The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 479 562 503
Rank change year-on-year
+83 -59
Permanent jobs requiring a Help Desk Analyst 133 74 122
As % of all permanent IT jobs located in London 0.30% 0.16% 0.25%
As % of the Job Titles category 0.32% 0.17% 0.27%
Number of salaries quoted 115 73 118
Average salary £25,000 £27,500 £25,000
Average salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £20,400 £22,000 £20,500
10% offered a salary of more than £35,500 £37,000 £30,000
UK excluding London average salary £20,500 £20,500 £19,500
% change year-on-year
- +5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41569 42658 45211
As % of all permanent IT jobs located in London 93.86% 93.95% 94.44%
Number of salaries quoted 35452 35096 39095
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £79,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 19 December 2014.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +25 21 £22,500 -21.05% 3
Croydon +11 10 £24,000 +15.66% 1
Chessington -5 3 £21,500 +13.15%
Kingston Upon Thames -4 1 £30,000 +12.14%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 199 (85.41%) Windows
2 159 (68.24%) MS Office
3 147 (63.09%) Windows 7
4 132 (56.65%) Active Directory
5 97 (41.63%) Microsoft
6 93 (39.91%) MS Excel
7 82 (35.19%) Windows XP
8 79 (33.91%) Legal
9 68 (29.18%) Law
10 62 (26.61%) Blackberry
11 61 (26.18%) Finance
12 53 (22.75%) ITIL
13 45 (19.31%) Citrix
14 44 (18.88%) MS Exchange
15 36 (15.45%) Windows Server 2008
16 32 (13.73%) Degree
16 32 (13.73%) MS PowerPoint
17 30 (12.88%) Windows Server 2003
18 28 (12.02%) VMware
19 25 (10.73%) Blackberry Enterprise Server
19 25 (10.73%) Windows 8
19 25 (10.73%) Banking
20 24 (10.30%) Exchange Server 2010
21 21 (9.01%) Apple
22 20 (8.58%) DNS
23 18 (7.73%) Exchange Server 2007
23 18 (7.73%) SLA
23 18 (7.73%) Cisco
24 17 (7.30%) Microsoft Certification
24 17 (7.30%) TCP/IP

Help Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (18.88%) MS Exchange
2 25 (10.73%) Blackberry Enterprise Server
3 24 (10.30%) Exchange Server 2010
4 18 (7.73%) Exchange Server 2007
5 17 (7.30%) WorkSite
6 6 (2.58%) IBM Notes
7 5 (2.15%) Exchange Server 2013
8 2 (0.86%) Exchange Server 2003
8 2 (0.86%) IIS
8 2 (0.86%) Lync
9 1 (0.43%) SharePoint
Applications
1 159 (68.24%) MS Office
2 93 (39.91%) MS Excel
3 32 (13.73%) MS PowerPoint
4 2 (0.86%) MS Visio
Business Applications
1 2 (0.86%) assyst
Cloud Services
1 14 (6.01%) Office 365
2 2 (0.86%) Google Apps
Communications & Networking
1 20 (8.58%) DNS
2 17 (7.30%) TCP/IP
3 13 (5.58%) VPN
3 13 (5.58%) DHCP
4 12 (5.15%) LAN
4 12 (5.15%) WAN
5 11 (4.72%) Firewall
6 8 (3.43%) VoIP
7 7 (3.00%) IP Telephony
8 5 (2.15%) SAN
9 3 (1.29%) Internet
10 2 (0.86%) SSL
10 2 (0.86%) ADSL
10 2 (0.86%) Ethernet
11 1 (0.43%) HTTP
11 1 (0.43%) Broadband
11 1 (0.43%) IPv4
11 1 (0.43%) DEFINITY
11 1 (0.43%) Wi-Fi
11 1 (0.43%) VLAN
Database & Business Intelligence
1 7 (3.00%) SQL Server
2 1 (0.43%) FileMaker
2 1 (0.43%) SQL Server 2012
2 1 (0.43%) MySQL
General
1 79 (33.91%) Legal
2 68 (29.18%) Law
3 61 (26.18%) Finance
4 25 (10.73%) Banking
5 6 (2.58%) Marketing
6 5 (2.15%) Retail
7 4 (1.72%) Front Office
7 4 (1.72%) Electronics
8 3 (1.29%) Telecoms
8 3 (1.29%) Investment Banking
9 2 (0.86%) Publishing
9 2 (0.86%) Financial Institution
10 1 (0.43%) Games
10 1 (0.43%) Mandarin Language
Libraries, Frameworks & Software Standards
1 1 (0.43%) COM
Miscellaneous
1 62 (26.61%) Blackberry
2 17 (7.30%) iPhone
3 8 (3.43%) Video Conferencing
3 8 (3.43%) Analytical Skills
4 6 (2.58%) Computer Science
5 4 (1.72%) 3D Printing
5 4 (1.72%) Hedge funds
6 3 (1.29%) Management Information System
6 3 (1.29%) EPoS
7 2 (0.86%) Equities
7 2 (0.86%) AS400
7 2 (0.86%) Statistics
7 2 (0.86%) Graphic Design
7 2 (0.86%) Foreign Exchange (FX)
8 1 (0.43%) Open Source
8 1 (0.43%) Mathematics
8 1 (0.43%) Fat Client
8 1 (0.43%) Device Driver
8 1 (0.43%) Handset
8 1 (0.43%) Smartphone
Operating Systems
1 199 (85.41%) Windows
2 147 (63.09%) Windows 7
3 82 (35.19%) Windows XP
4 36 (15.45%) Windows Server 2008
5 30 (12.88%) Windows Server 2003
6 25 (10.73%) Windows 8
7 15 (6.44%) Windows Server 2012
8 4 (1.72%) Windows Vista
8 4 (1.72%) Mac OS X
9 3 (1.29%) Android
10 2 (0.86%) UNIX
10 2 (0.86%) Windows Phone
11 1 (0.43%) Apple iOS
11 1 (0.43%) Linux
11 1 (0.43%) Mac OS X Server
11 1 (0.43%) Windows Mobile
Processes & Methodologies
1 53 (22.75%) ITIL
2 16 (6.87%) Service Management
3 12 (5.15%) Incident Management
4 10 (4.29%) Document Management
5 5 (2.15%) Service Delivery
6 4 (1.72%) CRM
6 4 (1.72%) Investment Management
6 4 (1.72%) Asset Management
7 3 (1.29%) Change Management
8 2 (0.86%) Migration
8 2 (0.86%) Fault Management
8 2 (0.86%) QMS
8 2 (0.86%) Continuous Improvement
8 2 (0.86%) Root Cause Analysis
8 2 (0.86%) Service Desk Management
8 2 (0.86%) Low Latency
8 2 (0.86%) Ultra-Low Latency
9 1 (0.43%) Mentoring
9 1 (0.43%) Coaching
9 1 (0.43%) Online Marketing
Programming Languages
1 6 (2.58%) SQL
2 4 (1.72%) PowerShell
3 2 (0.86%) C
4 1 (0.43%) PHP
4 1 (0.43%) VBScript
Qualifications
1 32 (13.73%) Degree
2 17 (7.30%) Microsoft Certification
3 11 (4.72%) ITIL Foundation Certificate
4 8 (3.43%) MCP
5 4 (1.72%) MCSE
5 4 (1.72%) A+ Certification
5 4 (1.72%) ITIL Certification
6 3 (1.29%) MOS
6 3 (1.29%) MCSA
6 3 (1.29%) CCNA
6 3 (1.29%) Cisco Certification
7 2 (0.86%) MCITP
8 1 (0.43%) MCDST
Quality Assurance & Compliance
1 18 (7.73%) SLA
2 1 (0.43%) ISO 9001
System Software
1 132 (56.65%) Active Directory
2 15 (6.44%) VMware Infrastructure
3 10 (4.29%) Hyper-V
4 9 (3.86%) vSphere
5 8 (3.43%) VMware ESXi
6 2 (0.86%) XenApp
7 1 (0.43%) Terminal Services
Systems Management
1 3 (1.29%) Backup Exec
1 3 (1.29%) SCCM
2 2 (0.86%) ITRS Geneos
Vendors
1 97 (41.63%) Microsoft
2 45 (19.31%) Citrix
3 28 (12.02%) VMware
4 21 (9.01%) Apple
5 18 (7.73%) Cisco
6 12 (5.15%) ServiceNow
7 10 (4.29%) Altiris
8 8 (3.43%) LANDesk
9 7 (3.00%) HP
10 6 (2.58%) Lotus
11 5 (2.15%) Reuters
11 5 (2.15%) Bloomberg
12 4 (1.72%) Mitel
13 3 (1.29%) CQG
13 3 (1.29%) Intel
13 3 (1.29%) Interwoven
13 3 (1.29%) Avaya
14 2 (0.86%) Hitachi
14 2 (0.86%) Veritas
14 2 (0.86%) Google
City, London
Parallel Consulting
Salary: £18000 per annum + bonus & benefits
Posted: 5 days ago
Croydon, Surrey
Integrated Talent Solutions
Salary: Highly Competitive
Posted: 5 days ago
City of London
iKonnect
Salary: £20000 per annum + benefits
Posted: 10 days ago
City of London
iKonnect
Salary: £20000 per annum
Posted: 10 days ago
Central London / West End
FRAGOMEN
Salary: From £25,000 to £28,500 per annum
Posted: 19 days ago
London
Hitachi Consulting UK
Salary: Competitive
Posted: 23 days ago
London
Hays IT - Uk Posting account
Salary: £27000.00 - £33000.00 per annum
Posted: 25 days ago