The statistics below represent IT jobs advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 516 566 558
Rank change year-on-year
+50 -8
Permanent jobs requiring a Help Desk Analyst 101 94 128
As % of all permanent IT jobs located in London 0.26% 0.22% 0.28%
As % of the Job Titles category 0.28% 0.23% 0.29%
Number of salaries quoted 96 94 118
Median salary £23,500 £26,750 £26,500
Median salary % change year-on-year
-12.14% +0.94%
90% offered a salary of more than £23,000 £21,500 £22,500
10% offered a salary of more than £35,250 £32,500 £37,500
UK excluding London median salary £21,500 £20,750 £21,500
% change year-on-year
+3.61% -3.48%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36628 41767 43904
As % of all permanent IT jobs located in London 95.66% 95.77% 95.74%
Number of salaries quoted 31751 35548 36537
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 26 September 2016.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +40 7 £31,250 +13.63% 3
Coulsdon - 3 £23,000 -
Croydon - 3 £22,000 -
Chessington - 1 £26,500 -
Romford - 1 £26,000 -
Southwark - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 September 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 195 (77.08%) Windows
2 154 (60.87%) Active Directory
3 144 (56.92%) Windows 7
4 107 (42.29%) Microsoft
5 104 (41.11%) MS Office
6 64 (25.30%) MS Excel
7 58 (22.92%) ITIL
7 58 (22.92%) iManage
8 57 (22.53%) Windows XP
9 55 (21.74%) Blackberry
10 42 (16.60%) iPhone
10 42 (16.60%) Microsoft Certification
11 32 (12.65%) Citrix
11 32 (12.65%) Finance
12 30 (11.86%) Legal
13 26 (10.28%) Law
14 22 (8.70%) Office 365
15 19 (7.51%) MS Exchange
16 18 (7.11%) VMware
16 18 (7.11%) Skype for Business
16 18 (7.11%) Windows Server
17 17 (6.72%) Mac OS X
18 16 (6.32%) Windows 8
19 15 (5.93%) Android
19 15 (5.93%) LAN
20 14 (5.53%) ITIL Certification
20 14 (5.53%) Cisco
21 13 (5.14%) SLA
21 13 (5.14%) TCP/IP
21 13 (5.14%) DNS

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (7.51%) MS Exchange
2 18 (7.11%) Skype for Business
3 11 (4.35%) Blackberry Enterprise Server
3 11 (4.35%) SharePoint
4 3 (1.19%) Exchange Server 2003
4 3 (1.19%) Exchange Server 2007
5 2 (0.79%) Exchange Server 2010
5 2 (0.79%) IBM Notes
5 2 (0.79%) IIS
6 1 (0.40%) IBM Domino
Applications
1 104 (41.11%) MS Office
2 64 (25.30%) MS Excel
3 11 (4.35%) MS PowerPoint
4 2 (0.79%) Photoshop
5 1 (0.40%) MS Project
5 1 (0.40%) MS Visio
Business Applications
1 7 (2.77%) Eikon
2 6 (2.37%) Visualfiles
3 2 (0.79%) FLEXCUBE
3 2 (0.79%) SAP FI-GL
4 1 (0.40%) Dynamics CRM
Cloud Services
1 22 (8.70%) Office 365
2 4 (1.58%) Microsoft Azure
3 2 (0.79%) Mimecast
4 1 (0.40%) Adobe Creative Cloud
4 1 (0.40%) Google Apps
Communications & Networking
1 15 (5.93%) LAN
2 13 (5.14%) DNS
2 13 (5.14%) TCP/IP
3 12 (4.74%) WAN
4 9 (3.56%) DHCP
5 8 (3.16%) VPN
6 7 (2.77%) Firewall
7 6 (2.37%) VoIP
8 4 (1.58%) Wi-Fi
9 3 (1.19%) Skype
10 2 (0.79%) SAN
10 2 (0.79%) VLAN
10 2 (0.79%) Wireless
11 1 (0.40%) Cisco IOS
11 1 (0.40%) Cisco IPT
11 1 (0.40%) Extranet
11 1 (0.40%) HTTPS
11 1 (0.40%) Intranet
11 1 (0.40%) PBX
11 1 (0.40%) SMS
Database & Business Intelligence
1 1 (0.40%) Oracle Database
1 1 (0.40%) Oracle Database 11g
1 1 (0.40%) SQL Server
1 1 (0.40%) SQL Server 2008
1 1 (0.40%) SQL Server 2012
Development Applications
1 1 (0.40%) JIRA
General
1 32 (12.65%) Finance
2 30 (11.86%) Legal
3 26 (10.28%) Law
4 11 (4.35%) Banking
5 5 (1.98%) German Language
5 5 (1.98%) Telecoms
6 4 (1.58%) Marketing
7 2 (0.79%) Billing
7 2 (0.79%) Financial Institution
7 2 (0.79%) French Language
7 2 (0.79%) General Ledger
7 2 (0.79%) Retail
Libraries, Frameworks & Software Standards
1 2 (0.79%) .NET
2 1 (0.40%) COM
2 1 (0.40%) HTML
Miscellaneous
1 55 (21.74%) Blackberry
2 42 (16.60%) iPhone
3 10 (3.95%) iPad
4 9 (3.56%) Analytical Skills
5 4 (1.58%) Smartphone
6 3 (1.19%) Video Conferencing
7 2 (0.79%) EPoS
7 2 (0.79%) Fintech
7 2 (0.79%) User Experience
8 1 (0.40%) BYOD
8 1 (0.40%) Computer Science
8 1 (0.40%) Data Centre
8 1 (0.40%) Driving Licence
8 1 (0.40%) Handset
8 1 (0.40%) Hedge funds
8 1 (0.40%) IVR
8 1 (0.40%) Management Information System
8 1 (0.40%) PDA
8 1 (0.40%) Statistics
Operating Systems
1 195 (77.08%) Windows
2 144 (56.92%) Windows 7
3 57 (22.53%) Windows XP
4 18 (7.11%) Windows Server
5 17 (6.72%) Mac OS X
6 16 (6.32%) Windows 8
7 15 (5.93%) Android
8 10 (3.95%) Windows Server 2008
9 9 (3.56%) Apple iOS
9 9 (3.56%) Windows Server 2012
10 6 (2.37%) Windows 10
11 4 (1.58%) Windows Phone
12 3 (1.19%) Linux
12 3 (1.19%) Windows Server 2003
13 1 (0.40%) BlackBerry OS
13 1 (0.40%) Unix
Processes & Methodologies
1 58 (22.92%) ITIL
2 13 (5.14%) ITSM
2 13 (5.14%) Service Management
2 13 (5.14%) Wealth Management
3 5 (1.98%) Incident Management
4 3 (1.19%) Document Management
4 3 (1.19%) Kalman Filter
4 3 (1.19%) Mobile Device Management
4 3 (1.19%) Workflow
5 2 (0.79%) Change Management
5 2 (0.79%) Critical Success Factor
5 2 (0.79%) CRM
5 2 (0.79%) Data Protection
5 2 (0.79%) Investment Management
5 2 (0.79%) Service Delivery
6 1 (0.40%) Line Management
6 1 (0.40%) Patch Management
6 1 (0.40%) Problem Management
6 1 (0.40%) Software Licensing
6 1 (0.40%) User Acceptance Testing
Programming Languages
1 5 (1.98%) SQL
2 4 (1.58%) C
3 2 (0.79%) C#
3 2 (0.79%) JavaScript
Qualifications
1 42 (16.60%) Microsoft Certification
2 14 (5.53%) ITIL Certification
3 12 (4.74%) MOS
4 9 (3.56%) Degree
5 6 (2.37%) MCSA
5 6 (2.37%) MCSE
6 4 (1.58%) MCITP
6 4 (1.58%) MCP
7 3 (1.19%) CCNA
7 3 (1.19%) Cisco Certification
7 3 (1.19%) MCTS
8 2 (0.79%) A+ Certification
9 1 (0.40%) CCNP
9 1 (0.40%) ITIL Foundation Certificate
9 1 (0.40%) MCDST
9 1 (0.40%) Network+ Certification
9 1 (0.40%) Security Cleared
9 1 (0.40%) Server+ Certification
9 1 (0.40%) VCP5
9 1 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (5.14%) SLA
2 12 (4.74%) QA
3 1 (0.40%) Data Quality
3 1 (0.40%) ISO/IEC 20000
System Software
1 154 (60.87%) Active Directory
2 10 (3.95%) VMware Infrastructure
3 7 (2.77%) XenApp
4 2 (0.79%) Hyper-V
4 2 (0.79%) Terminal Services
4 2 (0.79%) XenDesktop
5 1 (0.40%) Terminal Server
5 1 (0.40%) Virtual Desktop
5 1 (0.40%) Virtual Servers
Systems Management
1 5 (1.98%) SCCM
2 3 (1.19%) Backup Exec
2 3 (1.19%) CA Spectrum
2 3 (1.19%) Nagios
2 3 (1.19%) NetBackup
2 3 (1.19%) Norton AntiVirus
2 3 (1.19%) SCOM
2 3 (1.19%) WSUS
3 1 (0.40%) Casper Suite
Vendors
1 107 (42.29%) Microsoft
2 58 (22.92%) iManage
3 32 (12.65%) Citrix
4 18 (7.11%) VMware
5 14 (5.53%) Cisco
6 13 (5.14%) Apple
7 7 (2.77%) Bloomberg
7 7 (2.77%) FactSet
8 6 (2.37%) Adobe
9 5 (1.98%) Dell
10 4 (1.58%) Avaya
10 4 (1.58%) BT
10 4 (1.58%) CA
10 4 (1.58%) CheckPoint
10 4 (1.58%) Intel Security
10 4 (1.58%) Remedy
10 4 (1.58%) ServiceNow
10 4 (1.58%) Symantec
11 3 (1.19%) Google
11 3 (1.19%) SAP
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 3 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 6 days ago
London
Real Staffing
Salary: £30000 - £35000 per annum + competitive
Posted: 14 days ago
London
Real Staffing
Salary: £24000 - £31000 per annum + competitive
Posted: 17 days ago