The statistics below represent IT jobs advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 500 569 571
Rank change year-on-year
+69 +2
Permanent jobs requiring a Help Desk Analyst 154 93 121
As % of all permanent IT jobs located in London 0.38% 0.21% 0.24%
As % of the Job Titles category 0.40% 0.22% 0.25%
Number of salaries quoted 154 91 113
Median salary £24,000 £26,000 £25,500
Median salary % change year-on-year
-7.69% +1.96%
90% offered a salary of more than £22,000 £21,000 £21,100
10% offered a salary of more than £30,000 £42,500 £35,500
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38586 41434 47556
As % of all permanent IT jobs located in London 95.70% 95.73% 96.06%
Number of salaries quoted 33498 34951 39758
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 31 May 2016.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +8 19 £22,500 -11.76% 1
Canary Wharf - 11 £19,500 -
City of London +32 10 £25,500 -2.85% 1
Coulsdon - 2 £26,000 -
Sidcup - 2 £28,000 -
Chessington - 1 £29,500 -
Romford - 1 £25,000 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 31 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 197 (71.12%) Windows
2 158 (57.04%) Active Directory
3 145 (52.35%) Windows 7
4 91 (32.85%) MS Office
5 83 (29.96%) Microsoft
6 72 (25.99%) iManage
7 63 (22.74%) ITIL
7 63 (22.74%) Windows XP
8 50 (18.05%) Law
9 49 (17.69%) MS Excel
10 41 (14.80%) Finance
11 38 (13.72%) Blackberry
12 36 (13.00%) Windows Server
13 35 (12.64%) Legal
14 33 (11.91%) Citrix
15 31 (11.19%) Microsoft Certification
16 28 (10.11%) MS Exchange
17 27 (9.75%) iPhone
17 27 (9.75%) Windows Server 2008
18 25 (9.03%) SLA
19 24 (8.66%) Office 365
20 23 (8.30%) Blackberry Enterprise Server
21 21 (7.58%) Service Management
22 19 (6.86%) Windows Server 2003
23 18 (6.50%) TCP/IP
24 17 (6.14%) DNS
25 16 (5.78%) ITIL Certification
25 16 (5.78%) Android
25 16 (5.78%) Wealth Management
25 16 (5.78%) QA

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (10.11%) MS Exchange
2 23 (8.30%) Blackberry Enterprise Server
3 12 (4.33%) Skype for Business
4 9 (3.25%) IBM Notes
4 9 (3.25%) SharePoint
5 4 (1.44%) Exchange Server 2010
6 1 (0.36%) Exchange Server 2003
6 1 (0.36%) Exchange Server 2007
6 1 (0.36%) IBM Domino
Applications
1 91 (32.85%) MS Office
2 49 (17.69%) MS Excel
3 8 (2.89%) MS PowerPoint
4 3 (1.08%) Adobe Creative Suite
5 1 (0.36%) MS Project
5 1 (0.36%) MS Visio
5 1 (0.36%) Photoshop
Business Applications
1 15 (5.42%) Visualfiles
2 3 (1.08%) Dynamics CRM
2 3 (1.08%) SAP FI-GL
3 1 (0.36%) FLEXCUBE
Cloud Services
1 24 (8.66%) Office 365
2 2 (0.72%) Microsoft Azure
3 1 (0.36%) Google Apps
3 1 (0.36%) Mimecast
Communications & Networking
1 18 (6.50%) TCP/IP
2 17 (6.14%) DNS
3 10 (3.61%) Firewall
4 9 (3.25%) VPN
5 6 (2.17%) VoIP
6 4 (1.44%) DHCP
7 3 (1.08%) Skype
7 3 (1.08%) Unified Communications
7 3 (1.08%) Wi-Fi
8 2 (0.72%) Intranet
8 2 (0.72%) IP Telephony
8 2 (0.72%) LAN
8 2 (0.72%) Wireless
9 1 (0.36%) Cisco IPT
9 1 (0.36%) Extranet
9 1 (0.36%) HTTPS
9 1 (0.36%) PBX
9 1 (0.36%) SAN
9 1 (0.36%) SMS
Database & Business Intelligence
1 8 (2.89%) SQL Server
2 2 (0.72%) SQL Server 2008
3 1 (0.36%) Oracle Database
3 1 (0.36%) Oracle Database 11g
3 1 (0.36%) SQL Server 2005
3 1 (0.36%) SQL Server 2012
Development Applications
1 1 (0.36%) JIRA
General
1 50 (18.05%) Law
2 41 (14.80%) Finance
3 35 (12.64%) Legal
4 15 (5.42%) Banking
5 10 (3.61%) Retail
6 7 (2.53%) International Banking
7 4 (1.44%) German Language
8 3 (1.08%) General Ledger
8 3 (1.08%) Marketing
9 2 (0.72%) Telecoms
10 1 (0.36%) Automotive
10 1 (0.36%) Billing
10 1 (0.36%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.36%) COM
Miscellaneous
1 38 (13.72%) Blackberry
2 27 (9.75%) iPhone
3 12 (4.33%) Analytical Skills
4 7 (2.53%) Smartphone
5 5 (1.81%) Video Conferencing
6 4 (1.44%) EPoS
7 2 (0.72%) Computer Science
7 2 (0.72%) Data Centre
7 2 (0.72%) Driving Licence
7 2 (0.72%) Management Information System
8 1 (0.36%) FMCG
8 1 (0.36%) Handset
8 1 (0.36%) Hedge funds
8 1 (0.36%) iPad
8 1 (0.36%) IVR
8 1 (0.36%) PDA
8 1 (0.36%) Private Cloud
8 1 (0.36%) User Experience
Operating Systems
1 197 (71.12%) Windows
2 145 (52.35%) Windows 7
3 63 (22.74%) Windows XP
4 36 (13.00%) Windows Server
5 27 (9.75%) Windows Server 2008
6 19 (6.86%) Windows Server 2003
7 16 (5.78%) Android
8 13 (4.69%) Mac OS X
9 12 (4.33%) Apple iOS
10 11 (3.97%) Linux
11 9 (3.25%) Windows Phone
11 9 (3.25%) Windows Server 2012
12 7 (2.53%) Windows 8
13 5 (1.81%) Windows 10
14 1 (0.36%) BlackBerry OS
Processes & Methodologies
1 63 (22.74%) ITIL
2 21 (7.58%) Service Management
3 16 (5.78%) Wealth Management
4 7 (2.53%) Configuration Management
4 7 (2.53%) Incident Management
5 6 (2.17%) ITSM
6 5 (1.81%) Problem Management
6 5 (1.81%) Web Design
7 4 (1.44%) CRM
7 4 (1.44%) Data Protection
7 4 (1.44%) Patch Management
7 4 (1.44%) Service Delivery
8 3 (1.08%) Asset Management
8 3 (1.08%) Change Management
8 3 (1.08%) Disaster Recovery
8 3 (1.08%) ITIL V3
8 3 (1.08%) Mobile Device Management
8 3 (1.08%) Workflow
9 2 (0.72%) Knowledge Management
9 2 (0.72%) Release Management
Programming Languages
1 4 (1.44%) SQL
Qualifications
1 31 (11.19%) Microsoft Certification
2 16 (5.78%) ITIL Certification
3 9 (3.25%) Degree
4 7 (2.53%) MCSA
5 5 (1.81%) MCP
5 5 (1.81%) MOS
6 3 (1.08%) ITIL Foundation Certificate
6 3 (1.08%) MCDST
7 2 (0.72%) MCSE
8 1 (0.36%) A+ Certification
8 1 (0.36%) MCITP
8 1 (0.36%) MCTS
8 1 (0.36%) Security Cleared
Quality Assurance & Compliance
1 25 (9.03%) SLA
2 16 (5.78%) QA
3 7 (2.53%) ISO 9001
4 1 (0.36%) Data Quality
4 1 (0.36%) ISO/IEC 20000
System Software
1 158 (57.04%) Active Directory
2 5 (1.81%) VMware Infrastructure
3 3 (1.08%) XenApp
4 2 (0.72%) Terminal Server
5 1 (0.36%) XenDesktop
Systems Management
1 6 (2.17%) SCCM
2 1 (0.36%) AirWatch
2 1 (0.36%) Casper Suite
Vendors
1 83 (29.96%) Microsoft
2 72 (25.99%) iManage
3 33 (11.91%) Citrix
4 14 (5.05%) Apple
5 9 (3.25%) Lotus
6 8 (2.89%) Adobe
7 7 (2.53%) VMware
8 6 (2.17%) Cisco
9 4 (1.44%) Dell
9 4 (1.44%) SAP
10 3 (1.08%) ServiceNow
11 2 (0.72%) Google
11 2 (0.72%) Symantec
11 2 (0.72%) Veeam
11 2 (0.72%) Zerto
12 1 (0.36%) Avaya
12 1 (0.36%) CA
12 1 (0.36%) Forcepoint
12 1 (0.36%) Intel Security
12 1 (0.36%) Sage
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 17 hours ago
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 10 hours ago
East London
Latcom Ltd
Salary: From £18,000 to £21,000 per annum
Posted: 6 days ago
Central London / West End
Latcom Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 5 days ago
South West London
Bluetownonline
Salary: £23000 per annum
Posted: 4 days ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 6 days ago