The statistics below represent IT jobs advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 503 580 554
Rank change year-on-year
+77 -26
Permanent jobs requiring a Help Desk Analyst 112 76 123
As % of all permanent IT jobs located in London 0.29% 0.17% 0.26%
As % of the Job Titles category 0.30% 0.18% 0.27%
Number of salaries quoted 107 75 115
Median salary £23,500 £27,000 £26,500
Median salary % change year-on-year
-12.96% +1.88%
90% offered a salary of more than £22,300 £21,900 £22,500
10% offered a salary of more than £33,800 £32,500 £37,500
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36933 42004 45277
As % of all permanent IT jobs located in London 95.68% 95.56% 95.78%
Number of salaries quoted 32089 35696 37715
Median salary £55,500 £55,000 £52,500
Median salary % change year-on-year
+0.90% +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 27 August 2016.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 8 £22,000 -
City of London +53 5 £31,250 +11.60% 3
Coulsdon - 4 £23,000 -
Canary Wharf - 3 £19,500 -
Chessington - 1 £26,500 -
Romford - 1 £26,000 -
Southwark - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 August 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 205 (75.09%) Windows
2 161 (58.97%) Active Directory
3 148 (54.21%) Windows 7
4 107 (39.19%) Microsoft
5 106 (38.83%) MS Office
6 64 (23.44%) Windows XP
7 63 (23.08%) ITIL
7 63 (23.08%) iManage
8 60 (21.98%) MS Excel
9 51 (18.68%) Blackberry
10 42 (15.38%) iPhone
10 42 (15.38%) Microsoft Certification
11 40 (14.65%) Finance
12 31 (11.36%) Citrix
13 29 (10.62%) Legal
14 26 (9.52%) Law
14 26 (9.52%) MS Exchange
15 24 (8.79%) Windows Server
15 24 (8.79%) Office 365
16 19 (6.96%) Android
16 19 (6.96%) Skype for Business
16 19 (6.96%) Mac OS X
17 18 (6.59%) Apple
18 17 (6.23%) DNS
18 17 (6.23%) TCP/IP
18 17 (6.23%) Service Management
18 17 (6.23%) Wealth Management
19 16 (5.86%) QA
19 16 (5.86%) ITIL Certification
20 15 (5.49%) SLA

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (9.52%) MS Exchange
2 19 (6.96%) Skype for Business
3 12 (4.40%) Blackberry Enterprise Server
4 10 (3.66%) SharePoint
5 5 (1.83%) IBM Notes
6 3 (1.10%) Exchange Server 2003
6 3 (1.10%) Exchange Server 2007
6 3 (1.10%) Exchange Server 2010
7 2 (0.73%) IIS
8 1 (0.37%) IBM Domino
Applications
1 106 (38.83%) MS Office
2 60 (21.98%) MS Excel
3 10 (3.66%) MS PowerPoint
4 3 (1.10%) Adobe Creative Suite
5 2 (0.73%) Photoshop
6 1 (0.37%) MS Project
6 1 (0.37%) MS Visio
Business Applications
1 7 (2.56%) Visualfiles
2 4 (1.47%) Eikon
3 3 (1.10%) SAP FI-GL
4 2 (0.73%) FLEXCUBE
5 1 (0.37%) Dynamics CRM
Cloud Services
1 24 (8.79%) Office 365
2 4 (1.47%) Microsoft Azure
3 2 (0.73%) Mimecast
4 1 (0.37%) Adobe Creative Cloud
Communications & Networking
1 17 (6.23%) DNS
1 17 (6.23%) TCP/IP
2 14 (5.13%) LAN
3 10 (3.66%) Firewall
3 10 (3.66%) WAN
4 9 (3.30%) DHCP
5 8 (2.93%) VPN
6 5 (1.83%) VoIP
7 4 (1.47%) Wi-Fi
8 3 (1.10%) Skype
9 2 (0.73%) Extranet
9 2 (0.73%) SAN
9 2 (0.73%) VLAN
9 2 (0.73%) Wireless
10 1 (0.37%) 4G
10 1 (0.37%) Cisco IOS
10 1 (0.37%) Cisco IPT
10 1 (0.37%) HTTPS
10 1 (0.37%) Intranet
10 1 (0.37%) SMS
Database & Business Intelligence
1 2 (0.73%) SQL Server
2 1 (0.37%) Oracle Database
2 1 (0.37%) Oracle Database 11g
2 1 (0.37%) SQL Server 2008
2 1 (0.37%) SQL Server 2012
Development Applications
1 1 (0.37%) JIRA
General
1 40 (14.65%) Finance
2 29 (10.62%) Legal
3 26 (9.52%) Law
4 12 (4.40%) Banking
5 5 (1.83%) German Language
5 5 (1.83%) Marketing
6 4 (1.47%) Telecoms
7 3 (1.10%) General Ledger
7 3 (1.10%) International Banking
8 2 (0.73%) Billing
8 2 (0.73%) Financial Institution
8 2 (0.73%) French Language
8 2 (0.73%) Retail
Libraries, Frameworks & Software Standards
1 2 (0.73%) .NET
2 1 (0.37%) COM
2 1 (0.37%) HTML
Miscellaneous
1 51 (18.68%) Blackberry
2 42 (15.38%) iPhone
3 8 (2.93%) Analytical Skills
4 7 (2.56%) iPad
5 5 (1.83%) Smartphone
6 2 (0.73%) EPoS
6 2 (0.73%) Fintech
6 2 (0.73%) User Experience
6 2 (0.73%) Video Conferencing
7 1 (0.37%) BYOD
7 1 (0.37%) Data Centre
7 1 (0.37%) Driving Licence
7 1 (0.37%) Handset
7 1 (0.37%) Hedge funds
7 1 (0.37%) Statistics
Operating Systems
1 205 (75.09%) Windows
2 148 (54.21%) Windows 7
3 64 (23.44%) Windows XP
4 24 (8.79%) Windows Server
5 19 (6.96%) Android
5 19 (6.96%) Mac OS X
6 15 (5.49%) Windows 8
7 13 (4.76%) Apple iOS
7 13 (4.76%) Windows Server 2008
8 8 (2.93%) Windows Phone
8 8 (2.93%) Windows Server 2012
9 5 (1.83%) Linux
9 5 (1.83%) Windows 10
9 5 (1.83%) Windows Server 2003
10 1 (0.37%) BlackBerry OS
10 1 (0.37%) Unix
Processes & Methodologies
1 63 (23.08%) ITIL
2 17 (6.23%) Service Management
2 17 (6.23%) Wealth Management
3 9 (3.30%) ITSM
4 4 (1.47%) Incident Management
4 4 (1.47%) Mobile Device Management
5 3 (1.10%) Configuration Management
5 3 (1.10%) Document Management
5 3 (1.10%) ITIL V3
5 3 (1.10%) Kalman Filter
5 3 (1.10%) Service Delivery
5 3 (1.10%) Workflow
6 2 (0.73%) Change Management
6 2 (0.73%) Critical Success Factor
6 2 (0.73%) CRM
6 2 (0.73%) Data Protection
6 2 (0.73%) Investment Management
7 1 (0.37%) Data Loss Prevention
7 1 (0.37%) Patch Management
7 1 (0.37%) Web Filtering
Programming Languages
1 5 (1.83%) SQL
2 2 (0.73%) C
2 2 (0.73%) C#
2 2 (0.73%) JavaScript
Qualifications
1 42 (15.38%) Microsoft Certification
2 16 (5.86%) ITIL Certification
3 9 (3.30%) Degree
3 9 (3.30%) MOS
4 6 (2.20%) MCSA
5 5 (1.83%) MCP
5 5 (1.83%) MCSE
6 3 (1.10%) MCITP
7 2 (0.73%) ITIL Foundation Certificate
7 2 (0.73%) MCDST
7 2 (0.73%) MCTS
8 1 (0.37%) A+ Certification
8 1 (0.37%) CCNA
8 1 (0.37%) Cisco Certification
8 1 (0.37%) Network+ Certification
8 1 (0.37%) Server+ Certification
Quality Assurance & Compliance
1 16 (5.86%) QA
2 15 (5.49%) SLA
3 3 (1.10%) ISO 9001
4 1 (0.37%) Data Quality
4 1 (0.37%) ISO/IEC 20000
System Software
1 161 (58.97%) Active Directory
2 8 (2.93%) VMware Infrastructure
3 7 (2.56%) XenApp
4 2 (0.73%) Hyper-V
4 2 (0.73%) Terminal Services
5 1 (0.37%) Terminal Server
5 1 (0.37%) Virtual Desktop
5 1 (0.37%) Virtual Servers
5 1 (0.37%) XenDesktop
Systems Management
1 4 (1.47%) SCCM
2 2 (0.73%) Backup Exec
2 2 (0.73%) CA Spectrum
2 2 (0.73%) Nagios
2 2 (0.73%) NetBackup
2 2 (0.73%) Norton AntiVirus
2 2 (0.73%) SCOM
2 2 (0.73%) WSUS
3 1 (0.37%) Casper Suite
Vendors
1 107 (39.19%) Microsoft
2 63 (23.08%) iManage
3 31 (11.36%) Citrix
4 18 (6.59%) Apple
5 13 (4.76%) VMware
6 11 (4.03%) Cisco
7 9 (3.30%) Adobe
8 5 (1.83%) Dell
8 5 (1.83%) Lotus
9 4 (1.47%) Avaya
9 4 (1.47%) Bloomberg
9 4 (1.47%) FactSet
9 4 (1.47%) Remedy
9 4 (1.47%) SAP
9 4 (1.47%) ServiceNow
10 3 (1.10%) BT
10 3 (1.10%) CA
10 3 (1.10%) CheckPoint
10 3 (1.10%) Intel Security
10 3 (1.10%) Symantec
London
Information Technology Services
Salary: £23k - 27k per year
Posted: 4 days ago
London
Information Technology Services
Salary: £25k - 30k per year
Posted: 3 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 5 days ago
South West London
Bluetownonline
Salary: £22000 - £25000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £30 - 35 per year
Posted: 4 days ago
City of London
harringtonstarr
Salary: £25000 - £35000 per annum
Posted: 7 days ago
City of London
Progressive Recruitment
Salary: competitive
Posted: 26 days ago