The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 519 509 548
Rank change year-on-year
-10 +39
Permanent jobs requiring a Help Desk Analyst 126 145 105
As % of all permanent IT jobs located in London 0.31% 0.35% 0.24%
As % of the Job Titles category 0.32% 0.36% 0.25%
Number of salaries quoted 119 129 100
Average salary £24,500 £26,000 £27,250
Average salary % change year-on-year
-5.76% -4.58%
90% offered a salary of more than £22,000 £20,000 £20,975
10% offered a salary of more than £34,200 £35,000 £37,550
UK excluding London average salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39136 39804 41394
As % of all permanent IT jobs located in London 95.70% 95.78% 95.66%
Number of salaries quoted 33735 33728 33851
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,001
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 12 February 2016.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon -5 20 £24,000 -
City of London +40 10 £28,500 +32.55% 2
Coulsdon - 6 £24,500 -
Romford - 3 £19,000 -
Canary Wharf - 2 £18,000 -
Chiswick - 2 - -
Ilford - 1 £25,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 12 February 2016, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 167 (76.26%) Windows
2 140 (63.93%) Active Directory
3 119 (54.34%) Windows 7
4 83 (37.90%) Microsoft
5 79 (36.07%) MS Office
6 76 (34.70%) Law
7 61 (27.85%) iManage
8 50 (22.83%) ITIL
9 49 (22.37%) Windows XP
10 47 (21.46%) MS Excel
11 42 (19.18%) Citrix
12 39 (17.81%) Legal
13 34 (15.53%) Windows Server
14 33 (15.07%) Windows Server 2008
14 33 (15.07%) Windows Server 2003
15 31 (14.16%) MS Exchange
16 27 (12.33%) Blackberry
17 25 (11.42%) SLA
18 21 (9.59%) Service Management
18 21 (9.59%) Office 365
19 20 (9.13%) Microsoft Certification
20 19 (8.68%) TCP/IP
20 19 (8.68%) Analytical Skills
21 17 (7.76%) Blackberry Enterprise Server
22 16 (7.31%) Apple
23 15 (6.85%) SQL Server
23 15 (6.85%) Windows 8
24 14 (6.39%) DNS
25 13 (5.94%) iPhone
26 12 (5.48%) Android

Help Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 12 February 2016, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (14.16%) MS Exchange
2 17 (7.76%) Blackberry Enterprise Server
3 5 (2.28%) IBM Notes
4 4 (1.83%) Exchange Server 2010
4 4 (1.83%) SharePoint
4 4 (1.83%) Skype for Business
5 2 (0.91%) CMS
6 1 (0.46%) Exchange Server 2013
Applications
1 79 (36.07%) MS Office
2 47 (21.46%) MS Excel
3 8 (3.65%) MS PowerPoint
4 1 (0.46%) MS Visio
Business Applications
1 8 (3.65%) Visualfiles
2 2 (0.91%) Dynamics CRM
3 1 (0.46%) assyst
3 1 (0.46%) Remedy ITSM
Cloud Services
1 21 (9.59%) Office 365
2 2 (0.91%) Google Apps
Communications & Networking
1 19 (8.68%) TCP/IP
2 14 (6.39%) DNS
3 10 (4.57%) VoIP
4 8 (3.65%) Firewall
4 8 (3.65%) IP Telephony
5 5 (2.28%) VPN
6 4 (1.83%) DHCP
6 4 (1.83%) Intranet
6 4 (1.83%) Remote Desktop
7 3 (1.37%) LAN
7 3 (1.37%) Unified Communications
7 3 (1.37%) WAN
8 2 (0.91%) HTTPS
8 2 (0.91%) VLAN
9 1 (0.46%) ADSL
9 1 (0.46%) Broadband
9 1 (0.46%) Internet
9 1 (0.46%) SMTP
9 1 (0.46%) WebEx
9 1 (0.46%) WLAN
Database & Business Intelligence
1 15 (6.85%) SQL Server
2 1 (0.46%) SQL Server 2005
2 1 (0.46%) SQL Server 2008
2 1 (0.46%) SQL Server 2014
General
1 76 (34.70%) Law
2 39 (17.81%) Legal
3 11 (5.02%) Banking
4 10 (4.57%) Finance
5 7 (3.20%) Retail
6 3 (1.37%) Advertising
7 2 (0.91%) German Language
7 2 (0.91%) Marketing
8 1 (0.46%) International Banking
8 1 (0.46%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (3.20%) .NET
1 7 (3.20%) ASP.NET
1 7 (3.20%) jQuery
2 2 (0.91%) COM
Miscellaneous
1 27 (12.33%) Blackberry
2 19 (8.68%) Analytical Skills
3 13 (5.94%) iPhone
4 7 (3.20%) Video Conferencing
5 3 (1.37%) Driving Licence
5 3 (1.37%) EPoS
5 3 (1.37%) iPad
5 3 (1.37%) User Experience
6 2 (0.91%) Computer Science
6 2 (0.91%) Fat Client
6 2 (0.91%) Management Information System
6 2 (0.91%) Thin Client
7 1 (0.46%) CMDB
7 1 (0.46%) Data Centre
7 1 (0.46%) Data Extraction
7 1 (0.46%) FMCG
7 1 (0.46%) Handset
7 1 (0.46%) Mainframe
7 1 (0.46%) Mobile App
7 1 (0.46%) Private Cloud
Operating Systems
1 167 (76.26%) Windows
2 119 (54.34%) Windows 7
3 49 (22.37%) Windows XP
4 34 (15.53%) Windows Server
5 33 (15.07%) Windows Server 2003
5 33 (15.07%) Windows Server 2008
6 15 (6.85%) Windows 8
7 12 (5.48%) Android
8 11 (5.02%) Windows Server 2012
9 10 (4.57%) Mac OS X
10 9 (4.11%) Windows 10
11 7 (3.20%) Apple iOS
11 7 (3.20%) Linux
12 6 (2.74%) Windows Phone
13 1 (0.46%) Windows 2000
Processes & Methodologies
1 50 (22.83%) ITIL
2 21 (9.59%) Service Management
3 12 (5.48%) Incident Management
4 7 (3.20%) CRM
4 7 (3.20%) ITSM
4 7 (3.20%) MVC
4 7 (3.20%) Problem Management
4 7 (3.20%) Web Development
5 5 (2.28%) Document Management
6 4 (1.83%) Data Protection
6 4 (1.83%) Service Delivery
6 4 (1.83%) Web Design
7 3 (1.37%) Asset Management
7 3 (1.37%) Disaster Recovery
7 3 (1.37%) E-Commerce
7 3 (1.37%) Knowledge Management
7 3 (1.37%) Patch Management
7 3 (1.37%) Release Management
7 3 (1.37%) Security Patching
7 3 (1.37%) Time Management
Programming Languages
1 10 (4.57%) SQL
2 7 (3.20%) C#
Qualifications
1 20 (9.13%) Microsoft Certification
2 11 (5.02%) Degree
3 10 (4.57%) ITIL Certification
4 5 (2.28%) MCSA
5 4 (1.83%) MOS
6 3 (1.37%) MCP
7 2 (0.91%) MCTS
7 2 (0.91%) Security Cleared
8 1 (0.46%) HND
8 1 (0.46%) ITIL Foundation Certificate
8 1 (0.46%) MCDST
8 1 (0.46%) MCITP
8 1 (0.46%) MCSE
8 1 (0.46%) NVQ Level 3
8 1 (0.46%) NVQ Level 4
8 1 (0.46%) SC Cleared
Quality Assurance & Compliance
1 25 (11.42%) SLA
2 1 (0.46%) ISO 9001
System Software
1 140 (63.93%) Active Directory
2 6 (2.74%) VMware Infrastructure
3 1 (0.46%) Terminal Server
Systems Management
1 6 (2.74%) SCCM
2 1 (0.46%) AirWatch
2 1 (0.46%) McAfee ePO
2 1 (0.46%) SCOM
Vendors
1 83 (37.90%) Microsoft
2 61 (27.85%) iManage
3 42 (19.18%) Citrix
4 16 (7.31%) Apple
5 10 (4.57%) VMware
6 5 (2.28%) Cisco
6 5 (2.28%) Lotus
7 4 (1.83%) Adobe
7 4 (1.83%) Interwoven
7 4 (1.83%) Mitel
8 3 (1.37%) Dell
8 3 (1.37%) HP
8 3 (1.37%) ServiceNow
9 2 (0.91%) Google
9 2 (0.91%) Infor
9 2 (0.91%) Intel Security
9 2 (0.91%) Remedy
9 2 (0.91%) Sun
9 2 (0.91%) Symantec
10 1 (0.46%) CheckPoint
London
Briswin
Salary: From £25,000 to £28,000 per annum
Posted: 19 hours ago
Central London / West End
Latcom Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £25k - 32k per year
Posted: 4 days ago
London
Information Technology Services
Salary: £21k - 26k per year
Posted: 4 days ago
City, London
Harrington Starr
Salary: £27000 - £33000 per annum
Posted: 6 days ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 6 days ago
London
Bluetownonline
Salary: £23000 - £26000 per annum
Posted: 6 days ago