The statistics below represent IT jobs advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / London
Rank 498 533 494
Rank change year-on-year
+35 -39
Permanent jobs requiring a Help Desk Analyst 76 120 152
As % of all permanent IT jobs located in London 0.23% 0.29% 0.36%
As % of the Job Titles category 0.24% 0.30% 0.38%
Number of salaries quoted 73 113 134
Median salary £25,000 £24,500 £26,000
Median salary % change year-on-year
+2.04% -5.76%
90% offered a salary of more than £23,000 £22,600 £20,000
10% offered a salary of more than £34,900 £32,450 £34,249
UK excluding London median salary £21,000 £21,000 £21,500
% change year-on-year
- -2.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31987 39555 40165
As % of all permanent IT jobs located in London 95.71% 96.15% 95.96%
Number of salaries quoted 27071 34104 33934
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,500 £32,500 £31,000
10% offered a salary of more than £82,500 £77,000 £80,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 24 February 2017.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +39 12 £29,000 +7.40% 1
Croydon -12 2 £29,164 +21.51% 1
Docklands, London - 1 £25,000 - 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 February 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 113 (83.09%) Windows
2 91 (66.91%) Microsoft
2 91 (66.91%) Windows 7
3 80 (58.82%) Active Directory
4 72 (52.94%) MS Office
5 46 (33.82%) Law
6 39 (28.68%) MS Excel
7 33 (24.26%) Blackberry
8 32 (23.53%) Citrix
9 28 (20.59%) iManage
10 26 (19.12%) ITIL
11 25 (18.38%) Legal
12 23 (16.91%) Windows XP
13 21 (15.44%) iPhone
14 20 (14.71%) Windows 10
15 17 (12.50%) Microsoft Certification
16 16 (11.76%) Apple
17 15 (11.03%) Cisco
17 15 (11.03%) MOS
18 14 (10.29%) Skype for Business
19 13 (9.56%) Finance
19 13 (9.56%) MS Exchange
20 11 (8.09%) Dell
20 11 (8.09%) Advertising
20 11 (8.09%) Windows 8
20 11 (8.09%) Windows Server 2012
21 10 (7.35%) XenApp
21 10 (7.35%) XenDesktop
21 10 (7.35%) Firewall
21 10 (7.35%) VMware

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.29%) Skype for Business
2 13 (9.56%) MS Exchange
3 8 (5.88%) Blackberry Enterprise Server
4 5 (3.68%) SharePoint
5 2 (1.47%) Exchange Server 2013
6 1 (0.74%) SharePoint 2013
6 1 (0.74%) WordPress
Applications
1 72 (52.94%) MS Office
2 39 (28.68%) MS Excel
3 8 (5.88%) MS PowerPoint
4 1 (0.74%) Acrobat
4 1 (0.74%) MS Visio
Business Applications
1 6 (4.41%) Eikon
2 1 (0.74%) SAP BPC
Cloud Services
1 7 (5.15%) Office 365
2 2 (1.47%) Microsoft Azure
3 1 (0.74%) G Suite
Communications & Networking
1 10 (7.35%) Firewall
2 9 (6.62%) LAN
2 9 (6.62%) TCP/IP
2 9 (6.62%) WAN
3 7 (5.15%) VPN
4 6 (4.41%) DHCP
4 6 (4.41%) DNS
5 4 (2.94%) ADSL
5 4 (2.94%) Cisco IOS
5 4 (2.94%) Skype
5 4 (2.94%) WLAN
6 3 (2.21%) VoIP
7 2 (1.47%) Ethernet
8 1 (0.74%) Internet
8 1 (0.74%) Intranet
8 1 (0.74%) PBX
Database & Business Intelligence
1 3 (2.21%) SQL Server
2 2 (1.47%) Oracle Database
2 2 (1.47%) Oracle Database 11g
3 1 (0.74%) SAP BW
General
1 46 (33.82%) Law
2 25 (18.38%) Legal
3 13 (9.56%) Finance
4 11 (8.09%) Advertising
5 8 (5.88%) Banking
6 4 (2.94%) German Language
6 4 (2.94%) Publishing
7 2 (1.47%) Telecoms
8 1 (0.74%) International Banking
8 1 (0.74%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.74%) .NET
1 1 (0.74%) Ruby on Rails
Miscellaneous
1 33 (24.26%) Blackberry
2 21 (15.44%) iPhone
3 9 (6.62%) Smartphone
4 7 (5.15%) Analytical Skills
4 7 (5.15%) iPad
4 7 (5.15%) Video Conferencing
5 1 (0.74%) Computer Science
5 1 (0.74%) IVR
5 1 (0.74%) Management Information System
5 1 (0.74%) PDA
Operating Systems
1 113 (83.09%) Windows
2 91 (66.91%) Windows 7
3 23 (16.91%) Windows XP
4 20 (14.71%) Windows 10
5 11 (8.09%) Windows 8
5 11 (8.09%) Windows Server 2012
6 7 (5.15%) Mac OS X
7 5 (3.68%) Android
7 5 (3.68%) Windows Server 2003
8 4 (2.94%) Windows Phone
8 4 (2.94%) Windows Server
8 4 (2.94%) Windows Server 2008
9 3 (2.21%) Apple iOS
Processes & Methodologies
1 26 (19.12%) ITIL
2 8 (5.88%) ITSM
3 7 (5.15%) Service Management
4 5 (3.68%) Service Delivery
5 4 (2.94%) Functional Testing
5 4 (2.94%) Identity Management
5 4 (2.94%) PRINCE2
5 4 (2.94%) Software Deployment
6 3 (2.21%) CRM
6 3 (2.21%) Document Management
6 3 (2.21%) Project Management
7 2 (1.47%) Asset Management
7 2 (1.47%) Incident Management
7 2 (1.47%) People Management
7 2 (1.47%) Stakeholder Management
8 1 (0.74%) Line Management
8 1 (0.74%) Product Management
8 1 (0.74%) Root Cause Analysis
8 1 (0.74%) Time Management
8 1 (0.74%) User Acceptance Testing
Programming Languages
1 9 (6.62%) C
2 4 (2.94%) PowerShell
3 2 (1.47%) SQL
4 1 (0.74%) Ruby
Qualifications
1 17 (12.50%) Microsoft Certification
2 15 (11.03%) MOS
3 10 (7.35%) Degree
4 6 (4.41%) MCSA
5 4 (2.94%) MCP
6 3 (2.21%) ITIL Certification
7 2 (1.47%) CCNA
7 2 (1.47%) Cisco Certification
8 1 (0.74%) A+ Certification
8 1 (0.74%) CCNP
8 1 (0.74%) MCITP
8 1 (0.74%) MCSE
8 1 (0.74%) MCTS
8 1 (0.74%) PhD
8 1 (0.74%) Security Cleared
8 1 (0.74%) VCP5
8 1 (0.74%) VCP6
8 1 (0.74%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (3.68%) QA
2 1 (0.74%) SLA
System Software
1 80 (58.82%) Active Directory
2 10 (7.35%) XenApp
2 10 (7.35%) XenDesktop
3 9 (6.62%) Virtual Servers
4 2 (1.47%) VMware Infrastructure
Systems Management
1 9 (6.62%) XenMobile
2 5 (3.68%) SCCM
3 4 (2.94%) McAfee ePO
4 2 (1.47%) Backup Exec
4 2 (1.47%) Norton AntiVirus
5 1 (0.74%) CA Spectrum
5 1 (0.74%) Nagios
5 1 (0.74%) NetBackup
5 1 (0.74%) SCOM
5 1 (0.74%) WSUS
Vendors
1 91 (66.91%) Microsoft
2 32 (23.53%) Citrix
3 28 (20.59%) iManage
4 16 (11.76%) Apple
5 15 (11.03%) Cisco
6 11 (8.09%) Dell
7 10 (7.35%) VMware
8 9 (6.62%) HP
8 9 (6.62%) Samsung
9 6 (4.41%) Bloomberg
9 6 (4.41%) FactSet
10 5 (3.68%) Intel Security
11 4 (2.94%) Polycom
11 4 (2.94%) ServiceNow
11 4 (2.94%) Sun
12 2 (1.47%) Canon
12 2 (1.47%) Oracle
12 2 (1.47%) Splunk
12 2 (1.47%) Symantec
13 1 (0.74%) SAP
London
Harrington Starr
Salary: £25000 - £35000 per annum + bonus, benefits + training
Posted: 5 hours ago
London
Information Technology Services
Salary: £20k - 25k per year
Posted: 11 hours ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 4 days ago
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 6 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 4 days ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 17 days ago
Croydon, London, United Kingdom
The Body Shop
Salary: Competitive + Excellent Benefits
Posted: 24 days ago