The statistics below represent IT jobs advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / London
Rank 496 515 499
Rank change year-on-year
+19 -16
Permanent jobs requiring a Help Desk Analyst 83 117 146
As % of all permanent IT jobs located in London 0.25% 0.29% 0.36%
As % of the Job Titles category 0.26% 0.30% 0.37%
Number of salaries quoted 80 111 129
Median salary £26,000 £24,500 £27,500
Median salary % change year-on-year
+6.12% -10.90%
90% offered a salary of more than £23,000 £22,000 £20,000
10% offered a salary of more than £35,500 £32,000 £35,000
UK excluding London median salary £21,500 £21,000 £21,000
% change year-on-year
+2.38% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32082 38631 39070
As % of all permanent IT jobs located in London 95.84% 96.18% 96.08%
Number of salaries quoted 27225 33269 33192
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £32,500 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 24 January 2017.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +27 14 £29,000 +7.40% 2
Croydon -11 2 £29,164 +21.51%
Docklands, London - 1 £25,000 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 January 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 136 (85.00%) Windows
2 107 (66.88%) Microsoft
3 105 (65.63%) Windows 7
4 94 (58.75%) Active Directory
5 89 (55.63%) MS Office
6 46 (28.75%) Law
7 44 (27.50%) Blackberry
7 44 (27.50%) MS Excel
8 43 (26.88%) Citrix
9 35 (21.88%) ITIL
10 31 (19.38%) iManage
11 30 (18.75%) iPhone
12 27 (16.88%) Legal
13 26 (16.25%) Microsoft Certification
14 24 (15.00%) Windows XP
15 21 (13.13%) MOS
16 20 (12.50%) MS Exchange
16 20 (12.50%) Apple
17 19 (11.88%) Windows 10
18 18 (11.25%) Skype for Business
19 17 (10.63%) Cisco
19 17 (10.63%) VMware
20 15 (9.38%) ITSM
20 15 (9.38%) Windows Server 2012
21 14 (8.75%) XenApp
21 14 (8.75%) Finance
21 14 (8.75%) TCP/IP
21 14 (8.75%) LAN
21 14 (8.75%) WAN
21 14 (8.75%) Mac OS X

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (12.50%) MS Exchange
2 18 (11.25%) Skype for Business
3 7 (4.38%) SharePoint
4 6 (3.75%) Blackberry Enterprise Server
5 2 (1.25%) Exchange Server 2003
5 2 (1.25%) Exchange Server 2007
6 1 (0.63%) Exchange Server 2013
6 1 (0.63%) SharePoint 2013
6 1 (0.63%) WordPress
Applications
1 89 (55.63%) MS Office
2 44 (27.50%) MS Excel
3 10 (6.25%) MS PowerPoint
Business Applications
1 8 (5.00%) Eikon
2 1 (0.63%) SAP BPC
Cloud Services
1 9 (5.63%) Office 365
2 1 (0.63%) G Suite
2 1 (0.63%) Microsoft Azure
Communications & Networking
1 14 (8.75%) LAN
1 14 (8.75%) TCP/IP
1 14 (8.75%) WAN
2 11 (6.88%) DNS
2 11 (6.88%) Firewall
3 10 (6.25%) DHCP
4 7 (4.38%) VPN
5 4 (2.50%) ADSL
5 4 (2.50%) Cisco IOS
5 4 (2.50%) Skype
5 4 (2.50%) WLAN
6 3 (1.88%) VoIP
7 1 (0.63%) Ethernet
7 1 (0.63%) HTTPS
7 1 (0.63%) Intranet
7 1 (0.63%) PBX
7 1 (0.63%) VLAN
7 1 (0.63%) Wireless
Database & Business Intelligence
1 2 (1.25%) SQL Server
2 1 (0.63%) Oracle Database
2 1 (0.63%) Oracle Database 11g
2 1 (0.63%) SAP BW
General
1 46 (28.75%) Law
2 27 (16.88%) Legal
3 14 (8.75%) Finance
4 12 (7.50%) Banking
5 11 (6.88%) Advertising
6 4 (2.50%) German Language
6 4 (2.50%) Publishing
7 2 (1.25%) Marketing
7 2 (1.25%) Telecoms
8 1 (0.63%) French Language
8 1 (0.63%) International Banking
8 1 (0.63%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.63%) .NET
1 1 (0.63%) COM
1 1 (0.63%) Ruby on Rails
Miscellaneous
1 44 (27.50%) Blackberry
2 30 (18.75%) iPhone
3 9 (5.63%) iPad
3 9 (5.63%) Smartphone
4 7 (4.38%) Video Conferencing
5 6 (3.75%) Analytical Skills
6 1 (0.63%) Computer Science
6 1 (0.63%) IVR
6 1 (0.63%) Management Information System
6 1 (0.63%) PDA
6 1 (0.63%) Statistics
Operating Systems
1 136 (85.00%) Windows
2 105 (65.63%) Windows 7
3 24 (15.00%) Windows XP
4 19 (11.88%) Windows 10
5 15 (9.38%) Windows Server 2012
6 14 (8.75%) Mac OS X
7 12 (7.50%) Windows 8
8 8 (5.00%) Windows Server 2008
9 5 (3.13%) Android
9 5 (3.13%) Windows Phone
9 5 (3.13%) Windows Server
10 4 (2.50%) Windows Server 2003
11 2 (1.25%) Apple iOS
11 2 (1.25%) Linux
Processes & Methodologies
1 35 (21.88%) ITIL
2 15 (9.38%) ITSM
3 9 (5.63%) Service Management
4 5 (3.13%) Service Delivery
5 4 (2.50%) Functional Testing
5 4 (2.50%) Identity Management
5 4 (2.50%) Incident Management
5 4 (2.50%) PRINCE2
5 4 (2.50%) Software Deployment
6 3 (1.88%) CRM
6 3 (1.88%) Document Management
7 2 (1.25%) Asset Management
7 2 (1.25%) Project Management
7 2 (1.25%) Stakeholder Management
7 2 (1.25%) User Acceptance Testing
8 1 (0.63%) Investment Management
8 1 (0.63%) Performance Monitoring
8 1 (0.63%) Problem Management
8 1 (0.63%) Root Cause Analysis
8 1 (0.63%) Time Management
Programming Languages
1 11 (6.88%) C
2 4 (2.50%) PowerShell
3 2 (1.25%) SQL
4 1 (0.63%) Ruby
Qualifications
1 26 (16.25%) Microsoft Certification
2 21 (13.13%) MOS
3 10 (6.25%) Degree
4 9 (5.63%) MCSA
5 5 (3.13%) MCP
6 4 (2.50%) ITIL Certification
7 3 (1.88%) CCNA
7 3 (1.88%) Cisco Certification
7 3 (1.88%) MCITP
7 3 (1.88%) MCSE
7 3 (1.88%) MCTS
8 2 (1.25%) A+ Certification
9 1 (0.63%) CCNP
9 1 (0.63%) Network+ Certification
9 1 (0.63%) PhD
9 1 (0.63%) Security Cleared
9 1 (0.63%) Server+ Certification
9 1 (0.63%) VCP5
9 1 (0.63%) VCP6
9 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (3.13%) QA
1 5 (3.13%) SLA
System Software
1 94 (58.75%) Active Directory
2 14 (8.75%) XenApp
3 10 (6.25%) XenDesktop
4 9 (5.63%) Virtual Servers
5 8 (5.00%) VMware Infrastructure
6 2 (1.25%) Terminal Services
7 1 (0.63%) Virtual Desktop
Systems Management
1 9 (5.63%) XenMobile
2 7 (4.38%) SCCM
3 4 (2.50%) McAfee ePO
4 3 (1.88%) Backup Exec
4 3 (1.88%) CA Spectrum
4 3 (1.88%) Nagios
4 3 (1.88%) NetBackup
4 3 (1.88%) Norton AntiVirus
4 3 (1.88%) SCOM
4 3 (1.88%) WSUS
Vendors
1 107 (66.88%) Microsoft
2 43 (26.88%) Citrix
3 31 (19.38%) iManage
4 20 (12.50%) Apple
5 17 (10.63%) Cisco
5 17 (10.63%) VMware
6 11 (6.88%) Dell
7 9 (5.63%) Samsung
8 8 (5.00%) Bloomberg
8 8 (5.00%) FactSet
8 8 (5.00%) HP
9 7 (4.38%) Intel Security
10 4 (2.50%) Polycom
10 4 (2.50%) ServiceNow
10 4 (2.50%) Sun
11 3 (1.88%) BT
11 3 (1.88%) CA
11 3 (1.88%) CheckPoint
11 3 (1.88%) Symantec
12 2 (1.25%) Splunk
City, London
Marcus Donald People
Salary: £25000 - £30000 per annum, Benefits Company Benefits
Posted: Yesterday
London
Information Technology Services
Salary: £23k - 27k per year
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 3 days ago