The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 502 547 569
Rank change year-on-year
+45 +22
Permanent jobs requiring a Help Desk Analyst 154 116 124
As % of all permanent IT jobs located in London 0.36% 0.26% 0.25%
As % of the Job Titles category 0.38% 0.27% 0.26%
Number of salaries quoted 151 110 117
Average salary £25,000 £25,750 £26,500
Average salary % change year-on-year
-2.91% -2.83%
90% offered a salary of more than £22,000 £21,000 £20,800
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40513 42828 47012
As % of all permanent IT jobs located in London 95.86% 95.79% 95.93%
Number of salaries quoted 35099 36048 38825
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 29 April 2016.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +5 15 £24,000 -5.88% 1
Coulsdon - 10 £24,500 -
Canary Wharf - 9 £19,500 - 1
City of London +29 8 £26,000 -0.95% 1
Romford - 2 £19,000 -
Sidcup - 2 £28,000 -
Chiswick - 2 - -
Chessington +7 1 £29,500 +34.09%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 April 2016, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 196 (72.06%) Windows
2 160 (58.82%) Active Directory
3 139 (51.10%) Windows 7
4 79 (29.04%) MS Office
5 78 (28.68%) Microsoft
6 70 (25.74%) iManage
7 64 (23.53%) Law
8 60 (22.06%) Windows XP
9 55 (20.22%) ITIL
10 49 (18.01%) MS Excel
11 42 (15.44%) Windows Server
12 40 (14.71%) Citrix
13 36 (13.24%) Legal
14 35 (12.87%) Finance
14 35 (12.87%) MS Exchange
14 35 (12.87%) Windows Server 2008
15 30 (11.03%) Blackberry
16 28 (10.29%) Service Management
16 28 (10.29%) Office 365
17 27 (9.93%) Windows Server 2003
18 25 (9.19%) Microsoft Certification
18 25 (9.19%) SLA
19 23 (8.46%) TCP/IP
19 23 (8.46%) iPhone
20 21 (7.72%) DNS
20 21 (7.72%) Blackberry Enterprise Server
21 20 (7.35%) Android
22 17 (6.25%) Banking
22 17 (6.25%) Apple
23 16 (5.88%) QA

Help Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 April 2016, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (12.87%) MS Exchange
2 21 (7.72%) Blackberry Enterprise Server
3 11 (4.04%) Skype for Business
4 7 (2.57%) IBM Notes
5 6 (2.21%) SharePoint
6 4 (1.47%) Exchange Server 2010
Applications
1 79 (29.04%) MS Office
2 49 (18.01%) MS Excel
3 10 (3.68%) MS PowerPoint
4 3 (1.10%) Adobe Creative Suite
5 1 (0.37%) MS Visio
5 1 (0.37%) Photoshop
Business Applications
1 13 (4.78%) Visualfiles
2 3 (1.10%) Dynamics CRM
2 3 (1.10%) SAP FI-GL
3 1 (0.37%) FLEXCUBE
3 1 (0.37%) Remedy ITSM
Cloud Services
1 28 (10.29%) Office 365
2 1 (0.37%) Google Apps
2 1 (0.37%) Mimecast
Communications & Networking
1 23 (8.46%) TCP/IP
2 21 (7.72%) DNS
3 13 (4.78%) Firewall
4 8 (2.94%) VPN
5 7 (2.57%) VoIP
6 5 (1.84%) DHCP
7 3 (1.10%) Intranet
7 3 (1.10%) IP Telephony
7 3 (1.10%) LAN
7 3 (1.10%) Remote Desktop
7 3 (1.10%) Unified Communications
8 2 (0.74%) Wireless
9 1 (0.37%) ADSL
9 1 (0.37%) Extranet
9 1 (0.37%) HTTPS
9 1 (0.37%) PBX
9 1 (0.37%) SAN
9 1 (0.37%) SMTP
9 1 (0.37%) WAN
9 1 (0.37%) WLAN
Database & Business Intelligence
1 11 (4.04%) SQL Server
2 2 (0.74%) SQL Server 2008
3 1 (0.37%) Oracle Database
3 1 (0.37%) Oracle Database 11g
3 1 (0.37%) SQL Server 2005
3 1 (0.37%) SQL Server 2012
3 1 (0.37%) SQL Server 2014
General
1 64 (23.53%) Law
2 36 (13.24%) Legal
3 35 (12.87%) Finance
4 17 (6.25%) Banking
5 9 (3.31%) Retail
6 7 (2.57%) International Banking
7 5 (1.84%) Marketing
8 4 (1.47%) German Language
9 3 (1.10%) Advertising
9 3 (1.10%) General Ledger
10 1 (0.37%) Automotive
10 1 (0.37%) Billing
10 1 (0.37%) Investment Banking
10 1 (0.37%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.37%) COM
Miscellaneous
1 30 (11.03%) Blackberry
2 23 (8.46%) iPhone
3 11 (4.04%) Analytical Skills
4 7 (2.57%) Video Conferencing
5 4 (1.47%) EPoS
5 4 (1.47%) iPad
6 3 (1.10%) Driving Licence
7 2 (0.74%) Computer Science
7 2 (0.74%) Management Information System
8 1 (0.37%) CMDB
8 1 (0.37%) Data Centre
8 1 (0.37%) Fat Client
8 1 (0.37%) FMCG
8 1 (0.37%) Handset
8 1 (0.37%) IVR
8 1 (0.37%) Mainframe
8 1 (0.37%) PDA
8 1 (0.37%) Private Cloud
8 1 (0.37%) Smartphone
8 1 (0.37%) Thin Client
Operating Systems
1 196 (72.06%) Windows
2 139 (51.10%) Windows 7
3 60 (22.06%) Windows XP
4 42 (15.44%) Windows Server
5 35 (12.87%) Windows Server 2008
6 27 (9.93%) Windows Server 2003
7 20 (7.35%) Android
8 15 (5.51%) Mac OS X
9 14 (5.15%) Linux
10 13 (4.78%) Apple iOS
11 11 (4.04%) Windows Phone
11 11 (4.04%) Windows Server 2012
12 9 (3.31%) Windows 10
13 7 (2.57%) Windows 8
Processes & Methodologies
1 55 (20.22%) ITIL
2 28 (10.29%) Service Management
3 16 (5.88%) Wealth Management
4 8 (2.94%) Configuration Management
5 6 (2.21%) Incident Management
5 6 (2.21%) ITSM
6 5 (1.84%) Problem Management
6 5 (1.84%) Service Delivery
6 5 (1.84%) Web Design
7 4 (1.47%) CRM
7 4 (1.47%) Data Protection
7 4 (1.47%) ITIL V3
7 4 (1.47%) Patch Management
8 3 (1.10%) Asset Management
8 3 (1.10%) Disaster Recovery
8 3 (1.10%) Line Management
8 3 (1.10%) Workflow
9 2 (0.74%) Change Management
9 2 (0.74%) Project Management
9 2 (0.74%) Validation
Programming Languages
1 4 (1.47%) SQL
Qualifications
1 25 (9.19%) Microsoft Certification
2 13 (4.78%) ITIL Certification
3 7 (2.57%) Degree
3 7 (2.57%) MCSA
4 5 (1.84%) MOS
5 4 (1.47%) MCP
6 3 (1.10%) ITIL Foundation Certificate
6 3 (1.10%) MCDST
6 3 (1.10%) Security Cleared
7 2 (0.74%) MCSE
8 1 (0.37%) A+ Certification
8 1 (0.37%) HND
8 1 (0.37%) MCITP
8 1 (0.37%) MCTS
8 1 (0.37%) NVQ Level 3
8 1 (0.37%) NVQ Level 4
8 1 (0.37%) SC Cleared
Quality Assurance & Compliance
1 25 (9.19%) SLA
2 16 (5.88%) QA
3 7 (2.57%) ISO 9001
System Software
1 160 (58.82%) Active Directory
2 7 (2.57%) VMware Infrastructure
3 2 (0.74%) Terminal Server
3 2 (0.74%) XenApp
Systems Management
1 5 (1.84%) SCCM
2 1 (0.37%) AirWatch
2 1 (0.37%) McAfee ePO
Vendors
1 78 (28.68%) Microsoft
2 70 (25.74%) iManage
3 40 (14.71%) Citrix
4 17 (6.25%) Apple
5 9 (3.31%) VMware
6 7 (2.57%) Lotus
7 5 (1.84%) Adobe
7 5 (1.84%) Cisco
8 4 (1.47%) Dell
8 4 (1.47%) SAP
8 4 (1.47%) ServiceNow
9 2 (0.74%) HP
9 2 (0.74%) Intel Security
9 2 (0.74%) Remedy
9 2 (0.74%) Symantec
9 2 (0.74%) Veeam
9 2 (0.74%) Zerto
10 1 (0.37%) arcserve
10 1 (0.37%) Avaya
10 1 (0.37%) Forcepoint
North West London
Marcus Donald People
Salary: £23000 - £25000 per annum
Posted: 14 hours ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: Yesterday
East London
Latcom Ltd
Salary: From £18,000 to £21,000 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 3 days ago
East London
AWD Recruitment
Salary: £28,000 - £31,800 + Benefits
Posted: 4 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 5 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 6 days ago
South West London
World First
Salary: From £28,000 to £35,000 per annum + excellent bonus & benefits package
Posted: 18 days ago