The statistics below represent IT jobs advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 496 611 590
Rank change year-on-year
+115 -21
Permanent jobs requiring a Help Desk Analyst 142 79 118
As % of all permanent IT jobs located in London 0.36% 0.18% 0.24%
As % of the Job Titles category 0.37% 0.18% 0.25%
Number of salaries quoted 140 78 111
Median salary £23,500 £27,000 £25,175
Median salary % change year-on-year
-12.96% +7.24%
90% offered a salary of more than £22,000 £21,000 £21,000
10% offered a salary of more than £31,600 £42,500 £35,500
UK excluding London median salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37902 42783 47964
As % of all permanent IT jobs located in London 95.70% 95.70% 95.99%
Number of salaries quoted 32984 36204 40194
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 1 July 2016.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 19 £22,500 -
City of London +54 10 £25,500 -1.92% 1
Canary Wharf - 10 £19,500 -
Coulsdon - 2 £23,000 -
Sidcup - 2 £28,000 -
Chessington - 1 £29,500 -
Romford - 1 £25,000 -
Southwark - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 1 July 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 202 (72.40%) Windows
2 163 (58.42%) Active Directory
3 145 (51.97%) Windows 7
4 95 (34.05%) MS Office
5 90 (32.26%) Microsoft
6 69 (24.73%) iManage
7 66 (23.66%) ITIL
8 65 (23.30%) Windows XP
9 50 (17.92%) MS Excel
10 45 (16.13%) Finance
11 42 (15.05%) Blackberry
12 38 (13.62%) Law
13 35 (12.54%) Windows Server
14 34 (12.19%) Legal
15 31 (11.11%) Citrix
15 31 (11.11%) Microsoft Certification
15 31 (11.11%) iPhone
16 29 (10.39%) MS Exchange
17 27 (9.68%) Office 365
18 23 (8.24%) Windows Server 2008
19 22 (7.89%) SLA
20 20 (7.17%) Blackberry Enterprise Server
20 20 (7.17%) TCP/IP
20 20 (7.17%) Service Management
20 20 (7.17%) Android
21 19 (6.81%) DNS
22 17 (6.09%) ITIL Certification
23 16 (5.73%) Apple
23 16 (5.73%) Wealth Management
23 16 (5.73%) QA

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (10.39%) MS Exchange
2 20 (7.17%) Blackberry Enterprise Server
3 14 (5.02%) Skype for Business
4 11 (3.94%) SharePoint
5 9 (3.23%) IBM Notes
6 4 (1.43%) Exchange Server 2010
7 2 (0.72%) IIS
8 1 (0.36%) Exchange Server 2003
8 1 (0.36%) Exchange Server 2007
8 1 (0.36%) IBM Domino
Applications
1 95 (34.05%) MS Office
2 50 (17.92%) MS Excel
3 9 (3.23%) MS PowerPoint
4 3 (1.08%) Adobe Creative Suite
5 1 (0.36%) MS Project
5 1 (0.36%) MS Visio
5 1 (0.36%) Photoshop
Business Applications
1 14 (5.02%) Visualfiles
2 3 (1.08%) Dynamics CRM
2 3 (1.08%) SAP FI-GL
3 2 (0.72%) FLEXCUBE
Cloud Services
1 27 (9.68%) Office 365
2 4 (1.43%) Microsoft Azure
3 1 (0.36%) Mimecast
Communications & Networking
1 20 (7.17%) TCP/IP
2 19 (6.81%) DNS
3 10 (3.58%) VPN
4 9 (3.23%) Firewall
5 6 (2.15%) DHCP
5 6 (2.15%) LAN
5 6 (2.15%) VoIP
6 4 (1.43%) Wi-Fi
7 3 (1.08%) Skype
7 3 (1.08%) Unified Communications
8 2 (0.72%) WAN
8 2 (0.72%) Wireless
9 1 (0.36%) 4G
9 1 (0.36%) Cisco IOS
9 1 (0.36%) Cisco IPT
9 1 (0.36%) Extranet
9 1 (0.36%) HTTPS
9 1 (0.36%) Intranet
9 1 (0.36%) PBX
9 1 (0.36%) SAN
Database & Business Intelligence
1 6 (2.15%) SQL Server
2 2 (0.72%) SQL Server 2008
3 1 (0.36%) Oracle Database
3 1 (0.36%) Oracle Database 11g
3 1 (0.36%) SQL Server 2005
3 1 (0.36%) SQL Server 2012
Development Applications
1 1 (0.36%) JIRA
General
1 45 (16.13%) Finance
2 38 (13.62%) Law
3 34 (12.19%) Legal
4 14 (5.02%) Banking
5 8 (2.87%) Retail
6 7 (2.51%) International Banking
7 4 (1.43%) German Language
7 4 (1.43%) Telecoms
8 3 (1.08%) General Ledger
8 3 (1.08%) Marketing
9 2 (0.72%) Billing
9 2 (0.72%) Financial Institution
10 1 (0.36%) Automotive
10 1 (0.36%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (0.72%) .NET
2 1 (0.36%) COM
Miscellaneous
1 42 (15.05%) Blackberry
2 31 (11.11%) iPhone
3 13 (4.66%) Analytical Skills
4 8 (2.87%) Smartphone
5 5 (1.79%) Video Conferencing
6 3 (1.08%) EPoS
7 2 (0.72%) Computer Science
7 2 (0.72%) Driving Licence
7 2 (0.72%) Fintech
7 2 (0.72%) Handset
7 2 (0.72%) iPad
7 2 (0.72%) Management Information System
7 2 (0.72%) User Experience
8 1 (0.36%) BYOD
8 1 (0.36%) Data Centre
8 1 (0.36%) FMCG
8 1 (0.36%) Hedge funds
8 1 (0.36%) IVR
8 1 (0.36%) PDA
8 1 (0.36%) Private Cloud
Operating Systems
1 202 (72.40%) Windows
2 145 (51.97%) Windows 7
3 65 (23.30%) Windows XP
4 35 (12.54%) Windows Server
5 23 (8.24%) Windows Server 2008
6 20 (7.17%) Android
7 15 (5.38%) Apple iOS
7 15 (5.38%) Windows Server 2003
8 13 (4.66%) Mac OS X
9 11 (3.94%) Windows 8
10 10 (3.58%) Linux
11 9 (3.23%) Windows Phone
12 8 (2.87%) Windows Server 2012
13 4 (1.43%) Windows 10
14 1 (0.36%) BlackBerry OS
Processes & Methodologies
1 66 (23.66%) ITIL
2 20 (7.17%) Service Management
3 16 (5.73%) Wealth Management
4 7 (2.51%) Configuration Management
5 5 (1.79%) Incident Management
5 5 (1.79%) ITSM
5 5 (1.79%) Web Design
6 4 (1.43%) CRM
6 4 (1.43%) Patch Management
6 4 (1.43%) Problem Management
6 4 (1.43%) Service Delivery
6 4 (1.43%) Workflow
7 3 (1.08%) Asset Management
7 3 (1.08%) Change Management
7 3 (1.08%) Data Protection
7 3 (1.08%) Disaster Recovery
7 3 (1.08%) ITIL V3
7 3 (1.08%) Mobile Device Management
8 2 (0.72%) Kalman Filter
8 2 (0.72%) Validation
Programming Languages
1 6 (2.15%) SQL
2 2 (0.72%) C#
2 2 (0.72%) JavaScript
Qualifications
1 31 (11.11%) Microsoft Certification
2 17 (6.09%) ITIL Certification
3 9 (3.23%) Degree
4 4 (1.43%) MCP
4 4 (1.43%) MCSA
4 4 (1.43%) MOS
5 3 (1.08%) ITIL Foundation Certificate
5 3 (1.08%) MCDST
6 1 (0.36%) A+ Certification
6 1 (0.36%) MCSE
6 1 (0.36%) MCTS
6 1 (0.36%) Security Cleared
Quality Assurance & Compliance
1 22 (7.89%) SLA
2 16 (5.73%) QA
3 7 (2.51%) ISO 9001
4 1 (0.36%) Data Quality
4 1 (0.36%) ISO/IEC 20000
System Software
1 163 (58.42%) Active Directory
2 6 (2.15%) VMware Infrastructure
3 3 (1.08%) XenApp
4 2 (0.72%) Hyper-V
4 2 (0.72%) Terminal Server
5 1 (0.36%) Virtual Servers
5 1 (0.36%) XenDesktop
Systems Management
1 5 (1.79%) SCCM
2 1 (0.36%) AirWatch
2 1 (0.36%) Casper Suite
Vendors
1 90 (32.26%) Microsoft
2 69 (24.73%) iManage
3 31 (11.11%) Citrix
4 16 (5.73%) Apple
5 9 (3.23%) Adobe
5 9 (3.23%) Lotus
6 8 (2.87%) Cisco
6 8 (2.87%) VMware
7 5 (1.79%) Dell
8 4 (1.43%) SAP
8 4 (1.43%) ServiceNow
9 2 (0.72%) Avaya
9 2 (0.72%) Google
9 2 (0.72%) Mitel
9 2 (0.72%) Remedy
9 2 (0.72%) Symantec
9 2 (0.72%) Veeam
9 2 (0.72%) Zerto
10 1 (0.36%) Forcepoint
10 1 (0.36%) Intel Security
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