Help Desk Analyst Jobs in London

Help Desk Analyst
England > London

The median Help Desk Analyst salary in London is £29,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 490 607 850
Rank change year-on-year +117 +243 -269
Permanent jobs requiring a Help Desk Analyst 19 22 23
As % of all permanent jobs advertised in London 0.081% 0.063% 0.034%
As % of the Job Titles category 0.086% 0.066% 0.036%
Number of salaries quoted 19 19 19
10th Percentile £25,100 £25,850 -
25th Percentile £28,500 £29,875 £25,000
Median annual salary (50th Percentile) £29,500 £32,500 £29,000
Median % change year-on-year -9.23% +12.07% -3.33%
75th Percentile £35,125 £37,500 £36,250
90th Percentile £45,750 £45,000 £43,750
England median annual salary £26,500 £27,500 £27,500
% change year-on-year -3.64% - +7.84%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,176 33,447 64,304
% of permanent jobs with a recognized job title 94.11% 95.02% 96.35%
Number of salaries quoted 16,669 24,574 34,911
10th Percentile £38,084 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Help Desk Analyst
Job Vacancy Trend in London

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Help Desk Analyst in London

Help Desk Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Help Desk Analyst in London.

Salary trend for Help Desk Analyst in London

Help Desk Analyst
Salary Histogram in London

Salary distribution for jobs citing Help Desk Analyst in London over the 6 months to 4 May 2024.

Salary histogram for Help Desk Analyst in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +56 6 £29,750 -8.46%
West London - 4 £29,000 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 4 May 2024, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Help Desk Analyst in the job title.

1 14 (73.68%) Windows
2 8 (42.11%) Internet
2 8 (42.11%) Wireless
3 7 (36.84%) Microsoft
4 6 (31.58%) LAN
4 6 (31.58%) WAN
4 6 (31.58%) Data Protection
4 6 (31.58%) Mac OS
5 5 (26.32%) Social Skills
6 4 (21.05%) Customer Service
6 4 (21.05%) Windows 10
6 4 (21.05%) Microsoft 365
6 4 (21.05%) Apple
6 4 (21.05%) Finance
7 3 (15.79%) Microsoft Exchange
7 3 (15.79%) SLA
7 3 (15.79%) Active Directory
7 3 (15.79%) Microsoft Office
7 3 (15.79%) ITIL
7 3 (15.79%) Microsoft Intune
7 3 (15.79%) Azure
7 3 (15.79%) iPad
7 3 (15.79%) Degree
7 3 (15.79%) Investment Management
7 3 (15.79%) OneDrive
7 3 (15.79%) iPhone
7 3 (15.79%) WhatsApp
8 2 (10.53%) Master's Degree
8 2 (10.53%) Self-Motivation
8 2 (10.53%) Mimecast

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.79%) Microsoft Exchange
2 1 (5.26%) SharePoint
Applications
1 3 (15.79%) Microsoft Office
Cloud Services
1 4 (21.05%) Microsoft 365
2 3 (15.79%) Azure
2 3 (15.79%) OneDrive
2 3 (15.79%) WhatsApp
3 2 (10.53%) Entra ID
3 2 (10.53%) Mimecast
Communications & Networking
1 8 (42.11%) Internet
1 8 (42.11%) Wireless
2 6 (31.58%) LAN
2 6 (31.58%) WAN
3 2 (10.53%) VLAN
3 2 (10.53%) Wi-Fi
General
1 5 (26.32%) Social Skills
2 4 (21.05%) Finance
3 2 (10.53%) French Language
Miscellaneous
1 3 (15.79%) iPad
1 3 (15.79%) iPhone
2 2 (10.53%) CCTV
2 2 (10.53%) Self-Motivation
Operating Systems
1 14 (73.68%) Windows
2 6 (31.58%) Mac OS
3 4 (21.05%) Windows 10
4 2 (10.53%) Linux
4 2 (10.53%) Windows Server
4 2 (10.53%) Windows Server 2012
Processes & Methodologies
1 6 (31.58%) Data Protection
2 4 (21.05%) Customer Service
3 3 (15.79%) Investment Management
3 3 (15.79%) ITIL
4 2 (10.53%) Change Management
4 2 (10.53%) Information Security
4 2 (10.53%) Logistics
5 1 (5.26%) Economics
5 1 (5.26%) Financial Analysis
5 1 (5.26%) Kalman Filter
5 1 (5.26%) Problem-Solving
5 1 (5.26%) Security Management
5 1 (5.26%) Software Deployment
Qualifications
1 3 (15.79%) Degree
2 2 (10.53%) Master's Degree
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 1 (5.26%) Cyber Essentials
2 1 (5.26%) Cyber Essentials PLUS
System Software
1 3 (15.79%) Active Directory
2 2 (10.53%) VMware Infrastructure
3 1 (5.26%) XenApp
3 1 (5.26%) XenDesktop
Systems Management
1 3 (15.79%) Microsoft Intune
Vendors
1 7 (36.84%) Microsoft
2 4 (21.05%) Apple
3 2 (10.53%) VMware
4 1 (5.26%) Citrix
4 1 (5.26%) Ivanti
4 1 (5.26%) TOWER Software