The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 538 559 542
Rank change year-on-year
+21 -17
Permanent jobs requiring a Help Desk Analyst 90 111 78
As % of all permanent IT jobs located in London 0.20% 0.22% 0.17%
As % of the Job Titles category 0.21% 0.24% 0.18%
Number of salaries quoted 84 104 64
Average salary £26,500 £27,000 £25,000
Average salary % change year-on-year
-1.85% +8.00%
90% offered a salary of more than £21,500 £20,650 £21,500
10% offered a salary of more than £36,000 £35,000 £32,050
UK excluding London average salary £21,000 £20,000 £21,000
% change year-on-year
+5.00% -4.76%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41866 46477 42712
As % of all permanent IT jobs located in London 93.51% 93.87% 93.97%
Number of salaries quoted 35331 38373 36053
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £31,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 21 April 2015.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 23 £29,250 +30.00% 3
Chessington - 3 £21,500 -
Twickenham - 1 £20,500 -
Southwark - 1 £27,000 -
Mayfair - 1 £20,000 -
Bromley - 1 £21,750 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 21 April 2015, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 164 (78.85%) Windows
2 109 (52.40%) MS Office
3 108 (51.92%) Active Directory
3 108 (51.92%) Windows 7
4 81 (38.94%) MS Excel
5 70 (33.65%) Microsoft
6 56 (26.92%) Windows XP
7 52 (25.00%) ITIL
8 46 (22.12%) Law
9 45 (21.63%) Blackberry
10 43 (20.67%) Legal
11 39 (18.75%) Citrix
12 37 (17.79%) Windows 8
13 35 (16.83%) Finance
14 34 (16.35%) MS Exchange
15 32 (15.38%) Windows Server 2008
16 29 (13.94%) Degree
17 28 (13.46%) VMware
18 27 (12.98%) SLA
19 26 (12.50%) MS PowerPoint
20 23 (11.06%) Windows Server 2012
20 23 (11.06%) Banking
21 22 (10.58%) Cisco
21 22 (10.58%) WAN
21 22 (10.58%) DNS
22 21 (10.10%) LAN
22 21 (10.10%) Windows Server 2003
23 20 (9.62%) Firewall
24 19 (9.13%) Blackberry Enterprise Server
25 18 (8.65%) Service Management

Help Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 21 April 2015, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (16.35%) MS Exchange
2 19 (9.13%) Blackberry Enterprise Server
3 15 (7.21%) Exchange Server 2010
4 12 (5.77%) WorkSite
5 10 (4.81%) Exchange Server 2007
6 9 (4.33%) IBM Notes
7 3 (1.44%) Exchange Server 2003
7 3 (1.44%) Exchange Server 2013
8 2 (0.96%) IIS
9 1 (0.48%) Lync
9 1 (0.48%) SharePoint
Applications
1 109 (52.40%) MS Office
2 81 (38.94%) MS Excel
3 26 (12.50%) MS PowerPoint
4 2 (0.96%) MS Visio
Business Applications
1 1 (0.48%) Remedy ITSM
Cloud Services
1 13 (6.25%) Office 365
2 3 (1.44%) Google Apps
3 1 (0.48%) Mimecast
Communications & Networking
1 22 (10.58%) WAN
1 22 (10.58%) DNS
2 21 (10.10%) LAN
3 20 (9.62%) Firewall
4 16 (7.69%) TCP/IP
5 11 (5.29%) SAN
6 8 (3.85%) VPN
6 8 (3.85%) DHCP
7 7 (3.37%) Wi-Fi
8 6 (2.88%) VoIP
9 5 (2.40%) Internet
10 4 (1.92%) IP Telephony
11 3 (1.44%) VLAN
11 3 (1.44%) SSL
11 3 (1.44%) ADSL
12 2 (0.96%) Network Security
12 2 (0.96%) Ethernet
13 1 (0.48%) WLAN
13 1 (0.48%) PBX
13 1 (0.48%) Unified Communications
Database & Business Intelligence
1 15 (7.21%) SQL Server
2 3 (1.44%) SQL Server 2012
3 1 (0.48%) FileMaker
3 1 (0.48%) SQL Server Reporting Services
General
1 46 (22.12%) Law
2 43 (20.67%) Legal
3 35 (16.83%) Finance
4 23 (11.06%) Banking
5 10 (4.81%) Electronics
6 7 (3.37%) Telecoms
6 7 (3.37%) Marketing
7 5 (2.40%) International Banking
8 3 (1.44%) Investment Banking
8 3 (1.44%) Front Office
8 3 (1.44%) Publishing
9 2 (0.96%) Games
9 2 (0.96%) Advertising
9 2 (0.96%) Financial Institution
9 2 (0.96%) Retail
Miscellaneous
1 45 (21.63%) Blackberry
2 18 (8.65%) Analytical Skills
3 10 (4.81%) 3D Printing
4 8 (3.85%) Video Conferencing
4 8 (3.85%) iPhone
5 4 (1.92%) Hedge funds
5 4 (1.92%) Management Information System
5 4 (1.92%) BYOD
6 3 (1.44%) New Media
6 3 (1.44%) EPoS
6 3 (1.44%) Statistics
7 2 (0.96%) Graphic Design
7 2 (0.96%) Mathematics
7 2 (0.96%) Computer Science
7 2 (0.96%) Foreign Exchange (FX)
7 2 (0.96%) Equities
8 1 (0.48%) IVR
8 1 (0.48%) PDA
8 1 (0.48%) Mobile Computing
8 1 (0.48%) Client/Server
Operating Systems
1 164 (78.85%) Windows
2 108 (51.92%) Windows 7
3 56 (26.92%) Windows XP
4 37 (17.79%) Windows 8
5 32 (15.38%) Windows Server 2008
6 23 (11.06%) Windows Server 2012
7 21 (10.10%) Windows Server 2003
8 13 (6.25%) Windows Vista
9 10 (4.81%) Mac OS X
10 4 (1.92%) Windows Phone
10 4 (1.92%) Android
11 2 (0.96%) Apple iOS
12 1 (0.48%) Mac OS
12 1 (0.48%) Mac OS X Server
Processes & Methodologies
1 52 (25.00%) ITIL
2 18 (8.65%) Service Management
3 16 (7.69%) Document Management
4 12 (5.77%) Service Delivery
5 8 (3.85%) Incident Management
6 7 (3.37%) CRM
7 5 (2.40%) Configuration Management
8 4 (1.92%) Root Cause Analysis
9 3 (1.44%) Online Marketing
9 3 (1.44%) Migration
10 2 (0.96%) Investment Management
10 2 (0.96%) Risk Management
10 2 (0.96%) Service Desk Management
10 2 (0.96%) Low Latency
10 2 (0.96%) Ultra-Low Latency
10 2 (0.96%) Line Management
11 1 (0.48%) Coaching
11 1 (0.48%) Network Monitoring
11 1 (0.48%) Software Deployment
11 1 (0.48%) QMS
Programming Languages
1 13 (6.25%) SQL
2 5 (2.40%) PowerShell
3 2 (0.96%) C
4 1 (0.48%) VBScript
Qualifications
1 29 (13.94%) Degree
2 14 (6.73%) MCP
3 12 (5.77%) Microsoft Certification
4 7 (3.37%) MOS
5 5 (2.40%) HNC
5 5 (2.40%) HND
5 5 (2.40%) MCSE
5 5 (2.40%) ITIL Certification
5 5 (2.40%) ITIL Foundation Certificate
6 4 (1.92%) MCITP
6 4 (1.92%) A+ Certification
7 3 (1.44%) MCSA
7 3 (1.44%) CCNA
7 3 (1.44%) Cisco Certification
8 1 (0.48%) Security Cleared
Quality Assurance & Compliance
1 27 (12.98%) SLA
2 6 (2.88%) ISO 9001
3 1 (0.48%) QA
System Software
1 108 (51.92%) Active Directory
2 15 (7.21%) VMware Infrastructure
3 12 (5.77%) XenApp
4 9 (4.33%) Hyper-V
5 7 (3.37%) vSphere
6 6 (2.88%) VMware ESXi
7 1 (0.48%) Terminal Services
Systems Management
1 5 (2.40%) SCCM
2 2 (0.96%) McAfee ePO
2 2 (0.96%) ITRS Geneos
3 1 (0.48%) Tivoli
3 1 (0.48%) Backup Exec
Vendors
1 70 (33.65%) Microsoft
2 39 (18.75%) Citrix
3 28 (13.46%) VMware
4 22 (10.58%) Cisco
5 15 (7.21%) Apple
6 13 (6.25%) HP
7 11 (5.29%) Altiris
8 10 (4.81%) Mitel
9 9 (4.33%) Lotus
10 8 (3.85%) Bloomberg
11 7 (3.37%) Adobe
12 6 (2.88%) Reuters
12 6 (2.88%) ServiceNow
13 4 (1.92%) LANDesk
14 3 (1.44%) Google
14 3 (1.44%) CQG
14 3 (1.44%) Hitachi
14 3 (1.44%) Intel
14 3 (1.44%) Avaya
15 2 (0.96%) Polycom
City, London
Ashdown IT
Salary: £25000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 5 hours ago
London
Newton Blue
Salary: £20000 - £24000 per annum
Posted: 20 hours ago
City, London
Harrington Starr
Salary: £30000 - £50000 per annum + excellent perks
Posted: 21 hours ago
London
Computer People
Salary: £24000.00 - £25000.00 per annum + Benefits
Posted: 5 days ago
London
Blue Town Online
Salary: £23k per year
Posted: 7 days ago
City, London
IT Lab
Salary: From £18,000 to £40,000 per annum
Posted: 24 days ago