The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 571 552 542
Rank change year-on-year
-19 -10
Permanent jobs requiring a Help Desk Analyst 61 99 77
As % of all permanent IT jobs located in London 0.14% 0.20% 0.17%
As % of the Job Titles category 0.15% 0.22% 0.19%
Number of salaries quoted 60 96 70
Average salary £27,250 £25,175 £22,500
Average salary % change year-on-year
+8.24% +11.88%
90% offered a salary of more than £22,000 £21,750 £19,500
10% offered a salary of more than £42,500 £36,500 £27,950
UK excluding London average salary £20,875 £20,500 £19,000
% change year-on-year
+1.82% +7.89%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41415 45452 41396
As % of all permanent IT jobs located in London 93.27% 93.51% 93.47%
Number of salaries quoted 35104 38228 34621
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 28 July 2015.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 13 £27,500 - 1
Bromley - 4 £26,000 -
Twickenham - 1 £19,000 -
Uxbridge - 1 £30,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 July 2015, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 108 (72.97%) Windows
2 73 (49.32%) Active Directory
3 71 (47.97%) MS Office
4 65 (43.92%) Windows 7
5 57 (38.51%) Microsoft
6 51 (34.46%) MS Excel
7 43 (29.05%) Law
8 38 (25.68%) Windows XP
9 37 (25.00%) ITIL
10 33 (22.30%) Citrix
11 32 (21.62%) Finance
12 31 (20.95%) Blackberry
13 29 (19.59%) Legal
14 28 (18.92%) Banking
15 25 (16.89%) Windows 8
16 23 (15.54%) Degree
17 20 (13.51%) SLA
18 19 (12.84%) Service Management
19 14 (9.46%) WorkSite
20 13 (8.78%) IBM Notes
20 13 (8.78%) Lotus
21 12 (8.11%) Cisco
21 12 (8.11%) Windows Server 2008
22 11 (7.43%) XenApp
22 11 (7.43%) Line Management
22 11 (7.43%) Analytical Skills
22 11 (7.43%) MS Exchange
22 11 (7.43%) LAN
22 11 (7.43%) WAN
22 11 (7.43%) ISO 9001

Help Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 July 2015, IT jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (9.46%) WorkSite
2 13 (8.78%) IBM Notes
3 11 (7.43%) MS Exchange
4 7 (4.73%) Blackberry Enterprise Server
5 3 (2.03%) Exchange Server 2010
6 2 (1.35%) SharePoint
Applications
1 71 (47.97%) MS Office
2 51 (34.46%) MS Excel
3 7 (4.73%) MS PowerPoint
4 1 (0.68%) MS Project
Business Applications
1 1 (0.68%) Remedy ITSM
Cloud Services
1 1 (0.68%) Google Apps
1 1 (0.68%) Mimecast
1 1 (0.68%) SaaS
Communications & Networking
1 11 (7.43%) LAN
1 11 (7.43%) WAN
2 10 (6.76%) TCP/IP
3 8 (5.41%) Firewall
3 8 (5.41%) NetScreen
4 7 (4.73%) VPN
4 7 (4.73%) Wi-Fi
5 6 (4.05%) DNS
6 4 (2.70%) IP Telephony
6 4 (2.70%) SAN
7 3 (2.03%) VoIP
7 3 (2.03%) VLAN
8 2 (1.35%) Network Security
9 1 (0.68%) WebEx
9 1 (0.68%) Intranet
9 1 (0.68%) Internet
9 1 (0.68%) WLAN
9 1 (0.68%) DHCP
9 1 (0.68%) PBX
9 1 (0.68%) ADSL
Database & Business Intelligence
1 9 (6.08%) SQL Server
2 3 (2.03%) SQL Server 2012
3 1 (0.68%) SQL Server Reporting Services
General
1 43 (29.05%) Law
2 32 (21.62%) Finance
3 29 (19.59%) Legal
4 28 (18.92%) Banking
5 11 (7.43%) International Banking
6 9 (6.08%) Telecoms
7 8 (5.41%) Japanese Language
8 5 (3.38%) Marketing
9 4 (2.70%) Advertising
10 2 (1.35%) Back Office
11 1 (0.68%) Games
11 1 (0.68%) Front Office
Libraries, Frameworks & Software Standards
1 1 (0.68%) HTML
1 1 (0.68%) .NET
1 1 (0.68%) FIX Protocol
Miscellaneous
1 31 (20.95%) Blackberry
2 11 (7.43%) Analytical Skills
3 6 (4.05%) iPhone
3 6 (4.05%) Video Conferencing
4 4 (2.70%) New Media
4 4 (2.70%) BYOD
5 2 (1.35%) Management Information System
5 2 (1.35%) Reference Data
6 1 (0.68%) Digital Media
6 1 (0.68%) Enterprise Software
6 1 (0.68%) User Experience
6 1 (0.68%) Data Extraction
6 1 (0.68%) iPad
6 1 (0.68%) Hedge funds
6 1 (0.68%) iSeries
6 1 (0.68%) NHS
6 1 (0.68%) Client/Server
6 1 (0.68%) Handset
6 1 (0.68%) IVR
6 1 (0.68%) Fixed Income
Operating Systems
1 108 (72.97%) Windows
2 65 (43.92%) Windows 7
3 38 (25.68%) Windows XP
4 25 (16.89%) Windows 8
5 12 (8.11%) Windows Server 2008
6 9 (6.08%) Mac OS X
7 8 (5.41%) Windows Server 2003
8 6 (4.05%) Windows Server 2012
9 3 (2.03%) Windows Vista
10 2 (1.35%) Android
11 1 (0.68%) Windows Phone
11 1 (0.68%) Apple iOS
Processes & Methodologies
1 37 (25.00%) ITIL
2 19 (12.84%) Service Management
3 11 (7.43%) Line Management
3 11 (7.43%) Configuration Management
3 11 (7.43%) Service Delivery
4 10 (6.76%) Time Management
5 8 (5.41%) Migration
5 8 (5.41%) Business Continuity
5 8 (5.41%) Project Management
6 5 (3.38%) CRM
6 5 (3.38%) Incident Management
7 4 (2.70%) Online Marketing
8 2 (1.35%) Asset Management
8 2 (1.35%) Document Management
8 2 (1.35%) Risk Management
8 2 (1.35%) DNA
8 2 (1.35%) Stakeholder Engagement
8 2 (1.35%) Portfolio Management
8 2 (1.35%) Release Management
8 2 (1.35%) Root Cause Analysis
Programming Languages
1 1 (0.68%) C
Qualifications
1 23 (15.54%) Degree
2 6 (4.05%) MOS
2 6 (4.05%) HNC
2 6 (4.05%) HND
2 6 (4.05%) Microsoft Certification
3 4 (2.70%) MCP
4 3 (2.03%) MCSE
4 3 (2.03%) MCITP
5 2 (1.35%) A+ Certification
5 2 (1.35%) ITIL Certification
6 1 (0.68%) Security Cleared
Quality Assurance & Compliance
1 20 (13.51%) SLA
2 11 (7.43%) ISO 9001
System Software
1 73 (49.32%) Active Directory
2 11 (7.43%) XenApp
3 2 (1.35%) VMware Infrastructure
Systems Management
1 2 (1.35%) McAfee ePO
1 2 (1.35%) SCCM
2 1 (0.68%) Tivoli
2 1 (0.68%) MAILsweeper
Vendors
1 57 (38.51%) Microsoft
2 33 (22.30%) Citrix
3 13 (8.78%) Lotus
4 12 (8.11%) Cisco
5 9 (6.08%) Adobe
5 9 (6.08%) Bloomberg
6 8 (5.41%) VMware
6 8 (5.41%) Juniper
7 7 (4.73%) Reuters
7 7 (4.73%) Apple
7 7 (4.73%) Altiris
8 6 (4.05%) HP
9 4 (2.70%) Mitel
9 4 (2.70%) LANDesk
10 2 (1.35%) McAfee
10 2 (1.35%) CQG
10 2 (1.35%) Avaya
11 1 (0.68%) Infor
11 1 (0.68%) BMC
11 1 (0.68%) CA
City, London
Harrington Starr
Salary: £25000 - £32000 per annum
Posted: 6 days ago
London
Bluetownonline Ltd
Salary: £23k per year
Posted: 12 days ago