The statistics below represent IT jobs advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 551 540 521
Rank change year-on-year
-11 -19
Permanent jobs requiring a Help Desk Analyst 61 113 144
As % of all permanent IT jobs located in London 0.17% 0.26% 0.32%
As % of the Job Titles category 0.18% 0.27% 0.33%
Number of salaries quoted 59 110 128
Median salary £25,000 £24,500 £26,000
Median salary % change year-on-year
+2.04% -5.76%
90% offered a salary of more than £22,500 £21,000 £22,500
10% offered a salary of more than £35,500 £32,000 £35,500
UK excluding London median salary £21,000 £21,000 £21,000
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
33833 41773 43214
As % of all permanent IT jobs located in London 95.90% 96.19% 96.21%
Number of salaries quoted 28787 35551 36717
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Salary Trend in London

Help Desk Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the London region over the 3 months to 8 December 2016.

Help Desk Analyst Salary Histogram in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 9 £27,000 +3.84% 2
Croydon -4 1 £29,164 +21.51% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 8 December 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 143 (84.62%) Windows
2 112 (66.27%) Windows 7
3 106 (62.72%) Active Directory
4 104 (61.54%) Microsoft
5 87 (51.48%) MS Office
6 53 (31.36%) Blackberry
7 50 (29.59%) MS Excel
8 40 (23.67%) ITIL
9 38 (22.49%) iPhone
10 37 (21.89%) Microsoft Certification
11 36 (21.30%) iManage
12 34 (20.12%) Citrix
13 32 (18.93%) Windows XP
14 31 (18.34%) Law
15 22 (13.02%) Legal
16 20 (11.83%) VMware
16 20 (11.83%) MS Exchange
17 19 (11.24%) Apple
17 19 (11.24%) Skype for Business
18 18 (10.65%) MOS
19 17 (10.06%) Mac OS X
20 16 (9.47%) LAN
20 16 (9.47%) WAN
21 15 (8.88%) TCP/IP
22 14 (8.28%) ITSM
22 14 (8.28%) Banking
22 14 (8.28%) Office 365
23 13 (7.69%) DNS
23 13 (7.69%) Cisco
24 12 (7.10%) Windows 8

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (11.83%) MS Exchange
2 19 (11.24%) Skype for Business
3 5 (2.96%) SharePoint
4 4 (2.37%) Blackberry Enterprise Server
5 2 (1.18%) Exchange Server 2003
5 2 (1.18%) Exchange Server 2007
Applications
1 87 (51.48%) MS Office
2 50 (29.59%) MS Excel
3 9 (5.33%) MS PowerPoint
4 1 (0.59%) Photoshop
Business Applications
1 10 (5.92%) Eikon
2 1 (0.59%) SAP BPC
Cloud Services
1 14 (8.28%) Office 365
2 1 (0.59%) Adobe Creative Cloud
2 1 (0.59%) G Suite
2 1 (0.59%) Mimecast
Communications & Networking
1 16 (9.47%) LAN
1 16 (9.47%) WAN
2 15 (8.88%) TCP/IP
3 13 (7.69%) DNS
4 9 (5.33%) DHCP
5 8 (4.73%) Firewall
6 7 (4.14%) VPN
7 4 (2.37%) Cisco IOS
7 4 (2.37%) VoIP
8 3 (1.78%) ADSL
8 3 (1.78%) WLAN
9 2 (1.18%) Intranet
9 2 (1.18%) VLAN
10 1 (0.59%) 4G
10 1 (0.59%) Extranet
10 1 (0.59%) HTTPS
10 1 (0.59%) PBX
10 1 (0.59%) SAN
10 1 (0.59%) Skype
10 1 (0.59%) Wi-Fi
Database & Business Intelligence
1 1 (0.59%) SAP BW
1 1 (0.59%) SQL Server
General
1 31 (18.34%) Law
2 22 (13.02%) Legal
3 14 (8.28%) Banking
4 8 (4.73%) Finance
5 5 (2.96%) German Language
6 4 (2.37%) Telecoms
7 3 (1.78%) Advertising
7 3 (1.78%) Publishing
8 2 (1.18%) French Language
8 2 (1.18%) Marketing
9 1 (0.59%) Billing
9 1 (0.59%) International Banking
9 1 (0.59%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.59%) COM
1 1 (0.59%) HTML
Miscellaneous
1 53 (31.36%) Blackberry
2 38 (22.49%) iPhone
3 12 (7.10%) iPad
4 7 (4.14%) Analytical Skills
5 5 (2.96%) Video Conferencing
6 4 (2.37%) Smartphone
7 2 (1.18%) User Experience
8 1 (0.59%) BYOD
8 1 (0.59%) Computer Science
8 1 (0.59%) Handset
8 1 (0.59%) IVR
8 1 (0.59%) Management Information System
8 1 (0.59%) PDA
8 1 (0.59%) Statistics
Operating Systems
1 143 (84.62%) Windows
2 112 (66.27%) Windows 7
3 32 (18.93%) Windows XP
4 17 (10.06%) Mac OS X
5 12 (7.10%) Windows 8
6 11 (6.51%) Android
7 10 (5.92%) Windows 10
8 8 (4.73%) Windows Server
8 8 (4.73%) Windows Server 2012
9 7 (4.14%) Windows Phone
9 7 (4.14%) Windows Server 2008
10 6 (3.55%) Apple iOS
11 3 (1.78%) Linux
11 3 (1.78%) Windows Server 2003
12 1 (0.59%) Unix
Processes & Methodologies
1 40 (23.67%) ITIL
2 14 (8.28%) ITSM
3 10 (5.92%) Service Management
4 4 (2.37%) Document Management
4 4 (2.37%) Incident Management
4 4 (2.37%) Service Delivery
5 3 (1.78%) CRM
5 3 (1.78%) Functional Testing
5 3 (1.78%) Identity Management
5 3 (1.78%) PRINCE2
5 3 (1.78%) Software Deployment
6 2 (1.18%) Stakeholder Management
7 1 (0.59%) Asset Management
7 1 (0.59%) Change Management
7 1 (0.59%) E-Commerce
7 1 (0.59%) Kalman Filter
7 1 (0.59%) Line Management
7 1 (0.59%) Mobile Device Management
7 1 (0.59%) Performance Monitoring
7 1 (0.59%) Workflow
Programming Languages
1 8 (4.73%) C
2 3 (1.78%) PowerShell
3 2 (1.18%) SQL
Qualifications
1 37 (21.89%) Microsoft Certification
2 18 (10.65%) MOS
3 8 (4.73%) ITIL Certification
3 8 (4.73%) MCSA
4 6 (3.55%) Degree
5 5 (2.96%) MCP
5 5 (2.96%) MCSE
6 4 (2.37%) MCITP
7 3 (1.78%) CCNA
7 3 (1.78%) Cisco Certification
7 3 (1.78%) MCTS
8 2 (1.18%) A+ Certification
9 1 (0.59%) CCNP
9 1 (0.59%) Network+ Certification
9 1 (0.59%) PhD
9 1 (0.59%) Security Cleared
9 1 (0.59%) Server+ Certification
9 1 (0.59%) VCP5
9 1 (0.59%) VCP6
9 1 (0.59%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (3.55%) SLA
2 3 (1.78%) QA
System Software
1 106 (62.72%) Active Directory
2 10 (5.92%) VMware Infrastructure
3 8 (4.73%) XenApp
4 4 (2.37%) XenDesktop
5 3 (1.78%) Virtual Servers
6 2 (1.18%) Terminal Services
7 1 (0.59%) Virtual Desktop
Systems Management
1 6 (3.55%) SCCM
2 3 (1.78%) Backup Exec
2 3 (1.78%) CA Spectrum
2 3 (1.78%) McAfee ePO
2 3 (1.78%) Nagios
2 3 (1.78%) NetBackup
2 3 (1.78%) Norton AntiVirus
2 3 (1.78%) SCOM
2 3 (1.78%) WSUS
2 3 (1.78%) XenMobile
Vendors
1 104 (61.54%) Microsoft
2 36 (21.30%) iManage
3 34 (20.12%) Citrix
4 20 (11.83%) VMware
5 19 (11.24%) Apple
6 13 (7.69%) Cisco
7 10 (5.92%) Bloomberg
7 10 (5.92%) FactSet
8 6 (3.55%) Dell
8 6 (3.55%) Intel Security
9 4 (2.37%) CheckPoint
9 4 (2.37%) Polycom
9 4 (2.37%) Remedy
9 4 (2.37%) ServiceNow
10 3 (1.78%) BT
10 3 (1.78%) CA
10 3 (1.78%) Samsung
10 3 (1.78%) Sun
10 3 (1.78%) Symantec
11 2 (1.18%) Avaya
City, London
Hays Finance Technology
Salary: £20000.00 - £25000.00 per annum
Posted: Yesterday
London
Nigel Frank International
Salary: £20000 - £28000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £22k - 26k per year
Posted: 3 days ago
London
Information Technology Services
Salary: £22k - 26k per year
Posted: 3 days ago
London
Harrington Starr
Salary: £25000 - £30000 per annum + bonus, benefits + training
Posted: 4 days ago
Central London / West End
Latcom Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 6 days ago
London
ReThink Recruitment
Salary: £30000.00 per annum + Benefits
Posted: 6 days ago
City, London
JM
Salary: £30000 - £30001 per annum
Posted: 6 days ago
East Croydon
Networx
Salary: £28,028 - £30,300 + Benefits
Posted: 20 days ago
South East London
MatchesFashion.com
Salary: plus excellent company benefits
Posted: 21 days ago