The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 378 336 359
Rank change year-on-year
-42 +23
Contract jobs requiring a Help Desk Analyst 20 55 19
As % of all contract IT jobs located in London 0.094% 0.25% 0.094%
As % of the Job Titles category 0.10% 0.27% 0.10%
Number of daily rates quoted 11 13 7
Average daily rate
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£150 £125 £180
Average daily rate % change year-on-year
+20.00% -30.55%
90% offered a daily rate of more than £113 £95 £90
10% offered a daily rate of more than £165 £184 £211
UK excluding London average daily rate £125 £103 £100
% change year-on-year
+21.95% +2.50%
Number of hourly rates quoted 5 26 8
Average hourly rate £12.50 £14.75 £13.25
Average hourly rate % change year-on-year
-15.25% +11.32%
90% offered a hourly rate of more than £11.60 £12.00 £10.15
10% offered a hourly rate of more than £17.10 £21.00 £19.35
UK excluding London average hourly rate £13.06 £13.05 £11.50
% change year-on-year
+0.03% +13.47%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19641 20305 18742
As % of all contract IT jobs located in London 92.49% 92.89% 93.16%
Number of daily rates quoted 13747 13733 12765
Average daily rate £450 £425 £425
Average daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 328 389 436
Average hourly rate £18.50 £18.70 £19.27
Average hourly rate % change year-on-year
-1.06% -2.97%
90% offered a hourly rate of more than £12.50 £13.00 £12.00
10% offered a hourly rate of more than £51.35 £44.50 £42.50
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Help Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Daily Rate Trend in London

Help Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Hourly Rate Trend in London

Help Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +8 11 £158 -12.50% 1
Chessington - 1 £150 -
Croydon - - - - 1
Mayfair - - - -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 4 March 2015, IT contractor jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 63 (80.77%) Windows
2 46 (58.97%) MS Office
3 43 (55.13%) Microsoft
4 34 (43.59%) Windows 7
5 30 (38.46%) Active Directory
6 27 (34.62%) Citrix
7 18 (23.08%) Blackberry
7 18 (23.08%) Windows XP
8 17 (21.79%) Internet
9 15 (19.23%) Law
10 14 (17.95%) ITIL
11 13 (16.67%) DHCP
11 13 (16.67%) DNS
11 13 (16.67%) Wireless
12 12 (15.38%) Finance
12 12 (15.38%) Reuters
12 12 (15.38%) Bloomberg
12 12 (15.38%) MS Excel
12 12 (15.38%) MCP
12 12 (15.38%) MS Exchange
12 12 (15.38%) Microsoft Certification
12 12 (15.38%) Windows Vista
13 11 (14.10%) Fat Client
13 11 (14.10%) Thin Client
13 11 (14.10%) Legal
14 10 (12.82%) Smartcard
14 10 (12.82%) CQG
14 10 (12.82%) A+ Certification
14 10 (12.82%) SharePoint
14 10 (12.82%) FTP

Help Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 4 March 2015, IT contractor jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (15.38%) MS Exchange
2 10 (12.82%) SharePoint
3 8 (10.26%) WorkSite
4 6 (7.69%) Exchange Server 2010
5 4 (5.13%) Blackberry Enterprise Server
Applications
1 46 (58.97%) MS Office
2 12 (15.38%) MS Excel
3 1 (1.28%) MS PowerPoint
Cloud Services
1 3 (3.85%) Google Apps
Communications & Networking
1 17 (21.79%) Internet
2 13 (16.67%) DHCP
2 13 (16.67%) DNS
2 13 (16.67%) Wireless
3 10 (12.82%) FTP
4 9 (11.54%) LAN
5 6 (7.69%) TCP/IP
5 6 (7.69%) VPN
6 2 (2.56%) WAN
7 1 (1.28%) IP Telephony
7 1 (1.28%) Network Security
Database & Business Intelligence
1 2 (2.56%) SQL Server
General
1 15 (19.23%) Law
2 12 (15.38%) Finance
3 11 (14.10%) Legal
4 3 (3.85%) Banking
4 3 (3.85%) French Language
4 3 (3.85%) German Language
4 3 (3.85%) Spanish Language
5 2 (2.56%) Retail
6 1 (1.28%) Telecoms
6 1 (1.28%) Marketing
6 1 (1.28%) Investment Banking
6 1 (1.28%) Japanese Language
Miscellaneous
1 18 (23.08%) Blackberry
2 11 (14.10%) Fat Client
2 11 (14.10%) Thin Client
3 10 (12.82%) Smartcard
3 10 (12.82%) Smartphone
4 5 (6.41%) iPhone
5 2 (2.56%) Mobile App
5 2 (2.56%) iPad
5 2 (2.56%) Computer Science
6 1 (1.28%) Client/Server
6 1 (1.28%) NHS
6 1 (1.28%) Data Protection Act
6 1 (1.28%) Analytical Skills
Operating Systems
1 63 (80.77%) Windows
2 34 (43.59%) Windows 7
3 18 (23.08%) Windows XP
4 12 (15.38%) Windows Vista
5 9 (11.54%) Android
6 8 (10.26%) Apple iOS
7 6 (7.69%) Windows Server 2008
8 5 (6.41%) Mac OS
8 5 (6.41%) Windows 8
9 4 (5.13%) Windows Server 2003
10 2 (2.56%) Windows Server 2012
11 1 (1.28%) Linux
11 1 (1.28%) Windows Mobile
Processes & Methodologies
1 14 (17.95%) ITIL
2 7 (8.97%) Service Management
3 4 (5.13%) Service Delivery
4 3 (3.85%) Incident Management
4 3 (3.85%) Problem Management
5 2 (2.56%) Document Management
6 1 (1.28%) Asset Management
6 1 (1.28%) Data Protection
6 1 (1.28%) Mentoring
Programming Languages
1 2 (2.56%) PowerShell
Qualifications
1 12 (15.38%) MCP
1 12 (15.38%) Microsoft Certification
2 10 (12.82%) A+ Certification
2 10 (12.82%) MCDST
2 10 (12.82%) MCITP
3 8 (10.26%) MOS
3 8 (10.26%) SC Cleared
3 8 (10.26%) Security Cleared
4 7 (8.97%) Degree
4 7 (8.97%) CTC Cleared
5 2 (2.56%) Cisco Certification
5 2 (2.56%) ITIL Certification
6 1 (1.28%) CCNA
Quality Assurance & Compliance
1 6 (7.69%) SLA
System Software
1 30 (38.46%) Active Directory
2 4 (5.13%) VMware Infrastructure
3 2 (2.56%) vSphere
Systems Management
1 3 (3.85%) SCSM
2 2 (2.56%) Norton AntiVirus
3 1 (1.28%) SCCM
Vendors
1 43 (55.13%) Microsoft
2 27 (34.62%) Citrix
3 12 (15.38%) Reuters
3 12 (15.38%) Bloomberg
4 10 (12.82%) CQG
5 7 (8.97%) Apple
6 6 (7.69%) VMware
7 4 (5.13%) Altiris
8 3 (3.85%) Intel
8 3 (3.85%) Google
9 2 (2.56%) Interwoven
9 2 (2.56%) Avaya
9 2 (2.56%) Symantec
9 2 (2.56%) Open Text
10 1 (1.28%) Cisco
10 1 (1.28%) Nokia
10 1 (1.28%) Nortel
10 1 (1.28%) HP
10 1 (1.28%) Adobe
10 1 (1.28%) LANDesk
Hayes, Middlesex
@ITS
Rate: £200 per day
Posted: 4 hours ago
London
King & Wood Mallesons
Rate: Competitive
Posted: 8 days ago