The statistics below represent IT contracts advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 383 368 372
Rank change year-on-year
-15 +4
Contract jobs requiring a Help Desk Analyst 44 56 66
As % of all contract IT jobs located in London 0.20% 0.25% 0.28%
As % of the Job Titles category 0.22% 0.26% 0.29%
Number of daily rates quoted 34 15 47
Median daily rate £175 £135 £165
Median daily rate % change year-on-year
+29.62% -18.18%
90% offered a daily rate of more than £100 £101 £116
10% offered a daily rate of more than £195 £191 £225
UK excluding London median daily rate £135 £120 £126
% change year-on-year
+12.50% -4.95%
Number of hourly rates quoted 7 30 14
Median hourly rate £15.00 £12.22 £14.04
Median hourly rate % change year-on-year
+22.74% -12.96%
90% offered a hourly rate of more than £11.10 £9.00 £11.98
10% offered a hourly rate of more than £20.50 £17.18 £17.70
UK excluding London median hourly rate £14.00 £15.00 £13.06
% change year-on-year
-6.66% +14.89%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20369 21455 22394
As % of all contract IT jobs located in London 94.70% 95.10% 94.91%
Number of daily rates quoted 14568 15175 16149
Median daily rate £475 £450 £430
Median daily rate % change year-on-year
+5.55% +4.65%
90% offered a daily rate of more than £300 £288 £250
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 292 346 436
Median hourly rate £17.00 £17.50 £17.25
Median hourly rate % change year-on-year
-2.85% +1.44%
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £37.00
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Daily Rate Trend in London

Help Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the London region over the 3 months to 8 December 2016.

Help Desk Analyst Daily Rate Histogram in London

Help Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Hourly Rate Trend in London

Help Desk Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the London region over the 3 months to 8 December 2016.

Help Desk Analyst Hourly Rate Histogram in London

Help Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -6 8 £175 +22.80% 2
Croydon - 3 £114 - 1
Bromley -5 1 - -
Kingston Upon Thames - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 8 December 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Analyst in the job title.

1 55 (67.90%) Windows
2 45 (55.56%) MS Office
3 42 (51.85%) Active Directory
4 32 (39.51%) Microsoft
5 27 (33.33%) MS Excel
6 26 (32.10%) Windows 7
7 19 (23.46%) Law
8 17 (20.99%) ITIL
9 15 (18.52%) Windows 10
10 14 (17.28%) Citrix
11 13 (16.05%) Windows 8
12 12 (14.81%) Blackberry
12 12 (14.81%) Legal
13 9 (11.11%) Windows XP
13 9 (11.11%) MOS
14 8 (9.88%) Remedy
15 5 (6.17%) iPhone
15 5 (6.17%) Advertising
16 4 (4.94%) Finance
16 4 (4.94%) Unix
16 4 (4.94%) Office 365
16 4 (4.94%) MS PowerPoint
17 3 (3.70%) Dynamics CRM
17 3 (3.70%) Smartphone
17 3 (3.70%) Degree
17 3 (3.70%) Customer Engagement
17 3 (3.70%) ServiceNow
17 3 (3.70%) Windows Server 2008
17 3 (3.70%) Wealth Management
17 3 (3.70%) CRM

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.70%) MS Exchange
2 1 (1.23%) Exchange Server 2007
2 1 (1.23%) Exchange Server 2010
2 1 (1.23%) Exchange Server 2013
2 1 (1.23%) SharePoint
Applications
1 45 (55.56%) MS Office
2 27 (33.33%) MS Excel
3 4 (4.94%) MS PowerPoint
4 1 (1.23%) Adobe Illustrator
4 1 (1.23%) Photoshop
Business Applications
1 3 (3.70%) Dynamics CRM
2 1 (1.23%) Dynamics NAV
2 1 (1.23%) SAP CO
2 1 (1.23%) SAP FI
2 1 (1.23%) SAP FI/CO
Cloud Services
1 4 (4.94%) Office 365
2 1 (1.23%) Adobe Creative Cloud
2 1 (1.23%) Google Drive
Communications & Networking
1 1 (1.23%) DHCP
1 1 (1.23%) DNS
1 1 (1.23%) DSL
1 1 (1.23%) HTTPS
1 1 (1.23%) Intranet
1 1 (1.23%) LAN
1 1 (1.23%) Remote Desktop
1 1 (1.23%) TCP/IP
1 1 (1.23%) VPN
Development Applications
1 1 (1.23%) JIRA
General
1 19 (23.46%) Law
2 12 (14.81%) Legal
3 5 (6.17%) Advertising
4 4 (4.94%) Finance
5 2 (2.47%) Retail
6 1 (1.23%) French Language
6 1 (1.23%) German Language
6 1 (1.23%) Italian Language
6 1 (1.23%) Marketing
6 1 (1.23%) Spanish Language
6 1 (1.23%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.23%) Series 60
Miscellaneous
1 12 (14.81%) Blackberry
2 5 (6.17%) iPhone
3 3 (3.70%) EPoS
3 3 (3.70%) Smartphone
4 2 (2.47%) iPad
5 1 (1.23%) Computer Science
5 1 (1.23%) Fat Client
5 1 (1.23%) Mainframe
5 1 (1.23%) Thin Client
5 1 (1.23%) Video Conferencing
Operating Systems
1 55 (67.90%) Windows
2 26 (32.10%) Windows 7
3 15 (18.52%) Windows 10
4 13 (16.05%) Windows 8
5 9 (11.11%) Windows XP
6 4 (4.94%) Unix
7 3 (3.70%) Mac OS X
7 3 (3.70%) Windows Server
7 3 (3.70%) Windows Server 2008
8 1 (1.23%) Android
8 1 (1.23%) Apple iOS
8 1 (1.23%) Linux
8 1 (1.23%) Windows 2000
8 1 (1.23%) Windows Server 2003
8 1 (1.23%) Windows Server 2012
Processes & Methodologies
1 17 (20.99%) ITIL
2 3 (3.70%) CRM
2 3 (3.70%) Customer Engagement
2 3 (3.70%) Wealth Management
3 2 (2.47%) Problem Management
3 2 (2.47%) Service Management
4 1 (1.23%) Incident Management
4 1 (1.23%) ITIL V3
4 1 (1.23%) Migration
4 1 (1.23%) Software Licensing
4 1 (1.23%) Stakeholder Management
4 1 (1.23%) Ticket Management
Qualifications
1 9 (11.11%) MOS
2 3 (3.70%) Degree
2 3 (3.70%) ITIL Certification
3 1 (1.23%) A+ Certification
3 1 (1.23%) MCTS
3 1 (1.23%) Microsoft Certification
3 1 (1.23%) Security Cleared
Quality Assurance & Compliance
1 2 (2.47%) SLA
System Software
1 42 (51.85%) Active Directory
2 1 (1.23%) XenApp
Vendors
1 32 (39.51%) Microsoft
2 14 (17.28%) Citrix
3 8 (9.88%) Remedy
4 3 (3.70%) ServiceNow
5 2 (2.47%) Apple
5 2 (2.47%) Avaya
5 2 (2.47%) Cisco
5 2 (2.47%) Mitel
6 1 (1.23%) Adobe
6 1 (1.23%) Compaq
6 1 (1.23%) Dell
6 1 (1.23%) Google
6 1 (1.23%) HP
6 1 (1.23%) IBM
6 1 (1.23%) Intel
6 1 (1.23%) Progress
6 1 (1.23%) SAP
6 1 (1.23%) Sophos
6 1 (1.23%) Veritas
6 1 (1.23%) VMware