The statistics below represent IT contracts advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 400 408 373
Rank change year-on-year
+8 -35
Contract jobs requiring a Help Desk Analyst 37 29 70
As % of all contract IT jobs located in London 0.16% 0.12% 0.29%
As % of the Job Titles category 0.17% 0.13% 0.30%
Number of daily rates quoted 21 14 42
Median daily rate £133 £155 £164
Median daily rate % change year-on-year
-14.51% -5.34%
90% offered a daily rate of more than £110 £109 £109
10% offered a daily rate of more than £163 £252 £235
UK excluding London median daily rate £125 £125 £115
% change year-on-year
- +8.69%
Number of hourly rates quoted 12 9 20
Median hourly rate £12.50 £12.50 £14.04
Median hourly rate % change year-on-year
- -10.96%
90% offered a hourly rate of more than £11.10 £9.00 £12.77
10% offered a hourly rate of more than £17.30 £17.16 £16.50
UK excluding London median hourly rate £14.38 £13.23 £13.00
% change year-on-year
+8.69% +1.73%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21439 22237 23250
As % of all contract IT jobs located in London 94.77% 95.05% 94.86%
Number of daily rates quoted 15235 15710 16069
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £269
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 268 348 446
Median hourly rate £17.10 £17.50 £17.50
Median hourly rate % change year-on-year
-2.28% -
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £46.50 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Daily Rate Trend in London

Help Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the London region over the 3 months to 24 September 2016.

Help Desk Analyst Daily Rate Histogram in London

Help Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Hourly Rate Trend in London

Help Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 11 £159 -21.11% 2
Bromley -1 4 - -
Croydon - 3 £110 -
Clapham - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 September 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Analyst in the job title.

1 36 (61.02%) Windows
2 27 (45.76%) MS Office
3 26 (44.07%) Microsoft
4 24 (40.68%) Active Directory
4 24 (40.68%) Windows 7
5 20 (33.90%) ITIL
6 13 (22.03%) MS Excel
6 13 (22.03%) Citrix
7 12 (20.34%) Windows 8
8 11 (18.64%) Windows XP
9 7 (11.86%) MS Exchange
10 6 (10.17%) SLA
10 6 (10.17%) Finance
10 6 (10.17%) Remedy
11 5 (8.47%) TCP/IP
11 5 (8.47%) MOS
11 5 (8.47%) Office 365
12 4 (6.78%) iPad
12 4 (6.78%) Windows Server 2008
12 4 (6.78%) Degree
12 4 (6.78%) Unix
12 4 (6.78%) Windows Server
13 3 (5.08%) Windows 10
13 3 (5.08%) CRM
13 3 (5.08%) ITIL Certification
13 3 (5.08%) Avaya
13 3 (5.08%) Wealth Management
13 3 (5.08%) Mitel
13 3 (5.08%) Dynamics CRM
13 3 (5.08%) Smartphone

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.86%) MS Exchange
2 3 (5.08%) Exchange Server 2013
3 2 (3.39%) Exchange Server 2010
4 1 (1.69%) Exchange Server 2007
4 1 (1.69%) IBM Domino
4 1 (1.69%) IBM Notes
Applications
1 27 (45.76%) MS Office
2 13 (22.03%) MS Excel
Business Applications
1 3 (5.08%) Dynamics CRM
2 1 (1.69%) Dynamics GP
2 1 (1.69%) SAP CO
2 1 (1.69%) SAP FI
2 1 (1.69%) SAP FI/CO
Cloud Services
1 5 (8.47%) Office 365
Communications & Networking
1 5 (8.47%) TCP/IP
2 2 (3.39%) DNS
2 2 (3.39%) Internet
2 2 (3.39%) VPN
3 1 (1.69%) DHCP
3 1 (1.69%) DSL
3 1 (1.69%) Firewall
3 1 (1.69%) HTTPS
3 1 (1.69%) Intranet
3 1 (1.69%) LAN
General
1 6 (10.17%) Finance
2 2 (3.39%) Advertising
2 2 (3.39%) Law
3 1 (1.69%) Dutch Language
3 1 (1.69%) French Language
3 1 (1.69%) German Language
3 1 (1.69%) Italian Language
3 1 (1.69%) Legal
3 1 (1.69%) Local Government
3 1 (1.69%) Spanish Language
3 1 (1.69%) Telecoms
Miscellaneous
1 4 (6.78%) iPad
2 3 (5.08%) Smartphone
3 2 (3.39%) Blackberry
3 2 (3.39%) iPhone
4 1 (1.69%) BYOD
4 1 (1.69%) CMDB
4 1 (1.69%) Computer Science
4 1 (1.69%) Data Protection Act
4 1 (1.69%) Fat Client
4 1 (1.69%) Mainframe
4 1 (1.69%) Replication
4 1 (1.69%) Thin Client
Operating Systems
1 36 (61.02%) Windows
2 24 (40.68%) Windows 7
3 12 (20.34%) Windows 8
4 11 (18.64%) Windows XP
5 4 (6.78%) Unix
5 4 (6.78%) Windows Server
5 4 (6.78%) Windows Server 2008
6 3 (5.08%) Windows 10
7 2 (3.39%) Windows Server 2003
8 1 (1.69%) Apple iOS
8 1 (1.69%) Mac OS X
8 1 (1.69%) Windows Server 2012
Processes & Methodologies
1 20 (33.90%) ITIL
2 3 (5.08%) CRM
2 3 (5.08%) Customer Engagement
2 3 (5.08%) Wealth Management
3 2 (3.39%) Incident Management
3 2 (3.39%) Service Delivery
4 1 (1.69%) Application Virtualisation
4 1 (1.69%) Change Management
4 1 (1.69%) Data Protection
4 1 (1.69%) Email Filtering
4 1 (1.69%) ITIL V3
4 1 (1.69%) Kalman Filter
4 1 (1.69%) Mobile Device Management
4 1 (1.69%) Multi-Factor Authentication
4 1 (1.69%) Problem Management
4 1 (1.69%) Service Desk Management
4 1 (1.69%) Service Management
4 1 (1.69%) Systems Analysis
4 1 (1.69%) Ticket Management
4 1 (1.69%) Two-Factor Authentication
Qualifications
1 5 (8.47%) MOS
2 4 (6.78%) Degree
3 3 (5.08%) ITIL Certification
4 2 (3.39%) Microsoft Certification
5 1 (1.69%) A+ Certification
5 1 (1.69%) MCTS
5 1 (1.69%) Security Cleared
Quality Assurance & Compliance
1 6 (10.17%) SLA
System Software
1 24 (40.68%) Active Directory
2 1 (1.69%) Microsoft App-V
2 1 (1.69%) Terminal Services
2 1 (1.69%) Virtual Desktop
2 1 (1.69%) XenApp
Systems Management
1 1 (1.69%) Malwarebytes
1 1 (1.69%) McAfee ePO
1 1 (1.69%) WSUS
Vendors
1 26 (44.07%) Microsoft
2 13 (22.03%) Citrix
3 6 (10.17%) Remedy
4 3 (5.08%) Avaya
4 3 (5.08%) Mitel
5 2 (3.39%) HP
5 2 (3.39%) Intel Security
6 1 (1.69%) Apple
6 1 (1.69%) Dell
6 1 (1.69%) Forcepoint
6 1 (1.69%) IBM
6 1 (1.69%) LANDesk
6 1 (1.69%) Lotus
6 1 (1.69%) Progress
6 1 (1.69%) SAP
6 1 (1.69%) Symantec