The statistics below represent IT contracts advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 409 406 367
Rank change year-on-year
-3 -39
Contract jobs requiring a Help Desk Analyst 23 27 55
As % of all contract IT jobs located in London 0.10% 0.11% 0.24%
As % of the Job Titles category 0.11% 0.12% 0.25%
Number of daily rates quoted 12 15 29
Median daily rate £119 £165 £163
Median daily rate % change year-on-year
-27.87% +1.53%
90% offered a daily rate of more than £95 £106 £120
10% offered a daily rate of more than £196 £254 £227
UK excluding London median daily rate £150 £135 £115
% change year-on-year
+11.11% +17.39%
Number of hourly rates quoted 7 7 18
Median hourly rate £12.00 £17.00 £14.04
Median hourly rate % change year-on-year
-29.41% +21.08%
90% offered a hourly rate of more than £11.00 £11.70 £12.35
10% offered a hourly rate of more than £15.00 £17.32 £16.30
UK excluding London median hourly rate £16.50 £14.00 £15.00
% change year-on-year
+17.85% -6.66%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21060 22365 21816
As % of all contract IT jobs located in London 95.04% 94.77% 95.15%
Number of daily rates quoted 15089 15697 14981
Median daily rate £455 £445 £425
Median daily rate % change year-on-year
+2.24% +4.70%
90% offered a daily rate of more than £300 £275 £265
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 222 374 411
Median hourly rate £17.50 £18.00 £17.50
Median hourly rate % change year-on-year
-2.77% +2.85%
90% offered a hourly rate of more than £11.00 £11.78 £11.00
10% offered a hourly rate of more than £50.00 £52.17 £40.20
UK excluding London median hourly rate £16.50 £16.16 £16.08
% change year-on-year
+2.10% +0.49%

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Daily Rate Trend in London

Help Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the London region over the 3 months to 24 July 2016.

Help Desk Analyst Daily Rate Histogram in London

Help Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Hourly Rate Trend in London

Help Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 4 £150 -21.05% 1
Croydon - 3 £105 -
Bromley -5 1 - -
Dagenham - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 July 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Analyst in the job title.

1 32 (66.67%) Windows
2 26 (54.17%) Windows 7
2 26 (54.17%) Active Directory
3 25 (52.08%) Microsoft
4 22 (45.83%) MS Office
5 15 (31.25%) ITIL
5 15 (31.25%) Citrix
6 13 (27.08%) MS Excel
7 9 (18.75%) Windows XP
7 9 (18.75%) MS Exchange
7 9 (18.75%) Windows 8
8 8 (16.67%) SLA
9 7 (14.58%) Finance
10 6 (12.50%) Office 365
11 5 (10.42%) Blackberry
11 5 (10.42%) TCP/IP
12 4 (8.33%) Law
12 4 (8.33%) Windows Server 2008
12 4 (8.33%) Local Government
12 4 (8.33%) Smartphone
12 4 (8.33%) Exchange Server 2013
12 4 (8.33%) Exchange Server 2010
12 4 (8.33%) iPad
12 4 (8.33%) Windows Server
13 3 (6.25%) Ticket Management
13 3 (6.25%) Windows 10
13 3 (6.25%) XenApp
13 3 (6.25%) Mitel
13 3 (6.25%) MOS
13 3 (6.25%) iPhone

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.75%) MS Exchange
2 4 (8.33%) Exchange Server 2010
2 4 (8.33%) Exchange Server 2013
3 1 (2.08%) Blackberry Enterprise Server
3 1 (2.08%) Exchange Server 2007
3 1 (2.08%) IBM Domino
3 1 (2.08%) IBM Notes
Applications
1 22 (45.83%) MS Office
2 13 (27.08%) MS Excel
3 2 (4.17%) MS PowerPoint
Business Applications
1 1 (2.08%) Dynamics GP
Cloud Services
1 6 (12.50%) Office 365
Communications & Networking
1 5 (10.42%) TCP/IP
2 2 (4.17%) DNS
2 2 (4.17%) Internet
2 2 (4.17%) VPN
3 1 (2.08%) ADSL
3 1 (2.08%) Broadband
3 1 (2.08%) DHCP
3 1 (2.08%) DSL
3 1 (2.08%) Firewall
General
1 7 (14.58%) Finance
2 4 (8.33%) Law
2 4 (8.33%) Local Government
3 2 (4.17%) Legal
4 1 (2.08%) Advertising
4 1 (2.08%) Dutch Language
4 1 (2.08%) Publishing
Miscellaneous
1 5 (10.42%) Blackberry
2 4 (8.33%) iPad
2 4 (8.33%) Smartphone
3 3 (6.25%) iPhone
4 2 (4.17%) Analytical Skills
4 2 (4.17%) Fat Client
4 2 (4.17%) Thin Client
5 1 (2.08%) BYOD
5 1 (2.08%) CMDB
5 1 (2.08%) Computer Science
5 1 (2.08%) Data Protection Act
5 1 (2.08%) Reinsurance
5 1 (2.08%) Replication
Operating Systems
1 32 (66.67%) Windows
2 26 (54.17%) Windows 7
3 9 (18.75%) Windows 8
3 9 (18.75%) Windows XP
4 4 (8.33%) Windows Server
4 4 (8.33%) Windows Server 2008
5 3 (6.25%) Windows 10
6 2 (4.17%) Unix
6 2 (4.17%) Windows Server 2003
7 1 (2.08%) Apple iOS
7 1 (2.08%) Mac OS X
7 1 (2.08%) Windows Server 2012
7 1 (2.08%) Windows Vista
Processes & Methodologies
1 15 (31.25%) ITIL
2 3 (6.25%) Ticket Management
3 2 (4.17%) Email Filtering
3 2 (4.17%) Incident Management
3 2 (4.17%) Kalman Filter
3 2 (4.17%) Service Delivery
3 2 (4.17%) Service Management
3 2 (4.17%) Wealth Management
3 2 (4.17%) Web Filtering
4 1 (2.08%) Application Virtualisation
4 1 (2.08%) Change Management
4 1 (2.08%) Data Protection
4 1 (2.08%) Document Management
4 1 (2.08%) Mobile Device Management
4 1 (2.08%) Multi-Factor Authentication
4 1 (2.08%) Problem Management
4 1 (2.08%) Service Desk Management
4 1 (2.08%) Systems Analysis
4 1 (2.08%) Time Management
4 1 (2.08%) Two-Factor Authentication
Programming Languages
1 1 (2.08%) C
Qualifications
1 3 (6.25%) Degree
1 3 (6.25%) Microsoft Certification
1 3 (6.25%) MOS
2 1 (2.08%) A+ Certification
2 1 (2.08%) ITIL Certification
2 1 (2.08%) MCP
2 1 (2.08%) MCSA
2 1 (2.08%) MCSE
2 1 (2.08%) MCTS
2 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 8 (16.67%) SLA
System Software
1 26 (54.17%) Active Directory
2 3 (6.25%) XenApp
3 2 (4.17%) Terminal Services
4 1 (2.08%) Microsoft App-V
4 1 (2.08%) Virtual Desktop
Systems Management
1 1 (2.08%) Malwarebytes
1 1 (2.08%) McAfee ePO
1 1 (2.08%) SCCM
1 1 (2.08%) WSUS
Vendors
1 25 (52.08%) Microsoft
2 15 (31.25%) Citrix
3 3 (6.25%) Avaya
3 3 (6.25%) Mitel
4 2 (4.17%) HP
4 2 (4.17%) iManage
4 2 (4.17%) Intel Security
4 2 (4.17%) Remedy
5 1 (2.08%) Apple
5 1 (2.08%) Dell
5 1 (2.08%) Forcepoint
5 1 (2.08%) Hummingbird
5 1 (2.08%) IBM
5 1 (2.08%) Lotus
5 1 (2.08%) Symantec