The statistics below represent IT contracts advertised across the London region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 403 408 369
Rank change year-on-year
+5 -39
Contract jobs requiring a Help Desk Analyst 34 26 65
As % of all contract IT jobs located in London 0.15% 0.11% 0.27%
As % of the Job Titles category 0.16% 0.12% 0.28%
Number of daily rates quoted 20 14 38
Median daily rate £128 £190 £165
Median daily rate % change year-on-year
-32.89% +15.15%
90% offered a daily rate of more than £95 £135 £120
10% offered a daily rate of more than £166 £252 £235
UK excluding London median daily rate £150 £125 £110
% change year-on-year
+20.00% +13.63%
Number of hourly rates quoted 10 7 16
Median hourly rate £12.50 £17.00 £14.04
Median hourly rate % change year-on-year
-26.47% +21.08%
90% offered a hourly rate of more than £11.00 £11.10 £12.65
10% offered a hourly rate of more than £15.05 £17.32 £15.50
UK excluding London median hourly rate £15.50 £14.00 £13.68
% change year-on-year
+10.71% +2.37%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21561 22357 23076
As % of all contract IT jobs located in London 94.91% 94.74% 94.99%
Number of daily rates quoted 15342 15679 15683
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £265
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 254 334 435
Median hourly rate £17.50 £18.50 £17.50
Median hourly rate % change year-on-year
-5.40% +5.71%
90% offered a hourly rate of more than £11.00 £12.50 £11.00
10% offered a hourly rate of more than £50.00 £43.50 £45.00
UK excluding London median hourly rate £16.50 £17.00 £16.72
% change year-on-year
-2.94% +1.67%

Help Desk Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Daily Rate Trend in London

Help Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the London region over the 3 months to 28 August 2016.

Help Desk Analyst Daily Rate Histogram in London

Help Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Hourly Rate Trend in London

Help Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 9 £155 -20.51% 2
Croydon - 4 £110 -
Bromley +3 3 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 August 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Analyst in the job title.

1 40 (68.97%) Windows
2 30 (51.72%) Windows 7
2 30 (51.72%) Microsoft
3 28 (48.28%) Active Directory
3 28 (48.28%) MS Office
4 21 (36.21%) ITIL
5 16 (27.59%) MS Excel
6 14 (24.14%) Citrix
7 13 (22.41%) Windows 8
8 11 (18.97%) Windows XP
9 8 (13.79%) MS Exchange
9 8 (13.79%) SLA
10 7 (12.07%) Finance
11 6 (10.34%) TCP/IP
11 6 (10.34%) Office 365
12 5 (8.62%) Degree
13 4 (6.90%) Windows 10
13 4 (6.90%) Windows Server
13 4 (6.90%) Remedy
13 4 (6.90%) Unix
13 4 (6.90%) MOS
13 4 (6.90%) iPad
13 4 (6.90%) Exchange Server 2013
13 4 (6.90%) Windows Server 2008
14 3 (5.17%) Exchange Server 2010
14 3 (5.17%) Mitel
14 3 (5.17%) Smartphone
14 3 (5.17%) Wealth Management
14 3 (5.17%) Microsoft Certification
14 3 (5.17%) ITIL Certification

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.79%) MS Exchange
2 4 (6.90%) Exchange Server 2013
3 3 (5.17%) Exchange Server 2010
4 1 (1.72%) Blackberry Enterprise Server
4 1 (1.72%) Exchange Server 2007
4 1 (1.72%) IBM Domino
4 1 (1.72%) IBM Notes
Applications
1 28 (48.28%) MS Office
2 16 (27.59%) MS Excel
3 1 (1.72%) MS PowerPoint
Business Applications
1 2 (3.45%) Dynamics CRM
2 1 (1.72%) Dynamics GP
Cloud Services
1 6 (10.34%) Office 365
Communications & Networking
1 6 (10.34%) TCP/IP
2 2 (3.45%) DNS
2 2 (3.45%) Internet
2 2 (3.45%) VPN
3 1 (1.72%) DHCP
3 1 (1.72%) DSL
3 1 (1.72%) Firewall
3 1 (1.72%) LAN
General
1 7 (12.07%) Finance
2 3 (5.17%) Law
3 2 (3.45%) Legal
3 2 (3.45%) Local Government
4 1 (1.72%) Advertising
4 1 (1.72%) Dutch Language
4 1 (1.72%) Telecoms
Miscellaneous
1 4 (6.90%) iPad
2 3 (5.17%) Blackberry
2 3 (5.17%) Smartphone
3 2 (3.45%) Computer Science
3 2 (3.45%) Fat Client
3 2 (3.45%) iPhone
3 2 (3.45%) Thin Client
4 1 (1.72%) Analytical Skills
4 1 (1.72%) BYOD
4 1 (1.72%) CMDB
4 1 (1.72%) Data Protection Act
4 1 (1.72%) Mainframe
4 1 (1.72%) Replication
Operating Systems
1 40 (68.97%) Windows
2 30 (51.72%) Windows 7
3 13 (22.41%) Windows 8
4 11 (18.97%) Windows XP
5 4 (6.90%) Unix
5 4 (6.90%) Windows 10
5 4 (6.90%) Windows Server
5 4 (6.90%) Windows Server 2008
6 2 (3.45%) Windows Server 2003
7 1 (1.72%) Apple iOS
7 1 (1.72%) Mac OS X
7 1 (1.72%) Windows Server 2012
7 1 (1.72%) Windows Vista
Processes & Methodologies
1 21 (36.21%) ITIL
2 3 (5.17%) Wealth Management
3 2 (3.45%) CRM
3 2 (3.45%) Customer Engagement
3 2 (3.45%) Email Filtering
3 2 (3.45%) Incident Management
3 2 (3.45%) Kalman Filter
3 2 (3.45%) Service Delivery
3 2 (3.45%) Web Filtering
4 1 (1.72%) Application Virtualisation
4 1 (1.72%) Change Management
4 1 (1.72%) Document Management
4 1 (1.72%) ITIL V3
4 1 (1.72%) Mobile Device Management
4 1 (1.72%) Multi-Factor Authentication
4 1 (1.72%) Service Desk Management
4 1 (1.72%) Service Management
4 1 (1.72%) Systems Analysis
4 1 (1.72%) Ticket Management
4 1 (1.72%) Two-Factor Authentication
Programming Languages
1 1 (1.72%) C
Qualifications
1 5 (8.62%) Degree
2 4 (6.90%) MOS
3 3 (5.17%) ITIL Certification
3 3 (5.17%) Microsoft Certification
4 1 (1.72%) A+ Certification
4 1 (1.72%) MCP
4 1 (1.72%) MCSA
4 1 (1.72%) MCSE
4 1 (1.72%) MCTS
4 1 (1.72%) Security Cleared
Quality Assurance & Compliance
1 8 (13.79%) SLA
System Software
1 28 (48.28%) Active Directory
2 2 (3.45%) Terminal Services
2 2 (3.45%) XenApp
3 1 (1.72%) Microsoft App-V
3 1 (1.72%) Virtual Desktop
Systems Management
1 1 (1.72%) Malwarebytes
1 1 (1.72%) McAfee ePO
1 1 (1.72%) WSUS
Vendors
1 30 (51.72%) Microsoft
2 14 (24.14%) Citrix
3 4 (6.90%) Remedy
4 3 (5.17%) Avaya
4 3 (5.17%) Mitel
5 2 (3.45%) HP
5 2 (3.45%) Intel Security
6 1 (1.72%) Apple
6 1 (1.72%) Dell
6 1 (1.72%) Forcepoint
6 1 (1.72%) Hummingbird
6 1 (1.72%) IBM
6 1 (1.72%) iManage
6 1 (1.72%) Lotus
6 1 (1.72%) Symantec