The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 350 364 357
Rank change year-on-year
+14 -7
Contract jobs requiring a Help Desk Analyst 49 51 27
As % of all contract IT jobs located in London 0.21% 0.21% 0.13%
As % of the Job Titles category 0.23% 0.23% 0.14%
Number of daily rates quoted 40 14 11
Average daily rate
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£163 £158 £175
Average daily rate % change year-on-year
+3.17% -10.00%
90% offered a daily rate of more than £124 £104 £140
10% offered a daily rate of more than £205 £216 £200
UK excluding London average daily rate £123 £110 £100
% change year-on-year
+11.36% +10.00%
Number of hourly rates quoted 5 26 9
Average hourly rate £15.00 £16.75 £14.00
Average hourly rate % change year-on-year
-10.44% +19.64%
90% offered a hourly rate of more than £11.50 £13.19 £10.00
10% offered a hourly rate of more than £17.60 £20.00 £18.30
UK excluding London average hourly rate £13.06 £13.50 £13.00
% change year-on-year
-3.29% +3.84%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21087 22357 19760
As % of all contract IT jobs located in London 92.24% 93.08% 93.27%
Number of daily rates quoted 15176 15388 13235
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.62% +2.94%
90% offered a daily rate of more than £263 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 396 386 539
Average hourly rate £17.00 £19.50 £20.00
Average hourly rate % change year-on-year
-12.82% -2.50%
90% offered a hourly rate of more than £11.59 £12.50 £12.50
10% offered a hourly rate of more than £34.18 £39.51 £44.40
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Help Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in London

Help Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Daily Rate Trend in London

Help Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the London region over the 3 months to 22 December 2014.

Help Desk Analyst Daily Rate Histogram in London

Help Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the London region.

Help Desk Analyst Hourly Rate Trend in London

Help Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -2 17 £180 +9.09% 3
Chessington - 3 £150 -
Croydon - - - - 1
Kingston Upon Thames - - - -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 December 2014, IT contractor jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 78 (82.11%) Windows
2 58 (61.05%) MS Office
3 49 (51.58%) Microsoft
4 40 (42.11%) Windows 7
5 38 (40.00%) Active Directory
6 30 (31.58%) Citrix
7 23 (24.21%) Windows XP
8 21 (22.11%) Law
9 20 (21.05%) Blackberry
10 19 (20.00%) MS Excel
11 18 (18.95%) ITIL
11 18 (18.95%) Legal
12 13 (13.68%) DHCP
12 13 (13.68%) Microsoft Certification
13 12 (12.63%) DNS
13 12 (12.63%) Internet
13 12 (12.63%) Reuters
13 12 (12.63%) Bloomberg
13 12 (12.63%) Wireless
13 12 (12.63%) Finance
13 12 (12.63%) Windows Vista
13 12 (12.63%) WorkSite
14 11 (11.58%) MCP
14 11 (11.58%) Thin Client
14 11 (11.58%) Fat Client
14 11 (11.58%) SC Cleared
14 11 (11.58%) Security Cleared
15 10 (10.53%) SharePoint
15 10 (10.53%) FTP
15 10 (10.53%) A+ Certification

Help Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 December 2014, IT contractor jobs across the London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (12.63%) WorkSite
2 10 (10.53%) SharePoint
3 9 (9.47%) MS Exchange
4 4 (4.21%) Exchange Server 2010
5 3 (3.16%) Blackberry Enterprise Server
6 1 (1.05%) Lync
6 1 (1.05%) Exchange Server 2013
Applications
1 58 (61.05%) MS Office
2 19 (20.00%) MS Excel
3 1 (1.05%) InDesign
3 1 (1.05%) MS PowerPoint
3 1 (1.05%) Adobe Creative Suite
3 1 (1.05%) Photoshop
Business Applications
1 1 (1.05%) Oracle EBS R12
1 1 (1.05%) Oracle iProcurement
Cloud Services
1 3 (3.16%) Google Apps
Communications & Networking
1 13 (13.68%) DHCP
2 12 (12.63%) DNS
2 12 (12.63%) Internet
2 12 (12.63%) Wireless
3 10 (10.53%) FTP
4 5 (5.26%) TCP/IP
5 3 (3.16%) LAN
6 2 (2.11%) VPN
7 1 (1.05%) Network Security
7 1 (1.05%) WAN
Database & Business Intelligence
1 1 (1.05%) SQL Server
1 1 (1.05%) Oracle Reports
General
1 21 (22.11%) Law
2 18 (18.95%) Legal
3 12 (12.63%) Finance
4 3 (3.16%) Banking
4 3 (3.16%) French Language
4 3 (3.16%) German Language
4 3 (3.16%) Spanish Language
5 2 (2.11%) Retail
5 2 (2.11%) Marketing
5 2 (2.11%) Telecoms
6 1 (1.05%) Back Office
6 1 (1.05%) Investment Banking
Miscellaneous
1 20 (21.05%) Blackberry
2 11 (11.58%) Thin Client
2 11 (11.58%) Fat Client
3 10 (10.53%) Smartcard
3 10 (10.53%) Smartphone
4 8 (8.42%) iPhone
5 4 (4.21%) iPad
6 2 (2.11%) Mobile App
6 2 (2.11%) Client/Server
6 2 (2.11%) NHS
6 2 (2.11%) Computer Science
7 1 (1.05%) Data Protection Act
7 1 (1.05%) Analytical Skills
Operating Systems
1 78 (82.11%) Windows
2 40 (42.11%) Windows 7
3 23 (24.21%) Windows XP
4 12 (12.63%) Windows Vista
5 10 (10.53%) Windows Server 2008
6 8 (8.42%) Windows Server 2003
7 5 (5.26%) Mac OS
7 5 (5.26%) Apple iOS
7 5 (5.26%) Windows 8
8 4 (4.21%) Android
9 1 (1.05%) Windows Mobile
9 1 (1.05%) Windows Server 2012
Processes & Methodologies
1 18 (18.95%) ITIL
2 7 (7.37%) Service Management
3 6 (6.32%) Service Delivery
3 6 (6.32%) Problem Management
4 4 (4.21%) Incident Management
5 3 (3.16%) Document Management
6 1 (1.05%) Logistics
6 1 (1.05%) Data Protection
6 1 (1.05%) Root Cause Analysis
6 1 (1.05%) Mentoring
6 1 (1.05%) Asset Management
6 1 (1.05%) Configuration Management
Programming Languages
1 2 (2.11%) PowerShell
Qualifications
1 13 (13.68%) Microsoft Certification
2 11 (11.58%) MCP
2 11 (11.58%) SC Cleared
2 11 (11.58%) Security Cleared
3 10 (10.53%) MCDST
3 10 (10.53%) MCITP
3 10 (10.53%) A+ Certification
4 8 (8.42%) MOS
5 7 (7.37%) Degree
5 7 (7.37%) CTC Cleared
6 3 (3.16%) ITIL Certification
7 1 (1.05%) MCSE
7 1 (1.05%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (8.42%) SLA
System Software
1 38 (40.00%) Active Directory
2 3 (3.16%) VMware Infrastructure
3 1 (1.05%) vSphere
Systems Management
1 3 (3.16%) SCSM
2 1 (1.05%) Norton AntiVirus
2 1 (1.05%) WSUS
2 1 (1.05%) SCCM
Vendors
1 49 (51.58%) Microsoft
2 30 (31.58%) Citrix
3 12 (12.63%) Reuters
3 12 (12.63%) Bloomberg
4 10 (10.53%) CQG
5 7 (7.37%) Apple
6 6 (6.32%) VMware
6 6 (6.32%) Altiris
7 3 (3.16%) Google
7 3 (3.16%) Interwoven
7 3 (3.16%) Intel
7 3 (3.16%) Open Text
8 2 (2.11%) Adobe
8 2 (2.11%) Oracle
9 1 (1.05%) Symantec
9 1 (1.05%) LANDesk
9 1 (1.05%) MobileIron
9 1 (1.05%) HP
9 1 (1.05%) Nortel
9 1 (1.05%) Avaya