Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for Service Level Agreement (SLA) skills within the London region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 20 August 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to
20 Aug 2008
Same period last year
Rank144154
Rank change on same period last yearUp+10
Matching permanent IT job ads10711389
As % of all UK permanent IT job ads sampled0.577 %0.579 %
As % of the category below23.98 %28.03 %
Salaries quoted8971140
Average minimum salary£42,781£41,714
Average salary£45,481£44,553
% change on same period last year+2.08 %
Average maximum salary£48,181£47,392
UK excluding London average salary£33,361£35,089
% change on same period last year-4.92 %
London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
London
Matching permanent IT job ads44664956
As % of all UK permanent IT job ads sampled2.404 %2.066 %
Salaries quoted37053848
Average minimum salary£45,743£45,355
Average salary£49,570£48,828
% change on same period last year+1.52 %
Average maximum salary£53,398£52,301
UK excluding London average salary£39,444£40,048
% change on same period last year-1.50 %
SLA EnglandSLA
England

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the London region as a proportion of the total demand within the Quality Assurance & Compliance category.

London SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the London region.

London SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the London region over the 3 months to 20 August 2008.

London SLA Salary Histogram

SLA
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the London region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of LondonUp+4272£47,490-8.30 %
Docklands, LondonUp+4555£47,227+38.69 %
UxbridgeUp+2439£31,270-29.44 %
LutonUp+2225£38,143-4.64 %
HammersmithUp+1218£45,667+7.26 %
Canary WharfUp+2213£45,000-10.11 %
CroydonDown-211£45,864+27.39 %
EnfieldNew entry-6£18,000-
South CroydonNew entry-5£42,000-
SurbitonNew entry-3£55,000-
BarkingNew entry-3£22,000-
EalingDown-133£37,500-
BarnetNew entry-2£55,000-
ChessingtonNo change01£32,500+10.16 %
GreenfordNew entry-1£18,000-
TeddingtonNew entry-1£27,500-
Kingston Upon ThamesUp+71£35,000-
ClaphamNew entry-1£42,500-
SouthwarkDown-31--
HackneyNo change01£37,500+17.18 %
SLA EnglandSLA
England

SLA
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1612 (28.13 %)ITIL
2498 (22.89 %)Windows
3448 (20.59 %)Finance
4298 (13.69 %)SQL
5289 (13.28 %)Service Delivery
6262 (12.04 %)Microsoft
7249 (11.44 %)Banking
8238 (10.94 %)Oracle
9237 (10.89 %)Telecoms
10233 (10.71 %)Service Management
11228 (10.48 %)Project Management
12208 (9.559 %)UNIX
13183 (8.410 %)MS Excel
13183 (8.410 %)Active Directory
14175 (8.042 %)Cisco
15174 (7.996 %)MS Office
16165 (7.583 %)SQL Server
17155 (7.123 %)Degree
18148 (6.801 %)TCP/IP
19146 (6.710 %)Windows Server 2003
20142 (6.526 %)Microsoft Certification
21141 (6.480 %)WAN
22140 (6.434 %)Linux
23132 (6.066 %)MS Exchange
24131 (6.020 %)Internet
25126 (5.790 %)LAN
25126 (5.790 %)Problem Management
26111 (5.101 %)Windows XP
26111 (5.101 %)ITIL Certification
27105 (4.825 %)Citrix

SLA
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

London IT Job Market, Application DevelopmentApplication Development
152 (2.390 %).NET
248 (2.206 %)J2EE
248 (2.206 %)HTML
345 (2.068 %)XML
437 (1.700 %)WebSphere
533 (1.517 %)ASP
627 (1.241 %)Middleware
716 (0.735 %)COM+
812 (0.551 %)WebServices
99 (0.414 %)JSP
108 (0.368 %)ASP.NET
116 (0.276 %)EDI
116 (0.276 %)FIX Protocol
123 (0.138 %)Software Packaging
123 (0.138 %)Application Packaging
123 (0.138 %)CSS
132 (0.092 %)XSD
132 (0.092 %).NET Framework
141 (0.046 %)JMS
141 (0.046 %)Drupal
London IT Job Market, Application PlatformsApplication Platforms
1132 (6.066 %)MS Exchange
298 (4.504 %)Exchange Server 2003
364 (2.941 %)Apache
450 (2.298 %)Tomcat
544 (2.022 %)IIS
629 (1.333 %)Lotus Notes
727 (1.241 %)WebLogic
727 (1.241 %)Exchange Server 2000
823 (1.057 %)SharePoint
921 (0.965 %)CMS
1012 (0.551 %)WebSphere Application Server
1012 (0.551 %)WorkSite
1111 (0.506 %)Blackberry Enterprise Server
1210 (0.460 %)Lotus Domino
139 (0.414 %)GroupWise
139 (0.414 %)Oracle Application Server
147 (0.322 %)QuickPlace
156 (0.276 %)CICS
165 (0.230 %)IBM HTTP Server
173 (0.138 %)Exchange Server 5.5
London IT Job Market, ApplicationsApplications
1183 (8.410 %)MS Excel
2174 (7.996 %)MS Office
325 (1.149 %)MS Visio
420 (0.919 %)MS PowerPoint
516 (0.735 %)MS Project
613 (0.597 %)DeltaView
76 (0.276 %)CA Clarity
85 (0.230 %)Spreadsheet
85 (0.230 %)Acrobat
London IT Job Market, Business ApplicationsBusiness Applications
114 (0.643 %)Singl.eView
210 (0.460 %)Summit
36 (0.276 %)assyst
36 (0.276 %)Bond Adapt
45 (0.230 %)MultiFonds
54 (0.184 %)Salerio
63 (0.138 %)Oracle Applications
63 (0.138 %)Metrica
72 (0.092 %)SAP R/3
72 (0.092 %)SAP SEM
72 (0.092 %)SAP Retail
72 (0.092 %)Retail-J
72 (0.092 %)Remedy AR System
81 (0.046 %)FRx
81 (0.046 %)Line 50
81 (0.046 %)Line 100
81 (0.046 %)Remedy ITSM
81 (0.046 %)HFM
81 (0.046 %)Kondor+
81 (0.046 %)ResourceLink
London IT Job Market, Communications & NetworkingCommunications & Networking
1148 (6.801 %)TCP/IP
2141 (6.480 %)WAN
3131 (6.020 %)Internet
4126 (5.790 %)LAN
565 (2.987 %)Firewall
660 (2.757 %)VPN
660 (2.757 %)SAN
755 (2.528 %)DNS
847 (2.160 %)BGP
946 (2.114 %)SDH
946 (2.114 %)VoIP
1043 (1.976 %)MPLS
1135 (1.608 %)Ethernet
1234 (1.563 %)OSPF
1332 (1.471 %)Intranet
1431 (1.425 %)SNMP
1431 (1.425 %)Broadband
1525 (1.149 %)Wireless
1623 (1.057 %)Network Security
1722 (1.011 %)ADSL
London IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
1165 (7.583 %)SQL Server
251 (2.344 %)SQL Server 2000
346 (2.114 %)SQL Server 2005
443 (1.976 %)MySQL
530 (1.379 %)Datawarehouse
625 (1.149 %)DB2
718 (0.827 %)RDBMS
813 (0.597 %)GIS
911 (0.506 %)Crystal Reports
1010 (0.460 %)Oracle 9i
119 (0.414 %)Oracle Reports
126 (0.276 %)Oracle 8/8i
126 (0.276 %)DTS
126 (0.276 %)Oracle 10g
126 (0.276 %)BusinessObjects
126 (0.276 %)ETL
135 (0.230 %)Database Marketing
143 (0.138 %)TOAD
152 (0.092 %)SAP BW
152 (0.092 %)SQL Server 7
London IT Job Market, Development ApplicationsDevelopment Applications
116 (0.735 %)Ant
27 (0.322 %)TestDirector
27 (0.322 %)LoadRunner
35 (0.230 %)Visual Studio
44 (0.184 %)Oracle Forms
53 (0.138 %)MSI
53 (0.138 %)Subversion
62 (0.092 %)Flash
71 (0.046 %)InstallShield
London IT Job Market, GeneralGeneral
1448 (20.59 %)Finance
2249 (11.44 %)Banking
3237 (10.89 %)Telecoms
4105 (4.825 %)Investment Banking
4105 (4.825 %)Insurance
596 (4.412 %)Health
680 (3.676 %)Billing
772 (3.309 %)Pensions
870 (3.217 %)Retail
870 (3.217 %)Back Office
961 (2.803 %)Legal
1047 (2.160 %)Front Office
1141 (1.884 %)Law
1240 (1.838 %)Marketing
1332 (1.471 %)Financial Institution
1429 (1.333 %)Education
1527 (1.241 %)Construction
1625 (1.149 %)Publishing
1718 (0.827 %)Government
1815 (0.689 %)Retail Banking
London IT Job Market, Job TitlesJob Titles
1444 (20.40 %)Analyst
2233 (10.71 %)Service Manager
3228 (10.48 %)Support Analyst
4146 (6.710 %)Applications Support
5133 (6.112 %)Administrator
6131 (6.020 %)Delivery Manager
7123 (5.653 %)Team Leader
8111 (5.101 %)Services Delivery Manager
990 (4.136 %)Support Engineer
1080 (3.676 %)Service Analyst
1080 (3.676 %)Consultant
1178 (3.585 %)Project Manager
1276 (3.493 %)IT Manager
1276 (3.493 %)Support Manager
1371 (3.263 %)Applications Support Analyst
1464 (2.941 %)Network Engineer
1560 (2.757 %)Systems Administrator
1657 (2.619 %)Service Desk Analyst
1755 (2.528 %)1st Line Support
1854 (2.482 %)Technical Support
London IT Job Market, MiscellaneousMiscellaneous
155 (2.528 %)Blackberry
234 (1.563 %)Fixed Income
330 (1.379 %)Foreign Exchange (FX)
427 (1.241 %)Derivative
521 (0.965 %)Client/Server
521 (0.965 %)Management Information System
619 (0.873 %)Statistics
716 (0.735 %)Replication
815 (0.689 %)N-Tier
815 (0.689 %)IVR
914 (0.643 %)Mainframe
914 (0.643 %)Thin Client
914 (0.643 %)Fat Client
1011 (0.506 %)NHS
1011 (0.506 %)Clustering
1110 (0.460 %)PDA
129 (0.414 %)Cryptography
129 (0.414 %)PKI
138 (0.368 %)Mathematics
138 (0.368 %)EPoS
London IT Job Market, Operating SystemsOperating Systems
1498 (22.89 %)Windows
2208 (9.559 %)UNIX
3146 (6.710 %)Windows Server 2003
4140 (6.434 %)Linux
5111 (5.101 %)Windows XP
687 (3.998 %)Windows 2000
780 (3.676 %)Solaris
827 (1.241 %)Red Hat Linux
925 (1.149 %)Windows 2000 Server
1015 (0.689 %)Windows Vista
119 (0.414 %)NetWare
119 (0.414 %)Mac OS X
119 (0.414 %)Windows NT
128 (0.368 %)Windows Mobile
135 (0.230 %)AIX
144 (0.184 %)HPUX
153 (0.138 %)VMS
153 (0.138 %)Windows CE
162 (0.092 %)Mac OS X Server
162 (0.092 %)SUSE
London IT Job Market, Processes & MethodologiesProcesses & Methodologies
1612 (28.13 %)ITIL
2289 (13.28 %)Service Delivery
3233 (10.71 %)Service Management
4228 (10.48 %)Project Management
5126 (5.790 %)Problem Management
6104 (4.779 %)CRM
7103 (4.733 %)PRINCE2
895 (4.366 %)Incident Management
975 (3.447 %)Release Management
1066 (3.033 %)Configuration Management
1066 (3.033 %)Change Management
1162 (2.849 %)Disaster Recovery
1257 (2.619 %)Performance Management
1354 (2.482 %)ERP
1450 (2.298 %)Business Development
1547 (2.160 %)Time Management
1645 (2.068 %)Asset Management
1645 (2.068 %)Software Engineering
1645 (2.068 %)Migration
1738 (1.746 %)Security Cleared
London IT Job Market, Programming LanguagesProgramming Languages
1298 (13.69 %)SQL
259 (2.711 %)Perl
349 (2.252 %)Shell Script
442 (1.930 %)Java
536 (1.654 %)VB
626 (1.195 %)C++
723 (1.057 %)C
822 (1.011 %)PHP
921 (0.965 %)JavaScript
921 (0.965 %)VBA
1013 (0.597 %)C#
1013 (0.597 %)VB6
1112 (0.551 %)VB.NET
1112 (0.551 %)Transact-SQL
1211 (0.506 %)VBScript
139 (0.414 %)DHTML
147 (0.322 %)PL/SQL
156 (0.276 %)COBOL
162 (0.092 %)Tcl
162 (0.092 %)Korn
London IT Job Market, QualificationsQualifications
1155 (7.123 %)Degree
2142 (6.526 %)Microsoft Certification
3111 (5.101 %)ITIL Certification
481 (3.722 %)Cisco Certification
575 (3.447 %)MCP
575 (3.447 %)MCSE
660 (2.757 %)CCNA
746 (2.114 %)CCNP
825 (1.149 %)MOS
921 (0.965 %)MCSA
921 (0.965 %)PRINCE2 Certification
1018 (0.827 %)CCIP
1111 (0.506 %)JNCIS
129 (0.414 %)CISSP
138 (0.368 %)JNCIA
138 (0.368 %)CCIE
146 (0.276 %)ISEB
146 (0.276 %)MCDST
154 (0.184 %)RHCT
154 (0.184 %)RHCE
London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
137 (1.700 %)QA
229 (1.333 %)Sarbanes-Oxley
36 (0.276 %)ISO9001
36 (0.276 %)MiFID
41 (0.046 %)ISO9000
41 (0.046 %)ISO27001
London IT Job Market, System SoftwareSystem Software
1183 (8.410 %)Active Directory
231 (1.425 %)VMware Infrastructure
322 (1.011 %)NetBackup
415 (0.689 %)Backup Exec
58 (0.368 %)Citrix Presentation Server
66 (0.276 %)ISA Server
66 (0.276 %)MetaFrame
75 (0.230 %)VMware ESX
83 (0.138 %)Terminal Server
83 (0.138 %)Terminal Services
91 (0.046 %)Oracle RMAN
91 (0.046 %)Oracle RAC
London IT Job Market, Systems ManagementSystems Management
116 (0.735 %)OpenView
212 (0.551 %)Systems Management Server (SMS)
311 (0.506 %)Nagios
410 (0.460 %)Netcool
410 (0.460 %)WSUS
57 (0.322 %)CiscoWorks
66 (0.276 %)MAILsweeper
75 (0.230 %)CONTROL-M
84 (0.184 %)HP Data Protector
84 (0.184 %)TeMIP
84 (0.184 %)MOM
93 (0.138 %)OVSD
102 (0.092 %)DameWare
102 (0.092 %)Tivoli
102 (0.092 %)Tivoli Storage Manager
102 (0.092 %)AutoSys
111 (0.046 %)BMC PATROL
111 (0.046 %)Legato
111 (0.046 %)Oracle Enterprise Manager
111 (0.046 %)Norton AntiVirus
London IT Job Market, VendorsVendors
1262 (12.04 %)Microsoft
2238 (10.94 %)Oracle
3175 (8.042 %)Cisco
4105 (4.825 %)Citrix
5101 (4.642 %)Remedy
664 (2.941 %)Sun
762 (2.849 %)VMware
855 (2.528 %)HP
949 (2.252 %)IBM
1043 (1.976 %)Juniper
1142 (1.930 %)SAP
1240 (1.838 %)Sybase
1338 (1.746 %)Nortel
1433 (1.517 %)Dell
1530 (1.379 %)Lotus
1627 (1.241 %)Red Hat
1726 (1.195 %)VERITAS
1825 (1.149 %)Reuters
1923 (1.057 %)Lucent
2022 (1.011 %)Alcatel