SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 181 201 323
Rank change year-on-year +20 +122 -2
Permanent jobs citing SLA 418 641 806
As % of all permanent jobs advertised in London 1.78% 1.79% 1.23%
As % of the Quality Assurance & Compliance category 12.53% 10.68% 7.71%
Number of salaries quoted 255 456 560
10th Percentile £26,500 £28,000 £27,000
25th Percentile £31,250 £33,000 £32,500
Median annual salary (50th Percentile) £43,000 £46,619 £50,000
Median % change year-on-year -7.76% -6.76% -9.09%
75th Percentile £65,000 £72,500 £67,500
90th Percentile £84,000 £84,000 £85,000
England median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -5.00%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,337 6,003 10,457
As % of all permanent jobs advertised in London 14.22% 16.76% 16.00%
Number of salaries quoted 2,478 3,837 5,224
10th Percentile £36,000 £39,900 £40,000
25th Percentile £49,600 £50,250 £51,250
Median annual salary (50th Percentile) £67,500 £67,500 £65,000
Median % change year-on-year - +3.85% -
75th Percentile £90,000 £87,000 £85,000
90th Percentile £110,000 £102,500 £100,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 27 April 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -20 57 £39,000 -40.00% 12
South London +27 37 £42,500 +3.66% 3
West London -9 24 £37,500 -6.25% 7
East London +18 13 £80,000 +23.08% 4
North London +4 9 £30,000 - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (10.53%) Microsoft Exchange
2 28 (6.70%) SharePoint
3 5 (1.20%) CMS
3 5 (1.20%) JBoss
4 3 (0.72%) Apache Spark
4 3 (0.72%) IIS
4 3 (0.72%) Moodle
4 3 (0.72%) WordPress
5 2 (0.48%) SharePoint Server
5 2 (0.48%) Skype for Business
6 1 (0.24%) Blackberry Enterprise Server
6 1 (0.24%) Confluence
6 1 (0.24%) Exchange Server 2010
Applications
1 66 (15.79%) Microsoft Office
2 9 (2.15%) Microsoft Excel
3 4 (0.96%) Microsoft PowerPoint
4 3 (0.72%) Adobe Creative Suite
5 1 (0.24%) 1Password
Business Applications
1 6 (1.44%) Adaptiv
2 5 (1.20%) Fidessa
2 5 (1.20%) Temenos T24
3 4 (0.96%) Endur
3 4 (0.96%) Workday HCM
4 2 (0.48%) Dynamics CRM
4 2 (0.48%) Elite 3E
4 2 (0.48%) Unit4 Business World
5 1 (0.24%) Carpe Diem
5 1 (0.24%) HFM
5 1 (0.24%) Oracle EBS
5 1 (0.24%) Oracle ERP
5 1 (0.24%) Remedy ITSM
Cloud Services
1 115 (27.51%) Microsoft 365
2 89 (21.29%) SaaS
3 48 (11.48%) Azure
4 24 (5.74%) Power Automate
5 21 (5.02%) Power Platform
6 20 (4.78%) Snowflake
7 19 (4.55%) AWS
8 17 (4.07%) OneDrive
9 13 (3.11%) Entra ID
10 10 (2.39%) PowerApps
11 9 (2.15%) Dynamics 365
12 8 (1.91%) Azure DevOps
13 7 (1.67%) IaaS
14 6 (1.44%) GCP
14 6 (1.44%) PaaS
15 5 (1.20%) Azure AKS
15 5 (1.20%) Azure ExpressRoute
15 5 (1.20%) Azure Pipelines
15 5 (1.20%) Mimecast
16 4 (0.96%) Google Workspace
Communications & Networking
1 31 (7.42%) VPN
2 28 (6.70%) DNS
2 28 (6.70%) Firewall
3 26 (6.22%) TCP/IP
4 23 (5.50%) DHCP
5 20 (4.78%) WAN
6 19 (4.55%) LAN
7 16 (3.83%) BGP
7 16 (3.83%) OSPF
8 13 (3.11%) MPLS
8 13 (3.11%) Wireless
9 9 (2.15%) F5 BIG-IP GTM
9 9 (2.15%) F5 BIG-IP LTM
9 9 (2.15%) SD-WAN
10 8 (1.91%) VLAN
11 6 (1.44%) FIX Connectivity
11 6 (1.44%) Wireshark
12 5 (1.20%) Cisco Firepower
12 5 (1.20%) Cisco Nexus
12 5 (1.20%) VXLAN
Database & Business Intelligence
1 37 (8.85%) SQL Server
2 21 (5.02%) Tableau
3 12 (2.87%) Power BI
4 6 (1.44%) MySQL
5 4 (0.96%) Relational Database
6 2 (0.48%) Data Lake
6 2 (0.48%) Metadata
6 2 (0.48%) Oracle BI EE
6 2 (0.48%) Oracle ODI
7 1 (0.24%) Elasticsearch
7 1 (0.24%) Enterprise Data Warehouse
7 1 (0.24%) Essbase
7 1 (0.24%) Hazelcast
7 1 (0.24%) MongoDB
7 1 (0.24%) Oracle Reports
7 1 (0.24%) PostgreSQL
Development Applications
1 19 (4.55%) JIRA
2 5 (1.20%) Git
2 5 (1.20%) SonarQube
3 4 (0.96%) Jenkins
3 4 (0.96%) Postman
4 3 (0.72%) Bitbucket
4 3 (0.72%) Subversion
5 1 (0.24%) Gatling
5 1 (0.24%) JUnit
5 1 (0.24%) LoadRunner
5 1 (0.24%) Oracle APEX
5 1 (0.24%) Sonatype Nexus
5 1 (0.24%) Sourcetree
5 1 (0.24%) Visual Studio
General
1 209 (50.00%) Social Skills
2 172 (41.15%) Finance
3 116 (27.75%) Inclusion and Diversity
4 96 (22.97%) Law
5 53 (12.68%) Banking
6 52 (12.44%) Analytical Skills
7 25 (5.98%) Marketing
8 13 (3.11%) Back Office
8 13 (3.11%) Environmental Health
8 13 (3.11%) Retail
9 12 (2.87%) Legal
10 9 (2.15%) Financial Institution
11 7 (1.67%) Public Sector
11 7 (1.67%) Telecoms
12 6 (1.44%) Advertising
12 6 (1.44%) Investment Banking
13 5 (1.20%) German Language
13 5 (1.20%) Organisational Skills
14 4 (0.96%) Games
14 4 (0.96%) Presentation Skills
Job Titles
1 128 (30.62%) Senior
2 97 (23.21%) Service Manager
3 85 (20.33%) Delivery Manager
3 85 (20.33%) Service Delivery Manager
4 79 (18.90%) Senior Manager
5 78 (18.66%) Senior Delivery Manager
5 78 (18.66%) Senior Service Delivery Manager
5 78 (18.66%) Senior Service Manager
6 72 (17.22%) Analyst
7 33 (7.89%) Support Engineer
8 32 (7.66%) Service Analyst
9 30 (7.18%) Service Desk Analyst
10 28 (6.70%) Applications Support
11 27 (6.46%) 2nd Line Support
11 27 (6.46%) Support Analyst
12 25 (5.98%) IT Support
13 24 (5.74%) Lead
14 18 (4.31%) Network Engineer
15 14 (3.35%) IT Engineer
16 13 (3.11%) Desktop Support
Libraries, Frameworks & Software Standards
1 22 (5.26%) HTML
2 21 (5.02%) CSS
3 8 (1.91%) FIX Protocol
4 7 (1.67%) ADSI
4 7 (1.67%) LDAP
5 6 (1.44%) REST
6 5 (1.20%) .NET
6 5 (1.20%) ARM Templates
6 5 (1.20%) Azure Blueprints
6 5 (1.20%) Web Services
7 4 (0.96%) EDI
8 3 (0.72%) XML
9 2 (0.48%) .NET Framework
9 2 (0.48%) AngularJS
9 2 (0.48%) Middleware
10 1 (0.24%) Apache Camel
10 1 (0.24%) ASP.NET MVC
10 1 (0.24%) HTML5 Canvas
10 1 (0.24%) Node.js
10 1 (0.24%) React
Miscellaneous
1 20 (4.78%) Life Science
2 16 (3.83%) Management Information System
3 15 (3.59%) Onboarding
4 14 (3.35%) Data Centre
4 14 (3.35%) Self-Motivation
5 10 (2.39%) Blackberry
5 10 (2.39%) Smartphone
6 9 (2.15%) BYOD
7 7 (1.67%) FMCG
7 7 (1.67%) iPad
8 6 (1.44%) Credit Risk
9 5 (1.20%) Eurex
10 4 (0.96%) Distributed Denial-of-Service
10 4 (0.96%) Driving Licence
10 4 (0.96%) Hedge funds
10 4 (0.96%) iPhone
11 3 (0.72%) Cyber Kill Chain
11 3 (0.72%) Learning Management System
11 3 (0.72%) VLE
12 2 (0.48%) Replication
Operating Systems
1 143 (34.21%) Windows
2 51 (12.20%) Windows 10
3 38 (9.09%) Windows Server
4 24 (5.74%) Unix
5 23 (5.50%) Linux
6 11 (2.63%) Apple iOS
7 9 (2.15%) Mac OS
8 8 (1.91%) Android
9 7 (1.67%) AIX
10 5 (1.20%) CentOS
11 3 (0.72%) Red Hat Enterprise Linux
12 2 (0.48%) Windows 7
12 2 (0.48%) Windows Server 2008
12 2 (0.48%) Windows Server 2012
12 2 (0.48%) Windows Server 2016
13 1 (0.24%) Solaris
13 1 (0.24%) VMS
13 1 (0.24%) Windows 8
13 1 (0.24%) Windows Server 2019
Processes & Methodologies
1 112 (26.79%) Service Delivery
2 101 (24.16%) ITIL
3 100 (23.92%) Problem-Solving
4 91 (21.77%) Mentoring
5 90 (21.53%) Customer Service
6 83 (19.86%) Contract Negotiation
7 79 (18.90%) Performance Management
8 53 (12.68%) ITSM
9 45 (10.77%) Service Management
10 42 (10.05%) Incident Management
11 29 (6.94%) Asset Management
12 24 (5.74%) Line Management
13 22 (5.26%) Problem Management
13 22 (5.26%) Root Cause Analysis
14 21 (5.02%) Process Improvement
14 21 (5.02%) Technical Leadership
14 21 (5.02%) Workflow
15 19 (4.55%) Agile
15 19 (4.55%) Ticket Management
16 18 (4.31%) Cybersecurity
Programming Languages
1 47 (11.24%) SQL
2 29 (6.94%) JavaScript
3 22 (5.26%) PowerShell
4 21 (5.02%) Python
5 20 (4.78%) T-SQL
6 12 (2.87%) Bash
7 7 (1.67%) Java
8 5 (1.20%) Bicep
8 5 (1.20%) Perl
8 5 (1.20%) Ruby
9 4 (0.96%) C#
10 1 (0.24%) Go
10 1 (0.24%) Groovy
10 1 (0.24%) Scala
Qualifications
1 51 (12.20%) Degree
2 12 (2.87%) ITIL Certification
3 10 (2.39%) Security Cleared
4 9 (2.15%) Cisco Certification
4 9 (2.15%) Computer Science Degree
4 9 (2.15%) DBS Check
5 8 (1.91%) Microsoft Certification
6 6 (1.44%) CCNP
7 5 (1.20%) CCIE
8 4 (0.96%) A+ Certification
8 4 (0.96%) CCNA
8 4 (0.96%) SC Cleared
9 3 (0.72%) MCSE
10 2 (0.48%) Azure Certification
10 2 (0.48%) ITIL Foundation Certificate
10 2 (0.48%) MCITP
10 2 (0.48%) MCP
11 1 (0.24%) DV Cleared
11 1 (0.24%) LPIC
11 1 (0.24%) MCTS
Quality Assurance & Compliance
1 8 (1.91%) QA
2 7 (1.67%) GDPR
3 1 (0.24%) COSHH
3 1 (0.24%) Data Quality
3 1 (0.24%) HMG Security Policy Framework
3 1 (0.24%) ISO/IEC 27001
3 1 (0.24%) NEBOSH
System Software
1 117 (27.99%) Active Directory
2 25 (5.98%) VMware Infrastructure
3 10 (2.39%) Virtual Desktop
4 3 (0.72%) Virtual Servers
5 2 (0.48%) Firmware
6 1 (0.24%) Hyper-V
6 1 (0.24%) Veritas Cluster Server
6 1 (0.24%) VMware ESXi
6 1 (0.24%) vSphere
6 1 (0.24%) XenApp
Systems Management
1 20 (4.78%) SCCM
2 17 (4.07%) Microsoft Intune
3 7 (1.67%) FortiGate
4 6 (1.44%) Control-M
4 6 (1.44%) Kubernetes
4 6 (1.44%) Oracle Enterprise Manager
4 6 (1.44%) SafeCom
5 5 (1.20%) Istio
6 2 (0.48%) Ansible
6 2 (0.48%) Nessus
6 2 (0.48%) NetBackup
6 2 (0.48%) Rundeck
6 2 (0.48%) Single Sign-On
7 1 (0.24%) EMC NetWorker
7 1 (0.24%) Jamf Pro
7 1 (0.24%) Kibana
7 1 (0.24%) McAfee ePO
7 1 (0.24%) MobiControl
7 1 (0.24%) SCOM
7 1 (0.24%) SolarWinds Orion
Vendors
1 216 (51.67%) Microsoft
2 102 (24.40%) ServiceNow
3 82 (19.62%) Dell
4 27 (6.46%) VMware
5 24 (5.74%) Cisco
6 21 (5.02%) Oracle
7 13 (3.11%) Citrix
8 12 (2.87%) Bloomberg
9 10 (2.39%) Apple
9 10 (2.39%) Meraki
10 9 (2.15%) F5
10 9 (2.15%) Google
11 8 (1.91%) Red Hat
11 8 (1.91%) SolarWinds
12 7 (1.67%) iManage
12 7 (1.67%) Veritas
13 6 (1.44%) Palo Alto
13 6 (1.44%) Salesforce
14 5 (1.20%) CheckPoint
14 5 (1.20%) Temenos