The table below looks at the statistics for SLA skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 139 156 148
Rank change year-on-year
+17 -8
Permanent jobs citing SLA 978 807 953
As % of all permanent IT jobs located in London 2.10% 1.81% 1.88%
As % of the Quality Assurance & Compliance category 18.94% 17.15% 18.29%
Number of salaries quoted 813 668 772
Average salary £47,500 £47,500 £48,000
Average salary % change year-on-year
- -1.04%
90% offered a salary of more than £27,000 £28,000 £25,000
10% offered a salary of more than £70,000 £72,650 £70,000
UK excluding London average salary £32,500 £35,750 £35,000
% change year-on-year
-9.09% +2.14%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the London region.

Quality Assurance & Compliance Category
London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
5164 4705 5211
As % of all permanent IT jobs located in London 11.07% 10.56% 10.29%
Number of salaries quoted 4047 3757 4306
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £77,500 £80,000 £80,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%

SLA
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in London

SLA
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the London region.

SLA Salary Trend in London

SLA
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing SLA across the London region over the 3 months to 2 September 2014.

SLA Salary Histogram in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the London region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +31 229 £47,500 -5.00% 28
Uxbridge -5 19 £42,500 +21.42% 1
Bromley -2 18 £37,500 -
Croydon -2 13 £34,000 -2.85% 2
Kingston Upon Thames -8 12 £28,000 -13.84%
Paddington 0 4 - -
Romford +11 3 £30,000 +20.00%
Hayes +3 3 £45,000 -18.18%
Sidcup -6 3 £50,875 -24.55%
Hounslow -14 3 £35,750 -30.24% 1
Grays - 3 £40,000 -
Harrow -19 2 £40,000 - 2
Twickenham +2 1 £35,000 -
Wembley -2 1 £21,500 -32.81%
West Drayton -6 1 £50,000 +42.85%
Docklands, London -7 1 £34,000 -47.69%
Chiswick -9 1 £21,500 - 1
Westminster - 1 £55,000 -
Hammersmith - 1 £42,500 - 1
Wimbledon - 1 - -
Greenford - 1 £21,000 -
Edgware - 1 £26,000 -
Orpington - 1 £32,500 -
SLA
England

SLA
Top 30 Related IT Skills in London

For the 6 months to 2 September 2014, IT jobs across the London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 893 (47.42%) ITIL
2 733 (38.93%) Windows
3 524 (27.83%) Microsoft
4 518 (27.51%) Finance
5 475 (25.23%) Active Directory
6 383 (20.34%) Service Delivery
7 343 (18.22%) VMware
8 328 (17.42%) Service Management
9 319 (16.94%) SQL
10 298 (15.83%) Cisco
11 297 (15.77%) MS Excel
12 275 (14.60%) MS Office
13 264 (14.02%) Linux
14 254 (13.49%) Windows 7
15 241 (12.80%) VMware Infrastructure
16 239 (12.69%) SQL Server
17 227 (12.06%) MS Exchange
18 223 (11.84%) Citrix
19 207 (10.99%) Incident Management
20 202 (10.73%) Degree
21 201 (10.67%) Change Management
22 200 (10.62%) Oracle
23 192 (10.20%) Project Management
24 187 (9.93%) Microsoft Certification
24 187 (9.93%) Problem Management
25 181 (9.61%) Windows Server 2008
26 176 (9.35%) Firewall
27 175 (9.29%) LAN
28 170 (9.03%) DNS
29 169 (8.98%) Telecoms

SLA
Top Related IT Skills in London by Category

For the 6 months to 2 September 2014, IT jobs across the London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 227 (12.06%) MS Exchange
2 92 (4.89%) SharePoint
3 90 (4.78%) Exchange Server 2010
4 71 (3.77%) IIS
5 56 (2.97%) Apache
6 47 (2.50%) Tomcat
7 43 (2.28%) Blackberry Enterprise Server
8 41 (2.18%) Exchange Server 2003
8 41 (2.18%) Lync
9 35 (1.86%) Exchange Server 2007
9 35 (1.86%) CMS
10 32 (1.70%) Exchange Server 2013
11 29 (1.54%) OpenStack
12 22 (1.17%) SharePoint 2010
13 15 (0.80%) Confluence
14 14 (0.74%) WordPress
15 11 (0.58%) Office Communications Server
16 10 (0.53%) Alfresco
16 10 (0.53%) Oracle Workflow
17 8 (0.42%) IBM Notes
Applications
1 297 (15.77%) MS Excel
2 275 (14.60%) MS Office
3 38 (2.02%) MS PowerPoint
4 18 (0.96%) MS Visio
5 16 (0.85%) MS Project
6 11 (0.58%) Spreadsheet
7 6 (0.32%) Photoshop
7 6 (0.32%) InDesign
8 5 (0.27%) InfoPath
9 3 (0.16%) Maya
9 3 (0.16%) 3ds Max
10 2 (0.11%) Acrobat
Business Applications
1 31 (1.65%) Oracle EBS
2 28 (1.49%) Dynamics CRM
3 26 (1.38%) Oracle EBS R12
4 21 (1.12%) Oracle General Ledger
5 16 (0.85%) Oracle Financials
6 11 (0.58%) Remedy ITSM
6 11 (0.58%) Oracle Payables
6 11 (0.58%) Oracle Receivables
7 10 (0.53%) Oracle Applications
8 8 (0.42%) Adaptiv
8 8 (0.42%) Oracle Assets
9 7 (0.37%) Oracle Cash Management
10 5 (0.27%) Oracle Subledger Accounting
10 5 (0.27%) Oracle 11i
10 5 (0.27%) SAP R/3
10 5 (0.27%) Bond Adapt
11 4 (0.21%) Google Analytics
12 3 (0.16%) Oracle iProcurement
12 3 (0.16%) SAP BPC
12 3 (0.16%) assyst
Cloud Services
1 66 (3.51%) Office 365
2 32 (1.70%) SaaS
3 21 (1.12%) Microsoft Azure
4 18 (0.96%) PaaS
5 16 (0.85%) IaaS
6 9 (0.48%) Cloud Computing
7 8 (0.42%) Amazon AWS
8 6 (0.32%) Amazon EC2
9 3 (0.16%) Google Apps
10 2 (0.11%) Heroku
10 2 (0.11%) IBM SmartCloud
11 1 (0.053%) Google Compute Engine
11 1 (0.053%) ElastiCache
11 1 (0.053%) Amazon ElastiCache
Communications & Networking
1 176 (9.35%) Firewall
2 175 (9.29%) LAN
3 170 (9.03%) DNS
4 168 (8.92%) TCP/IP
5 162 (8.60%) WAN
6 146 (7.75%) VPN
7 133 (7.06%) SAN
8 121 (6.43%) DHCP
9 90 (4.78%) Internet
10 76 (4.04%) Wireless
11 70 (3.72%) NAS
12 54 (2.87%) VoIP
13 38 (2.02%) LDAP
13 38 (2.02%) SSL
13 38 (2.02%) VLAN
14 35 (1.86%) MPLS
15 33 (1.75%) Network Security
16 30 (1.59%) Cisco ASA
16 30 (1.59%) FTP
17 29 (1.54%) iSCSI
Database & Business Intelligence
1 239 (12.69%) SQL Server
2 42 (2.23%) SQL Server 2008
3 40 (2.12%) Oracle Reports
4 39 (2.07%) MySQL
5 35 (1.86%) Relational Database
6 33 (1.75%) SQL Server Reporting Services
7 26 (1.38%) NoSQL
8 25 (1.33%) SQL Server 2005
8 25 (1.33%) Oracle Discoverer
9 24 (1.27%) SQL Server Integration Services
10 23 (1.22%) MongoDB
11 21 (1.12%) Data Warehouse
12 17 (0.90%) Apache Cassandra
13 15 (0.80%) Oracle Database
14 11 (0.58%) Data Mining
15 9 (0.48%) QlikView
16 8 (0.42%) SQL Server Analysis Services
16 8 (0.42%) DB2
16 8 (0.42%) Crystal Reports
16 8 (0.42%) Oracle Database 10g
Development Applications
1 35 (1.86%) JIRA
2 30 (1.59%) Git (software)
3 23 (1.22%) Maven
4 18 (0.96%) Subversion
5 17 (0.90%) Jenkins
6 10 (0.53%) Oracle Forms
6 10 (0.53%) Team Foundation Server
7 8 (0.42%) JProfiler
7 8 (0.42%) YourKit
8 7 (0.37%) VSS/SourceSafe
9 6 (0.32%) Visual Studio
9 6 (0.32%) Oracle APEX
10 4 (0.21%) TeamCity
10 4 (0.21%) Hudson
10 4 (0.21%) CruiseControl
11 3 (0.16%) Toad
12 2 (0.11%) ProC
12 2 (0.11%) GCC
12 2 (0.11%) Atlassian Bamboo
13 1 (0.053%) MSI
General
1 518 (27.51%) Finance
2 169 (8.98%) Telecoms
2 169 (8.98%) Banking
3 97 (5.15%) Marketing
4 79 (4.20%) Retail
5 78 (4.14%) Legal
6 64 (3.40%) Advertising
7 44 (2.34%) Investment Banking
8 43 (2.28%) Billing
9 41 (2.18%) Financial Institution
9 41 (2.18%) Law
10 39 (2.07%) Back Office
11 30 (1.59%) Publishing
12 20 (1.06%) French Language
13 15 (0.80%) Front Office
14 13 (0.69%) German Language
14 13 (0.69%) Spanish Language
15 11 (0.58%) Games
16 9 (0.48%) General Ledger
17 7 (0.37%) Manufacturing
Job Titles
1 449 (23.84%) Analyst
2 223 (11.84%) Service Manager
3 181 (9.61%) Support Analyst
4 160 (8.50%) Service Analyst
5 138 (7.33%) Support Engineer
6 127 (6.74%) Service Desk Analyst
7 122 (6.48%) Delivery Manager
8 118 (6.27%) Applications Support
9 114 (6.05%) Services Delivery Manager
10 84 (4.46%) Team Leader
11 80 (4.25%) 2nd Line Support
12 75 (3.98%) Administrator
12 75 (3.98%) Consultant
13 61 (3.24%) Support Manager
14 59 (3.13%) IT Support
15 56 (2.97%) Applications Support Analyst
16 52 (2.76%) Network Engineer
17 50 (2.66%) Architect
18 48 (2.55%) Service Desk Manager
19 47 (2.50%) Technical Support
Libraries, Frameworks & Software Standards
1 56 (2.97%) .NET
2 50 (2.66%) HTML
3 41 (2.18%) CSS
4 38 (2.02%) XML
5 23 (1.22%) Middleware
6 20 (1.06%) LAMP
7 18 (0.96%) Web Services
8 14 (0.74%) J2EE
8 14 (0.74%) jQuery
9 12 (0.64%) HTML5
9 12 (0.64%) ASP.NET
10 11 (0.58%) Servlets
11 10 (0.53%) COM
12 8 (0.42%) XSD
12 8 (0.42%) JAXB
12 8 (0.42%) SAML
12 8 (0.42%) Java SE
12 8 (0.42%) Apache Flex
13 6 (0.32%) ASP.NET MVC
13 6 (0.32%) Java EE
Miscellaneous
1 122 (6.48%) Blackberry
2 105 (5.58%) Management Information System
3 46 (2.44%) Computer Science
4 44 (2.34%) Open Source
5 39 (2.07%) Statistics
6 34 (1.81%) Hedge funds
7 28 (1.49%) Replication
8 24 (1.27%) Video Conferencing
9 23 (1.22%) Clustering
10 20 (1.06%) iPhone
11 16 (0.85%) CMDB
11 16 (0.85%) Mathematics
11 16 (0.85%) Enterprise Storage
11 16 (0.85%) CLARiiON
12 15 (0.80%) Reference Data
13 14 (0.74%) Enterprise Software
13 14 (0.74%) PMI
14 12 (0.64%) Economics
15 11 (0.58%) Firmware
16 10 (0.53%) PDA
Operating Systems
1 733 (38.93%) Windows
2 264 (14.02%) Linux
3 254 (13.49%) Windows 7
4 181 (9.61%) Windows Server 2008
5 159 (8.44%) UNIX
6 146 (7.75%) Windows Server 2003
7 131 (6.96%) Windows XP
8 96 (5.10%) Windows Server 2012
9 50 (2.66%) Windows 8
10 47 (2.50%) Solaris
11 36 (1.91%) Red Hat Enterprise Linux
12 27 (1.43%) Mac OS X
13 26 (1.38%) CentOS
14 24 (1.27%) Ubuntu
15 22 (1.17%) Windows Vista
16 20 (1.06%) Android
17 14 (0.74%) AIX
18 13 (0.69%) Debian
19 8 (0.42%) HPUX
19 8 (0.42%) Mac OS
Processes & Methodologies
1 893 (47.42%) ITIL
2 383 (20.34%) Service Delivery
3 328 (17.42%) Service Management
4 207 (10.99%) Incident Management
5 201 (10.67%) Change Management
6 192 (10.20%) Project Management
7 187 (9.93%) Problem Management
8 138 (7.33%) Continuous Improvement
9 123 (6.53%) Mentoring
10 104 (5.52%) ITSM
11 99 (5.26%) CRM
11 99 (5.26%) E-Commerce
12 87 (4.62%) PRINCE2
13 84 (4.46%) Load Balancing
14 83 (4.41%) Capacity Management
15 79 (4.20%) Change Control
16 74 (3.93%) Line Management
17 71 (3.77%) Root Cause Analysis
18 70 (3.72%) Time Management
19 68 (3.61%) Coaching
Programming Languages
1 319 (16.94%) SQL
2 106 (5.63%) Java
3 64 (3.40%) Python
4 48 (2.55%) JavaScript
5 37 (1.96%) PL/SQL
5 37 (1.96%) Bash Shell
6 36 (1.91%) C#
7 34 (1.81%) C
8 30 (1.59%) Perl
9 28 (1.49%) PowerShell
10 22 (1.17%) C++
11 21 (1.12%) Ruby
12 19 (1.01%) PHP
13 17 (0.90%) Shell Script
14 15 (0.80%) T-SQL
15 10 (0.53%) VB
16 9 (0.48%) VBA
17 5 (0.27%) PowerHouse
18 3 (0.16%) Korn
19 1 (0.053%) Golang
Qualifications
1 202 (10.73%) Degree
2 187 (9.93%) Microsoft Certification
3 127 (6.74%) ITIL Certification
4 87 (4.62%) Security Cleared
5 80 (4.25%) MCITP
6 79 (4.20%) Cisco Certification
7 77 (4.09%) MCSE
8 68 (3.61%) CCNA
9 54 (2.87%) SC Cleared
10 48 (2.55%) MCSA
11 45 (2.39%) MCP
12 36 (1.91%) CCNP
13 34 (1.81%) MCTS
14 23 (1.22%) ITIL Foundation Certificate
14 23 (1.22%) ISEB
15 22 (1.17%) PMI Certification
16 16 (0.85%) CISSP
16 16 (0.85%) BC Cleared
17 12 (0.64%) CIPD
17 12 (0.64%) CIMA
Quality Assurance & Compliance
1 31 (1.65%) QA
2 26 (1.38%) ISO/IEC 27001
3 17 (0.90%) Sarbanes-Oxley
4 11 (0.58%) ISO 9001
5 8 (0.42%) COBIT
6 6 (0.32%) ISO/IEC 20000
7 5 (0.27%) PCI DSS
7 5 (0.27%) Data Quality
8 1 (0.053%) CESG Infosec
8 1 (0.053%) ISO 14001
System Software
1 475 (25.23%) Active Directory
2 241 (12.80%) VMware Infrastructure
3 90 (4.78%) XenApp
4 57 (3.03%) vSphere
5 50 (2.66%) VMware ESX
6 36 (1.91%) VMware ESXi
7 32 (1.70%) Hyper-V
8 28 (1.49%) XenDesktop
9 21 (1.12%) vCloud
10 17 (0.90%) XenServer
11 16 (0.85%) UAG
12 10 (0.53%) EMC RecoverPoint
12 10 (0.53%) Terminal Services
13 8 (0.42%) VMware Workstation
14 7 (0.37%) VMware Server
14 7 (0.37%) IAG
15 6 (0.32%) NFS
16 5 (0.27%) DFS Replication
17 4 (0.21%) MetaFrame
17 4 (0.21%) Terminal Server
Systems Management
1 62 (3.29%) SCCM
2 54 (2.87%) Puppet
3 44 (2.34%) Nagios
4 39 (2.07%) Norton AntiVirus
5 32 (1.70%) Backup Exec
6 30 (1.59%) Cisco UCCX
7 29 (1.54%) Opscode Chef
8 25 (1.33%) ZABBIX
8 25 (1.33%) Zenoss
9 21 (1.12%) Tivoli
10 17 (0.90%) HP SIM
11 15 (0.80%) NetBackup
12 14 (0.74%) WSUS
13 13 (0.69%) Oracle Enterprise Manager
14 10 (0.53%) EMC NetWorker
15 9 (0.48%) Cisco CUCM
15 9 (0.48%) Cacti
16 7 (0.37%) Kibana
16 7 (0.37%) Graylog2
17 6 (0.32%) SCOM
Vendors
1 524 (27.83%) Microsoft
2 343 (18.22%) VMware
3 298 (15.83%) Cisco
4 223 (11.84%) Citrix
5 200 (10.62%) Oracle
6 142 (7.54%) HP
7 67 (3.56%) NetApp
8 63 (3.35%) Red Hat
9 61 (3.24%) Remedy
10 56 (2.97%) Juniper
11 54 (2.87%) EMC
12 52 (2.76%) Symantec
13 51 (2.71%) Dell
14 45 (2.39%) CheckPoint
15 43 (2.28%) Salesforce.com
15 43 (2.28%) SolarWinds
15 43 (2.28%) ServiceNow
16 35 (1.86%) SAP
17 34 (1.81%) IBM
17 34 (1.81%) F5
City, London
Red10
Salary: £45000 - £50000 per annum + overtime allowance
Posted: 33 minutes ago
East London
Marcus Donald People
Salary: £25000 to £28000 per annum
Posted: 4 hours ago
North London
Cyber Team
Salary: From £38,000 to £43,000 per annum
Posted: 4 hours ago
West London
Digitech Resourcing Ltd
Salary: From £50,000 to £65,000 per annum
Posted: 5 hours ago
London
Harvey Nash plc
Salary: £26000 - £34000 per annum + + Shift Allowance + Benefits
Posted: 6 hours ago
West London
ThreePeople
Salary: £28000 per annum + benefits
Posted: 21 hours ago
London
Rullion IT Plus
Salary: £45000 - £50000 per annum + benefits + bonus
Posted: 21 hours ago
North London
Lewis Paige
Salary: £30000.00 - £35000.00 per annum
Posted: 22 hours ago
Hackney, London
Voxsmart
Posted: 23 hours ago
South West London
St Christopher's Fellowship
Salary: £31,000 per annum
Posted: Yesterday
London
Resource Solutions - Colt Technology Services
Salary: £ Competitive per annum
Posted: Yesterday
London
Careerwise UK Limited
Salary: £45000 per annum
Posted: Yesterday
South West London
set2recruit
Salary: £65000 - £85000 Per Annum £65k - £85k + Bonus and
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Salary: £28000 per annum
Posted: Yesterday
East London
Imperative People
Salary: £30000.00 - £34000.00 per annum + Bens
Posted: Yesterday
South East London
Understanding Recruitment
Salary: £35346.00 - £42275.00 per annum + £4k on-call, up to 38 d/h, pens
Posted: 2 days ago
Surbiton, Surrey
Complete Tech Limited
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Surbiton, Surrey
Complete Tech Limited
Salary: From £18,000 to £22,000 per annum Overtime available
Posted: 2 days ago
Uxbridge, Middlesex
Parexel
Posted: 2 days ago
Croydon, Surrey
LV=
Salary: Benchmark
Posted: 3 days ago