The first table below looks at the demand for the Help Desk Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 592 579 589
Rank change year-on-year
-13 +10
Permanent jobs requiring a Help Desk Support Analyst 37 18 55
As % of all permanent IT jobs located in London 0.078% 0.041% 0.11%
As % of the Job Titles category 0.083% 0.044% 0.11%
Number of salaries quoted 37 16 55
Average salary £25,000 £23,750 £26,000
Average salary % change year-on-year
+5.26% -8.65%
90% offered a salary of more than £20,500 £18,000 £19,600
10% offered a salary of more than £37,500 £32,500 £30,000
UK excluding London average salary £23,250 £19,500 £20,000
% change year-on-year
+19.23% -2.50%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44463 41317 49029
As % of all permanent IT jobs located in London 93.44% 93.46% 94.52%
Number of salaries quoted 37382 34631 42706
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support Analyst
England

Help Desk Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 22 July 2014.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hounslow - 1 £25,000 -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 July 2014, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 64 (94.12%) Windows
2 57 (83.82%) Active Directory
3 53 (77.94%) Windows 7
4 50 (73.53%) MS Office
5 45 (66.18%) Law
6 40 (58.82%) Windows XP
7 32 (47.06%) MS Excel
8 27 (39.71%) Windows Server 2003
9 26 (38.24%) Citrix
10 25 (36.76%) Windows Server 2008
11 24 (35.29%) ITIL
12 23 (33.82%) WorkSite
13 21 (30.88%) Legal
14 16 (23.53%) Blackberry
15 14 (20.59%) TCP/IP
16 12 (17.65%) Microsoft
16 12 (17.65%) Blackberry Enterprise Server
17 9 (13.24%) Document Management
18 8 (11.76%) SharePoint
18 8 (11.76%) Microsoft Certification
18 8 (11.76%) Incident Management
19 7 (10.29%) MCP
19 7 (10.29%) DHCP
19 7 (10.29%) MS PowerPoint
19 7 (10.29%) Degree
19 7 (10.29%) Video Conferencing
20 6 (8.82%) MS Exchange
20 6 (8.82%) Apple
21 5 (7.35%) A+ Certification
21 5 (7.35%) Interwoven

Help Desk Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 July 2014, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (33.82%) WorkSite
2 12 (17.65%) Blackberry Enterprise Server
3 8 (11.76%) SharePoint
4 6 (8.82%) MS Exchange
5 3 (4.41%) Exchange Server 2010
6 1 (1.47%) IBM Notes
Applications
1 50 (73.53%) MS Office
2 32 (47.06%) MS Excel
3 7 (10.29%) MS PowerPoint
Business Applications
1 1 (1.47%) Maximo
Communications & Networking
1 14 (20.59%) TCP/IP
2 7 (10.29%) DHCP
3 4 (5.88%) VoIP
4 3 (4.41%) VPN
4 3 (4.41%) DNS
4 3 (4.41%) Firewall
5 2 (2.94%) IP Telephony
5 2 (2.94%) VLAN
5 2 (2.94%) LAN
6 1 (1.47%) Cisco IOS
6 1 (1.47%) Wireless
6 1 (1.47%) WAN
6 1 (1.47%) HTTP
Database & Business Intelligence
1 2 (2.94%) SQL Server
1 2 (2.94%) SQL Server 2012
General
1 45 (66.18%) Law
2 21 (30.88%) Legal
3 5 (7.35%) Finance
4 2 (2.94%) Banking
5 1 (1.47%) Investment Banking
5 1 (1.47%) Front Office
5 1 (1.47%) Back Office
Miscellaneous
1 16 (23.53%) Blackberry
2 7 (10.29%) Video Conferencing
3 5 (7.35%) iPad
4 1 (1.47%) Fat Client
4 1 (1.47%) Thin Client
Operating Systems
1 64 (94.12%) Windows
2 53 (77.94%) Windows 7
3 40 (58.82%) Windows XP
4 27 (39.71%) Windows Server 2003
5 25 (36.76%) Windows Server 2008
6 3 (4.41%) Windows 8
7 2 (2.94%) Windows Server 2012
8 1 (1.47%) Mac OS
8 1 (1.47%) Mac OS X Server
8 1 (1.47%) Mac OS X
Processes & Methodologies
1 24 (35.29%) ITIL
2 9 (13.24%) Document Management
3 8 (11.76%) Incident Management
4 5 (7.35%) Service Management
5 2 (2.94%) Asset Management
6 1 (1.47%) ITIL V3
6 1 (1.47%) Portfolio Management
Programming Languages
1 1 (1.47%) SQL
Qualifications
1 8 (11.76%) Microsoft Certification
2 7 (10.29%) MCP
2 7 (10.29%) Degree
3 5 (7.35%) A+ Certification
4 4 (5.88%) MCDST
5 3 (4.41%) MCITP
5 3 (4.41%) MCSE
6 2 (2.94%) ITIL Foundation Certificate
7 1 (1.47%) MOS
Quality Assurance & Compliance
1 2 (2.94%) SLA
System Software
1 57 (83.82%) Active Directory
2 4 (5.88%) XenApp
3 2 (2.94%) VMware Infrastructure
Systems Management
1 1 (1.47%) MAILsweeper
Vendors
1 26 (38.24%) Citrix
2 12 (17.65%) Microsoft
3 6 (8.82%) Apple
4 5 (7.35%) Interwoven
5 4 (5.88%) HP
5 4 (5.88%) VMware
5 4 (5.88%) Altiris
6 3 (4.41%) LANDesk
7 2 (2.94%) Cisco
7 2 (2.94%) Meridio
7 2 (2.94%) Hummingbird
7 2 (2.94%) Open Text
7 2 (2.94%) Remedy
8 1 (1.47%) CQG
8 1 (1.47%) Reuters
8 1 (1.47%) Bloomberg
8 1 (1.47%) Dell
8 1 (1.47%) Lotus
London
Information Technology Services
Salary: £22k - 25k per year
Posted: 2 days ago