The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 569 554 592
Rank change year-on-year
-15 +38
Permanent jobs requiring a Help Desk Support Analyst 54 92 68
As % of all permanent IT jobs located in London 0.13% 0.22% 0.16%
As % of the Job Titles category 0.14% 0.23% 0.16%
Number of salaries quoted 48 90 65
Average salary £24,750 £26,750 £27,500
Average salary % change year-on-year
-7.47% -2.72%
90% offered a salary of more than £21,700 £21,950 £19,000
10% offered a salary of more than £28,500 £31,500 £40,700
UK excluding London average salary £21,000 £21,000 £21,000
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38736 39290 41422
As % of all permanent IT jobs located in London 95.66% 95.73% 95.68%
Number of salaries quoted 33392 33308 33856
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £76,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 13 February 2016.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +60 5 £27,000 +11.34% 1
Croydon -11 3 £24,000 -
Romford - 3 £19,000 -
Chiswick - 2 - -
Ilford - 1 £25,000 -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 13 February 2016, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 95 (79.17%) Windows
2 85 (70.83%) Active Directory
3 75 (62.50%) Windows 7
4 54 (45.00%) Law
5 46 (38.33%) iManage
6 45 (37.50%) Windows XP
7 44 (36.67%) Microsoft
8 41 (34.17%) MS Office
9 27 (22.50%) MS Excel
10 26 (21.67%) Citrix
11 24 (20.00%) ITIL
11 24 (20.00%) Windows Server 2008
12 23 (19.17%) Windows Server 2003
13 22 (18.33%) Windows Server
14 20 (16.67%) Legal
15 13 (10.83%) Analytical Skills
15 13 (10.83%) Windows 8
15 13 (10.83%) MS Exchange
16 11 (9.17%) SLA
16 11 (9.17%) Blackberry
17 10 (8.33%) SQL
17 10 (8.33%) Office 365
18 9 (7.50%) Service Management
18 9 (7.50%) Degree
19 8 (6.67%) Banking
19 8 (6.67%) SQL Server
19 8 (6.67%) TCP/IP
20 7 (5.83%) jQuery
20 7 (5.83%) ITIL Certification
20 7 (5.83%) C#

Help Desk Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 13 February 2016, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (10.83%) MS Exchange
2 5 (4.17%) Blackberry Enterprise Server
3 4 (3.33%) Exchange Server 2010
3 4 (3.33%) IBM Notes
3 4 (3.33%) SharePoint
3 4 (3.33%) Skype for Business
4 1 (0.83%) Exchange Server 2013
Applications
1 41 (34.17%) MS Office
2 27 (22.50%) MS Excel
3 7 (5.83%) MS PowerPoint
4 1 (0.83%) MS Visio
Business Applications
1 1 (0.83%) Dynamics CRM
Cloud Services
1 10 (8.33%) Office 365
Communications & Networking
1 8 (6.67%) TCP/IP
2 4 (3.33%) Intranet
2 4 (3.33%) IP Telephony
3 3 (2.50%) DHCP
3 3 (2.50%) DNS
3 3 (2.50%) Unified Communications
3 3 (2.50%) VPN
4 1 (0.83%) Broadband
4 1 (0.83%) Firewall
4 1 (0.83%) HTTPS
4 1 (0.83%) SMTP
4 1 (0.83%) Wi-Fi
Database & Business Intelligence
1 8 (6.67%) SQL Server
2 1 (0.83%) SQL Server 2005
2 1 (0.83%) SQL Server 2008
General
1 54 (45.00%) Law
2 20 (16.67%) Legal
3 8 (6.67%) Banking
4 6 (5.00%) Finance
5 2 (1.67%) German Language
6 1 (0.83%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (5.83%) .NET
1 7 (5.83%) ASP.NET
1 7 (5.83%) jQuery
2 1 (0.83%) COM
Miscellaneous
1 13 (10.83%) Analytical Skills
2 11 (9.17%) Blackberry
3 5 (4.17%) Video Conferencing
4 4 (3.33%) iPhone
5 3 (2.50%) iPad
6 2 (1.67%) Computer Science
6 2 (1.67%) Fat Client
6 2 (1.67%) Thin Client
7 1 (0.83%) CMDB
7 1 (0.83%) Driving Licence
7 1 (0.83%) FMCG
7 1 (0.83%) Handset
7 1 (0.83%) Private Cloud
Operating Systems
1 95 (79.17%) Windows
2 75 (62.50%) Windows 7
3 45 (37.50%) Windows XP
4 24 (20.00%) Windows Server 2008
5 23 (19.17%) Windows Server 2003
6 22 (18.33%) Windows Server
7 13 (10.83%) Windows 8
8 5 (4.17%) Android
9 3 (2.50%) Windows Server 2012
10 2 (1.67%) Windows 10
11 1 (0.83%) Mac OS X
Processes & Methodologies
1 24 (20.00%) ITIL
2 9 (7.50%) Service Management
3 7 (5.83%) Incident Management
3 7 (5.83%) MVC
3 7 (5.83%) Web Development
4 5 (4.17%) CRM
5 4 (3.33%) Document Management
6 3 (2.50%) Asset Management
6 3 (2.50%) Disaster Recovery
6 3 (2.50%) ITIL V3
6 3 (2.50%) Knowledge Management
6 3 (2.50%) Line Management
6 3 (2.50%) Patch Management
6 3 (2.50%) Problem Management
6 3 (2.50%) Release Management
7 2 (1.67%) Change Management
7 2 (1.67%) ITSM
7 2 (1.67%) Project Management
8 1 (0.83%) Data Protection
8 1 (0.83%) Time Management
Programming Languages
1 10 (8.33%) SQL
2 7 (5.83%) C#
Qualifications
1 9 (7.50%) Degree
2 7 (5.83%) ITIL Certification
3 4 (3.33%) MOS
4 2 (1.67%) Microsoft Certification
5 1 (0.83%) HND
5 1 (0.83%) ITIL Foundation Certificate
5 1 (0.83%) MCDST
5 1 (0.83%) NVQ Level 3
5 1 (0.83%) NVQ Level 4
5 1 (0.83%) SC Cleared
5 1 (0.83%) Security Cleared
Quality Assurance & Compliance
1 11 (9.17%) SLA
System Software
1 85 (70.83%) Active Directory
2 1 (0.83%) Terminal Server
2 1 (0.83%) VMware Infrastructure
Systems Management
1 3 (2.50%) SCCM
Vendors
1 46 (38.33%) iManage
2 44 (36.67%) Microsoft
3 26 (21.67%) Citrix
4 4 (3.33%) Interwoven
4 4 (3.33%) Lotus
5 3 (2.50%) Cisco
6 2 (1.67%) HP
6 2 (1.67%) ServiceNow
7 1 (0.83%) Adobe
7 1 (0.83%) Bloomberg
7 1 (0.83%) Dell
7 1 (0.83%) Infor
7 1 (0.83%) OpenText
7 1 (0.83%) Red Hat
7 1 (0.83%) Remedy
7 1 (0.83%) Reuters
7 1 (0.83%) SonicWALL
7 1 (0.83%) Sun
7 1 (0.83%) VMware
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Salary: From £25,000 to £28,000 per annum
Posted: 2 days ago
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Posted: 6 days ago
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