The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Help Desk Support Analyst
Rank 602 621 598
Rank change year-on-year
+19 -23
Permanent jobs requiring a Help Desk Support Analyst 38 30 33
As % of all permanent IT jobs located in London 0.085% 0.061% 0.071%
As % of the Job Titles category 0.091% 0.065% 0.076%
Number of salaries quoted 35 27 24
Average salary £26,000 £30,000 £26,500
Average salary % change year-on-year
-13.33% +13.20%
90% offered a salary of more than £21,500 £20,000 £20,450
10% offered a salary of more than £36,000 £35,500 £32,850
UK excluding London average salary £20,000 £20,984 £22,000
% change year-on-year
-4.68% -4.62%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41638 46377 43450
As % of all permanent IT jobs located in London 93.52% 93.93% 93.98%
Number of salaries quoted 35147 38246 36697
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £31,500 £32,500
10% offered a salary of more than £79,000 £75,000 £75,250
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 17 April 2015.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 5 £26,750 +7.00%
Chessington - 3 £21,500 -
Southwark - 1 £27,000 -
Mayfair - 1 £20,000 -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 17 April 2015, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 77 (95.06%) Windows
2 60 (74.07%) Active Directory
3 53 (65.43%) Windows 7
4 32 (39.51%) MS Office
5 29 (35.80%) Windows XP
6 25 (30.86%) MS Exchange
7 24 (29.63%) Citrix
8 23 (28.40%) VMware
9 21 (25.93%) MS Excel
10 19 (23.46%) Windows Server 2008
11 17 (20.99%) Cisco
11 17 (20.99%) ITIL
11 17 (20.99%) Blackberry
12 15 (18.52%) Microsoft
12 15 (18.52%) WAN
13 14 (17.28%) LAN
13 14 (17.28%) SQL Server
13 14 (17.28%) Law
13 14 (17.28%) Firewall
14 13 (16.05%) Exchange Server 2010
15 12 (14.81%) Degree
15 12 (14.81%) Windows 8
15 12 (14.81%) Windows Server 2012
15 12 (14.81%) HP
16 11 (13.58%) Windows Server 2003
16 11 (13.58%) DNS
17 10 (12.35%) Mitel
17 10 (12.35%) Finance
17 10 (12.35%) SAN
17 10 (12.35%) WorkSite

Help Desk Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 17 April 2015, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (30.86%) MS Exchange
2 13 (16.05%) Exchange Server 2010
3 10 (12.35%) WorkSite
4 8 (9.88%) Exchange Server 2007
5 7 (8.64%) Blackberry Enterprise Server
6 1 (1.23%) IBM Notes
Applications
1 32 (39.51%) MS Office
2 21 (25.93%) MS Excel
3 7 (8.64%) MS PowerPoint
Cloud Services
1 7 (8.64%) Office 365
2 1 (1.23%) Mimecast
Communications & Networking
1 15 (18.52%) WAN
2 14 (17.28%) LAN
2 14 (17.28%) Firewall
3 11 (13.58%) DNS
4 10 (12.35%) SAN
5 7 (8.64%) VPN
6 6 (7.41%) Wi-Fi
7 5 (6.17%) TCP/IP
8 4 (4.94%) VoIP
8 4 (4.94%) VLAN
9 1 (1.23%) IP Telephony
Database & Business Intelligence
1 14 (17.28%) SQL Server
2 4 (4.94%) SQL Server 2012
General
1 14 (17.28%) Law
2 10 (12.35%) Finance
3 8 (9.88%) Legal
4 5 (6.17%) Banking
5 4 (4.94%) Telecoms
6 1 (1.23%) Front Office
6 1 (1.23%) Investment Banking
Miscellaneous
1 17 (20.99%) Blackberry
2 1 (1.23%) Handset
2 1 (1.23%) Computer Science
2 1 (1.23%) Analytical Skills
Operating Systems
1 77 (95.06%) Windows
2 53 (65.43%) Windows 7
3 29 (35.80%) Windows XP
4 19 (23.46%) Windows Server 2008
5 12 (14.81%) Windows 8
5 12 (14.81%) Windows Server 2012
6 11 (13.58%) Windows Server 2003
7 3 (3.70%) Mac OS X
8 2 (2.47%) Windows Vista
9 1 (1.23%) Mac OS
9 1 (1.23%) Apple iOS
Processes & Methodologies
1 17 (20.99%) ITIL
2 6 (7.41%) Service Delivery
3 5 (6.17%) Document Management
4 1 (1.23%) Incident Management
4 1 (1.23%) Web Design
Programming Languages
1 1 (1.23%) C
1 1 (1.23%) SQL
Qualifications
1 12 (14.81%) Degree
2 5 (6.17%) ITIL Foundation Certificate
3 4 (4.94%) MCITP
3 4 (4.94%) MCP
3 4 (4.94%) HNC
3 4 (4.94%) HND
3 4 (4.94%) MCSE
3 4 (4.94%) Microsoft Certification
4 1 (1.23%) MOS
Quality Assurance & Compliance
1 8 (9.88%) SLA
2 1 (1.23%) QA
System Software
1 60 (74.07%) Active Directory
2 10 (12.35%) VMware Infrastructure
3 8 (9.88%) XenApp
4 7 (8.64%) vSphere
4 7 (8.64%) VMware ESXi
4 7 (8.64%) Hyper-V
Systems Management
1 1 (1.23%) SCCM
1 1 (1.23%) McAfee ePO
Vendors
1 24 (29.63%) Citrix
2 23 (28.40%) VMware
3 17 (20.99%) Cisco
4 15 (18.52%) Microsoft
5 12 (14.81%) HP
6 10 (12.35%) Mitel
7 6 (7.41%) Altiris
8 5 (6.17%) LANDesk
9 3 (3.70%) Adobe
9 3 (3.70%) Bloomberg
10 1 (1.23%) McAfee
10 1 (1.23%) Wyse
10 1 (1.23%) Lotus
10 1 (1.23%) Reuters
10 1 (1.23%) ServiceNow
South West London
Bluetownonline
Salary: £23k per year
Posted: 5 days ago