The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Help Desk Support Analyst
Rank 614 629 595
Rank change year-on-year
+15 -34
Permanent jobs requiring a Help Desk Support Analyst 22 37 25
As % of all permanent IT jobs located in London 0.050% 0.077% 0.056%
As % of the Job Titles category 0.053% 0.082% 0.060%
Number of salaries quoted 22 37 23
Average salary £26,500 £25,000 £25,000
Average salary % change year-on-year
+6.00% -
90% offered a salary of more than £22,000 £20,500 £18,000
10% offered a salary of more than £29,750 £37,500 £32,500
UK excluding London average salary £21,500 £23,250 £19,500
% change year-on-year
-7.52% +19.23%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41271 44993 41469
As % of all permanent IT jobs located in London 93.31% 93.47% 93.48%
Number of salaries quoted 34981 37795 34683
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 31 July 2015.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 4 £26,000 -
City of London - 4 £27,250 - 1
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 44 (83.02%) Windows
2 35 (66.04%) Active Directory
3 24 (45.28%) Windows 7
4 22 (41.51%) Citrix
5 20 (37.74%) Windows XP
6 17 (32.08%) MS Office
7 16 (30.19%) Law
8 15 (28.30%) Blackberry
9 13 (24.53%) WorkSite
10 12 (22.64%) Degree
10 12 (22.64%) Microsoft
11 8 (15.09%) Telecoms
11 8 (15.09%) Windows Server 2003
11 8 (15.09%) LAN
11 8 (15.09%) WAN
11 8 (15.09%) MS Excel
11 8 (15.09%) Windows Server 2008
11 8 (15.09%) XenApp
11 8 (15.09%) Banking
12 7 (13.21%) MS Exchange
12 7 (13.21%) Finance
12 7 (13.21%) VMware
12 7 (13.21%) Wi-Fi
13 6 (11.32%) Firewall
13 6 (11.32%) SQL Server
14 5 (9.43%) Windows 8
14 5 (9.43%) VPN
14 5 (9.43%) HP
14 5 (9.43%) ITIL
14 5 (9.43%) HNC

Help Desk Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (24.53%) WorkSite
2 7 (13.21%) MS Exchange
3 3 (5.66%) Exchange Server 2010
4 2 (3.77%) SharePoint
Applications
1 17 (32.08%) MS Office
2 8 (15.09%) MS Excel
3 1 (1.89%) MS PowerPoint
Cloud Services
1 1 (1.89%) Mimecast
Communications & Networking
1 8 (15.09%) LAN
1 8 (15.09%) WAN
2 7 (13.21%) Wi-Fi
3 6 (11.32%) Firewall
4 5 (9.43%) VPN
5 3 (5.66%) DNS
5 3 (5.66%) SAN
5 3 (5.66%) VoIP
5 3 (5.66%) VLAN
5 3 (5.66%) TCP/IP
6 1 (1.89%) Broadband
6 1 (1.89%) HTTP
6 1 (1.89%) Intranet
Database & Business Intelligence
1 6 (11.32%) SQL Server
2 3 (5.66%) SQL Server 2012
General
1 16 (30.19%) Law
2 8 (15.09%) Telecoms
2 8 (15.09%) Banking
3 7 (13.21%) Finance
4 3 (5.66%) Legal
5 1 (1.89%) Marketing
5 1 (1.89%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.89%) HTML
Miscellaneous
1 15 (28.30%) Blackberry
2 4 (7.55%) Analytical Skills
3 2 (3.77%) Reference Data
3 2 (3.77%) iPhone
4 1 (1.89%) iPad
4 1 (1.89%) New Media
4 1 (1.89%) User Experience
4 1 (1.89%) Management Information System
4 1 (1.89%) Handset
4 1 (1.89%) Computer Science
4 1 (1.89%) Video Conferencing
Operating Systems
1 44 (83.02%) Windows
2 24 (45.28%) Windows 7
3 20 (37.74%) Windows XP
4 8 (15.09%) Windows Server 2003
4 8 (15.09%) Windows Server 2008
5 5 (9.43%) Windows 8
6 4 (7.55%) Mac OS X
7 3 (5.66%) Windows Server 2012
8 2 (3.77%) Windows Vista
Processes & Methodologies
1 5 (9.43%) ITIL
2 2 (3.77%) CRM
2 2 (3.77%) DNA
2 2 (3.77%) Service Delivery
2 2 (3.77%) Time Management
2 2 (3.77%) Portfolio Management
3 1 (1.89%) Line Management
3 1 (1.89%) Data Protection
3 1 (1.89%) Online Marketing
3 1 (1.89%) Data Security
3 1 (1.89%) Document Management
3 1 (1.89%) Problem Management
3 1 (1.89%) Release Management
Programming Languages
1 1 (1.89%) C
Qualifications
1 12 (22.64%) Degree
2 5 (9.43%) HNC
2 5 (9.43%) HND
3 4 (7.55%) MCP
4 3 (5.66%) MCITP
4 3 (5.66%) MCSE
4 3 (5.66%) Microsoft Certification
5 1 (1.89%) A+ Certification
5 1 (1.89%) MOS
Quality Assurance & Compliance
1 4 (7.55%) SLA
System Software
1 35 (66.04%) Active Directory
2 8 (15.09%) XenApp
3 1 (1.89%) VMware Infrastructure
Systems Management
1 1 (1.89%) MAILsweeper
1 1 (1.89%) SCCM
1 1 (1.89%) McAfee ePO
Vendors
1 22 (41.51%) Citrix
2 12 (22.64%) Microsoft
3 7 (13.21%) VMware
4 5 (9.43%) HP
5 4 (7.55%) Bloomberg
5 4 (7.55%) LANDesk
6 3 (5.66%) Mitel
6 3 (5.66%) Cisco
7 2 (3.77%) Adobe
7 2 (3.77%) Altiris
7 2 (3.77%) Reuters
8 1 (1.89%) McAfee
8 1 (1.89%) Wyse
8 1 (1.89%) Hummingbird
City, London
Dupen Recruitment Services
Salary: £26000 - £28000 per annum + neg.+ range of benefits
Posted: 3 days ago
London
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Salary: £23k per year
Posted: 17 days ago