The statistics below represent IT jobs advertised across the London region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Help Desk Support Analyst
England / London
Rank 551 588 566
Rank change year-on-year
+37 -22
Permanent jobs requiring a Help Desk Support Analyst 39 51 97
As % of all permanent IT jobs located in London 0.12% 0.13% 0.23%
As % of the Job Titles category 0.12% 0.13% 0.24%
Number of salaries quoted 36 45 94
Median salary £25,500 £24,500 £26,500
Median salary % change year-on-year
+4.08% -7.54%
90% offered a salary of more than £22,500 £21,400 £21,650
10% offered a salary of more than £35,500 £28,500 £31,500
UK excluding London median salary £21,000 £21,500 £21,000
% change year-on-year
-2.32% +2.38%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32377 39014 40066
As % of all permanent IT jobs located in London 95.70% 96.15% 95.95%
Number of salaries quoted 27430 33625 33882
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,500 £32,500 £31,500
10% offered a salary of more than £82,500 £76,500 £80,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 20 February 2017.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +37 3 £30,000 +11.11%
Croydon +2 2 £29,164 +21.51% 1
Docklands, London - 1 £25,000 - 1
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 20 February 2017, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support Analyst in the job title.

1 60 (76.92%) Windows
2 58 (74.36%) Active Directory
3 52 (66.67%) Windows 7
4 39 (50.00%) Microsoft
5 35 (44.87%) MS Office
6 28 (35.90%) Law
6 28 (35.90%) MS Excel
7 25 (32.05%) iManage
8 24 (30.77%) Windows XP
9 22 (28.21%) ITIL
9 22 (28.21%) Legal
10 17 (21.79%) Citrix
11 16 (20.51%) MOS
12 11 (14.10%) Blackberry
13 10 (12.82%) C
14 9 (11.54%) VMware
15 8 (10.26%) Banking
15 8 (10.26%) Skype for Business
15 8 (10.26%) Windows 8
16 7 (8.97%) ITSM
16 7 (8.97%) iPad
17 6 (7.69%) Bloomberg
17 6 (7.69%) LAN
17 6 (7.69%) WAN
17 6 (7.69%) Eikon
17 6 (7.69%) FactSet
18 5 (6.41%) Microsoft Certification
18 5 (6.41%) Windows Server 2003
18 5 (6.41%) MS PowerPoint
18 5 (6.41%) Finance

Help Desk Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.26%) Skype for Business
2 4 (5.13%) MS Exchange
3 3 (3.85%) Blackberry Enterprise Server
4 2 (2.56%) Exchange Server 2013
4 2 (2.56%) SharePoint
5 1 (1.28%) WordPress
Applications
1 35 (44.87%) MS Office
2 28 (35.90%) MS Excel
3 5 (6.41%) MS PowerPoint
4 1 (1.28%) Acrobat
4 1 (1.28%) MS Visio
Business Applications
1 6 (7.69%) Eikon
Cloud Services
1 4 (5.13%) Office 365
2 2 (2.56%) Microsoft Azure
Communications & Networking
1 6 (7.69%) LAN
1 6 (7.69%) WAN
2 4 (5.13%) TCP/IP
3 3 (3.85%) DHCP
3 3 (3.85%) DNS
3 3 (3.85%) VoIP
4 2 (2.56%) Ethernet
4 2 (2.56%) Firewall
5 1 (1.28%) ADSL
5 1 (1.28%) Cisco IOS
5 1 (1.28%) Internet
5 1 (1.28%) Skype
5 1 (1.28%) VPN
5 1 (1.28%) WLAN
Database & Business Intelligence
1 3 (3.85%) SQL Server
2 2 (2.56%) Oracle Database
2 2 (2.56%) Oracle Database 11g
General
1 28 (35.90%) Law
2 22 (28.21%) Legal
3 8 (10.26%) Banking
4 5 (6.41%) Finance
5 4 (5.13%) German Language
6 1 (1.28%) International Banking
6 1 (1.28%) Publishing
6 1 (1.28%) Retail
6 1 (1.28%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.28%) .NET
1 1 (1.28%) Ruby on Rails
Miscellaneous
1 11 (14.10%) Blackberry
2 7 (8.97%) iPad
3 3 (3.85%) Analytical Skills
4 2 (2.56%) Video Conferencing
5 1 (1.28%) Management Information System
Operating Systems
1 60 (76.92%) Windows
2 52 (66.67%) Windows 7
3 24 (30.77%) Windows XP
4 8 (10.26%) Windows 8
5 5 (6.41%) Windows Server 2003
6 4 (5.13%) Windows Server 2008
6 4 (5.13%) Windows Server 2012
7 3 (3.85%) Mac OS X
7 3 (3.85%) Windows 10
7 3 (3.85%) Windows Server
8 1 (1.28%) Android
8 1 (1.28%) Apple iOS
8 1 (1.28%) Windows Phone
Processes & Methodologies
1 22 (28.21%) ITIL
2 7 (8.97%) ITSM
3 4 (5.13%) Service Management
4 3 (3.85%) CRM
4 3 (3.85%) Document Management
5 2 (2.56%) Asset Management
5 2 (2.56%) Incident Management
5 2 (2.56%) People Management
6 1 (1.28%) Agile Software Development
6 1 (1.28%) Functional Testing
6 1 (1.28%) Identity Management
6 1 (1.28%) PRINCE2
6 1 (1.28%) Product Management
6 1 (1.28%) Project Management
6 1 (1.28%) Service Delivery
6 1 (1.28%) Software Deployment
6 1 (1.28%) Stakeholder Management
6 1 (1.28%) Time Management
6 1 (1.28%) User Acceptance Testing
Programming Languages
1 10 (12.82%) C
2 2 (2.56%) SQL
3 1 (1.28%) PowerShell
3 1 (1.28%) Ruby
Qualifications
1 16 (20.51%) MOS
2 5 (6.41%) Microsoft Certification
3 3 (3.85%) ITIL Certification
3 3 (3.85%) MCSA
4 1 (1.28%) Degree
4 1 (1.28%) MCITP
4 1 (1.28%) MCP
4 1 (1.28%) MCSE
4 1 (1.28%) MCTS
Quality Assurance & Compliance
1 2 (2.56%) QA
1 2 (2.56%) SLA
System Software
1 58 (74.36%) Active Directory
2 1 (1.28%) VMware Infrastructure
2 1 (1.28%) XenApp
2 1 (1.28%) XenDesktop
Systems Management
1 2 (2.56%) Backup Exec
1 2 (2.56%) Norton AntiVirus
1 2 (2.56%) SCCM
2 1 (1.28%) CA Spectrum
2 1 (1.28%) McAfee ePO
2 1 (1.28%) Nagios
2 1 (1.28%) NetBackup
2 1 (1.28%) SCOM
2 1 (1.28%) WSUS
Vendors
1 39 (50.00%) Microsoft
2 25 (32.05%) iManage
3 17 (21.79%) Citrix
4 9 (11.54%) VMware
5 6 (7.69%) Bloomberg
5 6 (7.69%) FactSet
6 4 (5.13%) Apple
6 4 (5.13%) Cisco
7 2 (2.56%) Canon
7 2 (2.56%) HP
7 2 (2.56%) Intel Security
7 2 (2.56%) Oracle
7 2 (2.56%) Splunk
7 2 (2.56%) Symantec
8 1 (1.28%) BT
8 1 (1.28%) CA
8 1 (1.28%) CheckPoint
8 1 (1.28%) Interwoven
8 1 (1.28%) MobileIron
8 1 (1.28%) ServiceNow
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 9 hours ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 12 hours ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 13 days ago
Croydon, London, United Kingdom
The Body Shop
Salary: Competitive + Excellent Benefits
Posted: 20 days ago