The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Help Desk Support Analyst
Rank 577 589 580
Rank change year-on-year
+12 -9
Permanent jobs requiring a Help Desk Support Analyst 41 24 45
As % of all permanent IT jobs located in London 0.10% 0.056% 0.099%
As % of the Job Titles category 0.11% 0.060% 0.11%
Number of salaries quoted 39 23 45
Average salary £27,500 £32,000 £27,400
Average salary % change year-on-year
-14.06% +16.78%
90% offered a salary of more than £21,500 £22,400 £23,000
10% offered a salary of more than £29,000 £37,000 £33,500
UK excluding London average salary £19,500 £21,000 £21,000
% change year-on-year
-7.14% -
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38247 40284 42737
As % of all permanent IT jobs located in London 93.76% 93.87% 94.37%
Number of salaries quoted 32524 32996 36775
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 28 January 2015.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 6 £24,000 -
Chessington -9 3 £21,500 +13.15% 1
City of London +7 2 £43,000 +56.36% 1
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 January 2015, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 80 (94.12%) Windows
2 69 (81.18%) Active Directory
3 66 (77.65%) Windows 7
4 43 (50.59%) MS Office
5 32 (37.65%) Windows XP
6 28 (32.94%) MS Exchange
7 27 (31.76%) MS Excel
8 24 (28.24%) Microsoft
8 24 (28.24%) ITIL
8 24 (28.24%) Finance
9 23 (27.06%) VMware
10 22 (25.88%) Windows Server 2008
11 20 (23.53%) Citrix
12 19 (22.35%) Exchange Server 2010
13 16 (18.82%) Exchange Server 2007
14 15 (17.65%) Cisco
15 13 (15.29%) Windows Server 2003
15 13 (15.29%) Blackberry
16 11 (12.94%) Law
16 11 (12.94%) ITIL Foundation Certificate
17 10 (11.76%) Windows Server 2012
17 10 (11.76%) VMware Infrastructure
18 9 (10.59%) Windows 8
18 9 (10.59%) DNS
19 8 (9.41%) SQL Server
19 8 (9.41%) WAN
19 8 (9.41%) TCP/IP
19 8 (9.41%) VPN
19 8 (9.41%) Firewall
19 8 (9.41%) Blackberry Enterprise Server

Help Desk Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 January 2015, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (32.94%) MS Exchange
2 19 (22.35%) Exchange Server 2010
3 16 (18.82%) Exchange Server 2007
4 8 (9.41%) Blackberry Enterprise Server
4 8 (9.41%) WorkSite
5 1 (1.18%) IBM Notes
5 1 (1.18%) Exchange Server 2013
Applications
1 43 (50.59%) MS Office
2 27 (31.76%) MS Excel
3 8 (9.41%) MS PowerPoint
Cloud Services
1 8 (9.41%) Office 365
Communications & Networking
1 9 (10.59%) DNS
2 8 (9.41%) TCP/IP
2 8 (9.41%) VPN
2 8 (9.41%) WAN
2 8 (9.41%) Firewall
3 7 (8.24%) LAN
3 7 (8.24%) SAN
4 1 (1.18%) VoIP
4 1 (1.18%) DHCP
4 1 (1.18%) IP Telephony
4 1 (1.18%) VLAN
4 1 (1.18%) Broadband
Database & Business Intelligence
1 8 (9.41%) SQL Server
2 1 (1.18%) SQL Server 2012
General
1 24 (28.24%) Finance
2 11 (12.94%) Law
3 7 (8.24%) Legal
4 1 (1.18%) Games
4 1 (1.18%) Banking
4 1 (1.18%) Investment Banking
4 1 (1.18%) Mandarin Language
4 1 (1.18%) Front Office
Miscellaneous
1 13 (15.29%) Blackberry
2 5 (5.88%) Computer Science
3 1 (1.18%) iPhone
3 1 (1.18%) Handset
Operating Systems
1 80 (94.12%) Windows
2 66 (77.65%) Windows 7
3 32 (37.65%) Windows XP
4 22 (25.88%) Windows Server 2008
5 13 (15.29%) Windows Server 2003
6 10 (11.76%) Windows Server 2012
7 9 (10.59%) Windows 8
8 2 (2.35%) UNIX
9 1 (1.18%) Windows Mobile
9 1 (1.18%) Mac OS X
9 1 (1.18%) Mac OS
9 1 (1.18%) Apple iOS
Processes & Methodologies
1 24 (28.24%) ITIL
2 6 (7.06%) Document Management
3 4 (4.71%) Service Delivery
4 2 (2.35%) Fault Management
5 1 (1.18%) QMS
5 1 (1.18%) Mentoring
5 1 (1.18%) Web Design
5 1 (1.18%) Incident Management
Programming Languages
1 1 (1.18%) C
1 1 (1.18%) SQL
Qualifications
1 11 (12.94%) ITIL Foundation Certificate
2 6 (7.06%) Degree
3 2 (2.35%) Microsoft Certification
4 1 (1.18%) A+ Certification
4 1 (1.18%) MCITP
4 1 (1.18%) MCP
4 1 (1.18%) MCSE
Quality Assurance & Compliance
1 7 (8.24%) SLA
2 1 (1.18%) QA
System Software
1 69 (81.18%) Active Directory
2 10 (11.76%) VMware Infrastructure
3 8 (9.41%) Hyper-V
3 8 (9.41%) vSphere
3 8 (9.41%) VMware ESXi
4 1 (1.18%) XenApp
Systems Management
1 2 (2.35%) Backup Exec
Vendors
1 24 (28.24%) Microsoft
2 23 (27.06%) VMware
3 20 (23.53%) Citrix
4 15 (17.65%) Cisco
5 8 (9.41%) LANDesk
6 7 (8.24%) ServiceNow
6 7 (8.24%) Mitel
6 7 (8.24%) HP
7 4 (4.71%) Altiris
8 2 (2.35%) Avaya
8 2 (2.35%) Veritas
9 1 (1.18%) Lotus
9 1 (1.18%) Apple
9 1 (1.18%) Reuters
9 1 (1.18%) Bloomberg
9 1 (1.18%) Dell
9 1 (1.18%) Adobe
West London
Vadis People
Salary: c£24,000 - £28,000 plus ex bens
Posted: 19 hours ago
Chessington, Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum + Excellent Benefits
Posted: Yesterday
London
Information Technology Services
Salary: £20k - 25k per year
Posted: 2 days ago
East London
ARC IT Recruitment Ltd
Salary: £25000 - £30000 Per Annum
Posted: 4 days ago
City, London
Coal IT Services
Salary: From £20,000 to £24,000 per annum + Excellent Benefits
Posted: 4 days ago