The statistics below represent IT jobs advertised across the London region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 576 582 627
Rank change year-on-year
+6 +45
Permanent jobs requiring a Help Desk Support Analyst 82 81 86
As % of all permanent IT jobs located in London 0.19% 0.18% 0.17%
As % of the Job Titles category 0.20% 0.19% 0.18%
Number of salaries quoted 80 76 82
Median salary £25,000 £25,750 £26,500
Median salary % change year-on-year
-2.91% -2.83%
90% offered a salary of more than £22,000 £21,000 £20,050
10% offered a salary of more than £28,600 £32,500 £35,500
UK excluding London median salary £23,000 £21,000 £21,500
% change year-on-year
+9.52% -2.32%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40374 42662 47687
As % of all permanent IT jobs located in London 95.81% 95.80% 95.99%
Number of salaries quoted 35018 35907 39435
Median salary £55,000 £53,500 £52,500
Median salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 3 May 2016.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +3 12 £22,500 -11.76% 1
City of London +45 5 £26,000 +7.21% 1
Romford - 2 £19,000 -
Chiswick - 2 - -
Chessington +8 1 £29,500 +31.11%
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 3 May 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support Analyst in the job title.

1 99 (70.21%) Windows
2 88 (62.41%) Active Directory
3 81 (57.45%) Windows 7
4 51 (36.17%) iManage
5 48 (34.04%) Windows XP
6 44 (31.21%) MS Office
7 38 (26.95%) Law
8 37 (26.24%) Microsoft
9 35 (24.82%) MS Excel
10 29 (20.57%) ITIL
11 27 (19.15%) Citrix
12 26 (18.44%) Windows Server
13 25 (17.73%) Finance
14 20 (14.18%) Windows Server 2008
15 19 (13.48%) Windows Server 2003
16 17 (12.06%) Legal
17 16 (11.35%) QA
17 16 (11.35%) Wealth Management
18 14 (9.93%) MS Exchange
19 13 (9.22%) Service Management
20 12 (8.51%) ITIL Certification
21 11 (7.80%) Skype for Business
22 10 (7.09%) Blackberry
23 9 (6.38%) MS PowerPoint
24 8 (5.67%) Office 365
25 6 (4.26%) SLA
25 6 (4.26%) SharePoint
25 6 (4.26%) Banking
26 5 (3.55%) MOS
26 5 (3.55%) Degree

Help Desk Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.93%) MS Exchange
2 11 (7.80%) Skype for Business
3 6 (4.26%) SharePoint
4 4 (2.84%) Blackberry Enterprise Server
4 4 (2.84%) Exchange Server 2010
Applications
1 44 (31.21%) MS Office
2 35 (24.82%) MS Excel
3 9 (6.38%) MS PowerPoint
4 3 (2.13%) Adobe Creative Suite
5 1 (0.71%) MS Visio
5 1 (0.71%) Photoshop
Business Applications
1 1 (0.71%) Dynamics CRM
Cloud Services
1 8 (5.67%) Office 365
2 1 (0.71%) Mimecast
Communications & Networking
1 5 (3.55%) TCP/IP
2 4 (2.84%) VPN
3 3 (2.13%) DHCP
3 3 (2.13%) DNS
3 3 (2.13%) Intranet
3 3 (2.13%) Unified Communications
4 2 (1.42%) IP Telephony
4 2 (1.42%) LAN
5 1 (0.71%) Firewall
5 1 (0.71%) Skype
5 1 (0.71%) SMTP
Database & Business Intelligence
1 1 (0.71%) SQL Server
1 1 (0.71%) SQL Server 2005
1 1 (0.71%) SQL Server 2008
General
1 38 (26.95%) Law
2 25 (17.73%) Finance
3 17 (12.06%) Legal
4 6 (4.26%) Banking
5 1 (0.71%) Billing
5 1 (0.71%) German Language
5 1 (0.71%) Investment Banking
5 1 (0.71%) Retail
5 1 (0.71%) Telecoms
Miscellaneous
1 10 (7.09%) Blackberry
2 5 (3.55%) iPhone
3 4 (2.84%) Analytical Skills
3 4 (2.84%) iPad
3 4 (2.84%) Video Conferencing
4 2 (1.42%) Computer Science
4 2 (1.42%) Driving Licence
5 1 (0.71%) CMDB
5 1 (0.71%) Fat Client
5 1 (0.71%) FMCG
5 1 (0.71%) Handset
5 1 (0.71%) Private Cloud
5 1 (0.71%) Smartphone
5 1 (0.71%) Thin Client
Operating Systems
1 99 (70.21%) Windows
2 81 (57.45%) Windows 7
3 48 (34.04%) Windows XP
4 26 (18.44%) Windows Server
5 20 (14.18%) Windows Server 2008
6 19 (13.48%) Windows Server 2003
7 5 (3.55%) Android
8 4 (2.84%) Windows 8
9 2 (1.42%) Windows 10
9 2 (1.42%) Windows Server 2012
10 1 (0.71%) Apple iOS
10 1 (0.71%) Mac OS X
Processes & Methodologies
1 29 (20.57%) ITIL
2 16 (11.35%) Wealth Management
3 13 (9.22%) Service Management
4 4 (2.84%) ITIL V3
5 3 (2.13%) Asset Management
5 3 (2.13%) Disaster Recovery
5 3 (2.13%) Patch Management
5 3 (2.13%) Service Delivery
5 3 (2.13%) Workflow
6 2 (1.42%) Change Management
6 2 (1.42%) CRM
6 2 (1.42%) Incident Management
6 2 (1.42%) ITSM
6 2 (1.42%) Knowledge Management
6 2 (1.42%) Mobile Device Management
6 2 (1.42%) Problem Management
6 2 (1.42%) Project Management
6 2 (1.42%) Release Management
7 1 (0.71%) Line Management
7 1 (0.71%) Time Management
Programming Languages
1 4 (2.84%) SQL
Qualifications
1 12 (8.51%) ITIL Certification
2 5 (3.55%) Degree
2 5 (3.55%) MOS
3 3 (2.13%) ITIL Foundation Certificate
3 3 (2.13%) MCDST
3 3 (2.13%) Microsoft Certification
4 2 (1.42%) MCP
4 2 (1.42%) MCSA
5 1 (0.71%) HND
5 1 (0.71%) NVQ Level 3
5 1 (0.71%) NVQ Level 4
5 1 (0.71%) SC Cleared
5 1 (0.71%) Security Cleared
Quality Assurance & Compliance
1 16 (11.35%) QA
2 6 (4.26%) SLA
System Software
1 88 (62.41%) Active Directory
2 2 (1.42%) Terminal Server
2 2 (1.42%) XenApp
3 1 (0.71%) VMware Infrastructure
Systems Management
1 3 (2.13%) SCCM
Vendors
1 51 (36.17%) iManage
2 37 (26.24%) Microsoft
3 27 (19.15%) Citrix
4 3 (2.13%) Adobe
4 3 (2.13%) Cisco
5 2 (1.42%) ServiceNow
6 1 (0.71%) Avaya
6 1 (0.71%) Dell
6 1 (0.71%) HP
6 1 (0.71%) Intel Security
6 1 (0.71%) OpenText
6 1 (0.71%) Remedy
6 1 (0.71%) Sage
6 1 (0.71%) SonicWALL
6 1 (0.71%) VMware
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 21 hours ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 23 hours ago
North West London
Marcus Donald People
Salary: £23000 - £25000 per annum
Posted: 4 days ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 5 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 9 days ago
South West London
World First
Salary: From £28,000 to £35,000 per annum + excellent bonus & benefits package
Posted: 22 days ago