The first table below looks at the demand for the Help Desk Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 636 582 629
Rank change year-on-year
-54 +47
Permanent jobs requiring a Help Desk Support Analyst 29 33 41
As % of all permanent IT jobs located in London 0.058% 0.071% 0.073%
As % of the Job Titles category 0.062% 0.076% 0.078%
Number of salaries quoted 27 24 40
Average salary £30,000 £26,500 £27,500
Average salary % change year-on-year
+13.20% -3.63%
90% offered a salary of more than £20,000 £20,450 £20,000
10% offered a salary of more than £35,500 £32,850 £33,650
UK excluding London average salary £20,984 £22,000 £20,750
% change year-on-year
-4.62% +6.02%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
47128 43468 52649
As % of all permanent IT jobs located in London 93.78% 93.93% 93.86%
Number of salaries quoted 38864 36712 45646
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,500 £77,500 £75,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Help Desk Support Analyst
England

Help Desk Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Salary Trend in London

Help Desk Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 16 April 2014.

Help Desk Support Analyst Salary Histogram in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -6 5 £25,000 -20.00%
Croydon - 1 £25,250 -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 16 April 2014, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 52 (94.55%) Windows
2 42 (76.36%) Active Directory
3 40 (72.73%) MS Office
4 36 (65.45%) Windows 7
5 32 (58.18%) MS Excel
6 30 (54.55%) Law
7 28 (50.91%) Windows XP
8 22 (40.00%) Blackberry
9 18 (32.73%) Legal
10 14 (25.45%) Blackberry Enterprise Server
10 14 (25.45%) WorkSite
11 13 (23.64%) ITIL
12 12 (21.82%) Microsoft
13 11 (20.00%) Document Management
14 10 (18.18%) Citrix
14 10 (18.18%) Windows Server 2003
14 10 (18.18%) Video Conferencing
15 9 (16.36%) Windows Server 2008
16 8 (14.55%) Degree
16 8 (14.55%) iPad
16 8 (14.55%) Microsoft Certification
16 8 (14.55%) MCP
17 7 (12.73%) A+ Certification
17 7 (12.73%) MS PowerPoint
18 6 (10.91%) MCDST
18 6 (10.91%) Incident Management
18 6 (10.91%) Interwoven
18 6 (10.91%) MS Exchange
18 6 (10.91%) SharePoint
18 6 (10.91%) HP

Help Desk Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 16 April 2014, IT jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (25.45%) Blackberry Enterprise Server
1 14 (25.45%) WorkSite
2 6 (10.91%) SharePoint
2 6 (10.91%) MS Exchange
3 5 (9.09%) Exchange Server 2010
4 2 (3.64%) Exchange Server 2007
4 2 (3.64%) SharePoint 2010
5 1 (1.82%) Exchange Server 2013
5 1 (1.82%) IBM Notes
Applications
1 40 (72.73%) MS Office
2 32 (58.18%) MS Excel
3 7 (12.73%) MS PowerPoint
Business Applications
1 1 (1.82%) Maximo
Communications & Networking
1 5 (9.09%) TCP/IP
2 3 (5.45%) DNS
3 2 (3.64%) Firewall
3 2 (3.64%) LAN
3 2 (3.64%) VoIP
3 2 (3.64%) WAN
3 2 (3.64%) DHCP
4 1 (1.82%) IP Telephony
4 1 (1.82%) VLAN
4 1 (1.82%) VPN
Database & Business Intelligence
1 1 (1.82%) SQL Server
1 1 (1.82%) SQL Server 2012
General
1 30 (54.55%) Law
2 18 (32.73%) Legal
3 3 (5.45%) Finance
4 2 (3.64%) Banking
5 1 (1.82%) Front Office
5 1 (1.82%) Back Office
Miscellaneous
1 22 (40.00%) Blackberry
2 10 (18.18%) Video Conferencing
3 8 (14.55%) iPad
4 1 (1.82%) Hedge funds
4 1 (1.82%) iPhone
Operating Systems
1 52 (94.55%) Windows
2 36 (65.45%) Windows 7
3 28 (50.91%) Windows XP
4 10 (18.18%) Windows Server 2003
5 9 (16.36%) Windows Server 2008
6 2 (3.64%) Windows Vista
6 2 (3.64%) Windows Server 2012
7 1 (1.82%) Mac OS X Server
7 1 (1.82%) Mac OS X
7 1 (1.82%) Mac OS
7 1 (1.82%) Apple iOS
7 1 (1.82%) Windows 8
Processes & Methodologies
1 13 (23.64%) ITIL
2 11 (20.00%) Document Management
3 6 (10.91%) Incident Management
4 2 (3.64%) Asset Management
5 1 (1.82%) Portfolio Management
Programming Languages
1 1 (1.82%) SQL
Qualifications
1 8 (14.55%) MCP
1 8 (14.55%) Microsoft Certification
1 8 (14.55%) Degree
2 7 (12.73%) A+ Certification
3 6 (10.91%) MCDST
4 2 (3.64%) MCITP
4 2 (3.64%) MOS
4 2 (3.64%) MCSE
System Software
1 42 (76.36%) Active Directory
2 1 (1.82%) VMware Infrastructure
2 1 (1.82%) XenApp
Systems Management
1 1 (1.82%) MAILsweeper
Vendors
1 12 (21.82%) Microsoft
2 10 (18.18%) Citrix
3 6 (10.91%) Interwoven
3 6 (10.91%) HP
4 5 (9.09%) VMware
5 4 (7.27%) Hummingbird
5 4 (7.27%) Open Text
5 4 (7.27%) Meridio
6 2 (3.64%) LANDesk
6 2 (3.64%) Apple
7 1 (1.82%) Reuters
7 1 (1.82%) Bloomberg
7 1 (1.82%) Remedy
7 1 (1.82%) CQG
7 1 (1.82%) Dell
7 1 (1.82%) Lotus
7 1 (1.82%) Cisco
7 1 (1.82%) Altiris
London
Information Technology Services
Salary: £18k - 22k per hour
Posted: 3 days ago