The first table below looks at the demand for the Service Desk Technician role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 654 605 667
Rank change year-on-year
-49 +62
Permanent jobs requiring a Service Desk Technician 8 6 5
As % of all permanent IT jobs located in London 0.016% 0.013% 0.009%
As % of the Job Titles category 0.017% 0.014% 0.009%
Number of salaries quoted 7 6 5
Average salary £24,000 £26,750 £23,000
Average salary % change year-on-year
-10.28% +16.30%
90% offered a salary of more than £22,200 £20,750 £19,200
10% offered a salary of more than £33,500 £30,250 £24,000
UK excluding London average salary £22,250 £22,250 £19,500
% change year-on-year
- +14.10%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46521 42684 52638
As % of all permanent IT jobs located in London 93.74% 93.92% 93.86%
Number of salaries quoted 38422 36027 45659
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,000 £77,500 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Technician
England

Service Desk Technician
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in London

Service Desk Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the London region.

Service Desk Technician Salary Trend in London

Service Desk Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Technician across the London region over the 3 months to 18 April 2014.

Service Desk Technician Salary Histogram in London

Service Desk Technician
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -19 2 £33,500 +38.14% 1
Service Desk Technician
England

Service Desk Technician
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 11 (64.71%) Windows
2 10 (58.82%) MS Office
2 10 (58.82%) Active Directory
3 9 (52.94%) MS Excel
4 8 (47.06%) Microsoft
5 7 (41.18%) Windows 7
6 5 (29.41%) Apple
6 5 (29.41%) ITIL
6 5 (29.41%) Windows XP
6 5 (29.41%) MS Exchange
7 4 (23.53%) SLA
7 4 (23.53%) Citrix
7 4 (23.53%) Finance
8 3 (17.65%) Service Delivery
8 3 (17.65%) Marketing
8 3 (17.65%) Degree
8 3 (17.65%) DNS
8 3 (17.65%) Blackberry
8 3 (17.65%) Blackberry Enterprise Server
8 3 (17.65%) Lotus
8 3 (17.65%) MCP
8 3 (17.65%) IBM Notes
9 2 (11.76%) LAN
9 2 (11.76%) WAN
9 2 (11.76%) TCP/IP
9 2 (11.76%) VPN
9 2 (11.76%) A+ Certification
9 2 (11.76%) Terminal Services
9 2 (11.76%) Network+ Certification
9 2 (11.76%) VMware

Service Desk Technician
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (29.41%) MS Exchange
2 3 (17.65%) Blackberry Enterprise Server
2 3 (17.65%) IBM Notes
3 2 (11.76%) Exchange Server 2010
4 1 (5.88%) Exchange Server 2013
Applications
1 10 (58.82%) MS Office
2 9 (52.94%) MS Excel
Communications & Networking
1 3 (17.65%) DNS
2 2 (11.76%) LAN
2 2 (11.76%) WAN
2 2 (11.76%) TCP/IP
2 2 (11.76%) VPN
3 1 (5.88%) IP Telephony
3 1 (5.88%) Cisco IOS
3 1 (5.88%) DHCP
3 1 (5.88%) VoIP
3 1 (5.88%) Broadband
General
1 4 (23.53%) Finance
2 3 (17.65%) Marketing
3 2 (11.76%) Legal
3 2 (11.76%) Advertising
Miscellaneous
1 3 (17.65%) Blackberry
2 2 (11.76%) iPad
3 1 (5.88%) iPhone
Operating Systems
1 11 (64.71%) Windows
2 7 (41.18%) Windows 7
3 5 (29.41%) Windows XP
4 1 (5.88%) Windows Server 2012
4 1 (5.88%) Windows Mobile
4 1 (5.88%) Mac OS
4 1 (5.88%) Android
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows Vista
4 1 (5.88%) Windows Server 2003
4 1 (5.88%) Mac OS X
4 1 (5.88%) Windows NT
Processes & Methodologies
1 5 (29.41%) ITIL
2 3 (17.65%) Service Delivery
3 2 (11.76%) Time Management
3 2 (11.76%) Problem Management
4 1 (5.88%) Stakeholder Management
4 1 (5.88%) Investment Management
Qualifications
1 3 (17.65%) Degree
1 3 (17.65%) MCP
2 2 (11.76%) A+ Certification
2 2 (11.76%) Network+ Certification
2 2 (11.76%) CCENT
3 1 (5.88%) MCDST
3 1 (5.88%) ITIL Certification
3 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 4 (23.53%) SLA
System Software
1 10 (58.82%) Active Directory
2 2 (11.76%) Terminal Services
2 2 (11.76%) VMware Infrastructure
3 1 (5.88%) Hyper-V
Vendors
1 8 (47.06%) Microsoft
2 5 (29.41%) Apple
3 4 (23.53%) Citrix
4 3 (17.65%) Lotus
5 2 (11.76%) VMware
6 1 (5.88%) Google
6 1 (5.88%) Cisco
6 1 (5.88%) HP
City, London
Roc Search
Salary: £30000 - £34000 per annum + Bonus, Pension, Benefits
Posted: 2 days ago