The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Desk Technician
Rank 620 627 619
Rank change year-on-year
+7 -8
Permanent jobs requiring a Service Desk Technician 6 3 2
As % of all permanent IT jobs located in London 0.013% 0.006% 0.005%
As % of the Job Titles category 0.014% 0.007% 0.005%
Number of salaries quoted 6 2 2
Average salary £25,000 £27,000 £20,200
Average salary % change year-on-year
-7.40% +33.66%
UK excluding London average salary £22,500 £25,000 £21,500
% change year-on-year
-10.00% +16.27%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41596 43445 41197
As % of all permanent IT jobs located in London 93.19% 93.52% 93.50%
Number of salaries quoted 35513 36298 34581
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Technician
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in London

Service Desk Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the London region.

Service Desk Technician Salary Trend in London

Service Desk Technician
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the London region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hammersmith - 4 £25,000 -
Kingston Upon Thames - 1 £22,500 -
Service Desk Technician
England

Service Desk Technician
Top 30 Related IT Skills in London

For the 6 months to 31 August 2015, IT jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 13 (81.25%) Windows
2 10 (62.50%) Active Directory
3 8 (50.00%) Citrix
3 8 (50.00%) MS Office
4 7 (43.75%) Office 365
4 7 (43.75%) Windows 8
4 7 (43.75%) Blackberry
5 6 (37.50%) MS Excel
6 5 (31.25%) MS Exchange
6 5 (31.25%) Apple
6 5 (31.25%) Windows 7
7 4 (25.00%) XenApp
7 4 (25.00%) Exchange Server 2013
7 4 (25.00%) Symantec Endpoint Protection
7 4 (25.00%) Exchange Server 2003
7 4 (25.00%) Windows Vista
7 4 (25.00%) Citrix Presentation Server
7 4 (25.00%) Management Information System
7 4 (25.00%) Symantec
7 4 (25.00%) Lotus
7 4 (25.00%) Windows XP
7 4 (25.00%) IBM Notes
8 3 (18.75%) TCP/IP
8 3 (18.75%) Microsoft
8 3 (18.75%) Telecoms
8 3 (18.75%) Finance
9 2 (12.50%) SLA
10 1 (6.25%) ITIL
10 1 (6.25%) Adobe
10 1 (6.25%) Mac OS X

Service Desk Technician
Top Related IT Skills in London by Category

For the 6 months to 31 August 2015, IT jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (31.25%) MS Exchange
2 4 (25.00%) Exchange Server 2003
2 4 (25.00%) IBM Notes
2 4 (25.00%) Exchange Server 2013
3 1 (6.25%) Exchange Server 2007
Applications
1 8 (50.00%) MS Office
2 6 (37.50%) MS Excel
3 1 (6.25%) Adobe Creative Suite
Cloud Services
1 7 (43.75%) Office 365
Communications & Networking
1 3 (18.75%) TCP/IP
2 1 (6.25%) Wireless
General
1 3 (18.75%) Telecoms
1 3 (18.75%) Finance
2 1 (6.25%) Retail
Miscellaneous
1 7 (43.75%) Blackberry
2 4 (25.00%) Management Information System
3 1 (6.25%) User Experience
3 1 (6.25%) Analytical Skills
Operating Systems
1 13 (81.25%) Windows
2 7 (43.75%) Windows 8
3 5 (31.25%) Windows 7
4 4 (25.00%) Windows Vista
4 4 (25.00%) Windows XP
5 1 (6.25%) Mac OS X
Processes & Methodologies
1 1 (6.25%) ITIL
1 1 (6.25%) ITSM
1 1 (6.25%) Workflow
1 1 (6.25%) Workflow Management
1 1 (6.25%) Incident Management
1 1 (6.25%) Service Desk Management
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 10 (62.50%) Active Directory
2 4 (25.00%) Citrix Presentation Server
2 4 (25.00%) XenApp
Systems Management
1 4 (25.00%) Symantec Endpoint Protection
Vendors
1 8 (50.00%) Citrix
2 5 (31.25%) Apple
3 4 (25.00%) Symantec
3 4 (25.00%) Lotus
4 3 (18.75%) Microsoft
5 1 (6.25%) Adobe
City, London
Polar Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 3 days ago
Feltham
Bluetownonline Ltd
Salary: £28000 - £32000 per annum
Posted: 26 days ago