The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 631 626 633
Rank change year-on-year
-5 +7
Permanent jobs requiring a Service Desk Technician 7 3 7
As % of all permanent IT jobs located in London 0.015% 0.007% 0.014%
As % of the Job Titles category 0.016% 0.007% 0.015%
Number of salaries quoted 6 3 7
Average salary £23,000 £27,500 £26,000
Average salary % change year-on-year
-16.36% +5.76%
90% offered a salary of more than £20,000 £16,930 £22,500
10% offered a salary of more than £30,000 £27,850 £30,800
UK excluding London average salary £25,000 £23,000 £18,975
% change year-on-year
+8.69% +21.21%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42800 41894 47402
As % of all permanent IT jobs located in London 93.51% 93.58% 94.56%
Number of salaries quoted 35694 35206 40977
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Technician
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in London

Service Desk Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the London region.

Service Desk Technician Salary Trend in London

Service Desk Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Technician across the London region over the 3 months to 30 September 2014.

Service Desk Technician Salary Histogram in London

Service Desk Technician
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the London region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 1 £19,000 -
Service Desk Technician
England

Service Desk Technician
Top 30 Related IT Skills in London

For the 6 months to 30 September 2014, IT jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 12 (70.59%) MS Office
2 11 (64.71%) Windows
3 10 (58.82%) Microsoft
4 9 (52.94%) Windows 7
5 8 (47.06%) ITIL
5 8 (47.06%) Blackberry
6 7 (41.18%) Lotus
6 7 (41.18%) IBM Notes
6 7 (41.18%) MS Excel
6 7 (41.18%) iPad
7 6 (35.29%) SLA
7 6 (35.29%) Finance
8 5 (29.41%) Blackberry Enterprise Server
8 5 (29.41%) ITIL Certification
8 5 (29.41%) Marketing
9 4 (23.53%) Active Directory
9 4 (23.53%) MS Exchange
10 3 (17.65%) Windows XP
10 3 (17.65%) Advertising
10 3 (17.65%) Problem Management
10 3 (17.65%) Time Management
11 2 (11.76%) Hyper-V
11 2 (11.76%) Exchange Server 2010
11 2 (11.76%) iPhone
11 2 (11.76%) Degree
11 2 (11.76%) IP Telephony
11 2 (11.76%) HP
12 1 (5.88%) Citrix
12 1 (5.88%) Microsoft Certification
12 1 (5.88%) A+ Certification

Service Desk Technician
Top Related IT Skills in London by Category

For the 6 months to 30 September 2014, IT jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (41.18%) IBM Notes
2 5 (29.41%) Blackberry Enterprise Server
3 4 (23.53%) MS Exchange
4 2 (11.76%) Exchange Server 2010
Applications
1 12 (70.59%) MS Office
2 7 (41.18%) MS Excel
3 1 (5.88%) MS PowerPoint
Communications & Networking
1 2 (11.76%) IP Telephony
2 1 (5.88%) ADSL
2 1 (5.88%) LAN
2 1 (5.88%) WAN
2 1 (5.88%) Wi-Fi
General
1 6 (35.29%) Finance
2 5 (29.41%) Marketing
3 3 (17.65%) Advertising
4 1 (5.88%) Law
4 1 (5.88%) Legal
Miscellaneous
1 8 (47.06%) Blackberry
2 7 (41.18%) iPad
3 2 (11.76%) iPhone
Operating Systems
1 11 (64.71%) Windows
2 9 (52.94%) Windows 7
3 3 (17.65%) Windows XP
4 1 (5.88%) Windows Server 2008
Processes & Methodologies
1 8 (47.06%) ITIL
2 3 (17.65%) Problem Management
2 3 (17.65%) Time Management
3 1 (5.88%) Coaching
3 1 (5.88%) PRINCE2
3 1 (5.88%) Information Security
Qualifications
1 5 (29.41%) ITIL Certification
2 2 (11.76%) Degree
3 1 (5.88%) MCTS
3 1 (5.88%) Microsoft Certification
3 1 (5.88%) A+ Certification
Quality Assurance & Compliance
1 6 (35.29%) SLA
System Software
1 4 (23.53%) Active Directory
2 2 (11.76%) Hyper-V
Systems Management
1 1 (5.88%) Backup Exec
1 1 (5.88%) SCCM
Vendors
1 10 (58.82%) Microsoft
2 7 (41.18%) Lotus
3 2 (11.76%) HP
4 1 (5.88%) Citrix
4 1 (5.88%) Remedy
4 1 (5.88%) McAfee
City of London
Argyll Scott
Salary: £20000 - £22000 per annum + Benefits
Posted: Yesterday