The statistics below represent IT jobs advertised across the London region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 609 663 660
Rank change year-on-year
+54 -3
Permanent jobs requiring a Service Desk Technician 4 8 7
As % of all permanent IT jobs located in London 0.011% 0.018% 0.015%
As % of the Job Titles category 0.011% 0.019% 0.016%
Number of salaries quoted 4 7 6
Median salary £26,500 £28,500 £23,000
Median salary % change year-on-year
-7.01% +23.91%
90% offered a salary of more than £24,000 £24,000 £20,000
10% offered a salary of more than £31,450 £41,000 £30,000
UK excluding London median salary £23,000 £21,000 £23,000
% change year-on-year
+9.52% -8.69%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36402 42305 43379
As % of all permanent IT jobs located in London 95.70% 95.80% 95.75%
Number of salaries quoted 31526 36015 36074
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Technician
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in London

Service Desk Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the London region.

Service Desk Technician Salary Trend in London

Service Desk Technician
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the London region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London - 1 £32,500 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 September 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Technician in the job title.

1 10 (100.00%) ITIL
2 8 (80.00%) Windows
2 8 (80.00%) Windows 7
3 7 (70.00%) Active Directory
4 6 (60.00%) MS Excel
5 5 (50.00%) SLA
5 5 (50.00%) Microsoft
5 5 (50.00%) Windows Server
6 4 (40.00%) Citrix
6 4 (40.00%) MS Exchange
7 3 (30.00%) Office 365
8 2 (20.00%) Exchange Server 2007
8 2 (20.00%) Windows Server 2008
8 2 (20.00%) Service Desk Management
8 2 (20.00%) FactSet
8 2 (20.00%) Ticket Management
8 2 (20.00%) Windows 10
8 2 (20.00%) ITIL V3
8 2 (20.00%) Workflow
8 2 (20.00%) Finance
8 2 (20.00%) Retail
8 2 (20.00%) IP Telephony
8 2 (20.00%) Workflow Management
8 2 (20.00%) Incident Management
8 2 (20.00%) Service Management
8 2 (20.00%) ITSM
8 2 (20.00%) Management Information System
8 2 (20.00%) Reuters
8 2 (20.00%) Bloomberg
8 2 (20.00%) Blackberry

Service Desk Technician Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) MS Exchange
2 2 (20.00%) Blackberry Enterprise Server
2 2 (20.00%) Exchange Server 2007
3 1 (10.00%) Exchange Server 2010
3 1 (10.00%) IBM Notes
Applications
1 6 (60.00%) MS Excel
2 1 (10.00%) MS Office
Cloud Services
1 3 (30.00%) Office 365
Communications & Networking
1 2 (20.00%) IP Telephony
2 1 (10.00%) DHCP
2 1 (10.00%) DNS
2 1 (10.00%) TCP/IP
2 1 (10.00%) VoIP
General
1 2 (20.00%) Finance
1 2 (20.00%) Retail
2 1 (10.00%) Banking
Miscellaneous
1 2 (20.00%) Blackberry
1 2 (20.00%) Management Information System
Operating Systems
1 8 (80.00%) Windows
1 8 (80.00%) Windows 7
2 5 (50.00%) Windows Server
3 2 (20.00%) Windows 10
3 2 (20.00%) Windows Server 2008
4 1 (10.00%) Mac OS X
4 1 (10.00%) Windows 8
4 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 10 (100.00%) ITIL
2 2 (20.00%) Incident Management
2 2 (20.00%) ITIL V3
2 2 (20.00%) ITSM
2 2 (20.00%) Service Desk Management
2 2 (20.00%) Service Management
2 2 (20.00%) Ticket Management
2 2 (20.00%) Workflow
2 2 (20.00%) Workflow Management
3 1 (10.00%) Server Virtualisation
Programming Languages
1 1 (10.00%) Java
Qualifications
1 1 (10.00%) Degree
1 1 (10.00%) ITIL Certification
1 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (50.00%) SLA
System Software
1 7 (70.00%) Active Directory
2 1 (10.00%) Virtual Desktop
2 1 (10.00%) VMware Infrastructure
Systems Management
1 1 (10.00%) Nagios
1 1 (10.00%) SCOM
Vendors
1 5 (50.00%) Microsoft
2 4 (40.00%) Citrix
3 2 (20.00%) Bloomberg
3 2 (20.00%) FactSet
3 2 (20.00%) Fidessa
3 2 (20.00%) Reuters
4 1 (10.00%) Apple
4 1 (10.00%) BT
4 1 (10.00%) Cisco
4 1 (10.00%) Lotus
4 1 (10.00%) SolarWinds
4 1 (10.00%) VMware