The statistics below represent IT jobs advertised across the London region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 637 656 687
Rank change year-on-year
+19 +31
Permanent jobs requiring a Service Desk Technician 6 15 11
As % of all permanent IT jobs located in London 0.015% 0.033% 0.022%
As % of the Job Titles category 0.016% 0.035% 0.023%
Number of salaries quoted 6 15 11
Median salary £24,750 £25,000 £32,000
Median salary % change year-on-year
-1.00% -21.87%
90% offered a salary of more than £22,000 £22,000 £23,000
10% offered a salary of more than £38,750 £26,000 £35,000
UK excluding London median salary £22,250 £19,500 £21,000
% change year-on-year
+14.10% -7.14%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38058 42885 48009
As % of all permanent IT jobs located in London 95.69% 95.68% 95.99%
Number of salaries quoted 33099 36278 40248
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Technician
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in London

Service Desk Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the London region.

Service Desk Technician Salary Trend in London

Service Desk Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Technician across the London region over the 3 months to 30 June 2016.

Service Desk Technician Salary Histogram in London

Service Desk Technician
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the London region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kingston Upon Thames - 2 £22,000 -
New Malden - 1 £22,500 -
City of London - 1 £37,500 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 June 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Technician in the job title.

1 10 (66.67%) ITIL
1 10 (66.67%) Active Directory
2 8 (53.33%) Windows
3 7 (46.67%) MS Excel
3 7 (46.67%) Microsoft
4 6 (40.00%) Citrix
5 5 (33.33%) Windows 7
6 4 (26.67%) ITSM
6 4 (26.67%) MS Exchange
6 4 (26.67%) SLA
7 3 (20.00%) Reuters
7 3 (20.00%) Bloomberg
7 3 (20.00%) Blackberry
7 3 (20.00%) Blackberry Enterprise Server
7 3 (20.00%) Workflow
7 3 (20.00%) Management Information System
7 3 (20.00%) Workflow Management
7 3 (20.00%) Incident Management
7 3 (20.00%) Exchange Server 2007
7 3 (20.00%) ITIL V3
7 3 (20.00%) Office 365
7 3 (20.00%) Retail
7 3 (20.00%) Service Desk Management
7 3 (20.00%) Law
8 2 (13.33%) Windows Server
8 2 (13.33%) FactSet
8 2 (13.33%) IP Telephony
8 2 (13.33%) Disaster Recovery
8 2 (13.33%) Finance
8 2 (13.33%) Fidessa

Service Desk Technician Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) MS Exchange
2 3 (20.00%) Blackberry Enterprise Server
2 3 (20.00%) Exchange Server 2007
Applications
1 7 (46.67%) MS Excel
2 2 (13.33%) MS Office
Cloud Services
1 3 (20.00%) Office 365
Communications & Networking
1 2 (13.33%) IP Telephony
2 1 (6.67%) DHCP
2 1 (6.67%) DNS
2 1 (6.67%) Firewall
2 1 (6.67%) LAN
2 1 (6.67%) TCP/IP
2 1 (6.67%) VPN
2 1 (6.67%) WAN
General
1 3 (20.00%) Law
1 3 (20.00%) Retail
2 2 (13.33%) Finance
3 1 (6.67%) Banking
Miscellaneous
1 3 (20.00%) Blackberry
1 3 (20.00%) Management Information System
2 1 (6.67%) Analytical Skills
Operating Systems
1 8 (53.33%) Windows
2 5 (33.33%) Windows 7
3 2 (13.33%) Windows Server
4 1 (6.67%) Mac OS X
4 1 (6.67%) Windows 10
4 1 (6.67%) Windows 8
4 1 (6.67%) Windows Server 2008
4 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 10 (66.67%) ITIL
2 4 (26.67%) ITSM
3 3 (20.00%) Incident Management
3 3 (20.00%) ITIL V3
3 3 (20.00%) Service Desk Management
3 3 (20.00%) Workflow
3 3 (20.00%) Workflow Management
4 2 (13.33%) Disaster Recovery
5 1 (6.67%) Server Virtualisation
5 1 (6.67%) Service Delivery
5 1 (6.67%) Service Management
5 1 (6.67%) Time Management
Programming Languages
1 2 (13.33%) Java
2 1 (6.67%) Shell Script
Qualifications
1 1 (6.67%) ITIL Certification
1 1 (6.67%) MCP
Quality Assurance & Compliance
1 4 (26.67%) SLA
System Software
1 10 (66.67%) Active Directory
2 1 (6.67%) Terminal Services
2 1 (6.67%) Virtual Desktop
Systems Management
1 1 (6.67%) Nagios
1 1 (6.67%) SCCM
1 1 (6.67%) SCOM
Vendors
1 7 (46.67%) Microsoft
2 6 (40.00%) Citrix
3 3 (20.00%) Bloomberg
3 3 (20.00%) Reuters
4 2 (13.33%) FactSet
4 2 (13.33%) Fidessa
5 1 (6.67%) Apple
5 1 (6.67%) BT
5 1 (6.67%) Cisco
5 1 (6.67%) HP
5 1 (6.67%) SolarWinds
5 1 (6.67%) SonicWALL