The statistics below represent IT jobs advertised across the England region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Desk Technician
UK / England
Rank 824 899 904
Rank change year-on-year
+75 +5
Permanent jobs requiring a Service Desk Technician 15 37 32
As % of all permanent IT jobs located in England 0.019% 0.039% 0.032%
As % of the Job Titles category 0.020% 0.041% 0.033%
Number of salaries quoted 14 30 30
Median salary £19,500 £25,000 £20,185
Median salary % change year-on-year
-22.00% +23.85%
90% offered a salary of more than £18,300 £19,000 £18,000
10% offered a salary of more than £25,900 £30,000 £24,850
UK excluding London median salary £19,500 £23,310 £19,500
% change year-on-year
-16.34% +19.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76458 90779 96172
As % of all permanent IT jobs located in England 96.35% 96.49% 96.71%
Number of salaries quoted 63940 76965 80221
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in England

Service Desk Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the England region.

Service Desk Technician Salary Trend in England

Service Desk Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the England region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +56 8 £19,500 -22.00%
West Midlands +34 3 £20,500 +7.89% 2
North West -13 2 £19,000 -24.00% 1
London +39 1 £28,500 -5.00% 2
Yorkshire +18 1 - - 1
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 February 2017, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Technician in the job title.

1 36 (63.16%) Active Directory
2 34 (59.65%) Microsoft
3 33 (57.89%) Windows
4 22 (38.60%) MS Office
5 19 (33.33%) Windows 7
6 15 (26.32%) Cisco
7 13 (22.81%) ITIL
8 10 (17.54%) VMware
9 8 (14.04%) LAN
10 7 (12.28%) Incident Management
10 7 (12.28%) SLA
10 7 (12.28%) Microsoft Certification
10 7 (12.28%) MCP
10 7 (12.28%) MS Excel
10 7 (12.28%) MS Exchange
10 7 (12.28%) Internet
10 7 (12.28%) Windows Server
11 6 (10.53%) Dell
11 6 (10.53%) Citrix
11 6 (10.53%) Service Management
11 6 (10.53%) Wi-Fi
11 6 (10.53%) Finance
11 6 (10.53%) C
11 6 (10.53%) iPhone
11 6 (10.53%) Manufacturing
12 5 (8.77%) Polycom
12 5 (8.77%) RedPrairie
12 5 (8.77%) SAP
12 5 (8.77%) Windows XP
12 5 (8.77%) MCSE

Service Desk Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.28%) MS Exchange
2 2 (3.51%) Exchange Server 2010
3 1 (1.75%) Exchange Server 2007
3 1 (1.75%) Exchange Server 2013
3 1 (1.75%) SharePoint
3 1 (1.75%) Skype for Business
Applications
1 22 (38.60%) MS Office
2 7 (12.28%) MS Excel
Business Applications
1 1 (1.75%) Payment Gateway
Cloud Services
1 2 (3.51%) Office 365
2 1 (1.75%) Azure Active Directory
2 1 (1.75%) Microsoft Azure
Communications & Networking
1 8 (14.04%) LAN
2 7 (12.28%) Internet
3 6 (10.53%) Wi-Fi
4 5 (8.77%) WAN
5 4 (7.02%) VPN
6 3 (5.26%) Intranet
6 3 (5.26%) Unified Communications
7 1 (1.75%) DHCP
7 1 (1.75%) DNS
7 1 (1.75%) IP Telephony
7 1 (1.75%) Skype
7 1 (1.75%) TCP/IP
Database & Business Intelligence
1 1 (1.75%) SQL Server
Development Applications
1 1 (1.75%) JIRA
General
1 6 (10.53%) Finance
1 6 (10.53%) Manufacturing
2 3 (5.26%) Retail
3 2 (3.51%) Legal
3 2 (3.51%) Telecoms
4 1 (1.75%) Law
Libraries, Frameworks & Software Standards
1 1 (1.75%) CSS
1 1 (1.75%) HTML
1 1 (1.75%) HTML5
1 1 (1.75%) jQuery
Miscellaneous
1 6 (10.53%) iPhone
2 5 (8.77%) Chip and PIN
3 4 (7.02%) Analytical Skills
3 4 (7.02%) Internet of Things
3 4 (7.02%) Robotics
4 3 (5.26%) Blackberry
5 2 (3.51%) Foreign Exchange (FX)
6 1 (1.75%) AS400
6 1 (1.75%) Driving Licence
6 1 (1.75%) iPad
6 1 (1.75%) Smartphone
Operating Systems
1 33 (57.89%) Windows
2 19 (33.33%) Windows 7
3 7 (12.28%) Windows Server
4 5 (8.77%) Windows XP
5 3 (5.26%) Windows 2000
5 3 (5.26%) Windows Server 2012
6 2 (3.51%) Windows 8
7 1 (1.75%) Windows 10
7 1 (1.75%) Windows Server 2003
7 1 (1.75%) Windows Server 2008
Processes & Methodologies
1 13 (22.81%) ITIL
2 7 (12.28%) Incident Management
3 6 (10.53%) Service Management
4 5 (8.77%) CAD
5 4 (7.02%) Artificial Intelligence
6 3 (5.26%) ITSM
6 3 (5.26%) Ticket Management
7 2 (3.51%) Customer Engagement
7 2 (3.51%) ITIL V3
7 2 (3.51%) Service Delivery
8 1 (1.75%) B2B
8 1 (1.75%) Change Management
8 1 (1.75%) Creative Problem-Solving
8 1 (1.75%) E-Commerce
8 1 (1.75%) Mentoring
8 1 (1.75%) Network Monitoring
8 1 (1.75%) Problem Management
Programming Languages
1 6 (10.53%) C
2 1 (1.75%) JavaScript
2 1 (1.75%) SQL
Qualifications
1 7 (12.28%) MCP
1 7 (12.28%) Microsoft Certification
2 5 (8.77%) MCSE
3 4 (7.02%) CCNA
3 4 (7.02%) Cisco Certification
4 3 (5.26%) Degree
5 2 (3.51%) ITIL Certification
5 2 (3.51%) MCDST
5 2 (3.51%) MCSA
6 1 (1.75%) MCITP
6 1 (1.75%) Security Cleared
Quality Assurance & Compliance
1 7 (12.28%) SLA
System Software
1 36 (63.16%) Active Directory
2 3 (5.26%) Virtual Desktop
2 3 (5.26%) VMware Infrastructure
Systems Management
1 2 (3.51%) SCCM
Vendors
1 34 (59.65%) Microsoft
2 15 (26.32%) Cisco
3 10 (17.54%) VMware
4 6 (10.53%) Citrix
4 6 (10.53%) Dell
5 5 (8.77%) Polycom
5 5 (8.77%) RedPrairie
5 5 (8.77%) SAP
6 4 (7.02%) Symantec
7 2 (3.51%) Avaya
7 2 (3.51%) Mitel
7 2 (3.51%) Remedy
8 1 (1.75%) HP
8 1 (1.75%) LANDesk
8 1 (1.75%) ServiceNow
Stoke-On-Trent, Staffordshire
Searchability
Salary: £22000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Bluetownonline
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £2200 - £27000 per annum
Posted: 4 days ago
London
Interquest - IQ Tech
Salary: £30000 - £35000 per annum + 10% discretionary bonus, 25 days holiday
Posted: 5 days ago
London
Bluetown Online LTD
Salary: £27000 - £30000 per annum
Posted: 11 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago