The statistics below represent IT jobs advertised across the England region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 851 902 934
Rank change year-on-year
+51 +32
Permanent jobs requiring a Service Desk Technician 42 39 27
As % of all permanent IT jobs located in England 0.046% 0.038% 0.025%
As % of the Job Titles category 0.047% 0.039% 0.026%
Number of salaries quoted 39 38 22
Median salary £22,000 £22,000 £22,250
Median salary % change year-on-year
- -1.12%
90% offered a salary of more than £19,500 £18,500 £17,550
10% offered a salary of more than £27,500 £25,000 £32,000
UK excluding London median salary £22,000 £19,500 £22,000
% change year-on-year
+12.82% -11.36%
Service Desk Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88528 99311 104845
As % of all permanent IT jobs located in England 96.41% 96.33% 96.47%
Number of salaries quoted 75361 82800 86272
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in England

Service Desk Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the England region.

Service Desk Technician Salary Trend in England

Service Desk Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Technician across the England region over the 3 months to 23 July 2016.

Service Desk Technician Salary Histogram in England

Service Desk Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the England region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yorkshire +28 10 £23,000 +19.48% 1
London +42 7 £27,000 +8.00%
South East +18 7 £27,500 +48.64% 4
North West - 7 £21,500 -
West Midlands -1 6 £21,500 -33.84%
East of England - 3 £21,000 -
East Midlands +4 2 £22,600 +18.94% 1
South West +10 1 £19,000 -17.39% 1
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 July 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Technician in the job title.

1 61 (82.43%) Active Directory
2 51 (68.92%) Windows
3 40 (54.05%) Microsoft
4 33 (44.59%) Windows 7
5 31 (41.89%) MS Office
6 28 (37.84%) ITIL
7 27 (36.49%) MS Excel
8 22 (29.73%) Windows Server
8 22 (29.73%) Microsoft Certification
9 20 (27.03%) MCSE
10 18 (24.32%) Citrix
11 15 (20.27%) Windows 8
12 14 (18.92%) MS Exchange
13 12 (16.22%) SLA
13 12 (16.22%) Time Management
13 12 (16.22%) MS PowerPoint
14 10 (13.51%) Windows XP
15 9 (12.16%) Mentoring
16 8 (10.81%) MCP
16 8 (10.81%) ITIL Certification
16 8 (10.81%) Finance
17 7 (9.46%) VMware
17 7 (9.46%) VMware Infrastructure
17 7 (9.46%) PowerShell
17 7 (9.46%) Analytical Skills
17 7 (9.46%) Windows Server 2012
17 7 (9.46%) ITIL V3
18 6 (8.11%) Windows 10
18 6 (8.11%) Firewall
18 6 (8.11%) ITSM

Service Desk Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (18.92%) MS Exchange
2 4 (5.41%) Exchange Server 2003
2 4 (5.41%) Exchange Server 2013
3 3 (4.05%) Exchange Server 2007
4 2 (2.70%) Blackberry Enterprise Server
4 2 (2.70%) IIS
5 1 (1.35%) IBM Notes
5 1 (1.35%) SharePoint
Applications
1 31 (41.89%) MS Office
2 27 (36.49%) MS Excel
3 12 (16.22%) MS PowerPoint
Cloud Services
1 5 (6.76%) Office 365
Communications & Networking
1 6 (8.11%) Firewall
1 6 (8.11%) Wi-Fi
2 5 (6.76%) Remote Desktop
2 5 (6.76%) TCP/IP
2 5 (6.76%) VPN
3 4 (5.41%) DHCP
3 4 (5.41%) DNS
3 4 (5.41%) IPsec
3 4 (5.41%) L2TP
3 4 (5.41%) LAN
3 4 (5.41%) NetScaler
3 4 (5.41%) SAN
3 4 (5.41%) VLAN
4 2 (2.70%) Internet
4 2 (2.70%) Intranet
4 2 (2.70%) IP Telephony
4 2 (2.70%) Unified Communications
4 2 (2.70%) WAN
5 1 (1.35%) ADSL
Database & Business Intelligence
1 2 (2.70%) SQL Server
General
1 8 (10.81%) Finance
2 3 (4.05%) French Language
2 3 (4.05%) German Language
2 3 (4.05%) Greek Language
2 3 (4.05%) Retail
2 3 (4.05%) Spanish Language
2 3 (4.05%) Telecoms
3 1 (1.35%) Banking
3 1 (1.35%) Law
Miscellaneous
1 7 (9.46%) Analytical Skills
2 5 (6.76%) Management Information System
3 3 (4.05%) Driving Licence
4 2 (2.70%) Blackberry
4 2 (2.70%) Statistics
5 1 (1.35%) Mathematics
5 1 (1.35%) PMI
Operating Systems
1 51 (68.92%) Windows
2 33 (44.59%) Windows 7
3 22 (29.73%) Windows Server
4 15 (20.27%) Windows 8
5 10 (13.51%) Windows XP
6 7 (9.46%) Windows Server 2012
7 6 (8.11%) Windows 10
7 6 (8.11%) Windows 2000
8 5 (6.76%) Linux
9 4 (5.41%) Windows Server 2008
10 2 (2.70%) Mac OS X
11 1 (1.35%) Android
11 1 (1.35%) Apple iOS
11 1 (1.35%) Mac OS
11 1 (1.35%) Unix
11 1 (1.35%) Windows Server 2003
11 1 (1.35%) Windows Vista
Processes & Methodologies
1 28 (37.84%) ITIL
2 12 (16.22%) Time Management
3 9 (12.16%) Mentoring
4 7 (9.46%) ITIL V3
5 6 (8.11%) ITSM
6 5 (6.76%) Business Continuity
7 4 (5.41%) Disaster Recovery
7 4 (5.41%) Incident Management
7 4 (5.41%) Migration
7 4 (5.41%) Multi-Factor Authentication
7 4 (5.41%) Two-Factor Authentication
8 3 (4.05%) Problem Management
8 3 (4.05%) Service Desk Management
8 3 (4.05%) Service Management
8 3 (4.05%) Workflow
8 3 (4.05%) Workflow Management
9 2 (2.70%) Data Analysis
9 2 (2.70%) Data Protection
9 2 (2.70%) Process Management
9 2 (2.70%) Service Delivery
Programming Languages
1 7 (9.46%) PowerShell
2 2 (2.70%) SQL
3 1 (1.35%) C
3 1 (1.35%) Java
Qualifications
1 22 (29.73%) Microsoft Certification
2 20 (27.03%) MCSE
3 8 (10.81%) ITIL Certification
3 8 (10.81%) MCP
4 6 (8.11%) CCNA
4 6 (8.11%) Cisco Certification
5 5 (6.76%) MCITP
6 4 (5.41%) MCSA
6 4 (5.41%) Network+ Certification
7 3 (4.05%) A+ Certification
7 3 (4.05%) Degree
8 1 (1.35%) GNVQ
8 1 (1.35%) HNC
8 1 (1.35%) MCDST
8 1 (1.35%) PMI Certification
Quality Assurance & Compliance
1 12 (16.22%) SLA
System Software
1 61 (82.43%) Active Directory
2 7 (9.46%) VMware Infrastructure
3 5 (6.76%) Hyper-V
4 4 (5.41%) VMware ESX
4 4 (5.41%) XenApp
4 4 (5.41%) XenDesktop
5 1 (1.35%) Terminal Services
5 1 (1.35%) Virtual Desktop
5 1 (1.35%) vSphere
Systems Management
1 4 (5.41%) Backup Exec
1 4 (5.41%) Norton AntiVirus
2 3 (4.05%) SCCM
3 1 (1.35%) Nagios
3 1 (1.35%) SCOM
Vendors
1 40 (54.05%) Microsoft
2 18 (24.32%) Citrix
3 7 (9.46%) VMware
4 6 (8.11%) Symantec
5 5 (6.76%) HP
5 5 (6.76%) SonicWALL
6 4 (5.41%) AVG
6 4 (5.41%) EMC
6 4 (5.41%) Kaseya
6 4 (5.41%) Kaspersky
6 4 (5.41%) NetApp
6 4 (5.41%) Ruckus Wireless
6 4 (5.41%) Sophos
7 2 (2.70%) Avaya
7 2 (2.70%) Bloomberg
7 2 (2.70%) Cisco
7 2 (2.70%) FactSet
7 2 (2.70%) Fidessa
7 2 (2.70%) Mitel
7 2 (2.70%) Reuters
Milton Keynes, Buckinghamshire
Rullion IT Plus
Salary: £25000 per annum
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £19000 per annum + Beneifts
Posted: 4 days ago
Milton Keynes, Buckinghamshire
EasyWebRecruitment.com
Salary: to £25,000
Posted: 2 days ago
Nottingham
Hays Specialist Recruitment Ltd
Salary: £28200.00 per annum
Posted: 8 days ago
Bournemouth
Spectrum IT
Salary: £16000 - £22000 per annum + Benefits
Posted: 23 days ago
Huddersfield, West Yorkshire
AHR
Salary: From £17,000 to £19,000 per annum plus benefits
Posted: 17 days ago