The statistics below represent IT jobs advertised across the England region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 858 880 935
Rank change year-on-year
+22 +55
Permanent jobs requiring a Service Desk Technician 34 57 37
As % of all permanent IT jobs located in England 0.037% 0.056% 0.033%
As % of the Job Titles category 0.038% 0.058% 0.034%
Number of salaries quoted 32 49 34
Median salary £23,000 £20,125 £22,500
Median salary % change year-on-year
+14.28% -10.55%
90% offered a salary of more than £19,000 £18,500 £16,650
10% offered a salary of more than £30,000 £26,000 £32,000
UK excluding London median salary £22,250 £19,500 £22,000
% change year-on-year
+14.10% -11.36%
Service Desk Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88516 98705 108009
As % of all permanent IT jobs located in England 96.33% 96.53% 96.52%
Number of salaries quoted 75297 81883 89237
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in England

Service Desk Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the England region.

Service Desk Technician Salary Trend in England

Service Desk Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Technician across the England region over the 3 months to 29 May 2016.

Service Desk Technician Salary Histogram in England

Service Desk Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the England region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +25 10 £22,250 +17.10% 2
West Midlands -5 9 £22,000 -32.30%
London +35 7 £24,500 +6.52% 1
Yorkshire +13 4 £23,000 +21.05%
East Midlands +11 2 £30,000 +53.84%
South West +1 2 £19,000 -19.14%
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 May 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Technician in the job title.

1 56 (80.00%) Active Directory
2 50 (71.43%) Windows
3 36 (51.43%) Microsoft
4 33 (47.14%) MS Excel
5 32 (45.71%) Windows 7
6 31 (44.29%) MS Office
7 27 (38.57%) ITIL
8 21 (30.00%) MS Exchange
9 20 (28.57%) Citrix
10 18 (25.71%) Windows 8
11 17 (24.29%) Windows Server
12 14 (20.00%) Microsoft Certification
13 13 (18.57%) SLA
14 12 (17.14%) Windows XP
15 11 (15.71%) MCSE
15 11 (15.71%) Mentoring
16 10 (14.29%) Windows Server 2012
17 9 (12.86%) Firewall
17 9 (12.86%) Office 365
18 8 (11.43%) Management Information System
18 8 (11.43%) VMware
18 8 (11.43%) VMware Infrastructure
18 8 (11.43%) Windows Server 2008
19 7 (10.00%) Finance
19 7 (10.00%) TCP/IP
19 7 (10.00%) ITIL V3
20 6 (8.57%) Exchange Server 2013
20 6 (8.57%) Analytical Skills
20 6 (8.57%) Windows 2000
20 6 (8.57%) Internet

Service Desk Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (30.00%) MS Exchange
2 6 (8.57%) Exchange Server 2007
2 6 (8.57%) Exchange Server 2013
3 5 (7.14%) Exchange Server 2010
4 4 (5.71%) Exchange Server 2003
5 3 (4.29%) Blackberry Enterprise Server
5 3 (4.29%) SharePoint
6 2 (2.86%) IIS
6 2 (2.86%) Skype for Business
7 1 (1.43%) IBM Notes
Applications
1 33 (47.14%) MS Excel
2 31 (44.29%) MS Office
3 5 (7.14%) MS PowerPoint
Cloud Services
1 9 (12.86%) Office 365
Communications & Networking
1 9 (12.86%) Firewall
2 7 (10.00%) TCP/IP
3 6 (8.57%) Internet
4 5 (7.14%) IPsec
4 5 (7.14%) LAN
4 5 (7.14%) VLAN
4 5 (7.14%) VPN
4 5 (7.14%) Wi-Fi
5 4 (5.71%) DHCP
5 4 (5.71%) DNS
5 4 (5.71%) L2TP
5 4 (5.71%) NetScaler
5 4 (5.71%) Remote Desktop
5 4 (5.71%) SAN
6 2 (2.86%) Intranet
6 2 (2.86%) IP Telephony
6 2 (2.86%) WAN
7 1 (1.43%) ADSL
Database & Business Intelligence
1 4 (5.71%) SQL Server
General
1 7 (10.00%) Finance
2 3 (4.29%) Law
2 3 (4.29%) Retail
3 1 (1.43%) Banking
3 1 (1.43%) French Language
3 1 (1.43%) German Language
3 1 (1.43%) Greek Language
3 1 (1.43%) Spanish Language
3 1 (1.43%) Telecoms
Miscellaneous
1 8 (11.43%) Management Information System
2 6 (8.57%) Analytical Skills
2 6 (8.57%) Blackberry
3 2 (2.86%) Driving Licence
3 2 (2.86%) Smartphone
3 2 (2.86%) Statistics
4 1 (1.43%) Data Centre
4 1 (1.43%) Digital Media
4 1 (1.43%) Mathematics
Operating Systems
1 50 (71.43%) Windows
2 32 (45.71%) Windows 7
3 18 (25.71%) Windows 8
4 17 (24.29%) Windows Server
5 12 (17.14%) Windows XP
6 10 (14.29%) Windows Server 2012
7 8 (11.43%) Windows Server 2008
8 6 (8.57%) Windows 2000
9 5 (7.14%) Linux
9 5 (7.14%) Windows 10
10 2 (2.86%) Mac OS
10 2 (2.86%) Mac OS X
11 1 (1.43%) Android
11 1 (1.43%) Apple iOS
11 1 (1.43%) Unix
11 1 (1.43%) Windows Server 2003
11 1 (1.43%) Windows Vista
Processes & Methodologies
1 27 (38.57%) ITIL
2 11 (15.71%) Mentoring
3 7 (10.00%) ITIL V3
4 6 (8.57%) Time Management
5 5 (7.14%) Migration
5 5 (7.14%) Problem Management
6 4 (5.71%) Business Continuity
6 4 (5.71%) Incident Management
6 4 (5.71%) ITSM
6 4 (5.71%) Multi-Factor Authentication
6 4 (5.71%) Two-Factor Authentication
7 3 (4.29%) Disaster Recovery
7 3 (4.29%) Service Desk Management
7 3 (4.29%) Workflow
7 3 (4.29%) Workflow Management
8 2 (2.86%) Data Analysis
8 2 (2.86%) Data Protection
8 2 (2.86%) Password Management
8 2 (2.86%) Process Management
8 2 (2.86%) Service Delivery
Programming Languages
1 5 (7.14%) PowerShell
2 3 (4.29%) Java
3 2 (2.86%) Shell Script
3 2 (2.86%) SQL
4 1 (1.43%) C
Qualifications
1 14 (20.00%) Microsoft Certification
2 11 (15.71%) MCSE
3 6 (8.57%) Cisco Certification
4 5 (7.14%) Degree
4 5 (7.14%) ITIL Certification
4 5 (7.14%) MCITP
5 4 (5.71%) CCNA
5 4 (5.71%) MCP
5 4 (5.71%) MCSA
5 4 (5.71%) Network+ Certification
6 2 (2.86%) ITIL Foundation Certificate
7 1 (1.43%) A+ Certification
7 1 (1.43%) GNVQ
7 1 (1.43%) HNC
7 1 (1.43%) MCDST
Quality Assurance & Compliance
1 13 (18.57%) SLA
System Software
1 56 (80.00%) Active Directory
2 8 (11.43%) VMware Infrastructure
3 5 (7.14%) Hyper-V
3 5 (7.14%) XenApp
4 4 (5.71%) VMware ESX
4 4 (5.71%) XenDesktop
5 1 (1.43%) Terminal Services
5 1 (1.43%) vSphere
Systems Management
1 4 (5.71%) Backup Exec
1 4 (5.71%) Norton AntiVirus
2 2 (2.86%) SCCM
3 1 (1.43%) Nagios
3 1 (1.43%) SCOM
Vendors
1 36 (51.43%) Microsoft
2 20 (28.57%) Citrix
3 8 (11.43%) VMware
4 6 (8.57%) Symantec
5 5 (7.14%) HP
5 5 (7.14%) SonicWALL
6 4 (5.71%) AVG
6 4 (5.71%) Bloomberg
6 4 (5.71%) Cisco
6 4 (5.71%) EMC
6 4 (5.71%) Kaseya
6 4 (5.71%) Kaspersky
6 4 (5.71%) NetApp
6 4 (5.71%) Reuters
6 4 (5.71%) Ruckus Wireless
6 4 (5.71%) Sophos
7 2 (2.86%) Adobe
7 2 (2.86%) FactSet
7 2 (2.86%) Fidessa
7 2 (2.86%) Siemens
Nantwich
Energize Recruitment Solutions Ltd
Salary: £17000 - £22000 per annum
Posted: 2 days ago
Central London / West End
TabSys
Salary: From £25,000 to £27,000 per annum Plus up to 3k travel allowance
Posted: 5 days ago
Basingstoke
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum + training, free parking, pension, etc
Posted: 9 days ago