The table below looks at the statistics for the Service Desk Technician role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Technician in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank - 426 433
Contract jobs requiring a Service Desk Technician 0 1 3
As % of all contract IT jobs located in London - 0.004% 0.013%
As % of the Job Titles category - 0.005% 0.014%
Number of daily rates quoted 0 1 3
Average daily rate - £115 £180
Average daily rate % change year-on-year
- -36.38%
UK excluding London average daily rate £175 £100 £105
% change year-on-year
+75.00% -4.76%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £10.40 £12.40 £11.43
% change year-on-year
-16.11% +8.51%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21805 21262 22113
As % of all contract IT jobs located in London 94.73% 94.80% 94.76%
Number of daily rates quoted 15767 14589 15407
Average daily rate £463 £450 £425
Average daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £265
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 252 391 398
Average hourly rate £17.50 £19.00 £17.50
Average hourly rate % change year-on-year
-7.89% +8.57%
90% offered a hourly rate of more than £12.00 £12.50 £12.00
10% offered a hourly rate of more than £40.00 £55.00 £38.60
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Service Desk Technician
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Technician in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in London

Service Desk Technician
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Technician across the London region.

Service Desk Technician Daily Rate Trend in London

Service Desk Technician
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Technician across the London region.

Service Desk Technician Hourly Rate Trend in London

Service Desk Technician
Top 16 Related IT Skills in London

For the 6 months to 30 April 2016, IT contractor jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Technician in their job title.

1 3 (60.00%) ITIL
1 3 (60.00%) Active Directory
2 2 (40.00%) Citrix
2 2 (40.00%) Lotus
2 2 (40.00%) Windows
2 2 (40.00%) IBM Notes
2 2 (40.00%) VPN
2 2 (40.00%) French Language
3 1 (20.00%) Release Management
3 1 (20.00%) Security Cleared
3 1 (20.00%) ITIL V3
3 1 (20.00%) ITIL Foundation Certificate
3 1 (20.00%) Agile Software Development
3 1 (20.00%) Incident Management
3 1 (20.00%) Service Management
3 1 (20.00%) Microsoft

Service Desk Technician
Top Related IT Skills in London by Category

For the 6 months to 30 April 2016, IT contractor jobs across the London region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) IBM Notes
Communications & Networking
1 2 (40.00%) VPN
General
1 2 (40.00%) French Language
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 3 (60.00%) ITIL
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Incident Management
2 1 (20.00%) ITIL V3
2 1 (20.00%) Release Management
2 1 (20.00%) Service Management
Qualifications
1 1 (20.00%) ITIL Foundation Certificate
1 1 (20.00%) Security Cleared
System Software
1 3 (60.00%) Active Directory
Vendors
1 2 (40.00%) Citrix
1 2 (40.00%) Lotus
2 1 (20.00%) Microsoft