The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 176 178 152
Rank change year-on-year
+2 -26
Permanent jobs requiring a Help Desk Support 7 5 23
As % of all permanent IT jobs located in Manchester 0.17% 0.12% 0.60%
As % of the Job Titles category 0.18% 0.13% 0.63%
Number of salaries quoted 7 5 23
Average salary £24,000 £17,500 £27,500
Average salary % change year-on-year
+37.14% -36.36%
UK excluding London average salary £23,000 £20,250 £21,500
% change year-on-year
+13.58% -5.81%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3792 3851 3665
As % of all permanent IT jobs located in Manchester 94.54% 94.97% 96.27%
Number of salaries quoted 3131 3341 3233
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £54,000 £51,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
North West

Help Desk Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Manchester region.

Help Desk Support Salary Trend in Manchester

Help Desk Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Manchester region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - 2 £24,000 -
Rochdale - 1 £26,500 -
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Manchester

For the 6 months to 1 August 2014, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (55.00%) Windows
2 6 (30.00%) Microsoft
2 6 (30.00%) Active Directory
2 6 (30.00%) Microsoft Certification
2 6 (30.00%) MS Office
3 5 (25.00%) SQL
3 5 (25.00%) MCP
4 4 (20.00%) MS Exchange
4 4 (20.00%) Citrix
4 4 (20.00%) VMware Infrastructure
4 4 (20.00%) Finance
4 4 (20.00%) VMware
5 3 (15.00%) Firewall
5 3 (15.00%) Windows Server 2008
5 3 (15.00%) MCDST
5 3 (15.00%) Windows XP
5 3 (15.00%) ITIL
5 3 (15.00%) MS Excel
5 3 (15.00%) C#
5 3 (15.00%) .NET
5 3 (15.00%) Exchange Server 2010
5 3 (15.00%) Windows Server 2012
5 3 (15.00%) Exchange Server 2013
6 2 (10.00%) ITIL Foundation Certificate
6 2 (10.00%) Video Conferencing
6 2 (10.00%) SQL Server
6 2 (10.00%) SAP
6 2 (10.00%) ASP.NET
6 2 (10.00%) VB.NET
6 2 (10.00%) T-SQL

Help Desk Support
Top Related IT Skills in Manchester by Category

For the 6 months to 1 August 2014, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) MS Exchange
2 3 (15.00%) Exchange Server 2010
2 3 (15.00%) Exchange Server 2013
Applications
1 6 (30.00%) MS Office
2 3 (15.00%) MS Excel
3 1 (5.00%) MS PowerPoint
3 1 (5.00%) SketchUp
3 1 (5.00%) Revit
3 1 (5.00%) AutoCAD
Business Applications
1 2 (10.00%) Agresso
1 2 (10.00%) Dynamics NAV
1 2 (10.00%) SAP Business One
1 2 (10.00%) Dynamics AX
1 2 (10.00%) Dynamics GP
2 1 (5.00%) Dynamics CRM
Communications & Networking
1 3 (15.00%) Firewall
Database & Business Intelligence
1 2 (10.00%) SQL Server
2 1 (5.00%) Crystal Reports
General
1 4 (20.00%) Finance
2 2 (10.00%) Banking
3 1 (5.00%) Publishing
Libraries, Frameworks & Software Standards
1 3 (15.00%) .NET
2 2 (10.00%) ASP.NET
3 1 (5.00%) .NET Framework
3 1 (5.00%) WCF
Miscellaneous
1 2 (10.00%) Video Conferencing
2 1 (5.00%) Statistics
2 1 (5.00%) Data Protection Act
2 1 (5.00%) Mathematics
Operating Systems
1 11 (55.00%) Windows
2 3 (15.00%) Windows Server 2008
2 3 (15.00%) Windows XP
2 3 (15.00%) Windows Server 2012
3 1 (5.00%) Windows 7
Processes & Methodologies
1 3 (15.00%) ITIL
2 2 (10.00%) ERP
2 2 (10.00%) Practice Management
3 1 (5.00%) Incident Management
3 1 (5.00%) CRM
3 1 (5.00%) Data Protection
3 1 (5.00%) Software Deployment
Programming Languages
1 5 (25.00%) SQL
2 3 (15.00%) C#
3 2 (10.00%) VB.NET
3 2 (10.00%) T-SQL
4 1 (5.00%) VB
Qualifications
1 6 (30.00%) Microsoft Certification
2 5 (25.00%) MCP
3 3 (15.00%) MCDST
4 2 (10.00%) ITIL Foundation Certificate
5 1 (5.00%) MCITP
5 1 (5.00%) Degree
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 6 (30.00%) Active Directory
2 4 (20.00%) VMware Infrastructure
Vendors
1 6 (30.00%) Microsoft
2 4 (20.00%) Citrix
2 4 (20.00%) VMware
3 2 (10.00%) SAP
3 2 (10.00%) Epicor
3 2 (10.00%) Pegasus
3 2 (10.00%) CODA
3 2 (10.00%) Sage
4 1 (5.00%) Salesforce.com
4 1 (5.00%) Adobe
Wigan
Recruitment Genius
Salary: £16000 - £20000 per annum
Posted: 18 days ago