The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 176 175 189
Rank change year-on-year
-1 +14
Permanent jobs requiring a Help Desk Support 5 13 11
As % of all permanent IT jobs located in Manchester 0.15% 0.33% 0.26%
As % of the Job Titles category 0.16% 0.34% 0.28%
Number of salaries quoted 4 11 11
Average salary £19,750 £25,500 £19,000
Average salary % change year-on-year
-22.54% +34.21%
90% offered a salary of more than £18,500 £18,000 £16,000
10% offered a salary of more than £21,000 £26,500 £21,000
UK excluding London average salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3161 3773 3993
As % of all permanent IT jobs located in Manchester 95.21% 94.75% 95.73%
Number of salaries quoted 2592 3106 3468
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Manchester region.

Help Desk Support Salary Trend in Manchester

Help Desk Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Manchester region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sale - 2 £18,500 -
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Manchester

For the 6 months to 28 May 2015, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 17 (70.83%) Windows
1 17 (70.83%) Microsoft
2 14 (58.33%) MS Office
3 8 (33.33%) MOM
3 8 (33.33%) Systems Management Server (SMS)
4 7 (29.17%) Active Directory
5 6 (25.00%) MS Excel
6 5 (20.83%) Windows 7
7 4 (16.67%) Finance
7 4 (16.67%) Software Testing
7 4 (16.67%) SQL
7 4 (16.67%) SLA
7 4 (16.67%) Microsoft Certification
8 3 (12.50%) Citrix
8 3 (12.50%) Windows Server 2008
8 3 (12.50%) Windows 8
8 3 (12.50%) Incident Management
9 2 (8.33%) Windows Server 2012
9 2 (8.33%) Exchange Server 2013
9 2 (8.33%) MCITP
9 2 (8.33%) Adobe
9 2 (8.33%) NetWare
9 2 (8.33%) WAN
9 2 (8.33%) Blackberry
9 2 (8.33%) MCP
9 2 (8.33%) MCSA
9 2 (8.33%) LAN
10 1 (4.17%) VoIP
10 1 (4.17%) PL/SQL
10 1 (4.17%) CRM

Help Desk Support
Top Related IT Skills in Manchester by Category

For the 6 months to 28 May 2015, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.33%) Exchange Server 2013
2 1 (4.17%) MS Exchange
2 1 (4.17%) Exchange Server 2010
2 1 (4.17%) Exchange Server 2007
Applications
1 14 (58.33%) MS Office
2 6 (25.00%) MS Excel
Communications & Networking
1 2 (8.33%) WAN
1 2 (8.33%) LAN
2 1 (4.17%) VoIP
2 1 (4.17%) Firewall
Database & Business Intelligence
1 1 (4.17%) Oracle Reports
1 1 (4.17%) Crystal Reports
General
1 4 (16.67%) Finance
2 1 (4.17%) Local Government
Miscellaneous
1 2 (8.33%) Blackberry
Operating Systems
1 17 (70.83%) Windows
2 5 (20.83%) Windows 7
3 3 (12.50%) Windows Server 2008
3 3 (12.50%) Windows 8
4 2 (8.33%) Windows Server 2012
4 2 (8.33%) NetWare
5 1 (4.17%) Windows XP
5 1 (4.17%) UNIX
5 1 (4.17%) Windows Server 2003
Processes & Methodologies
1 4 (16.67%) Software Testing
2 3 (12.50%) Incident Management
3 1 (4.17%) CRM
3 1 (4.17%) E-Commerce
3 1 (4.17%) ITIL
3 1 (4.17%) Information Assurance
3 1 (4.17%) Security Testing
Programming Languages
1 4 (16.67%) SQL
2 1 (4.17%) PL/SQL
Qualifications
1 4 (16.67%) Microsoft Certification
2 2 (8.33%) MCITP
2 2 (8.33%) MCP
2 2 (8.33%) MCSA
3 1 (4.17%) HND
3 1 (4.17%) MCSE
3 1 (4.17%) ITIL Certification
3 1 (4.17%) MCTS
Quality Assurance & Compliance
1 4 (16.67%) SLA
2 1 (4.17%) ISO 9000
System Software
1 7 (29.17%) Active Directory
2 1 (4.17%) Hyper-V
Systems Management
1 8 (33.33%) MOM
1 8 (33.33%) Systems Management Server (SMS)
Vendors
1 17 (70.83%) Microsoft
2 3 (12.50%) Citrix
3 2 (8.33%) Adobe
4 1 (4.17%) Oracle
4 1 (4.17%) VMware
Manchester, Lancashire
NCC Group
Posted: 5 hours ago
Salford, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £16000 per annum + benefits
Posted: 23 hours ago
Manchester, Lancashire
Frontline Consultancy
Salary: Competitive
Posted: 2 days ago
Handforth, near Manchester
Frontline Consultancy
Salary: Competitive
Posted: 6 days ago