The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 165 157 177
Rank change year-on-year
-8 +20
Permanent jobs requiring a Help Desk Support 19 21 16
As % of all permanent IT jobs located in Manchester 0.48% 0.56% 0.38%
As % of the Job Titles category 0.51% 0.60% 0.39%
Number of salaries quoted 14 21 13
Average salary £19,125 £18,500 £22,500
Average salary % change year-on-year
+3.37% -17.77%
UK excluding London average salary £21,500 £22,000 £20,500
% change year-on-year
-2.27% +7.31%
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3760 3526 4113
As % of all permanent IT jobs located in Manchester 95.17% 94.76% 96.87%
Number of salaries quoted 3257 3085 3653
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £55,000 £50,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Manchester region.

Help Desk Support Salary Trend in Manchester

Help Desk Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Manchester region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 5 - -
Stockport -9 3 £19,500 +34.48% 1
Oldham - 3 £18,750 - 1
Altrincham - 1 £20,000 -
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Manchester

For the 6 months to 23 January 2015, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 17 (62.96%) Windows
2 16 (59.26%) Microsoft
3 12 (44.44%) MS Office
4 9 (33.33%) Active Directory
5 7 (25.93%) SLA
5 7 (25.93%) MS Excel
6 6 (22.22%) SQL
6 6 (22.22%) Finance
7 5 (18.52%) MOM
7 5 (18.52%) Systems Management Server (SMS)
7 5 (18.52%) ITIL
8 4 (14.81%) MCP
8 4 (14.81%) Windows Server 2003
8 4 (14.81%) TCP/IP
9 3 (11.11%) CODA
9 3 (11.11%) Agresso
9 3 (11.11%) Sage
9 3 (11.11%) ITIL Certification
9 3 (11.11%) Epicor
9 3 (11.11%) Pegasus
9 3 (11.11%) VMware
9 3 (11.11%) Practice Management
9 3 (11.11%) SAP
9 3 (11.11%) ERP
9 3 (11.11%) Windows XP
9 3 (11.11%) LAN
9 3 (11.11%) WAN
9 3 (11.11%) Citrix
9 3 (11.11%) Dynamics NAV
9 3 (11.11%) Dynamics AX

Help Desk Support
Top Related IT Skills in Manchester by Category

For the 6 months to 23 January 2015, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.41%) MS Exchange
2 1 (3.70%) Exchange Server 2007
2 1 (3.70%) Exchange Server 2010
2 1 (3.70%) Lotus Domino
Applications
1 12 (44.44%) MS Office
2 7 (25.93%) MS Excel
Business Applications
1 3 (11.11%) Agresso
1 3 (11.11%) Dynamics NAV
1 3 (11.11%) Dynamics AX
1 3 (11.11%) Dynamics GP
1 3 (11.11%) SAP Business One
Communications & Networking
1 4 (14.81%) TCP/IP
2 3 (11.11%) LAN
2 3 (11.11%) WAN
3 2 (7.41%) Wi-Fi
4 1 (3.70%) VoIP
4 1 (3.70%) Firewall
Database & Business Intelligence
1 1 (3.70%) SQL Server
1 1 (3.70%) Crystal Reports
1 1 (3.70%) Oracle Reports
General
1 6 (22.22%) Finance
2 1 (3.70%) Local Government
2 1 (3.70%) German Language
Libraries, Frameworks & Software Standards
1 1 (3.70%) HTML
Miscellaneous
1 1 (3.70%) Client/Server
1 1 (3.70%) Blackberry
1 1 (3.70%) Video Conferencing
1 1 (3.70%) Analytical Skills
Operating Systems
1 17 (62.96%) Windows
2 4 (14.81%) Windows Server 2003
3 3 (11.11%) Windows XP
3 3 (11.11%) Windows 7
4 2 (7.41%) Windows Server 2012
4 2 (7.41%) Windows Server 2008
5 1 (3.70%) UNIX
5 1 (3.70%) Windows 8
Processes & Methodologies
1 5 (18.52%) ITIL
2 3 (11.11%) ERP
2 3 (11.11%) Practice Management
2 3 (11.11%) Incident Management
3 2 (7.41%) Service Management
4 1 (3.70%) Service Delivery
4 1 (3.70%) CRM
4 1 (3.70%) E-Commerce
4 1 (3.70%) Data Protection
4 1 (3.70%) Information Assurance
4 1 (3.70%) Software Testing
Programming Languages
1 6 (22.22%) SQL
2 1 (3.70%) JavaScript
2 1 (3.70%) PL/SQL
Qualifications
1 4 (14.81%) MCP
2 3 (11.11%) ITIL Certification
3 2 (7.41%) Microsoft Certification
4 1 (3.70%) MCITP
4 1 (3.70%) Degree
4 1 (3.70%) HND
4 1 (3.70%) MCSA
Quality Assurance & Compliance
1 7 (25.93%) SLA
2 1 (3.70%) ISO 9000
System Software
1 9 (33.33%) Active Directory
2 2 (7.41%) VMware Infrastructure
3 1 (3.70%) Hyper-V
3 1 (3.70%) MetaFrame
Systems Management
1 5 (18.52%) MOM
1 5 (18.52%) Systems Management Server (SMS)
2 1 (3.70%) Backup Exec
2 1 (3.70%) SCCM
2 1 (3.70%) SCDPM
Vendors
1 16 (59.26%) Microsoft
2 3 (11.11%) SAP
2 3 (11.11%) Citrix
2 3 (11.11%) Epicor
2 3 (11.11%) Pegasus
2 3 (11.11%) CODA
2 3 (11.11%) Sage
2 3 (11.11%) VMware
3 2 (7.41%) Cisco
4 1 (3.70%) IBM
4 1 (3.70%) Dell
4 1 (3.70%) Apple
4 1 (3.70%) Oracle
4 1 (3.70%) Symantec
Stockport, Cheshire
Applause IT Innovation
Salary: £17000 - £21000 per annum + Pension
Posted: 2 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £15000 - £20000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
OXL Consulting
Salary: From £16,000 to £18,000 per annum
Posted: 2 days ago
Salford, Lancashire
Searchability.co.uk
Salary: £20000 - £24000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 5 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £17000.00 - £18000.00 per annum
Posted: 10 days ago
Oldham
Capita - ITIN
Salary: £18500.00 - £19000.00 per annum
Posted: 19 days ago