The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 184 178 164
Rank change year-on-year
-6 -14
Permanent jobs requiring a Help Desk Support 6 4 23
As % of all permanent IT jobs located in Manchester 0.15% 0.11% 0.61%
As % of the Job Titles category 0.15% 0.12% 0.63%
Number of salaries quoted 6 4 21
Average salary £24,000 £14,500 £21,500
Average salary % change year-on-year
+65.51% -32.55%
UK excluding London average salary £21,500 £20,500 £20,000
% change year-on-year
+4.87% +2.50%
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3890 3446 3641
As % of all permanent IT jobs located in Manchester 95.44% 94.05% 97.33%
Number of salaries quoted 3278 2980 3201
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Manchester region.

Help Desk Support Salary Trend in Manchester

Help Desk Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Manchester region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - 4 £24,000 -
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Manchester

For the 6 months to 2 October 2014, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (42.86%) Windows
1 6 (42.86%) Microsoft
2 5 (35.71%) Citrix
2 5 (35.71%) MS Exchange
2 5 (35.71%) VMware
2 5 (35.71%) VMware Infrastructure
3 4 (28.57%) Practice Management
3 4 (28.57%) Finance
3 4 (28.57%) Dynamics NAV
3 4 (28.57%) Dynamics AX
3 4 (28.57%) Dynamics GP
3 4 (28.57%) SAP Business One
3 4 (28.57%) ERP
3 4 (28.57%) Active Directory
3 4 (28.57%) MS Office
3 4 (28.57%) SAP
3 4 (28.57%) Epicor
3 4 (28.57%) Pegasus
3 4 (28.57%) CODA
3 4 (28.57%) Agresso
3 4 (28.57%) Sage
4 3 (21.43%) Microsoft Certification
4 3 (21.43%) MS Excel
4 3 (21.43%) SQL
4 3 (21.43%) Windows Server 2008
4 3 (21.43%) Exchange Server 2010
4 3 (21.43%) Windows Server 2012
4 3 (21.43%) Exchange Server 2013
4 3 (21.43%) Firewall
5 2 (14.29%) Video Conferencing

Help Desk Support
Top Related IT Skills in Manchester by Category

For the 6 months to 2 October 2014, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (35.71%) MS Exchange
2 3 (21.43%) Exchange Server 2010
2 3 (21.43%) Exchange Server 2013
3 1 (7.14%) Lotus Domino
Applications
1 4 (28.57%) MS Office
2 3 (21.43%) MS Excel
3 1 (7.14%) AutoCAD
3 1 (7.14%) MS PowerPoint
3 1 (7.14%) Revit
3 1 (7.14%) SketchUp
3 1 (7.14%) Adobe Creative Suite
Business Applications
1 4 (28.57%) Agresso
1 4 (28.57%) Dynamics NAV
1 4 (28.57%) Dynamics AX
1 4 (28.57%) Dynamics GP
1 4 (28.57%) SAP Business One
Communications & Networking
1 3 (21.43%) Firewall
General
1 4 (28.57%) Finance
Libraries, Frameworks & Software Standards
1 1 (7.14%) HTML
Miscellaneous
1 2 (14.29%) Video Conferencing
2 1 (7.14%) Data Protection Act
2 1 (7.14%) Mathematics
Operating Systems
1 6 (42.86%) Windows
2 3 (21.43%) Windows Server 2008
2 3 (21.43%) Windows Server 2012
3 1 (7.14%) Windows 7
3 1 (7.14%) Windows XP
Processes & Methodologies
1 4 (28.57%) ERP
1 4 (28.57%) Practice Management
2 2 (14.29%) Data Protection
3 1 (7.14%) Software Deployment
3 1 (7.14%) ITIL
3 1 (7.14%) Incident Management
3 1 (7.14%) Service Management
Programming Languages
1 3 (21.43%) SQL
2 1 (7.14%) JavaScript
Qualifications
1 3 (21.43%) Microsoft Certification
2 2 (14.29%) MCP
3 1 (7.14%) MCITP
3 1 (7.14%) Degree
3 1 (7.14%) ITIL Foundation Certificate
System Software
1 5 (35.71%) VMware Infrastructure
2 4 (28.57%) Active Directory
3 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) Backup Exec
1 1 (7.14%) SCDPM
Vendors
1 6 (42.86%) Microsoft
2 5 (35.71%) Citrix
2 5 (35.71%) VMware
3 4 (28.57%) Epicor
3 4 (28.57%) Pegasus
3 4 (28.57%) CODA
3 4 (28.57%) Sage
3 4 (28.57%) SAP
4 1 (7.14%) Cisco
4 1 (7.14%) IBM
4 1 (7.14%) Adobe
4 1 (7.14%) Dell
4 1 (7.14%) Symantec
Manchester, Lancashire
Broady Limited
Salary: From £20,000 to £25,000 per annum + benefits
Posted: 5 days ago
Stockport, Cheshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 6 days ago
Manchester
Opus Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 22 days ago