Manchester Helpdesk Support Jobs

The table below looks at the demand for the Helpdesk Support role in IT jobs within the Manchester region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 15 October 2008 with a comparison to the same period last year.

Help Desk Support
Location Abingdon Aldershot Andover Aylesbury Banbury Barking Barnet Basingstoke Bath Bedford Bedfordshire Berkhamsted Berkshire Birmingham Bournemouth Bracknell Bradford Brierley Hill Brighton Bristol Bromley Bromsgrove Buckinghamshire Burton-upon-Trent Cambridge Cambridgeshire Cardiff Cheadle Cheltenham Chertsey Cheshire Chessington Chester Chesterfield Chippenham City of London Colchester Coventry Crawley Crewe Croydon Derby Derbyshire Devon Docklands, London Dorking Dorset Dudley Dunstable East Midlands East of England East Sussex Eastleigh Edinburgh Egham Ely England Epsom Essex Fareham Farnborough Farnham Faversham Feltham Glasgow Gloucestershire Godalming Greenford Greenock Guildford Hampshire Harpenden Harrogate Haverhill Haywards Heath Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hoddesdon Hounslow Hove Huddersfield Huntingdon Ilford Inverclyde Kent Lancashire Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool London Loughborough Luton Maidenhead Maidstone Manchester Marlborough Marlow Merseyside Middlesex Milton Keynes Newbury Norfolk North West North Yorkshire Northampton Northamptonshire Nottingham Nottinghamshire Orpington Oxford Oxfordshire Peterborough Portsmouth Potters Bar Preston Reading Redhill Reigate Renfrew Renfrewshire Ripon Rochester Romford Salford Salisbury Scotland Scunthorpe Sevenoaks Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire St Albans Staffordshire Staines Stevenage Stockport Street Suffolk Surrey Swindon Tamworth Teddington Telford Thame Thames Valley Thurrock Trowbridge Twickenham Uckfield UK Uxbridge Wales Wallingford Walsall Warrington Warwick Warwickshire Watford West Malling West Midlands West Sussex West Yorkshire Wetherby Wiltshire Wimbledon Windsor Witham Woking Worcestershire York Yorkshire	3 months to 15 Oct 2008	Same period last year
Rank	151	176
Rank change on same period last year	+25
Matching permanent IT job ads	21	35
As % of all UK permanent IT job ads sampled	0.012 %	0.015 %
As % of the category below	0.491 %	0.556 %
Salaries quoted	20	23
Average minimum salary	£20,094	£18,297
Average salary	£21,531	£19,018
% change on same period last year	+13.21 %
Average maximum salary	£22,969	£19,738
UK excluding London average salary	£21,025	£20,587
% change on same period last year	+2.12 %
Job Titles Manchester
Matching permanent IT job ads	4279	6296
As % of all UK permanent IT job ads sampled	2.501 %	2.766 %
Salaries quoted	3737	5301
Average minimum salary	£33,828	£37,030
Average salary	£38,923	£41,988
% change on same period last year	-7.29 %
Average maximum salary	£44,018	£46,947
UK excluding London average salary	£38,166	£39,195
% change on same period last year	-2.62 %
Helpdesk Support North West

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Manchester region.

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Manchester region over the 3 months to 15 October 2008.

Helpdesk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support within the Manchester region over the 3 months to 15 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Cheadle	-	3	£21,167	-
Stockport	-	1	£14,500	-
Salford	-	1	£36,000	-

Helpdesk Support North West

Helpdesk Support
Top 30 Related IT Skills

For the 6 months to 15 October 2008, IT jobs across the Manchester region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

1 22 (45.83 %) Windows 2 13 (27.08 %) MS Excel 3 12 (25.00 %) Windows XP 3 12 (25.00 %) Microsoft 4 10 (20.83 %) MS Office 5 9 (18.75 %) Finance 6 7 (14.58 %) TCP/IP 7 6 (12.50 %) Active Directory 7 6 (12.50 %) HP 7 6 (12.50 %) Windows Server 2003 7 6 (12.50 %) SAP 7 6 (12.50 %) SQL Server 7 6 (12.50 %) ERP 7 6 (12.50 %) Incident Management 7 6 (12.50 %) Windows Vista

8 5 (10.42 %) Windows 2000 8 5 (10.42 %) IIS 9 4 (8.333 %) SQL 9 4 (8.333 %) Oracle 9 4 (8.333 %) ITIL 9 4 (8.333 %) UNIX 9 4 (8.333 %) Oracle HRMS 9 4 (8.333 %) Oracle Applications 10 3 (6.250 %) DameWare 10 3 (6.250 %) Degree 10 3 (6.250 %) Dynamics NAV 10 3 (6.250 %) Dynamics AX 10 3 (6.250 %) SAP Business One 10 3 (6.250 %) Resource Management 10 3 (6.250 %) ServiceCenter

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 15 October 2008, IT jobs across the Manchester region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (2.083 %) HTML	Application Platforms 1 5 (10.42 %) IIS 2 3 (6.250 %) CMS 3 2 (4.167 %) MS Exchange 4 1 (2.083 %) Lotus Notes
Applications 1 13 (27.08 %) MS Excel 2 10 (20.83 %) MS Office 3 1 (2.083 %) MS PowerPoint	Business Applications 1 4 (8.333 %) Oracle HRMS 1 4 (8.333 %) Oracle Applications 2 3 (6.250 %) Dynamics NAV 2 3 (6.250 %) Dynamics AX 2 3 (6.250 %) SAP Business One 2 3 (6.250 %) Great Plains 2 3 (6.250 %) Axapta 2 3 (6.250 %) Navision 3 2 (4.167 %) Oracle EBS 3 2 (4.167 %) Oracle 11i
Communications & Networking 1 7 (14.58 %) TCP/IP 2 3 (6.250 %) Internet 3 2 (4.167 %) LAN 3 2 (4.167 %) WAN 4 1 (2.083 %) DHCP 4 1 (2.083 %) Intranet 4 1 (2.083 %) Firewall	Database & Business Intelligence 1 6 (12.50 %) SQL Server 2 3 (6.250 %) Crystal Reports 2 3 (6.250 %) MS Access
Development Applications 1 1 (2.083 %) Ant	General 1 9 (18.75 %) Finance 2 3 (6.250 %) Financial Institution 2 3 (6.250 %) Back Office 2 3 (6.250 %) Banking 2 3 (6.250 %) Insurance 3 2 (4.167 %) Law 4 1 (2.083 %) Games 4 1 (2.083 %) Retail
Miscellaneous 1 1 (2.083 %) German Language	Operating Systems 1 22 (45.83 %) Windows 2 12 (25.00 %) Windows XP 3 6 (12.50 %) Windows Server 2003 3 6 (12.50 %) Windows Vista 4 5 (10.42 %) Windows 2000 5 4 (8.333 %) UNIX 6 2 (4.167 %) Linux 6 2 (4.167 %) Windows 2000 Server 7 1 (2.083 %) Windows NT
Processes & Methodologies 1 6 (12.50 %) ERP 1 6 (12.50 %) Incident Management 2 4 (8.333 %) ITIL 3 3 (6.250 %) Resource Management 3 3 (6.250 %) Performance Management 4 1 (2.083 %) E-Commerce 4 1 (2.083 %) DNA 4 1 (2.083 %) Service Delivery	Programming Languages 1 4 (8.333 %) SQL 2 2 (4.167 %) Transact-SQL 2 2 (4.167 %) Progress 4GL
Qualifications 1 3 (6.250 %) ITIL Certification 1 3 (6.250 %) Degree 2 2 (4.167 %) MCDST 2 2 (4.167 %) Microsoft Certification 2 2 (4.167 %) MCP 2 2 (4.167 %) MCSA 3 1 (2.083 %) CCNA 3 1 (2.083 %) Cisco Certification 3 1 (2.083 %) HND 3 1 (2.083 %) A+ Certification 3 1 (2.083 %) ECDL	Quality Assurance & Compliance 1 2 (4.167 %) SLA
System Software 1 6 (12.50 %) Active Directory 2 1 (2.083 %) Terminal Services	Systems Management 1 3 (6.250 %) DameWare 1 3 (6.250 %) ServiceCenter
Vendors 1 12 (25.00 %) Microsoft 2 6 (12.50 %) HP 2 6 (12.50 %) SAP 3 4 (8.333 %) Oracle 4 3 (6.250 %) PeopleSoft 4 3 (6.250 %) Dell 4 3 (6.250 %) Avaya 4 3 (6.250 %) Epicor 4 3 (6.250 %) Pegasus 4 3 (6.250 %) Baan 4 3 (6.250 %) JD Edwards 4 3 (6.250 %) Agresso 4 3 (6.250 %) Lawson 4 3 (6.250 %) Sage 4 3 (6.250 %) Remedy 5 2 (4.167 %) Progress 6 1 (2.083 %) Cisco 6 1 (2.083 %) Citrix 6 1 (2.083 %) Lotus