The statistics below represent IT jobs advertised across the Manchester region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Help Desk Support
North West / Manchester
Rank 175 160 178
Rank change year-on-year
-15 +18
Permanent jobs requiring a Help Desk Support 14 11 18
As % of all permanent IT jobs located in Manchester 0.38% 0.35% 0.47%
As % of the Job Titles category 0.40% 0.36% 0.48%
Number of salaries quoted 14 11 15
Median salary £20,000 £20,000 £19,500
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £19,500 £20,000 £17,200
10% offered a salary of more than £26,000 £24,001 £23,400
UK excluding London median salary £22,000 £21,500 £21,500
% change year-on-year
+2.32% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3531 3017 3715
As % of all permanent IT jobs located in Manchester 96.77% 95.99% 96.80%
Number of salaries quoted 3046 2522 3202
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Manchester region.

Help Desk Support Salary Trend in Manchester

Help Desk Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Manchester region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 4 £19,500 -
Bolton -16 1 £19,000 +15.15%
Help Desk Support
North West

Help Desk Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 17 January 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Help Desk Support in the job title.

1 17 (70.83%) Windows
2 16 (66.67%) SLA
3 11 (45.83%) Microsoft
4 10 (41.67%) SQL
5 9 (37.50%) Windows XP
5 9 (37.50%) Active Directory
5 9 (37.50%) Windows 7
6 7 (29.17%) MS Office
6 7 (29.17%) ITIL
6 7 (29.17%) TCP/IP
6 7 (29.17%) Windows Server 2008
7 5 (20.83%) Wi-Fi
7 5 (20.83%) Telecoms
7 5 (20.83%) Windows Server 2003
7 5 (20.83%) Intel Security
7 5 (20.83%) MCP
7 5 (20.83%) Dell
7 5 (20.83%) LAN
7 5 (20.83%) WAN
8 4 (16.67%) Validation
8 4 (16.67%) Problem Management
8 4 (16.67%) WFM
8 4 (16.67%) SQL Server
8 4 (16.67%) Linux
8 4 (16.67%) MS Excel
9 3 (12.50%) DNS
9 3 (12.50%) Windows 8
10 2 (8.33%) Windows Server
10 2 (8.33%) DHCP
11 1 (4.17%) VoIP

Help Desk Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) MS Exchange
Applications
1 7 (29.17%) MS Office
2 4 (16.67%) MS Excel
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 7 (29.17%) TCP/IP
2 5 (20.83%) LAN
2 5 (20.83%) WAN
2 5 (20.83%) Wi-Fi
3 3 (12.50%) DNS
4 2 (8.33%) DHCP
5 1 (4.17%) VoIP
Database & Business Intelligence
1 4 (16.67%) SQL Server
General
1 5 (20.83%) Telecoms
2 1 (4.17%) Banking
2 1 (4.17%) Finance
2 1 (4.17%) Investment Banking
2 1 (4.17%) Law
2 1 (4.17%) Legal
Miscellaneous
1 1 (4.17%) iPad
Operating Systems
1 17 (70.83%) Windows
2 9 (37.50%) Windows 7
2 9 (37.50%) Windows XP
3 7 (29.17%) Windows Server 2008
4 5 (20.83%) Windows Server 2003
5 4 (16.67%) Linux
6 3 (12.50%) Windows 8
7 2 (8.33%) Windows Server
8 1 (4.17%) Mac OS X
8 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 7 (29.17%) ITIL
2 4 (16.67%) Problem Management
2 4 (16.67%) Validation
2 4 (16.67%) WFM
3 1 (4.17%) Investment Management
3 1 (4.17%) Service Delivery
Programming Languages
1 10 (41.67%) SQL
Qualifications
1 5 (20.83%) MCP
2 1 (4.17%) ITIL Certification
2 1 (4.17%) MOS
Quality Assurance & Compliance
1 16 (66.67%) SLA
System Software
1 9 (37.50%) Active Directory
Vendors
1 11 (45.83%) Microsoft
2 5 (20.83%) Dell
2 5 (20.83%) Intel Security
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