The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 161 173 163
Rank change year-on-year
+12 -10
Permanent jobs requiring a Help Desk Support 13 21 23
As % of all permanent IT jobs located in Manchester 0.39% 0.53% 0.62%
As % of the Job Titles category 0.41% 0.55% 0.64%
Number of salaries quoted 13 15 23
Average salary £20,000 £18,750 £20,500
Average salary % change year-on-year
+6.66% -8.53%
90% offered a salary of more than £16,500 £17,200 £14,500
10% offered a salary of more than £24,000 £23,400 £26,500
UK excluding London average salary £21,210 £21,750 £21,500
% change year-on-year
-2.48% +1.16%
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3179 3807 3579
As % of all permanent IT jobs located in Manchester 96.19% 96.36% 96.11%
Number of salaries quoted 2635 3267 3119
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Manchester region.

Help Desk Support Salary Trend in Manchester

Help Desk Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Manchester region over the 3 months to 5 February 2016.

Help Desk Support Salary Histogram in Manchester

Help Desk Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Manchester region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton +14 3 £16,500 -
Stockport +1 1 £22,500 +25.00%
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Manchester

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 16 (72.73%) Windows
2 9 (40.91%) Microsoft
3 8 (36.36%) SQL Server
3 8 (36.36%) Windows Server
4 7 (31.82%) TCP/IP
5 6 (27.27%) DNS
5 6 (27.27%) HTTPS
5 6 (27.27%) MCSA
5 6 (27.27%) MS Excel
5 6 (27.27%) SNMP
5 6 (27.27%) Apple
5 6 (27.27%) Windows Server 2003
5 6 (27.27%) Internet
5 6 (27.27%) IIS
5 6 (27.27%) T-SQL
5 6 (27.27%) MCP
5 6 (27.27%) Microsoft Certification
5 6 (27.27%) Firewall
5 6 (27.27%) MCITP
5 6 (27.27%) System Testing
5 6 (27.27%) Time Management
5 6 (27.27%) Analytical Skills
6 5 (22.73%) Degree
6 5 (22.73%) SLA
7 4 (18.18%) Active Directory
7 4 (18.18%) Citrix
7 4 (18.18%) ITIL
7 4 (18.18%) MS Exchange
7 4 (18.18%) Computer Science
7 4 (18.18%) Windows Server 2008

Help Desk Support
Top Related IT Skills in Manchester by Category

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (27.27%) IIS
2 4 (18.18%) Exchange Server 2007
2 4 (18.18%) Exchange Server 2010
2 4 (18.18%) MS Exchange
3 1 (4.55%) Exchange Server 2003
3 1 (4.55%) Exchange Server 2013
Applications
1 6 (27.27%) MS Excel
2 3 (13.64%) MS Office
Cloud Services
1 1 (4.55%) Google Apps
Communications & Networking
1 7 (31.82%) TCP/IP
2 6 (27.27%) DNS
2 6 (27.27%) Firewall
2 6 (27.27%) HTTPS
2 6 (27.27%) Internet
2 6 (27.27%) SNMP
3 3 (13.64%) LAN
3 3 (13.64%) VoIP
3 3 (13.64%) WAN
Database & Business Intelligence
1 8 (36.36%) SQL Server
General
1 2 (9.09%) Advertising
2 1 (4.55%) Finance
Miscellaneous
1 6 (27.27%) Analytical Skills
2 4 (18.18%) Computer Science
3 1 (4.55%) Enterprise Software
3 1 (4.55%) Management Information System
3 1 (4.55%) Social Media
Operating Systems
1 16 (72.73%) Windows
2 8 (36.36%) Windows Server
3 6 (27.27%) Windows Server 2003
4 4 (18.18%) Windows Server 2008
4 4 (18.18%) Windows Server 2012
5 2 (9.09%) Windows 2000
5 2 (9.09%) Windows Vista
5 2 (9.09%) Windows XP
6 1 (4.55%) Linux
6 1 (4.55%) Mac OS X
6 1 (4.55%) Unix
6 1 (4.55%) Windows 10
6 1 (4.55%) Windows 7
6 1 (4.55%) Windows 8
Processes & Methodologies
1 6 (27.27%) System Testing
1 6 (27.27%) Time Management
2 4 (18.18%) ITIL
3 3 (13.64%) Incident Management
3 3 (13.64%) Information Assurance
3 3 (13.64%) Security Testing
3 3 (13.64%) Software Testing
4 2 (9.09%) Problem Management
4 2 (9.09%) Root Cause Analysis
4 2 (9.09%) Ticket Management
5 1 (4.55%) CRM
5 1 (4.55%) Logistics
5 1 (4.55%) Service Delivery
5 1 (4.55%) Supply Chain Management
Programming Languages
1 6 (27.27%) T-SQL
2 2 (9.09%) VBA
3 1 (4.55%) C
Qualifications
1 6 (27.27%) MCITP
1 6 (27.27%) MCP
1 6 (27.27%) MCSA
1 6 (27.27%) Microsoft Certification
2 5 (22.73%) Degree
3 3 (13.64%) ITIL Certification
3 3 (13.64%) MCSE
4 1 (4.55%) CCNA
4 1 (4.55%) Cisco Certification
4 1 (4.55%) MCDST
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 4 (18.18%) Active Directory
Vendors
1 9 (40.91%) Microsoft
2 6 (27.27%) Apple
3 4 (18.18%) Citrix
4 3 (13.64%) VMware
5 1 (4.55%) Cisco
5 1 (4.55%) Google
Oldham
Capita plc
Salary: £18000.00 - £19000.00 per annum
Posted: 19 days ago