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This section looks at the demand for Services Delivery skills within the Manchester region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 25 Jul 2008Same period last year
Rank7099
Rank change on same period last yearUp+29
Matching permanent IT job ads149127
As % of all UK permanent IT job ads sampled0.079 %0.052 %
As % of the category below4.691 %3.107 %
Salaries quoted122114
Average minimum salary£34,549£38,854
Average salary£37,561£42,227
% change on same period last year-11.04 %
Average maximum salary£40,574£45,601
UK excluding London average salary£44,105£45,016
% change on same period last year-2.02 %
Manchester IT Job Market, Processes & MethodologiesProcesses & Methodologies
Manchester
Matching permanent IT job ads31764088
As % of all UK permanent IT job ads sampled1.677 %1.674 %
Salaries quoted26613469
Average minimum salary£36,076£42,157
Average salary£40,525£46,906
% change on same period last year-13.60 %
Average maximum salary£44,974£51,656
UK excluding London average salary£42,567£44,524
% change on same period last year-4.39 %
Service Delivery North WestService Delivery
North West

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Delivery across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Manchester Service Delivery Demand Trend

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Manchester region.

Manchester Service Delivery Salary Trend

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery across the Manchester region over the 3 months to 25 July 2008.

Manchester Service Delivery Salary Histogram

Service Delivery
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
StockportNew entry-15£33,550-
SalfordNew entry-11£35,000-
SaleDown-87£34,000-49.62 %
CheadleNew entry-2£32,500-
OldhamNew entry-1£25,000-
Service Delivery North WestService Delivery
North West

Service Delivery
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Manchester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

170 (28.34 %)ITIL
244 (17.81 %)SLA
340 (16.19 %)Finance
340 (16.19 %)Project Management
438 (15.38 %)Service Management
537 (14.98 %)Microsoft
537 (14.98 %)Oracle
537 (14.98 %)Project Planning
633 (13.36 %)SQL
731 (12.55 %)Degree
830 (12.15 %)SQL Server
928 (11.34 %)OpenVMS
1026 (10.53 %)Telecoms
1125 (10.12 %)Resource Management
1125 (10.12 %)MS Excel
1224 (9.717 %)Sybase
1224 (9.717 %)MS Visio
1224 (9.717 %)Government
1321 (8.502 %)ITIL Certification
1321 (8.502 %)Ingres
1418 (7.287 %)Business Intelligence
1418 (7.287 %)Windows
1517 (6.883 %)SAP
1616 (6.478 %)SAN
1715 (6.073 %)Change Management
1715 (6.073 %)SAP BW
1715 (6.073 %)SQL Server 2000
1715 (6.073 %)SAP R/3
1813 (5.263 %)PRINCE2
1813 (5.263 %)VMware

Service Delivery
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Manchester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Manchester IT Job Market, Application DevelopmentApplication Development
110 (4.049 %)WebSphere
29 (3.644 %)XML
29 (3.644 %)EDI
29 (3.644 %)EDIFACT
35 (2.024 %).NET
41 (0.405 %)J2EE
41 (0.405 %)WebServices
Manchester IT Job Market, Application PlatformsApplication Platforms
19 (3.644 %)WebSphere MQ
28 (3.239 %)MS Exchange
36 (2.429 %)Exchange Server 2003
43 (1.215 %)CMS
51 (0.405 %)IIS
51 (0.405 %)Lotus Notes
Manchester IT Job Market, ApplicationsApplications
125 (10.12 %)MS Excel
224 (9.717 %)MS Visio
32 (0.810 %)MS Office
41 (0.405 %)MS PowerPoint
Manchester IT Job Market, Business ApplicationsBusiness Applications
115 (6.073 %)SAP R/3
28 (3.239 %)Dynamics NAV
34 (1.619 %)Navision
42 (0.810 %)Axapta
42 (0.810 %)Dynamics AX
51 (0.405 %)Remedy ITSM
51 (0.405 %)assyst
Manchester IT Job Market, Communications & NetworkingCommunications & Networking
116 (6.478 %)SAN
213 (5.263 %)LLU
39 (3.644 %)FTP
44 (1.619 %)VoIP
44 (1.619 %)Internet
52 (0.810 %)Firewall
52 (0.810 %)Wireless
52 (0.810 %)DNS
52 (0.810 %)WAN
52 (0.810 %)DHCP
52 (0.810 %)Ethernet
52 (0.810 %)TCP/IP
52 (0.810 %)Broadband
52 (0.810 %)LAN
52 (0.810 %)SMS
61 (0.405 %)VPN
61 (0.405 %)MPLS
Manchester IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
130 (12.15 %)SQL Server
221 (8.502 %)Ingres
315 (6.073 %)SAP BW
315 (6.073 %)SQL Server 2000
410 (4.049 %)SAP BI
53 (1.215 %)Crystal Reports
53 (1.215 %)Oracle Reports
62 (0.810 %)GIS
62 (0.810 %)SQL Server 2005
71 (0.405 %)Oracle 8/8i
71 (0.405 %)MS Access
71 (0.405 %)Datawarehouse
Manchester IT Job Market, Development ApplicationsDevelopment Applications
14 (1.619 %)VSS/SourceSafe
Manchester IT Job Market, GeneralGeneral
140 (16.19 %)Finance
226 (10.53 %)Telecoms
324 (9.717 %)Government
413 (5.263 %)Education
510 (4.049 %)Pensions
510 (4.049 %)Health
510 (4.049 %)Banking
67 (2.834 %)Insurance
75 (2.024 %)Retail
84 (1.619 %)Marketing
92 (0.810 %)Construction
101 (0.405 %)Back Office
101 (0.405 %)Legal
101 (0.405 %)Retail Banking
Manchester IT Job Market, Job TitlesJob Titles
177 (31.17 %)Service Manager
249 (19.84 %)Delivery Manager
343 (17.41 %)Services Delivery Manager
430 (12.15 %)Consultant
529 (11.74 %)Team Leader
626 (10.53 %)Technical Manager
722 (8.907 %)Project Manager
816 (6.478 %)Technical Support
915 (6.073 %)Support Manager
915 (6.073 %)SAP Consultant
1014 (5.668 %)Analyst
1113 (5.263 %)Developer
1212 (4.858 %)Technical Support Manager
1212 (4.858 %)Technical Services Manager
1311 (4.453 %)Coordinator
1410 (4.049 %)Business Intelligence Consultant
1410 (4.049 %)DBA
1410 (4.049 %)SAP BI Consultant
159 (3.644 %)Microsoft Consultant
168 (3.239 %)Senior Oracle Developer
Manchester IT Job Market, MiscellaneousMiscellaneous
18 (3.239 %)Statistics
25 (2.024 %)VAX
25 (2.024 %)Management Information System
33 (1.215 %)Mainframe
42 (0.810 %)Blackberry
42 (0.810 %)Clustering
51 (0.405 %)PDA
51 (0.405 %)AS400
51 (0.405 %)Replication
Manchester IT Job Market, Operating SystemsOperating Systems
128 (11.34 %)OpenVMS
218 (7.287 %)Windows
38 (3.239 %)UNIX
45 (2.024 %)VMS
45 (2.024 %)Linux
53 (1.215 %)Windows Server 2003
61 (0.405 %)OS/400
61 (0.405 %)Windows XP
Manchester IT Job Market, Processes & MethodologiesProcesses & Methodologies
170 (28.34 %)ITIL
240 (16.19 %)Project Management
338 (15.38 %)Service Management
437 (14.98 %)Project Planning
525 (10.12 %)Resource Management
618 (7.287 %)Business Intelligence
715 (6.073 %)Change Management
813 (5.263 %)PRINCE2
912 (4.858 %)Data Management
107 (2.834 %)B2B
116 (2.429 %)Business Development
125 (2.024 %)Stakeholder Management
125 (2.024 %)Performance Management
134 (1.619 %)Business Continuity
134 (1.619 %)Supplier Management
134 (1.619 %)Problem Management
134 (1.619 %)PRINCE
134 (1.619 %)UML
134 (1.619 %)OOP
143 (1.215 %)Risk Management
Manchester IT Job Market, Programming LanguagesProgramming Languages
133 (13.36 %)SQL
25 (2.024 %)Transact-SQL
25 (2.024 %)VB
34 (1.619 %)VB.NET
34 (1.619 %)C
34 (1.619 %)VB6
42 (0.810 %)C#
42 (0.810 %)VBA
51 (0.405 %)Java
Manchester IT Job Market, QualificationsQualifications
131 (12.55 %)Degree
221 (8.502 %)ITIL Certification
311 (4.453 %)Microsoft Certification
47 (2.834 %)MCSE
47 (2.834 %)CCNA
47 (2.834 %)Cisco Certification
55 (2.024 %)PRINCE2 Practitioner
62 (0.810 %)ISEB
62 (0.810 %)MCSA
62 (0.810 %)PRINCE2 Certification
71 (0.405 %)MCITP
71 (0.405 %)MCDBA
Manchester IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
144 (17.81 %)SLA
24 (1.619 %)COBIT
31 (0.405 %)ISO9000
Manchester IT Job Market, System SoftwareSystem Software
112 (4.858 %)VMware Infrastructure
26 (2.429 %)Active Directory
31 (0.405 %)Terminal Services
31 (0.405 %)VMware ESX
31 (0.405 %)Citrix Presentation Server
Manchester IT Job Market, Systems ManagementSystems Management
11 (0.405 %)OpenView
11 (0.405 %)Tivoli
Manchester IT Job Market, VendorsVendors
137 (14.98 %)Oracle
137 (14.98 %)Microsoft
224 (9.717 %)Sybase
317 (6.883 %)SAP
413 (5.263 %)VMware
512 (4.858 %)NetApp
610 (4.049 %)Novell
610 (4.049 %)IBM
79 (3.644 %)HP
86 (2.429 %)Citrix
86 (2.429 %)Cisco
94 (1.619 %)Cognos
103 (1.215 %)Avaya
112 (0.810 %)Sun
112 (0.810 %)LANDesk
112 (0.810 %)Intel
121 (0.405 %)Dell
121 (0.405 %)Lotus
121 (0.405 %)Remedy
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