The statistics below represent IT jobs advertised across the North West region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 231 241 239
Rank change year-on-year
+10 -2
Permanent jobs requiring a Help Desk Support 25 21 28
As % of all permanent IT jobs located in the North West 0.39% 0.31% 0.38%
As % of the Job Titles category 0.40% 0.33% 0.39%
Number of salaries quoted 24 18 19
Median salary £21,000 £20,000 £22,500
Median salary % change year-on-year
+5.00% -11.11%
90% offered a salary of more than £17,797 £16,850 £16,400
10% offered a salary of more than £23,700 £22,000 £24,000
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6179 6460 7154
As % of all permanent IT jobs located in the North West 96.74% 96.58% 96.14%
Number of salaries quoted 5202 5371 5938
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the North West

Help Desk Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the North West region.

Help Desk Support Salary Trend in the North West

Help Desk Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the North West region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +32 14 £21,000 - 2
Manchester 0 9 £21,500 +13.15% 4
Merseyside -23 2 £17,797 -11.01% 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 September 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Support in the job title.

1 18 (45.00%) Windows
2 15 (37.50%) Microsoft
3 12 (30.00%) SLA
4 10 (25.00%) ITIL
5 9 (22.50%) Active Directory
6 8 (20.00%) MS Office
7 7 (17.50%) SQL
8 6 (15.00%) MS Excel
8 6 (15.00%) Management Information System
9 5 (12.50%) Validation
10 4 (10.00%) Juniper
10 4 (10.00%) OSPF
10 4 (10.00%) BGP
10 4 (10.00%) Cisco
10 4 (10.00%) SNMP
10 4 (10.00%) WAN
10 4 (10.00%) Change Management
10 4 (10.00%) Network Monitoring
10 4 (10.00%) Driving Licence
10 4 (10.00%) Ticket Management
10 4 (10.00%) Extreme Networks
10 4 (10.00%) Wiki
10 4 (10.00%) Time Management
10 4 (10.00%) Data Validation
10 4 (10.00%) Incident Management
11 3 (7.50%) Windows Server
11 3 (7.50%) Windows 8
11 3 (7.50%) Finance
12 2 (5.00%) TCP/IP
12 2 (5.00%) DNS

Help Desk Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.00%) MS Exchange
2 1 (2.50%) Exchange Server 2010
Applications
1 8 (20.00%) MS Office
2 6 (15.00%) MS Excel
Business Applications
1 1 (2.50%) Dynamics GP
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 4 (10.00%) BGP
1 4 (10.00%) OSPF
1 4 (10.00%) SNMP
1 4 (10.00%) WAN
2 2 (5.00%) DHCP
2 2 (5.00%) DNS
2 2 (5.00%) TCP/IP
3 1 (2.50%) FTP
3 1 (2.50%) VoIP
3 1 (2.50%) Wireless
Database & Business Intelligence
1 1 (2.50%) Crystal Reports
1 1 (2.50%) SQL Server
General
1 3 (7.50%) Finance
2 2 (5.00%) Telecoms
3 1 (2.50%) Automotive
Libraries, Frameworks & Software Standards
1 1 (2.50%) .NET
1 1 (2.50%) .NET Framework
1 1 (2.50%) Web Services
Miscellaneous
1 6 (15.00%) Management Information System
2 4 (10.00%) Driving Licence
2 4 (10.00%) Wiki
3 2 (5.00%) iPad
3 2 (5.00%) PMI
4 1 (2.50%) Analytical Skills
4 1 (2.50%) Digital Media
4 1 (2.50%) Mobile Computing
Operating Systems
1 18 (45.00%) Windows
2 3 (7.50%) Windows 8
2 3 (7.50%) Windows Server
3 2 (5.00%) Windows 7
3 2 (5.00%) Windows Server 2008
3 2 (5.00%) Windows XP
4 1 (2.50%) Android
4 1 (2.50%) Apple iOS
4 1 (2.50%) Linux
4 1 (2.50%) Unix
4 1 (2.50%) Windows Server 2003
Processes & Methodologies
1 10 (25.00%) ITIL
2 5 (12.50%) Validation
3 4 (10.00%) Change Management
3 4 (10.00%) Data Validation
3 4 (10.00%) Incident Management
3 4 (10.00%) Network Monitoring
3 4 (10.00%) Ticket Management
3 4 (10.00%) Time Management
4 2 (5.00%) Conflict Management
4 2 (5.00%) Software Testing
5 1 (2.50%) Problem Management
5 1 (2.50%) Process Improvement
5 1 (2.50%) Service Delivery
5 1 (2.50%) Service Management
5 1 (2.50%) Web Development
5 1 (2.50%) WFM
Programming Languages
1 7 (17.50%) SQL
2 1 (2.50%) C++
Qualifications
1 2 (5.00%) PMI Certification
2 1 (2.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (30.00%) SLA
System Software
1 9 (22.50%) Active Directory
Systems Management
1 1 (2.50%) SCCM
Vendors
1 15 (37.50%) Microsoft
2 4 (10.00%) Cisco
2 4 (10.00%) Extreme Networks
2 4 (10.00%) Juniper
3 1 (2.50%) Citrix
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 2 days ago
Warrington, Cheshire
Circle Recruitment
Salary: £18750 per annum + Benefits
Posted: 2 days ago
Frodsham, Cheshire
Adria Solutions Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 2 days ago
Bolton, Lancashire
Spring Technology
Posted: 4 days ago
Salford
Cathcart Associates
Salary: £20000 - £24000 per annum
Posted: 14 days ago
Manchester
Cathcart Associates
Salary: £18000 - £20000 per annum
Posted: 21 days ago
Manchester
Adria Solutions Ltd
Salary: £18000 - £21000 per annum + Benefits
Posted: 23 days ago