The statistics below represent IT jobs advertised across the North West region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 11 December 2016 with a comparison to same period over 2 years.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 225 220 243
Rank change year-on-year
-5 +23
Permanent jobs requiring a Help Desk Support 40 22 27
As % of all permanent IT jobs located in the North West 0.64% 0.37% 0.36%
As % of the Job Titles category 0.66% 0.38% 0.38%
Number of salaries quoted 36 20 20
Median salary £20,000 £20,500 £20,750
Median salary % change year-on-year
-2.43% -1.20%
90% offered a salary of more than £17,500 £18,800 £17,950
10% offered a salary of more than £24,000 £25,750 £24,050
UK excluding London median salary £22,000 £21,500 £21,500
% change year-on-year
+2.32% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6055 5736 7172
As % of all permanent IT jobs located in the North West 96.76% 95.86% 96.68%
Number of salaries quoted 5103 4739 6140
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £53,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Help Desk Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the North West

Help Desk Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the North West region.

Help Desk Support Salary Trend in the North West

Help Desk Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the North West region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 20 £20,000 - 1
Cheshire +27 18 £18,750 -14.77% 1
Lancashire - 2 £19,500 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 11 December 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Support in the job title.

1 39 (60.00%) Windows
2 28 (43.08%) Microsoft
3 26 (40.00%) SLA
4 22 (33.85%) Active Directory
5 17 (26.15%) Windows 7
6 16 (24.62%) MS Office
7 13 (20.00%) ITIL
7 13 (20.00%) MS Excel
7 13 (20.00%) Windows Server 2008
8 12 (18.46%) SQL
9 11 (16.92%) iPad
10 9 (13.85%) Office 365
10 9 (13.85%) Windows XP
11 8 (12.31%) WAN
11 8 (12.31%) Windows 8
12 7 (10.77%) TCP/IP
12 7 (10.77%) Validation
13 6 (9.23%) Telecoms
13 6 (9.23%) VoIP
13 6 (9.23%) Windows Server 2003
13 6 (9.23%) MCP
13 6 (9.23%) Windows Server
13 6 (9.23%) Windows Server 2012
14 5 (7.69%) Skype
14 5 (7.69%) iPhone
14 5 (7.69%) Hyper-V
14 5 (7.69%) Web Development
14 5 (7.69%) LAN
14 5 (7.69%) Dell
14 5 (7.69%) Citrix

Help Desk Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.62%) SharePoint
1 3 (4.62%) Skype for Business
2 2 (3.08%) MS Exchange
3 1 (1.54%) Exchange Server 2010
Applications
1 16 (24.62%) MS Office
2 13 (20.00%) MS Excel
Business Applications
1 1 (1.54%) Dynamics GP
Cloud Services
1 9 (13.85%) Office 365
Communications & Networking
1 8 (12.31%) WAN
2 7 (10.77%) TCP/IP
3 6 (9.23%) VoIP
4 5 (7.69%) LAN
4 5 (7.69%) Skype
4 5 (7.69%) VPN
4 5 (7.69%) Wi-Fi
5 3 (4.62%) BGP
5 3 (4.62%) DNS
5 3 (4.62%) OSPF
5 3 (4.62%) SNMP
6 2 (3.08%) DHCP
7 1 (1.54%) FTP
7 1 (1.54%) Wireless
Database & Business Intelligence
1 4 (6.15%) SQL Server
2 1 (1.54%) Crystal Reports
General
1 6 (9.23%) Telecoms
2 5 (7.69%) Finance
3 1 (1.54%) Automotive
Libraries, Frameworks & Software Standards
1 1 (1.54%) .NET
1 1 (1.54%) .NET Framework
1 1 (1.54%) Web Services
Miscellaneous
1 11 (16.92%) iPad
2 5 (7.69%) iPhone
2 5 (7.69%) Management Information System
3 3 (4.62%) Driving Licence
3 3 (4.62%) Wiki
4 2 (3.08%) Analytical Skills
5 1 (1.54%) Mobile Computing
5 1 (1.54%) PMI
Operating Systems
1 39 (60.00%) Windows
2 17 (26.15%) Windows 7
3 13 (20.00%) Windows Server 2008
4 9 (13.85%) Windows XP
5 8 (12.31%) Windows 8
6 6 (9.23%) Windows Server
6 6 (9.23%) Windows Server 2003
6 6 (9.23%) Windows Server 2012
7 4 (6.15%) Linux
8 1 (1.54%) Android
8 1 (1.54%) Apple iOS
8 1 (1.54%) Mac OS X
8 1 (1.54%) Unix
Processes & Methodologies
1 13 (20.00%) ITIL
2 7 (10.77%) Validation
3 5 (7.69%) Web Development
4 4 (6.15%) Problem Management
4 4 (6.15%) Time Management
4 4 (6.15%) WFM
5 3 (4.62%) Change Management
5 3 (4.62%) Data Validation
5 3 (4.62%) Network Monitoring
5 3 (4.62%) Ticket Management
6 2 (3.08%) Incident Management
6 2 (3.08%) Service Management
7 1 (1.54%) Conflict Management
7 1 (1.54%) Investment Management
7 1 (1.54%) Service Delivery
7 1 (1.54%) Software Testing
Programming Languages
1 12 (18.46%) SQL
2 1 (1.54%) C++
Qualifications
1 6 (9.23%) MCP
2 3 (4.62%) Microsoft Certification
3 1 (1.54%) PMI Certification
Quality Assurance & Compliance
1 26 (40.00%) SLA
System Software
1 22 (33.85%) Active Directory
2 5 (7.69%) Hyper-V
Vendors
1 28 (43.08%) Microsoft
2 5 (7.69%) Citrix
2 5 (7.69%) Dell
2 5 (7.69%) Intel Security
3 3 (4.62%) Cisco
3 3 (4.62%) Extreme Networks
3 3 (4.62%) Juniper
4 1 (1.54%) Spiceworks
Congleton, Cheshire
Adria Solutions Ltd
Salary: £15000 - £20000 per annum + Benefits
Posted: 4 days ago
Liverpool
greywood
Salary: £18000 - £20000 per annum + bens
Posted: 11 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 9 days ago