The statistics below represent IT jobs advertised across the North West region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 219 228 238
Rank change year-on-year
+9 +10
Permanent jobs requiring a Help Desk Support 15 29 19
As % of all permanent IT jobs located in the North West 0.27% 0.45% 0.27%
As % of the Job Titles category 0.28% 0.47% 0.28%
Number of salaries quoted 15 22 19
Median salary £22,000 £20,000 £22,500
Median salary % change year-on-year
+10.00% -11.11%
90% offered a salary of more than £18,500 £18,050 £15,400
10% offered a salary of more than £23,000 £24,000 £26,500
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5397 6184 6861
As % of all permanent IT jobs located in the North West 97.51% 96.78% 96.99%
Number of salaries quoted 4578 5042 5525
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the North West

Help Desk Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the North West region.

Help Desk Support Salary Trend in the North West

Help Desk Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the North West region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +1 9 £19,500 -7.14% 1
Cheshire +40 5 £22,000 -8.33% 3
Merseyside +3 2 £22,000 - 1
Lancashire +2 1 £25,000 +35.13%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 June 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Support in the job title.

1 11 (42.31%) Windows
2 6 (23.08%) SLA
2 6 (23.08%) ITIL
2 6 (23.08%) Microsoft
2 6 (23.08%) Active Directory
3 5 (19.23%) MS Office
4 4 (15.38%) Analytical Skills
4 4 (15.38%) Finance
4 4 (15.38%) SQL
5 3 (11.54%) Ticket Management
6 2 (7.69%) Software Testing
6 2 (7.69%) Smartphone
6 2 (7.69%) Incident Management
6 2 (7.69%) Degree
6 2 (7.69%) Office 365
6 2 (7.69%) Windows 7
6 2 (7.69%) Windows 8
6 2 (7.69%) Conflict Management
6 2 (7.69%) Computer Science
6 2 (7.69%) Legal
6 2 (7.69%) Advertising
6 2 (7.69%) MS Excel
6 2 (7.69%) Citrix
6 2 (7.69%) PMI
6 2 (7.69%) PMI Certification
7 1 (3.85%) Cisco
7 1 (3.85%) Service Delivery
7 1 (3.85%) Change Management
7 1 (3.85%) Management Information System
7 1 (3.85%) Telecoms

Help Desk Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (19.23%) MS Office
2 2 (7.69%) MS Excel
Cloud Services
1 2 (7.69%) Office 365
Communications & Networking
1 1 (3.85%) BGP
1 1 (3.85%) OSPF
1 1 (3.85%) Skype
1 1 (3.85%) SNMP
1 1 (3.85%) VoIP
1 1 (3.85%) VPN
1 1 (3.85%) WAN
General
1 4 (15.38%) Finance
2 2 (7.69%) Advertising
2 2 (7.69%) Legal
3 1 (3.85%) Law
3 1 (3.85%) Telecoms
Miscellaneous
1 4 (15.38%) Analytical Skills
2 2 (7.69%) Computer Science
2 2 (7.69%) PMI
2 2 (7.69%) Smartphone
3 1 (3.85%) Digital Media
3 1 (3.85%) Driving Licence
3 1 (3.85%) iPad
3 1 (3.85%) iPhone
3 1 (3.85%) Management Information System
3 1 (3.85%) Wiki
Operating Systems
1 11 (42.31%) Windows
2 2 (7.69%) Windows 7
2 2 (7.69%) Windows 8
3 1 (3.85%) Apple iOS
3 1 (3.85%) Unix
3 1 (3.85%) Windows Server 2008
3 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 6 (23.08%) ITIL
2 3 (11.54%) Ticket Management
3 2 (7.69%) Conflict Management
3 2 (7.69%) Incident Management
3 2 (7.69%) Software Testing
4 1 (3.85%) Change Management
4 1 (3.85%) Data Validation
4 1 (3.85%) Network Monitoring
4 1 (3.85%) Process Improvement
4 1 (3.85%) Service Delivery
4 1 (3.85%) Time Management
4 1 (3.85%) Validation
Programming Languages
1 4 (15.38%) SQL
Qualifications
1 2 (7.69%) Degree
1 2 (7.69%) PMI Certification
2 1 (3.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (23.08%) SLA
System Software
1 6 (23.08%) Active Directory
2 1 (3.85%) Hyper-V
Systems Management
1 1 (3.85%) SCCM
Vendors
1 6 (23.08%) Microsoft
2 2 (7.69%) Citrix
3 1 (3.85%) Cisco
3 1 (3.85%) Extreme Networks
3 1 (3.85%) Juniper
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 2 days ago
Warrington
Networx
Salary: £17,797
Posted: 2 days ago
Manchester
Adria Solutions Ltd
Salary: £18000 - £21000 per annum + Benefits
Posted: 17 days ago
Knutsford
Applause IT Ltd
Salary: £27000 per annum + Benefits
Posted: 13 days ago