Customer Engagement Jobs in Merseyside

Customer Engagement
North West > Merseyside

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 90 89 84
Rank change year-on-year -1 -5 -27
Permanent jobs citing Customer Engagement 1 16 22
As % of all permanent jobs advertised in Merseyside 0.077% 1.47% 1.88%
As % of the Processes & Methodologies category 0.096% 1.59% 2.02%
Number of salaries quoted 0 0 6
10th Percentile - - £22,750
25th Percentile - - £25,063
Median annual salary (50th Percentile) - - £53,500
75th Percentile - - £79,375
90th Percentile - - £80,000
North West median annual salary £40,000 £36,000 £47,675
% change year-on-year +11.11% -24.49% -29.37%

All Process and Methodology Skills
Merseyside

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,045 1,009 1,087
As % of all permanent jobs advertised in Merseyside 80.63% 92.48% 92.91%
Number of salaries quoted 720 430 689
10th Percentile £26,250 £27,225 £26,250
25th Percentile £35,000 £36,250 £36,250
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +11.76%
75th Percentile £57,500 £60,000 £62,827
90th Percentile £75,772 £71,250 £75,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Customer Engagement
Job Vacancy Trend in Merseyside

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Customer Engagement in Merseyside

Customer Engagement
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Customer Engagement in Merseyside.

Salary trend for Customer Engagement in Merseyside

Customer Engagement
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Merseyside region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool -8 1 - - 4
Customer Engagement
North West

Customer Engagement
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Operations Manager
Miscellaneous
1 1 (100.00%) Analytical Mindset
1 1 (100.00%) Onboarding
Processes & Methodologies
1 1 (100.00%) Capacity Management
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Decision-Making
1 1 (100.00%) Digital Identity
1 1 (100.00%) Performance Metrics
1 1 (100.00%) Project Delivery
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery