The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 43 59 62
Rank change year-on-year
+16 +3
Permanent jobs citing Service Delivery 18 14 4
As % of all permanent IT jobs located in Merseyside 3.59% 2.35% 0.73%
As % of the Processes & Methodologies category 4.13% 2.66% 0.92%
Number of salaries quoted 12 11 4
Average salary £50,000 £40,000 £30,000
Average salary % change year-on-year
+25.00% +33.33%
90% offered a salary of more than £34,000 £27,500 £28,250
10% offered a salary of more than £60,000 £55,000 £52,750
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%
Service Delivery
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
436 526 435
As % of all permanent IT jobs located in Merseyside 87.03% 88.40% 79.67%
Number of salaries quoted 359 460 377
Average salary £41,000 £40,000 £37,750
Average salary % change year-on-year
+2.50% +5.96%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £65,000 £70,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Merseyside

Service Delivery
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Merseyside region.

Service Delivery Salary Trend in Merseyside

Service Delivery
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Delivery across the Merseyside region over the 3 months to 27 February 2015.

Service Delivery Salary Histogram in Merseyside

Service Delivery
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Merseyside region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +13 17 £50,000 +25.00% 1
Service Delivery
North West

Service Delivery
Top 30 Related IT Skills in Merseyside

For the 6 months to 27 February 2015, IT jobs across the Merseyside region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 26 (78.79%) ITIL
2 8 (24.24%) Analytical Skills
3 7 (21.21%) Continuous Improvement
3 7 (21.21%) FMCG
3 7 (21.21%) Finance
3 7 (21.21%) Service Management
4 6 (18.18%) Process Management
4 6 (18.18%) Microsoft
5 5 (15.15%) TOGAF
5 5 (15.15%) Degree
5 5 (15.15%) Analytics
5 5 (15.15%) Enterprise Software
5 5 (15.15%) ETL
5 5 (15.15%) EDI
5 5 (15.15%) Change Management
5 5 (15.15%) Project Management
6 4 (12.12%) Telecoms
6 4 (12.12%) Stakeholder Management
6 4 (12.12%) Cisco
6 4 (12.12%) Service Desk Management
6 4 (12.12%) Root Cause Analysis
6 4 (12.12%) Supplier Management
7 3 (9.09%) SLA
7 3 (9.09%) WAN
7 3 (9.09%) HP
7 3 (9.09%) Oracle
7 3 (9.09%) Business Objects
7 3 (9.09%) ITSM
8 2 (6.06%) Disaster Recovery
8 2 (6.06%) Firewall

Service Delivery
Top Related IT Skills in Merseyside by Category

For the 6 months to 27 February 2015, IT jobs across the Merseyside region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (6.06%) MS Office
2 1 (3.03%) MS Excel
Business Applications
1 2 (6.06%) Oracle EBS
2 1 (3.03%) SAP BPC
Communications & Networking
1 3 (9.09%) WAN
2 2 (6.06%) Firewall
2 2 (6.06%) VSAT
2 2 (6.06%) LAN
3 1 (3.03%) Structured Cabling
3 1 (3.03%) VLAN
3 1 (3.03%) TCP/IP
3 1 (3.03%) VPN
3 1 (3.03%) SSL
Database & Business Intelligence
1 2 (6.06%) Crystal Reports
1 2 (6.06%) Data Mining
1 2 (6.06%) Oracle Database
2 1 (3.03%) BusinessObjects
2 1 (3.03%) SAP BW
2 1 (3.03%) Microsoft Analysis Services
2 1 (3.03%) BODI
2 1 (3.03%) SAP Data Services
General
1 7 (21.21%) Finance
2 4 (12.12%) Telecoms
3 2 (6.06%) Retail
4 1 (3.03%) Automotive
Job Titles
1 9 (27.27%) Service Manager
2 6 (18.18%) Delivery Manager
2 6 (18.18%) Services Delivery Manager
3 5 (15.15%) Architect
3 5 (15.15%) Solutions Architect
4 3 (9.09%) Analyst
4 3 (9.09%) IT Manager
4 3 (9.09%) IT Services Delivery Manager
4 3 (9.09%) Applications Manager
4 3 (9.09%) IT Services Manager
5 2 (6.06%) Risk Manager
5 2 (6.06%) Infrastructure Manager
5 2 (6.06%) Head of Service Management
5 2 (6.06%) IT Governance Manager
5 2 (6.06%) IT Infrastructure Manager
5 2 (6.06%) IT Operations Manager
5 2 (6.06%) Governance Manager
5 2 (6.06%) Applications Support
5 2 (6.06%) Operations Manager
5 2 (6.06%) Data Manager
Libraries, Frameworks & Software Standards
1 5 (15.15%) EDI
2 1 (3.03%) .NET
2 1 (3.03%) ASP.NET
Miscellaneous
1 8 (24.24%) Analytical Skills
2 7 (21.21%) FMCG
3 5 (15.15%) Enterprise Software
4 2 (6.06%) Video Conferencing
4 2 (6.06%) NHS
5 1 (3.03%) Thin Client
5 1 (3.03%) Blackberry
5 1 (3.03%) Management Information System
5 1 (3.03%) Statistics
5 1 (3.03%) Fat Client
5 1 (3.03%) PMI
5 1 (3.03%) iPhone
5 1 (3.03%) Performance Metrics
Operating Systems
1 1 (3.03%) Windows
Processes & Methodologies
1 26 (78.79%) ITIL
2 7 (21.21%) Service Management
2 7 (21.21%) Continuous Improvement
3 6 (18.18%) Process Management
4 5 (15.15%) Change Management
4 5 (15.15%) ETL
4 5 (15.15%) TOGAF
4 5 (15.15%) Analytics
4 5 (15.15%) Project Management
5 4 (12.12%) Service Desk Management
5 4 (12.12%) Root Cause Analysis
5 4 (12.12%) Supplier Management
5 4 (12.12%) Stakeholder Management
6 3 (9.09%) ITSM
7 2 (6.06%) Risk Management
7 2 (6.06%) Business Continuity
7 2 (6.06%) Risk Assessment
7 2 (6.06%) CRM
7 2 (6.06%) Disaster Recovery
7 2 (6.06%) Line Management
Programming Languages
1 1 (3.03%) C#
1 1 (3.03%) JavaScript
1 1 (3.03%) SQL
Qualifications
1 5 (15.15%) Degree
2 2 (6.06%) ITIL Certification
3 1 (3.03%) PMI Certification
3 1 (3.03%) CCA
Quality Assurance & Compliance
1 3 (9.09%) SLA
Vendors
1 6 (18.18%) Microsoft
2 4 (12.12%) Cisco
3 3 (9.09%) HP
3 3 (9.09%) Oracle
3 3 (9.09%) Business Objects
4 2 (6.06%) Juniper
4 2 (6.06%) Hyperion
5 1 (3.03%) Teradata
5 1 (3.03%) Aruba
5 1 (3.03%) Tableau
5 1 (3.03%) SAP
5 1 (3.03%) Sun
5 1 (3.03%) Intel
Knowsley, Merseyside
Capita
Salary: Car, Pension
Posted: Yesterday
Liverpool
Capita - ITIN
Salary: £40000 per annum + Car, Pension
Posted: 6 days ago