The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Merseyside region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 53 71 18
Rank change year-on-year
+18 -53
Permanent jobs citing Service Delivery 7 13 57
As % of all permanent IT jobs located in Merseyside 1.515% 1.912% 12.61%
As % of the Processes & Methodologies category 1.842% 2.569% 17.98%
Number of salaries quoted 7 11 51
Average salary £35,000 £32,528 £40,000
Average salary % change year-on-year
+7.60% -18.68%
90% offered a salary of more than £32,528 £25,429 £37,500
10% offered a salary of more than £40,000 £70,000 £52,500
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
380 506 317
As % of all permanent IT jobs located in Merseyside 82.25% 74.41% 70.13%
Number of salaries quoted 319 448 257
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £26,500 £29,000 £30,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
North West

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Merseyside Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Merseyside region.

Merseyside Service Delivery Salary Trend

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Merseyside region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Liverpool +14 6 £35,014 +7.64%
Service Delivery
North West

Service Delivery
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Merseyside region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (50.00%) Change Management
2 5 (41.67%) Windows
3 4 (33.33%) SQL
3 4 (33.33%) ITIL
3 4 (33.33%) SLA
3 4 (33.33%) Microsoft
4 3 (25.00%) Telecoms
4 3 (25.00%) Clustering
4 3 (25.00%) ERP
4 3 (25.00%) SAP
4 3 (25.00%) Web Services
4 3 (25.00%) SQL Server
5 2 (16.67%) Windows 7
5 2 (16.67%) Windows Server 2008
5 2 (16.67%) NorthgateArinso
5 2 (16.67%) SAP BPC
5 2 (16.67%) Exchange Server 2010
5 2 (16.67%) MCP
5 2 (16.67%) AIX
5 2 (16.67%) MS Excel
5 2 (16.67%) MS Exchange
5 2 (16.67%) Lawson
5 2 (16.67%) Microsoft Certification
5 2 (16.67%) Business Continuity
5 2 (16.67%) OutlookSoft
5 2 (16.67%) Northgate
5 2 (16.67%) Migration
5 2 (16.67%) Finance
5 2 (16.67%) Back Office
6 1 (8.333%) Management Information System

Service Delivery
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Merseyside region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 3 (25.00%) Web Services
Application Platforms
1 2 (16.67%) Exchange Server 2010
1 2 (16.67%) MS Exchange
2 1 (8.333%) Exchange Server 2003
Applications
1 2 (16.67%) MS Excel
2 1 (8.333%) MS Office
Business Applications
1 2 (16.67%) SAP BPC
1 2 (16.67%) Lawson
2 1 (8.333%) SAP APO
Communications & Networking
1 1 (8.333%) SAN
1 1 (8.333%) VoIP
1 1 (8.333%) TCP/IP
Database & Business Intelligence
1 3 (25.00%) SQL Server
2 1 (8.333%) Oracle BI EE
2 1 (8.333%) MS Access
2 1 (8.333%) Oracle Reports
General
1 3 (25.00%) Telecoms
2 2 (16.67%) Finance
2 2 (16.67%) Back Office
3 1 (8.333%) Law
Job Titles
1 4 (33.33%) Analyst
2 3 (25.00%) Applications Support
2 3 (25.00%) Administrator
2 3 (25.00%) Technical Specialist
2 3 (25.00%) SQL DBA
2 3 (25.00%) DBA
2 3 (25.00%) Database Specialist
2 3 (25.00%) Teradata DBA
3 2 (16.67%) Support Manager
4 1 (8.333%) Service Analyst
4 1 (8.333%) Systems Engineer
4 1 (8.333%) Senior Analyst
4 1 (8.333%) Senior Applications Support Analyst
4 1 (8.333%) Applications Manager
4 1 (8.333%) Oracle Analyst
4 1 (8.333%) MI Analyst
4 1 (8.333%) Applications Support Analyst
4 1 (8.333%) Service Desk Analyst
4 1 (8.333%) Senior Support Analyst
4 1 (8.333%) IT Support Manager
Miscellaneous
1 3 (25.00%) Clustering
2 1 (8.333%) Management Information System
2 1 (8.333%) Fat Client
2 1 (8.333%) FMCG
2 1 (8.333%) Thin Client
2 1 (8.333%) Blackberry
Operating Systems
1 5 (41.67%) Windows
2 2 (16.67%) Windows 7
2 2 (16.67%) Windows Server 2008
2 2 (16.67%) AIX
3 1 (8.333%) Windows XP
3 1 (8.333%) Windows Server 2003
Processes & Methodologies
1 6 (50.00%) Change Management
2 4 (33.33%) ITIL
3 3 (25.00%) ERP
4 2 (16.67%) Business Continuity
4 2 (16.67%) Migration
5 1 (8.333%) Validation
5 1 (8.333%) Incident Management
5 1 (8.333%) Project Management
5 1 (8.333%) Business Intelligence
5 1 (8.333%) Continuous Improvement
Programming Languages
1 4 (33.33%) SQL
Qualifications
1 2 (16.67%) MCP
1 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 1 (8.333%) VMware Infrastructure
1 1 (8.333%) VMware ESXi
Systems Management
1 1 (8.333%) Backup Exec
Vendors
1 4 (33.33%) Microsoft
2 3 (25.00%) SAP
3 2 (16.67%) NorthgateArinso
3 2 (16.67%) OutlookSoft
3 2 (16.67%) Northgate
4 1 (8.333%) VMware
4 1 (8.333%) HP
4 1 (8.333%) Citrix
4 1 (8.333%) Symantec
4 1 (8.333%) Business Objects
4 1 (8.333%) Oracle
Liverpool, Merseyside
The right candidate must also have experience in a service level orientated customer environment as well as fundamental network knowledge to include Wireless LAN and an understanding of...
Calyx Managed Services
Salary: £25,500 per annum
Posted: 17 May 2013