The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Merseyside region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Services Delivery
North West / Merseyside
Rank 57 43 40
Rank change year-on-year
-14 -3
Permanent jobs citing Service Delivery 9 22 18
As % of all permanent IT jobs located in Merseyside 1.57% 4.26% 3.63%
As % of the Processes & Methodologies category 1.78% 4.79% 4.06%
Number of salaries quoted 5 9 12
Median salary £31,000 £47,500 £50,000
Median salary % change year-on-year
-34.73% -5.00%
90% offered a salary of more than £19,000 £26,500 £34,000
10% offered a salary of more than £69,000 £58,800 £60,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
506 459 443
As % of all permanent IT jobs located in Merseyside 88.00% 88.78% 89.31%
Number of salaries quoted 414 370 372
Median salary £41,792 £40,000 £41,000
Median salary % change year-on-year
+4.47% -2.43%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £55,000 £65,000 £51,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Merseyside

Service Delivery
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Merseyside region.

Service Delivery Salary Trend in Merseyside

Service Delivery
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Delivery across the Merseyside region over the 3 months to 21 February 2017.

Service Delivery Salary Histogram in Merseyside

Service Delivery
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Merseyside region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -7 7 £32,000 -32.63% 1
St Helens - 1 £31,000 - 1
Service Delivery
North West

Service Delivery
Top 30 Related IT Skills in Merseyside

For the 6 months to 21 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Delivery.

1 19 (51.35%) Windows
2 16 (43.24%) ITIL
3 12 (32.43%) Microsoft
3 12 (32.43%) Windows Server
4 11 (29.73%) Service Design
5 10 (27.03%) Programme Management
6 8 (21.62%) Active Directory
6 8 (21.62%) BPR
7 7 (18.92%) User Experience
7 7 (18.92%) Hyper-V
7 7 (18.92%) Agile Software Development
8 6 (16.22%) Service Management
8 6 (16.22%) VMware
8 6 (16.22%) Remedy
8 6 (16.22%) SLA
8 6 (16.22%) SQL
8 6 (16.22%) Oracle
8 6 (16.22%) Root Cause Analysis
9 5 (13.51%) VMware Infrastructure
9 5 (13.51%) Exchange Server 2010
9 5 (13.51%) ITIL V3
9 5 (13.51%) Data Centre
9 5 (13.51%) SQL Server
9 5 (13.51%) Web Services
9 5 (13.51%) MS Exchange
9 5 (13.51%) Configuration Management
9 5 (13.51%) SAN
9 5 (13.51%) Oracle EBS
10 4 (10.81%) Change Management
10 4 (10.81%) Finance

Service Delivery
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.51%) Exchange Server 2010
1 5 (13.51%) MS Exchange
2 4 (10.81%) Exchange Server 2013
2 4 (10.81%) SharePoint
2 4 (10.81%) SharePoint 2013
2 4 (10.81%) Skype for Business
3 1 (2.70%) Exchange Server 2007
3 1 (2.70%) GroupWise
Applications
1 4 (10.81%) MS Excel
1 4 (10.81%) MS Office
2 1 (2.70%) MS PowerPoint
Business Applications
1 5 (13.51%) Oracle EBS
2 3 (8.11%) Remedy ITSM
3 1 (2.70%) Oracle EBS R12
3 1 (2.70%) Oracle ERP
3 1 (2.70%) Oracle General Ledger
3 1 (2.70%) Oracle Payables
3 1 (2.70%) Oracle Receivables
Cloud Services
1 4 (10.81%) Microsoft Azure
2 3 (8.11%) Office 365
3 2 (5.41%) Amazon AWS
4 1 (2.70%) Cloud Computing
4 1 (2.70%) Google Cloud Platform
4 1 (2.70%) IaaS
4 1 (2.70%) SaaS
Communications & Networking
1 5 (13.51%) SAN
2 4 (10.81%) DNS
2 4 (10.81%) LAN
2 4 (10.81%) WAN
3 3 (8.11%) DHCP
4 2 (5.41%) Internet
4 2 (5.41%) VLAN
5 1 (2.70%) Firewall
5 1 (2.70%) IMAP
5 1 (2.70%) ISDN
5 1 (2.70%) PABX
5 1 (2.70%) SMTP
5 1 (2.70%) TCP/IP
5 1 (2.70%) VPN
5 1 (2.70%) Wi-Fi
5 1 (2.70%) Wireless
Database & Business Intelligence
1 5 (13.51%) SQL Server
2 4 (10.81%) SQL Server 2012
3 1 (2.70%) DB2
3 1 (2.70%) SAP HANA
General
1 4 (10.81%) Finance
2 2 (5.41%) Back Office
2 2 (5.41%) Banking
2 2 (5.41%) Manufacturing
2 2 (5.41%) Telecoms
3 1 (2.70%) Advertising
Job Titles
1 9 (24.32%) Analyst
2 8 (21.62%) Head of Digital
2 8 (21.62%) Head of Programmes
3 7 (18.92%) Digital Executive
4 5 (13.51%) Service Analyst
5 4 (10.81%) Database Engineer
5 4 (10.81%) Senior Database Engineer
5 4 (10.81%) Senior Systems Engineer
5 4 (10.81%) Systems Engineer
6 3 (8.11%) IT Manager
6 3 (8.11%) Service Desk Analyst
7 2 (5.41%) 1st Line Service Desk Analyst
7 2 (5.41%) Configuration Analyst
7 2 (5.41%) IT Project Manager
7 2 (5.41%) IT Support
7 2 (5.41%) IT Support Analyst
7 2 (5.41%) Project Manager
7 2 (5.41%) Service Manager
7 2 (5.41%) Support Analyst
7 2 (5.41%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (13.51%) Web Services
2 1 (2.70%) .NET
2 1 (2.70%) XML
Miscellaneous
1 7 (18.92%) User Experience
2 5 (13.51%) Data Centre
3 4 (10.81%) Enterprise Software
4 3 (8.11%) CMDB
4 3 (8.11%) Management Information System
5 2 (5.41%) Analytical Skills
6 1 (2.70%) Enterprise Cloud
6 1 (2.70%) Private Cloud
6 1 (2.70%) Public Cloud
6 1 (2.70%) Smart Meter
6 1 (2.70%) Video Conferencing
Operating Systems
1 19 (51.35%) Windows
2 12 (32.43%) Windows Server
3 4 (10.81%) Linux
3 4 (10.81%) Red Hat Enterprise Linux
3 4 (10.81%) Windows Server 2008
4 2 (5.41%) Windows Server 2003
4 2 (5.41%) Windows XP
5 1 (2.70%) AIX
5 1 (2.70%) Windows 7
Processes & Methodologies
1 16 (43.24%) ITIL
2 11 (29.73%) Service Design
3 10 (27.03%) Programme Management
4 8 (21.62%) BPR
5 7 (18.92%) Agile Software Development
6 6 (16.22%) Root Cause Analysis
6 6 (16.22%) Service Management
7 5 (13.51%) Configuration Management
7 5 (13.51%) ITIL V3
8 4 (10.81%) Change Management
8 4 (10.81%) High Availability
8 4 (10.81%) ITSM
9 3 (8.11%) Continuous Improvement
9 3 (8.11%) Incident Management
9 3 (8.11%) Problem Management
9 3 (8.11%) Process Improvement
10 2 (5.41%) Asset Management
10 2 (5.41%) Capacity Management
10 2 (5.41%) Capacity Planning
10 2 (5.41%) Knowledge Management
Programming Languages
1 6 (16.22%) SQL
2 2 (5.41%) PowerShell
3 1 (2.70%) C#
Qualifications
1 4 (10.81%) SC Cleared
1 4 (10.81%) Security Cleared
2 3 (8.11%) Degree
2 3 (8.11%) ITIL Foundation Certificate
3 2 (5.41%) ITIL Certification
4 1 (2.70%) MCP
4 1 (2.70%) PMI Certification
4 1 (2.70%) PMP
4 1 (2.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (16.22%) SLA
2 1 (2.70%) Data Quality
2 1 (2.70%) QA
System Software
1 8 (21.62%) Active Directory
2 7 (18.92%) Hyper-V
3 5 (13.51%) VMware Infrastructure
4 4 (10.81%) Virtual Servers
5 1 (2.70%) NDS
5 1 (2.70%) NetIQ eDirectory
Systems Management
1 4 (10.81%) Failover Clustering
2 2 (5.41%) Systems Management Server (SMS)
Vendors
1 12 (32.43%) Microsoft
2 6 (16.22%) Oracle
2 6 (16.22%) Remedy
2 6 (16.22%) VMware
3 4 (10.81%) Red Hat
4 3 (8.11%) ServiceNow
5 1 (2.70%) Adobe
5 1 (2.70%) Apple
5 1 (2.70%) BT
5 1 (2.70%) Google
5 1 (2.70%) IBM
5 1 (2.70%) IFS
5 1 (2.70%) Salesforce.com
5 1 (2.70%) SAP
Merseyside
Rutherford Grant Recruitment
Salary: £26000.00 - £30000.00 per annum
Posted: 2 days ago
Liverpool
Michael Page Technology
Salary: £18000 - £20000 per annum + training and benefits
Posted: 12 days ago
St. Helens
greywood
Salary: £30000 - £32000 per annum + bens
Posted: 8 days ago