The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
North West / Merseyside
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 52 35 38
Rank change year-on-year -17 +3  
Permanent jobs citing Service Delivery 12 24 22
As % of all permanent IT jobs advertised in Merseyside 2.12% 4.88% 4.50%
As % of the Processes & Methodologies category 2.34% 5.62% 5.06%
Number of salaries quoted 10 13 16
Median salary £31,000 £29,000 £50,000
Median salary % change year-on-year +6.89% -42.00%  
90% offered a salary of more than £19,000 £26,700 £27,000
10% offered a salary of more than £51,250 £82,200 £60,000
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process and methodology skills.

Process & Methodology Skills
Merseyside
Permanent job vacancies with a requirement for process and methodology skills 512 427 435
As % of all permanent IT job vacancies advertised in Merseyside 90.46% 86.79% 88.96%
Number of salaries quoted 412 352 337
Median salary £40,436 £40,000 £41,000
Median salary % change year-on-year +1.09% -2.43%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £62,500 £67,500 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Merseyside

Service Delivery
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Merseyside.

Salary trend for Service Delivery in Merseyside

Service Delivery
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Service Delivery in Merseyside over the 3 months to 29 March 2017.

Salary histogram for Service Delivery in Merseyside

Service Delivery
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Merseyside region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -8 8 £37,000 -22.10% 1
St Helens - 4 £31,000 - 1
Service Delivery
North West

For the 6 months to 29 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Delivery.

1 19 (65.52%) Windows
2 14 (48.28%) ITIL
2 14 (48.28%) Microsoft
2 14 (48.28%) Windows Server
3 11 (37.93%) Active Directory
4 9 (31.03%) Hyper-V
5 8 (27.59%) Exchange Server 2010
5 8 (27.59%) VMware Infrastructure
5 8 (27.59%) SAN
5 8 (27.59%) MS Exchange
5 8 (27.59%) VMware
6 7 (24.14%) MS Excel
6 7 (24.14%) MS Office
6 7 (24.14%) SLA
6 7 (24.14%) DNS
6 7 (24.14%) Windows Server 2008
7 6 (20.69%) Root Cause Analysis
7 6 (20.69%) DHCP
7 6 (20.69%) Web Services
7 6 (20.69%) SQL
7 6 (20.69%) Remedy
7 6 (20.69%) Configuration Management
8 5 (17.24%) Service Management
8 5 (17.24%) Windows XP
8 5 (17.24%) Internet
8 5 (17.24%) ITIL V3
8 5 (17.24%) VLAN
9 4 (13.79%) Data Centre
9 4 (13.79%) Service Design
9 4 (13.79%) Server Virtualisation

Service Delivery
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (27.59%) Exchange Server 2010
1 8 (27.59%) MS Exchange
2 4 (13.79%) Exchange Server 2007
2 4 (13.79%) Exchange Server 2013
2 4 (13.79%) SharePoint
2 4 (13.79%) SharePoint 2013
2 4 (13.79%) Skype for Business
3 1 (3.45%) GroupWise
Applications
1 7 (24.14%) MS Excel
1 7 (24.14%) MS Office
2 1 (3.45%) MS PowerPoint
Business Applications
1 4 (13.79%) Oracle EBS
2 3 (10.34%) Remedy ITSM
Cloud Services
1 2 (6.90%) Microsoft Azure
1 2 (6.90%) Office 365
Communications & Networking
1 8 (27.59%) SAN
2 7 (24.14%) DNS
3 6 (20.69%) DHCP
4 5 (17.24%) Internet
4 5 (17.24%) VLAN
5 4 (13.79%) LAN
5 4 (13.79%) WAN
6 1 (3.45%) Firewall
6 1 (3.45%) IMAP
6 1 (3.45%) ISDN
6 1 (3.45%) PABX
6 1 (3.45%) SMTP
6 1 (3.45%) TCP/IP
6 1 (3.45%) VPN
6 1 (3.45%) Wi-Fi
6 1 (3.45%) Wireless
Database & Business Intelligence
1 4 (13.79%) SQL Server
1 4 (13.79%) SQL Server 2012
General
1 2 (6.90%) Advertising
1 2 (6.90%) Back Office
1 2 (6.90%) Finance
1 2 (6.90%) Manufacturing
2 1 (3.45%) Banking
2 1 (3.45%) Telecoms
Job Titles
1 12 (41.38%) Analyst
2 5 (17.24%) IT Analyst
2 5 (17.24%) IT Support
2 5 (17.24%) IT Support Analyst
2 5 (17.24%) Service Analyst
2 5 (17.24%) Support Analyst
3 4 (13.79%) Database Engineer
3 4 (13.79%) Infrastructure Analyst
3 4 (13.79%) Infrastructure Support
3 4 (13.79%) Infrastructure Support Analyst
3 4 (13.79%) IT Infrastructure Analyst
3 4 (13.79%) Senior Database Engineer
3 4 (13.79%) Senior Systems Engineer
3 4 (13.79%) Systems Engineer
4 3 (10.34%) Service Desk Analyst
5 2 (6.90%) Configuration Analyst
5 2 (6.90%) IT Project Manager
5 2 (6.90%) Knowledge Analyst
5 2 (6.90%) Team Leader
5 2 (6.90%) Wintel Analyst
Libraries, Frameworks & Software Standards
1 6 (20.69%) Web Services
2 4 (13.79%) XML
3 2 (6.90%) .NET
Miscellaneous
1 4 (13.79%) Data Centre
1 4 (13.79%) Enterprise Software
2 3 (10.34%) CMDB
2 3 (10.34%) Management Information System
3 2 (6.90%) Analytical Skills
3 2 (6.90%) User Experience
4 1 (3.45%) Smart Meter
4 1 (3.45%) Video Conferencing
Operating Systems
1 19 (65.52%) Windows
2 14 (48.28%) Windows Server
3 7 (24.14%) Windows Server 2008
4 5 (17.24%) Windows XP
5 4 (13.79%) Linux
5 4 (13.79%) Red Hat Enterprise Linux
5 4 (13.79%) Windows 7
6 2 (6.90%) Windows Server 2003
Processes & Methodologies
1 14 (48.28%) ITIL
2 6 (20.69%) Configuration Management
2 6 (20.69%) Root Cause Analysis
3 5 (17.24%) ITIL V3
3 5 (17.24%) Service Management
4 4 (13.79%) Data Migration
4 4 (13.79%) High Availability
4 4 (13.79%) Migration
4 4 (13.79%) Programme Management
4 4 (13.79%) Server Virtualisation
4 4 (13.79%) Service Design
5 3 (10.34%) Incident Management
5 3 (10.34%) ITSM
5 3 (10.34%) Problem Management
5 3 (10.34%) Process Improvement
6 2 (6.90%) BPR
6 2 (6.90%) Capacity Management
6 2 (6.90%) Change Management
6 2 (6.90%) Project Management
6 2 (6.90%) Risk Management
Programming Languages
1 6 (20.69%) SQL
2 2 (6.90%) C#
3 1 (3.45%) PowerShell
Qualifications
1 4 (13.79%) ITIL Foundation Certificate
1 4 (13.79%) SC Cleared
1 4 (13.79%) Security Cleared
2 2 (6.90%) Degree
3 1 (3.45%) ITIL Certification
3 1 (3.45%) MCP
Quality Assurance & Compliance
1 7 (24.14%) SLA
2 2 (6.90%) Data Quality
System Software
1 11 (37.93%) Active Directory
2 9 (31.03%) Hyper-V
3 8 (27.59%) VMware Infrastructure
4 4 (13.79%) Virtual Servers
5 1 (3.45%) NDS
5 1 (3.45%) NetIQ eDirectory
Systems Management
1 4 (13.79%) Failover Clustering
2 2 (6.90%) Systems Management Server (SMS)
Vendors
1 14 (48.28%) Microsoft
2 8 (27.59%) VMware
3 6 (20.69%) Remedy
4 4 (13.79%) Oracle
4 4 (13.79%) Red Hat
5 3 (10.34%) ServiceNow
6 1 (3.45%) Apple
St. Helens
greywood
Salary: £30000 - £32000 per annum + bens
Posted: 14 days ago
Liverpool
Applause IT Ltd
Salary: £20000 - £22000 per annum + + Great Benefits
Posted: 9 days ago