The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
England / North West
Rank 227 225 218
Rank change year-on-year
-2 -7
Permanent jobs citing Customer Engagement 18 12 39
As % of all permanent IT jobs located in the North West 0.30% 0.21% 0.56%
As % of the Processes & Methodologies category 0.33% 0.24% 0.64%
Number of salaries quoted 8 10 15
Median salary £55,000 £52,500 £42,500
Median salary % change year-on-year
+4.76% +23.52%
90% offered a salary of more than £35,550 £42,750 £40,000
10% offered a salary of more than £70,250 £54,100 £57,000
UK excluding London median salary £52,500 £50,000 £52,500
% change year-on-year
+5.00% -4.76%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5417 4989 6132
As % of all permanent IT jobs located in the North West 90.33% 88.22% 87.76%
Number of salaries quoted 4498 4145 5123
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £28,500 £28,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the North West

Customer Engagement
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the North West region.

Customer Engagement Salary Trend in the North West

Customer Engagement
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the North West region over the 3 months to 23 February 2017.

Customer Engagement Salary Histogram in the North West

Customer Engagement
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the North West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -20 11 £57,500 +16.16% 3
Merseyside - 4 £37,500 - 1
Cheshire +17 3 £55,000 +35.80%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the North West

For the 6 months to 23 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Customer Engagement.

1 17 (47.22%) Amazon AWS
1 17 (47.22%) Amazon EC2
1 17 (47.22%) DevOps
2 13 (36.11%) SQL
2 13 (36.11%) Agile Software Development
2 13 (36.11%) Software Engineering
3 12 (33.33%) PowerShell
3 12 (33.33%) Amazon S3
4 11 (30.56%) SCOM
4 11 (30.56%) NAS
4 11 (30.56%) ISO/IEC 27001
4 11 (30.56%) VMware
4 11 (30.56%) SAN
5 10 (27.78%) Internet
5 10 (27.78%) SQL Server
5 10 (27.78%) Data Warehouse
5 10 (27.78%) DNS
5 10 (27.78%) Business Intelligence
5 10 (27.78%) Data Modelling
5 10 (27.78%) VMware ESX
5 10 (27.78%) Firewall
5 10 (27.78%) Scrum
5 10 (27.78%) Team Foundation Server
5 10 (27.78%) SQL Server 2008
5 10 (27.78%) Data Architecture
5 10 (27.78%) PCI DSS
5 10 (27.78%) VMware ESXi
5 10 (27.78%) NoSQL
5 10 (27.78%) Elasticsearch
5 10 (27.78%) Amazon Redshift

Customer Engagement
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (27.78%) Elasticsearch
2 1 (2.78%) Marvel
Applications
1 1 (2.78%) Adobe Illustrator
1 1 (2.78%) MS Excel
1 1 (2.78%) MS Office
1 1 (2.78%) MS PowerPoint
1 1 (2.78%) MS Visio
1 1 (2.78%) Photoshop
Cloud Services
1 17 (47.22%) Amazon AWS
1 17 (47.22%) Amazon EC2
2 12 (33.33%) Amazon S3
3 9 (25.00%) Microsoft Azure
4 7 (19.44%) Amazon Kinesis
4 7 (19.44%) Amazon SQS
5 5 (13.89%) AWS CloudFormation
6 2 (5.56%) Amazon EMR
6 2 (5.56%) AWS Lambda
6 2 (5.56%) GitHub
6 2 (5.56%) Office 365
7 1 (2.78%) IaaS
Communications & Networking
1 11 (30.56%) NAS
1 11 (30.56%) SAN
2 10 (27.78%) DNS
2 10 (27.78%) Firewall
2 10 (27.78%) Internet
3 2 (5.56%) Unified Communications
4 1 (2.78%) LDAP
4 1 (2.78%) OpenVPN
4 1 (2.78%) VPN
Database & Business Intelligence
1 10 (27.78%) Amazon Redshift
1 10 (27.78%) Data Warehouse
1 10 (27.78%) NoSQL
1 10 (27.78%) SQL Server
1 10 (27.78%) SQL Server 2008
2 5 (13.89%) Big Data
3 2 (5.56%) Amazon DynamoDB
4 1 (2.78%) DB2
Development Applications
1 10 (27.78%) Team Foundation Server
2 5 (13.89%) GoCD
3 2 (5.56%) Git (software)
3 2 (5.56%) Subversion
General
1 3 (8.33%) Finance
1 3 (8.33%) Telecoms
2 2 (5.56%) Banking
2 2 (5.56%) Corporate Banking
2 2 (5.56%) Marketing
3 1 (2.78%) Financial Institution
3 1 (2.78%) Games
3 1 (2.78%) Manufacturing
3 1 (2.78%) Publishing
3 1 (2.78%) Retail
Job Titles
1 11 (30.56%) Administrator
2 10 (27.78%) DBA
2 10 (27.78%) Senior DBA
2 10 (27.78%) Senior SQL DBA
2 10 (27.78%) SQL DBA
3 7 (19.44%) Developer
4 6 (16.67%) AWS Developer
4 6 (16.67%) Java Developer
5 4 (11.11%) Cloud Developer
6 3 (8.33%) Analyst
7 2 (5.56%) Business Data Analyst
7 2 (5.56%) Consultant
7 2 (5.56%) Data Analyst
7 2 (5.56%) Java Software Developer
7 2 (5.56%) Products Support Engineer
7 2 (5.56%) Project Manager
7 2 (5.56%) Senior Support Engineer
7 2 (5.56%) Service Desk Technician
7 2 (5.56%) Software Developer
7 2 (5.56%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (13.89%) RabbitMQ
2 1 (2.78%) CSS
2 1 (2.78%) CSS3
2 1 (2.78%) HTML
2 1 (2.78%) HTML5
2 1 (2.78%) LESS
2 1 (2.78%) Sass
Miscellaneous
1 7 (19.44%) iPad
2 3 (8.33%) Analytical Skills
3 2 (5.56%) User Experience
4 1 (2.78%) Computer Science
4 1 (2.78%) Motion Graphics
4 1 (2.78%) PlayStation
Operating Systems
1 9 (25.00%) Linux
2 3 (8.33%) Unix
2 3 (8.33%) Windows
3 2 (5.56%) Windows 10
3 2 (5.56%) Windows 7
3 2 (5.56%) Windows 8
4 1 (2.78%) CentOS
4 1 (2.78%) Debian
Processes & Methodologies
1 17 (47.22%) DevOps
2 13 (36.11%) Agile Software Development
2 13 (36.11%) Software Engineering
3 10 (27.78%) Business Intelligence
3 10 (27.78%) Data Architecture
3 10 (27.78%) Data Modelling
3 10 (27.78%) Scrum
4 5 (13.89%) High Availability
4 5 (13.89%) Microservices
4 5 (13.89%) SOA
5 4 (11.11%) ITIL
6 3 (8.33%) Business Development
6 3 (8.33%) PRINCE2
7 2 (5.56%) B2B
7 2 (5.56%) Continuous Improvement
7 2 (5.56%) CRM
7 2 (5.56%) Data Analysis
7 2 (5.56%) Migration
7 2 (5.56%) Process Improvement
7 2 (5.56%) Service Delivery
Programming Languages
1 13 (36.11%) SQL
2 12 (33.33%) PowerShell
3 9 (25.00%) Python
4 7 (19.44%) Java
4 7 (19.44%) Ruby
5 3 (8.33%) Perl
6 2 (5.56%) PHP
6 2 (5.56%) Shell Script
7 1 (2.78%) JavaScript
Qualifications
1 5 (13.89%) AWS Certification
2 3 (8.33%) Degree
3 2 (5.56%) CCNA
3 2 (5.56%) Cisco Certification
3 2 (5.56%) MCP
4 1 (2.78%) ISEB
4 1 (2.78%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 11 (30.56%) ISO/IEC 27001
2 10 (27.78%) PCI DSS
3 2 (5.56%) Data Quality
3 2 (5.56%) SLA
4 1 (2.78%) QA
System Software
1 10 (27.78%) VMware ESX
1 10 (27.78%) VMware ESXi
2 5 (13.89%) Docker
3 2 (5.56%) Microsoft App-V
Systems Management
1 11 (30.56%) SCOM
2 5 (13.89%) Packer
2 5 (13.89%) Terraform
3 2 (5.56%) Microsoft Intune
3 2 (5.56%) SCCM
4 1 (2.78%) Ansible
4 1 (2.78%) Ganglia
4 1 (2.78%) HP Quality Center
4 1 (2.78%) Nagios
4 1 (2.78%) Netcool
4 1 (2.78%) Opscode Chef
4 1 (2.78%) Puppet
4 1 (2.78%) Salt
Vendors
1 11 (30.56%) VMware
2 7 (19.44%) Google
3 3 (8.33%) Microsoft
4 2 (5.56%) Alteryx
4 2 (5.56%) Avaya
4 2 (5.56%) Mitel
4 2 (5.56%) Salesforce.com
4 2 (5.56%) Tableau
5 1 (2.78%) Cisco
5 1 (2.78%) HP
5 1 (2.78%) NetApp
5 1 (2.78%) Red Hat
5 1 (2.78%) SaltStack
5 1 (2.78%) Splunk
Lancashire
Exposed Solutions
Salary: £40000 - £50000 per annum
Posted: 5 hours ago
Leyland, Lancashire
Cegedimrx
Salary: Unspecified Competitive Plus Company Benefits
Posted: 14 hours ago
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Lawrence Harvey Enterprise
Salary: £50000.00 - £70000 per annum + Bonus + Benefits
Posted: 23 hours ago
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Circle Recruitment
Salary: benefits
Posted: Yesterday
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Searchability
Salary: £35000 - £50000 per annum
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Liverpool
OHO Group Ltd.
Salary: £30000 - £35000 per annum
Posted: 16 days ago