The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 226 227 -
Rank change year-on-year
+1 -
Permanent jobs citing Customer Engagement 32 12 0
As % of all permanent IT jobs located in the North West 0.44% 0.17% -
As % of the Processes & Methodologies category 0.52% 0.22% -
Number of salaries quoted 2 9 0
Average salary £30,500 £40,000 -
Average salary % change year-on-year
-23.75% -
UK excluding London average salary £45,500 £45,000 £52,500
% change year-on-year
+1.11% -14.28%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6139 5439 5824
As % of all permanent IT jobs located in the North West 83.71% 79.02% 78.80%
Number of salaries quoted 4952 4614 5030
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,000 £26,600
10% offered a salary of more than £57,700 £57,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the North West

Customer Engagement
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the North West region.

Customer Engagement Salary Trend in the North West

Customer Engagement
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the North West region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -4 19 £30,500 -23.75% 2
Cheshire -5 13 - - 4
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the North West

For the 6 months to 15 September 2014, IT jobs across the North West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 36 (80.00%) Retail
2 35 (77.78%) Finance
3 21 (46.67%) Marketing
4 20 (44.44%) SEO
5 19 (42.22%) Degree
6 18 (40.00%) Pay per click
6 18 (40.00%) Strategic Planning
6 18 (40.00%) Web Analytics
6 18 (40.00%) Magento
6 18 (40.00%) Enterprise Content Management
6 18 (40.00%) Online Marketing
6 18 (40.00%) Analytics
6 18 (40.00%) Coaching
6 18 (40.00%) CMS
6 18 (40.00%) Content Management
6 18 (40.00%) E-Commerce
7 15 (33.33%) .NET
7 15 (33.33%) Agile Software Development
8 14 (31.11%) SLA
9 13 (28.89%) SQL Server
9 13 (28.89%) C#
9 13 (28.89%) SQL
9 13 (28.89%) T-SQL
9 13 (28.89%) Risk Management
9 13 (28.89%) .NET Framework
10 12 (26.67%) .NET Remoting
10 12 (26.67%) WCF
10 12 (26.67%) LINQ
10 12 (26.67%) SQL Server Integration Services
10 12 (26.67%) ADO.NET Entity Framework

Customer Engagement
Top Related IT Skills in the North West by Category

For the 6 months to 15 September 2014, IT jobs across the North West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 18 (40.00%) CMS
2 1 (2.22%) IIS
2 1 (2.22%) Apache
Business Applications
1 18 (40.00%) Magento
Communications & Networking
1 12 (26.67%) Wireless
Database & Business Intelligence
1 13 (28.89%) SQL Server
2 12 (26.67%) SQL Server Integration Services
3 5 (11.11%) DTS
4 2 (4.44%) Data Warehouse
Development Applications
1 7 (15.56%) Team Foundation Server
2 1 (2.22%) Jenkins
2 1 (2.22%) Maven
2 1 (2.22%) Git (software)
General
1 36 (80.00%) Retail
2 35 (77.78%) Finance
3 21 (46.67%) Marketing
4 12 (26.67%) Financial Institution
5 1 (2.22%) Back Office
5 1 (2.22%) Banking
Job Titles
1 18 (40.00%) E-Commerce Manager
2 15 (33.33%) Developer
3 7 (15.56%) Senior Developer
4 2 (4.44%) Analyst
4 2 (4.44%) Administrator
4 2 (4.44%) Salesforce.com Administrator
5 1 (2.22%) Middleware Developer
5 1 (2.22%) UI Programmer
5 1 (2.22%) Product Owner
5 1 (2.22%) Applications Support Analyst
5 1 (2.22%) Service Desk Analyst
5 1 (2.22%) Architect
5 1 (2.22%) Project Manager
5 1 (2.22%) Programme Manager
5 1 (2.22%) Strategy Consultant
5 1 (2.22%) UI Developer
5 1 (2.22%) Digital Project Manager
5 1 (2.22%) Front-End Developer
5 1 (2.22%) Technical Architect
5 1 (2.22%) Consultant
Libraries, Frameworks & Software Standards
1 15 (33.33%) .NET
2 13 (28.89%) .NET Framework
3 12 (26.67%) WCF
3 12 (26.67%) LINQ
3 12 (26.67%) .NET Remoting
3 12 (26.67%) Web Services
3 12 (26.67%) ADO.NET Entity Framework
4 8 (17.78%) XML
4 8 (17.78%) XSD
4 8 (17.78%) XSLT
4 8 (17.78%) Middleware
5 7 (15.56%) SOAP
5 7 (15.56%) RESTful
6 5 (11.11%) WinForms
7 3 (6.67%) HTML
8 2 (4.44%) CSS
8 2 (4.44%) CSS3
8 2 (4.44%) Sass
8 2 (4.44%) LESS
8 2 (4.44%) Zepto.js
Miscellaneous
1 2 (4.44%) User Experience
2 1 (2.22%) Online Banking
2 1 (2.22%) Social Media
2 1 (2.22%) New Media
2 1 (2.22%) Mobile App
Operating Systems
1 12 (26.67%) Windows
Processes & Methodologies
1 20 (44.44%) SEO
2 18 (40.00%) Content Management
2 18 (40.00%) E-Commerce
2 18 (40.00%) Strategic Planning
2 18 (40.00%) Web Analytics
2 18 (40.00%) Pay per click
2 18 (40.00%) Enterprise Content Management
2 18 (40.00%) Online Marketing
2 18 (40.00%) Analytics
2 18 (40.00%) Coaching
3 15 (33.33%) Agile Software Development
4 13 (28.89%) Risk Management
5 12 (26.67%) OO
6 9 (20.00%) Validation
7 7 (15.56%) TDD
7 7 (15.56%) MVC
7 7 (15.56%) Automated Testing
8 5 (11.11%) Waterfall
9 3 (6.67%) Continuous Integration
9 3 (6.67%) Stakeholder Management
Programming Languages
1 13 (28.89%) C#
1 13 (28.89%) SQL
1 13 (28.89%) T-SQL
2 12 (26.67%) VB
3 8 (17.78%) Java
4 7 (15.56%) XPath
5 3 (6.67%) PHP
6 2 (4.44%) JavaScript
6 2 (4.44%) Objective-C
7 1 (2.22%) C
Qualifications
1 19 (42.22%) Degree
Quality Assurance & Compliance
1 14 (31.11%) SLA
System Software
1 1 (2.22%) VMware Infrastructure
Vendors
1 8 (17.78%) JBoss
2 2 (4.44%) Salesforce.com
2 2 (4.44%) Oracle
3 1 (2.22%) VMware
3 1 (2.22%) Red Hat
Crewe, Cheshire
Assurant Solutions
Salary: Salary + Benefits
Posted: 2 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Salary + Benefits
Posted: 2 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Salary + Benefits
Posted: 3 days ago