The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 221 229 237
Rank change year-on-year
+8 +8
Permanent jobs citing Customer Engagement 24 16 4
As % of all permanent IT jobs located in the North West 0.34% 0.22% 0.053%
As % of the Processes & Methodologies category 0.42% 0.28% 0.070%
Number of salaries quoted 5 14 4
Average salary £30,500 £45,000 £43,750
Average salary % change year-on-year
-32.22% +2.85%
90% offered a salary of more than £30,200 £30,300 £42,500
10% offered a salary of more than £70,000 £56,300 £60,750
UK excluding London average salary £50,000 £40,000 £50,500
% change year-on-year
+25.00% -20.79%
Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5778 5651 5721
As % of all permanent IT jobs located in the North West 81.19% 77.86% 76.45%
Number of salaries quoted 4597 4797 5028
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £57,500 £60,000 £57,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the North West

Customer Engagement
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the North West region.

Customer Engagement Salary Trend in the North West

Customer Engagement
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the North West region over the 3 months to 25 July 2014.

Customer Engagement Salary Histogram in the North West

Customer Engagement
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the North West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 19 £30,500 -14.08% 2
Cheshire -9 4 £70,000 +55.55%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the North West

For the 6 months to 25 July 2014, IT jobs across the North West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 20 (66.67%) Retail
2 18 (60.00%) Marketing
2 18 (60.00%) SEO
2 18 (60.00%) Finance
3 15 (50.00%) E-Commerce
3 15 (50.00%) Degree
3 15 (50.00%) Pay per click
3 15 (50.00%) Analytics
4 14 (46.67%) Strategic Planning
4 14 (46.67%) Web Analytics
4 14 (46.67%) Content Management
4 14 (46.67%) Magento
4 14 (46.67%) Enterprise Content Management
4 14 (46.67%) Online Marketing
4 14 (46.67%) CMS
5 4 (13.33%) HTML
6 3 (10.00%) JavaScript
6 3 (10.00%) PHP
6 3 (10.00%) .NET
6 3 (10.00%) CSS
6 3 (10.00%) Project Management
6 3 (10.00%) Objective-C
6 3 (10.00%) Stakeholder Management
6 3 (10.00%) HTML5
6 3 (10.00%) Web Accessibility
6 3 (10.00%) jQuery
6 3 (10.00%) Continuous Integration
6 3 (10.00%) Time Management
6 3 (10.00%) Web Design
6 3 (10.00%) Twitter Bootstrap

Customer Engagement
Top Related IT Skills in the North West by Category

For the 6 months to 25 July 2014, IT jobs across the North West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 14 (46.67%) CMS
2 1 (3.33%) Drupal
Business Applications
1 14 (46.67%) Magento
Database & Business Intelligence
1 2 (6.67%) Data Warehouse
General
1 20 (66.67%) Retail
2 18 (60.00%) Marketing
2 18 (60.00%) Finance
3 1 (3.33%) Banking
3 1 (3.33%) Back Office
Job Titles
1 14 (46.67%) E-Commerce Manager
2 3 (10.00%) Developer
2 3 (10.00%) Analyst
3 2 (6.67%) Administrator
3 2 (6.67%) UI Developer
3 2 (6.67%) Salesforce.com Administrator
3 2 (6.67%) UI Programmer
4 1 (3.33%) Product Owner
4 1 (3.33%) Digital Project Manager
4 1 (3.33%) Front-End Developer
4 1 (3.33%) Strategy Consultant
4 1 (3.33%) Architect
4 1 (3.33%) Project Manager
4 1 (3.33%) Programme Manager
4 1 (3.33%) Data Analyst
4 1 (3.33%) Applications Support Analyst
4 1 (3.33%) Service Desk Analyst
4 1 (3.33%) Technical Architect
4 1 (3.33%) Consultant
4 1 (3.33%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (13.33%) HTML
2 3 (10.00%) .NET
2 3 (10.00%) CSS
2 3 (10.00%) jQuery
2 3 (10.00%) HTML5
2 3 (10.00%) CSS3
2 3 (10.00%) Sass
2 3 (10.00%) LESS
2 3 (10.00%) Zepto.js
2 3 (10.00%) Twitter Bootstrap
2 3 (10.00%) Zurb Foundation
Miscellaneous
1 2 (6.67%) Social Media
2 1 (3.33%) New Media
2 1 (3.33%) Mobile App
2 1 (3.33%) Online Banking
2 1 (3.33%) Visualisation
2 1 (3.33%) Open Source
Processes & Methodologies
1 18 (60.00%) SEO
2 15 (50.00%) E-Commerce
2 15 (50.00%) Pay per click
2 15 (50.00%) Analytics
3 14 (46.67%) Enterprise Content Management
3 14 (46.67%) Online Marketing
3 14 (46.67%) Content Management
3 14 (46.67%) Strategic Planning
3 14 (46.67%) Web Analytics
4 3 (10.00%) Stakeholder Management
4 3 (10.00%) Web Design
4 3 (10.00%) Project Management
4 3 (10.00%) Progressive Enhancement
4 3 (10.00%) Responsive Web Design
4 3 (10.00%) Continuous Integration
4 3 (10.00%) Time Management
4 3 (10.00%) Web Accessibility
5 2 (6.67%) Digital Marketing
5 2 (6.67%) Data Validation
5 2 (6.67%) Risk Analysis
Programming Languages
1 3 (10.00%) JavaScript
1 3 (10.00%) PHP
1 3 (10.00%) Objective-C
2 1 (3.33%) C
Qualifications
1 15 (50.00%) Degree
Quality Assurance & Compliance
1 2 (6.67%) SLA
System Software
1 1 (3.33%) VMware Infrastructure
Vendors
1 2 (6.67%) Oracle
1 2 (6.67%) Salesforce.com
2 1 (3.33%) VMware
Manchester, Lancashire
MaryJaneFashion.com
Posted: 4 days ago
Manchester, Lancashire
Aximis (West) Limited
Salary: Up to £55K basic + Benefits
Posted: 5 days ago