The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 225 226 245
Rank change year-on-year
+1 +19
Permanent jobs citing Customer Engagement 7 37 5
As % of all permanent IT jobs located in the North West 0.12% 0.54% 0.076%
As % of the Processes & Methodologies category 0.14% 0.63% 0.090%
Number of salaries quoted 5 14 5
Average salary £52,500 £42,500 £42,000
Average salary % change year-on-year
+23.52% +1.19%
UK excluding London average salary £50,000 £51,250 £50,000
% change year-on-year
-2.43% +2.50%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4883 5915 5550
As % of all permanent IT jobs located in the North West 86.62% 85.65% 84.64%
Number of salaries quoted 4045 4979 4613
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the North West

Customer Engagement
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the North West region.

Customer Engagement Salary Trend in the North West

Customer Engagement
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the North West region over the 3 months to 14 February 2016.

Customer Engagement Salary Histogram in the North West

Customer Engagement
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the North West region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cumbria - 4 £52,500 -
Manchester +17 2 £27,500 -35.29%
Cheshire +3 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the North West

For the 6 months to 14 February 2016, IT jobs across the North West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 10 (37.04%) VPN
1 10 (37.04%) ISO/IEC 27001
2 9 (33.33%) Information Management
2 9 (33.33%) Analytics
2 9 (33.33%) Presales
3 8 (29.63%) Identity Access Management
3 8 (29.63%) Security Operations
3 8 (29.63%) Vulnerability Management
3 8 (29.63%) SIEM
3 8 (29.63%) Penetration Testing
3 8 (29.63%) Strategic Planning
3 8 (29.63%) Degree
3 8 (29.63%) PCI DSS
3 8 (29.63%) Internet
3 8 (29.63%) Firewall
4 6 (22.22%) PLM
4 6 (22.22%) ERP
4 6 (22.22%) MODAF
4 6 (22.22%) Enterprise Architecture
4 6 (22.22%) TOGAF
4 6 (22.22%) Critical Success Factor
5 5 (18.52%) SC Cleared
5 5 (18.52%) Security Cleared
5 5 (18.52%) C
6 3 (11.11%) ITIL
6 3 (11.11%) PRINCE2
6 3 (11.11%) E-Commerce
6 3 (11.11%) Avaya
6 3 (11.11%) Agile Software Development
7 2 (7.41%) Mitel

Customer Engagement
Top Related IT Skills in the North West by Category

For the 6 months to 14 February 2016, IT jobs across the North West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) CMS
Business Applications
1 1 (3.70%) SAP ERP
Cloud Services
1 1 (3.70%) Amazon AWS
1 1 (3.70%) Microsoft Azure
Communications & Networking
1 10 (37.04%) VPN
2 8 (29.63%) Firewall
2 8 (29.63%) Internet
3 2 (7.41%) LDAP
3 2 (7.41%) NAS
3 2 (7.41%) OpenVPN
3 2 (7.41%) SAN
3 2 (7.41%) Unified Communications
Database & Business Intelligence
1 2 (7.41%) MongoDB
1 2 (7.41%) Redis
1 2 (7.41%) SQL Server
2 1 (3.70%) Oracle Reports
Development Applications
1 2 (7.41%) Mercurial
1 2 (7.41%) Visual Studio
2 1 (3.70%) JIRA
General
1 2 (7.41%) Telecoms
2 1 (3.70%) Aerospace
2 1 (3.70%) Billing
2 1 (3.70%) Manufacturing
2 1 (3.70%) Marketing
2 1 (3.70%) Pharmaceutical
2 1 (3.70%) Retail
Job Titles
1 8 (29.63%) Consultant
1 8 (29.63%) IT Consultant
1 8 (29.63%) IT Security Consultant
1 8 (29.63%) Security Consultant
1 8 (29.63%) Senior Consultant
1 8 (29.63%) Senior IT Consultant
1 8 (29.63%) Senior IT Security Consultant
1 8 (29.63%) Senior Security Consultant
2 7 (25.93%) Architect
3 6 (22.22%) Enterprise Architect
4 2 (7.41%) .NET Developer
4 2 (7.41%) Analyst
4 2 (7.41%) ASP.NET Developer
4 2 (7.41%) Developer
4 2 (7.41%) Senior .NET Developer
4 2 (7.41%) Senior ASP.NET Developer
4 2 (7.41%) Senior Developer
4 2 (7.41%) Service Desk Technician
4 2 (7.41%) Support Engineer
4 2 (7.41%) Trainee
Libraries, Frameworks & Software Standards
1 2 (7.41%) .NET
1 2 (7.41%) AngularJS
1 2 (7.41%) ASP.NET
1 2 (7.41%) ASP.NET MVC
1 2 (7.41%) CSS
1 2 (7.41%) CSS3
1 2 (7.41%) HTML
1 2 (7.41%) HTML5
1 2 (7.41%) jQuery
1 2 (7.41%) JSON
1 2 (7.41%) RabbitMQ
1 2 (7.41%) SignalR
2 1 (3.70%) Middleware
2 1 (3.70%) RESTful
2 1 (3.70%) Web Services
Miscellaneous
1 2 (7.41%) Analytical Skills
1 2 (7.41%) Computer Science
1 2 (7.41%) Mobile App
2 1 (3.70%) Enterprise Software
2 1 (3.70%) FMCG
2 1 (3.70%) Management Information System
2 1 (3.70%) Social Media
2 1 (3.70%) User Experience
Operating Systems
1 2 (7.41%) CentOS
1 2 (7.41%) Debian
1 2 (7.41%) Linux
2 1 (3.70%) Android
2 1 (3.70%) Apple iOS
Processes & Methodologies
1 9 (33.33%) Analytics
1 9 (33.33%) Information Management
1 9 (33.33%) Presales
2 8 (29.63%) Identity Access Management
2 8 (29.63%) Penetration Testing
2 8 (29.63%) Security Operations
2 8 (29.63%) SIEM
2 8 (29.63%) Strategic Planning
2 8 (29.63%) Vulnerability Management
3 6 (22.22%) Critical Success Factor
3 6 (22.22%) Enterprise Architecture
3 6 (22.22%) ERP
3 6 (22.22%) MODAF
3 6 (22.22%) PLM
3 6 (22.22%) TOGAF
4 3 (11.11%) Agile Software Development
4 3 (11.11%) E-Commerce
4 3 (11.11%) ITIL
4 3 (11.11%) PRINCE2
5 2 (7.41%) MVC
Programming Languages
1 5 (18.52%) C
2 2 (7.41%) C#
2 2 (7.41%) JavaScript
3 1 (3.70%) SQL
3 1 (3.70%) VB
Qualifications
1 8 (29.63%) Degree
2 5 (18.52%) SC Cleared
2 5 (18.52%) Security Cleared
3 2 (7.41%) CCNA
3 2 (7.41%) Cisco Certification
3 2 (7.41%) MCP
4 1 (3.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (37.04%) ISO/IEC 27001
2 8 (29.63%) PCI DSS
Systems Management
1 2 (7.41%) Nagios
Vendors
1 3 (11.11%) Avaya
2 2 (7.41%) Cisco
2 2 (7.41%) Mitel
2 2 (7.41%) NetApp
2 2 (7.41%) Red Hat
2 2 (7.41%) SAP
2 2 (7.41%) VMware
3 1 (3.70%) Oracle
North West
Applause IT Innovation
Salary: £40000 - £60000 per annum + + Car Allowance + Bens + Bonus
Posted: 3 days ago