Customer Retention Jobs in Merseyside

Customer Retention (Client Retention)
North West > Merseyside

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Customer Retention skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Retention over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 88 - 103
Rank change year-on-year - - -45
Permanent jobs citing Customer Retention 5 0 4
As % of all permanent jobs advertised in Merseyside 0.39% - 0.34%
As % of the Processes & Methodologies category 0.48% - 0.37%
Number of salaries quoted 5 0 3
10th Percentile - - -
25th Percentile £33,000 - £47,500
Median annual salary (50th Percentile) £34,000 - £50,000
75th Percentile £35,000 - £57,500
90th Percentile - - £60,500
North West median annual salary £34,000 £97,500 £50,000
% change year-on-year -65.13% +95.00% -31.03%

All Process and Methodology Skills
Merseyside

Customer Retention is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,043 1,008 1,094
As % of all permanent jobs advertised in Merseyside 80.54% 92.39% 92.95%
Number of salaries quoted 719 429 694
10th Percentile £26,250 £26,950 £26,250
25th Percentile £35,000 £36,250 £35,750
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +11.76%
75th Percentile £57,500 £60,000 £63,519
90th Percentile £75,154 £71,250 £75,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Customer Retention
Job Vacancy Trend in Merseyside

Job postings citing Customer Retention as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Customer Retention in Merseyside

Customer Retention
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Customer Retention in Merseyside.

Salary trend for Customer Retention in Merseyside

Customer Retention
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (100.00%) Microsoft Exchange
1 5 (100.00%) SharePoint
Cloud Services
1 5 (100.00%) Entra ID
1 5 (100.00%) OneDrive
Communications & Networking
1 5 (100.00%) VoIP
Job Titles
1 5 (100.00%) Senior
1 5 (100.00%) Senior Support Engineer
1 5 (100.00%) Senior Technical Engineer
1 5 (100.00%) Senior Technical Support
1 5 (100.00%) Senior Technical Support Engineer
1 5 (100.00%) Support Engineer
1 5 (100.00%) Technical Engineer
1 5 (100.00%) Technical Support
1 5 (100.00%) Technical Support Engineer
Miscellaneous
1 5 (100.00%) Data Protection Act
1 5 (100.00%) Fat Client
1 5 (100.00%) Management Information System
1 5 (100.00%) Thin Client
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server
Processes & Methodologies
1 5 (100.00%) Change Control
1 5 (100.00%) CRM
1 5 (100.00%) Customer Service
1 5 (100.00%) Customer-Centricity
1 5 (100.00%) Data Protection
1 5 (100.00%) Disaster Recovery
1 5 (100.00%) ITIL
1 5 (100.00%) Line Management
1 5 (100.00%) Mobile Device Management
1 5 (100.00%) Patch Management
1 5 (100.00%) Presales
1 5 (100.00%) Root Cause Analysis
Qualifications
1 5 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (100.00%) GDPR
Vendors
1 5 (100.00%) Microsoft