Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the Technical Support role in IT jobs within the Middlesex region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 10 October 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to
10 Oct 2008
Same period last year
Rank4180
Rank change on same period last yearUp+39
Matching permanent IT job ads3726
As % of all UK permanent IT job ads sampled0.021 %0.011 %
As % of the category below3.850 %1.546 %
Salaries quoted2926
Average minimum salary£31,690£26,038
Average salary£33,310£29,154
% change on same period last year+14.25 %
Average maximum salary£34,931£32,269
UK excluding London average salary£30,395£30,057
% change on same period last year+1.12 %
Middlesex IT Job Market, Job TitlesJob Titles
Middlesex
Matching permanent IT job ads9611682
As % of all UK permanent IT job ads sampled0.556 %0.724 %
Salaries quoted8341393
Average minimum salary£41,951£39,887
Average salary£45,621£42,186
% change on same period last year+8.14 %
Average maximum salary£49,291£44,485
UK excluding London average salary£38,208£39,261
% change on same period last year-2.68 %
Technical Support South EastTechnical Support
South East

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Middlesex region as a proportion of the total demand within the Job Titles category.

Middlesex Technical Support Demand Trend

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Middlesex region.

Middlesex Technical Support Salary Trend

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Middlesex region over the 3 months to 10 October 2008.

Middlesex Technical Support Salary Histogram

Technical Support
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT jobs across the Middlesex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

132 (41.03 %)Windows
227 (34.62 %)MCSE
227 (34.62 %)Microsoft Certification
326 (33.33 %)Windows Server 2003
422 (28.21 %)Active Directory
520 (25.64 %)TCP/IP
618 (23.08 %)SQL
715 (19.23 %)MCSA
715 (19.23 %)Windows XP
715 (19.23 %)SMTP
715 (19.23 %)Microsoft
715 (19.23 %)IMAP
814 (17.95 %)LAN
814 (17.95 %)Education
913 (16.67 %)MS Exchange
913 (16.67 %)Windows 2000
1012 (15.38 %)Degree
1012 (15.38 %)German Language
1111 (14.10 %)MS Excel
1210 (12.82 %)C++
1210 (12.82 %)SQL Server
1210 (12.82 %)Symbian
1210 (12.82 %)WAN
1210 (12.82 %)Citrix
1210 (12.82 %)Telecoms
1210 (12.82 %)Symbian OS
139 (11.54 %)DNS
148 (10.26 %)VPN
148 (10.26 %)Windows NT
148 (10.26 %)Exchange Server 2007

Technical Support
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT jobs across the Middlesex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Middlesex IT Job Market, Application PlatformsApplication Platforms
113 (16.67 %)MS Exchange
28 (10.26 %)Exchange Server 2007
33 (3.846 %)Blackberry Enterprise Server
42 (2.564 %)Exchange Server 2003
51 (1.282 %)Lotus Notes
Middlesex IT Job Market, ApplicationsApplications
111 (14.10 %)MS Excel
23 (3.846 %)MS Office
Middlesex IT Job Market, Business ApplicationsBusiness Applications
13 (3.846 %)Oracle Financials
Middlesex IT Job Market, Communications & NetworkingCommunications & Networking
120 (25.64 %)TCP/IP
215 (19.23 %)IMAP
215 (19.23 %)SMTP
314 (17.95 %)LAN
410 (12.82 %)WAN
59 (11.54 %)DNS
68 (10.26 %)VPN
75 (6.410 %)WiMAX
75 (6.410 %)802.11
75 (6.410 %)Wi-Fi
75 (6.410 %)Wireless
75 (6.410 %)Ethernet
84 (5.128 %)IP Telephony
93 (3.846 %)Network Security
Middlesex IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
110 (12.82 %)SQL Server
27 (8.974 %)SQL Server 2005
33 (3.846 %)TOAD
Middlesex IT Job Market, GeneralGeneral
114 (17.95 %)Education
210 (12.82 %)Telecoms
33 (3.846 %)Finance
33 (3.846 %)Health
33 (3.846 %)General Ledger
33 (3.846 %)Pensions
41 (1.282 %)Retail
Middlesex IT Job Market, MiscellaneousMiscellaneous
112 (15.38 %)German Language
25 (6.410 %)Blackberry
25 (6.410 %)Dutch Language
31 (1.282 %)French Language
31 (1.282 %)AS400
Middlesex IT Job Market, Operating SystemsOperating Systems
132 (41.03 %)Windows
226 (33.33 %)Windows Server 2003
315 (19.23 %)Windows XP
413 (16.67 %)Windows 2000
510 (12.82 %)Symbian OS
68 (10.26 %)Windows Server 2008
68 (10.26 %)Windows NT
72 (2.564 %)UNIX
81 (1.282 %)Windows 2000 Server
81 (1.282 %)Windows Vista
Middlesex IT Job Market, Processes & MethodologiesProcesses & Methodologies
17 (8.974 %)ITIL
23 (3.846 %)Service Management
23 (3.846 %)Change Management
23 (3.846 %)Security Cleared
32 (2.564 %)Network Design
41 (1.282 %)Problem Management
41 (1.282 %)Disaster Recovery
41 (1.282 %)PRINCE2
Middlesex IT Job Market, Programming LanguagesProgramming Languages
118 (23.08 %)SQL
210 (12.82 %)C++
31 (1.282 %)C
Middlesex IT Job Market, QualificationsQualifications
127 (34.62 %)MCSE
127 (34.62 %)Microsoft Certification
215 (19.23 %)MCSA
312 (15.38 %)Degree
44 (5.128 %)CCNP
44 (5.128 %)Cisco Certification
52 (2.564 %)MCP
61 (1.282 %)PRINCE2 Certification
Middlesex IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
14 (5.128 %)SLA
Middlesex IT Job Market, System SoftwareSystem Software
122 (28.21 %)Active Directory
23 (3.846 %)MailMarshal
23 (3.846 %)Citrix Presentation Server
31 (1.282 %)Terminal Server
31 (1.282 %)ISA Server
Middlesex IT Job Market, VendorsVendors
115 (19.23 %)Microsoft
210 (12.82 %)Symbian
210 (12.82 %)Citrix
37 (8.974 %)VERITAS
45 (6.410 %)Cisco
45 (6.410 %)Nortel
54 (5.128 %)Novell
63 (3.846 %)Symantec
63 (3.846 %)Oracle
71 (1.282 %)VMware
71 (1.282 %)Lotus