3rd Line Support Analyst Jobs in the Midlands

Third Line Support Analyst
England > Midlands

The median Third Line Support Analyst salary in the Midlands is £50,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 306 325 354
Rank change year-on-year +19 +29 -65
Permanent jobs requiring a 3rd Line Support Analyst 9 5 3
As % of all permanent jobs advertised in the Midlands 0.077% 0.053% 0.027%
As % of the Job Titles category 0.081% 0.059% 0.029%
Number of salaries quoted 8 5 3
10th Percentile £34,750 - -
25th Percentile £40,000 £35,750 £31,250
Median annual salary (50th Percentile) £50,000 £36,500 £32,500
Median % change year-on-year +36.99% +12.31% +4.00%
75th Percentile £52,500 £37,250 £34,875
90th Percentile - - £35,550
England median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +48.65%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,059 8,497 10,376
% of permanent jobs with a recognized job title 94.30% 89.68% 94.97%
Number of salaries quoted 8,265 4,764 7,115
10th Percentile £26,250 £29,000 £27,526
25th Percentile £33,750 £37,500 £37,054
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

3rd Line Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured 3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for 3rd Line Support Analyst in the Midlands

3rd Line Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing 3rd Line Support Analyst in the Midlands.

Salary trend for 3rd Line Support Analyst in the Midlands

3rd Line Support Analyst
Salary Histogram in the Midlands

Salary distribution for jobs citing 3rd Line Support Analyst in the Midlands over the 6 months to 6 May 2024.

Salary histogram for 3rd Line Support Analyst in the Midlands

3rd Line Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the Midlands region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands - 8 £50,000 -
East Midlands -17 1 £37,500 +2.74%
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 6 May 2024, 3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring 3rd Line Support Analyst in the job title.

1 9 (100.00%) Microsoft Exchange
1 9 (100.00%) Microsoft
1 9 (100.00%) Microsoft 365
1 9 (100.00%) Azure
2 8 (88.89%) DNS
2 8 (88.89%) Active Directory
3 7 (77.78%) Microsoft Intune
4 6 (66.67%) Service Management
4 6 (66.67%) Change Management
4 6 (66.67%) PowerShell
5 3 (33.33%) VMware Infrastructure
5 3 (33.33%) VMware
6 2 (22.22%) SharePoint
6 2 (22.22%) DHCP
6 2 (22.22%) Windows
6 2 (22.22%) Hyper-V
6 2 (22.22%) Windows Server
7 1 (11.11%) Infrastructure Engineering
7 1 (11.11%) Datto
7 1 (11.11%) Veeam
7 1 (11.11%) Firewall
7 1 (11.11%) Amazon RDS
7 1 (11.11%) Cybersecurity
7 1 (11.11%) Hybrid Cloud
7 1 (11.11%) Entra ID
7 1 (11.11%) Windows 10
7 1 (11.11%) Aruba
7 1 (11.11%) MCSE
7 1 (11.11%) IIS
7 1 (11.11%) Microsoft Office

3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (100.00%) Microsoft Exchange
2 2 (22.22%) SharePoint
3 1 (11.11%) IIS
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 9 (100.00%) Azure
1 9 (100.00%) Microsoft 365
2 1 (11.11%) Entra ID
Communications & Networking
1 8 (88.89%) DNS
2 2 (22.22%) DHCP
3 1 (11.11%) Firewall
3 1 (11.11%) ISDN
3 1 (11.11%) SAN
3 1 (11.11%) VLAN
3 1 (11.11%) VoIP
Database & Business Intelligence
1 1 (11.11%) Amazon RDS
Miscellaneous
1 1 (11.11%) Clustering
1 1 (11.11%) Hybrid Cloud
Operating Systems
1 2 (22.22%) Windows
1 2 (22.22%) Windows Server
2 1 (11.11%) Windows 10
Processes & Methodologies
1 6 (66.67%) Change Management
1 6 (66.67%) Service Management
2 1 (11.11%) Cybersecurity
2 1 (11.11%) Data Protection
2 1 (11.11%) Infrastructure Engineering
2 1 (11.11%) ITIL
Programming Languages
1 6 (66.67%) PowerShell
Qualifications
1 1 (11.11%) CCA
1 1 (11.11%) CCNA
1 1 (11.11%) Cisco Certification
1 1 (11.11%) Citrix Certification
1 1 (11.11%) MCSE
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (11.11%) ISO/IEC 27001
System Software
1 8 (88.89%) Active Directory
2 3 (33.33%) VMware Infrastructure
3 2 (22.22%) Hyper-V
Systems Management
1 7 (77.78%) Microsoft Intune
Vendors
1 9 (100.00%) Microsoft
2 3 (33.33%) VMware
3 1 (11.11%) Aruba
3 1 (11.11%) Cisco
3 1 (11.11%) Citrix
3 1 (11.11%) Datto
3 1 (11.11%) Dell
3 1 (11.11%) HP
3 1 (11.11%) Veeam