The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Third Line Support Analyst
England / West Midlands
Rank 207 206 193
Rank change year-on-year
-1 -13
Permanent jobs requiring a 3rd Line Support Analyst 8 12 27
As % of all permanent IT jobs located in the West Midlands 0.16% 0.23% 0.54%
As % of the Job Titles category 0.17% 0.24% 0.55%
Number of salaries quoted 8 9 22
Median salary £37,500 £42,500 £36,500
Median salary % change year-on-year
-11.76% +16.43%
90% offered a salary of more than £30,475 £38,900 £33,800
10% offered a salary of more than £42,250 £48,400 £55,000
UK excluding London median salary £33,250 £36,500 £34,000
% change year-on-year
-8.90% +7.35%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4758 5058 4918
As % of all permanent IT jobs located in the West Midlands 97.38% 96.47% 97.68%
Number of salaries quoted 3783 4203 4312
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,500 £57,500 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region.

3rd Line Support Analyst Salary Trend in the West Midlands

3rd Line Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the West Midlands region over the 3 months to 20 January 2017.

3rd Line Support Analyst Salary Histogram in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -11 3 £37,500 - 1
Coventry +4 1 £47,500 +5.55%
Staffordshire - 1 £29,250 -
Worcestershire - 1 £31,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 20 January 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support Analyst in the job title.

1 25 (65.79%) Windows
2 21 (55.26%) SQL Server
3 19 (50.00%) Windows Server
4 17 (44.74%) SQL
4 17 (44.74%) Active Directory
5 15 (39.47%) TCP/IP
6 13 (34.21%) IIS
6 13 (34.21%) Microsoft
7 11 (28.95%) SQL Server 2008
8 10 (26.32%) IBM
8 10 (26.32%) DNS
8 10 (26.32%) Firewall
8 10 (26.32%) Presales
9 9 (23.68%) MS Exchange
10 8 (21.05%) DHCP
10 8 (21.05%) Cisco
11 7 (18.42%) Replication
11 7 (18.42%) VMware
11 7 (18.42%) VLAN
11 7 (18.42%) iSeries
11 7 (18.42%) Hyper-V
11 7 (18.42%) Windows Server 2008
11 7 (18.42%) Citrix
11 7 (18.42%) MS Office
12 6 (15.79%) MS Excel
12 6 (15.79%) SAN
13 5 (13.16%) Analytical Skills
13 5 (13.16%) Exchange Server 2010
13 5 (13.16%) Finance
13 5 (13.16%) Veeam

3rd Line Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (34.21%) IIS
2 9 (23.68%) MS Exchange
3 5 (13.16%) Exchange Server 2010
4 4 (10.53%) Exchange Server 2007
4 4 (10.53%) Exchange Server 2013
5 2 (5.26%) CMS
6 1 (2.63%) Apache
Applications
1 7 (18.42%) MS Office
2 6 (15.79%) MS Excel
Cloud Services
1 4 (10.53%) Amazon AWS
1 4 (10.53%) Microsoft Azure
2 2 (5.26%) SaaS
3 1 (2.63%) G Suite
Communications & Networking
1 15 (39.47%) TCP/IP
2 10 (26.32%) DNS
2 10 (26.32%) Firewall
3 8 (21.05%) DHCP
4 7 (18.42%) VLAN
5 6 (15.79%) SAN
6 5 (13.16%) LAN
6 5 (13.16%) VPN
6 5 (13.16%) WAN
7 3 (7.89%) ATM
7 3 (7.89%) Cisco ASA
8 2 (5.26%) Network Security
9 1 (2.63%) HTTP
9 1 (2.63%) ICMP
9 1 (2.63%) SMTP
9 1 (2.63%) SSL
9 1 (2.63%) Telnet
Database & Business Intelligence
1 21 (55.26%) SQL Server
2 11 (28.95%) SQL Server 2008
3 3 (7.89%) Relational Database
4 2 (5.26%) SQL Server Integration Services
4 2 (5.26%) SQL Server Reporting Services
5 1 (2.63%) SQL Server 2012
Development Applications
1 3 (7.89%) Git (software)
1 3 (7.89%) Subversion
1 3 (7.89%) TortoiseSVN
1 3 (7.89%) Visual Studio
General
1 5 (13.16%) Finance
2 3 (7.89%) Manufacturing
2 3 (7.89%) Retail
3 1 (2.63%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.26%) .NET
1 2 (5.26%) Web Services
1 2 (5.26%) XML
1 2 (5.26%) XSLT
Miscellaneous
1 7 (18.42%) iSeries
1 7 (18.42%) Replication
2 5 (13.16%) Analytical Skills
3 1 (2.63%) AS400
3 1 (2.63%) Data Centre
3 1 (2.63%) Management Information System
3 1 (2.63%) Video Conferencing
Operating Systems
1 25 (65.79%) Windows
2 19 (50.00%) Windows Server
3 7 (18.42%) Windows Server 2008
4 4 (10.53%) Windows Server 2012
5 3 (7.89%) Linux
6 1 (2.63%) Windows XP
Processes & Methodologies
1 10 (26.32%) Presales
2 5 (13.16%) ERP
3 3 (7.89%) ITIL
3 3 (7.89%) Network Architecture
3 3 (7.89%) Network Management
3 3 (7.89%) Network Monitoring
3 3 (7.89%) OO
3 3 (7.89%) RAD
3 3 (7.89%) Root Cause Analysis
4 2 (5.26%) B2B
4 2 (5.26%) Content Management
4 2 (5.26%) Document Management
4 2 (5.26%) E-Procurement
4 2 (5.26%) Virtual Environments
4 2 (5.26%) Web Development
5 1 (2.63%) Business Continuity
5 1 (2.63%) Service Delivery
5 1 (2.63%) Service Management
5 1 (2.63%) Stakeholder Management
5 1 (2.63%) System Testing
Programming Languages
1 17 (44.74%) SQL
2 3 (7.89%) C#
2 3 (7.89%) Delphi
2 3 (7.89%) Java
2 3 (7.89%) RPG
3 2 (5.26%) PHP
3 2 (5.26%) T-SQL
3 2 (5.26%) VB
3 2 (5.26%) VB6
4 1 (2.63%) Google Apps Script
4 1 (2.63%) JavaScript
4 1 (2.63%) PowerShell
Qualifications
1 5 (13.16%) MCSE
1 5 (13.16%) Microsoft Certification
2 4 (10.53%) MCP
2 4 (10.53%) MCSA
3 2 (5.26%) Degree
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 17 (44.74%) Active Directory
2 7 (18.42%) Hyper-V
3 4 (10.53%) VMware ESXi
4 3 (7.89%) VMware Infrastructure
5 2 (5.26%) Citrix Presentation Server
5 2 (5.26%) XenApp
6 1 (2.63%) vSphere
Systems Management
1 5 (13.16%) Norton AntiVirus
2 4 (10.53%) Backup Exec
3 1 (2.63%) AirWatch
3 1 (2.63%) SCCM
3 1 (2.63%) Tivoli
3 1 (2.63%) WSUS
Vendors
1 13 (34.21%) Microsoft
2 10 (26.32%) IBM
3 8 (21.05%) Cisco
4 7 (18.42%) Citrix
4 7 (18.42%) VMware
5 5 (13.16%) Symantec
5 5 (13.16%) Veeam
6 4 (10.53%) Kaspersky
6 4 (10.53%) Sophos
7 3 (7.89%) HP
8 1 (2.63%) Apple
8 1 (2.63%) Bomgar
8 1 (2.63%) Brocade
8 1 (2.63%) EMC
8 1 (2.63%) Extreme Networks
8 1 (2.63%) Google
8 1 (2.63%) MobileIron
8 1 (2.63%) NetApp
8 1 (2.63%) SonicWALL
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ECS Recruitment Group Ltd
Salary: Bonus + Bens
Posted: Yesterday
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Salary: £23000 - £35000 per annum + Good Benefits
Posted: 3 days ago