The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 208 208 201
Rank change year-on-year
0 -7
Permanent jobs requiring a 3rd Line Support Analyst 21 9 25
As % of all permanent IT jobs located in the West Midlands 0.38% 0.17% 0.44%
As % of the Job Titles category 0.39% 0.18% 0.46%
Number of salaries quoted 21 9 16
Median salary £37,500 £48,000 £37,000
Median salary % change year-on-year
-21.87% +29.72%
90% offered a salary of more than £29,200 £32,500 £34,800
10% offered a salary of more than £46,500 £50,000 £49,000
UK excluding London median salary £35,000 £35,750 £34,000
% change year-on-year
-2.09% +5.14%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5347 4996 5486
As % of all permanent IT jobs located in the West Midlands 96.90% 97.12% 97.41%
Number of salaries quoted 4236 4209 4839
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £59,500 £60,000 £55,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

3rd Line Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region.

3rd Line Support Analyst Salary Trend in the West Midlands

3rd Line Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the West Midlands region over the 3 months to 7 December 2016.

3rd Line Support Analyst Salary Histogram in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 8 £37,500 -
Coventry -1 6 £46,250 -7.50%
Solihull - 4 £37,500 -
Shropshire - 2 £26,500 -
Staffordshire -3 1 £40,000 +23.07%
Dudley - 1 £27,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 7 December 2016, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support Analyst in the job title.

1 27 (67.50%) Windows
2 21 (52.50%) SQL Server
3 19 (47.50%) Active Directory
3 19 (47.50%) Windows Server
4 18 (45.00%) Microsoft
5 17 (42.50%) SQL
6 16 (40.00%) TCP/IP
7 12 (30.00%) IIS
8 11 (27.50%) MS Exchange
8 11 (27.50%) IBM
8 11 (27.50%) VMware
8 11 (27.50%) SQL Server 2008
9 10 (25.00%) DNS
9 10 (25.00%) Citrix
9 10 (25.00%) Firewall
9 10 (25.00%) Presales
10 9 (22.50%) Cisco
11 8 (20.00%) Replication
11 8 (20.00%) VLAN
11 8 (20.00%) SAN
11 8 (20.00%) MS Excel
12 7 (17.50%) DHCP
12 7 (17.50%) MS Office
12 7 (17.50%) Windows Server 2008
12 7 (17.50%) Hyper-V
13 6 (15.00%) Microsoft Azure
13 6 (15.00%) Amazon AWS
13 6 (15.00%) Veeam
13 6 (15.00%) iSeries
13 6 (15.00%) MCSE

3rd Line Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (30.00%) IIS
2 11 (27.50%) MS Exchange
3 6 (15.00%) Exchange Server 2010
4 5 (12.50%) Exchange Server 2007
4 5 (12.50%) Exchange Server 2013
5 2 (5.00%) CMS
6 1 (2.50%) Apache
6 1 (2.50%) SharePoint
Applications
1 8 (20.00%) MS Excel
2 7 (17.50%) MS Office
Cloud Services
1 6 (15.00%) Amazon AWS
1 6 (15.00%) Microsoft Azure
2 2 (5.00%) SaaS
3 1 (2.50%) G Suite
3 1 (2.50%) Office 365
Communications & Networking
1 16 (40.00%) TCP/IP
2 10 (25.00%) DNS
2 10 (25.00%) Firewall
3 8 (20.00%) SAN
3 8 (20.00%) VLAN
4 7 (17.50%) DHCP
5 6 (15.00%) VPN
6 5 (12.50%) LAN
6 5 (12.50%) WAN
7 2 (5.00%) ATM
7 2 (5.00%) Cisco ASA
7 2 (5.00%) Network Security
8 1 (2.50%) HTTP
8 1 (2.50%) ICMP
8 1 (2.50%) SMTP
8 1 (2.50%) SSL
8 1 (2.50%) Telnet
Database & Business Intelligence
1 21 (52.50%) SQL Server
2 11 (27.50%) SQL Server 2008
3 2 (5.00%) Relational Database
3 2 (5.00%) SQL Server Integration Services
3 2 (5.00%) SQL Server Reporting Services
4 1 (2.50%) SQL Server 2012
Development Applications
1 2 (5.00%) Git (software)
1 2 (5.00%) Subversion
1 2 (5.00%) TortoiseSVN
1 2 (5.00%) Visual Studio
General
1 5 (12.50%) Finance
2 3 (7.50%) Retail
3 2 (5.00%) Manufacturing
4 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.00%) .NET
1 2 (5.00%) Web Services
1 2 (5.00%) XML
1 2 (5.00%) XSLT
Miscellaneous
1 8 (20.00%) Replication
2 6 (15.00%) iSeries
3 5 (12.50%) Analytical Skills
4 1 (2.50%) AS400
4 1 (2.50%) Data Centre
4 1 (2.50%) Management Information System
Operating Systems
1 27 (67.50%) Windows
2 19 (47.50%) Windows Server
3 7 (17.50%) Windows Server 2008
4 5 (12.50%) Linux
5 4 (10.00%) Windows Server 2012
6 1 (2.50%) Windows 10
6 1 (2.50%) Windows 7
6 1 (2.50%) Windows XP
Processes & Methodologies
1 10 (25.00%) Presales
2 5 (12.50%) ERP
3 4 (10.00%) ITIL
4 3 (7.50%) Network Architecture
4 3 (7.50%) Network Management
4 3 (7.50%) Network Monitoring
4 3 (7.50%) Root Cause Analysis
5 2 (5.00%) B2B
5 2 (5.00%) Content Management
5 2 (5.00%) Document Management
5 2 (5.00%) E-Procurement
5 2 (5.00%) OO
5 2 (5.00%) RAD
5 2 (5.00%) Virtual Environments
5 2 (5.00%) Web Development
6 1 (2.50%) BCP
6 1 (2.50%) Business Continuity
6 1 (2.50%) Service Delivery
6 1 (2.50%) Service Management
6 1 (2.50%) Stakeholder Management
Programming Languages
1 17 (42.50%) SQL
2 2 (5.00%) C#
2 2 (5.00%) Delphi
2 2 (5.00%) Java
2 2 (5.00%) PHP
2 2 (5.00%) RPG
2 2 (5.00%) T-SQL
2 2 (5.00%) VB
2 2 (5.00%) VB6
3 1 (2.50%) Google Apps Script
3 1 (2.50%) JavaScript
3 1 (2.50%) PowerShell
Qualifications
1 6 (15.00%) MCSE
1 6 (15.00%) Microsoft Certification
2 5 (12.50%) MCP
2 5 (12.50%) MCSA
3 2 (5.00%) Degree
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 19 (47.50%) Active Directory
2 7 (17.50%) Hyper-V
3 5 (12.50%) VMware ESXi
4 3 (7.50%) VMware Infrastructure
5 2 (5.00%) Citrix Presentation Server
5 2 (5.00%) XenApp
6 1 (2.50%) vSphere
Systems Management
1 6 (15.00%) Norton AntiVirus
2 5 (12.50%) Backup Exec
3 1 (2.50%) AirWatch
3 1 (2.50%) SCCM
3 1 (2.50%) Tivoli
3 1 (2.50%) WSUS
Vendors
1 18 (45.00%) Microsoft
2 11 (27.50%) IBM
2 11 (27.50%) VMware
3 10 (25.00%) Citrix
4 9 (22.50%) Cisco
5 6 (15.00%) Symantec
5 6 (15.00%) Veeam
6 5 (12.50%) HP
6 5 (12.50%) Kaspersky
6 5 (12.50%) Sophos
7 1 (2.50%) Adobe
7 1 (2.50%) Bomgar
7 1 (2.50%) Brocade
7 1 (2.50%) EMC
7 1 (2.50%) Extreme Networks
7 1 (2.50%) Google
7 1 (2.50%) NetApp
7 1 (2.50%) SonicWALL