The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 209 195 195
Rank change year-on-year
-14 0
Permanent jobs requiring a 3rd Line Support Analyst 1 2 3
As % of all permanent IT jobs located in the West Midlands 0.019% 0.040% 0.060%
As % of the Job Titles category 0.019% 0.042% 0.063%
Number of salaries quoted 1 1 1
Average salary £32,500 £33,500 £31,500
Average salary % change year-on-year
-2.98% +6.34%
UK excluding London average salary £35,000 £33,500 £29,000
% change year-on-year
+4.47% +15.51%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5134 4757 4750
As % of all permanent IT jobs located in the West Midlands 95.43% 95.41% 95.52%
Number of salaries quoted 4356 3988 3965
Average salary £39,000 £40,000 £36,500
Average salary % change year-on-year
-2.50% +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £58,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region.

3rd Line Support Analyst Salary Trend in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Walsall - 1 £32,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 May 2015, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 14 (66.67%) VMware
2 12 (57.14%) Windows
2 12 (57.14%) MS Exchange
2 12 (57.14%) Microsoft
3 10 (47.62%) Retail
3 10 (47.62%) Windows Server 2008
4 8 (38.10%) VMware Infrastructure
4 8 (38.10%) Windows Server 2012
4 8 (38.10%) Cisco
5 7 (33.33%) DNS
5 7 (33.33%) TCP/IP
5 7 (33.33%) IIS
5 7 (33.33%) Terminal Services
5 7 (33.33%) Root Cause Analysis
6 6 (28.57%) vSphere
6 6 (28.57%) Firewall
6 6 (28.57%) IBM
7 5 (23.81%) VoIP
7 5 (23.81%) Visual Studio
7 5 (23.81%) Linux
7 5 (23.81%) Wi-Fi
7 5 (23.81%) Telecoms
7 5 (23.81%) Finance
7 5 (23.81%) Internet
7 5 (23.81%) Nagios
7 5 (23.81%) Exchange Server 2013
7 5 (23.81%) Analytical Skills
7 5 (23.81%) Exchange Server 2010
7 5 (23.81%) iSeries
7 5 (23.81%) Hyper-V

3rd Line Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 5 May 2015, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (57.14%) MS Exchange
2 7 (33.33%) IIS
3 5 (23.81%) Exchange Server 2013
3 5 (23.81%) Exchange Server 2010
3 5 (23.81%) Exchange Server 2003
4 2 (9.52%) SharePoint
5 1 (4.76%) Tomcat
Applications
1 4 (19.05%) MS Excel
2 3 (14.29%) MS Office
3 1 (4.76%) MS PowerPoint
Cloud Services
1 2 (9.52%) Office 365
Communications & Networking
1 7 (33.33%) DNS
1 7 (33.33%) TCP/IP
2 6 (28.57%) Firewall
3 5 (23.81%) VoIP
3 5 (23.81%) Wi-Fi
3 5 (23.81%) Internet
3 5 (23.81%) VLAN
4 3 (14.29%) SAN
5 2 (9.52%) LAN
5 2 (9.52%) DHCP
5 2 (9.52%) VPN
Database & Business Intelligence
1 4 (19.05%) SQL Server
2 1 (4.76%) SQL Server 2008
2 1 (4.76%) SQL Server 2012
Development Applications
1 5 (23.81%) Visual Studio
General
1 10 (47.62%) Retail
2 5 (23.81%) Telecoms
2 5 (23.81%) Finance
Libraries, Frameworks & Software Standards
1 1 (4.76%) COM
1 1 (4.76%) .NET
Miscellaneous
1 5 (23.81%) Analytical Skills
1 5 (23.81%) iSeries
2 2 (9.52%) Tandem
2 2 (9.52%) EqualLogic
3 1 (4.76%) Computer Science
Operating Systems
1 12 (57.14%) Windows
2 10 (47.62%) Windows Server 2008
3 8 (38.10%) Windows Server 2012
4 5 (23.81%) Linux
5 2 (9.52%) Windows Server 2003
5 2 (9.52%) AIX
5 2 (9.52%) Windows 7
6 1 (4.76%) CentOS
6 1 (4.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (33.33%) Root Cause Analysis
2 5 (23.81%) Time Management
2 5 (23.81%) Asset Management
3 2 (9.52%) Service Delivery
3 2 (9.52%) Matrix Management
4 1 (4.76%) User Acceptance Testing
4 1 (4.76%) ITIL
4 1 (4.76%) Disaster Recovery
4 1 (4.76%) Business Continuity
Programming Languages
1 4 (19.05%) SQL
2 2 (9.52%) RPG
2 2 (9.52%) C
2 2 (9.52%) PowerShell
3 1 (4.76%) C#
3 1 (4.76%) VB.NET
Qualifications
1 1 (4.76%) MCITP
1 1 (4.76%) Degree
1 1 (4.76%) CCNA
1 1 (4.76%) MCSE
1 1 (4.76%) MCSA
1 1 (4.76%) Cisco Certification
1 1 (4.76%) Microsoft Certification
1 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 8 (38.10%) VMware Infrastructure
2 7 (33.33%) Terminal Services
3 6 (28.57%) vSphere
4 5 (23.81%) Hyper-V
5 3 (14.29%) Active Directory
6 2 (9.52%) VMware ESX
7 1 (4.76%) VMware ESXi
7 1 (4.76%) XenApp
Systems Management
1 5 (23.81%) Nagios
2 2 (9.52%) SCCM
3 1 (4.76%) WSUS
3 1 (4.76%) NetBackup
3 1 (4.76%) Backup Exec
Vendors
1 14 (66.67%) VMware
2 12 (57.14%) Microsoft
3 8 (38.10%) Cisco
4 6 (28.57%) IBM
5 5 (23.81%) WatchGuard
6 4 (19.05%) Citrix
6 4 (19.05%) HP
7 2 (9.52%) Genesys
7 2 (9.52%) EMC
7 2 (9.52%) Websense
7 2 (9.52%) LANDesk
8 1 (4.76%) Symantec
8 1 (4.76%) NetApp
8 1 (4.76%) Red Hat
8 1 (4.76%) Juniper
Shipston-On-Stour, Warwickshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago