The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 183 190 197
Rank change year-on-year
+7 +7
Permanent jobs requiring a 3rd Line Support Analyst 21 2 6
As % of all permanent IT jobs located in the West Midlands 0.42% 0.046% 0.13%
As % of the Job Titles category 0.44% 0.049% 0.13%
Number of salaries quoted 19 1 6
Average salary £36,500 £30,000 £32,500
Average salary % change year-on-year
+21.66% -7.69%
90% offered a salary of more than £33,400 £30,000 £27,500
10% offered a salary of more than £55,000 £30,000 £36,250
UK excluding London average salary £34,000 £32,750 £32,500
% change year-on-year
+3.81% +0.76%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4776 4080 4588
As % of all permanent IT jobs located in the West Midlands 95.73% 94.44% 96.10%
Number of salaries quoted 4200 3386 3986
Average salary £38,500 £37,500 £35,500
Average salary % change year-on-year
+2.66% +5.63%
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region.

3rd Line Support Analyst Salary Trend in the West Midlands

3rd Line Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the West Midlands region over the 3 months to 30 January 2015.

3rd Line Support Analyst Salary Histogram in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry - 9 £45,000 -
Birmingham - 8 £35,000 - 4
Warwickshire - 3 £36,500 - 1
Staffordshire - 2 £35,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 January 2015, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 17 (70.83%) VMware
2 15 (62.50%) Windows
3 12 (50.00%) MS Exchange
3 12 (50.00%) Microsoft
3 12 (50.00%) Windows Server 2008
4 11 (45.83%) Retail
5 9 (37.50%) VMware Infrastructure
6 8 (33.33%) Finance
6 8 (33.33%) Root Cause Analysis
6 8 (33.33%) Windows Server 2012
6 8 (33.33%) DNS
6 8 (33.33%) Cisco
6 8 (33.33%) TCP/IP
6 8 (33.33%) IIS
7 7 (29.17%) IBM
7 7 (29.17%) Terminal Services
7 7 (29.17%) vSphere
8 6 (25.00%) iSeries
8 6 (25.00%) Hyper-V
8 6 (25.00%) Analytical Skills
8 6 (25.00%) Firewall
8 6 (25.00%) Linux
9 5 (20.83%) Visual Studio
9 5 (20.83%) VoIP
9 5 (20.83%) Wi-Fi
9 5 (20.83%) Telecoms
9 5 (20.83%) Internet
9 5 (20.83%) Nagios
9 5 (20.83%) Exchange Server 2010
9 5 (20.83%) WatchGuard

3rd Line Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 January 2015, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (50.00%) MS Exchange
2 8 (33.33%) IIS
3 5 (20.83%) Exchange Server 2010
3 5 (20.83%) Exchange Server 2003
3 5 (20.83%) Exchange Server 2013
4 2 (8.33%) SharePoint
5 1 (4.17%) Tomcat
Applications
1 4 (16.67%) MS Excel
2 3 (12.50%) MS Office
3 1 (4.17%) MS PowerPoint
Cloud Services
1 2 (8.33%) Office 365
Communications & Networking
1 8 (33.33%) DNS
1 8 (33.33%) TCP/IP
2 6 (25.00%) Firewall
3 5 (20.83%) VoIP
3 5 (20.83%) Wi-Fi
3 5 (20.83%) Internet
3 5 (20.83%) VLAN
4 3 (12.50%) DHCP
4 3 (12.50%) SAN
5 2 (8.33%) VPN
5 2 (8.33%) LAN
Database & Business Intelligence
1 4 (16.67%) SQL Server
2 1 (4.17%) SQL Server 2008
2 1 (4.17%) SQL Server 2012
Development Applications
1 5 (20.83%) Visual Studio
General
1 11 (45.83%) Retail
2 8 (33.33%) Finance
3 5 (20.83%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.17%) COM
Miscellaneous
1 6 (25.00%) iSeries
1 6 (25.00%) Analytical Skills
2 2 (8.33%) EqualLogic
2 2 (8.33%) Tandem
3 1 (4.17%) Computer Science
Operating Systems
1 15 (62.50%) Windows
2 12 (50.00%) Windows Server 2008
3 8 (33.33%) Windows Server 2012
4 6 (25.00%) Linux
5 4 (16.67%) Windows Server 2003
6 2 (8.33%) AIX
6 2 (8.33%) Windows 7
7 1 (4.17%) CentOS
7 1 (4.17%) Red Hat Enterprise Linux
7 1 (4.17%) UNIX
Processes & Methodologies
1 8 (33.33%) Root Cause Analysis
2 5 (20.83%) Asset Management
2 5 (20.83%) Time Management
3 2 (8.33%) Service Delivery
3 2 (8.33%) Matrix Management
4 1 (4.17%) ITIL
4 1 (4.17%) Business Continuity
4 1 (4.17%) Disaster Recovery
Programming Languages
1 4 (16.67%) SQL
2 2 (8.33%) C
2 2 (8.33%) RPG
2 2 (8.33%) PowerShell
Qualifications
1 1 (4.17%) MCITP
1 1 (4.17%) Degree
1 1 (4.17%) MCSE
1 1 (4.17%) MCSA
1 1 (4.17%) CCNA
1 1 (4.17%) Cisco Certification
1 1 (4.17%) Microsoft Certification
1 1 (4.17%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 9 (37.50%) VMware Infrastructure
2 7 (29.17%) Terminal Services
2 7 (29.17%) vSphere
3 6 (25.00%) Hyper-V
4 4 (16.67%) Active Directory
5 2 (8.33%) VMware ESX
6 1 (4.17%) XenApp
6 1 (4.17%) VMware ESXi
Systems Management
1 5 (20.83%) Nagios
2 2 (8.33%) SCCM
3 1 (4.17%) WSUS
3 1 (4.17%) NetBackup
3 1 (4.17%) Backup Exec
Vendors
1 17 (70.83%) VMware
2 12 (50.00%) Microsoft
3 8 (33.33%) Cisco
4 7 (29.17%) IBM
5 5 (20.83%) WatchGuard
6 4 (16.67%) Citrix
6 4 (16.67%) HP
7 2 (8.33%) Genesys
7 2 (8.33%) Websense
7 2 (8.33%) EMC
7 2 (8.33%) LANDesk
8 1 (4.17%) Symantec
8 1 (4.17%) NetApp
8 1 (4.17%) Red Hat
8 1 (4.17%) Juniper
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £28000 - £32000 per annum + Benefits & 25 Days Holiday
Posted: 23 days ago
Birmingham
Barclay Anderson
Salary: £0 - £35,000 per year
Posted: 26 days ago