The first table below looks at the demand for the 3rd Line Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Third Line Support Analyst
Rank 202 184 165
Rank change year-on-year
-18 -19
Permanent jobs requiring a 3rd Line Support Analyst 5 5 5
As % of all permanent IT jobs located in the West Midlands 0.101% 0.111% 0.120%
As % of the Job Titles category 0.105% 0.116% 0.126%
Number of salaries quoted 3 5 5
Average salary £35,500 £35,000 £37,500
Average salary % change year-on-year
+1.42% -6.66%
UK excluding London average salary £30,000 £32,750 £35,000
% change year-on-year
-8.39% -6.42%
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4760 4322 3982
As % of all permanent IT jobs located in the West Midlands 95.87% 95.98% 95.93%
Number of salaries quoted 3980 3784 3409
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support Analyst
England

3rd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands 3rd Line Support Analyst Jobs Demand Trend

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region.

West Midlands 3rd Line Support Analyst Salary Trend

3rd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Solihull - 2 £35,500 -
Sutton Coldfield - 1 - -
Warwickshire - 1 - -
Worcestershire - 1 £31,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 11 (100.00%) Windows
2 7 (63.64%) VMware
3 5 (45.45%) Active Directory
3 5 (45.45%) SAN
3 5 (45.45%) MS Exchange
3 5 (45.45%) Cisco
3 5 (45.45%) VMware Infrastructure
3 5 (45.45%) Windows Server 2008
4 4 (36.36%) Hyper-V
4 4 (36.36%) DNS
4 4 (36.36%) Windows Server 2003
5 3 (27.27%) HP
5 3 (27.27%) Citrix
5 3 (27.27%) Microsoft
5 3 (27.27%) MS Office
5 3 (27.27%) MCITP
6 2 (18.18%) NetBackup
6 2 (18.18%) VCP4
6 2 (18.18%) vSphere
6 2 (18.18%) VMware Certified Professional (VCP)
6 2 (18.18%) Exchange Server 2003
6 2 (18.18%) VCP5
6 2 (18.18%) Exchange Server 2010
6 2 (18.18%) ITIL
6 2 (18.18%) SQL
6 2 (18.18%) CCNA
6 2 (18.18%) LAN
6 2 (18.18%) DHCP
6 2 (18.18%) ERP
6 2 (18.18%) Linux

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (9.091%) ASP
1 1 (9.091%) COM
1 1 (9.091%) ODBC
Application Platforms
1 5 (45.45%) MS Exchange
2 2 (18.18%) Exchange Server 2003
2 2 (18.18%) Exchange Server 2010
3 1 (9.091%) Exchange Server 2007
3 1 (9.091%) Confluence
3 1 (9.091%) Lync
Applications
1 3 (27.27%) MS Office
2 1 (9.091%) MS Excel
2 1 (9.091%) Spreadsheet
Communications & Networking
1 5 (45.45%) SAN
2 4 (36.36%) DNS
3 2 (18.18%) LAN
3 2 (18.18%) DHCP
4 1 (9.091%) TCP/IP
4 1 (9.091%) VoIP
4 1 (9.091%) Internet
4 1 (9.091%) Firewall
4 1 (9.091%) Wireshark
4 1 (9.091%) Cisco PIX
4 1 (9.091%) Cisco ASA
Database & Business Intelligence
1 1 (9.091%) SQL Server
1 1 (9.091%) Data Warehouse
1 1 (9.091%) SQL Server 2000
1 1 (9.091%) SQL Server Reporting Services
1 1 (9.091%) SQL Server 2005
1 1 (9.091%) SQL Server 2008
Development Applications
1 1 (9.091%) JIRA
General
1 2 (18.18%) Back Office
1 2 (18.18%) Telecoms
2 1 (9.091%) Finance
2 1 (9.091%) Marketing
Miscellaneous
1 1 (9.091%) Management Information System
1 1 (9.091%) Mathematics
1 1 (9.091%) Computer Science
Operating Systems
1 11 (100.00%) Windows
2 5 (45.45%) Windows Server 2008
3 4 (36.36%) Windows Server 2003
4 2 (18.18%) Linux
5 1 (9.091%) Windows NT
5 1 (9.091%) Windows XP
5 1 (9.091%) MVS
5 1 (9.091%) UNIX
Processes & Methodologies
1 2 (18.18%) ERP
1 2 (18.18%) ITIL
2 1 (9.091%) CRM
2 1 (9.091%) Data Modelling
2 1 (9.091%) Project Management
2 1 (9.091%) Service Management
2 1 (9.091%) Data Analysis
2 1 (9.091%) Software Engineering
2 1 (9.091%) Statistical Analysis
2 1 (9.091%) Use Case
Programming Languages
1 2 (18.18%) SQL
2 1 (9.091%) T-SQL
2 1 (9.091%) VB
2 1 (9.091%) Korn
2 1 (9.091%) PowerShell
2 1 (9.091%) Bash shell
2 1 (9.091%) C#
2 1 (9.091%) C++
2 1 (9.091%) Perl
2 1 (9.091%) PHP
Qualifications
1 3 (27.27%) MCITP
2 2 (18.18%) VCP4
2 2 (18.18%) VCP5
2 2 (18.18%) VMware Certified Professional (VCP)
2 2 (18.18%) CCNA
2 2 (18.18%) Cisco Certification
3 1 (9.091%) Microsoft Certification
3 1 (9.091%) MCP
3 1 (9.091%) MCSD
3 1 (9.091%) HND
3 1 (9.091%) MCTS
Quality Assurance & Compliance
1 1 (9.091%) SLA
System Software
1 5 (45.45%) VMware Infrastructure
1 5 (45.45%) Active Directory
2 4 (36.36%) Hyper-V
3 2 (18.18%) vSphere
4 1 (9.091%) Forefront TMG
4 1 (9.091%) IAG
4 1 (9.091%) UAG
4 1 (9.091%) XenApp
4 1 (9.091%) XenServer
4 1 (9.091%) ISA Server
Systems Management
1 2 (18.18%) ARCserve
1 2 (18.18%) NetBackup
2 1 (9.091%) Cacti
2 1 (9.091%) Symantec Enterprise Vault
2 1 (9.091%) MAILsweeper
Vendors
1 7 (63.64%) VMware
2 5 (45.45%) Cisco
3 3 (27.27%) Microsoft
3 3 (27.27%) HP
3 3 (27.27%) Citrix
4 2 (18.18%) CommVault
5 1 (9.091%) NetApp
5 1 (9.091%) CheckPoint
5 1 (9.091%) Symantec
5 1 (9.091%) EMC
5 1 (9.091%) Blue Coat
5 1 (9.091%) SolarWinds
Solihull, West Midlands
This will include IT infrastructure support both remotely and on-site, as well as that you will be responsible for design and delivery of small to large scale...
Salary: £32000 - £39000 per annum + Benfits
Posted: 2 May 2013
Solihull, West Midlands
Netbackup, ARCServe, Commvault) Virtualisation technologies (e.g. VMware, Hyper-V) A VCP4/5 certification would be desirable; you would also be required on occasion to travel as per...
Salary: £32000 - £39000 per annum + Benefits
Posted: 9 May 2013
Solihull, West Midlands (County)
Netbackup, ARCServe, Commvault) Virtualisation technologies (e.g. VMware, Hyper-V) A VCP4/5 certification would be desirable; you would also be required on occasion to travel as per...
QUANTICA
Salary: £32000 - £39000 per annum
Posted: 15 May 2013
Solihull, West Midlands
Netbackup, ARCServe, Commvault) Virtualisation technologies (e.g. VMware, Hyper-V) A VCP4/5 certification would be desirable; you would also be required on occasion to travel as per...
Salary: £32000 - £39000 per annum
Posted: 16 May 2013