3rd Line Support Analyst Jobs in the West Midlands

Third Line Support Analyst
England > West Midlands

The median Third Line Support Analyst salary in the West Midlands is £50,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 244 - 287
Rank change year-on-year - - -62
Permanent jobs requiring a 3rd Line Support Analyst 8 0 3
As % of all permanent jobs advertised in the West Midlands 0.11% - 0.041%
As % of the Job Titles category 0.12% - 0.043%
Number of salaries quoted 7 0 3
10th Percentile £37,250 - -
25th Percentile £44,375 - £31,250
Median annual salary (50th Percentile) £50,000 - £32,500
Median % change year-on-year - - +8.33%
75th Percentile £52,500 - £34,875
90th Percentile - - £35,550
England median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +48.65%

All Permanent IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 6,919 5,770 6,912
% of permanent jobs with a recognized job title 94.16% 90.24% 94.87%
Number of salaries quoted 5,204 3,275 4,763
10th Percentile £26,250 £30,000 £30,000
25th Percentile £35,000 £39,000 £38,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,500 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

3rd Line Support Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured 3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for 3rd Line Support Analyst in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing 3rd Line Support Analyst in the West Midlands.

Salary trend for 3rd Line Support Analyst in the West Midlands

3rd Line Support Analyst
Salary Histogram in the West Midlands

Salary distribution for jobs citing 3rd Line Support Analyst in the West Midlands over the 6 months to 8 May 2024.

Salary histogram for 3rd Line Support Analyst in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Staffordshire - 7 £50,000 -
Brierley Hill - 1 £32,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 8 May 2024, 3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring 3rd Line Support Analyst in the job title.

1 8 (100.00%) Microsoft Exchange
1 8 (100.00%) Microsoft
1 8 (100.00%) Microsoft 365
1 8 (100.00%) Azure
2 7 (87.50%) DNS
2 7 (87.50%) Active Directory
3 6 (75.00%) Service Management
3 6 (75.00%) Change Management
3 6 (75.00%) PowerShell
3 6 (75.00%) Microsoft Intune
4 2 (25.00%) VMware Infrastructure
4 2 (25.00%) VMware
5 1 (12.50%) Clustering
5 1 (12.50%) VMware Certified Professional (VCP)
5 1 (12.50%) ISO/IEC 27001
5 1 (12.50%) Data Protection
5 1 (12.50%) Cisco
5 1 (12.50%) CCNA
5 1 (12.50%) HP
5 1 (12.50%) Dell
5 1 (12.50%) Citrix
5 1 (12.50%) CCA
5 1 (12.50%) Citrix Certification
5 1 (12.50%) Cisco Certification
5 1 (12.50%) Microsoft Certification
5 1 (12.50%) SAN
5 1 (12.50%) ISDN
5 1 (12.50%) VoIP
5 1 (12.50%) DHCP
5 1 (12.50%) IIS

3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (100.00%) Microsoft Exchange
2 1 (12.50%) IIS
2 1 (12.50%) SharePoint
Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 8 (100.00%) Azure
1 8 (100.00%) Microsoft 365
Communications & Networking
1 7 (87.50%) DNS
2 1 (12.50%) DHCP
2 1 (12.50%) ISDN
2 1 (12.50%) SAN
2 1 (12.50%) VoIP
Database & Business Intelligence
1 1 (12.50%) Amazon RDS
Miscellaneous
1 1 (12.50%) Clustering
1 1 (12.50%) Hybrid Cloud
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows Server
Processes & Methodologies
1 6 (75.00%) Change Management
1 6 (75.00%) Service Management
2 1 (12.50%) Cybersecurity
2 1 (12.50%) Data Protection
2 1 (12.50%) Infrastructure Engineering
2 1 (12.50%) ITIL
Programming Languages
1 6 (75.00%) PowerShell
Qualifications
1 1 (12.50%) CCA
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
1 1 (12.50%) Citrix Certification
1 1 (12.50%) MCSE
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (12.50%) ISO/IEC 27001
System Software
1 7 (87.50%) Active Directory
2 2 (25.00%) VMware Infrastructure
3 1 (12.50%) Hyper-V
Systems Management
1 6 (75.00%) Microsoft Intune
Vendors
1 8 (100.00%) Microsoft
2 2 (25.00%) VMware
3 1 (12.50%) Aruba
3 1 (12.50%) Cisco
3 1 (12.50%) Citrix
3 1 (12.50%) Datto
3 1 (12.50%) Dell
3 1 (12.50%) HP
3 1 (12.50%) Veeam