The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 210 195 191
Rank change year-on-year
-15 -4
Permanent jobs requiring a 3rd Line Support Analyst 15 21 4
As % of all permanent IT jobs located in the West Midlands 0.27% 0.41% 0.093%
As % of the Job Titles category 0.28% 0.43% 0.096%
Number of salaries quoted 10 18 3
Average salary £41,500 £36,500 £33,000
Average salary % change year-on-year
+13.69% +10.60%
UK excluding London average salary £36,500 £34,000 £32,000
% change year-on-year
+7.35% +6.25%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5416 4900 4150
As % of all permanent IT jobs located in the West Midlands 96.08% 96.74% 96.27%
Number of salaries quoted 4516 4265 3421
Average salary £42,500 £39,000 £37,500
Average salary % change year-on-year
+8.97% +4.00%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £60,000 £55,000 £55,104
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region.

3rd Line Support Analyst Salary Trend in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +3 14 £40,500 -19.00% 1
Birmingham -14 1 £42,500 +21.42%
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 9 February 2016, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 20 (64.52%) Cisco
2 18 (58.06%) Microsoft
3 17 (54.84%) IBM
4 15 (48.39%) Firewall
5 13 (41.94%) Cisco Certification
6 12 (38.71%) LAN
6 12 (38.71%) WAN
7 11 (35.48%) CCNP
8 10 (32.26%) CCIE
8 10 (32.26%) Active Directory
8 10 (32.26%) Juniper
9 9 (29.03%) Citrix
9 9 (29.03%) Windows
9 9 (29.03%) MS Excel
9 9 (29.03%) Network Security
9 9 (29.03%) Cisco ASA
10 7 (22.58%) Windows Server 2008
10 7 (22.58%) Exchange Server 2010
10 7 (22.58%) MS Exchange
11 6 (19.35%) VMware
12 5 (16.13%) Kaspersky
12 5 (16.13%) Windows Server
12 5 (16.13%) Windows 7
12 5 (16.13%) Exchange Server 2013
12 5 (16.13%) HP
12 5 (16.13%) Linux
12 5 (16.13%) SAN
12 5 (16.13%) Backup Exec
13 4 (12.90%) Finance
14 3 (9.68%) Migration

3rd Line Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 9 February 2016, IT jobs across the West Midlands region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (22.58%) Exchange Server 2010
1 7 (22.58%) MS Exchange
2 5 (16.13%) Exchange Server 2013
3 3 (9.68%) Exchange Server 2007
4 1 (3.23%) CMS
4 1 (3.23%) Exchange Server 2003
4 1 (3.23%) SharePoint
Applications
1 9 (29.03%) MS Excel
2 3 (9.68%) MS Office
Business Applications
1 2 (6.45%) Dynamics NAV
Cloud Services
1 2 (6.45%) Mimecast
Communications & Networking
1 15 (48.39%) Firewall
2 12 (38.71%) LAN
2 12 (38.71%) WAN
3 9 (29.03%) Cisco ASA
3 9 (29.03%) Network Security
4 5 (16.13%) SAN
5 3 (9.68%) VLAN
5 3 (9.68%) VPN
6 2 (6.45%) DHCP
6 2 (6.45%) Remote Desktop
6 2 (6.45%) TCP/IP
7 1 (3.23%) DNS
Database & Business Intelligence
1 2 (6.45%) SQL Server
General
1 4 (12.90%) Finance
2 3 (9.68%) Telecoms
3 2 (6.45%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (6.45%) .NET
Miscellaneous
1 3 (9.68%) Replication
2 2 (6.45%) EqualLogic
2 2 (6.45%) iSeries
2 2 (6.45%) Life Science
2 2 (6.45%) Management Information System
Operating Systems
1 9 (29.03%) Windows
2 7 (22.58%) Windows Server 2008
3 5 (16.13%) Linux
3 5 (16.13%) Windows 7
3 5 (16.13%) Windows Server
4 3 (9.68%) Windows Server 2012
4 3 (9.68%) Windows XP
5 2 (6.45%) Windows Server 2003
Processes & Methodologies
1 3 (9.68%) Migration
2 2 (6.45%) Asset Management
2 2 (6.45%) Continuous Improvement
2 2 (6.45%) CRM
2 2 (6.45%) Disaster Recovery
2 2 (6.45%) IT Asset Management
2 2 (6.45%) Stakeholder Management
2 2 (6.45%) Time Management
3 1 (3.23%) ITIL
3 1 (3.23%) User Acceptance Testing
Programming Languages
1 3 (9.68%) C
2 2 (6.45%) C#
2 2 (6.45%) SQL
2 2 (6.45%) T-SQL
2 2 (6.45%) VBA
3 1 (3.23%) Java
3 1 (3.23%) VB.NET
Qualifications
1 13 (41.94%) Cisco Certification
2 11 (35.48%) CCNP
3 10 (32.26%) CCIE
4 3 (9.68%) CCNA
4 3 (9.68%) MCSE
4 3 (9.68%) Microsoft Certification
5 2 (6.45%) HND
5 2 (6.45%) MCP
6 1 (3.23%) Degree
System Software
1 10 (32.26%) Active Directory
2 3 (9.68%) VMware ESXi
3 2 (6.45%) Terminal Services
4 1 (3.23%) Citrix Presentation Server
4 1 (3.23%) Hyper-V
4 1 (3.23%) VMware Infrastructure
4 1 (3.23%) XenApp
Systems Management
1 5 (16.13%) Backup Exec
2 3 (9.68%) Norton AntiVirus
Vendors
1 20 (64.52%) Cisco
2 18 (58.06%) Microsoft
3 17 (54.84%) IBM
4 10 (32.26%) Juniper
5 9 (29.03%) Citrix
6 6 (19.35%) VMware
7 5 (16.13%) HP
7 5 (16.13%) Kaspersky
8 3 (9.68%) SonicWALL
8 3 (9.68%) Sophos
8 3 (9.68%) Symantec
8 3 (9.68%) Veeam
9 2 (6.45%) CheckPoint
9 2 (6.45%) Dell
10 1 (3.23%) Oracle
Coventry
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 18 days ago