The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Third Line Support Analyst
England / West Midlands
Rank 194 218 208
Rank change year-on-year
+24 -10
Permanent jobs requiring a 3rd Line Support Analyst 8 18 15
As % of all permanent IT jobs located in the West Midlands 0.17% 0.30% 0.30%
As % of the Job Titles category 0.18% 0.31% 0.31%
Number of salaries quoted 5 13 13
Median salary £30,000 £40,500 £35,000
Median salary % change year-on-year
-25.92% +15.71%
90% offered a salary of more than £29,550 £36,100 £32,500
10% offered a salary of more than £34,900 £45,000 £55,000
UK excluding London median salary £30,500 £35,500 £34,000
% change year-on-year
-14.08% +4.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4506 5729 4913
As % of all permanent IT jobs located in the West Midlands 97.28% 96.58% 96.79%
Number of salaries quoted 3673 4736 4215
Median salary £40,000 £40,500 £39,000
Median salary % change year-on-year
-1.23% +3.84%
90% offered a salary of more than £24,500 £25,000 £22,500
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the West Midlands region.

3rd Line Support Analyst Salary Trend in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +13 4 £29,250 -16.42%
Birmingham +16 3 £30,000 -29.41%
Worcestershire - 1 £31,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 February 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support Analyst in the job title.

1 15 (48.39%) Windows
2 14 (45.16%) Windows Server
3 13 (41.94%) SQL
4 11 (35.48%) SQL Server
5 10 (32.26%) Microsoft
6 9 (29.03%) Active Directory
6 9 (29.03%) IBM
6 9 (29.03%) TCP/IP
7 8 (25.81%) IIS
7 8 (25.81%) SQL Server 2008
7 8 (25.81%) Presales
8 7 (22.58%) iSeries
8 7 (22.58%) Finance
8 7 (22.58%) VMware
9 6 (19.35%) Citrix
10 5 (16.13%) Windows Server 2008
10 5 (16.13%) Analytical Skills
10 5 (16.13%) Cisco
10 5 (16.13%) SAN
10 5 (16.13%) MS Office
10 5 (16.13%) DNS
11 4 (12.90%) DHCP
11 4 (12.90%) MS Excel
11 4 (12.90%) ITIL
11 4 (12.90%) Apple
11 4 (12.90%) MobileIron
11 4 (12.90%) Network Monitoring
11 4 (12.90%) System Testing
11 4 (12.90%) Video Conferencing
12 3 (9.68%) VMware Infrastructure

3rd Line Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) IIS
2 2 (6.45%) CMS
2 2 (6.45%) MS Exchange
3 1 (3.23%) Exchange Server 2007
3 1 (3.23%) SharePoint
Applications
1 5 (16.13%) MS Office
2 4 (12.90%) MS Excel
Cloud Services
1 2 (6.45%) Microsoft Azure
1 2 (6.45%) SaaS
2 1 (3.23%) G Suite
2 1 (3.23%) Office 365
2 1 (3.23%) OneDrive
Communications & Networking
1 9 (29.03%) TCP/IP
2 5 (16.13%) DNS
2 5 (16.13%) SAN
3 4 (12.90%) DHCP
4 3 (9.68%) ATM
5 2 (6.45%) Firewall
5 2 (6.45%) LAN
5 2 (6.45%) WAN
6 1 (3.23%) Cisco ASA
6 1 (3.23%) NAS
6 1 (3.23%) Network Security
6 1 (3.23%) VLAN
Database & Business Intelligence
1 11 (35.48%) SQL Server
2 8 (25.81%) SQL Server 2008
3 2 (6.45%) SQL Server Integration Services
3 2 (6.45%) SQL Server Reporting Services
4 1 (3.23%) Relational Database
Development Applications
1 3 (9.68%) Git (software)
1 3 (9.68%) Subversion
1 3 (9.68%) TortoiseSVN
1 3 (9.68%) Visual Studio
General
1 7 (22.58%) Finance
2 3 (9.68%) Retail
3 1 (3.23%) Manufacturing
3 1 (3.23%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (6.45%) .NET
1 2 (6.45%) Web Services
1 2 (6.45%) XML
1 2 (6.45%) XSLT
Miscellaneous
1 7 (22.58%) iSeries
2 5 (16.13%) Analytical Skills
3 4 (12.90%) Video Conferencing
4 3 (9.68%) Replication
5 2 (6.45%) Data Centre
6 1 (3.23%) AS400
6 1 (3.23%) Enterprise Storage
6 1 (3.23%) Management Information System
Operating Systems
1 15 (48.39%) Windows
2 14 (45.16%) Windows Server
3 5 (16.13%) Windows Server 2008
4 3 (9.68%) Windows Server 2012
5 2 (6.45%) Linux
6 1 (3.23%) Windows XP
Processes & Methodologies
1 8 (25.81%) Presales
2 4 (12.90%) ITIL
2 4 (12.90%) Network Monitoring
2 4 (12.90%) System Testing
3 3 (9.68%) ERP
3 3 (9.68%) Network Architecture
3 3 (9.68%) Network Management
3 3 (9.68%) OO
3 3 (9.68%) RAD
3 3 (9.68%) Root Cause Analysis
4 2 (6.45%) B2B
4 2 (6.45%) Content Management
4 2 (6.45%) Document Management
4 2 (6.45%) E-Procurement
4 2 (6.45%) Service Management
4 2 (6.45%) Virtual Environments
4 2 (6.45%) Web Development
5 1 (3.23%) Business Continuity
5 1 (3.23%) PRINCE2
5 1 (3.23%) Stakeholder Management
Programming Languages
1 13 (41.94%) SQL
2 3 (9.68%) C#
2 3 (9.68%) Delphi
2 3 (9.68%) Java
2 3 (9.68%) RPG
3 2 (6.45%) PHP
3 2 (6.45%) T-SQL
3 2 (6.45%) VB
3 2 (6.45%) VB6
4 1 (3.23%) Google Apps Script
4 1 (3.23%) JavaScript
4 1 (3.23%) PowerShell
Qualifications
1 2 (6.45%) Degree
1 2 (6.45%) Microsoft Certification
2 1 (3.23%) MCSE
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 9 (29.03%) Active Directory
2 3 (9.68%) VMware Infrastructure
3 2 (6.45%) Citrix Presentation Server
3 2 (6.45%) XenApp
4 1 (3.23%) Hyper-V
4 1 (3.23%) Microsoft Virtual Server
4 1 (3.23%) Virtual Servers
4 1 (3.23%) vSphere
Systems Management
1 3 (9.68%) SCCM
2 1 (3.23%) AirWatch
2 1 (3.23%) Microsoft Data Protection Manager
2 1 (3.23%) SCDPM
2 1 (3.23%) SCOM
2 1 (3.23%) WSUS
Vendors
1 10 (32.26%) Microsoft
2 9 (29.03%) IBM
3 7 (22.58%) VMware
4 6 (19.35%) Citrix
5 5 (16.13%) Cisco
6 4 (12.90%) Apple
6 4 (12.90%) MobileIron
7 3 (9.68%) HP
8 2 (6.45%) Dell
9 1 (3.23%) Bomgar
9 1 (3.23%) CommVault
9 1 (3.23%) Dell Compellent
9 1 (3.23%) EMC
9 1 (3.23%) Google
9 1 (3.23%) NetApp
9 1 (3.23%) SolarWinds
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 5 days ago