The table below looks at the statistics for Service Management skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 21 19 24
Rank change year-on-year
-2 +5
Permanent jobs citing Service Management 13 2 11
As % of all permanent IT jobs located in the Midlands 6.88% 1.61% 4.23%
As % of the Processes & Methodologies category 7.56% 1.89% 5.56%
Number of salaries quoted 8 2 9
Average salary £66,250 £50,000 £40,000
Average salary % change year-on-year
+32.50% +25.00%
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
172 106 198
As % of all permanent IT jobs located in the Midlands 91.01% 85.48% 76.15%
Number of salaries quoted 141 54 143
Average salary £57,500 £47,500 £45,000
Average salary % change year-on-year
+21.05% +5.55%
90% offered a salary of more than £40,000 £35,500 £37,500
10% offered a salary of more than £77,500 £72,500 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the Midlands

Service Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Midlands region.

Service Management Salary Trend in the Midlands

Service Management
Top 30 Related IT Skills in the Midlands

For the 6 months to 28 August 2015, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (52.38%) SAP
1 11 (52.38%) CRM
1 11 (52.38%) Project Management
1 11 (52.38%) Data Centre
2 9 (42.86%) Retail
2 9 (42.86%) SAP ERP
2 9 (42.86%) Data Centre Operations
2 9 (42.86%) Analytical Skills
2 9 (42.86%) SAP HANA
2 9 (42.86%) SaaS
2 9 (42.86%) Change Management
2 9 (42.86%) Manufacturing
2 9 (42.86%) Games
2 9 (42.86%) ERP
2 9 (42.86%) Business Intelligence
2 9 (42.86%) Microsoft
2 9 (42.86%) SAP Certification
2 9 (42.86%) MS Excel
2 9 (42.86%) Salesforce.com
3 8 (38.10%) PowerDesigner
3 8 (38.10%) ITIL
3 8 (38.10%) Back Office
3 8 (38.10%) Aerospace
3 8 (38.10%) ITSM
3 8 (38.10%) ServiceNow
3 8 (38.10%) SAP Implementation
3 8 (38.10%) Lean Manufacturing
3 8 (38.10%) User Experience
4 4 (19.05%) Document Management
4 4 (19.05%) SAP QM

Service Management
Top Related IT Skills in the Midlands by Category

For the 6 months to 28 August 2015, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 9 (42.86%) MS Excel
Business Applications
1 9 (42.86%) SAP ERP
2 4 (19.05%) SAP MII
2 4 (19.05%) SAP QM
2 4 (19.05%) SAP PP
3 3 (14.29%) SAP SD
4 2 (9.52%) SAP CRM
5 1 (4.76%) SAP SM
Cloud Services
1 9 (42.86%) SaaS
Database & Business Intelligence
1 9 (42.86%) SAP HANA
Development Applications
1 8 (38.10%) PowerDesigner
General
1 9 (42.86%) Manufacturing
1 9 (42.86%) Games
1 9 (42.86%) Retail
2 8 (38.10%) Back Office
2 8 (38.10%) Aerospace
3 2 (9.52%) Finance
3 2 (9.52%) Billing
Job Titles
1 11 (52.38%) Consultant
2 10 (47.62%) SAP Consultant
3 4 (19.05%) Delivery Manager
3 4 (19.05%) Management Consultant
3 4 (19.05%) Developer
3 4 (19.05%) Services Delivery Manager
3 4 (19.05%) Service Manager
3 4 (19.05%) ServiceNow Developer
4 2 (9.52%) Project Manager
4 2 (9.52%) SAP CRM Consultant
4 2 (9.52%) CRM Consultant
5 1 (4.76%) AWS Consultant
Libraries, Frameworks & Software Standards
1 4 (19.05%) HTML
1 4 (19.05%) CSS
2 2 (9.52%) Middleware
Miscellaneous
1 11 (52.38%) Data Centre
2 9 (42.86%) Analytical Skills
3 8 (38.10%) User Experience
4 4 (19.05%) Management Information System
5 2 (9.52%) Replication
Processes & Methodologies
1 11 (52.38%) CRM
1 11 (52.38%) Project Management
2 9 (42.86%) Change Management
2 9 (42.86%) ERP
2 9 (42.86%) Business Intelligence
2 9 (42.86%) Data Centre Operations
3 8 (38.10%) ITIL
3 8 (38.10%) ITSM
3 8 (38.10%) SAP Implementation
3 8 (38.10%) Lean Manufacturing
4 4 (19.05%) PLM
4 4 (19.05%) Document Management
4 4 (19.05%) Quality Management
4 4 (19.05%) Service Delivery
4 4 (19.05%) Kanban
4 4 (19.05%) CAPA
4 4 (19.05%) Capacity Planning
5 2 (9.52%) PRINCE2
5 2 (9.52%) Business Analysis
5 2 (9.52%) Stakeholder Management
Programming Languages
1 4 (19.05%) JavaScript
Qualifications
1 9 (42.86%) SAP Certification
Quality Assurance & Compliance
1 2 (9.52%) SLA
Vendors
1 11 (52.38%) SAP
2 9 (42.86%) Microsoft
2 9 (42.86%) Salesforce.com
3 8 (38.10%) ServiceNow
4 1 (4.76%) Oracle
4 1 (4.76%) Infor
Midlands
Redrock Consulting Ltd
Salary: £60000 - £75000 per annum + Great Benefits
Posted: 4 days ago