The table below looks at the statistics for Service Management skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 22 27 27
Rank change year-on-year
+5 0
Permanent jobs citing Service Management 1 11 6
As % of all permanent IT jobs located in the Midlands 0.81% 6.43% 3.37%
As % of the Processes & Methodologies category 0.99% 7.64% 4.11%
Number of salaries quoted 1 4 3
Average salary £95,000 £52,500 £50,000
Average salary % change year-on-year
+80.95% +5.00%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
101 144 146
As % of all permanent IT jobs located in the Midlands 81.45% 84.21% 82.02%
Number of salaries quoted 85 92 101
Average salary £55,000 £40,000 £55,000
Average salary % change year-on-year
+37.50% -27.27%
90% offered a salary of more than £32,500 £27,500 £35,000
10% offered a salary of more than £75,000 £90,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the Midlands

Service Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Midlands region.

Service Management Salary Trend in the Midlands

Service Management
Top 30 Related IT Skills in the Midlands

For the 6 months to 8 February 2016, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (75.00%) ITIL
2 8 (66.67%) Service Delivery
2 8 (66.67%) Finance
2 8 (66.67%) Stakeholder Management
2 8 (66.67%) SLA
2 8 (66.67%) Business Continuity
3 6 (50.00%) Data Centre
4 2 (16.67%) Data Centre Operations
4 2 (16.67%) Games
4 2 (16.67%) Business Process Mapping
4 2 (16.67%) Analytical Skills
4 2 (16.67%) Manufacturing
4 2 (16.67%) Migration
4 2 (16.67%) Change Management
4 2 (16.67%) ITSM
4 2 (16.67%) Retail
4 2 (16.67%) Resource Management
4 2 (16.67%) SAP ERP
4 2 (16.67%) Performance Management
4 2 (16.67%) Data Migration
4 2 (16.67%) Infor
4 2 (16.67%) SaaS
4 2 (16.67%) SAP HANA
4 2 (16.67%) ServiceNow
4 2 (16.67%) Microsoft
4 2 (16.67%) SAP Certification
4 2 (16.67%) Salesforce.com
4 2 (16.67%) SAP SM
4 2 (16.67%) Project Management
4 2 (16.67%) Oracle

Service Management
Top Related IT Skills in the Midlands by Category

For the 6 months to 8 February 2016, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (16.67%) MS Excel
Business Applications
1 2 (16.67%) SAP ERP
1 2 (16.67%) SAP SM
Cloud Services
1 2 (16.67%) SaaS
Database & Business Intelligence
1 2 (16.67%) SAP HANA
General
1 8 (66.67%) Finance
2 2 (16.67%) Games
2 2 (16.67%) Manufacturing
2 2 (16.67%) Retail
Job Titles
1 8 (66.67%) Delivery Manager
1 8 (66.67%) Service Manager
1 8 (66.67%) Services Delivery Manager
2 2 (16.67%) Consultant
2 2 (16.67%) Data Centre Manager
2 2 (16.67%) IT Manager
2 2 (16.67%) IT Services Delivery Manager
2 2 (16.67%) IT Services Manager
2 2 (16.67%) Project Consultant
3 1 (8.33%) Developer
3 1 (8.33%) Project Manager
3 1 (8.33%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 1 (8.33%) CSS
1 1 (8.33%) HTML
Miscellaneous
1 6 (50.00%) Data Centre
2 2 (16.67%) Analytical Skills
Processes & Methodologies
1 9 (75.00%) ITIL
2 8 (66.67%) Business Continuity
2 8 (66.67%) Service Delivery
2 8 (66.67%) Stakeholder Management
3 2 (16.67%) Business Intelligence
3 2 (16.67%) Business Process Mapping
3 2 (16.67%) Change Management
3 2 (16.67%) CRM
3 2 (16.67%) Data Centre Operations
3 2 (16.67%) Data Migration
3 2 (16.67%) ERP
3 2 (16.67%) ITSM
3 2 (16.67%) Migration
3 2 (16.67%) Performance Management
3 2 (16.67%) Project Management
3 2 (16.67%) Resource Management
4 1 (8.33%) PRINCE2
Programming Languages
1 1 (8.33%) JavaScript
Qualifications
1 2 (16.67%) SAP Certification
Quality Assurance & Compliance
1 8 (66.67%) SLA
Vendors
1 2 (16.67%) Infor
1 2 (16.67%) Microsoft
1 2 (16.67%) Oracle
1 2 (16.67%) Salesforce.com
1 2 (16.67%) SAP
1 2 (16.67%) ServiceNow