The table below looks at the statistics for Service Management skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 25 24 31
Rank change year-on-year
-1 +7
Permanent jobs citing Service Management 11 5 2
As % of all permanent IT jobs located in the Midlands 6.75% 2.75% 1.03%
As % of the Processes & Methodologies category 7.91% 3.55% 1.44%
Number of salaries quoted 4 3 1
Average salary £52,500 £50,000 £80,000
Average salary % change year-on-year
+5.00% -37.50%
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
139 141 139
As % of all permanent IT jobs located in the Midlands 85.28% 77.47% 71.65%
Number of salaries quoted 87 99 89
Average salary £40,000 £55,000 £50,000
Average salary % change year-on-year
-27.27% +10.00%
90% offered a salary of more than £35,000 £35,000 £37,500
10% offered a salary of more than £60,000 £75,000 £90,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the Midlands

Service Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Midlands region.

Service Management Salary Trend in the Midlands

Service Management
Top 30 Related IT Skills in the Midlands

For the 6 months to 29 January 2015, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (66.67%) MS Excel
1 10 (66.67%) Microsoft
2 8 (53.33%) Project Management
2 8 (53.33%) CRM
2 8 (53.33%) Manufacturing
3 7 (46.67%) Games
3 7 (46.67%) SAP CRM
3 7 (46.67%) Change Management
3 7 (46.67%) Workflow
3 7 (46.67%) Salesforce.com
3 7 (46.67%) Retail
3 7 (46.67%) ERP
3 7 (46.67%) Business Intelligence
3 7 (46.67%) SAP
3 7 (46.67%) SAP Certification
3 7 (46.67%) ABAP
3 7 (46.67%) SaaS
3 7 (46.67%) Time Management
3 7 (46.67%) Analytical Skills
4 5 (33.33%) ITIL
5 4 (26.67%) Finance
6 3 (20.00%) Problem Management
6 3 (20.00%) SCCM
6 3 (20.00%) SCOM
6 3 (20.00%) Microsoft Azure
6 3 (20.00%) Oracle
6 3 (20.00%) Service Delivery
7 1 (6.67%) Continuous Improvement
7 1 (6.67%) Root Cause Analysis
7 1 (6.67%) Performance Metrics

Service Management
Top Related IT Skills in the Midlands by Category

For the 6 months to 29 January 2015, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 10 (66.67%) MS Excel
Business Applications
1 7 (46.67%) SAP CRM
2 1 (6.67%) Oracle EBS
Cloud Services
1 7 (46.67%) SaaS
2 3 (20.00%) Microsoft Azure
Database & Business Intelligence
1 1 (6.67%) Oracle Reports
Development Applications
1 1 (6.67%) Oracle Forms
General
1 8 (53.33%) Manufacturing
2 7 (46.67%) Games
2 7 (46.67%) Retail
3 4 (26.67%) Finance
Job Titles
1 10 (66.67%) Consultant
2 7 (46.67%) SAP CRM Consultant
2 7 (46.67%) SAP Consultant
2 7 (46.67%) CRM Consultant
3 4 (26.67%) Service Manager
3 4 (26.67%) Delivery Manager
4 3 (20.00%) Technical Services Manager
4 3 (20.00%) Services Delivery Manager
4 3 (20.00%) Technical Manager
4 3 (20.00%) Microsoft Consultant
4 3 (20.00%) Systems Engineer
5 2 (13.33%) Technical Delivery Manager
6 1 (6.67%) IT Manager
6 1 (6.67%) Engagement Manager
Miscellaneous
1 7 (46.67%) Analytical Skills
2 1 (6.67%) Performance Metrics
Processes & Methodologies
1 8 (53.33%) Project Management
1 8 (53.33%) CRM
2 7 (46.67%) Change Management
2 7 (46.67%) Workflow
2 7 (46.67%) ERP
2 7 (46.67%) Business Intelligence
2 7 (46.67%) Time Management
3 5 (33.33%) ITIL
4 3 (20.00%) Problem Management
4 3 (20.00%) Service Delivery
5 1 (6.67%) Continuous Improvement
5 1 (6.67%) Root Cause Analysis
5 1 (6.67%) Customer Engagement
5 1 (6.67%) Stakeholder Management
5 1 (6.67%) ITSM
Programming Languages
1 7 (46.67%) ABAP
Qualifications
1 7 (46.67%) SAP Certification
2 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
Systems Management
1 3 (20.00%) SCCM
1 3 (20.00%) SCOM
Vendors
1 10 (66.67%) Microsoft
2 7 (46.67%) Salesforce.com
2 7 (46.67%) SAP
3 3 (20.00%) Oracle
Midlands, United Kingdom
Ciber UK
Salary: Competitive
Posted: 22 days ago