The table below looks at the statistics for Service Management skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 20 23 31
Rank change year-on-year
+3 +8
Permanent jobs citing Service Management 7 3 3
As % of all permanent IT jobs located in the Midlands 5.11% 1.47% 1.21%
As % of the Processes & Methodologies category 6.14% 2.01% 1.62%
Number of salaries quoted 4 1 1
Average salary £55,000 £28,000 £60,000
Average salary % change year-on-year
+96.42% -53.33%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
114 149 185
As % of all permanent IT jobs located in the Midlands 83.21% 73.04% 74.90%
Number of salaries quoted 77 114 128
Average salary £40,000 £48,250 £47,500
Average salary % change year-on-year
-17.09% +1.57%
90% offered a salary of more than £35,000 £35,000 £27,947
10% offered a salary of more than £60,000 £70,000 £77,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the Midlands

Service Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Midlands region.

Service Management Salary Trend in the Midlands

Service Management
Top 30 Related IT Skills in the Midlands

For the 6 months to 19 December 2014, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (44.44%) MS Excel
1 4 (44.44%) Microsoft
1 4 (44.44%) ITIL
1 4 (44.44%) Service Delivery
1 4 (44.44%) Manufacturing
2 3 (33.33%) Games
2 3 (33.33%) Retail
2 3 (33.33%) SAP CRM
2 3 (33.33%) Finance
2 3 (33.33%) SaaS
2 3 (33.33%) ABAP
2 3 (33.33%) SAP Certification
2 3 (33.33%) SAP
2 3 (33.33%) Analytical Skills
2 3 (33.33%) Change Management
2 3 (33.33%) Workflow
2 3 (33.33%) Time Management
2 3 (33.33%) CRM
2 3 (33.33%) ERP
2 3 (33.33%) Business Intelligence
2 3 (33.33%) Project Management
2 3 (33.33%) Salesforce.com
3 2 (22.22%) Oracle
3 2 (22.22%) ITSM
3 2 (22.22%) Problem Management
3 2 (22.22%) ITIL Certification
3 2 (22.22%) SLA
4 1 (11.11%) Performance Metrics
4 1 (11.11%) SCCM
4 1 (11.11%) SCOM

Service Management
Top Related IT Skills in the Midlands by Category

For the 6 months to 19 December 2014, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 4 (44.44%) MS Excel
Business Applications
1 3 (33.33%) SAP CRM
Cloud Services
1 3 (33.33%) SaaS
2 1 (11.11%) Microsoft Azure
General
1 4 (44.44%) Manufacturing
2 3 (33.33%) Games
2 3 (33.33%) Retail
2 3 (33.33%) Finance
Job Titles
1 4 (44.44%) Consultant
1 4 (44.44%) Service Manager
1 4 (44.44%) Delivery Manager
2 3 (33.33%) CRM Consultant
2 3 (33.33%) SAP CRM Consultant
2 3 (33.33%) SAP Consultant
2 3 (33.33%) Services Delivery Manager
3 2 (22.22%) Technical Manager
3 2 (22.22%) Technical Services Manager
3 2 (22.22%) Technical Delivery Manager
4 1 (11.11%) Microsoft Consultant
4 1 (11.11%) Engagement Manager
4 1 (11.11%) IT Manager
4 1 (11.11%) Systems Engineer
4 1 (11.11%) Operations Manager
Miscellaneous
1 3 (33.33%) Analytical Skills
2 1 (11.11%) Performance Metrics
Processes & Methodologies
1 4 (44.44%) ITIL
1 4 (44.44%) Service Delivery
2 3 (33.33%) Change Management
2 3 (33.33%) Workflow
2 3 (33.33%) CRM
2 3 (33.33%) ERP
2 3 (33.33%) Business Intelligence
2 3 (33.33%) Project Management
2 3 (33.33%) Time Management
3 2 (22.22%) Problem Management
3 2 (22.22%) ITSM
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) Customer Engagement
4 1 (11.11%) Continuous Improvement
4 1 (11.11%) People Management
Programming Languages
1 3 (33.33%) ABAP
Qualifications
1 3 (33.33%) SAP Certification
2 2 (22.22%) ITIL Certification
Quality Assurance & Compliance
1 2 (22.22%) SLA
Systems Management
1 1 (11.11%) SCCM
1 1 (11.11%) SCOM
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) Salesforce.com
2 3 (33.33%) SAP
3 2 (22.22%) Oracle
Midlands
Ciber
Salary: Competitive
Posted: 10 days ago
Midlands
Ciber
Salary: Competitive
Posted: 10 days ago