The first table below looks at the demand for Service Management skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Midlands region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 19 40 38
Rank change year-on-year
+21 -2
Permanent jobs citing Service Management 8 1 3
As % of all permanent IT jobs located in the Midlands 4.000% 0.323% 1.017%
As % of the Processes & Methodologies category 5.263% 0.543% 1.695%
Number of salaries quoted 2 1 3
Average salary £65,000 £65,000 £47,500
Average salary % change year-on-year
- +36.84%
90% offered a salary of more than £53,000 £65,000 £41,500
10% offered a salary of more than £77,000 £65,000 £81,500
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
152 184 177
As % of all permanent IT jobs located in the Midlands 76.00% 59.35% 60.00%
Number of salaries quoted 105 143 131
Average salary £60,000 £45,000 £55,000
Average salary % change year-on-year
+33.33% -18.18%
90% offered a salary of more than £35,000 £32,500 £40,000
10% offered a salary of more than £80,000 £95,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Midlands Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Midlands region.

Midlands Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Midlands region over the 3 months to 17 May 2013.

Midlands Service Management Salary Histogram

Service Management
Top 23 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (91.67%) Service Delivery
2 9 (75.00%) SAP
2 9 (75.00%) Microsoft
2 9 (75.00%) Finance
3 8 (66.67%) UNIX
3 8 (66.67%) Solaris
3 8 (66.67%) SharePoint
3 8 (66.67%) OpenVMS
3 8 (66.67%) SAP Business One
4 3 (25.00%) ITIL
5 2 (16.67%) SLA
6 1 (8.333%) MS Visio
6 1 (8.333%) MS Excel
6 1 (8.333%) Legal
6 1 (8.333%) SAP Payroll
6 1 (8.333%) SAP HR
6 1 (8.333%) Problem Management
6 1 (8.333%) SAP HCM
6 1 (8.333%) Time Management
6 1 (8.333%) Security Cleared
6 1 (8.333%) Change Management
6 1 (8.333%) ABAP
6 1 (8.333%) Project Planning

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (66.67%) SharePoint
Applications
1 1 (8.333%) MS Excel
1 1 (8.333%) MS Visio
Business Applications
1 8 (66.67%) SAP Business One
2 1 (8.333%) SAP HCM
2 1 (8.333%) SAP HR
2 1 (8.333%) SAP Payroll
General
1 9 (75.00%) Finance
2 1 (8.333%) Legal
Job Titles
1 11 (91.67%) Service Manager
2 9 (75.00%) Client Services Manager
3 1 (8.333%) SAP Support
3 1 (8.333%) SAP Support Consultant
3 1 (8.333%) IT Services Manager
3 1 (8.333%) Vendor Manager
3 1 (8.333%) SAP HR Consultant
3 1 (8.333%) SAP Consultant
3 1 (8.333%) Problem Manager
3 1 (8.333%) Delivery Manager
3 1 (8.333%) Tester
3 1 (8.333%) Consultant
3 1 (8.333%) Support Consultant
3 1 (8.333%) Services Delivery Manager
Operating Systems
1 8 (66.67%) UNIX
1 8 (66.67%) Solaris
1 8 (66.67%) OpenVMS
Processes & Methodologies
1 11 (91.67%) Service Delivery
2 3 (25.00%) ITIL
3 1 (8.333%) Change Management
3 1 (8.333%) Project Planning
3 1 (8.333%) Problem Management
3 1 (8.333%) Time Management
Programming Languages
1 1 (8.333%) ABAP
Qualifications
1 1 (8.333%) Security Cleared
Quality Assurance & Compliance
1 2 (16.67%) SLA
Vendors
1 9 (75.00%) SAP
1 9 (75.00%) Microsoft