2nd Line Support Analyst Jobs in Milton Keynes

Second Line Support Analyst
Buckinghamshire > Milton Keynes

The median Second Line Support Analyst salary in Milton Keynes is £37,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 85 83 102
Rank change year-on-year -2 +19 -23
Permanent jobs requiring a 2nd Line Support Analyst 2 1 2
As % of all permanent jobs advertised in Milton Keynes 0.19% 0.13% 0.20%
As % of the Job Titles category 0.20% 0.13% 0.21%
Number of salaries quoted 2 1 2
10th Percentile - - £26,850
25th Percentile £36,250 £29,750 £27,375
Median annual salary (50th Percentile) £37,500 £31,500 £29,000
Median % change year-on-year +19.05% +8.62% +18.37%
75th Percentile £38,750 £33,250 £29,875
90th Percentile - - £29,950
Buckinghamshire median annual salary £37,500 £31,500 £30,000
% change year-on-year +19.05% +5.00% +22.45%

All Permanent IT Job Vacancies
Milton Keynes

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Milton Keynes with a recognized job title 995 741 937
% of permanent jobs with a recognized job title 94.85% 94.52% 94.93%
Number of salaries quoted 652 513 640
10th Percentile £30,000 £28,300 £27,500
25th Percentile £40,000 £34,324 £37,500
Median annual salary (50th Percentile) £50,000 £50,000 £51,500
Median % change year-on-year - -2.91% +4.57%
75th Percentile £60,000 £67,500 £65,000
90th Percentile £77,500 £80,000 £77,500
Buckinghamshire median annual salary £47,500 £50,000 £52,500
% change year-on-year -5.00% -4.76% +5.00%

2nd Line Support Analyst
Job Vacancy Trend in Milton Keynes

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Milton Keynes.

Job vacancy trend for 2nd Line Support Analyst in Milton Keynes

2nd Line Support Analyst
Salary Trend in Milton Keynes

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Milton Keynes.

Salary trend for 2nd Line Support Analyst in Milton Keynes

2nd Line Support Analyst Skill Set
Top 29 Co-occurring Skills and Capabilities in Milton Keynes

For the 6 months to 19 May 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region featuring 2nd Line Support Analyst in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Active Directory
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Customer Service
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) Software Deployment
2 1 (50.00%) Amazon RDS
2 1 (50.00%) OneDrive
2 1 (50.00%) Entra ID
2 1 (50.00%) Windows 10
2 1 (50.00%) Virtual Desktop
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Server Management
2 1 (50.00%) Apple iOS
2 1 (50.00%) Citrix
2 1 (50.00%) Microsoft
2 1 (50.00%) Service Delivery
2 1 (50.00%) ITSM
2 1 (50.00%) Legal
2 1 (50.00%) Manufacturing
2 1 (50.00%) Logistics
2 1 (50.00%) Software Testing
2 1 (50.00%) Smartphone
2 1 (50.00%) PowerShell
2 1 (50.00%) Android
2 1 (50.00%) Hyper-V

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Entra ID
2 1 (50.00%) OneDrive
Database & Business Intelligence
1 1 (50.00%) Amazon RDS
General
1 1 (50.00%) Legal
1 1 (50.00%) Manufacturing
Miscellaneous
1 1 (50.00%) Smartphone
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Android
2 1 (50.00%) Apple iOS
2 1 (50.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Customer Service
2 1 (50.00%) ITSM
2 1 (50.00%) Logistics
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Server Management
2 1 (50.00%) Service Delivery
2 1 (50.00%) Software Deployment
2 1 (50.00%) Software Testing
Programming Languages
1 1 (50.00%) PowerShell
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
2 1 (50.00%) Virtual Desktop
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 1 (50.00%) Citrix
1 1 (50.00%) Microsoft