The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 28 22 69
Rank change year-on-year
-6 +47
Permanent jobs citing Service Delivery 94 81 22
As % of all permanent IT jobs located in Milton Keynes 7.247% 7.864% 2.338%
As % of the Processes & Methodologies category 9.261% 10.24% 3.207%
Number of salaries quoted 78 39 18
Average salary £41,500 £36,500 £37,500
Average salary % change year-on-year
+13.69% -2.66%
90% offered a salary of more than £34,250 £33,700 £27,500
10% offered a salary of more than £65,000 £61,000 £60,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
1015 791 686
As % of all permanent IT jobs located in Milton Keynes 78.26% 76.80% 72.90%
Number of salaries quoted 872 647 584
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £24,000 £29,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
Buckinghamshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Milton Keynes Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Milton Keynes region.

Milton Keynes Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 21 May 2013.

Milton Keynes Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 103 (69.59%) ITIL
2 58 (39.19%) Windows
3 54 (36.49%) SLA
4 49 (33.11%) Active Directory
4 49 (33.11%) MS Excel
5 44 (29.73%) Citrix
5 44 (29.73%) VMware
6 42 (28.38%) Microsoft
7 41 (27.70%) Cisco
8 40 (27.03%) Oracle
9 35 (23.65%) Project Management
10 33 (22.30%) ITIL Certification
10 33 (22.30%) MS Exchange
11 32 (21.62%) HP
12 31 (20.95%) Exchange Server 2010
13 30 (20.27%) Riverbed
13 30 (20.27%) Dell
13 30 (20.27%) EMC
13 30 (20.27%) IBM
14 29 (19.59%) MCITP
15 27 (18.24%) DNS
16 26 (17.57%) DHCP
17 25 (16.89%) Windows Server 2003
17 25 (16.89%) Windows Server 2008
17 25 (16.89%) Exchange Server 2007
17 25 (16.89%) SCCM
18 22 (14.86%) Finance
19 21 (14.19%) MCTS
19 21 (14.19%) XenApp
20 20 (13.51%) Exchange Server 2003

Service Delivery
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 2 (1.351%) .NET
2 1 (0.676%) CGI
2 1 (0.676%) HTML
2 1 (0.676%) CSS
2 1 (0.676%) XML
Application Platforms
1 33 (22.30%) MS Exchange
2 31 (20.95%) Exchange Server 2010
3 25 (16.89%) Exchange Server 2007
4 20 (13.51%) Exchange Server 2003
5 3 (2.027%) Lync
5 3 (2.027%) SharePoint
6 2 (1.351%) Oracle Workflow
7 1 (0.676%) Lotus Notes
Applications
1 49 (33.11%) MS Excel
2 8 (5.405%) MS Office
3 6 (4.054%) MS PowerPoint
4 2 (1.351%) MS Project
4 2 (1.351%) MS Visio
4 2 (1.351%) Office 365
Business Applications
1 4 (2.703%) SAP Retail
2 1 (0.676%) SAP FI
Communications & Networking
1 27 (18.24%) DNS
2 26 (17.57%) DHCP
3 14 (9.459%) SMS
4 8 (5.405%) ISDN
4 8 (5.405%) PBX
4 8 (5.405%) PSTN
4 8 (5.405%) VoIP
4 8 (5.405%) FTP
4 8 (5.405%) HTTP
4 8 (5.405%) TCP/IP
4 8 (5.405%) ISUP
4 8 (5.405%) Softswitch
5 4 (2.703%) VPN
6 2 (1.351%) BGP
6 2 (1.351%) EIGRP
6 2 (1.351%) MPLS
6 2 (1.351%) Cisco ASA
6 2 (1.351%) VLAN
6 2 (1.351%) IP Telephony
6 2 (1.351%) HSRP
Database & Business Intelligence
1 8 (5.405%) SQL Server
2 4 (2.703%) SAP BW
3 1 (0.676%) Oracle Discoverer
3 1 (0.676%) Data Warehouse
3 1 (0.676%) Oracle 8/8i
General
1 22 (14.86%) Finance
2 11 (7.432%) Retail
3 7 (4.730%) Manufacturing
4 6 (4.054%) Publishing
5 5 (3.378%) Telecoms
6 4 (2.703%) Legal
7 2 (1.351%) Back Office
7 2 (1.351%) Marketing
8 1 (0.676%) Billing
8 1 (0.676%) Aerospace
Job Titles
1 43 (29.05%) Support Engineer
2 31 (20.95%) Technical Engineer
3 28 (18.92%) Service Manager
4 25 (16.89%) Analyst
4 25 (16.89%) Technical Support
4 25 (16.89%) Technical Support Engineer
5 18 (12.16%) Services Delivery Manager
5 18 (12.16%) Delivery Manager
6 11 (7.432%) Technical Support Specialist
6 11 (7.432%) Technical Specialist
6 11 (7.432%) Support Specialist
7 8 (5.405%) SCCM Specialist
8 7 (4.730%) Exchange Engineer
8 7 (4.730%) Support Manager
8 7 (4.730%) 3rd Line Support
8 7 (4.730%) Consultant
9 6 (4.054%) Service Analyst
9 6 (4.054%) Support Analyst
9 6 (4.054%) Service Desk Manager
9 6 (4.054%) Server Analyst
Miscellaneous
1 18 (12.16%) Clustering
2 14 (9.459%) Management Information System
3 9 (6.081%) NHS
4 8 (5.405%) Handset
5 7 (4.730%) Health Informatics
5 7 (4.730%) Informatics
6 5 (3.378%) Open Source
7 2 (1.351%) Computer Science
7 2 (1.351%) Statistics
8 1 (0.676%) E-Learning
8 1 (0.676%) Economics
8 1 (0.676%) Mathematics
8 1 (0.676%) iPhone
8 1 (0.676%) EPoS
8 1 (0.676%) Blackberry
8 1 (0.676%) Client/Server
Operating Systems
1 58 (39.19%) Windows
2 25 (16.89%) Windows Server 2003
2 25 (16.89%) Windows Server 2008
3 9 (6.081%) Solaris
3 9 (6.081%) Linux
4 7 (4.730%) Windows 7
5 2 (1.351%) UNIX
6 1 (0.676%) Windows Phone
6 1 (0.676%) Red Hat Enterprise Linux
6 1 (0.676%) AIX
Processes & Methodologies
1 103 (69.59%) ITIL
2 35 (23.65%) Project Management
3 20 (13.51%) Service Management
4 16 (10.81%) Incident Management
4 16 (10.81%) Continuous Improvement
5 13 (8.784%) ITSM
6 11 (7.432%) Problem Management
7 10 (6.757%) Change Management
7 10 (6.757%) ITIL V3
8 9 (6.081%) Programme Management
8 9 (6.081%) Risk Management
9 6 (4.054%) Workflow
9 6 (4.054%) Business Development
9 6 (4.054%) Root Cause Analysis
10 5 (3.378%) Performance Management
11 4 (2.703%) PRINCE2
11 4 (2.703%) Stakeholder Engagement
11 4 (2.703%) Supplier Management
11 4 (2.703%) Knowledge Management
11 4 (2.703%) Information Security
Programming Languages
1 15 (10.14%) SQL
2 8 (5.405%) Python
2 8 (5.405%) Perl
2 8 (5.405%) PHP
2 8 (5.405%) Bash shell
3 1 (0.676%) VB
Qualifications
1 33 (22.30%) ITIL Certification
2 29 (19.59%) MCITP
3 21 (14.19%) MCTS
4 15 (10.14%) Microsoft Certification
5 13 (8.784%) MCSE
6 11 (7.432%) Degree
7 9 (6.081%) Cisco Certification
8 8 (5.405%) CCNP
9 7 (4.730%) CCNA
10 5 (3.378%) CCEE
10 5 (3.378%) CCAA
10 5 (3.378%) CCIA
10 5 (3.378%) CCA
10 5 (3.378%) Citrix Certification
10 5 (3.378%) CCEA
11 4 (2.703%) PRINCE2 Practitioner
12 2 (1.351%) MCP
12 2 (1.351%) CCSP
12 2 (1.351%) PMP
12 2 (1.351%) PMI Certification
Quality Assurance & Compliance
1 54 (36.49%) SLA
2 3 (2.027%) EFQM
3 2 (1.351%) QA
4 1 (0.676%) ISO/IEC 27001
System Software
1 49 (33.11%) Active Directory
2 21 (14.19%) XenApp
3 16 (10.81%) Hyper-V
4 15 (10.14%) VMware Infrastructure
5 13 (8.784%) VMware ESX
5 13 (8.784%) Citrix Presentation Server
6 5 (3.378%) XenServer
7 1 (0.676%) Forefront TMG
7 1 (0.676%) ISA Server
Systems Management
1 25 (16.89%) SCCM
2 14 (9.459%) MOM
3 12 (8.108%) SCOM
4 9 (6.081%) Backup Exec
5 4 (2.703%) Cisco UCCX
6 1 (0.676%) NetBackup
6 1 (0.676%) SolarWinds Orion
Vendors
1 44 (29.73%) Citrix
1 44 (29.73%) VMware
2 42 (28.38%) Microsoft
3 41 (27.70%) Cisco
4 40 (27.03%) Oracle
5 32 (21.62%) HP
6 30 (20.27%) Riverbed
6 30 (20.27%) Dell
6 30 (20.27%) EMC
6 30 (20.27%) IBM
7 11 (7.432%) SAP
8 8 (5.405%) Acme Packet
8 8 (5.405%) Polycom
9 6 (4.054%) Symantec
10 3 (2.027%) Remedy
11 2 (1.351%) Business Objects
11 2 (1.351%) CA
11 2 (1.351%) NEC
11 2 (1.351%) Apple
12 1 (0.676%) Sonus
Milton Keynes, Buckinghamshire
oCustomer SIP PBX Trunking oVOIP handsets provisioning and boot process oTelsis Intelligent Network (IN) Platform or similar oSonus Softswitch Platforms EMS, PSX, GSX, DSI Experience gained in the...
Jam Recruitment Ltd
Salary: £30000 - £45000 per annum + Overtime + Oncall
Posted: 15 May 2013
Milton Keynes, Buckinghamshire
oCustomer SIP PBX Trunking oVOIP handsets provisioning and boot process oTelsis Intelligent Network (IN) Platform or similar oSonus Softswitch Platforms EMS, PSX, GSX, DSI Experience gained in the...
Jam Recruitment Ltd
Salary: £30000 - £45000 per annum + Overtime + Oncall
Posted: 16 May 2013
Milton Keynes, Thames Valley
Head of IT Development - Bespoke Applications - Open Source - Virtual Learning System Enhancements - Milton KeynesA well-established organisation based in Milton Keynes are looking to find an experienced Head...
Harvey Nash plc
Posted: 24 April 2013