The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 36 31 26
Rank change year-on-year
-5 -5
Permanent jobs citing Service Delivery 67 83 81
As % of all permanent IT jobs located in Milton Keynes 5.05% 6.74% 7.49%
As % of the Processes & Methodologies category 6.69% 8.03% 9.98%
Number of salaries quoted 35 66 41
Average salary £45,000 £39,000 £36,500
Average salary % change year-on-year
+15.38% +6.84%
90% offered a salary of more than £30,400 £29,250 £32,500
10% offered a salary of more than £59,000 £62,500 £67,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
1002 1034 812
As % of all permanent IT jobs located in Milton Keynes 75.57% 84.00% 75.05%
Number of salaries quoted 810 919 667
Average salary £42,000 £41,500 £40,000
Average salary % change year-on-year
+1.20% +3.75%
90% offered a salary of more than £30,000 £27,500 £24,500
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
Buckinghamshire

Service Delivery
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Milton Keynes

Service Delivery
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Milton Keynes region.

Service Delivery Salary Trend in Milton Keynes

Service Delivery
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 18 April 2014.

Service Delivery Salary Histogram in Milton Keynes

Service Delivery
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 18 April 2014, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 46 (42.20%) ITIL
2 30 (27.52%) Finance
3 29 (26.61%) SLA
4 26 (23.85%) Service Management
5 24 (22.02%) Telecoms
6 23 (21.10%) IVR
6 23 (21.10%) VXML
6 23 (21.10%) PBX
6 23 (21.10%) Nortel
6 23 (21.10%) Avaya
6 23 (21.10%) Web Services
6 23 (21.10%) WebSphere
7 20 (18.35%) Project Management
8 17 (15.60%) CTI
8 17 (15.60%) SAP
8 17 (15.60%) Genesys
8 17 (15.60%) Security Cleared
9 15 (13.76%) Incident Management
10 13 (11.93%) Change Management
11 12 (11.01%) Microsoft
11 12 (11.01%) Windows
11 12 (11.01%) Performance Management
11 12 (11.01%) SC Cleared
11 12 (11.01%) CMDB
11 12 (11.01%) Problem Management
12 9 (8.26%) Remedy
12 9 (8.26%) PRINCE2
12 9 (8.26%) Continuous Improvement
13 8 (7.34%) Legal
14 7 (6.42%) MS Exchange

Service Delivery
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 18 April 2014, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 23 (21.10%) WebSphere
2 7 (6.42%) MS Exchange
3 1 (0.92%) IIS
3 1 (0.92%) SharePoint
3 1 (0.92%) Blackberry Enterprise Server
3 1 (0.92%) Exchange Server 2003
3 1 (0.92%) SAP Portal
3 1 (0.92%) Exchange Server 2013
Applications
1 5 (4.59%) MS Excel
2 4 (3.67%) MS Office
3 1 (0.92%) MS Project
3 1 (0.92%) MS Visio
Business Applications
1 3 (2.75%) SAP SRM
2 1 (0.92%) SAP FI
2 1 (0.92%) SAP MM
2 1 (0.92%) SAP FI/CO
2 1 (0.92%) SAP CO
2 1 (0.92%) Summit
Cloud Services
1 1 (0.92%) Microsoft Azure
Communications & Networking
1 23 (21.10%) PBX
2 17 (15.60%) CTI
3 6 (5.50%) LAN
3 6 (5.50%) WAN
4 5 (4.59%) Network Security
5 3 (2.75%) Wi-Fi
6 2 (1.83%) Wireless
6 2 (1.83%) Firewall
6 2 (1.83%) VoIP
7 1 (0.92%) DHCP
7 1 (0.92%) TCP/IP
7 1 (0.92%) DNS
7 1 (0.92%) SAN
7 1 (0.92%) IP Telephony
Database & Business Intelligence
1 4 (3.67%) SAP BI
2 2 (1.83%) SQL Server
3 1 (0.92%) Oracle Reports
3 1 (0.92%) SAP BW
3 1 (0.92%) Oracle Database
General
1 30 (27.52%) Finance
2 24 (22.02%) Telecoms
3 8 (7.34%) Legal
4 7 (6.42%) Banking
5 3 (2.75%) Back Office
5 3 (2.75%) Retail
6 2 (1.83%) International Banking
6 2 (1.83%) Marketing
Job Titles
1 22 (20.18%) Service Manager
2 13 (11.93%) Delivery Manager
3 10 (9.17%) Team Leader
3 10 (9.17%) Services Delivery Manager
3 10 (9.17%) Analyst
4 5 (4.59%) Client Services Manager
4 5 (4.59%) Service Desk Manager
4 5 (4.59%) Head of Service Management
5 4 (3.67%) Major Incident Manager
5 4 (3.67%) Incident Manager
5 4 (3.67%) ITIL Manager
5 4 (3.67%) Project Manager
5 4 (3.67%) Support Analyst
6 3 (2.75%) Operations Manager
6 3 (2.75%) Development Manager
6 3 (2.75%) Support Engineer
6 3 (2.75%) Service Analyst
6 3 (2.75%) 2nd Line Support
6 3 (2.75%) Consultant
6 3 (2.75%) SAP Support
Libraries, Frameworks & Software Standards
1 23 (21.10%) VXML
1 23 (21.10%) Web Services
2 3 (2.75%) SAP XI
2 3 (2.75%) SAP PI
3 1 (0.92%) SAP Smart Forms
3 1 (0.92%) Web Dynpro
3 1 (0.92%) SAP ALE
Miscellaneous
1 23 (21.10%) IVR
2 12 (11.01%) CMDB
3 4 (3.67%) Management Information System
4 3 (2.75%) PMI
4 3 (2.75%) Enterprise Software
5 2 (1.83%) e-Health
5 2 (1.83%) NHS
6 1 (0.92%) Blackberry
6 1 (0.92%) Smartphone
6 1 (0.92%) RMADS
Operating Systems
1 12 (11.01%) Windows
2 4 (3.67%) Windows Vista
3 3 (2.75%) Solaris
3 3 (2.75%) Windows XP
3 3 (2.75%) Windows Server 2003
3 3 (2.75%) Windows 7
4 2 (1.83%) Windows Server 2008
5 1 (0.92%) Linux
5 1 (0.92%) Windows Server 2012
Processes & Methodologies
1 46 (42.20%) ITIL
2 26 (23.85%) Service Management
3 20 (18.35%) Project Management
4 15 (13.76%) Incident Management
5 13 (11.93%) Change Management
6 12 (11.01%) Performance Management
6 12 (11.01%) Problem Management
7 9 (8.26%) PRINCE2
7 9 (8.26%) Continuous Improvement
8 7 (6.42%) Performance Improvement
9 6 (5.50%) Business Intelligence
10 5 (4.59%) ITSM
11 4 (3.67%) Systems Analysis
11 4 (3.67%) Disaster Recovery
11 4 (3.67%) Workflow
11 4 (3.67%) Business Continuity
12 3 (2.75%) Configuration Management
12 3 (2.75%) Process Management
12 3 (2.75%) ITIL V3
12 3 (2.75%) ITIL V2
Programming Languages
1 4 (3.67%) ABAP
2 2 (1.83%) Java
2 2 (1.83%) SQL
3 1 (0.92%) C
3 1 (0.92%) SAPscript
Qualifications
1 17 (15.60%) Security Cleared
2 12 (11.01%) SC Cleared
3 6 (5.50%) ITIL Certification
4 5 (4.59%) Microsoft Certification
4 5 (4.59%) PMI Certification
5 4 (3.67%) CTC Cleared
6 3 (2.75%) CCNA
6 3 (2.75%) Cisco Certification
6 3 (2.75%) Degree
7 2 (1.83%) PMP
7 2 (1.83%) MCSE
8 1 (0.92%) CCIE
8 1 (0.92%) CCDA
8 1 (0.92%) MCTS
8 1 (0.92%) MCITP
8 1 (0.92%) VMware Certified Professional (VCP)
8 1 (0.92%) DV Cleared
8 1 (0.92%) VCP5
8 1 (0.92%) VCAP
8 1 (0.92%) NCDA
Quality Assurance & Compliance
1 29 (26.61%) SLA
2 4 (3.67%) QA
3 1 (0.92%) ISO/IEC 27001
3 1 (0.92%) COBIT
System Software
1 4 (3.67%) VMware Infrastructure
1 4 (3.67%) Active Directory
2 3 (2.75%) Hyper-V
3 1 (0.92%) vSphere
Systems Management
1 3 (2.75%) Backup Exec
2 2 (1.83%) BMC Performance Manager
2 2 (1.83%) BladeLogic
2 2 (1.83%) BMC PATROL
3 1 (0.92%) SCVMM
Vendors
1 23 (21.10%) Nortel
1 23 (21.10%) Avaya
2 17 (15.60%) SAP
2 17 (15.60%) Genesys
3 12 (11.01%) Microsoft
4 9 (8.26%) Remedy
5 7 (6.42%) Sun
6 5 (4.59%) Cisco
6 5 (4.59%) Dell
6 5 (4.59%) Computacenter
7 4 (3.67%) McAfee
7 4 (3.67%) VMware
7 4 (3.67%) IBM
8 3 (2.75%) JBoss
8 3 (2.75%) HP
9 2 (1.83%) ServiceNow
9 2 (1.83%) BMC
9 2 (1.83%) Citrix
9 2 (1.83%) Siebel
10 1 (0.92%) Oracle
Milton Keynes
Hudson - London
Salary: £50000 - £65000 per annum + Benefits
Posted: 2 days ago
Milton Keynes
Hudson - London
Salary: £50000 - £65000 per annum + Car Allowance
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Integrity IT Solutions
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £30,000 per annum + Excellent Company Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Sanderson
Salary: £30000 - £32000 per annum + benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Santander
Salary: £40000 - £70000 per annum + Car + Benefits
Posted: 18 days ago
Milton Keynes
Interquest - IQ ESM
Salary: £25000 - £35000 per annum + package.
Posted: 24 days ago