The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 38 36 24
Rank change year-on-year
-2 -12
Permanent jobs citing Service Delivery 65 85 83
As % of all permanent IT jobs located in Milton Keynes 5.00% 6.87% 7.81%
As % of the Processes & Methodologies category 6.59% 8.29% 10.44%
Number of salaries quoted 35 67 45
Average salary £45,000 £39,000 £36,500
Average salary % change year-on-year
+15.38% +6.84%
90% offered a salary of more than £30,400 £29,600 £33,100
10% offered a salary of more than £60,000 £62,500 £66,200
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
986 1025 795
As % of all permanent IT jobs located in Milton Keynes 75.90% 82.86% 74.79%
Number of salaries quoted 786 902 660
Average salary £41,500 £41,500 £40,000
Average salary % change year-on-year
- +3.75%
90% offered a salary of more than £30,000 £27,500 £24,500
10% offered a salary of more than £55,000 £60,000 £56,500
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Service Delivery
Buckinghamshire

Service Delivery
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Milton Keynes

Service Delivery
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Milton Keynes region.

Service Delivery Salary Trend in Milton Keynes

Service Delivery
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 24 April 2014.

Service Delivery Salary Histogram in Milton Keynes

Service Delivery
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 24 April 2014, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 45 (40.18%) ITIL
2 31 (27.68%) Finance
3 30 (26.79%) Service Management
3 30 (26.79%) SLA
4 23 (20.54%) Telecoms
5 22 (19.64%) VXML
5 22 (19.64%) Nortel
5 22 (19.64%) Avaya
5 22 (19.64%) Web Services
5 22 (19.64%) PBX
5 22 (19.64%) IVR
5 22 (19.64%) WebSphere
6 21 (18.75%) Project Management
7 17 (15.18%) SAP
8 16 (14.29%) Genesys
8 16 (14.29%) CTI
8 16 (14.29%) Security Cleared
9 14 (12.50%) Incident Management
10 13 (11.61%) Change Management
10 13 (11.61%) Microsoft
10 13 (11.61%) Windows
11 12 (10.71%) CMDB
11 12 (10.71%) Performance Management
12 11 (9.82%) Problem Management
12 11 (9.82%) SC Cleared
13 10 (8.93%) PRINCE2
14 9 (8.04%) Continuous Improvement
14 9 (8.04%) Remedy
15 8 (7.14%) ITSM
15 8 (7.14%) MS Exchange

Service Delivery
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 24 April 2014, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 22 (19.64%) WebSphere
2 8 (7.14%) MS Exchange
3 1 (0.89%) IIS
3 1 (0.89%) Blackberry Enterprise Server
3 1 (0.89%) Exchange Server 2003
3 1 (0.89%) SAP Portal
3 1 (0.89%) Exchange Server 2013
Applications
1 5 (4.46%) MS Excel
2 4 (3.57%) MS Office
3 1 (0.89%) MS Project
3 1 (0.89%) MS Visio
Business Applications
1 3 (2.68%) SAP SRM
2 1 (0.89%) SAP FI
2 1 (0.89%) SAP MM
2 1 (0.89%) SAP FI/CO
2 1 (0.89%) SAP CO
2 1 (0.89%) Summit
Cloud Services
1 1 (0.89%) Microsoft Azure
Communications & Networking
1 22 (19.64%) PBX
2 16 (14.29%) CTI
3 5 (4.46%) LAN
3 5 (4.46%) WAN
4 4 (3.57%) Network Security
5 3 (2.68%) Wi-Fi
5 3 (2.68%) Firewall
6 2 (1.79%) DNS
6 2 (1.79%) DHCP
7 1 (0.89%) TCP/IP
7 1 (0.89%) SAN
7 1 (0.89%) VoIP
7 1 (0.89%) Wireless
7 1 (0.89%) Unified Communications
Database & Business Intelligence
1 4 (3.57%) SAP BI
2 2 (1.79%) SQL Server
3 1 (0.89%) SAP BW
3 1 (0.89%) Oracle Reports
3 1 (0.89%) Oracle Database
General
1 31 (27.68%) Finance
2 23 (20.54%) Telecoms
3 7 (6.25%) Legal
3 7 (6.25%) Banking
4 3 (2.68%) Back Office
4 3 (2.68%) Retail
5 2 (1.79%) International Banking
5 2 (1.79%) Marketing
Job Titles
1 24 (21.43%) Service Manager
2 14 (12.50%) Delivery Manager
3 11 (9.82%) Services Delivery Manager
4 10 (8.93%) Team Leader
5 9 (8.04%) Analyst
6 6 (5.36%) Project Manager
7 5 (4.46%) Client Services Manager
7 5 (4.46%) Service Desk Manager
7 5 (4.46%) Head of Service Management
8 4 (3.57%) ITIL Manager
8 4 (3.57%) Incident Manager
8 4 (3.57%) Major Incident Manager
8 4 (3.57%) Development Manager
8 4 (3.57%) Senior Manager
9 3 (2.68%) Operations Manager
9 3 (2.68%) Support Analyst
9 3 (2.68%) Support Engineer
9 3 (2.68%) Service Analyst
9 3 (2.68%) 2nd Line Support
9 3 (2.68%) Consultant
Libraries, Frameworks & Software Standards
1 22 (19.64%) VXML
1 22 (19.64%) Web Services
2 3 (2.68%) SAP XI
2 3 (2.68%) SAP PI
3 1 (0.89%) SAP Smart Forms
3 1 (0.89%) Web Dynpro
3 1 (0.89%) SAP ALE
Miscellaneous
1 22 (19.64%) IVR
2 12 (10.71%) CMDB
3 4 (3.57%) Management Information System
4 3 (2.68%) PMI
4 3 (2.68%) Enterprise Software
5 2 (1.79%) e-Health
5 2 (1.79%) NHS
6 1 (0.89%) Blackberry
6 1 (0.89%) Smartphone
6 1 (0.89%) RMADS
6 1 (0.89%) FlexPod
Operating Systems
1 13 (11.61%) Windows
2 4 (3.57%) Windows Vista
3 3 (2.68%) Windows Server 2003
3 3 (2.68%) Solaris
3 3 (2.68%) Windows XP
3 3 (2.68%) Windows 7
4 2 (1.79%) Windows Server 2008
5 1 (0.89%) Linux
5 1 (0.89%) Windows Server 2012
Processes & Methodologies
1 45 (40.18%) ITIL
2 30 (26.79%) Service Management
3 21 (18.75%) Project Management
4 14 (12.50%) Incident Management
5 13 (11.61%) Change Management
6 12 (10.71%) Performance Management
7 11 (9.82%) Problem Management
8 10 (8.93%) PRINCE2
9 9 (8.04%) Continuous Improvement
10 8 (7.14%) ITSM
11 7 (6.25%) Performance Improvement
12 6 (5.36%) Business Intelligence
13 4 (3.57%) Systems Analysis
13 4 (3.57%) Workflow
13 4 (3.57%) Business Continuity
14 3 (2.68%) Disaster Recovery
14 3 (2.68%) Configuration Management
14 3 (2.68%) Process Management
14 3 (2.68%) ITIL V3
14 3 (2.68%) ITIL V2
Programming Languages
1 4 (3.57%) ABAP
2 2 (1.79%) Java
2 2 (1.79%) SQL
3 1 (0.89%) SAPscript
3 1 (0.89%) C
Qualifications
1 16 (14.29%) Security Cleared
2 11 (9.82%) SC Cleared
3 7 (6.25%) ITIL Certification
4 6 (5.36%) Microsoft Certification
5 5 (4.46%) PMI Certification
6 4 (3.57%) CTC Cleared
7 3 (2.68%) MCSE
7 3 (2.68%) Degree
8 2 (1.79%) PMP
8 2 (1.79%) Cisco Certification
8 2 (1.79%) CCNA
9 1 (0.89%) CCDA
9 1 (0.89%) CCIE
9 1 (0.89%) MCTS
9 1 (0.89%) MCITP
9 1 (0.89%) VMware Certified Professional (VCP)
9 1 (0.89%) NCDA
9 1 (0.89%) VCAP
9 1 (0.89%) DV Cleared
9 1 (0.89%) VCP5
Quality Assurance & Compliance
1 30 (26.79%) SLA
2 4 (3.57%) QA
3 1 (0.89%) ISO/IEC 27001
3 1 (0.89%) COBIT
System Software
1 4 (3.57%) Hyper-V
1 4 (3.57%) VMware Infrastructure
1 4 (3.57%) Active Directory
2 1 (0.89%) vSphere
Systems Management
1 3 (2.68%) Backup Exec
2 2 (1.79%) BMC Performance Manager
2 2 (1.79%) BladeLogic
2 2 (1.79%) BMC PATROL
3 1 (0.89%) SCVMM
Vendors
1 22 (19.64%) Nortel
1 22 (19.64%) Avaya
2 17 (15.18%) SAP
3 16 (14.29%) Genesys
4 13 (11.61%) Microsoft
5 9 (8.04%) Remedy
6 7 (6.25%) Sun
7 5 (4.46%) Cisco
7 5 (4.46%) Dell
7 5 (4.46%) Computacenter
8 4 (3.57%) McAfee
8 4 (3.57%) VMware
8 4 (3.57%) IBM
9 3 (2.68%) JBoss
10 2 (1.79%) Siebel
10 2 (1.79%) BMC
10 2 (1.79%) NetApp
10 2 (1.79%) Citrix
10 2 (1.79%) HP
11 1 (0.89%) EMC
Milton Keynes
Hudson - London
Salary: £40000 - £45000 per annum
Posted: 19 hours ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Salary: £50000 - £65000 per annum + pension, healthcare, bonus
Posted: Yesterday
Milton Keynes, Buckinghamshire
Harvey Nash plc
Salary: £55000 - £65000 per annum + car + bonus + benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
ANSON MCCADE
Salary: From £22,000 to £28,000 per annum + bonus + pension
Posted: Yesterday
Milton Keynes
Hudson - London
Salary: £50000 - £65000 per annum + Benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Santander
Salary: £40000 - £70000 per annum + Car + Benefits
Posted: 22 days ago