The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 60 40 38
Rank change year-on-year
-20 -2
Permanent jobs citing Service Delivery 35 56 54
As % of all permanent IT jobs located in Milton Keynes 3.06% 5.10% 5.61%
As % of the Processes & Methodologies category 3.77% 6.90% 7.10%
Number of salaries quoted 27 51 31
Average salary £45,600 £40,000 £45,000
Average salary % change year-on-year
+14.00% -11.11%
90% offered a salary of more than £26,800 £32,500 £35,000
10% offered a salary of more than £73,000 £65,000 £48,500
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
929 812 761
As % of all permanent IT jobs located in Milton Keynes 81.14% 73.95% 79.11%
Number of salaries quoted 679 695 602
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £29,000 £28,000 £27,500
10% offered a salary of more than £57,500 £57,500 £65,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
Buckinghamshire

Service Delivery
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Milton Keynes

Service Delivery
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Milton Keynes region.

Service Delivery Salary Trend in Milton Keynes

Service Delivery
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Delivery across the Milton Keynes region over the 3 months to 29 July 2014.

Service Delivery Salary Histogram in Milton Keynes

Service Delivery
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 29 July 2014, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 43 (42.57%) ITIL
2 31 (30.69%) Project Management
3 28 (27.72%) Service Management
3 28 (27.72%) SLA
4 24 (23.76%) Finance
5 17 (16.83%) Windows
6 14 (13.86%) PRINCE2
6 14 (13.86%) Microsoft
6 14 (13.86%) Change Management
7 11 (10.89%) SAP
7 11 (10.89%) MS Excel
7 11 (10.89%) Problem Management
7 11 (10.89%) Security Cleared
8 10 (9.90%) Performance Management
8 10 (9.90%) Incident Management
8 10 (9.90%) SQL
9 9 (8.91%) Windows XP
9 9 (8.91%) MS Office
9 9 (8.91%) CMDB
9 9 (8.91%) Windows 7
10 8 (7.92%) Banking
10 8 (7.92%) ITIL Certification
10 8 (7.92%) Telecoms
11 7 (6.93%) ITSM
11 7 (6.93%) PMI
11 7 (6.93%) PMI Certification
11 7 (6.93%) Remedy
11 7 (6.93%) Windows Server 2003
11 7 (6.93%) CRM
11 7 (6.93%) Data Analysis

Service Delivery
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 29 July 2014, IT jobs across the Milton Keynes region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.95%) MS Exchange
2 3 (2.97%) WebSphere
3 1 (0.99%) SAP Portal
3 1 (0.99%) Exchange Server 2013
3 1 (0.99%) Blackberry Enterprise Server
3 1 (0.99%) Exchange Server 2003
3 1 (0.99%) Apache
3 1 (0.99%) Tomcat
Applications
1 11 (10.89%) MS Excel
2 9 (8.91%) MS Office
3 2 (1.98%) MS Project
3 2 (1.98%) MS Visio
Business Applications
1 2 (1.98%) SAP SRM
2 1 (0.99%) SAP HR
2 1 (0.99%) Summit
Cloud Services
1 1 (0.99%) Microsoft Azure
Communications & Networking
1 4 (3.96%) SAN
2 3 (2.97%) CTI
2 3 (2.97%) Firewall
2 3 (2.97%) PBX
2 3 (2.97%) DHCP
2 3 (2.97%) DNS
3 2 (1.98%) NAS
3 2 (1.98%) TCP/IP
3 2 (1.98%) VPN
4 1 (0.99%) VoIP
4 1 (0.99%) WAN
4 1 (0.99%) Wi-Fi
4 1 (0.99%) Network Security
4 1 (0.99%) Unified Communications
4 1 (0.99%) LAN
Database & Business Intelligence
1 5 (4.95%) SQL Server
2 3 (2.97%) SAP BI
3 2 (1.98%) SQL Server Reporting Services
3 2 (1.98%) SQL Server 2005
3 2 (1.98%) SQL Server Integration Services
3 2 (1.98%) SQL Server 2008
3 2 (1.98%) MySQL
4 1 (0.99%) Oracle Reports
4 1 (0.99%) SAP BW
4 1 (0.99%) SQL Server 2012
4 1 (0.99%) Oracle Database
General
1 24 (23.76%) Finance
2 8 (7.92%) Telecoms
2 8 (7.92%) Banking
3 4 (3.96%) Back Office
4 3 (2.97%) Legal
4 3 (2.97%) Retail
Job Titles
1 23 (22.77%) Service Manager
2 22 (21.78%) Analyst
3 19 (18.81%) Delivery Manager
4 13 (12.87%) Services Delivery Manager
5 11 (10.89%) Senior Manager
6 10 (9.90%) Project Manager
7 9 (8.91%) Support Analyst
8 8 (7.92%) Service Analyst
8 8 (7.92%) Senior Service Manager
9 7 (6.93%) Senior Services Delivery Manager
10 6 (5.94%) Team Leader
11 5 (4.95%) Client Services Manager
11 5 (4.95%) Applications Support Analyst
11 5 (4.95%) Applications Support
12 4 (3.96%) Development Manager
12 4 (3.96%) Major Incident Manager
12 4 (3.96%) Incident Manager
12 4 (3.96%) ITIL Manager
13 3 (2.97%) Software Support Analyst
13 3 (2.97%) Software Manager
Libraries, Frameworks & Software Standards
1 3 (2.97%) VXML
1 3 (2.97%) Web Services
2 2 (1.98%) SAP XI
2 2 (1.98%) SAP PI
3 1 (0.99%) Oracle Fusion
3 1 (0.99%) Middleware
Miscellaneous
1 9 (8.91%) CMDB
2 7 (6.93%) PMI
3 6 (5.94%) Client/Server
4 3 (2.97%) IVR
4 3 (2.97%) Management Information System
4 3 (2.97%) Enterprise Software
5 2 (1.98%) Clustering
5 2 (1.98%) NHS
5 2 (1.98%) e-Health
5 2 (1.98%) Computer Science
6 1 (0.99%) Smartphone
6 1 (0.99%) Blackberry
6 1 (0.99%) FlexPod
6 1 (0.99%) RMADS
6 1 (0.99%) iSeries
Operating Systems
1 17 (16.83%) Windows
2 9 (8.91%) Windows XP
2 9 (8.91%) Windows 7
3 7 (6.93%) Windows Server 2003
4 6 (5.94%) Windows Server 2008
5 5 (4.95%) Linux
6 4 (3.96%) Windows Server 2012
6 4 (3.96%) UNIX
7 2 (1.98%) Windows Vista
8 1 (0.99%) Red Hat Enterprise Linux
Processes & Methodologies
1 43 (42.57%) ITIL
2 31 (30.69%) Project Management
3 28 (27.72%) Service Management
4 14 (13.86%) PRINCE2
4 14 (13.86%) Change Management
5 11 (10.89%) Problem Management
6 10 (9.90%) Performance Management
6 10 (9.90%) Incident Management
7 7 (6.93%) ITSM
7 7 (6.93%) Data Analysis
7 7 (6.93%) CRM
7 7 (6.93%) ITIL V2
7 7 (6.93%) Continuous Improvement
7 7 (6.93%) Transition Management
8 4 (3.96%) PRINCE
8 4 (3.96%) Systems Analysis
8 4 (3.96%) Project Planning
9 3 (2.97%) Business Development
9 3 (2.97%) WFM
9 3 (2.97%) Capacity Planning
Programming Languages
1 10 (9.90%) SQL
2 2 (1.98%) T-SQL
2 2 (1.98%) ABAP
2 2 (1.98%) Java
3 1 (0.99%) C
Qualifications
1 11 (10.89%) Security Cleared
2 8 (7.92%) ITIL Certification
3 7 (6.93%) PMI Certification
4 5 (4.95%) Microsoft Certification
4 5 (4.95%) SC Cleared
5 3 (2.97%) MCSE
5 3 (2.97%) Degree
6 2 (1.98%) CTC Cleared
6 2 (1.98%) MCTS
6 2 (1.98%) MCITP
7 1 (0.99%) DV Cleared
7 1 (0.99%) NCDA
7 1 (0.99%) VCAP
7 1 (0.99%) VCP5
7 1 (0.99%) ITIL Foundation Certificate
7 1 (0.99%) CCIE
7 1 (0.99%) CCNA
7 1 (0.99%) CCDA
7 1 (0.99%) Cisco Certification
7 1 (0.99%) PRINCE2 Certification
Quality Assurance & Compliance
1 28 (27.72%) SLA
2 4 (3.96%) QA
3 2 (1.98%) ISO/IEC 27001
4 1 (0.99%) COBIT
System Software
1 5 (4.95%) VMware Infrastructure
1 5 (4.95%) Hyper-V
2 3 (2.97%) Active Directory
3 1 (0.99%) vSphere
Systems Management
1 1 (0.99%) BMC PATROL
1 1 (0.99%) Backup Exec
1 1 (0.99%) BladeLogic
1 1 (0.99%) BMC Performance Manager
1 1 (0.99%) SCVMM
Vendors
1 14 (13.86%) Microsoft
2 11 (10.89%) SAP
3 7 (6.93%) Remedy
4 5 (4.95%) VMware
5 4 (3.96%) Avaya
5 4 (3.96%) Cisco
5 4 (3.96%) HP
6 3 (2.97%) Dell
6 3 (2.97%) Nortel
6 3 (2.97%) Genesys
7 2 (1.98%) NetApp
7 2 (1.98%) Computacenter
7 2 (1.98%) McAfee
7 2 (1.98%) Citrix
7 2 (1.98%) IBM
7 2 (1.98%) Sun
7 2 (1.98%) Oracle
8 1 (0.99%) EMC
8 1 (0.99%) Meridio
8 1 (0.99%) Red Hat
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