The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 65 - 59
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support Analyst 1 0 1
As % of all permanent IT jobs located in Newcastle upon Tyne 0.22% - 0.21%
As % of the Job Titles category 0.23% - 0.21%
Number of salaries quoted 1 0 1
Average salary £19,500 - £22,000
UK excluding London average salary £21,000 £21,000 £20,000
% change year-on-year
- +5.00%
1st Line Support Analyst
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
439 476 479
As % of all permanent IT jobs located in Newcastle upon Tyne 97.12% 94.82% 99.17%
Number of salaries quoted 394 391 432
Average salary £35,000 £37,500 £37,500
Average salary % change year-on-year
-6.66% -
90% offered a salary of more than £23,750 £25,500 £23,800
10% offered a salary of more than £50,000 £47,500 £59,400
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Newcastle upon Tyne

1st Line Support Analyst
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Newcastle upon Tyne region.

1st Line Support Analyst Salary Trend in Newcastle upon Tyne

1st Line Support Analyst
Top 8 Related IT Skills in Newcastle upon Tyne

For the 6 months to 29 April 2016, IT jobs across the Newcastle upon Tyne region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Active Directory
1 1 (100.00%) Remedy
1 1 (100.00%) Service Management
1 1 (100.00%) Windows 7
1 1 (100.00%) Continuous Improvement

1st Line Support Analyst
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 29 April 2016, IT jobs across the Newcastle upon Tyne region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows XP
Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Remedy