The table below looks at the statistics for SLA skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 54 45 39
Rank change year-on-year
-9 -6
Permanent jobs citing SLA 8 12 16
As % of all permanent IT jobs located in Newcastle upon Tyne 1.42% 2.76% 3.59%
As % of the Quality Assurance & Compliance category 18.18% 24.00% 45.71%
Number of salaries quoted 4 11 14
Average salary £24,250 £23,500 £32,500
Average salary % change year-on-year
+3.19% -27.69%
90% offered a salary of more than £24,000 £21,000 £24,250
10% offered a salary of more than £37,100 £25,000 £43,200
UK excluding London average salary £32,500 £35,500 £35,000
% change year-on-year
-8.45% +1.42%
SLA
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Newcastle upon Tyne region.

Quality Assurance & Compliance Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
44 50 35
As % of all permanent IT jobs located in Newcastle upon Tyne 7.82% 11.49% 7.85%
Number of salaries quoted 28 34 28
Average salary £40,000 £34,000 £38,750
Average salary % change year-on-year
+17.64% -12.25%
90% offered a salary of more than £27,750 £22,500 £20,000
10% offered a salary of more than £45,000 £60,750 £46,050
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%

SLA
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Newcastle upon Tyne region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Newcastle upon Tyne

SLA
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Newcastle upon Tyne region.

SLA Salary Trend in Newcastle upon Tyne

SLA
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing SLA across the Newcastle upon Tyne region over the 3 months to 29 August 2014.

SLA Salary Histogram in Newcastle upon Tyne

SLA
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 29 August 2014, IT jobs across the Newcastle upon Tyne region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 14 (93.33%) Windows
2 9 (60.00%) Linux
2 9 (60.00%) UNIX
2 9 (60.00%) TCP/IP
2 9 (60.00%) SAN
2 9 (60.00%) Windows Server 2003
2 9 (60.00%) Windows Server 2008
2 9 (60.00%) NAS
3 8 (53.33%) Hyper-V
3 8 (53.33%) iSCSI
3 8 (53.33%) VMware Infrastructure
3 8 (53.33%) Exchange Server 2010
3 8 (53.33%) Exchange Server 2003
3 8 (53.33%) German Language
3 8 (53.33%) Exchange Server 2007
3 8 (53.33%) VMware
3 8 (53.33%) VMware ESX
3 8 (53.33%) Symantec
3 8 (53.33%) DNS
3 8 (53.33%) MS Exchange
3 8 (53.33%) DHCP
3 8 (53.33%) NFS
3 8 (53.33%) MS Excel
4 7 (46.67%) Italian Language
4 7 (46.67%) French Language
5 5 (33.33%) ITIL
6 4 (26.67%) MS Office
6 4 (26.67%) Windows XP
6 4 (26.67%) Microsoft
6 4 (26.67%) Microsoft Certification

SLA
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 29 August 2014, IT jobs across the Newcastle upon Tyne region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 8 (53.33%) MS Exchange
1 8 (53.33%) Exchange Server 2003
1 8 (53.33%) Exchange Server 2007
1 8 (53.33%) Exchange Server 2010
2 1 (6.67%) IBM Notes
Applications
1 8 (53.33%) MS Excel
2 4 (26.67%) MS Office
Communications & Networking
1 9 (60.00%) TCP/IP
1 9 (60.00%) SAN
1 9 (60.00%) NAS
2 8 (53.33%) DHCP
2 8 (53.33%) iSCSI
2 8 (53.33%) DNS
General
1 8 (53.33%) German Language
2 7 (46.67%) Italian Language
2 7 (46.67%) French Language
3 4 (26.67%) Retail
Job Titles
1 9 (60.00%) Support Engineer
2 5 (33.33%) Analyst
3 4 (26.67%) Support Analyst
3 4 (26.67%) Desktop Support Analyst
3 4 (26.67%) Desktop Support
3 4 (26.67%) Desktop Analyst
4 2 (13.33%) Technical Engineer
4 2 (13.33%) Technical Support Engineer
4 2 (13.33%) Technical Support
5 1 (6.67%) Service Desk Analyst
5 1 (6.67%) Service Analyst
5 1 (6.67%) Services Delivery Manager
5 1 (6.67%) Service Manager
5 1 (6.67%) Delivery Manager
Miscellaneous
1 4 (26.67%) Mathematics
1 4 (26.67%) Video Conferencing
2 1 (6.67%) AS400
Operating Systems
1 14 (93.33%) Windows
2 9 (60.00%) Linux
2 9 (60.00%) Windows Server 2003
2 9 (60.00%) Windows Server 2008
2 9 (60.00%) UNIX
3 4 (26.67%) Windows 7
3 4 (26.67%) Windows Mobile
3 4 (26.67%) Windows XP
3 4 (26.67%) Mac OS X
Processes & Methodologies
1 5 (33.33%) ITIL
2 1 (6.67%) PRINCE2
2 1 (6.67%) Service Delivery
2 1 (6.67%) Incident Management
Qualifications
1 4 (26.67%) Microsoft Certification
1 4 (26.67%) A+ Certification
1 4 (26.67%) ITIL Certification
1 4 (26.67%) MCDST
System Software
1 8 (53.33%) NFS
1 8 (53.33%) VMware ESX
1 8 (53.33%) VMware Infrastructure
1 8 (53.33%) Hyper-V
Systems Management
1 4 (26.67%) ZENworks
1 4 (26.67%) SCCM
Vendors
1 8 (53.33%) Symantec
1 8 (53.33%) VMware
2 4 (26.67%) Microsoft
2 4 (26.67%) Apple
3 1 (6.67%) Cisco
3 1 (6.67%) Lotus