The first table below looks at the demand for ITIL skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Newcastle upon Tyne region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 27 24 28
Rank change year-on-year
-3 +4
Permanent jobs citing ITIL 33 28 21
As % of all permanent IT jobs located in Newcastle upon Tyne 6.846% 6.167% 5.072%
As % of the Processes & Methodologies category 9.456% 8.833% 7.420%
Number of salaries quoted 30 28 19
Average salary £33,000 £25,750 £31,000
Average salary % change year-on-year
+28.15% -16.93%
90% offered a salary of more than £21,000 £18,350 £21,000
10% offered a salary of more than £53,250 £47,500 £40,500
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
349 317 283
As % of all permanent IT jobs located in Newcastle upon Tyne 72.41% 69.82% 68.36%
Number of salaries quoted 312 263 227
Average salary £39,500 £35,000 £36,500
Average salary % change year-on-year
+12.85% -4.10%
90% offered a salary of more than £27,500 £25,000 £21,700
10% offered a salary of more than £54,500 £70,750 £70,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
Tyne and Wear

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Newcastle upon Tyne ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Newcastle upon Tyne region.

Newcastle upon Tyne ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the Newcastle upon Tyne region over the 3 months to 23 May 2013.

Newcastle upon Tyne ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Newcastle upon Tyne region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 39 (42.86%) Service Management
2 22 (24.18%) Change Management
3 18 (19.78%) Microsoft
4 17 (18.68%) Service Delivery
5 16 (17.58%) MS Excel
6 15 (16.48%) Windows
6 15 (16.48%) Release Management
7 14 (15.38%) Finance
8 11 (12.09%) PRINCE2
8 11 (12.09%) Project Management
9 10 (10.99%) Problem Management
10 9 (9.890%) Continuous Improvement
10 9 (9.890%) Capacity Management
10 9 (9.890%) Microsoft Certification
10 9 (9.890%) MS Office
10 9 (9.890%) CRM
11 8 (8.791%) MCSE
11 8 (8.791%) SLA
11 8 (8.791%) Active Directory
11 8 (8.791%) ITIL Certification
11 8 (8.791%) Degree
11 8 (8.791%) Incident Management
11 8 (8.791%) Supplier Management
12 7 (7.692%) Disaster Recovery
13 6 (6.593%) MCP
13 6 (6.593%) Security Architecture
13 6 (6.593%) ITIL V3
14 5 (5.495%) MCDST
14 5 (5.495%) ISO/IEC 27001
14 5 (5.495%) Benchmarking

ITIL
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Newcastle upon Tyne region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 4 (4.396%) XML
2 3 (3.297%) HTML
3 1 (1.099%) CSLA
3 1 (1.099%) .NET Framework
3 1 (1.099%) LINQ
3 1 (1.099%) .NET
3 1 (1.099%) ASP.NET
3 1 (1.099%) WinForms
Application Platforms
1 3 (3.297%) SharePoint
2 1 (1.099%) Apache
2 1 (1.099%) BizTalk Server
Applications
1 16 (17.58%) MS Excel
2 9 (9.890%) MS Office
3 3 (3.297%) MS Project
4 2 (2.198%) MS PowerPoint
5 1 (1.099%) MS Visio
Business Applications
1 4 (4.396%) Dynamics CRM
2 3 (3.297%) Dynamics GP
Communications & Networking
1 3 (3.297%) LAN
2 2 (2.198%) WAN
3 1 (1.099%) Network Security
3 1 (1.099%) NAS
3 1 (1.099%) Unified Communications
3 1 (1.099%) Fibre Channel
3 1 (1.099%) PABX
3 1 (1.099%) DHCP
3 1 (1.099%) TCP/IP
3 1 (1.099%) VPN
3 1 (1.099%) DNS
3 1 (1.099%) SSL
3 1 (1.099%) VoIP
3 1 (1.099%) SAN
3 1 (1.099%) Internet
3 1 (1.099%) Firewall
Database & Business Intelligence
1 2 (2.198%) SQL Server
2 1 (1.099%) SQL Server 2008
2 1 (1.099%) SQL Server Integration Services
2 1 (1.099%) MySQL
Development Applications
1 1 (1.099%) Team Foundation Server
General
1 14 (15.38%) Finance
2 3 (3.297%) Banking
3 2 (2.198%) Legal
4 1 (1.099%) Retail Banking
4 1 (1.099%) Law
4 1 (1.099%) Retail
Job Titles
1 26 (28.57%) Analyst
2 19 (20.88%) Service Manager
3 13 (14.29%) Service Analyst
4 12 (13.19%) Infrastructure Manager
5 11 (12.09%) Change Manager
6 10 (10.99%) Release Manager
6 10 (10.99%) Infrastructure Services Manager
7 8 (8.791%) 2nd Line Support
8 7 (7.692%) Support Analyst
9 6 (6.593%) Project Manager
10 5 (5.495%) IT Security Specialist
10 5 (5.495%) Security Specialist
11 4 (4.396%) Delivery Manager
11 4 (4.396%) Service Desk Analyst
11 4 (4.396%) IT Security Consultant
11 4 (4.396%) Services Delivery Manager
11 4 (4.396%) Security Consultant
11 4 (4.396%) Support Engineer
11 4 (4.396%) Desktop Support
11 4 (4.396%) IT Consultant
Miscellaneous
1 4 (4.396%) Management Information System
2 1 (1.099%) Symmetrix DMX
2 1 (1.099%) Data Protection Act
2 1 (1.099%) Psychology
2 1 (1.099%) Celerra
2 1 (1.099%) CLARiiON
2 1 (1.099%) Clustering
Operating Systems
1 15 (16.48%) Windows
2 4 (4.396%) Windows Server 2003
3 3 (3.297%) Windows Server 2008
3 3 (3.297%) Windows 8
3 3 (3.297%) Windows XP
4 2 (2.198%) Solaris
4 2 (2.198%) Windows 7
5 1 (1.099%) Red Hat Enterprise Linux
5 1 (1.099%) Linux
5 1 (1.099%) UNIX
5 1 (1.099%) SUSE
Processes & Methodologies
1 39 (42.86%) Service Management
2 22 (24.18%) Change Management
3 17 (18.68%) Service Delivery
4 15 (16.48%) Release Management
5 11 (12.09%) PRINCE2
5 11 (12.09%) Project Management
6 10 (10.99%) Problem Management
7 9 (9.890%) Continuous Improvement
7 9 (9.890%) Capacity Management
7 9 (9.890%) CRM
8 8 (8.791%) Incident Management
8 8 (8.791%) Supplier Management
9 7 (7.692%) Disaster Recovery
10 6 (6.593%) Security Architecture
10 6 (6.593%) ITIL V3
11 5 (5.495%) Benchmarking
12 4 (4.396%) Business Continuity
12 4 (4.396%) Process Management
12 4 (4.396%) Risk Management
12 4 (4.396%) ITSM
Programming Languages
1 4 (4.396%) JavaScript
1 4 (4.396%) C
2 3 (3.297%) SQL
Qualifications
1 9 (9.890%) Microsoft Certification
2 8 (8.791%) MCSE
2 8 (8.791%) ITIL Certification
2 8 (8.791%) Degree
3 6 (6.593%) MCP
4 5 (5.495%) MCDST
4 5 (5.495%) CISSP
4 5 (5.495%) CISM
4 5 (5.495%) CCSA
5 3 (3.297%) MCITP
5 3 (3.297%) MCSA
6 2 (2.198%) PRINCE2 Certification
6 2 (2.198%) VMware Certified Professional (VCP)
7 1 (1.099%) SC Cleared
7 1 (1.099%) DV Cleared
7 1 (1.099%) Security Cleared
7 1 (1.099%) NCIE
7 1 (1.099%) MCTS
7 1 (1.099%) CCNA
7 1 (1.099%) Cisco Certification
Quality Assurance & Compliance
1 8 (8.791%) SLA
2 5 (5.495%) ISO/IEC 27001
3 4 (4.396%) ISO 9001
3 4 (4.396%) ISO 9002
4 1 (1.099%) PCI DSS
System Software
1 8 (8.791%) Active Directory
2 2 (2.198%) vSphere
2 2 (2.198%) VMware Infrastructure
3 1 (1.099%) Hyper-V
3 1 (1.099%) VMware ESXi
3 1 (1.099%) Tivoli Workload Scheduler
3 1 (1.099%) VMware ESX
Systems Management
1 3 (3.297%) SCCM
1 3 (3.297%) SCOM
2 1 (1.099%) Veritas Storage Foundation
2 1 (1.099%) Tivoli
Vendors
1 18 (19.78%) Microsoft
2 5 (5.495%) VMware
3 4 (4.396%) Cisco
4 3 (3.297%) Oracle
5 2 (2.198%) EMC
5 2 (2.198%) Citrix
6 1 (1.099%) 3PAR
6 1 (1.099%) F5
6 1 (1.099%) IBM
6 1 (1.099%) CommVault
6 1 (1.099%) NetApp
6 1 (1.099%) Veritas
6 1 (1.099%) Red Hat
6 1 (1.099%) Symantec
Newcastle Upon Tyne, Tyne and Wear
To oversee and co-ordinate capacity management process and activities throughout the IT organisation and with third party vendors To develop, coordinate and maintain all IT Service Continuity...
Advantage XPO
Salary: £30 - £36 per annum + + benefits
Posted: 22 May 2013
Newcastle Upon Tyne, Tyne and Wear
Working in a new Programme Delivery office, this Business Analyst will play a pivotal role in business process re-engineering across a range of stakeholders, identifying improvements and...
Northern Recruitment Group
Posted: 21 May 2013
Newcastle Upon Tyne, Tyne and Wear
Part of your responsibilities will be setting and ensuring that your team adheres to KPI's and SLA's. You will need experience giving appraisals, recruiting, giving disciplinaries...
Senitor Associates
Salary: £40000 per annum
Posted: 22 May 2013