Help Desk Support Jobs in the North East

Help Desk Support
England > North East

The median Help Desk Support salary in the North East is £27,649 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 117 115 -
Rank change year-on-year -2 - -
Permanent jobs requiring a Help Desk Support 2 1 0
As % of all permanent jobs advertised in the North East 0.11% 0.077% -
As % of the Job Titles category 0.11% 0.096% -
Number of salaries quoted 2 1 0
10th Percentile £15,393 - -
25th Percentile £19,286 £26,250 -
Median annual salary (50th Percentile) £27,649 £27,500 -
Median % change year-on-year +0.54% - -
75th Percentile £37,887 £28,750 -
90th Percentile £42,905 - -
England median annual salary £24,000 £26,000 £26,000
% change year-on-year -7.69% - -1.89%

All Permanent IT Job Vacancies
North East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 1,767 1,037 1,410
% of permanent jobs with a recognized job title 95.62% 80.26% 95.33%
Number of salaries quoted 1,426 614 1,010
10th Percentile £27,500 £30,750 £22,500
25th Percentile £35,920 £37,313 £31,250
Median annual salary (50th Percentile) £47,500 £47,711 £40,000
Median % change year-on-year -0.44% +19.28% -7.51%
75th Percentile £62,500 £61,250 £57,500
90th Percentile £75,313 £73,375 £75,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Help Desk Support
Job Vacancy Trend in the North East

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Help Desk Support in the North East

Help Desk Support
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Help Desk Support in the North East.

Salary trend for Help Desk Support in the North East

Help Desk Support
Salary Histogram in the North East

Salary distribution for jobs citing Help Desk Support in the North East over the 6 months to 4 May 2024.

Salary histogram for Help Desk Support in the North East

Help Desk Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the North East region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -2 2 £27,649 +0.54%
Help Desk Support
England

Help Desk Support Skill Set
Top 24 Co-occurring Skills and Capabilities in the North East

For the 6 months to 4 May 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Help Desk Support in the job title.

1 2 (100.00%) SLA
1 2 (100.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Microsoft Excel
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Microsoft
2 1 (50.00%) CheckPoint
2 1 (50.00%) Firewall
2 1 (50.00%) Management Information System
2 1 (50.00%) Law
2 1 (50.00%) VMware
2 1 (50.00%) CAFM
2 1 (50.00%) DV Cleared
2 1 (50.00%) Security Cleared
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Hyper-V
2 1 (50.00%) Cybersecurity
2 1 (50.00%) Cyber Threat Intelligence
2 1 (50.00%) Proactive Monitoring
2 1 (50.00%) Threat Intelligence
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Deadline-Driven
2 1 (50.00%) Preventative Maintenance

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft Office
Communications & Networking
1 1 (50.00%) Firewall
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Law
Miscellaneous
1 1 (50.00%) Management Information System
Processes & Methodologies
1 1 (50.00%) CAFM
1 1 (50.00%) Customer Service
1 1 (50.00%) Cyber Threat Intelligence
1 1 (50.00%) Cybersecurity
1 1 (50.00%) Deadline-Driven
1 1 (50.00%) Preventative Maintenance
1 1 (50.00%) Proactive Monitoring
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Threat Intelligence
Qualifications
1 1 (50.00%) DV Cleared
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 1 (50.00%) Hyper-V
1 1 (50.00%) VMware Infrastructure
Vendors
1 1 (50.00%) CheckPoint
1 1 (50.00%) Microsoft
1 1 (50.00%) VMware