The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 64 52 37
Rank change year-on-year
-12 -15
Permanent jobs citing SLA 21 13 31
As % of all permanent IT jobs located in the North East 2.55% 2.00% 4.78%
As % of the Quality Assurance & Compliance category 22.83% 20.00% 70.45%
Number of salaries quoted 14 11 31
Average salary £29,750 £27,500 £28,500
Average salary % change year-on-year
+8.18% -3.50%
90% offered a salary of more than £22,090 £22,500 £20,000
10% offered a salary of more than £74,500 £40,000 £42,500
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
92 65 44
As % of all permanent IT jobs located in the North East 11.19% 10.00% 6.79%
Number of salaries quoted 71 48 44
Average salary £40,000 £45,000 £32,500
Average salary % change year-on-year
-11.11% +38.46%
90% offered a salary of more than £27,500 £24,400 £20,000
10% offered a salary of more than £46,700 £41,500 £60,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 24 October 2014.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -17 14 £27,500 -
Durham 0 4 - -
Northumberland - 2 £78,750 -
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 24 October 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 17 (43.59%) Windows
2 16 (41.03%) Linux
3 12 (30.77%) MS Excel
4 10 (25.64%) UNIX
4 10 (25.64%) Windows Server 2003
4 10 (25.64%) Windows Server 2008
5 9 (23.08%) Hyper-V
5 9 (23.08%) NAS
5 9 (23.08%) Exchange Server 2010
5 9 (23.08%) Analytical Skills
5 9 (23.08%) SAN
5 9 (23.08%) Microsoft
5 9 (23.08%) ITIL
5 9 (23.08%) MS Exchange
5 9 (23.08%) TCP/IP
5 9 (23.08%) VMware
5 9 (23.08%) Retail
5 9 (23.08%) Exchange Server 2003
5 9 (23.08%) Exchange Server 2007
5 9 (23.08%) VMware Infrastructure
6 8 (20.51%) iSCSI
6 8 (20.51%) VMware ESX
6 8 (20.51%) DNS
6 8 (20.51%) DHCP
6 8 (20.51%) NFS
6 8 (20.51%) Symantec
7 7 (17.95%) Python
7 7 (17.95%) C
7 7 (17.95%) Java
7 7 (17.95%) MySQL

SLA
Top Related IT Skills in the North East by Category

For the 6 months to 24 October 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 9 (23.08%) MS Exchange
1 9 (23.08%) Exchange Server 2003
1 9 (23.08%) Exchange Server 2007
1 9 (23.08%) Exchange Server 2010
2 3 (7.69%) SharePoint
3 2 (5.13%) Oracle Workflow
4 1 (2.56%) IBM Notes
4 1 (2.56%) Exchange Server 2013
Applications
1 12 (30.77%) MS Excel
2 6 (15.38%) MS Office
Business Applications
1 3 (7.69%) Dynamics CRM
1 3 (7.69%) Dynamics AX
2 2 (5.13%) Oracle EBS R12
3 1 (2.56%) Oracle Payables
3 1 (2.56%) Oracle Receivables
3 1 (2.56%) Oracle General Ledger
3 1 (2.56%) Oracle EBS
3 1 (2.56%) Oracle Applications
3 1 (2.56%) SAP Oil and Gas
Cloud Services
1 1 (2.56%) Taleo
Communications & Networking
1 9 (23.08%) TCP/IP
1 9 (23.08%) SAN
1 9 (23.08%) NAS
2 8 (20.51%) iSCSI
2 8 (20.51%) DNS
2 8 (20.51%) DHCP
3 5 (12.82%) VoIP
4 1 (2.56%) WAN
4 1 (2.56%) LAN
4 1 (2.56%) Firewall
4 1 (2.56%) Wi-Fi
Database & Business Intelligence
1 7 (17.95%) MySQL
2 1 (2.56%) Oracle Reports
2 1 (2.56%) Oracle Discoverer
Development Applications
1 1 (2.56%) Oracle Forms
General
1 9 (23.08%) Retail
2 7 (17.95%) German Language
3 6 (15.38%) Italian Language
3 6 (15.38%) French Language
4 4 (10.26%) Banking
4 4 (10.26%) Telecoms
4 4 (10.26%) Finance
5 3 (7.69%) Advertising
6 1 (2.56%) Electronics
6 1 (2.56%) Manufacturing
6 1 (2.56%) General Ledger
6 1 (2.56%) Local Government
6 1 (2.56%) Marketing
Job Titles
1 9 (23.08%) Support Engineer
2 7 (17.95%) Administrator
2 7 (17.95%) Analyst
2 7 (17.95%) Systems Administrator
3 5 (12.82%) Support Technician
3 5 (12.82%) Support Analyst
4 4 (10.26%) Server Support
4 4 (10.26%) Desktop Support
4 4 (10.26%) Desktop Support Analyst
4 4 (10.26%) Desktop Analyst
4 4 (10.26%) Server Support Technician
4 4 (10.26%) Server Technician
5 3 (7.69%) Telecoms Consultant
5 3 (7.69%) Support Consultant
5 3 (7.69%) Technical Engineer
5 3 (7.69%) Delivery Manager
5 3 (7.69%) Technical Support Engineer
5 3 (7.69%) Services Delivery Manager
5 3 (7.69%) Service Manager
5 3 (7.69%) Consultant
Libraries, Frameworks & Software Standards
1 1 (2.56%) HTML
1 1 (2.56%) COM
Miscellaneous
1 9 (23.08%) Analytical Skills
2 7 (17.95%) Replication
3 4 (10.26%) Mathematics
3 4 (10.26%) Video Conferencing
3 4 (10.26%) Management Information System
4 2 (5.13%) AS400
5 1 (2.56%) NHS
5 1 (2.56%) DTV
Operating Systems
1 17 (43.59%) Windows
2 16 (41.03%) Linux
3 10 (25.64%) Windows Server 2008
3 10 (25.64%) Windows Server 2003
3 10 (25.64%) UNIX
4 6 (15.38%) Windows 7
4 6 (15.38%) Windows XP
5 4 (10.26%) Mac OS X
5 4 (10.26%) Windows Mobile
6 1 (2.56%) Windows 8
6 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 9 (23.08%) ITIL
2 7 (17.95%) DevOps
3 4 (10.26%) Business Intelligence
4 3 (7.69%) Configuration Management
4 3 (7.69%) PRINCE2
4 3 (7.69%) CRM
4 3 (7.69%) ERP
4 3 (7.69%) Service Delivery
5 2 (5.13%) Operations Management
5 2 (5.13%) Problem Management
5 2 (5.13%) Performance Management
5 2 (5.13%) Data Protection
5 2 (5.13%) Continuous Improvement
5 2 (5.13%) Root Cause Analysis
5 2 (5.13%) Line Management
5 2 (5.13%) Coaching
5 2 (5.13%) Service Management
5 2 (5.13%) Disaster Recovery
5 2 (5.13%) Workflow
5 2 (5.13%) Validation
Programming Languages
1 7 (17.95%) C
1 7 (17.95%) Java
1 7 (17.95%) Python
1 7 (17.95%) Bash Shell
2 1 (2.56%) PL/SQL
2 1 (2.56%) SQL
Qualifications
1 4 (10.26%) Microsoft Certification
1 4 (10.26%) A+ Certification
1 4 (10.26%) ITIL Certification
1 4 (10.26%) MCDST
2 3 (7.69%) CCNA
2 3 (7.69%) Cisco Certification
3 2 (5.13%) Security Cleared
4 1 (2.56%) SC Cleared
4 1 (2.56%) PMP
4 1 (2.56%) PMI Certification
Quality Assurance & Compliance
1 5 (12.82%) QA
System Software
1 9 (23.08%) VMware Infrastructure
1 9 (23.08%) Hyper-V
2 8 (20.51%) NFS
2 8 (20.51%) VMware ESX
3 3 (7.69%) Active Directory
Systems Management
1 4 (10.26%) ZENworks
1 4 (10.26%) SCCM
Vendors
1 9 (23.08%) Microsoft
1 9 (23.08%) VMware
2 8 (20.51%) Symantec
3 4 (10.26%) Apple
4 3 (7.69%) Cisco
4 3 (7.69%) Mitel
5 2 (5.13%) Oracle
6 1 (2.56%) SAP
6 1 (2.56%) HP
6 1 (2.56%) Citrix
6 1 (2.56%) Peregrine
6 1 (2.56%) Lotus
6 1 (2.56%) WatchGuard
6 1 (2.56%) Remedy