The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 52 44 35
Rank change year-on-year
-8 -9
Permanent jobs citing SLA 24 31 36
As % of all permanent IT jobs located in the North East 2.81% 4.69% 4.54%
As % of the Quality Assurance & Compliance category 31.58% 43.06% 51.43%
Number of salaries quoted 16 24 33
Average salary £27,500 £24,750 £32,500
Average salary % change year-on-year
+11.11% -23.84%
90% offered a salary of more than £23,750 £21,450 £24,000
10% offered a salary of more than £45,000 £47,000 £42,000
UK excluding London average salary £32,500 £37,000 £35,000
% change year-on-year
-12.16% +5.71%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
76 72 70
As % of all permanent IT jobs located in the North East 8.91% 10.89% 8.83%
Number of salaries quoted 56 49 62
Average salary £34,483 £34,000 £35,000
Average salary % change year-on-year
+1.41% -2.85%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £47,500 £48,000 £47,000
UK excluding London average salary £40,000 £40,000 £41,500
% change year-on-year
- -3.61%

SLA
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 22 August 2014.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -18 16 £27,500 +11.11%
Durham +5 4 - - 1
Northumberland -7 1 £80,000 - 1
Cleveland - 1 £27,500 -
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 22 August 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 25 (59.52%) Linux
2 24 (57.14%) Windows
3 19 (45.24%) MS Excel
3 19 (45.24%) SAN
4 18 (42.86%) MS Exchange
4 18 (42.86%) VMware
4 18 (42.86%) Exchange Server 2003
4 18 (42.86%) Exchange Server 2007
4 18 (42.86%) Exchange Server 2010
5 16 (38.10%) NAS
5 16 (38.10%) Windows Server 2008
5 16 (38.10%) TCP/IP
5 16 (38.10%) UNIX
5 16 (38.10%) Windows Server 2003
6 15 (35.71%) Symantec
6 15 (35.71%) DNS
6 15 (35.71%) DHCP
6 15 (35.71%) NFS
6 15 (35.71%) iSCSI
6 15 (35.71%) VMware Infrastructure
6 15 (35.71%) VMware ESX
6 15 (35.71%) Hyper-V
7 13 (30.95%) German Language
8 12 (28.57%) Italian Language
8 12 (28.57%) French Language
9 10 (23.81%) Microsoft
10 9 (21.43%) ITIL
11 8 (19.05%) Retail
12 7 (16.67%) SCCM
13 6 (14.29%) C

SLA
Top Related IT Skills in the North East by Category

For the 6 months to 22 August 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 18 (42.86%) MS Exchange
1 18 (42.86%) Exchange Server 2003
1 18 (42.86%) Exchange Server 2007
1 18 (42.86%) Exchange Server 2010
2 6 (14.29%) SharePoint
3 1 (2.38%) Oracle Workflow
3 1 (2.38%) IBM Notes
Applications
1 19 (45.24%) MS Excel
2 5 (11.90%) MS Office
Business Applications
1 3 (7.14%) Dynamics CRM
1 3 (7.14%) Dynamics AX
2 1 (2.38%) Oracle Applications
2 1 (2.38%) SAP Oil and Gas
2 1 (2.38%) Oracle General Ledger
2 1 (2.38%) Oracle EBS R12
2 1 (2.38%) Oracle EBS
2 1 (2.38%) Oracle Payables
2 1 (2.38%) Oracle Receivables
Cloud Services
1 1 (2.38%) Taleo
Communications & Networking
1 19 (45.24%) SAN
2 16 (38.10%) NAS
2 16 (38.10%) TCP/IP
3 15 (35.71%) DNS
3 15 (35.71%) DHCP
3 15 (35.71%) iSCSI
4 4 (9.52%) VoIP
Database & Business Intelligence
1 6 (14.29%) MySQL
2 3 (7.14%) SQL Server
Development Applications
1 1 (2.38%) Oracle Forms
General
1 13 (30.95%) German Language
2 12 (28.57%) Italian Language
2 12 (28.57%) French Language
3 8 (19.05%) Retail
4 4 (9.52%) Banking
4 4 (9.52%) Telecoms
5 3 (7.14%) Advertising
6 2 (4.76%) Finance
7 1 (2.38%) Manufacturing
7 1 (2.38%) General Ledger
7 1 (2.38%) Marketing
7 1 (2.38%) Electronics
Job Titles
1 19 (45.24%) Support Engineer
2 7 (16.67%) Technical Support Engineer
2 7 (16.67%) Technical Engineer
2 7 (16.67%) Analyst
2 7 (16.67%) Technical Support
3 6 (14.29%) Systems Administrator
3 6 (14.29%) Administrator
4 5 (11.90%) Support Analyst
5 4 (9.52%) Server Support
5 4 (9.52%) Support Technician
5 4 (9.52%) Desktop Support
5 4 (9.52%) Server Technician
5 4 (9.52%) Desktop Analyst
5 4 (9.52%) Server Support Technician
5 4 (9.52%) Desktop Support Analyst
6 3 (7.14%) 2nd Line Support
6 3 (7.14%) Support Consultant
6 3 (7.14%) 2nd Line Support Engineer
6 3 (7.14%) Consultant
6 3 (7.14%) Telecoms Consultant
Libraries, Frameworks & Software Standards
1 1 (2.38%) COM
Miscellaneous
1 6 (14.29%) Replication
2 4 (9.52%) Management Information System
2 4 (9.52%) Mathematics
2 4 (9.52%) Video Conferencing
3 1 (2.38%) AS400
3 1 (2.38%) DTV
Operating Systems
1 25 (59.52%) Linux
2 24 (57.14%) Windows
3 16 (38.10%) Windows Server 2008
3 16 (38.10%) UNIX
3 16 (38.10%) Windows Server 2003
4 4 (9.52%) Windows XP
4 4 (9.52%) Mac OS X
4 4 (9.52%) Windows Mobile
4 4 (9.52%) Windows 7
Processes & Methodologies
1 9 (21.43%) ITIL
2 6 (14.29%) DevOps
3 4 (9.52%) Business Intelligence
4 3 (7.14%) ERP
4 3 (7.14%) CRM
5 2 (4.76%) Root Cause Analysis
5 2 (4.76%) Configuration Management
5 2 (4.76%) Performance Management
5 2 (4.76%) Validation
6 1 (2.38%) Programme Management
6 1 (2.38%) Migration
6 1 (2.38%) Workflow
6 1 (2.38%) Data Management
6 1 (2.38%) Continuous Improvement
6 1 (2.38%) Data Protection
6 1 (2.38%) Digital Marketing
6 1 (2.38%) Problem Management
6 1 (2.38%) Incident Management
6 1 (2.38%) Operations Management
6 1 (2.38%) Service Management
Programming Languages
1 6 (14.29%) C
1 6 (14.29%) Java
1 6 (14.29%) Python
1 6 (14.29%) Bash Shell
Qualifications
1 4 (9.52%) Microsoft Certification
1 4 (9.52%) A+ Certification
1 4 (9.52%) ITIL Certification
1 4 (9.52%) MCDST
2 3 (7.14%) Cisco Certification
2 3 (7.14%) CCNA
3 2 (4.76%) Security Cleared
4 1 (2.38%) SC Cleared
Quality Assurance & Compliance
1 5 (11.90%) QA
System Software
1 15 (35.71%) NFS
1 15 (35.71%) VMware Infrastructure
1 15 (35.71%) VMware ESX
1 15 (35.71%) Hyper-V
2 4 (9.52%) Active Directory
Systems Management
1 7 (16.67%) SCCM
2 4 (9.52%) ZENworks
3 3 (7.14%) WSUS
3 3 (7.14%) SCOM
3 3 (7.14%) Tivoli Storage Manager
Vendors
1 18 (42.86%) VMware
2 15 (35.71%) Symantec
3 10 (23.81%) Microsoft
4 4 (9.52%) Apple
5 3 (7.14%) Mitel
5 3 (7.14%) Citrix
6 1 (2.38%) Remedy
6 1 (2.38%) Peregrine
6 1 (2.38%) Lotus
6 1 (2.38%) SAP
6 1 (2.38%) Oracle
6 1 (2.38%) Cisco
6 1 (2.38%) HP
Northumberland
Mortimer Spinks
Salary: £75000 - £80000 per annum
Posted: 22 hours ago
Durham, County Durham
Atos
Salary: excellent benefits
Posted: 7 days ago