The first table below looks at the demand for SLA skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the North East region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 55 33 31
Rank change year-on-year
-22 -2
Permanent jobs citing SLA 20 38 42
As % of all permanent IT jobs located in the North East 2.41% 5.60% 5.10%
As % of the Quality Assurance & Compliance category 31.75% 45.24% 51.22%
Number of salaries quoted 16 28 37
Average salary £25,250 £24,750 £32,500
Average salary % change year-on-year
+2.02% -23.84%
90% offered a salary of more than £23,750 £19,110 £24,000
10% offered a salary of more than £33,000 £47,000 £45,500
UK excluding London average salary £34,000 £37,500 £35,000
% change year-on-year
-9.33% +7.14%
Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
63 84 82
As % of all permanent IT jobs located in the North East 7.60% 12.39% 9.96%
Number of salaries quoted 48 63 71
Average salary £30,000 £34,000 £36,000
Average salary % change year-on-year
-11.76% -5.55%
90% offered a salary of more than £22,100 £22,500 £24,400
10% offered a salary of more than £47,500 £49,700 £49,600
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
SLA
England

SLA
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 31 July 2014.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -16 16 £24,500 -2.00% 6
Cleveland - 1 £27,500 -
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 31 July 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 23 (67.65%) Linux
2 22 (64.71%) Windows
3 20 (58.82%) MS Excel
4 19 (55.88%) SAN
5 18 (52.94%) MS Exchange
5 18 (52.94%) VMware
5 18 (52.94%) Exchange Server 2003
5 18 (52.94%) Exchange Server 2007
5 18 (52.94%) Exchange Server 2010
6 16 (47.06%) NAS
6 16 (47.06%) Windows Server 2008
6 16 (47.06%) TCP/IP
6 16 (47.06%) UNIX
6 16 (47.06%) Windows Server 2003
7 15 (44.12%) Symantec
7 15 (44.12%) DNS
7 15 (44.12%) DHCP
7 15 (44.12%) NFS
7 15 (44.12%) iSCSI
7 15 (44.12%) VMware Infrastructure
7 15 (44.12%) Hyper-V
7 15 (44.12%) VMware ESX
8 13 (38.24%) German Language
9 12 (35.29%) Italian Language
9 12 (35.29%) French Language
10 9 (26.47%) Microsoft
11 8 (23.53%) ITIL
12 6 (17.65%) SCCM
12 6 (17.65%) SharePoint
13 4 (11.76%) MS Office

SLA
Top Related IT Skills in the North East by Category

For the 6 months to 31 July 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 18 (52.94%) MS Exchange
1 18 (52.94%) Exchange Server 2003
1 18 (52.94%) Exchange Server 2007
1 18 (52.94%) Exchange Server 2010
2 6 (17.65%) SharePoint
3 1 (2.94%) Oracle Workflow
3 1 (2.94%) IBM Notes
Applications
1 20 (58.82%) MS Excel
2 4 (11.76%) MS Office
3 1 (2.94%) MS PowerPoint
3 1 (2.94%) MS Visio
Business Applications
1 3 (8.82%) Dynamics CRM
1 3 (8.82%) Dynamics AX
2 1 (2.94%) Oracle Applications
2 1 (2.94%) SAP Oil and Gas
2 1 (2.94%) Oracle General Ledger
2 1 (2.94%) Oracle EBS R12
2 1 (2.94%) Oracle Payables
2 1 (2.94%) Oracle Receivables
2 1 (2.94%) Oracle EBS
Cloud Services
1 1 (2.94%) Taleo
Communications & Networking
1 19 (55.88%) SAN
2 16 (47.06%) NAS
2 16 (47.06%) TCP/IP
3 15 (44.12%) DNS
3 15 (44.12%) DHCP
3 15 (44.12%) iSCSI
4 3 (8.82%) VoIP
Database & Business Intelligence
1 4 (11.76%) MySQL
2 3 (8.82%) SQL Server
Development Applications
1 1 (2.94%) Oracle Forms
General
1 13 (38.24%) German Language
2 12 (35.29%) Italian Language
2 12 (35.29%) French Language
3 4 (11.76%) Telecoms
4 3 (8.82%) Advertising
4 3 (8.82%) Retail
5 1 (2.94%) General Ledger
5 1 (2.94%) Marketing
5 1 (2.94%) Electronics
5 1 (2.94%) Finance
5 1 (2.94%) Manufacturing
Job Titles
1 19 (55.88%) Support Engineer
2 7 (20.59%) Technical Support
2 7 (20.59%) Technical Support Engineer
2 7 (20.59%) Technical Engineer
3 6 (17.65%) Analyst
4 4 (11.76%) Systems Administrator
4 4 (11.76%) Support Analyst
4 4 (11.76%) Administrator
5 3 (8.82%) 2nd Line Support
5 3 (8.82%) Support Consultant
5 3 (8.82%) Desktop Analyst
5 3 (8.82%) Desktop Support Analyst
5 3 (8.82%) Telecoms Consultant
5 3 (8.82%) 2nd Line Support Engineer
5 3 (8.82%) Desktop Support
5 3 (8.82%) Consultant
6 2 (5.88%) Service Desk Analyst
6 2 (5.88%) Service Analyst
7 1 (2.94%) Applications Support Analyst
7 1 (2.94%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (2.94%) COM
Miscellaneous
1 4 (11.76%) Replication
2 3 (8.82%) Video Conferencing
2 3 (8.82%) Mathematics
3 1 (2.94%) DTV
Operating Systems
1 23 (67.65%) Linux
2 22 (64.71%) Windows
3 16 (47.06%) Windows Server 2008
3 16 (47.06%) UNIX
3 16 (47.06%) Windows Server 2003
4 3 (8.82%) Windows Mobile
4 3 (8.82%) Windows 7
4 3 (8.82%) Mac OS X
4 3 (8.82%) Windows XP
Processes & Methodologies
1 8 (23.53%) ITIL
2 4 (11.76%) Business Intelligence
2 4 (11.76%) DevOps
3 3 (8.82%) CRM
3 3 (8.82%) ERP
4 2 (5.88%) Configuration Management
4 2 (5.88%) Service Management
5 1 (2.94%) Migration
5 1 (2.94%) Data Management
5 1 (2.94%) Lean Six Sigma
5 1 (2.94%) Problem Management
5 1 (2.94%) Incident Management
5 1 (2.94%) Programme Management
5 1 (2.94%) Digital Marketing
5 1 (2.94%) Data Protection
5 1 (2.94%) Continuous Improvement
5 1 (2.94%) Service Delivery
5 1 (2.94%) Change Management
5 1 (2.94%) Regression Testing
5 1 (2.94%) Disaster Recovery
Programming Languages
1 4 (11.76%) C
1 4 (11.76%) Java
1 4 (11.76%) Python
1 4 (11.76%) Bash Shell
Qualifications
1 3 (8.82%) MCDST
1 3 (8.82%) Security Cleared
1 3 (8.82%) CCNA
1 3 (8.82%) Cisco Certification
1 3 (8.82%) Microsoft Certification
1 3 (8.82%) A+ Certification
1 3 (8.82%) ITIL Certification
2 1 (2.94%) Degree
2 1 (2.94%) SC Cleared
Quality Assurance & Compliance
1 1 (2.94%) QA
1 1 (2.94%) ISO 9001
System Software
1 15 (44.12%) NFS
1 15 (44.12%) VMware Infrastructure
1 15 (44.12%) Hyper-V
1 15 (44.12%) VMware ESX
2 4 (11.76%) Active Directory
Systems Management
1 6 (17.65%) SCCM
2 3 (8.82%) SCOM
2 3 (8.82%) WSUS
2 3 (8.82%) ZENworks
2 3 (8.82%) Tivoli Storage Manager
Vendors
1 18 (52.94%) VMware
2 15 (44.12%) Symantec
3 9 (26.47%) Microsoft
4 3 (8.82%) Mitel
4 3 (8.82%) Apple
4 3 (8.82%) Citrix
5 1 (2.94%) Peregrine
5 1 (2.94%) Lotus
5 1 (2.94%) Remedy
5 1 (2.94%) SAP
5 1 (2.94%) Oracle
5 1 (2.94%) HP
Northumberland
Mortimer Spinks
Salary: £75000 - £85000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £40000 - £45000 per annum + bonus, bup, gym,pension
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 2 days ago
South Shields
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Car, Pension, MS Certificatons
Posted: 6 days ago
Tyne and Wear
Nigel Frank International Limited - Newcastle
Salary: £35000 - £42000 per annum + Car, Pension and Shares Scheme
Posted: 13 days ago
Gateshead
Nigel Frank International Limited - Newcastle
Salary: £32000 - £40000 per annum + Car, Pension, Home Working
Posted: 17 days ago