The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 63 58 47
Rank change year-on-year
-5 -11
Permanent jobs citing SLA 18 13 23
As % of all permanent IT jobs located in the North East 2.28% 2.07% 3.45%
As % of the Quality Assurance & Compliance category 35.29% 20.31% 42.59%
Number of salaries quoted 14 9 23
Average salary £26,000 £33,924 £23,000
Average salary % change year-on-year
-23.35% +47.49%
90% offered a salary of more than £22,090 £23,342 £20,100
10% offered a salary of more than £38,500 £67,500 £42,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
51 64 54
As % of all permanent IT jobs located in the North East 6.46% 10.17% 8.10%
Number of salaries quoted 43 51 51
Average salary £36,250 £46,000 £32,500
Average salary % change year-on-year
-21.19% +41.53%
90% offered a salary of more than £23,650 £34,139 £21,150
10% offered a salary of more than £49,250 £46,500 £79,500
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 19 December 2014.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -2 18 £26,000 -13.33% 3
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 19 December 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 15 (40.54%) Windows
2 11 (29.73%) ITIL
3 10 (27.03%) Linux
4 9 (24.32%) Analytical Skills
4 9 (24.32%) Retail
5 8 (21.62%) Microsoft
6 7 (18.92%) MS Office
6 7 (18.92%) Windows XP
6 7 (18.92%) Windows Server 2008
6 7 (18.92%) Windows 7
6 7 (18.92%) Windows Server 2003
6 7 (18.92%) Hyper-V
6 7 (18.92%) Exchange Server 2003
6 7 (18.92%) Exchange Server 2007
6 7 (18.92%) Exchange Server 2010
6 7 (18.92%) MS Exchange
7 6 (16.22%) Active Directory
7 6 (16.22%) UNIX
7 6 (16.22%) MS Excel
7 6 (16.22%) Service Delivery
8 5 (13.51%) Symantec
8 5 (13.51%) VMware
8 5 (13.51%) MySQL
8 5 (13.51%) Python
8 5 (13.51%) Bash Shell
8 5 (13.51%) DHCP
8 5 (13.51%) TCP/IP
8 5 (13.51%) DNS
8 5 (13.51%) SAN
8 5 (13.51%) C

SLA
Top Related IT Skills in the North East by Category

For the 6 months to 19 December 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.92%) Exchange Server 2003
1 7 (18.92%) Exchange Server 2007
1 7 (18.92%) Exchange Server 2010
1 7 (18.92%) MS Exchange
2 2 (5.41%) Oracle Workflow
2 2 (5.41%) Exchange Server 2013
3 1 (2.70%) SharePoint
Applications
1 7 (18.92%) MS Office
2 6 (16.22%) MS Excel
Business Applications
1 2 (5.41%) Oracle EBS R12
2 1 (2.70%) Oracle Payables
2 1 (2.70%) Oracle Receivables
2 1 (2.70%) Oracle E-Business Tax
2 1 (2.70%) Oracle Internet Expenses
2 1 (2.70%) Oracle Subledger Accounting
2 1 (2.70%) Oracle EBS
2 1 (2.70%) Dynamics CRM
2 1 (2.70%) Dynamics AX
2 1 (2.70%) Oracle General Ledger
Cloud Services
1 1 (2.70%) Taleo
Communications & Networking
1 5 (13.51%) DHCP
1 5 (13.51%) TCP/IP
1 5 (13.51%) DNS
1 5 (13.51%) SAN
1 5 (13.51%) NAS
2 3 (8.11%) VoIP
2 3 (8.11%) iSCSI
3 2 (5.41%) LAN
3 2 (5.41%) WAN
3 2 (5.41%) Firewall
3 2 (5.41%) Wi-Fi
Database & Business Intelligence
1 5 (13.51%) MySQL
2 2 (5.41%) Oracle Reports
2 2 (5.41%) Oracle Discoverer
3 1 (2.70%) Oracle BI Publisher
General
1 9 (24.32%) Retail
2 4 (10.81%) French Language
2 4 (10.81%) German Language
2 4 (10.81%) Italian Language
2 4 (10.81%) Finance
2 4 (10.81%) Banking
3 1 (2.70%) Telecoms
3 1 (2.70%) Advertising
3 1 (2.70%) Local Government
Job Titles
1 7 (18.92%) Analyst
2 6 (16.22%) Support Engineer
2 6 (16.22%) Services Delivery Manager
2 6 (16.22%) Service Manager
2 6 (16.22%) Delivery Manager
3 5 (13.51%) Systems Administrator
3 5 (13.51%) Administrator
3 5 (13.51%) Support Technician
4 4 (10.81%) Support Analyst
4 4 (10.81%) Technical Support
4 4 (10.81%) Desktop Support
4 4 (10.81%) Server Support
4 4 (10.81%) Desktop Analyst
4 4 (10.81%) Server Support Technician
4 4 (10.81%) Desktop Support Analyst
4 4 (10.81%) Server Technician
4 4 (10.81%) Technical Support Engineer
4 4 (10.81%) Technical Engineer
5 3 (8.11%) Service Desk Analyst
5 3 (8.11%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (2.70%) HTML
1 1 (2.70%) COM
Miscellaneous
1 9 (24.32%) Analytical Skills
2 5 (13.51%) Replication
3 4 (10.81%) Management Information System
3 4 (10.81%) Mathematics
3 4 (10.81%) Video Conferencing
4 2 (5.41%) AS400
5 1 (2.70%) PDA
5 1 (2.70%) NHS
Operating Systems
1 15 (40.54%) Windows
2 10 (27.03%) Linux
3 7 (18.92%) Windows XP
3 7 (18.92%) Windows Server 2008
3 7 (18.92%) Windows 7
3 7 (18.92%) Windows Server 2003
4 6 (16.22%) UNIX
5 4 (10.81%) Windows Mobile
5 4 (10.81%) Mac OS X
6 2 (5.41%) Windows 8
6 2 (5.41%) Windows Server 2012
Processes & Methodologies
1 11 (29.73%) ITIL
2 6 (16.22%) Service Delivery
3 5 (13.51%) DevOps
3 5 (13.51%) Coaching
4 3 (8.11%) Mentoring
4 3 (8.11%) Data Protection
4 3 (8.11%) Software Deployment
4 3 (8.11%) Service Management
4 3 (8.11%) Practice Management
4 3 (8.11%) PRINCE2
4 3 (8.11%) E-Commerce
4 3 (8.11%) Configuration Management
5 2 (5.41%) Business Intelligence
5 2 (5.41%) Validation
5 2 (5.41%) Workflow
5 2 (5.41%) Change Management
5 2 (5.41%) Performance Management
5 2 (5.41%) Root Cause Analysis
5 2 (5.41%) Operations Management
5 2 (5.41%) Line Management
Programming Languages
1 5 (13.51%) C
1 5 (13.51%) Java
1 5 (13.51%) Python
1 5 (13.51%) Bash Shell
2 2 (5.41%) SQL
3 1 (2.70%) PL/SQL
Qualifications
1 5 (13.51%) ITIL Certification
2 4 (10.81%) MCDST
2 4 (10.81%) Microsoft Certification
2 4 (10.81%) A+ Certification
3 3 (8.11%) Security Cleared
4 1 (2.70%) CCNA
4 1 (2.70%) Cisco Certification
4 1 (2.70%) SC Cleared
4 1 (2.70%) PMP
4 1 (2.70%) PMI Certification
Quality Assurance & Compliance
1 4 (10.81%) QA
System Software
1 7 (18.92%) Hyper-V
2 6 (16.22%) Active Directory
3 5 (13.51%) NFS
3 5 (13.51%) VMware Infrastructure
4 3 (8.11%) VMware ESX
Systems Management
1 4 (10.81%) ZENworks
1 4 (10.81%) SCCM
Vendors
1 8 (21.62%) Microsoft
2 5 (13.51%) Symantec
2 5 (13.51%) VMware
3 4 (10.81%) Apple
3 4 (10.81%) Cisco
4 2 (5.41%) Oracle
4 2 (5.41%) HP
4 2 (5.41%) Peregrine
4 2 (5.41%) Remedy
4 2 (5.41%) WatchGuard
5 1 (2.70%) Mitel
5 1 (2.70%) Citrix
Newcastle-under-Lyme
Searchability
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Gateshead
Questor Resourcing
Salary: to £21k + bonus + benefits
Posted: 9 days ago
Sunderland, Tyne and Wear
SCC
Salary: Competitive
Posted: 9 days ago