The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 33 56 71
Rank change year-on-year
+23 +15
Permanent jobs citing SLA 39 21 14
As % of all permanent IT jobs located in the North East 5.50% 2.88% 1.77%
As % of the Quality Assurance & Compliance category 50.65% 26.92% 19.72%
Number of salaries quoted 26 19 12
Median salary £27,500 £55,000 £26,750
Median salary % change year-on-year
-50.00% +105.60%
90% offered a salary of more than £20,950 £21,500 £23,040
10% offered a salary of more than £38,750 £57,500 £41,750
UK excluding London median salary £34,000 £36,500 £33,000
% change year-on-year
-6.84% +10.60%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
77 78 71
As % of all permanent IT jobs located in the North East 10.86% 10.71% 8.96%
Number of salaries quoted 59 65 62
Median salary £32,500 £46,250 £41,250
Median salary % change year-on-year
-29.72% +12.12%
90% offered a salary of more than £23,600 £30,000 £26,750
10% offered a salary of more than £45,000 £50,000 £55,000
UK excluding London median salary £43,500 £44,000 £41,500
% change year-on-year
-1.13% +6.02%

SLA
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 9 December 2016.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +26 34 £27,500 - 2
Durham +8 4 £28,000 -49.09%
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 9 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for SLA.

1 37 (61.67%) ITIL
2 27 (45.00%) Windows
2 27 (45.00%) Microsoft
3 14 (23.33%) Incident Management
4 13 (21.67%) Unix
4 13 (21.67%) Service Delivery
4 13 (21.67%) Finance
5 12 (20.00%) AIX
5 12 (20.00%) SQL
6 11 (18.33%) SQL Server
6 11 (18.33%) Solaris
6 11 (18.33%) MS Excel
6 11 (18.33%) Active Directory
6 11 (18.33%) Analytical Skills
7 10 (16.67%) ITIL Certification
7 10 (16.67%) Linux
8 8 (13.33%) DevOps
8 8 (13.33%) Degree
8 8 (13.33%) Red Hat
9 7 (11.67%) MS Office
9 7 (11.67%) VMware
10 6 (10.00%) Windows Server
10 6 (10.00%) Case Management
10 6 (10.00%) Escalation Management
10 6 (10.00%) Virtual Team
10 6 (10.00%) VMware Infrastructure
10 6 (10.00%) Pega
10 6 (10.00%) ServiceNow
10 6 (10.00%) Capacity Management
10 6 (10.00%) Data Management

SLA
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.00%) Documentum
2 5 (8.33%) MS Exchange
3 3 (5.00%) Skype for Business
4 2 (3.33%) IIS
4 2 (3.33%) WebSphere
5 1 (1.67%) Exchange Server 2003
5 1 (1.67%) Exchange Server 2013
Applications
1 11 (18.33%) MS Excel
2 7 (11.67%) MS Office
3 5 (8.33%) MS PowerPoint
4 1 (1.67%) MS Visio
Business Applications
1 4 (6.67%) SAP PP
Cloud Services
1 3 (5.00%) Yammer
2 2 (3.33%) IaaS
2 2 (3.33%) PaaS
2 2 (3.33%) SaaS
Communications & Networking
1 5 (8.33%) Firewall
2 4 (6.67%) LAN
2 4 (6.67%) VPN
2 4 (6.67%) WAN
3 3 (5.00%) DHCP
3 3 (5.00%) DNS
3 3 (5.00%) PBX
3 3 (5.00%) Skype
3 3 (5.00%) VoIP
4 2 (3.33%) POP3
4 2 (3.33%) Remote Desktop
4 2 (3.33%) SAN
4 2 (3.33%) SMTP
5 1 (1.67%) ADSL
5 1 (1.67%) Internet
5 1 (1.67%) MPLS
5 1 (1.67%) VLAN
Database & Business Intelligence
1 11 (18.33%) SQL Server
2 2 (3.33%) BusinessObjects
2 2 (3.33%) MS Access
2 2 (3.33%) Power BI
2 2 (3.33%) PowerPivot
2 2 (3.33%) SQL Server Reporting Services
General
1 13 (21.67%) Finance
2 4 (6.67%) Back Office
2 4 (6.67%) Manufacturing
2 4 (6.67%) Military
3 3 (5.00%) Banking
4 1 (1.67%) Billing
4 1 (1.67%) Financial Institution
4 1 (1.67%) Telecoms
Job Titles
1 13 (21.67%) Analyst
2 12 (20.00%) Support Analyst
3 9 (15.00%) Administrator
3 9 (15.00%) IT Support
3 9 (15.00%) Systems Administrator
4 8 (13.33%) Consultant
4 8 (13.33%) Linux Administrator
4 8 (13.33%) Linux Systems Administrator
5 7 (11.67%) IT Analyst
5 7 (11.67%) IT Support Analyst
5 7 (11.67%) Support Engineer
6 5 (8.33%) 2nd Line Support
6 5 (8.33%) Applications Support
6 5 (8.33%) Applications Support Analyst
6 5 (8.33%) Team Leader
7 4 (6.67%) Graduate
7 4 (6.67%) SAP Consultant
7 4 (6.67%) SAP PP Consultant
7 4 (6.67%) Service Manager
7 4 (6.67%) Support Consultant
Libraries, Frameworks & Software Standards
1 4 (6.67%) ODBC
2 2 (3.33%) .NET
2 2 (3.33%) ASP.NET
Miscellaneous
1 11 (18.33%) Analytical Skills
2 6 (10.00%) Virtual Team
3 3 (5.00%) Blackberry
3 3 (5.00%) Clustering
3 3 (5.00%) iPhone
4 2 (3.33%) Data Centre
4 2 (3.33%) Ergonomics
4 2 (3.33%) Tandem
5 1 (1.67%) Management Information System
5 1 (1.67%) Mathematics
5 1 (1.67%) Video Conferencing
Operating Systems
1 27 (45.00%) Windows
2 13 (21.67%) Unix
3 12 (20.00%) AIX
4 11 (18.33%) Solaris
5 10 (16.67%) Linux
6 6 (10.00%) Windows Server
7 5 (8.33%) Windows 7
8 4 (6.67%) Windows XP
9 2 (3.33%) Windows 2000
10 1 (1.67%) Android
10 1 (1.67%) Windows 10
10 1 (1.67%) Windows Server 2003
10 1 (1.67%) Windows Server 2008
10 1 (1.67%) Windows Server 2012
10 1 (1.67%) Windows Vista
Processes & Methodologies
1 37 (61.67%) ITIL
2 14 (23.33%) Incident Management
3 13 (21.67%) Service Delivery
4 8 (13.33%) DevOps
5 6 (10.00%) Asset Management
5 6 (10.00%) Capacity Management
5 6 (10.00%) Case Management
5 6 (10.00%) Content Management
5 6 (10.00%) Data Management
5 6 (10.00%) Escalation Management
6 5 (8.33%) Project Management
7 4 (6.67%) Change Management
7 4 (6.67%) Data Analysis
7 4 (6.67%) Integration Testing
7 4 (6.67%) Investment Management
7 4 (6.67%) Problem Management
8 3 (5.00%) Continuous Improvement
8 3 (5.00%) Line Management
8 3 (5.00%) Mentoring
8 3 (5.00%) Service Management
Programming Languages
1 12 (20.00%) SQL
2 2 (3.33%) VB
2 2 (3.33%) VB.NET
Qualifications
1 10 (16.67%) ITIL Certification
2 8 (13.33%) Degree
3 5 (8.33%) MCP
3 5 (8.33%) Security Cleared
4 3 (5.00%) CCNA
4 3 (5.00%) Cisco Certification
5 2 (3.33%) ITIL Foundation Certificate
6 1 (1.67%) AAT
6 1 (1.67%) MCDST
6 1 (1.67%) MCITP
6 1 (1.67%) MCSA
6 1 (1.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.33%) QA
System Software
1 11 (18.33%) Active Directory
2 6 (10.00%) VMware Infrastructure
3 3 (5.00%) Hyper-V
4 2 (3.33%) Firmware
4 2 (3.33%) Virtual Desktop
5 1 (1.67%) VMware ESX
Systems Management
1 3 (5.00%) Microsoft Clustering
2 2 (3.33%) Systems Management Server (SMS)
Vendors
1 27 (45.00%) Microsoft
2 8 (13.33%) Red Hat
3 7 (11.67%) VMware
4 6 (10.00%) Cisco
4 6 (10.00%) Citrix
4 6 (10.00%) EMC
4 6 (10.00%) Pega
4 6 (10.00%) SAP
4 6 (10.00%) ServiceNow
5 4 (6.67%) Oracle
6 3 (5.00%) Mitel
7 2 (3.33%) Apple
8 1 (1.67%) Alcatel-Lucent
8 1 (1.67%) Bloomberg
8 1 (1.67%) Dell
8 1 (1.67%) Fidessa
8 1 (1.67%) HP
8 1 (1.67%) NetApp
8 1 (1.67%) Nokia
8 1 (1.67%) Reuters
North East
Zen Internet Ltd
Salary: Up to £40,000 per annum + car/car allowance + benefits
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: 2 days ago