The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North East
Rank 50 42 59
Rank change year-on-year
-8 +17
Permanent jobs citing SLA 23 34 16
As % of all permanent IT jobs located in the North East 3.44% 5.51% 2.33%
As % of the Quality Assurance & Compliance category 35.94% 37.78% 30.19%
Number of salaries quoted 16 29 11
Median salary £26,250 £50,000 £26,000
Median salary % change year-on-year
-47.50% +92.30%
90% offered a salary of more than £20,950 £17,000 £23,400
10% offered a salary of more than £37,500 £57,500 £40,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
64 90 53
As % of all permanent IT jobs located in the North East 9.58% 14.59% 7.73%
Number of salaries quoted 53 78 43
Median salary £34,700 £46,250 £36,250
Median salary % change year-on-year
-24.97% +27.58%
90% offered a salary of more than £26,000 £28,250 £26,000
10% offered a salary of more than £46,023 £66,250 £55,000
UK excluding London median salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%

SLA
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 20 January 2017.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +5 19 £26,000 +15.55% 3
Durham 0 4 £28,000 -49.09%
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 20 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for SLA.

1 31 (60.78%) ITIL
2 24 (47.06%) Microsoft
3 22 (43.14%) Windows
4 13 (25.49%) Active Directory
4 13 (25.49%) Finance
5 11 (21.57%) MS Excel
5 11 (21.57%) SQL
5 11 (21.57%) Incident Management
6 10 (19.61%) Analytical Skills
6 10 (19.61%) Unix
6 10 (19.61%) AIX
6 10 (19.61%) Linux
7 9 (17.65%) SQL Server
7 9 (17.65%) ITIL Certification
8 8 (15.69%) Degree
8 8 (15.69%) Red Hat
8 8 (15.69%) MS Office
8 8 (15.69%) Solaris
9 6 (11.76%) Service Delivery
9 6 (11.76%) VMware
9 6 (11.76%) Asset Management
9 6 (11.76%) Data Management
9 6 (11.76%) MCP
9 6 (11.76%) VMware Infrastructure
9 6 (11.76%) Windows 7
10 5 (9.80%) DevOps
10 5 (9.80%) SAP
10 5 (9.80%) Windows XP
10 5 (9.80%) MS Exchange
10 5 (9.80%) LAN

SLA
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.80%) MS Exchange
2 3 (5.88%) Documentum
2 3 (5.88%) Skype for Business
3 2 (3.92%) IIS
3 2 (3.92%) WebSphere
4 1 (1.96%) Exchange Server 2003
4 1 (1.96%) Exchange Server 2013
4 1 (1.96%) IBM Domino
4 1 (1.96%) IBM Notes
Applications
1 11 (21.57%) MS Excel
2 8 (15.69%) MS Office
3 5 (9.80%) MS PowerPoint
4 1 (1.96%) MS Visio
Business Applications
1 3 (5.88%) SAP PP
Cloud Services
1 3 (5.88%) Yammer
2 2 (3.92%) IaaS
2 2 (3.92%) PaaS
2 2 (3.92%) SaaS
Communications & Networking
1 5 (9.80%) LAN
1 5 (9.80%) WAN
2 4 (7.84%) DHCP
2 4 (7.84%) DNS
2 4 (7.84%) Firewall
2 4 (7.84%) VPN
3 3 (5.88%) PBX
3 3 (5.88%) Skype
4 2 (3.92%) VoIP
5 1 (1.96%) ADSL
5 1 (1.96%) Cisco IOS
5 1 (1.96%) Internet
5 1 (1.96%) MPLS
5 1 (1.96%) POP3
5 1 (1.96%) Remote Desktop
5 1 (1.96%) SMTP
5 1 (1.96%) VLAN
Database & Business Intelligence
1 9 (17.65%) SQL Server
2 2 (3.92%) BusinessObjects
2 2 (3.92%) MS Access
2 2 (3.92%) Power BI
2 2 (3.92%) PowerPivot
2 2 (3.92%) SQL Server Reporting Services
General
1 13 (25.49%) Finance
2 4 (7.84%) Back Office
2 4 (7.84%) Banking
2 4 (7.84%) Military
3 3 (5.88%) Manufacturing
4 1 (1.96%) Financial Institution
4 1 (1.96%) Telecoms
Job Titles
1 15 (29.41%) Analyst
2 13 (25.49%) Support Analyst
3 9 (17.65%) IT Support
4 8 (15.69%) Administrator
4 8 (15.69%) IT Analyst
4 8 (15.69%) IT Support Analyst
4 8 (15.69%) Linux Administrator
4 8 (15.69%) Linux Systems Administrator
4 8 (15.69%) Systems Administrator
5 7 (13.73%) Consultant
6 5 (9.80%) 2nd Line Support
6 5 (9.80%) Applications Support
6 5 (9.80%) Applications Support Analyst
6 5 (9.80%) Team Leader
7 4 (7.84%) Graduate
7 4 (7.84%) Graduate Consultant
7 4 (7.84%) Service Manager
7 4 (7.84%) Software Consultant
7 4 (7.84%) Support Consultant
7 4 (7.84%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (7.84%) ODBC
2 2 (3.92%) .NET
2 2 (3.92%) ASP.NET
Miscellaneous
1 10 (19.61%) Analytical Skills
2 4 (7.84%) Blackberry
2 4 (7.84%) Clustering
2 4 (7.84%) iPhone
3 3 (5.88%) Virtual Team
4 2 (3.92%) Data Centre
4 2 (3.92%) Ergonomics
4 2 (3.92%) Tandem
5 1 (1.96%) AS400
5 1 (1.96%) Mathematics
5 1 (1.96%) Video Conferencing
Operating Systems
1 22 (43.14%) Windows
2 10 (19.61%) AIX
2 10 (19.61%) Linux
2 10 (19.61%) Unix
3 8 (15.69%) Solaris
4 6 (11.76%) Windows 7
5 5 (9.80%) Windows XP
6 4 (7.84%) Windows Server
7 2 (3.92%) Android
7 2 (3.92%) Windows 2000
7 2 (3.92%) Windows Vista
8 1 (1.96%) Windows 10
8 1 (1.96%) Windows Server 2003
8 1 (1.96%) Windows Server 2008
8 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 31 (60.78%) ITIL
2 11 (21.57%) Incident Management
3 6 (11.76%) Asset Management
3 6 (11.76%) Data Management
3 6 (11.76%) Service Delivery
4 5 (9.80%) DevOps
5 4 (7.84%) Data Analysis
5 4 (7.84%) Investment Management
5 4 (7.84%) Problem Management
6 3 (5.88%) Capacity Management
6 3 (5.88%) Case Management
6 3 (5.88%) Change Management
6 3 (5.88%) Content Management
6 3 (5.88%) Continuous Improvement
6 3 (5.88%) Escalation Management
6 3 (5.88%) Integration Testing
6 3 (5.88%) Line Management
6 3 (5.88%) Project Management
7 2 (3.92%) Mentoring
7 2 (3.92%) Operational Acceptance Testing
Programming Languages
1 11 (21.57%) SQL
2 2 (3.92%) VB
2 2 (3.92%) VB.NET
Qualifications
1 9 (17.65%) ITIL Certification
2 8 (15.69%) Degree
3 6 (11.76%) MCP
4 4 (7.84%) Security Cleared
5 3 (5.88%) CCNA
5 3 (5.88%) Cisco Certification
5 3 (5.88%) MCITP
5 3 (5.88%) Microsoft Certification
6 2 (3.92%) ITIL Foundation Certificate
6 2 (3.92%) MCDST
6 2 (3.92%) MCSA
7 1 (1.96%) HND
7 1 (1.96%) MCSE
Quality Assurance & Compliance
1 2 (3.92%) QA
System Software
1 13 (25.49%) Active Directory
2 6 (11.76%) VMware Infrastructure
3 3 (5.88%) Hyper-V
4 2 (3.92%) Virtual Desktop
5 1 (1.96%) Firmware
Systems Management
1 3 (5.88%) Microsoft Clustering
2 2 (3.92%) Systems Management Server (SMS)
Vendors
1 24 (47.06%) Microsoft
2 8 (15.69%) Red Hat
3 6 (11.76%) VMware
4 5 (9.80%) Cisco
4 5 (9.80%) Citrix
4 5 (9.80%) SAP
5 4 (7.84%) Oracle
5 4 (7.84%) ServiceNow
6 3 (5.88%) EMC
6 3 (5.88%) Mitel
6 3 (5.88%) Pega
7 2 (3.92%) Apple
7 2 (3.92%) Bloomberg
7 2 (3.92%) Dell
7 2 (3.92%) Fidessa
7 2 (3.92%) HP
7 2 (3.92%) Reuters
8 1 (1.96%) Alcatel-Lucent
8 1 (1.96%) NetApp
8 1 (1.96%) Nokia
Northumberland
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: Yesterday
Gateshead, Tyne and Wear
Aspire Technology
Posted: 14 days ago
Newcastle
RCDTS
Salary: £20,000 - £30,000 per year
Posted: 22 days ago
Tyneside
Questor Resourcing
Salary: to £25k + good benefits
Posted: 16 days ago