The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North East
Rank 57 37 64
Rank change year-on-year
-20 +27
Permanent jobs citing SLA 15 40 16
As % of all permanent IT jobs located in the North East 2.38% 6.46% 2.18%
As % of the Quality Assurance & Compliance category 26.32% 47.06% 23.88%
Number of salaries quoted 13 36 11
Median salary £23,500 £42,000 £23,400
Median salary % change year-on-year
-44.04% +79.48%
90% offered a salary of more than £17,500 £17,000 £22,500
10% offered a salary of more than £30,500 £55,000 £44,500
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
57 85 67
As % of all permanent IT jobs located in the North East 9.05% 13.73% 9.13%
Number of salaries quoted 54 79 58
Median salary £35,000 £40,000 £35,000
Median salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £23,300 £20,000 £23,800
10% offered a salary of more than £47,000 £80,000 £55,000
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 24 February 2017.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -10 12 £23,000 -29.23% 3
Durham -5 3 £30,500 -44.54%
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 24 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for SLA.

1 31 (59.62%) ITIL
2 23 (44.23%) Microsoft
3 21 (40.38%) Windows
4 16 (30.77%) Active Directory
5 13 (25.00%) Finance
6 12 (23.08%) Incident Management
7 11 (21.15%) MS Excel
7 11 (21.15%) SQL
8 10 (19.23%) Unix
8 10 (19.23%) Linux
8 10 (19.23%) AIX
9 9 (17.31%) Analytical Skills
9 9 (17.31%) MS Office
9 9 (17.31%) ITIL Certification
10 8 (15.38%) Red Hat
10 8 (15.38%) Citrix
10 8 (15.38%) Solaris
11 7 (13.46%) LAN
11 7 (13.46%) WAN
11 7 (13.46%) SQL Server
11 7 (13.46%) MCP
11 7 (13.46%) Degree
11 7 (13.46%) VMware
11 7 (13.46%) Problem Management
11 7 (13.46%) VMware Infrastructure
12 6 (11.54%) Windows 7
12 6 (11.54%) Firewall
12 6 (11.54%) Asset Management
12 6 (11.54%) Data Management
13 5 (9.62%) Service Delivery

SLA
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.62%) MS Exchange
2 3 (5.77%) IIS
2 3 (5.77%) Skype for Business
3 2 (3.85%) WebSphere
4 1 (1.92%) CMS
4 1 (1.92%) Exchange Server 2003
4 1 (1.92%) Exchange Server 2013
4 1 (1.92%) IBM Domino
4 1 (1.92%) IBM Notes
Applications
1 11 (21.15%) MS Excel
2 9 (17.31%) MS Office
3 3 (5.77%) MS PowerPoint
4 1 (1.92%) MS Visio
Cloud Services
1 3 (5.77%) Yammer
2 2 (3.85%) IaaS
2 2 (3.85%) PaaS
2 2 (3.85%) SaaS
Communications & Networking
1 7 (13.46%) LAN
1 7 (13.46%) WAN
2 6 (11.54%) Firewall
3 5 (9.62%) DHCP
3 5 (9.62%) DNS
4 4 (7.69%) VPN
5 3 (5.77%) PBX
5 3 (5.77%) Skype
6 2 (3.85%) VoIP
7 1 (1.92%) ADSL
7 1 (1.92%) Cisco IOS
7 1 (1.92%) Internet
7 1 (1.92%) MPLS
7 1 (1.92%) POP3
7 1 (1.92%) Remote Desktop
7 1 (1.92%) SMTP
7 1 (1.92%) VLAN
Database & Business Intelligence
1 7 (13.46%) SQL Server
General
1 13 (25.00%) Finance
2 5 (9.62%) Back Office
3 4 (7.69%) Banking
3 4 (7.69%) Military
4 1 (1.92%) Financial Institution
4 1 (1.92%) Telecoms
Job Titles
1 20 (38.46%) Analyst
2 16 (30.77%) Support Analyst
3 10 (19.23%) IT Support
4 9 (17.31%) IT Analyst
4 9 (17.31%) IT Support Analyst
5 8 (15.38%) Administrator
5 8 (15.38%) Linux Administrator
5 8 (15.38%) Linux Systems Administrator
5 8 (15.38%) Systems Administrator
6 7 (13.46%) Applications Support
6 7 (13.46%) Applications Support Analyst
6 7 (13.46%) Team Leader
7 5 (9.62%) 1st Line Support
7 5 (9.62%) 2nd Line Support
8 4 (7.69%) Consultant
8 4 (7.69%) Graduate
8 4 (7.69%) Graduate Consultant
8 4 (7.69%) Software Consultant
8 4 (7.69%) Support Consultant
8 4 (7.69%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (7.69%) ODBC
Miscellaneous
1 9 (17.31%) Analytical Skills
2 4 (7.69%) Blackberry
2 4 (7.69%) Clustering
2 4 (7.69%) iPhone
3 2 (3.85%) Data Centre
3 2 (3.85%) Tandem
4 1 (1.92%) AS400
4 1 (1.92%) Video Conferencing
Operating Systems
1 21 (40.38%) Windows
2 10 (19.23%) AIX
2 10 (19.23%) Linux
2 10 (19.23%) Unix
3 8 (15.38%) Solaris
4 6 (11.54%) Windows 7
5 5 (9.62%) Windows Server
5 5 (9.62%) Windows XP
6 2 (3.85%) Android
6 2 (3.85%) Windows 2000
6 2 (3.85%) Windows Vista
7 1 (1.92%) Windows 10
7 1 (1.92%) Windows Server 2003
7 1 (1.92%) Windows Server 2008
7 1 (1.92%) Windows Server 2012
Processes & Methodologies
1 31 (59.62%) ITIL
2 12 (23.08%) Incident Management
3 7 (13.46%) Problem Management
4 6 (11.54%) Asset Management
4 6 (11.54%) Data Management
5 5 (9.62%) Service Delivery
6 4 (7.69%) Investment Management
7 3 (5.77%) Change Management
7 3 (5.77%) Continuous Improvement
7 3 (5.77%) Knowledge Management
7 3 (5.77%) Line Management
8 2 (3.85%) Agile Software Development
8 2 (3.85%) Business Continuity
8 2 (3.85%) Data Analysis
8 2 (3.85%) DevOps
8 2 (3.85%) ITSM
8 2 (3.85%) Mentoring
8 2 (3.85%) PRINCE2
8 2 (3.85%) Service Management
8 2 (3.85%) Validation
Programming Languages
1 11 (21.15%) SQL
Qualifications
1 9 (17.31%) ITIL Certification
2 7 (13.46%) Degree
2 7 (13.46%) MCP
3 4 (7.69%) Microsoft Certification
3 4 (7.69%) Security Cleared
4 3 (5.77%) CCNA
4 3 (5.77%) Cisco Certification
4 3 (5.77%) ITIL Foundation Certificate
4 3 (5.77%) MCITP
5 2 (3.85%) MCDST
5 2 (3.85%) MCSA
5 2 (3.85%) MCSE
6 1 (1.92%) HND
Quality Assurance & Compliance
1 2 (3.85%) QA
System Software
1 16 (30.77%) Active Directory
2 7 (13.46%) VMware Infrastructure
3 3 (5.77%) Hyper-V
4 2 (3.85%) Virtual Desktop
5 1 (1.92%) Firmware
Systems Management
1 3 (5.77%) Microsoft Clustering
1 3 (5.77%) Systems Management Server (SMS)
Vendors
1 23 (44.23%) Microsoft
2 8 (15.38%) Citrix
2 8 (15.38%) Red Hat
3 7 (13.46%) VMware
4 5 (9.62%) Cisco
5 4 (7.69%) Oracle
5 4 (7.69%) ServiceNow
6 3 (5.77%) Apple
6 3 (5.77%) Mitel
7 2 (3.85%) Bloomberg
7 2 (3.85%) Dell
7 2 (3.85%) Fidessa
7 2 (3.85%) HP
7 2 (3.85%) Reuters
8 1 (1.92%) Alcatel-Lucent
8 1 (1.92%) Avaya
8 1 (1.92%) Lotus
8 1 (1.92%) NetApp
8 1 (1.92%) Nokia
8 1 (1.92%) Remedy
Newcastle upon Tyne
Nigel Frank International
Posted: 2 days ago
Gateshead, Tyne and Wear
ITPS
Salary: Competitive
Posted: 3 days ago
Newcastle upon Tyne
Nigel Frank International
Salary: £3500 - £35000 per annum
Posted: 9 days ago
North East
Zen Internet Ltd
Salary: Up to £40,000 per annum + car/car allowance + benefits
Posted: 15 days ago