The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 58 51 43
Rank change year-on-year
-7 -8
Permanent jobs citing SLA 19 19 27
As % of all permanent IT jobs located in the North East 2.33% 2.90% 3.65%
As % of the Quality Assurance & Compliance category 22.89% 32.20% 51.92%
Number of salaries quoted 11 16 26
Average salary £27,500 £24,500 £33,750
Average salary % change year-on-year
+12.24% -27.40%
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
83 59 52
As % of all permanent IT jobs located in the North East 10.20% 8.99% 7.04%
Number of salaries quoted 60 40 49
Average salary £40,000 £33,250 £35,000
Average salary % change year-on-year
+20.30% -5.00%
90% offered a salary of more than £27,500 £22,500 £20,000
10% offered a salary of more than £46,700 £44,900 £46,550
UK excluding London average salary £40,000 £40,000 £40,300
% change year-on-year
- -0.74%

SLA
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 19 September 2014.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -11 11 £27,500 +12.24% 2
Durham +4 4 - -
Northumberland - 2 £78,750 -
Cleveland - 1 £27,500 -
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 19 September 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 19 (50.00%) Linux
2 18 (47.37%) Windows
3 12 (31.58%) MS Excel
3 12 (31.58%) SAN
4 11 (28.95%) MS Exchange
4 11 (28.95%) VMware
4 11 (28.95%) Exchange Server 2003
4 11 (28.95%) Exchange Server 2007
4 11 (28.95%) Exchange Server 2010
5 10 (26.32%) Microsoft
5 10 (26.32%) ITIL
6 9 (23.68%) UNIX
6 9 (23.68%) TCP/IP
6 9 (23.68%) Windows Server 2003
6 9 (23.68%) Windows Server 2008
6 9 (23.68%) NAS
7 8 (21.05%) iSCSI
7 8 (21.05%) VMware Infrastructure
7 8 (21.05%) German Language
7 8 (21.05%) VMware ESX
7 8 (21.05%) Retail
7 8 (21.05%) Symantec
7 8 (21.05%) DNS
7 8 (21.05%) DHCP
7 8 (21.05%) NFS
7 8 (21.05%) Hyper-V
7 8 (21.05%) Analytical Skills
8 7 (18.42%) DevOps
8 7 (18.42%) Python
8 7 (18.42%) C

SLA
Top Related IT Skills in the North East by Category

For the 6 months to 19 September 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 11 (28.95%) MS Exchange
1 11 (28.95%) Exchange Server 2003
1 11 (28.95%) Exchange Server 2007
1 11 (28.95%) Exchange Server 2010
2 6 (15.79%) SharePoint
3 1 (2.63%) IBM Notes
3 1 (2.63%) Oracle Workflow
Applications
1 12 (31.58%) MS Excel
2 5 (13.16%) MS Office
Business Applications
1 3 (7.89%) Dynamics CRM
1 3 (7.89%) Dynamics AX
2 1 (2.63%) Oracle General Ledger
2 1 (2.63%) Oracle EBS R12
2 1 (2.63%) Oracle Payables
2 1 (2.63%) Oracle Receivables
2 1 (2.63%) Oracle EBS
2 1 (2.63%) Oracle Applications
2 1 (2.63%) SAP Oil and Gas
Cloud Services
1 1 (2.63%) Taleo
Communications & Networking
1 12 (31.58%) SAN
2 9 (23.68%) NAS
2 9 (23.68%) TCP/IP
3 8 (21.05%) DNS
3 8 (21.05%) DHCP
3 8 (21.05%) iSCSI
4 5 (13.16%) VoIP
Database & Business Intelligence
1 7 (18.42%) MySQL
2 3 (7.89%) SQL Server
Development Applications
1 1 (2.63%) Oracle Forms
General
1 8 (21.05%) Retail
1 8 (21.05%) German Language
2 7 (18.42%) Italian Language
2 7 (18.42%) French Language
3 4 (10.53%) Banking
3 4 (10.53%) Telecoms
4 3 (7.89%) Finance
4 3 (7.89%) Advertising
5 1 (2.63%) Electronics
5 1 (2.63%) Manufacturing
5 1 (2.63%) General Ledger
5 1 (2.63%) Marketing
Job Titles
1 12 (31.58%) Support Engineer
2 7 (18.42%) Analyst
2 7 (18.42%) Systems Administrator
2 7 (18.42%) Administrator
3 5 (13.16%) Support Analyst
3 5 (13.16%) Technical Support
3 5 (13.16%) Technical Support Engineer
3 5 (13.16%) Technical Engineer
4 4 (10.53%) Desktop Analyst
4 4 (10.53%) Server Support Technician
4 4 (10.53%) Server Technician
4 4 (10.53%) Server Support
4 4 (10.53%) Support Technician
4 4 (10.53%) Desktop Support Analyst
4 4 (10.53%) Desktop Support
5 3 (7.89%) 2nd Line Support
5 3 (7.89%) Support Consultant
5 3 (7.89%) Consultant
5 3 (7.89%) Telecoms Consultant
5 3 (7.89%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 1 (2.63%) COM
Miscellaneous
1 8 (21.05%) Analytical Skills
2 7 (18.42%) Replication
3 4 (10.53%) Mathematics
3 4 (10.53%) Video Conferencing
3 4 (10.53%) Management Information System
4 2 (5.26%) AS400
5 1 (2.63%) DTV
Operating Systems
1 19 (50.00%) Linux
2 18 (47.37%) Windows
3 9 (23.68%) UNIX
3 9 (23.68%) Windows Server 2003
3 9 (23.68%) Windows Server 2008
4 4 (10.53%) Windows 7
4 4 (10.53%) Windows Mobile
4 4 (10.53%) Windows XP
4 4 (10.53%) Mac OS X
Processes & Methodologies
1 10 (26.32%) ITIL
2 7 (18.42%) DevOps
3 4 (10.53%) Business Intelligence
4 3 (7.89%) CRM
4 3 (7.89%) ERP
5 2 (5.26%) PRINCE2
5 2 (5.26%) Service Delivery
5 2 (5.26%) Configuration Management
5 2 (5.26%) Operations Management
5 2 (5.26%) Validation
5 2 (5.26%) Line Management
5 2 (5.26%) Coaching
5 2 (5.26%) Performance Management
5 2 (5.26%) Root Cause Analysis
6 1 (2.63%) Data Protection
6 1 (2.63%) Continuous Improvement
6 1 (2.63%) Migration
6 1 (2.63%) Programme Management
6 1 (2.63%) Data Management
6 1 (2.63%) Incident Management
Programming Languages
1 7 (18.42%) C
1 7 (18.42%) Java
1 7 (18.42%) Python
1 7 (18.42%) Bash Shell
Qualifications
1 4 (10.53%) Microsoft Certification
1 4 (10.53%) A+ Certification
1 4 (10.53%) ITIL Certification
1 4 (10.53%) MCDST
2 3 (7.89%) CCNA
2 3 (7.89%) Cisco Certification
3 2 (5.26%) Security Cleared
4 1 (2.63%) SC Cleared
Quality Assurance & Compliance
1 5 (13.16%) QA
System Software
1 8 (21.05%) NFS
1 8 (21.05%) VMware ESX
1 8 (21.05%) VMware Infrastructure
1 8 (21.05%) Hyper-V
2 4 (10.53%) Active Directory
Systems Management
1 7 (18.42%) SCCM
2 4 (10.53%) ZENworks
3 3 (7.89%) WSUS
3 3 (7.89%) SCOM
3 3 (7.89%) Tivoli Storage Manager
Vendors
1 11 (28.95%) VMware
2 10 (26.32%) Microsoft
3 8 (21.05%) Symantec
4 4 (10.53%) Apple
5 3 (7.89%) Citrix
5 3 (7.89%) Mitel
6 2 (5.26%) Cisco
7 1 (2.63%) Peregrine
7 1 (2.63%) Lotus
7 1 (2.63%) HP
7 1 (2.63%) Oracle
7 1 (2.63%) SAP
7 1 (2.63%) Remedy
Tyne and Wear
Northern Recruitment Group
Salary: From £40,000 to £45,000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 5 days ago