The first table below looks at the demand for SLA skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the North East region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 60 38 41
Rank change year-on-year
-22 +3
Permanent jobs citing SLA 15 33 34
As % of all permanent IT jobs located in the North East 2.03% 4.38% 4.05%
As % of the Quality Assurance & Compliance category 28.30% 31.73% 50.00%
Number of salaries quoted 15 27 21
Average salary £24,500 £23,500 £40,000
Average salary % change year-on-year
+4.25% -41.25%
90% offered a salary of more than £23,500 £18,120 £30,000
10% offered a salary of more than £27,500 £34,200 £52,500
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
53 104 68
As % of all permanent IT jobs located in the North East 7.16% 13.79% 8.10%
Number of salaries quoted 52 84 49
Average salary £30,000 £33,500 £40,000
Average salary % change year-on-year
-10.44% -16.25%
90% offered a salary of more than £23,600 £20,500 £30,000
10% offered a salary of more than £44,400 £67,500 £50,000
UK excluding London average salary £40,000 £40,000 £40,000
SLA
England

SLA
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 16 April 2014.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Tyne and Wear -12 11 £24,000 +2.12% 1
Northumberland - 3 £26,000 -
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 16 April 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 17 (58.62%) Windows
1 17 (58.62%) SAN
1 17 (58.62%) VMware
2 14 (48.28%) Windows Server 2003
2 14 (48.28%) TCP/IP
2 14 (48.28%) iSCSI
2 14 (48.28%) UNIX
2 14 (48.28%) Windows Server 2008
3 13 (44.83%) Exchange Server 2007
3 13 (44.83%) Exchange Server 2010
3 13 (44.83%) Linux
3 13 (44.83%) MS Excel
3 13 (44.83%) MS Exchange
3 13 (44.83%) Exchange Server 2003
4 11 (37.93%) Symantec
5 10 (34.48%) DNS
5 10 (34.48%) DHCP
5 10 (34.48%) NFS
5 10 (34.48%) VMware ESX
5 10 (34.48%) Hyper-V
5 10 (34.48%) NAS
5 10 (34.48%) VMware Infrastructure
6 9 (31.03%) Active Directory
6 9 (31.03%) ITIL
7 8 (27.59%) Citrix
7 8 (27.59%) French Language
7 8 (27.59%) German Language
7 8 (27.59%) Italian Language
8 7 (24.14%) WSUS
9 5 (17.24%) Microsoft

SLA
Top Related IT Skills in the North East by Category

For the 6 months to 16 April 2014, IT jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 13 (44.83%) MS Exchange
1 13 (44.83%) Exchange Server 2003
1 13 (44.83%) Exchange Server 2007
1 13 (44.83%) Exchange Server 2010
2 3 (10.34%) SharePoint
3 1 (3.45%) CMS
Applications
1 13 (44.83%) MS Excel
2 2 (6.90%) MS Office
3 1 (3.45%) MS Visio
3 1 (3.45%) MS PowerPoint
Business Applications
1 1 (3.45%) Agresso
Cloud Services
1 1 (3.45%) SaaS
Communications & Networking
1 17 (58.62%) SAN
2 14 (48.28%) iSCSI
2 14 (48.28%) TCP/IP
3 10 (34.48%) DNS
3 10 (34.48%) NAS
3 10 (34.48%) DHCP
4 4 (13.79%) Fibre Channel
4 4 (13.79%) 4G
5 2 (6.90%) LAN
5 2 (6.90%) WAN
Database & Business Intelligence
1 3 (10.34%) SQL Server
General
1 8 (27.59%) French Language
1 8 (27.59%) German Language
1 8 (27.59%) Italian Language
2 3 (10.34%) Back Office
2 3 (10.34%) Finance
3 2 (6.90%) Local Government
4 1 (3.45%) Telecoms
Job Titles
1 17 (58.62%) Support Engineer
2 5 (17.24%) Technical Support
2 5 (17.24%) Technical Support Engineer
2 5 (17.24%) Technical Engineer
3 4 (13.79%) Senior Support Engineer
4 3 (10.34%) Service Desk Analyst
4 3 (10.34%) Analyst
4 3 (10.34%) Service Analyst
4 3 (10.34%) 2nd Line Support
4 3 (10.34%) 2nd Line Support Engineer
5 2 (6.90%) 1st Line Support
6 1 (3.45%) Consultant
6 1 (3.45%) Field Engineer
6 1 (3.45%) Service Manager
6 1 (3.45%) Support Manager
6 1 (3.45%) IT Support Manager
6 1 (3.45%) Service Desk Manager
6 1 (3.45%) Help Desk Engineer
6 1 (3.45%) Operations Director
6 1 (3.45%) Customer Services Manager
Miscellaneous
1 1 (3.45%) Firmware
1 1 (3.45%) Enterprise Software
Operating Systems
1 17 (58.62%) Windows
2 14 (48.28%) UNIX
2 14 (48.28%) Windows Server 2003
2 14 (48.28%) Windows Server 2008
3 13 (44.83%) Linux
4 1 (3.45%) Solaris
Processes & Methodologies
1 9 (31.03%) ITIL
2 4 (13.79%) Service Delivery
2 4 (13.79%) Infrastructure Management
3 3 (10.34%) Performance Management
4 2 (6.90%) Performance Monitoring
4 2 (6.90%) Six Sigma
5 1 (3.45%) Project Management
5 1 (3.45%) Service Management
5 1 (3.45%) PRINCE2
5 1 (3.45%) E-Commerce
5 1 (3.45%) Workflow
5 1 (3.45%) Stakeholder Management
5 1 (3.45%) Workflow Management
5 1 (3.45%) Incident Management
5 1 (3.45%) Lean Six Sigma
5 1 (3.45%) Release Management
5 1 (3.45%) Capacity Planning
Qualifications
1 4 (13.79%) MCSE
1 4 (13.79%) MCSA
1 4 (13.79%) Microsoft Certification
2 1 (3.45%) PMP
2 1 (3.45%) PMI Certification
2 1 (3.45%) Degree
2 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 1 (3.45%) ISO 9001
System Software
1 10 (34.48%) VMware ESX
1 10 (34.48%) VMware Infrastructure
1 10 (34.48%) Hyper-V
1 10 (34.48%) NFS
2 9 (31.03%) Active Directory
3 4 (13.79%) vSphere
Systems Management
1 7 (24.14%) WSUS
2 3 (10.34%) SCCM
2 3 (10.34%) SCOM
2 3 (10.34%) Tivoli Storage Manager
3 1 (3.45%) NetBackup
3 1 (3.45%) Backup Exec
3 1 (3.45%) Symantec Enterprise Vault
Vendors
1 17 (58.62%) VMware
2 11 (37.93%) Symantec
3 8 (27.59%) Citrix
4 5 (17.24%) Microsoft
5 2 (6.90%) ServiceNow
5 2 (6.90%) BT
6 1 (3.45%) Avaya
6 1 (3.45%) hybris
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £28,000 to £35,000 per annum
Posted: 5 days ago