The table below looks at the statistics for SLA skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 38 63 56
Rank change year-on-year
+25 -7
Permanent jobs citing SLA 35 15 9
As % of all permanent IT jobs located in the North East 5.88% 2.13% 1.56%
As % of the Quality Assurance & Compliance category 43.75% 28.30% 21.95%
Number of salaries quoted 30 10 7
Average salary £47,500 £26,500 £30,000
Average salary % change year-on-year
+79.24% -11.66%
90% offered a salary of more than £17,000 £22,400 £22,184
10% offered a salary of more than £55,000 £44,500 £67,500
UK excluding London average salary £35,000 £35,000 £35,000
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
80 53 41
As % of all permanent IT jobs located in the North East 13.45% 7.54% 7.12%
Number of salaries quoted 73 44 37
Average salary £42,250 £35,500 £44,000
Average salary % change year-on-year
+19.01% -19.31%
90% offered a salary of more than £22,500 £23,900 £28,500
10% offered a salary of more than £55,000 £48,600 £80,000
UK excluding London average salary £44,500 £42,500 £42,000
% change year-on-year
+4.70% +1.19%

SLA
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North East region.

SLA Salary Trend in the North East

SLA
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing SLA across the North East region over the 3 months to 13 February 2016.

SLA Salary Histogram in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +14 24 £40,000 +66.66% 6
Durham - 11 £55,000 - 1
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 13 February 2016, IT jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 18 (33.33%) ITIL
2 17 (31.48%) SAP
2 17 (31.48%) Finance
2 17 (31.48%) Manufacturing
3 16 (29.63%) SAP PP
3 16 (29.63%) Integration Testing
4 14 (25.93%) Service Delivery
5 9 (16.67%) Degree
6 8 (14.81%) Service Management
6 8 (14.81%) Microsoft
6 8 (14.81%) Windows
6 8 (14.81%) Continuous Improvement
7 7 (12.96%) Analytical Skills
7 7 (12.96%) MS Office
7 7 (12.96%) PRINCE2
7 7 (12.96%) Management Information System
7 7 (12.96%) Project Management
7 7 (12.96%) SAP Implementation
7 7 (12.96%) Waterfall
7 7 (12.96%) Agile Software Development
8 6 (11.11%) Logistics
8 6 (11.11%) Active Directory
8 6 (11.11%) Unit4 Business World
8 6 (11.11%) NHS
8 6 (11.11%) Windows Server
8 6 (11.11%) Business Transformation
9 5 (9.26%) Public Cloud
9 5 (9.26%) SharePoint
9 5 (9.26%) CSS
9 5 (9.26%) HTML

SLA
Top Related IT Skills in the North East by Category

For the 6 months to 13 February 2016, IT jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.26%) SharePoint
2 4 (7.41%) SharePoint 2010
3 3 (5.56%) IIS
3 3 (5.56%) OpenStack
4 1 (1.85%) MS Exchange
4 1 (1.85%) SharePoint 2013
4 1 (1.85%) SharePoint Server
Applications
1 7 (12.96%) MS Office
2 4 (7.41%) InfoPath
2 4 (7.41%) MS Excel
3 1 (1.85%) MS Visio
Business Applications
1 16 (29.63%) SAP PP
2 6 (11.11%) Unit4 Business World
Cloud Services
1 3 (5.56%) Amazon AWS
1 3 (5.56%) DigitalOcean
1 3 (5.56%) Linode
2 1 (1.85%) Azure Active Directory
2 1 (1.85%) Microsoft Azure
2 1 (1.85%) Office 365
Communications & Networking
1 3 (5.56%) Firewall
2 2 (3.70%) DNS
2 2 (3.70%) NAS
3 1 (1.85%) DHCP
3 1 (1.85%) LAN
3 1 (1.85%) TCP/IP
3 1 (1.85%) WAN
Database & Business Intelligence
1 5 (9.26%) SQL Server
2 3 (5.56%) MySQL
2 3 (5.56%) PostgreSQL
3 1 (1.85%) PerformancePoint
3 1 (1.85%) SAP Data Services
3 1 (1.85%) SQL Server 2005
Development Applications
1 3 (5.56%) Vagrant
General
1 17 (31.48%) Finance
1 17 (31.48%) Manufacturing
2 5 (9.26%) Banking
3 2 (3.70%) Financial Institution
4 1 (1.85%) Local Government
4 1 (1.85%) Telecoms
Job Titles
1 16 (29.63%) Consultant
1 16 (29.63%) SAP Consultant
1 16 (29.63%) SAP PP Consultant
2 12 (22.22%) Service Manager
3 11 (20.37%) Analyst
4 7 (12.96%) Administrator
4 7 (12.96%) Delivery Manager
4 7 (12.96%) Services Delivery Manager
5 6 (11.11%) Implementation Consultant
5 6 (11.11%) SAP Implementation Consultant
6 5 (9.26%) Service Analyst
6 5 (9.26%) Service Desk Analyst
6 5 (9.26%) Support Analyst
7 3 (5.56%) IT Analyst
7 3 (5.56%) IT Support
7 3 (5.56%) IT Support Analyst
7 3 (5.56%) Operations Manager
7 3 (5.56%) Pensions Administrator
7 3 (5.56%) SharePoint Support
7 3 (5.56%) Systems Manager
Libraries, Frameworks & Software Standards
1 5 (9.26%) CSS
1 5 (9.26%) HTML
2 1 (1.85%) .NET
2 1 (1.85%) CSS3
2 1 (1.85%) HTML5
Miscellaneous
1 7 (12.96%) Analytical Skills
1 7 (12.96%) Management Information System
2 6 (11.11%) NHS
3 5 (9.26%) Public Cloud
4 4 (7.41%) Taxonomies
5 2 (3.70%) Blackberry
5 2 (3.70%) Private Cloud
6 1 (1.85%) Replication
6 1 (1.85%) Statistics
Operating Systems
1 8 (14.81%) Windows
2 6 (11.11%) Windows Server
3 3 (5.56%) CentOS
3 3 (5.56%) Red Hat Enterprise Linux
4 2 (3.70%) Linux
4 2 (3.70%) Windows 8
5 1 (1.85%) Windows 7
5 1 (1.85%) Windows Server 2003
5 1 (1.85%) Windows Server 2008
Processes & Methodologies
1 18 (33.33%) ITIL
2 16 (29.63%) Integration Testing
3 14 (25.93%) Service Delivery
4 8 (14.81%) Continuous Improvement
4 8 (14.81%) Service Management
5 7 (12.96%) Agile Software Development
5 7 (12.96%) PRINCE2
5 7 (12.96%) Project Management
5 7 (12.96%) SAP Implementation
5 7 (12.96%) Waterfall
6 6 (11.11%) Business Transformation
6 6 (11.11%) Logistics
7 5 (9.26%) Data Protection
7 5 (9.26%) Incident Management
8 4 (7.41%) ITSM
9 3 (5.56%) Capacity Management
9 3 (5.56%) Change Management
9 3 (5.56%) ERP
9 3 (5.56%) Operations Management
9 3 (5.56%) Risk Management
Programming Languages
1 5 (9.26%) JavaScript
1 5 (9.26%) PowerShell
1 5 (9.26%) SQL
2 3 (5.56%) C
3 1 (1.85%) T-SQL
Qualifications
1 9 (16.67%) Degree
2 3 (5.56%) ITIL Foundation Certificate
3 2 (3.70%) MCP
4 1 (1.85%) CIPD
4 1 (1.85%) SC Cleared
4 1 (1.85%) Security Cleared
Quality Assurance & Compliance
1 2 (3.70%) ISO 9000
System Software
1 6 (11.11%) Active Directory
2 4 (7.41%) VMware Infrastructure
3 3 (5.56%) VirtualBox
3 3 (5.56%) Xen
Systems Management
1 3 (5.56%) Ansible
1 3 (5.56%) Nagios
1 3 (5.56%) OpenNMS
1 3 (5.56%) Opscode Chef
1 3 (5.56%) Puppet
1 3 (5.56%) ZABBIX
1 3 (5.56%) Zenoss
Vendors
1 17 (31.48%) SAP
2 8 (14.81%) Microsoft
3 5 (9.26%) BT
4 4 (7.41%) VMware
5 3 (5.56%) Google
5 3 (5.56%) Rackspace
5 3 (5.56%) SaltStack
6 1 (1.85%) Apple
6 1 (1.85%) Remedy
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