2nd Line Desktop Support Jobs in the North West

Second Line Desktop Support
England > North West

The median Second Line Desktop Support salary in the North West is £28,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 289 300 -
Rank change year-on-year +11 - -
Permanent jobs requiring a 2nd Line Desktop Support 2 3 0
As % of all permanent jobs advertised in the North West 0.021% 0.037% -
As % of the Job Titles category 0.022% 0.042% -
Number of salaries quoted 1 3 0
Median annual salary (50th Percentile) £28,000 £32,500 -
Median % change year-on-year -13.85% - -
England median annual salary £32,500 £31,658 £33,250
% change year-on-year +2.66% -4.79% +12.24%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,193 7,147 9,027
% of permanent jobs with a recognized job title 94.83% 89.24% 96.00%
Number of salaries quoted 7,071 4,129 5,469
10th Percentile £27,250 £30,000 £28,996
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £81,600 £82,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

2nd Line Desktop Support
Job Vacancy Trend in the North West

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for 2nd Line Desktop Support in the North West

2nd Line Desktop Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing 2nd Line Desktop Support in the North West.

Salary trend for 2nd Line Desktop Support in the North West

2nd Line Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the North West region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester - 2 £28,000 -
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 25 April 2024, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 2nd Line Desktop Support in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Social Skills
2 1 (50.00%) Microsoft Office
2 1 (50.00%) ITIL
2 1 (50.00%) CCNA
2 1 (50.00%) Cisco Certification
2 1 (50.00%) A+ Certification
2 1 (50.00%) Microsoft Excel
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) TCP/IP
2 1 (50.00%) Service Delivery
2 1 (50.00%) Disaster Recovery
2 1 (50.00%) Firewall
2 1 (50.00%) Wireless
2 1 (50.00%) Telecoms
2 1 (50.00%) Law
2 1 (50.00%) Legal
2 1 (50.00%) VMware
2 1 (50.00%) Data Management
2 1 (50.00%) Document Management
2 1 (50.00%) Microsoft PowerPoint
2 1 (50.00%) Degree
2 1 (50.00%) SCCM
2 1 (50.00%) Video Conferencing
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) PowerShell
2 1 (50.00%) Hyper-V

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft Office
1 1 (50.00%) Microsoft PowerPoint
Cloud Services
1 1 (50.00%) AWS
1 1 (50.00%) GCP
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) Firewall
1 1 (50.00%) LAN
1 1 (50.00%) Remote Desktop
1 1 (50.00%) TCP/IP
1 1 (50.00%) WAN
1 1 (50.00%) Wireless
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Law
2 1 (50.00%) Legal
2 1 (50.00%) Telecoms
Miscellaneous
1 1 (50.00%) Video Conferencing
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Data Management
1 1 (50.00%) Disaster Recovery
1 1 (50.00%) Document Management
1 1 (50.00%) ITIL
1 1 (50.00%) Service Delivery
Programming Languages
1 1 (50.00%) PowerShell
Qualifications
1 1 (50.00%) A+ Certification
1 1 (50.00%) AWS Certification
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Degree
System Software
1 1 (50.00%) Hyper-V
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) Microsoft Intune
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Aruba
2 1 (50.00%) VMware