ITIL Jobs in the North West

ITIL (Information Technology Infrastructure Library)
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 43 56 52
Rank change year-on-year +13 -4 -1
Permanent jobs citing ITIL 463 463 599
As % of all permanent jobs advertised in the North West 4.78% 5.81% 6.37%
As % of the Processes & Methodologies category 5.74% 6.07% 6.68%
Number of salaries quoted 387 336 441
10th Percentile £26,250 £23,875 £24,875
25th Percentile £34,750 £31,250 £33,000
Median annual salary (50th Percentile) £43,500 £42,500 £45,000
Median % change year-on-year +2.35% -5.56% +6.51%
75th Percentile £57,500 £53,188 £56,300
90th Percentile £67,968 £67,500 £68,750
England median annual salary £49,000 £47,500 £47,500
% change year-on-year +3.16% - +5.56%

All Process and Methodology Skills
North West

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,062 7,624 8,971
As % of all permanent jobs advertised in the North West 83.15% 95.74% 95.33%
Number of salaries quoted 6,132 3,949 5,362
10th Percentile £27,775 £30,500 £30,000
25th Percentile £37,500 £41,250 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,050 £70,000 £67,500
90th Percentile £80,000 £82,500 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

3-month moving average salary quoted in jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

Salary distribution for jobs citing ITIL in the North West over the 6 months to 27 April 2024.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +29 215 £45,750 +8.79% 56
Cheshire -6 96 £42,500 -5.56% 24
Merseyside -13 68 £35,000 -12.50% 4
Lancashire +9 65 £44,274 +0.57% 8
Cumbria -1 12 £36,500 -43.85% 4
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (12.31%) Microsoft Exchange
2 12 (2.59%) SharePoint
3 3 (0.65%) IIS
4 1 (0.22%) Apache
4 1 (0.22%) Confluence
4 1 (0.22%) WebSphere
Applications
1 34 (7.34%) Microsoft Office
2 9 (1.94%) Microsoft Excel
3 6 (1.30%) Microsoft PowerPoint
4 2 (0.43%) MS Visio
Business Applications
1 13 (2.81%) Dynamics CRM
1 13 (2.81%) Infor SunSystems
1 13 (2.81%) iTrent
2 9 (1.94%) SAP CX
2 9 (1.94%) SAP S/4HANA
3 5 (1.08%) NEC Housing
4 3 (0.65%) Oracle ERP
5 2 (0.43%) Unit4 Business World
6 1 (0.22%) Aareon QL
6 1 (0.22%) Carpe Diem
6 1 (0.22%) Dynamics GP
6 1 (0.22%) Elite 3E
6 1 (0.22%) MIS ActiveH
6 1 (0.22%) OPENHousing
6 1 (0.22%) Remedy ITSM
Cloud Services
1 140 (30.24%) Azure
2 122 (26.35%) Microsoft 365
3 53 (11.45%) AWS
4 36 (7.78%) Entra ID
5 32 (6.91%) IaaS
6 20 (4.32%) Power Platform
7 16 (3.46%) SaaS
8 14 (3.02%) PaaS
9 8 (1.73%) Azure Data Factory
9 8 (1.73%) GCP
9 8 (1.73%) PowerApps
10 7 (1.51%) Azure DevOps
10 7 (1.51%) Power Automate
11 6 (1.30%) Dynamics 365
11 6 (1.30%) OCI
11 6 (1.30%) OneDrive
12 5 (1.08%) Amazon CloudWatch
13 4 (0.86%) AWS CloudTrail
13 4 (0.86%) Cloud Computing
13 4 (0.86%) Google Workspace
Communications & Networking
1 55 (11.88%) Firewall
2 52 (11.23%) DNS
3 44 (9.50%) DHCP
4 39 (8.42%) LAN
5 33 (7.13%) WAN
6 24 (5.18%) Network Security
7 19 (4.10%) VPN
8 14 (3.02%) Remote Desktop
8 14 (3.02%) TCP/IP
8 14 (3.02%) VoIP
9 11 (2.38%) Wireless
10 9 (1.94%) SSL
10 9 (1.94%) Wi-Fi
11 7 (1.51%) Intrusion Detection
11 7 (1.51%) VLAN
11 7 (1.51%) WLAN
12 5 (1.08%) VSAN
13 3 (0.65%) Internet
13 3 (0.65%) SD-WAN
14 2 (0.43%) Cisco ISE
Database & Business Intelligence
1 30 (6.48%) SQL Server
2 15 (3.24%) MySQL
3 13 (2.81%) BusinessObjects
4 10 (2.16%) Data Warehouse
5 6 (1.30%) Oracle Database
5 6 (1.30%) Power BI
6 4 (0.86%) Oracle Database 12c
6 4 (0.86%) PostgreSQL
7 2 (0.43%) Azure SQL Database
7 2 (0.43%) Crystal Reports
7 2 (0.43%) QlikView
7 2 (0.43%) Relational Database
7 2 (0.43%) SQL Server Reporting Services
8 1 (0.22%) Amazon RDS
8 1 (0.22%) Elasticsearch
8 1 (0.22%) MongoDB
Development Applications
1 11 (2.38%) GitLab
2 7 (1.51%) Artifactory
3 5 (1.08%) JIRA
3 5 (1.08%) MSI
4 3 (0.65%) IBM UrbanCode
5 2 (0.43%) SQL Server Management Studio (SSMS)
5 2 (0.43%) Visual Studio
6 1 (0.22%) AdminStudio
6 1 (0.22%) Eclipse
6 1 (0.22%) Git
General
1 167 (36.07%) Social Skills
2 76 (16.41%) Finance
3 45 (9.72%) Analytical Skills
4 41 (8.86%) Public Sector
5 34 (7.34%) Legal
6 28 (6.05%) Law
7 20 (4.32%) Organisational Skills
8 15 (3.24%) Inclusion and Diversity
9 14 (3.02%) Retail
10 11 (2.38%) Presentation Skills
11 7 (1.51%) Banking
11 7 (1.51%) Influencing Skills
11 7 (1.51%) Telecoms
12 5 (1.08%) Games
12 5 (1.08%) Manufacturing
13 4 (0.86%) Back Office
13 4 (0.86%) Local Government
13 4 (0.86%) Pharmaceutical
13 4 (0.86%) Police
14 1 (0.22%) Financial Institution
Job Titles
1 100 (21.60%) Infrastructure Engineer
2 99 (21.38%) Analyst
3 61 (13.17%) Senior
4 46 (9.94%) IT Engineer
5 40 (8.64%) IT Manager
6 39 (8.42%) IT Support
7 38 (8.21%) Service Manager
8 37 (7.99%) Service Analyst
9 36 (7.78%) Support Analyst
10 29 (6.26%) Cloud Engineer
11 24 (5.18%) IT Services Manager
11 24 (5.18%) Support Engineer
12 22 (4.75%) Service Desk Analyst
13 21 (4.54%) Senior Infrastructure Engineer
14 20 (4.32%) Cloud Infrastructure Engineer
14 20 (4.32%) Lead
14 20 (4.32%) Microsoft 365 Engineer
15 19 (4.10%) IT Analyst
16 17 (3.67%) Financial Analyst
17 16 (3.46%) Architect
Libraries, Frameworks & Software Standards
1 5 (1.08%) .NET
2 4 (0.86%) React
3 2 (0.43%) Web Services
4 1 (0.22%) EDI
4 1 (0.22%) Middleware
4 1 (0.22%) RabbitMQ
4 1 (0.22%) SAML
4 1 (0.22%) Software Packaging
Miscellaneous
1 49 (10.58%) Management Information System
2 48 (10.37%) Data Centre
3 33 (7.13%) Public Cloud
4 31 (6.70%) Self-Motivation
5 24 (5.18%) Driving Licence
6 16 (3.46%) Onboarding
7 11 (2.38%) Hybrid Cloud
8 10 (2.16%) iPad
9 9 (1.94%) Smartphone
10 8 (1.73%) Fat Client
10 8 (1.73%) Replication
10 8 (1.73%) Thin Client
11 7 (1.51%) CMDB
11 7 (1.51%) Team-Oriented Environment
12 6 (1.30%) Enterprise Software
12 6 (1.30%) Greenfield Project
13 5 (1.08%) Data Protection Act
13 5 (1.08%) Enterprise Storage
13 5 (1.08%) EPoS
13 5 (1.08%) Security Posture
Operating Systems
1 157 (33.91%) Windows
2 65 (14.04%) Windows Server
3 31 (6.70%) Linux
4 25 (5.40%) Windows 10
5 22 (4.75%) Unix
6 16 (3.46%) Android
7 13 (2.81%) Apple iOS
8 11 (2.38%) Windows Server 2012
9 9 (1.94%) Windows Phone
9 9 (1.94%) Windows Server 2019
10 7 (1.51%) Mac OS
11 6 (1.30%) Windows Server 2016
12 4 (0.86%) Windows Vista
Processes & Methodologies
1 123 (26.57%) Infrastructure Engineering
2 115 (24.84%) Service Management
3 105 (22.68%) Customer Service
4 100 (21.60%) Problem-Solving
5 82 (17.71%) ITSM
6 81 (17.49%) Continuous Improvement
6 81 (17.49%) Service Delivery
7 76 (16.41%) Mentoring
8 68 (14.69%) Change Management
9 61 (13.17%) Project Management
10 60 (12.96%) Coaching
11 55 (11.88%) Migration
12 54 (11.66%) Disaster Recovery
13 48 (10.37%) Cybersecurity
13 48 (10.37%) Roadmaps
14 47 (10.15%) Stakeholder Management
15 43 (9.29%) Agile
16 41 (8.86%) PRINCE2
17 38 (8.21%) Incident Management
18 37 (7.99%) Information Security
Programming Languages
1 34 (7.34%) SQL
2 32 (6.91%) PowerShell
3 9 (1.94%) Swift
3 9 (1.94%) T-SQL
4 8 (1.73%) Python
5 4 (0.86%) Bash
6 3 (0.65%) Groovy
7 2 (0.43%) Data Analysis Expressions
8 1 (0.22%) Java
8 1 (0.22%) PHP
Qualifications
1 70 (15.12%) Degree
2 27 (5.83%) ITIL Certification
3 22 (4.75%) CISSP
4 21 (4.54%) Security Cleared
5 20 (4.32%) Microsoft Certification
6 17 (3.67%) Azure Certification
7 15 (3.24%) SC Cleared
8 14 (3.02%) CCNA
8 14 (3.02%) Cisco Certification
9 13 (2.81%) DBS Check
9 13 (2.81%) PMI Certification
10 9 (1.94%) AWS Certification
10 9 (1.94%) ITIL Foundation Certificate
10 9 (1.94%) MCP
10 9 (1.94%) PMP
11 8 (1.73%) ISEB
12 7 (1.51%) APMP
12 7 (1.51%) PRINCE2 Practitioner
13 6 (1.30%) CISA
14 5 (1.08%) A+ Certification
Quality Assurance & Compliance
1 58 (12.53%) SLA
2 34 (7.34%) ISO/IEC 27001
3 24 (5.18%) Cyber Essentials
4 13 (2.81%) GDPR
5 7 (1.51%) NIST
5 7 (1.51%) QA
6 6 (1.30%) PCI DSS
7 5 (1.08%) Cyber Essentials PLUS
7 5 (1.08%) SOC 2
8 4 (0.86%) Accessibility
8 4 (0.86%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 4 (0.86%) PMO
9 3 (0.65%) ISO 9000
10 2 (0.43%) HIPAA
11 1 (0.22%) Data Quality
11 1 (0.22%) FISMA
11 1 (0.22%) HITRUST
11 1 (0.22%) Sarbanes-Oxley
System Software
1 119 (25.70%) Active Directory
2 44 (9.50%) VMware Infrastructure
3 40 (8.64%) Hyper-V
4 9 (1.94%) Terminal Services
5 8 (1.73%) VMware ESXi
6 7 (1.51%) vSphere
7 5 (1.08%) Firmware
8 3 (0.65%) Virtual Desktop
8 3 (0.65%) Virtual Machines
9 2 (0.43%) Docker
9 2 (0.43%) IAG
10 1 (0.22%) DFS Replication
Systems Management
1 39 (8.42%) Microsoft Intune
2 20 (4.32%) Terraform
3 11 (2.38%) Ansible
4 9 (1.94%) AirWatch
4 9 (1.94%) SCCM
5 8 (1.73%) Jamf Pro
6 7 (1.51%) Systems Management Server (SMS)
7 6 (1.30%) Progress Chef
8 5 (1.08%) Kubernetes
8 5 (1.08%) Nessus
9 4 (0.86%) Autotask
9 4 (0.86%) ZABBIX
10 2 (0.43%) FortiGate
10 2 (0.43%) Grafana
10 2 (0.43%) Prometheus
10 2 (0.43%) Single Sign-On
10 2 (0.43%) vRealize
11 1 (0.22%) CSIRT
11 1 (0.22%) Nagios
Vendors
1 198 (42.76%) Microsoft
2 68 (14.69%) VMware
3 35 (7.56%) Citrix
4 34 (7.34%) Cisco
5 31 (6.70%) ServiceNow
6 25 (5.40%) SAP
7 15 (3.24%) Fortinet
8 13 (2.81%) Infor
9 11 (2.38%) Dynatrace
10 10 (2.16%) Splunk
11 9 (1.94%) BMC
11 9 (1.94%) Dell
11 9 (1.94%) HP
11 9 (1.94%) NetApp
11 9 (1.94%) Oracle
11 9 (1.94%) Veeam
12 8 (1.73%) Databricks
12 8 (1.73%) F5
12 8 (1.73%) IBM
13 7 (1.51%) Rapid7