North West ITIL Jobs

This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the North West region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the last 3 months to 13 May 2008 with a comparison to the same period last year.

Information Technology Infrastructure Library (ITIL)
Location Aberdeen Abingdon Altrincham Amersham Ascot Avon Aylesbury Banbury Barnet Barnsley Basildon Basingstoke Bath Batley Beaconsfield Bedford Bedfordshire Belfast Berkshire Bicester Bingley Birkenhead Birmingham Bishop's Stortford Blackpool Bolton Borehamwood Bournemouth Brackley Bracknell Bradford Brentford Bridgend Brighton Bristol Buckinghamshire Burnley Burton-upon-Trent Bury Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Channel Islands Chatham Chelmsford Cheltenham Chertsey Cheshire Chessington Chester Chesterfield Chippenham Cirencester City of London Clapham Colchester Corby County Antrim County Londonderry Coventry Crawley Crewe Croydon Cumbria Darlington Dartford Daventry Deeside Derby Derbyshire Devon Dewsbury Docklands, London Doncaster Dorking Dorset Dudley Dumfries and Galloway Dundee Dunstable Durham Ealing East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Exeter Falkirk Fareham Farnborough Feltham Flintshire Folkestone Gatwick Glasgow Gloucester Gloucestershire Godalming Gosport Grangemouth Great Missenden Greenford Grimsby Guildford Hammersmith Hampshire Harlow Harrogate Harrow Havant Haverhill Hayes Hemel Hempstead Herefordshire Hertford Hertfordshire High Wycombe Highland Hinckley Home Counties Huddersfield Hull Huntingdon Inverness Ipswich Isle of Wight Jersey Kent Kettering Kingston Upon Thames Kingswinford Knaresborough Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Leominster Lewes Lincolnshire Liverpool Livingston London Loughborough Luton Lytham St Annes M4 Corridor Macclesfield Maidenhead Maidstone Malmesbury Manchester Market Harborough Marlow Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Newport Newton-le-Willows Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Orpington Oswestry Oxford Oxfordshire Paddington Paisley Peterborough Plymouth Poole Portsmouth Prescot Preston Pudsey Reading Redditch Reigate Renfrewshire Rickmansworth Ripon Romford Rotherham Rugby Ruislip Runcorn Sale Salisbury Scotland Selby Sevenoaks Sheffield Shropshire Sidcup Skipton Slough Solihull Somerset South Coast South Croydon South East South Wales South West South Yorkshire Southampton Southwark Spalding St Albans Stafford Staffordshire Stevenage Stirling Stockport Stranraer Stratford-upon-Avon Street Suffolk Surrey Sussex Swansea Swindon Tadworth Tamworth Teddington Telford Thame Thames Valley Trowbridge Tunbridge Wells Tyne and Wear UK Uxbridge Wakefield Wales Wallington Walton-on-Thames Warrington Warwick Warwickshire Watford Wednesbury Wellingborough Welwyn Garden City Wembley West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Westminster Wetherby Weybridge Wigan Wilmslow Wiltshire Winchester Windsor Winsford Wirral Witney Woking Wokingham Wolverhampton Worcester Worcestershire Worthing York Yorkshire	3 months to 13 May 2008	Same period last year
Rank	36	26
Rank change on same period last year	-10
Matching permanent IT job ads	580	757
As % of all UK permanent IT job ads sampled	0.284 %	0.325 %
As % of the category below	7.726 %	9.533 %
Salaries quoted	507	611
Average minimum salary	£33,548	£40,304
Average salary	£36,116	£44,651
% change on same period last year	-19.11 %
Average maximum salary	£38,684	£48,997
UK excluding London average salary	£39,805	£41,719
% change on same period last year	-4.58 %
Processes & Methodologies North West
Matching permanent IT job ads	7507	7941
As % of all UK permanent IT job ads sampled	3.672 %	3.410 %
Salaries quoted	6293	6425
Average minimum salary	£36,779	£39,305
Average salary	£40,653	£43,467
% change on same period last year	-6.47 %
Average maximum salary	£44,526	£47,629
UK excluding London average salary	£42,900	£44,043
% change on same period last year	-2.59 %
ITIL England

ITIL
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing ITIL across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITIL
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing ITIL across the North West region.

ITIL
Salary Histogram

The chart provides a salary histogram for IT jobs citing ITIL across the North West region over the past 3 months.

ITIL
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the North West region over the past 3 months.

Rank	Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
1	Cheshire	-2	267	£36,833	-4.73 %
2	Manchester	-45	147	£34,577	-34.20 %
3	Merseyside	0	66	£34,869	-2.26 %
4	Lancashire	-11	45	£32,277	-17.45 %
5	Cumbria	-2	1	£40,000	+46.59 %

ITIL England

ITIL
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the North West region citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL.

1 345 (27.91 %) Finance 2 279 (22.57 %) Service Delivery 3 264 (21.36 %) Service Management 4 259 (20.95 %) Windows 5 241 (19.50 %) PRINCE2 6 204 (16.50 %) SLA 7 198 (16.02 %) Project Management 8 197 (15.94 %) ITIL Certification 9 191 (15.45 %) Microsoft 10 137 (11.08 %) Active Directory 11 136 (11.00 %) Unix 12 130 (10.52 %) MS Excel 13 123 (9.951 %) Pensions 14 122 (9.871 %) Telecoms 15 109 (8.819 %) Microsoft Certification

16 100 (8.091 %) Degree 17 97 (7.848 %) MS Office 18 95 (7.686 %) Supplier Management 19 91 (7.362 %) Change Management 19 91 (7.362 %) Citrix 20 85 (6.877 %) MCSE 21 78 (6.311 %) Stakeholder Management 22 77 (6.230 %) Mainframe 23 73 (5.906 %) HP 23 73 (5.906 %) Health 24 70 (5.663 %) PRINCE2 Practitioner 25 69 (5.583 %) Resource Management 26 67 (5.421 %) SQL 27 65 (5.259 %) SQL Server 27 65 (5.259 %) Windows XP

ITIL
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the North West region citing ITIL also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL. Up to 20 skills are shown per category.

Application Development 1 20 (1.618 %) WebSphere 2 13 (1.052 %) Middleware 3 10 (0.809 %) .NET 4 7 (0.566 %) HTML 5 5 (0.405 %) J2EE 5 5 (0.405 %) WBIMB 5 5 (0.405 %) Application Packaging 6 4 (0.324 %) ASP 6 4 (0.324 %) ASP.NET 6 4 (0.324 %) CSS 6 4 (0.324 %) XML 7 3 (0.243 %) WebServices 7 3 (0.243 %) .NET Framework 8 2 (0.162 %) WSH 8 2 (0.162 %) WinForms 8 2 (0.162 %) AJAX 8 2 (0.162 %) JSP 8 2 (0.162 %) ASP.NET 2.0 9 1 (0.081 %) Adobe Flex 9 1 (0.081 %) ODBC	Application Platforms 1 62 (5.016 %) MS Exchange 2 40 (3.236 %) Lotus Notes 3 38 (3.074 %) IIS 4 31 (2.508 %) Exchange Server 2003 5 27 (2.184 %) Exchange Server 2000 6 25 (2.023 %) Apache 7 16 (1.294 %) Exchange Server 2007 8 14 (1.133 %) WebSphere Application Server 9 11 (0.890 %) Exchange Server 5.5 10 10 (0.809 %) Exstream Dialogue 11 8 (0.647 %) Gentran 11 8 (0.647 %) SAS 12 7 (0.566 %) WebSphere MQ 13 5 (0.405 %) Lotus Domino 14 3 (0.243 %) Tomcat 15 2 (0.162 %) WorkSite 16 1 (0.081 %) Documentum 16 1 (0.081 %) WebSphere Message Broker
Applications 1 130 (10.52 %) MS Excel 2 97 (7.848 %) MS Office 3 24 (1.942 %) MS Project 4 10 (0.809 %) MS PowerPoint 5 6 (0.485 %) MS Visio 6 1 (0.081 %) AutoCAD 6 1 (0.081 %) DeltaView	Business Applications 1 15 (1.214 %) Remedy ITSM 2 8 (0.647 %) SAP ERP 3 7 (0.566 %) Navision 4 4 (0.324 %) assyst 5 3 (0.243 %) Oracle Applications 5 3 (0.243 %) Oracle Financials 6 2 (0.162 %) SAP R/3 6 2 (0.162 %) Oracle EBS 6 2 (0.162 %) e-Work 7 1 (0.081 %) Oracle 11i 7 1 (0.081 %) Great Plains 7 1 (0.081 %) WebTrends
Communications & Networking 1 51 (4.126 %) SAN 2 41 (3.317 %) LAN 3 40 (3.236 %) Firewall 4 39 (3.155 %) TCP/IP 5 35 (2.832 %) Internet 6 32 (2.589 %) WAN 7 21 (1.699 %) VPN 8 20 (1.618 %) DNS 9 19 (1.537 %) VoIP 10 13 (1.052 %) WINS 10 13 (1.052 %) LDAP 11 12 (0.971 %) SMS 12 9 (0.728 %) HTTP 12 9 (0.728 %) MPLS 12 9 (0.728 %) Nortel Meridian 13 8 (0.647 %) DHCP 14 7 (0.566 %) Wireless 14 7 (0.566 %) Frame Relay 14 7 (0.566 %) Intranet 14 7 (0.566 %) SSL	Database & Business Intelligence 1 65 (5.259 %) SQL Server 2 26 (2.104 %) SQL Server 2005 3 19 (1.537 %) SQL Server 2000 4 9 (0.728 %) Oracle 8/8i 5 7 (0.566 %) DB2 5 7 (0.566 %) MySQL 6 4 (0.324 %) MS Access 6 4 (0.324 %) RDBMS 6 4 (0.324 %) SQL Server 7 6 4 (0.324 %) SQL Server Reporting Services 7 3 (0.243 %) SQL Server Integration Services 7 3 (0.243 %) SAP BW 8 2 (0.162 %) Oracle 10g 8 2 (0.162 %) BusinessObjects 8 2 (0.162 %) Datawarehouse 8 2 (0.162 %) Oracle 9i 8 2 (0.162 %) Oracle Reports 8 2 (0.162 %) SQL Server Analysis Services 8 2 (0.162 %) Microsoft Analysis Services 9 1 (0.081 %) Crystal Reports
Development Applications 1 13 (1.052 %) Introscope 2 5 (0.405 %) Synon 2 5 (0.405 %) Eclipse 3 2 (0.162 %) Visual Studio 4 1 (0.081 %) Flash 4 1 (0.081 %) TestDirector 4 1 (0.081 %) PowerBuilder 4 1 (0.081 %) MSI	General 1 345 (27.91 %) Finance 2 123 (9.951 %) Pensions 3 122 (9.871 %) Telecoms 4 73 (5.906 %) Health 5 55 (4.450 %) Education 6 46 (3.722 %) Banking 7 31 (2.508 %) Government 8 30 (2.427 %) Retail 9 24 (1.942 %) Insurance 10 16 (1.294 %) Publishing 10 16 (1.294 %) Manufacturing 11 10 (0.809 %) Marketing 12 9 (0.728 %) Law 13 7 (0.566 %) Legal 14 6 (0.485 %) Local Government 15 5 (0.405 %) Billing 15 5 (0.405 %) Pharmaceutical 16 4 (0.324 %) Construction 17 3 (0.243 %) Back Office 18 2 (0.162 %) Automotive
Job Titles 1 254 (20.55 %) Analyst 2 189 (15.29 %) Service Manager 3 128 (10.36 %) Project Manager 4 118 (9.547 %) Consultant 5 93 (7.524 %) Delivery Manager 6 91 (7.362 %) Services Delivery Manager 7 73 (5.906 %) Service Analyst 8 61 (4.935 %) Support Analyst 9 58 (4.693 %) IT Manager 10 54 (4.369 %) Management Consultant 11 52 (4.207 %) Administrator 11 52 (4.207 %) Team Leader 12 49 (3.964 %) Service Management Consultant 13 42 (3.398 %) Service Desk Analyst 14 40 (3.236 %) Senior Manager 15 36 (2.913 %) Problem Manager 16 34 (2.751 %) ITIL Consultant 17 33 (2.670 %) Systems Analyst 17 33 (2.670 %) Programme Manager 18 32 (2.589 %) Infrastructure Manager	Miscellaneous 1 77 (6.230 %) Mainframe 2 23 (1.861 %) Blackberry 2 23 (1.861 %) Clustering 3 20 (1.618 %) Management Information System 4 16 (1.294 %) EPoS 4 16 (1.294 %) CMDB 5 14 (1.133 %) Asset Management 6 6 (0.485 %) IVR 7 5 (0.405 %) Client/Server 7 5 (0.405 %) N-Tier 7 5 (0.405 %) HACMP 8 4 (0.324 %) Data Protection Act 8 4 (0.324 %) Dutch Language 9 3 (0.243 %) PMI 9 3 (0.243 %) Statistics 10 2 (0.162 %) French Language 10 2 (0.162 %) PDA 11 1 (0.081 %) PKI 11 1 (0.081 %) NHS 11 1 (0.081 %) NPfIT
Operating Systems 1 259 (20.95 %) Windows 2 136 (11.00 %) Unix 3 65 (5.259 %) Windows XP 4 63 (5.097 %) Linux 5 60 (4.854 %) Windows 2000 6 48 (3.883 %) Windows NT 7 30 (2.427 %) Windows Server 2003 8 25 (2.023 %) AIX 9 19 (1.537 %) Solaris 10 9 (0.728 %) HPUX 11 8 (0.647 %) zOS 12 6 (0.485 %) Debian 12 6 (0.485 %) Fedora 13 4 (0.324 %) NetWare 14 3 (0.243 %) MVS 15 2 (0.162 %) Windows XP Embedded 15 2 (0.162 %) Windows CE 16 1 (0.081 %) SUSE	Processes & Methodologies 1 279 (22.57 %) Service Delivery 2 264 (21.36 %) Service Management 3 241 (19.50 %) PRINCE2 4 198 (16.02 %) Project Management 5 95 (7.686 %) Supplier Management 6 91 (7.362 %) Change Management 7 78 (6.311 %) Stakeholder Management 8 69 (5.583 %) Resource Management 9 65 (5.259 %) Problem Management 10 57 (4.612 %) Release Management 11 46 (3.722 %) Incident Management 12 45 (3.641 %) ITSM 13 28 (2.265 %) Risk Management 14 27 (2.184 %) CMMI 15 26 (2.104 %) Business Analysis 16 25 (2.023 %) E-Commerce 17 24 (1.942 %) Systems Analysis 18 23 (1.861 %) Business Development 19 21 (1.699 %) CRM 19 21 (1.699 %) Performance Management
Programming Languages 1 67 (5.421 %) SQL 2 49 (3.964 %) C 3 22 (1.780 %) Perl 4 11 (0.890 %) Java 5 10 (0.809 %) C++ 6 9 (0.728 %) VB 7 7 (0.566 %) VBScript 7 7 (0.566 %) C# 8 6 (0.485 %) JavaScript 8 6 (0.485 %) PL/SQL 9 5 (0.405 %) RPG 10 4 (0.324 %) Delphi 11 3 (0.243 %) PL/1 11 3 (0.243 %) COBOL 12 2 (0.162 %) Shell Script 12 2 (0.162 %) VB.NET 12 2 (0.162 %) VBA 13 1 (0.081 %) PHP	Qualifications 1 197 (15.94 %) ITIL Certification 2 109 (8.819 %) Microsoft Certification 3 100 (8.091 %) Degree 4 85 (6.877 %) MCSE 5 70 (5.663 %) PRINCE2 Practitioner 6 51 (4.126 %) MCSA 7 44 (3.560 %) MCP 8 25 (2.023 %) PRINCE2 Certification 9 22 (1.780 %) Cisco Certification 10 21 (1.699 %) ISEB 11 17 (1.375 %) CCNA 12 9 (0.728 %) CISSP 13 8 (0.647 %) Citrix Certification 14 6 (0.485 %) A+ Certification 14 6 (0.485 %) MCDBA 14 6 (0.485 %) PMP 14 6 (0.485 %) PMI Certification 14 6 (0.485 %) MBCS 15 5 (0.405 %) ISEB Practitioner 15 5 (0.405 %) HND
Quality Assurance & Compliance 1 204 (16.50 %) SLA 2 36 (2.913 %) COBIT 3 22 (1.780 %) BS7799 4 19 (1.537 %) Sarbanes-Oxley 5 15 (1.214 %) BS15000 6 6 (0.485 %) QA 7 5 (0.405 %) ISO27001 8 3 (0.243 %) Basel II 9 2 (0.162 %) ISO9000 9 2 (0.162 %) ISO9001 10 1 (0.081 %) ISO9002 10 1 (0.081 %) TickIT 10 1 (0.081 %) ISO17799 10 1 (0.081 %) MiFID 10 1 (0.081 %) BS25999	System Software 1 137 (11.08 %) Active Directory 2 19 (1.537 %) ISA Server 3 7 (0.566 %) NetBackup 3 7 (0.566 %) Terminal Services 3 7 (0.566 %) Citrix Presentation Server 4 6 (0.485 %) Backup Exec 5 5 (0.405 %) VMware ESX 5 5 (0.405 %) MetaFrame 6 4 (0.324 %) Novell eDirectory 7 2 (0.162 %) Tivoli Workload Scheduler
Systems Management 1 29 (2.346 %) Tivoli 2 16 (1.294 %) MOM 3 13 (1.052 %) OpenView Configuration Management 4 12 (0.971 %) OpenView 5 11 (0.890 %) Tivoli Storage Manager 6 10 (0.809 %) Systems Management Server (SMS) 7 7 (0.566 %) ServiceCenter 8 5 (0.405 %) CA SiteMinder 9 4 (0.324 %) WSUS 10 3 (0.243 %) BMC Marimba 10 3 (0.243 %) Norton AntiVirus 10 3 (0.243 %) Tivoli Monitoring 11 2 (0.162 %) Oracle Enterprise Manager 11 2 (0.162 %) Unicenter 11 2 (0.162 %) OMEGAMON 12 1 (0.081 %) BMC PATROL 12 1 (0.081 %) CiscoWorks 12 1 (0.081 %) Tivoli NetView	Vendors 1 191 (15.45 %) Microsoft 2 91 (7.362 %) Citrix 3 73 (5.906 %) HP 4 56 (4.531 %) Remedy 5 50 (4.045 %) Cisco 6 40 (3.236 %) Lotus 7 36 (2.913 %) Oracle 8 34 (2.751 %) IBM 8 34 (2.751 %) VMware 9 30 (2.427 %) Altiris 9 30 (2.427 %) SAP 10 20 (1.618 %) Cognos 11 16 (1.294 %) Red Hat 12 13 (1.052 %) BMC 12 13 (1.052 %) Compaq 13 12 (0.971 %) Dell 13 12 (0.971 %) Novell 14 10 (0.809 %) Nortel 14 10 (0.809 %) Exstream 15 9 (0.728 %) Symantec