The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 236 235 253
Rank change year-on-year
-1 +18
Permanent jobs requiring a Desktop Support Analyst 6 7 4
As % of all permanent IT jobs located in the North West 0.089% 0.11% 0.056%
As % of the Job Titles category 0.093% 0.11% 0.058%
Number of salaries quoted 6 7 3
Average salary £27,500 £25,000 £30,581
Average salary % change year-on-year
+10.00% -18.24%
90% offered a salary of more than £20,000 £23,100 £25,316
10% offered a salary of more than £35,000 £26,600 £30,916
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6429 6251 6839
As % of all permanent IT jobs located in the North West 95.08% 94.97% 95.91%
Number of salaries quoted 5302 5165 5741
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the North West

Desktop Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the North West region.

Desktop Support Analyst Salary Trend in the North West

Desktop Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst across the North West region over the 3 months to 5 March 2015.

Desktop Support Analyst Salary Histogram in the North West

Desktop Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the North West region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 5 £30,000 -
Merseyside +12 1 £25,000 -1.96% 3
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 5 March 2015, IT jobs across the North West region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 12 (75.00%) Windows
2 10 (62.50%) Microsoft
3 7 (43.75%) MS Office
4 6 (37.50%) SLA
5 5 (31.25%) MS Excel
6 4 (25.00%) ITIL
6 4 (25.00%) Citrix
6 4 (25.00%) SC Cleared
6 4 (25.00%) Security Cleared
7 3 (18.75%) Windows 7
7 3 (18.75%) Exchange Server 2010
7 3 (18.75%) Finance
7 3 (18.75%) Active Directory
7 3 (18.75%) ITIL Certification
7 3 (18.75%) Terminal Services
7 3 (18.75%) Windows Server 2003
7 3 (18.75%) Windows XP
7 3 (18.75%) MS Exchange
7 3 (18.75%) Windows Server 2008
8 2 (12.50%) XenApp
8 2 (12.50%) DHCP
8 2 (12.50%) Classic ASP
8 2 (12.50%) ASP.NET
8 2 (12.50%) COM
8 2 (12.50%) CSS
8 2 (12.50%) XML
8 2 (12.50%) C#
8 2 (12.50%) HTML
8 2 (12.50%) JavaScript
8 2 (12.50%) SQL

Desktop Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 5 March 2015, IT jobs across the North West region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) Exchange Server 2010
1 3 (18.75%) MS Exchange
2 2 (12.50%) IIS
Applications
1 7 (43.75%) MS Office
2 5 (31.25%) MS Excel
Communications & Networking
1 2 (12.50%) DHCP
1 2 (12.50%) DNS
1 2 (12.50%) NetScaler
2 1 (6.25%) Wireless
2 1 (6.25%) IP Telephony
2 1 (6.25%) Internet
2 1 (6.25%) VPN
Database & Business Intelligence
1 2 (12.50%) SQL Server
General
1 3 (18.75%) Finance
2 1 (6.25%) Financial Institution
2 1 (6.25%) Retail
Libraries, Frameworks & Software Standards
1 2 (12.50%) Classic ASP
1 2 (12.50%) ASP.NET
1 2 (12.50%) COM
1 2 (12.50%) CSS
1 2 (12.50%) XML
1 2 (12.50%) HTML
1 2 (12.50%) .NET
1 2 (12.50%) jQuery
1 2 (12.50%) Ajax
1 2 (12.50%) LINQ
Miscellaneous
1 2 (12.50%) Blackberry
1 2 (12.50%) Mobile App
1 2 (12.50%) SecurID
2 1 (6.25%) Fat Client
2 1 (6.25%) Thin Client
Operating Systems
1 12 (75.00%) Windows
2 3 (18.75%) Windows 7
2 3 (18.75%) Windows Server 2003
2 3 (18.75%) Windows XP
2 3 (18.75%) Windows Server 2008
3 2 (12.50%) Windows 8
3 2 (12.50%) Android
3 2 (12.50%) Windows Mobile
Processes & Methodologies
1 4 (25.00%) ITIL
2 2 (12.50%) PRINCE
2 2 (12.50%) PRINCE2
2 2 (12.50%) Service Delivery
2 2 (12.50%) Infrastructure Management
2 2 (12.50%) Web Development
3 1 (6.25%) Disaster Recovery
3 1 (6.25%) Risk Management
3 1 (6.25%) Business Continuity
3 1 (6.25%) Stakeholder Management
3 1 (6.25%) Customer Engagement
Programming Languages
1 2 (12.50%) C#
1 2 (12.50%) JavaScript
1 2 (12.50%) SQL
1 2 (12.50%) VB
Qualifications
1 4 (25.00%) SC Cleared
1 4 (25.00%) Security Cleared
2 3 (18.75%) ITIL Certification
3 2 (12.50%) Citrix Certification
3 2 (12.50%) Microsoft Certification
3 2 (12.50%) CCAA
3 2 (12.50%) MCITP
Quality Assurance & Compliance
1 6 (37.50%) SLA
System Software
1 3 (18.75%) Active Directory
1 3 (18.75%) Terminal Services
2 2 (12.50%) XenApp
Systems Management
1 2 (12.50%) MAILsweeper
Vendors
1 10 (62.50%) Microsoft
2 4 (25.00%) Citrix
3 2 (12.50%) Salesforce.com
3 2 (12.50%) HP
3 2 (12.50%) AppSense
3 2 (12.50%) MobileIron
4 1 (6.25%) VMware
4 1 (6.25%) Alcatel-Lucent