The first table below looks at the demand for the Desktop Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Desktop Support Analyst
Rank 732 675 671
Rank change year-on-year
-57 -4
Permanent jobs requiring a Desktop Support Analyst 109 192 179
As % of all permanent IT jobs located in England 0.108% 0.169% 0.152%
As % of the Job Titles category 0.114% 0.179% 0.161%
Number of salaries quoted 96 167 167
Average salary £26,500 £28,000 £27,000
Average salary % change year-on-year
-5.35% +3.70%
90% offered a salary of more than £21,000 £21,300 £20,500
10% offered a salary of more than £37,500 £35,000 £37,000
UK excluding London average salary £23,750 £24,000 £23,500
% change year-on-year
-1.04% +2.12%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
95490 107493 111049
As % of all permanent IT jobs located in England 94.41% 94.82% 94.26%
Number of salaries quoted 80297 92843 94497
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,925 £27,500 £26,250
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Desktop Support Analyst
UK

Desktop Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Desktop Support Analyst Jobs Demand Trend

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the England region.

England Desktop Support Analyst Salary Trend

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst across the England region over the 3 months to 24 May 2013.

England Desktop Support Analyst Salary Histogram

Desktop Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
London -24 55 £32,500 +10.16%
South East -1 16 £25,000 -
Yorkshire +7 9 £25,750 +11.95%
East of England -3 8 £30,750 +4.23%
West Midlands -14 8 £22,000 -
East Midlands -3 7 £26,000 +30.00%
South West - 3 £20,000 -
North West -2 2 £21,000 -
North East - 1 £21,000 -
Desktop Support Analyst
UK

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 236 (81.94%) Windows
2 144 (50.00%) Active Directory
3 140 (48.61%) Microsoft
4 137 (47.57%) MS Office
4 137 (47.57%) Windows 7
5 121 (42.01%) Windows XP
6 110 (38.19%) MS Excel
7 96 (33.33%) Blackberry
8 67 (23.26%) Finance
9 65 (22.57%) Microsoft Certification
10 57 (19.79%) Citrix
11 56 (19.44%) ITIL
12 51 (17.71%) MS Exchange
12 51 (17.71%) Windows Server 2008
13 46 (15.97%) Windows Server 2003
14 39 (13.54%) Blackberry Enterprise Server
14 39 (13.54%) LAN
15 38 (13.19%) Banking
16 36 (12.50%) Degree
17 32 (11.11%) MCSE
18 29 (10.07%) Apple
19 28 (9.722%) WAN
19 28 (9.722%) VMware
20 27 (9.375%) TCP/IP
21 26 (9.028%) DNS
21 26 (9.028%) Lotus
22 25 (8.681%) Lotus Notes
23 24 (8.333%) HP
23 24 (8.333%) Law
24 22 (7.639%) Windows Vista

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (1.389%) COM
1 4 (1.389%) Application Packaging
2 1 (0.347%) LAMP
2 1 (0.347%) .NET
Application Platforms
1 51 (17.71%) MS Exchange
2 39 (13.54%) Blackberry Enterprise Server
3 25 (8.681%) Lotus Notes
4 18 (6.250%) Exchange Server 2010
5 17 (5.903%) Exchange Server 2007
6 7 (2.431%) WorkSite
7 6 (2.083%) Lync
7 6 (2.083%) SharePoint
7 6 (2.083%) Exchange Server 2003
8 4 (1.389%) CMS
9 2 (0.694%) ArcGIS
10 1 (0.347%) MS Project Server
10 1 (0.347%) IIS
10 1 (0.347%) SharePoint 2010
10 1 (0.347%) Amazon EC2
10 1 (0.347%) Windows Azure
10 1 (0.347%) Amazon AWS
Applications
1 137 (47.57%) MS Office
2 110 (38.19%) MS Excel
3 16 (5.556%) MS PowerPoint
4 3 (1.042%) Google Apps
5 2 (0.694%) MS Project
Business Applications
1 1 (0.347%) Changepoint
1 1 (0.347%) Dynamics CRM
1 1 (0.347%) Summit
1 1 (0.347%) Visualfiles
1 1 (0.347%) Front Arena
1 1 (0.347%) 3000 Xtra
Communications & Networking
1 39 (13.54%) LAN
2 28 (9.722%) WAN
3 27 (9.375%) TCP/IP
4 26 (9.028%) DNS
5 22 (7.639%) VPN
6 20 (6.944%) DHCP
7 15 (5.208%) IP Telephony
8 12 (4.167%) Network Security
9 11 (3.819%) Firewall
10 10 (3.472%) VoIP
11 8 (2.778%) Internet
11 8 (2.778%) Wi-Fi
12 5 (1.736%) Broadband
13 4 (1.389%) Wireless
13 4 (1.389%) VLAN
14 2 (0.694%) PABX
14 2 (0.694%) MPLS
14 2 (0.694%) PBX
15 1 (0.347%) ADSL
15 1 (0.347%) HTTP
Database & Business Intelligence
1 17 (5.903%) SQL Server
2 8 (2.778%) SQL Server 2005
2 8 (2.778%) SQL Server 2008
3 4 (1.389%) GIS
4 1 (0.347%) PostgreSQL
4 1 (0.347%) Oracle 8/8i
4 1 (0.347%) MS Access
4 1 (0.347%) MongoDB
General
1 67 (23.26%) Finance
2 38 (13.19%) Banking
3 24 (8.333%) Law
4 16 (5.556%) Legal
5 14 (4.861%) Telecoms
6 13 (4.514%) Front Office
7 5 (1.736%) Investment Banking
8 4 (1.389%) Financial Institution
8 4 (1.389%) Back Office
8 4 (1.389%) Advertising
9 2 (0.694%) Retail
10 1 (0.347%) Marketing
10 1 (0.347%) French Language
10 1 (0.347%) German Language
10 1 (0.347%) Spanish Language
10 1 (0.347%) Games
10 1 (0.347%) Publishing
10 1 (0.347%) Multimedia
Miscellaneous
1 96 (33.33%) Blackberry
2 13 (4.514%) Hedge funds
3 12 (4.167%) iPhone
4 7 (2.431%) Computer Science
4 7 (2.431%) iPad
5 6 (2.083%) Mainframe
6 4 (1.389%) Mathematics
6 4 (1.389%) Video Conferencing
7 3 (1.042%) Fat Client
7 3 (1.042%) FMCG
7 3 (1.042%) Thin Client
8 2 (0.694%) Handset
8 2 (0.694%) Smartphone
8 2 (0.694%) PDA
9 1 (0.347%) CCTV
9 1 (0.347%) Wiki
9 1 (0.347%) Data Integration
9 1 (0.347%) Streaming Video
9 1 (0.347%) Replication
9 1 (0.347%) Equities
Operating Systems
1 236 (81.94%) Windows
2 137 (47.57%) Windows 7
3 121 (42.01%) Windows XP
4 51 (17.71%) Windows Server 2008
5 46 (15.97%) Windows Server 2003
6 22 (7.639%) Windows Vista
7 11 (3.819%) Windows 8
8 7 (2.431%) Mac OS X
8 7 (2.431%) Mac OS
9 6 (2.083%) Windows 2000
10 5 (1.736%) Linux
11 2 (0.694%) Windows 2000 Server
12 1 (0.347%) Windows Mobile
12 1 (0.347%) Red Hat Enterprise Linux
12 1 (0.347%) Android
12 1 (0.347%) UNIX
12 1 (0.347%) Solaris
12 1 (0.347%) Windows NT
12 1 (0.347%) Apple iOS
Processes & Methodologies
1 56 (19.44%) ITIL
2 16 (5.556%) Document Management
3 13 (4.514%) Investment Management
4 10 (3.472%) Incident Management
5 8 (2.778%) Service Management
5 8 (2.778%) Problem Management
6 6 (2.083%) Configuration Management
6 6 (2.083%) Migration
6 6 (2.083%) E-business
7 5 (1.736%) Project Planning
7 5 (1.736%) CRM
7 5 (1.736%) Disaster Recovery
8 4 (1.389%) Software Deployment
8 4 (1.389%) Fund Management
9 3 (1.042%) Asset Management
9 3 (1.042%) Project Management
10 2 (0.694%) Service Delivery
11 1 (0.347%) Kanban
11 1 (0.347%) Electronic Trading
11 1 (0.347%) Risk Analysis
Programming Languages
1 8 (2.778%) SQL
2 4 (1.389%) C
3 3 (1.042%) PowerShell
3 3 (1.042%) VBScript
4 2 (0.694%) Python
4 2 (0.694%) Java
4 2 (0.694%) Perl
5 1 (0.347%) Korn
5 1 (0.347%) AWK
5 1 (0.347%) PHP
5 1 (0.347%) JavaScript
5 1 (0.347%) Shell Script
5 1 (0.347%) MATLAB
5 1 (0.347%) Bash shell
Qualifications
1 65 (22.57%) Microsoft Certification
2 36 (12.50%) Degree
3 32 (11.11%) MCSE
4 21 (7.292%) MCDST
5 19 (6.597%) MCP
6 10 (3.472%) MCSA
7 8 (2.778%) A+ Certification
7 8 (2.778%) MCITP
8 5 (1.736%) ITIL Certification
9 3 (1.042%) Cisco Certification
9 3 (1.042%) CCNA
10 2 (0.694%) Citrix Certification
10 2 (0.694%) MOS
11 1 (0.347%) MCTS
11 1 (0.347%) SC Cleared
11 1 (0.347%) Security Cleared
11 1 (0.347%) CCA
11 1 (0.347%) CNA
11 1 (0.347%) CNE
11 1 (0.347%) Novell Certification
Quality Assurance & Compliance
1 7 (2.431%) SLA
System Software
1 144 (50.00%) Active Directory
2 21 (7.292%) VMware Infrastructure
3 6 (2.083%) Terminal Services
3 6 (2.083%) Xen
4 5 (1.736%) Hyper-V
4 5 (1.736%) XenApp
5 4 (1.389%) XenDesktop
6 1 (0.347%) Citrix Presentation Server
6 1 (0.347%) Terminal Server
Systems Management
1 13 (4.514%) Norton AntiVirus
1 13 (4.514%) SCCM
2 12 (4.167%) ServiceCenter
3 9 (3.125%) WSUS
4 3 (1.042%) Systems Management Server (SMS)
5 2 (0.694%) McAfee ePO
5 2 (0.694%) SCOM
6 1 (0.347%) BMC Marimba
6 1 (0.347%) Backup Exec
6 1 (0.347%) DameWare
6 1 (0.347%) Tivoli
Vendors
1 140 (48.61%) Microsoft
2 57 (19.79%) Citrix
3 29 (10.07%) Apple
4 28 (9.722%) VMware
5 26 (9.028%) Lotus
6 24 (8.333%) HP
7 21 (7.292%) Cisco
7 21 (7.292%) Bloomberg
7 21 (7.292%) Remedy
8 20 (6.944%) Dell
9 17 (5.903%) Reuters
10 14 (4.861%) Symantec
11 10 (3.472%) Avaya
12 8 (2.778%) Fidessa
13 5 (1.736%) Tradeweb
13 5 (1.736%) Hummingbird
13 5 (1.736%) Open Text
13 5 (1.736%) Meridio
14 3 (1.042%) Oracle
14 3 (1.042%) IBM
County Durham, North East
Due to the growth of the business, they require a Desktop Support Analyst to work on a Part-time basis (9am-1pm, Mon-Fri) in their impressive premises...
Salary: £20000.00 - £22000.00 per annum + benefits
Posted: 1 May 2013
Aylesbury, Buckinghamshire
In order to be suitable for this role you must have an excellent understanding of Windows XP/7 and MS Office, coupled with a basic understanding of software...
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 20 May 2013
Fleetwood, Lancashire
Key Responsibilities *Must have excellent Microsoft Experience, Windows XP through to Win7, Office 2003 to 2010 *Installation and support of bespoke applications. *Proven Software / Hardware support Skills - at...
Lorien Resourcing
Posted: 22 May 2013
London
You will be the first point of contact for IT, providing general IT troubleshooting, resolving queries by email, phone and remote support and will require good Windows, AD,...
Ashdown IT
Salary: £28000 - £35000 per annum + package
Posted: 23 May 2013
London
PRINCIPAL RESPONSIBILITIES- First point of contact for all support of hardware and software problems- Logging of desktop support, printers and service problems- Resolution of desktop support problems - Monitoring...
Michael Page
Salary: GBP22000 to GBP27000 per annum
Posted: 23 May 2013
Walsall, West Midlands
The ideal candidate will excellent knowledge of the operating systems in use, currently MS, Windows 2000, XP & 7 Client, excellent knowledge of the standard applications in use such...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 16 May 2013
Walsall, West Midlands
The ideal candidate will excellent knowledge of the operating systems in use, currently MS, Windows 2000, XP & 7 Client, excellent knowledge of the standard applications in use such...
Hays Specialist Recruitment Ltd
Salary: £19000 - £21000 per annum
Posted: 22 May 2013
London
computer systems, ideally Windows 7 Professional... Exposure to Microsoft Windows Server environments. Experience supporting BlackBerry. Experience supporting Microsoft Office... Exposure to Unix/Linux... Experience of Windows 7, MS...
Epsilium Recruitment
Salary: From £26,000 to £32,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 18 May 2013
West London
Primary areas of support include: * PC/Hardware Troubleshooting * Operating Systems: Windows XP/ 7 * MS Office and Exchange 2010 * Active Directory * Telecoms Support Candidates must have very good interpersonal...
Ashdown IT
Salary: £20000 - £30000 per annum + benefits
Posted: 22 May 2013
Leeds, West Yorkshire
Specialising with Windows desktop related IT services and SCCM, you will promote customer service excellence, add input into and delivery of the desktop roadmap and translate end user...
4it Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 23 May 2013
Derbyshire
It is essential to have broad technical support experience including Windows Desktop and Server, Active Directory (security permissions), virtual machines, MS Office as well as general networking (TCP/...
Ashdown IT
Salary: £24000 - £31000 per annum + bonus,pension,BUPA
Posted: 23 May 2013
Wiltshire
Understanding, Ethernet, TCP/IP, DHCP, DNS, firewalls and VPN technologies, preferably SonicWall * Solid understanding of XP Desktop/Laptop Support, * Exposure to Windows 2003 Server and Windows Exchange 2003...
Redrock Consulting Ltd
Salary: £20000 - £23000 per annum + Excellent Benefits Package
Posted: 21 May 2013
West London
You will have had exposure to a wide range of technology and the more of the following you can tick off the better: Windows XP/7/8... Active...
Give-A-Grad-A-Go Ltd
Salary: £20000 - £26000 per annum + pension, healthcare, bonus, gym
Posted: 21 May 2013