England Desktop Support Analyst Jobs

This section looks at the demand for the Desktop Support Analyst role in IT jobs within the England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

Desktop Support Analyst
Location Banbury Barking Basingstoke Bath Bedford Bedfordshire Berkshire Birmingham Brentwood Brighton Bristol Bromley Buckinghamshire Cambridgeshire Cardiff Cheshire City of London Coventry Crawley Crewe Croydon Daventry Docklands, London Dorset Ealing East Midlands East of England East Sussex England Essex Gatwick Glasgow Gloucestershire Hammersmith Hampshire Hemel Hempstead Herefordshire Hertford Hertfordshire High Wycombe Hinckley Horsham Kent Knottingley Lancashire Leamington Spa Leatherhead Leeds Leicestershire Lincoln Lincolnshire Liverpool London Luton Maidstone Manchester Mansfield Merseyside Middlesex Midlands Nantwich Newcastle North East North West Northamptonshire Northwich Nottingham Nottinghamshire Oxford Oxfordshire Perthshire Peterborough Poole Reading Salford Scotland Slough Somerset South East South Wales South West Southampton Street Suffolk Surbiton Surrey Swansea Swindon Thames Valley Tonbridge Tyne and Wear UK Wales Warwick Warwickshire Watford West Midlands West Sussex West Wales West Yorkshire Weybridge Widnes Wiltshire Wimbledon Winchester Windsor Woking Worcestershire Yorkshire	3 months to 21 Aug 2008	Same period last year
Rank	536	553
Rank change on same period last year	+17
Matching permanent IT job ads	412	524
As % of all UK permanent IT job ads sampled	0.222 %	0.218 %
As % of the category below	0.258 %	0.251 %
Salaries quoted	348	437
Average minimum salary	£25,756	£25,946
Average salary	£27,036	£27,220
% change on same period last year	-0.67 %
Average maximum salary	£28,316	£28,494
UK excluding London average salary	£24,897	£23,167
% change on same period last year	+7.46 %
Job Titles England
Matching permanent IT job ads	159951	208751
As % of all UK permanent IT job ads sampled	86.08 %	87.03 %
Salaries quoted	133102	167766
Average minimum salary	£38,946	£40,649
Average salary	£42,570	£44,406
% change on same period last year	-4.13 %
Average maximum salary	£46,195	£48,162
UK excluding London average salary	£38,072	£39,428
% change on same period last year	-3.43 %
Desktop Support Analyst UK

Desktop Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Desktop Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the England region.

Desktop Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Desktop Support Analyst across the England region over the 3 months to 21 August 2008.

Desktop Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the England region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
London	-17	244	£28,519	-3.56 %
South East	+71	87	£26,722	+1.43 %
South West	-32	20	£24,607	+19.17 %
North West	+9	17	£24,304	+5.21 %
East of England	+17	13	£23,467	-0.25 %
West Midlands	-5	12	£20,550	-7.53 %
Yorkshire	+4	9	£20,406	-4.07 %
East Midlands	+9	7	£21,083	+12.65 %
Midlands	-	2	£23,500	-
North East	+8	1	£25,000	+35.13 %

Desktop Support Analyst UK

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 651 (78.25 %) Windows 2 461 (55.41 %) Windows XP 3 398 (47.84 %) MS Office 4 356 (42.79 %) Active Directory 5 298 (35.82 %) Microsoft 6 240 (28.85 %) MS Excel 6 240 (28.85 %) Windows Server 2003 7 201 (24.16 %) Finance 8 179 (21.51 %) MS Exchange 9 176 (21.15 %) Windows 2000 10 156 (18.75 %) Microsoft Certification 11 154 (18.51 %) TCP/IP 12 119 (14.30 %) Citrix 13 118 (14.18 %) Blackberry 14 117 (14.06 %) MCSE

15 98 (11.78 %) MCP 16 89 (10.70 %) Lotus 17 86 (10.34 %) Lotus Notes 18 81 (9.736 %) Exchange Server 2003 19 73 (8.774 %) LAN 20 71 (8.534 %) Reuters 20 71 (8.534 %) Bloomberg 20 71 (8.534 %) Banking 21 67 (8.053 %) Windows 2000 Server 22 62 (7.452 %) ITIL 23 57 (6.851 %) Degree 24 56 (6.731 %) HP 25 55 (6.611 %) Exchange Server 2000 26 53 (6.370 %) DNS 27 52 (6.250 %) Windows Vista

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 11 (1.322 %) ODBC 1 11 (1.322 %) Application Packaging 2 6 (0.721 %) .NET 3 4 (0.481 %) HTML 4 3 (0.361 %) ASP 4 3 (0.361 %) ASP.NET 5 1 (0.120 %) J2EE 5 1 (0.120 %) Software Packaging 5 1 (0.120 %) OLE	Application Platforms 1 179 (21.51 %) MS Exchange 2 86 (10.34 %) Lotus Notes 3 81 (9.736 %) Exchange Server 2003 4 55 (6.611 %) Exchange Server 2000 5 17 (2.043 %) Exchange Server 5.5 6 12 (1.442 %) IIS 7 11 (1.322 %) Blackberry Enterprise Server 8 8 (0.962 %) Exchange Server 2007 9 5 (0.601 %) SharePoint 10 3 (0.361 %) GroupWise 11 2 (0.240 %) Site Server 12 1 (0.120 %) WebLogic 12 1 (0.120 %) Lotus Domino 12 1 (0.120 %) Apache 12 1 (0.120 %) Tomcat 12 1 (0.120 %) SharePoint Server 2007
Applications 1 398 (47.84 %) MS Office 2 240 (28.85 %) MS Excel 3 12 (1.442 %) MS PowerPoint 4 5 (0.601 %) MS Visio 5 4 (0.481 %) Spreadsheet 5 4 (0.481 %) DeltaView 6 2 (0.240 %) MS Project 6 2 (0.240 %) Acrobat	Business Applications 1 5 (0.601 %) Academy Housing 1 5 (0.601 %) arcHouse 2 2 (0.240 %) Misys Equation 3 1 (0.120 %) AWD 3 1 (0.120 %) assyst 3 1 (0.120 %) Kondor+
Communications & Networking 1 154 (18.51 %) TCP/IP 2 73 (8.774 %) LAN 3 53 (6.370 %) DNS 4 50 (6.010 %) Internet 4 50 (6.010 %) WAN 5 46 (5.529 %) VPN 6 38 (4.567 %) DHCP 7 27 (3.245 %) Firewall 8 22 (2.644 %) Wireless 9 16 (1.923 %) Intranet 10 9 (1.082 %) VoIP 11 6 (0.721 %) PBX 11 6 (0.721 %) SAN 11 6 (0.721 %) Cisco PIX 11 6 (0.721 %) Network Security 12 5 (0.601 %) Wi-Fi 12 5 (0.601 %) ISDN 12 5 (0.601 %) 3G 13 4 (0.481 %) SMS 14 3 (0.361 %) Cisco ASA	Database & Business Intelligence 1 26 (3.125 %) SQL Server 2 4 (0.481 %) Datawarehouse 2 4 (0.481 %) BusinessObjects 3 3 (0.361 %) SQL Server 2000 4 2 (0.240 %) MSDE 4 2 (0.240 %) SQL Server 2005 5 1 (0.120 %) MS Access
Development Applications 1 4 (0.481 %) MSI 2 3 (0.361 %) AdminStudio 3 2 (0.240 %) Visual Studio 4 1 (0.120 %) FrontPage 4 1 (0.120 %) InstallShield	General 1 201 (24.16 %) Finance 2 71 (8.534 %) Banking 3 46 (5.529 %) Legal 4 44 (5.288 %) Health 5 40 (4.808 %) Pensions 6 38 (4.567 %) Telecoms 7 36 (4.327 %) Law 8 35 (4.207 %) Investment Banking 9 28 (3.365 %) Insurance 10 16 (1.923 %) Retail 11 15 (1.803 %) Financial Institution 12 13 (1.563 %) Marketing 13 9 (1.082 %) Back Office 14 8 (0.962 %) Front Office 15 6 (0.721 %) Construction 15 6 (0.721 %) Education 15 6 (0.721 %) Auditing 16 4 (0.481 %) Publishing 16 4 (0.481 %) Electronics 17 3 (0.361 %) Manufacturing
Miscellaneous 1 118 (14.18 %) Blackberry 2 46 (5.529 %) PDA 3 10 (1.202 %) German Language 4 6 (0.721 %) Statistics 4 6 (0.721 %) EPoS 5 5 (0.601 %) Derivative 5 5 (0.601 %) Fixed Income 6 4 (0.481 %) Equities 6 4 (0.481 %) French Language 6 4 (0.481 %) Video Conferencing 7 3 (0.361 %) AS400 7 3 (0.361 %) Client/Server 8 2 (0.240 %) Foreign Exchange (FX) 8 2 (0.240 %) Thin Client 8 2 (0.240 %) Credit Derivative 8 2 (0.240 %) Fat Client 9 1 (0.120 %) Mathematics 9 1 (0.120 %) Greek Language 9 1 (0.120 %) IPTV 9 1 (0.120 %) Replication	Operating Systems 1 651 (78.25 %) Windows 2 461 (55.41 %) Windows XP 3 240 (28.85 %) Windows Server 2003 4 176 (21.15 %) Windows 2000 5 67 (8.053 %) Windows 2000 Server 6 52 (6.250 %) Windows Vista 7 36 (4.327 %) Windows NT 8 26 (3.125 %) Mac OS X 9 15 (1.803 %) Linux 10 13 (1.563 %) UNIX 11 11 (1.322 %) NetWare 12 6 (0.721 %) Windows CE 13 4 (0.481 %) Mac OS X Server 13 4 (0.481 %) Red Hat Linux 14 2 (0.240 %) Solaris 15 1 (0.120 %) VMS 15 1 (0.120 %) Windows Mobile
Processes & Methodologies 1 62 (7.452 %) ITIL 2 37 (4.447 %) Investment Management 3 20 (2.404 %) Security Cleared 3 20 (2.404 %) Asset Management 4 17 (2.043 %) Document Management 4 17 (2.043 %) Disaster Recovery 4 17 (2.043 %) Fund Management 5 9 (1.082 %) Problem Management 5 9 (1.082 %) Service Management 6 6 (0.721 %) Service Delivery 6 6 (0.721 %) SC Cleared 7 4 (0.481 %) Integration Testing 7 4 (0.481 %) Project Management 7 4 (0.481 %) Incident Management 8 3 (0.361 %) Change Management 8 3 (0.361 %) CRM 8 3 (0.361 %) User Acceptance Testing 8 3 (0.361 %) Time Management 9 2 (0.240 %) Release Management 9 2 (0.240 %) Wealth Management	Programming Languages 1 35 (4.207 %) SQL 2 12 (1.442 %) C 3 7 (0.841 %) VB 4 6 (0.721 %) VBScript 5 2 (0.240 %) C# 5 2 (0.240 %) Transact-SQL 6 1 (0.120 %) Java 6 1 (0.120 %) VB.NET
Qualifications 1 156 (18.75 %) Microsoft Certification 2 117 (14.06 %) MCSE 3 98 (11.78 %) MCP 4 57 (6.851 %) Degree 5 28 (3.365 %) MCSA 6 20 (2.404 %) CCNA 6 20 (2.404 %) Cisco Certification 7 18 (2.163 %) HND 8 16 (1.923 %) MCDST 9 8 (0.962 %) ITIL Certification 10 6 (0.721 %) MOS 11 4 (0.481 %) HNC 11 4 (0.481 %) CNE 11 4 (0.481 %) Novell Certification 11 4 (0.481 %) A+ Certification 12 2 (0.240 %) MCTS 12 2 (0.240 %) HP APS 13 1 (0.120 %) MCITP 13 1 (0.120 %) CCNP	Quality Assurance & Compliance 1 37 (4.447 %) SLA 2 1 (0.120 %) GxP
System Software 1 356 (42.79 %) Active Directory 2 50 (6.010 %) Backup Exec 3 15 (1.803 %) Terminal Services 4 8 (0.962 %) Citrix Presentation Server 5 5 (0.601 %) NetBackup 5 5 (0.601 %) MetaFrame 6 3 (0.361 %) VMware ESX 7 2 (0.240 %) Terminal Server 7 2 (0.240 %) VMware Infrastructure	Systems Management 1 16 (1.923 %) DameWare 2 11 (1.322 %) Norton AntiVirus 3 7 (0.841 %) Systems Management Server (SMS) 4 4 (0.481 %) ServiceCenter 5 3 (0.361 %) BMC Marimba 6 2 (0.240 %) OpenView Configuration Management 7 1 (0.120 %) ZENworks 7 1 (0.120 %) SCCM
Vendors 1 298 (35.82 %) Microsoft 2 119 (14.30 %) Citrix 3 89 (10.70 %) Lotus 4 71 (8.534 %) Reuters 4 71 (8.534 %) Bloomberg 5 56 (6.731 %) HP 6 38 (4.567 %) Dell 6 38 (4.567 %) Cisco 7 31 (3.726 %) Apple 8 28 (3.365 %) Novell 9 19 (2.284 %) Remedy 10 18 (2.163 %) Symantec 11 16 (1.923 %) Altiris 12 15 (1.803 %) VERITAS 13 14 (1.683 %) Oracle 13 14 (1.683 %) LANDesk 14 13 (1.563 %) Adobe 15 12 (1.442 %) VMware 16 11 (1.322 %) Avaya 16 11 (1.322 %) McAfee Security