The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 681 708 704
Rank change year-on-year
+27 -4
Permanent jobs requiring a Desktop Support Analyst 187 156 175
As % of all permanent IT jobs located in England 0.18% 0.16% 0.16%
As % of the Job Titles category 0.19% 0.16% 0.17%
Number of salaries quoted 159 138 149
Average salary £28,500 £29,000 £31,000
Average salary % change year-on-year
-1.72% -6.45%
90% offered a salary of more than £21,950 £22,500 £21,000
10% offered a salary of more than £40,000 £39,850 £37,800
UK excluding London average salary £24,000 £23,250 £24,000
% change year-on-year
+3.22% -3.12%
Desktop Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98061 95266 102493
As % of all permanent IT jobs located in England 94.68% 94.72% 95.25%
Number of salaries quoted 82304 78117 89013
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in England

Desktop Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the England region.

Desktop Support Analyst Salary Trend in England

Desktop Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst across the England region over the 3 months to 24 December 2014.

Desktop Support Analyst Salary Histogram in England

Desktop Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 121 £31,750 +5.83% 5
South East -8 27 £24,000 +4.34% 1
West Midlands -5 15 £25,000 +4.16%
North West - 11 £25,000 -
South West -5 7 £21,000 +5.00% 1
East of England -18 4 £22,500 -15.09%
East Midlands +19 1 £29,000 +31.81%
Yorkshire -23 1 £24,000 -4.00%
Desktop Support Analyst
UK

Desktop Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 292 (84.88%) Windows
2 201 (58.43%) Windows 7
3 184 (53.49%) Active Directory
4 179 (52.03%) MS Office
5 155 (45.06%) Microsoft
6 144 (41.86%) ITIL
7 116 (33.72%) Windows XP
8 112 (32.56%) MS Excel
9 92 (26.74%) Finance
10 89 (25.87%) Blackberry
11 74 (21.51%) Citrix
12 69 (20.06%) TCP/IP
13 66 (19.19%) MS Exchange
14 61 (17.73%) Blackberry Enterprise Server
15 56 (16.28%) Windows Server 2008
16 52 (15.12%) Microsoft Certification
17 51 (14.83%) DHCP
18 49 (14.24%) Windows 8
19 45 (13.08%) SCCM
20 44 (12.79%) Windows Server 2003
21 42 (12.21%) Apple
22 40 (11.63%) LAN
22 40 (11.63%) Law
23 39 (11.34%) DNS
23 39 (11.34%) SLA
24 38 (11.05%) MCP
24 38 (11.05%) VMware
25 36 (10.47%) VPN
25 36 (10.47%) Legal
26 34 (9.88%) WAN

Desktop Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (19.19%) MS Exchange
2 61 (17.73%) Blackberry Enterprise Server
3 24 (6.98%) Exchange Server 2010
4 22 (6.40%) SharePoint
4 22 (6.40%) Exchange Server 2007
5 17 (4.94%) Exchange Server 2003
6 15 (4.36%) Exchange Server 2013
7 9 (2.62%) Lync
8 6 (1.74%) IBM Notes
9 2 (0.58%) SharePoint 2010
9 2 (0.58%) WorkSite
10 1 (0.29%) IIS
Applications
1 179 (52.03%) MS Office
2 112 (32.56%) MS Excel
3 25 (7.27%) MS PowerPoint
4 17 (4.94%) MS Visio
5 6 (1.74%) MS Project
Business Applications
1 3 (0.87%) assyst
2 1 (0.29%) Dynamics GP
2 1 (0.29%) Remedy ITSM
2 1 (0.29%) ReMetrica
Cloud Services
1 5 (1.45%) Google Apps
2 2 (0.58%) Office 365
Communications & Networking
1 69 (20.06%) TCP/IP
2 51 (14.83%) DHCP
3 40 (11.63%) LAN
4 39 (11.34%) DNS
5 36 (10.47%) VPN
6 34 (9.88%) WAN
7 13 (3.78%) Network Security
8 12 (3.49%) Firewall
9 11 (3.20%) VoIP
10 10 (2.91%) Wireless
11 9 (2.62%) IP Telephony
12 7 (2.03%) ADSL
13 5 (1.45%) Wi-Fi
14 4 (1.16%) Extranet
14 4 (1.16%) PBX
15 3 (0.87%) Broadband
15 3 (0.87%) iSCSI
15 3 (0.87%) Cisco IOS
16 2 (0.58%) Internet
16 2 (0.58%) NAS
Database & Business Intelligence
1 10 (2.91%) SQL Server
2 4 (1.16%) SQL Server 2005
3 2 (0.58%) SQL Server 2008
4 1 (0.29%) SQL Server 2012
4 1 (0.29%) SQL Server 2000
4 1 (0.29%) SQL Server Reporting Services
4 1 (0.29%) MySQL
Development Applications
1 3 (0.87%) Ant
2 1 (0.29%) Oracle APEX
General
1 92 (26.74%) Finance
2 40 (11.63%) Law
3 36 (10.47%) Legal
4 23 (6.69%) Banking
5 18 (5.23%) Retail
6 16 (4.65%) Financial Institution
7 10 (2.91%) Investment Banking
8 9 (2.62%) Front Office
9 6 (1.74%) Advertising
10 4 (1.16%) Telecoms
11 2 (0.58%) Marketing
11 2 (0.58%) Back Office
12 1 (0.29%) Billing
12 1 (0.29%) Publishing
Libraries, Frameworks & Software Standards
1 5 (1.45%) Application Packaging
2 3 (0.87%) .NET
3 2 (0.58%) ASP.NET
3 2 (0.58%) HTML
4 1 (0.29%) LINQ
Miscellaneous
1 89 (25.87%) Blackberry
2 19 (5.52%) Video Conferencing
2 19 (5.52%) iPad
3 15 (4.36%) Fat Client
3 15 (4.36%) iPhone
3 15 (4.36%) Thin Client
4 14 (4.07%) Analytical Skills
5 8 (2.33%) Computer Science
6 5 (1.45%) Data Protection Act
6 5 (1.45%) Mathematics
7 3 (0.87%) Smartphone
7 3 (0.87%) Derivative
7 3 (0.87%) Foreign Exchange (FX)
7 3 (0.87%) IVR
7 3 (0.87%) User Experience
7 3 (0.87%) Hedge funds
8 2 (0.58%) Enterprise Software
8 2 (0.58%) SecurID
8 2 (0.58%) Management Information System
8 2 (0.58%) Life Science
Operating Systems
1 292 (84.88%) Windows
2 201 (58.43%) Windows 7
3 116 (33.72%) Windows XP
4 56 (16.28%) Windows Server 2008
5 49 (14.24%) Windows 8
6 44 (12.79%) Windows Server 2003
7 16 (4.65%) Windows Server 2012
8 14 (4.07%) Windows Vista
8 14 (4.07%) Android
8 14 (4.07%) Mac OS X
9 7 (2.03%) Apple iOS
10 5 (1.45%) Linux
11 4 (1.16%) Windows Mobile
12 2 (0.58%) Mac OS
13 1 (0.29%) UNIX
Processes & Methodologies
1 144 (41.86%) ITIL
2 21 (6.10%) Document Management
3 17 (4.94%) Service Management
4 11 (3.20%) Time Management
5 8 (2.33%) Incident Management
5 8 (2.33%) Project Management
5 8 (2.33%) Change Management
6 7 (2.03%) Migration
6 7 (2.03%) Asset Management
6 7 (2.03%) Security Management
6 7 (2.03%) Problem Management
7 5 (1.45%) Data Protection
7 5 (1.45%) Mobile Device Management
8 4 (1.16%) Software Deployment
8 4 (1.16%) Mentoring
8 4 (1.16%) Fund Management
8 4 (1.16%) Stakeholder Management
8 4 (1.16%) Business Continuity
9 3 (0.87%) Information Security
9 3 (0.87%) Disaster Recovery
Programming Languages
1 18 (5.23%) SQL
2 6 (1.74%) Java
3 3 (0.87%) Perl
3 3 (0.87%) VB
3 3 (0.87%) PowerShell
4 2 (0.58%) C#
5 1 (0.29%) C
5 1 (0.29%) PL/SQL
5 1 (0.29%) VBScript
Qualifications
1 52 (15.12%) Microsoft Certification
2 38 (11.05%) MCP
3 33 (9.59%) Degree
4 27 (7.85%) MCSE
5 18 (5.23%) ITIL Certification
6 10 (2.91%) MCDST
6 10 (2.91%) SC Cleared
6 10 (2.91%) Security Cleared
7 9 (2.62%) MOS
8 8 (2.33%) A+ Certification
9 6 (1.74%) ITIL Foundation Certificate
10 5 (1.45%) MCSA
10 5 (1.45%) MCITP
11 4 (1.16%) CCNA
11 4 (1.16%) Cisco Certification
12 2 (0.58%) VMware Certified Professional (VCP)
13 1 (0.29%) MCTS
13 1 (0.29%) HNC
13 1 (0.29%) HND
Quality Assurance & Compliance
1 39 (11.34%) SLA
System Software
1 184 (53.49%) Active Directory
2 24 (6.98%) VMware Infrastructure
3 8 (2.33%) XenApp
4 5 (1.45%) XenDesktop
5 3 (0.87%) vSphere
5 3 (0.87%) Terminal Services
6 2 (0.58%) VMware ESX
6 2 (0.58%) Microsoft App-V
7 1 (0.29%) MetaFrame
7 1 (0.29%) Hyper-V
Systems Management
1 45 (13.08%) SCCM
2 6 (1.74%) Norton AntiVirus
3 4 (1.16%) ZENworks
4 3 (0.87%) WSUS
5 2 (0.58%) Casper Suite
5 2 (0.58%) McAfee ePO
6 1 (0.29%) Symantec Enterprise Vault
6 1 (0.29%) Kibana
6 1 (0.29%) Nagios
6 1 (0.29%) DameWare
6 1 (0.29%) Backup Exec
Vendors
1 155 (45.06%) Microsoft
2 74 (21.51%) Citrix
3 42 (12.21%) Apple
4 38 (11.05%) VMware
5 25 (7.27%) Bloomberg
6 21 (6.10%) Reuters
7 19 (5.52%) Avaya
8 17 (4.94%) Cisco
9 11 (3.20%) Oracle
10 9 (2.62%) Mitel
11 8 (2.33%) ServiceNow
12 7 (2.03%) AppSense
12 7 (2.03%) Symantec
12 7 (2.03%) Dell
13 6 (1.74%) Juniper
13 6 (1.74%) Remedy
13 6 (1.74%) McAfee
13 6 (1.74%) NetApp
13 6 (1.74%) Lotus
14 5 (1.45%) EMC
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