The first table below looks at the demand for the Help Desk Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Help Desk Engineer
Rank 243 228 225
Rank change year-on-year
-15 -3
Permanent jobs requiring a Help Desk Engineer 11 17 7
As % of all permanent IT jobs located in the North West 0.153% 0.240% 0.103%
As % of the Job Titles category 0.160% 0.250% 0.108%
Number of salaries quoted 11 17 6
Average salary £22,000 £27,500 £26,500
Average salary % change year-on-year
-20.00% +3.77%
90% offered a salary of more than £20,000 £16,000 £24,500
10% offered a salary of more than £30,000 £28,500 £28,439
UK excluding London average salary £21,500 £22,000 £24,000
% change year-on-year
-2.27% -8.33%
All Job Titles
North West
Permanent IT job ads with a match in the
Job Titles category
6890 6797 6466
As % of all permanent IT jobs located in the North West 95.52% 95.92% 95.52%
Number of salaries quoted 5851 6007 5715
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Engineer
England

Help Desk Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer across the North West region as a proportion of the total demand within the Job Titles category.

North West Help Desk Engineer Jobs Demand Trend

Help Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the North West region.

North West Help Desk Engineer Salary Trend

Help Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the North West region over the 3 months to 21 May 2013.

North West Help Desk Engineer Salary Histogram

Help Desk Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the North West region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cheshire +3 4 £20,500 -28.07%
Manchester -14 4 £23,250 -15.45%
Cumbria - 3 £30,000 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 19 (95.00%) Windows
2 15 (75.00%) VMware
3 12 (60.00%) Microsoft
4 11 (55.00%) Active Directory
4 11 (55.00%) Firewall
5 9 (45.00%) MS Excel
6 8 (40.00%) Cisco
7 7 (35.00%) Citrix
7 7 (35.00%) ADSL
7 7 (35.00%) VMware Infrastructure
8 6 (30.00%) Windows Server 2008
9 5 (25.00%) MS Exchange
9 5 (25.00%) DHCP
9 5 (25.00%) VPN
9 5 (25.00%) DNS
10 4 (20.00%) Microsoft Certification
10 4 (20.00%) Terminal Services
11 3 (15.00%) Migration
11 3 (15.00%) Web Design
11 3 (15.00%) Wi-Fi
11 3 (15.00%) VLAN
11 3 (15.00%) Network Design
11 3 (15.00%) Windows Server 2003
11 3 (15.00%) Thin Client
11 3 (15.00%) HP
11 3 (15.00%) COM
11 3 (15.00%) SQL
11 3 (15.00%) Fat Client
11 3 (15.00%) XenApp
11 3 (15.00%) XenDesktop

Help Desk Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (15.00%) COM
Application Platforms
1 5 (25.00%) MS Exchange
2 2 (10.00%) Exchange Server 2010
2 2 (10.00%) Exchange Server 2003
Applications
1 9 (45.00%) MS Excel
2 1 (5.000%) MS Office
Communications & Networking
1 11 (55.00%) Firewall
2 7 (35.00%) ADSL
3 5 (25.00%) DHCP
3 5 (25.00%) VPN
3 5 (25.00%) DNS
4 3 (15.00%) Wi-Fi
4 3 (15.00%) VLAN
5 2 (10.00%) WAN
6 1 (5.000%) Wireless
6 1 (5.000%) TCP/IP
6 1 (5.000%) LAN
6 1 (5.000%) VoIP
6 1 (5.000%) Internet
Miscellaneous
1 3 (15.00%) Thin Client
1 3 (15.00%) Fat Client
2 1 (5.000%) Management Information System
2 1 (5.000%) Statistics
2 1 (5.000%) Blackberry
2 1 (5.000%) iPad
Operating Systems
1 19 (95.00%) Windows
2 6 (30.00%) Windows Server 2008
3 3 (15.00%) Windows Server 2003
4 1 (5.000%) Windows XP
4 1 (5.000%) Windows 7
Processes & Methodologies
1 3 (15.00%) Migration
1 3 (15.00%) Web Design
1 3 (15.00%) Network Design
2 1 (5.000%) ITIL
2 1 (5.000%) Change Control
2 1 (5.000%) Service Desk Management
Programming Languages
1 3 (15.00%) SQL
2 2 (10.00%) VBScript
2 2 (10.00%) VB
Qualifications
1 4 (20.00%) Microsoft Certification
2 1 (5.000%) Degree
2 1 (5.000%) VMware Certified Professional (VCP)
2 1 (5.000%) MCITP
2 1 (5.000%) MCSE
2 1 (5.000%) Cisco Certification
2 1 (5.000%) CCNA
System Software
1 11 (55.00%) Active Directory
2 7 (35.00%) VMware Infrastructure
3 4 (20.00%) Terminal Services
4 3 (15.00%) XenApp
4 3 (15.00%) XenDesktop
5 2 (10.00%) XenServer
5 2 (10.00%) VMware ESXi
6 1 (5.000%) VMware Server
6 1 (5.000%) Hyper-V
Vendors
1 15 (75.00%) VMware
2 12 (60.00%) Microsoft
3 8 (40.00%) Cisco
4 7 (35.00%) Citrix
5 3 (15.00%) HP
6 1 (5.000%) NETGEAR
6 1 (5.000%) Brocade
6 1 (5.000%) Avaya