The first table below looks at the demand for the Help Desk Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 236 238 235
Rank change year-on-year
+2 -3
Permanent jobs requiring a Help Desk Engineer 4 7 19
As % of all permanent IT jobs located in the North West 0.057% 0.095% 0.26%
As % of the Job Titles category 0.061% 0.100% 0.27%
Number of salaries quoted 4 7 19
Average salary £27,250 £18,500 £27,500
Average salary % change year-on-year
+47.29% -32.72%
90% offered a salary of more than £21,950 £15,800 £19,400
10% offered a salary of more than £28,000 £21,400 £28,500
UK excluding London average salary £23,000 £21,500 £22,500
% change year-on-year
+6.97% -4.44%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6604 7022 7017
As % of all permanent IT jobs located in the North West 94.68% 95.23% 96.04%
Number of salaries quoted 5314 6015 6228
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Help Desk Engineer
England

Help Desk Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the North West

Help Desk Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the North West region.

Help Desk Engineer Salary Trend in the North West

Help Desk Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the North West region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 4 £27,250 +47.29%
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 11 July 2014, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 8 (80.00%) Windows
2 6 (60.00%) Microsoft Certification
2 6 (60.00%) VMware
3 5 (50.00%) MCITP
3 5 (50.00%) Windows Server 2008
3 5 (50.00%) SQL Server
3 5 (50.00%) ITIL
3 5 (50.00%) MS Exchange
3 5 (50.00%) Microsoft
4 4 (40.00%) CCNA
4 4 (40.00%) Active Directory
4 4 (40.00%) MCP
4 4 (40.00%) Windows Server 2003
4 4 (40.00%) Citrix
4 4 (40.00%) Cisco Certification
4 4 (40.00%) NetApp
4 4 (40.00%) VMware Infrastructure
5 3 (30.00%) Backup Exec
5 3 (30.00%) Citrix Presentation Server
5 3 (30.00%) XenApp
5 3 (30.00%) vSphere
5 3 (30.00%) Enterprise Storage
5 3 (30.00%) MS Excel
5 3 (30.00%) SharePoint
5 3 (30.00%) ITIL Certification
5 3 (30.00%) Terminal Services
5 3 (30.00%) HP
5 3 (30.00%) EMC
6 2 (20.00%) MS Office
6 2 (20.00%) SQL

Help Desk Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 11 July 2014, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (50.00%) MS Exchange
2 3 (30.00%) SharePoint
3 2 (20.00%) Exchange Server 2010
3 2 (20.00%) Exchange Server 2013
4 1 (10.00%) Exchange Server 2007
Applications
1 3 (30.00%) MS Excel
2 2 (20.00%) MS Office
Communications & Networking
1 2 (20.00%) Firewall
2 1 (10.00%) VPN
2 1 (10.00%) SAN
Database & Business Intelligence
1 5 (50.00%) SQL Server
Miscellaneous
1 3 (30.00%) Enterprise Storage
2 1 (10.00%) NHS
2 1 (10.00%) Computer Science
Operating Systems
1 8 (80.00%) Windows
2 5 (50.00%) Windows Server 2008
3 4 (40.00%) Windows Server 2003
4 2 (20.00%) Windows 7
4 2 (20.00%) Windows Server 2012
5 1 (10.00%) UNIX
5 1 (10.00%) Windows XP
Processes & Methodologies
1 5 (50.00%) ITIL
2 1 (10.00%) Logistics
2 1 (10.00%) Continuous Improvement
Programming Languages
1 2 (20.00%) SQL
Qualifications
1 6 (60.00%) Microsoft Certification
2 5 (50.00%) MCITP
3 4 (40.00%) MCP
3 4 (40.00%) CCNA
3 4 (40.00%) Cisco Certification
4 3 (30.00%) ITIL Certification
5 1 (10.00%) MCTS
5 1 (10.00%) Degree
5 1 (10.00%) MCSE
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 4 (40.00%) Active Directory
1 4 (40.00%) VMware Infrastructure
2 3 (30.00%) XenApp
2 3 (30.00%) vSphere
2 3 (30.00%) Terminal Services
2 3 (30.00%) Citrix Presentation Server
Systems Management
1 3 (30.00%) Backup Exec
Vendors
1 6 (60.00%) VMware
2 5 (50.00%) Microsoft
3 4 (40.00%) Citrix
3 4 (40.00%) NetApp
4 3 (30.00%) HP
4 3 (30.00%) EMC
5 1 (10.00%) SonicWALL
5 1 (10.00%) Draytek
5 1 (10.00%) Novell
5 1 (10.00%) Pegasus
5 1 (10.00%) Sage
5 1 (10.00%) Cisco