The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 245 247 232
Rank change year-on-year
+2 -15
Permanent jobs requiring a Help Desk Engineer 10 1 6
As % of all permanent IT jobs located in the North West 0.15% 0.014% 0.088%
As % of the Job Titles category 0.16% 0.014% 0.094%
Number of salaries quoted 6 1 6
Average salary £18,750 £23,500 £16,500
Average salary % change year-on-year
-20.21% +42.42%
90% offered a salary of more than £18,000 £23,500 £15,750
10% offered a salary of more than £21,000 £23,500 £17,750
UK excluding London average salary £24,000 £22,750 £22,500
% change year-on-year
+5.49% +1.11%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6422 6986 6400
As % of all permanent IT jobs located in the North West 95.51% 94.80% 94.28%
Number of salaries quoted 5351 5699 5505
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the North West

Help Desk Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the North West region.

Help Desk Engineer Salary Trend in the North West

Help Desk Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the North West region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +5 4 - -
Cheshire - 3 £21,000 - 3
Lancashire - 3 £18,000 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 4 September 2015, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 14 (87.50%) Windows
1 14 (87.50%) Active Directory
2 10 (62.50%) Citrix
2 10 (62.50%) Microsoft
3 9 (56.25%) Microsoft Certification
4 8 (50.00%) MCP
4 8 (50.00%) Windows 8
5 7 (43.75%) MCITP
5 7 (43.75%) MS Office
5 7 (43.75%) MS Excel
6 6 (37.50%) MS Exchange
6 6 (37.50%) LAN
6 6 (37.50%) ITIL
6 6 (37.50%) MCSA
6 6 (37.50%) WAN
6 6 (37.50%) Wireless
6 6 (37.50%) Windows Server 2008
6 6 (37.50%) Exchange Server 2010
6 6 (37.50%) Windows Server 2012
7 5 (31.25%) Exchange Server 2007
7 5 (31.25%) Security Testing
7 5 (31.25%) Information Assurance
7 5 (31.25%) Hyper-V
7 5 (31.25%) Incident Management
7 5 (31.25%) Windows Vista
7 5 (31.25%) Software Testing
7 5 (31.25%) VMware
7 5 (31.25%) ITIL Certification
7 5 (31.25%) Windows Server 2003
7 5 (31.25%) SLA

Help Desk Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 4 September 2015, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (37.50%) MS Exchange
1 6 (37.50%) Exchange Server 2010
2 5 (31.25%) Exchange Server 2007
Applications
1 7 (43.75%) MS Office
1 7 (43.75%) MS Excel
Communications & Networking
1 6 (37.50%) LAN
1 6 (37.50%) WAN
1 6 (37.50%) Wireless
2 5 (31.25%) VoIP
3 4 (25.00%) TCP/IP
4 2 (12.50%) VPN
5 1 (6.25%) DNS
5 1 (6.25%) DHCP
General
1 1 (6.25%) Manufacturing
Miscellaneous
1 1 (6.25%) Management Information System
1 1 (6.25%) CMDB
Operating Systems
1 14 (87.50%) Windows
2 8 (50.00%) Windows 8
3 6 (37.50%) Windows Server 2012
3 6 (37.50%) Windows Server 2008
4 5 (31.25%) Windows XP
4 5 (31.25%) Windows Server 2003
4 5 (31.25%) Windows Vista
5 3 (18.75%) Windows 7
Processes & Methodologies
1 6 (37.50%) ITIL
2 5 (31.25%) Software Testing
2 5 (31.25%) Incident Management
2 5 (31.25%) Security Testing
2 5 (31.25%) Information Assurance
3 2 (12.50%) Change Management
4 1 (6.25%) Agile Software Development
4 1 (6.25%) Configuration Management
4 1 (6.25%) Service Management
4 1 (6.25%) Line Management
Qualifications
1 9 (56.25%) Microsoft Certification
2 8 (50.00%) MCP
3 7 (43.75%) MCITP
4 6 (37.50%) MCSA
5 5 (31.25%) ITIL Certification
6 2 (12.50%) MCDST
7 1 (6.25%) MCTS
Quality Assurance & Compliance
1 5 (31.25%) SLA
System Software
1 14 (87.50%) Active Directory
2 5 (31.25%) Hyper-V
Vendors
1 10 (62.50%) Microsoft
1 10 (62.50%) Citrix
2 5 (31.25%) VMware
2 5 (31.25%) Cisco
Macclesfield, Cheshire
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 11 days ago
Macclesfield
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 14 days ago
Chester
Shortlist Recruitment
Salary: £22000 - £24000 per annum + Benefits
Posted: 14 days ago