The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 226 255 239
Rank change year-on-year
+29 -16
Permanent jobs requiring a Help Desk Engineer 5 3 9
As % of all permanent IT jobs located in the North West 0.090% 0.043% 0.14%
As % of the Job Titles category 0.093% 0.044% 0.14%
Number of salaries quoted 5 2 9
Average salary £22,500 £20,500 £21,000
Average salary % change year-on-year
+9.75% -2.38%
90% offered a salary of more than £17,500 £19,300 £20,400
10% offered a salary of more than £33,200 £21,700 £21,500
UK excluding London average salary £22,500 £22,500 £22,500
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5353 6787 6388
As % of all permanent IT jobs located in the North West 96.12% 96.58% 96.16%
Number of salaries quoted 4488 5731 5335
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,001 £24,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the North West

Help Desk Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the North West region.

Help Desk Engineer Salary Trend in the North West

Help Desk Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the North West region over the 3 months to 11 February 2016.

Help Desk Engineer Salary Histogram in the North West

Help Desk Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the North West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +22 4 £20,250 -1.21%
Cumbria - 1 £22,500 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 11 February 2016, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 12 (85.71%) Windows
2 9 (64.29%) Microsoft
2 9 (64.29%) Active Directory
3 8 (57.14%) Microsoft Certification
4 7 (50.00%) TCP/IP
5 6 (42.86%) MCITP
5 6 (42.86%) LAN
5 6 (42.86%) WAN
5 6 (42.86%) MCP
6 5 (35.71%) Windows 8
7 4 (28.57%) Windows 7
7 4 (28.57%) Citrix
7 4 (28.57%) VMware
7 4 (28.57%) Change Management
7 4 (28.57%) MCDST
7 4 (28.57%) Windows Server 2008
8 3 (21.43%) CMDB
8 3 (21.43%) Agile Software Development
8 3 (21.43%) Wireless
8 3 (21.43%) Windows Server 2003
8 3 (21.43%) Configuration Management
8 3 (21.43%) MS Exchange
8 3 (21.43%) MS Excel
8 3 (21.43%) ITIL
8 3 (21.43%) DHCP
8 3 (21.43%) VPN
8 3 (21.43%) DNS
8 3 (21.43%) Driving Licence
8 3 (21.43%) Windows Server 2012
9 2 (14.29%) Incident Management

Help Desk Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 11 February 2016, IT jobs across the North West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) MS Exchange
2 2 (14.29%) Exchange Server 2007
2 2 (14.29%) Exchange Server 2010
3 1 (7.14%) Exchange Server 2003
3 1 (7.14%) Exchange Server 2013
Applications
1 3 (21.43%) MS Excel
2 1 (7.14%) MS Office
Cloud Services
1 1 (7.14%) Google Apps
1 1 (7.14%) Office 365
Communications & Networking
1 7 (50.00%) TCP/IP
2 6 (42.86%) LAN
2 6 (42.86%) WAN
3 3 (21.43%) DHCP
3 3 (21.43%) DNS
3 3 (21.43%) VPN
3 3 (21.43%) Wireless
4 2 (14.29%) VoIP
General
1 2 (14.29%) Finance
2 1 (7.14%) Legal
Miscellaneous
1 3 (21.43%) CMDB
1 3 (21.43%) Driving Licence
2 1 (7.14%) Social Media
Operating Systems
1 12 (85.71%) Windows
2 5 (35.71%) Windows 8
3 4 (28.57%) Windows 7
3 4 (28.57%) Windows Server 2008
4 3 (21.43%) Windows Server 2003
4 3 (21.43%) Windows Server 2012
5 1 (7.14%) Apple iOS
5 1 (7.14%) Windows Server
5 1 (7.14%) Windows XP
Processes & Methodologies
1 4 (28.57%) Change Management
2 3 (21.43%) Agile Software Development
2 3 (21.43%) Configuration Management
2 3 (21.43%) ITIL
3 2 (14.29%) Incident Management
3 2 (14.29%) Information Assurance
3 2 (14.29%) Security Testing
3 2 (14.29%) Software Testing
4 1 (7.14%) CRM
Qualifications
1 8 (57.14%) Microsoft Certification
2 6 (42.86%) MCITP
2 6 (42.86%) MCP
3 4 (28.57%) MCDST
4 2 (14.29%) ITIL Certification
4 2 (14.29%) MCSA
5 1 (7.14%) CCNA
5 1 (7.14%) Cisco Certification
5 1 (7.14%) MCTS
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 9 (64.29%) Active Directory
2 2 (14.29%) Hyper-V
3 1 (7.14%) VMware Infrastructure
Vendors
1 9 (64.29%) Microsoft
2 4 (28.57%) Citrix
2 4 (28.57%) VMware
3 1 (7.14%) Cisco
3 1 (7.14%) Google