The table below looks at the prevalence of the term IVR in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 225 228 250
Rank change year-on-year
+3 +22
Permanent jobs citing IVR 9 21 18
As % of all permanent IT jobs located in the North West 0.16% 0.32% 0.26%
As % of the Miscellaneous category 0.40% 0.85% 0.71%
Number of salaries quoted 5 11 17
Average salary £80,000 £75,000 £52,500
Average salary % change year-on-year
+6.66% +42.85%
UK excluding London average salary £41,500 £53,750 £44,000
% change year-on-year
-22.79% +22.15%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the North West region.

Miscellaneous Category
North West
Permanent IT job ads with a match in the
Miscellaneous category
2272 2465 2529
As % of all permanent IT jobs located in the North West 40.04% 37.82% 35.92%
Number of salaries quoted 1902 1956 1963
Average salary £40,000 £40,000 £36,500
Average salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the North West region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the North West

IVR
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the North West region.

IVR Salary Trend in the North West

IVR
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IVR across the North West region over the 3 months to 29 April 2016.

IVR Salary Histogram in the North West

IVR
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the North West region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 4 £44,500 -40.66%
Cheshire +28 1 - -
Merseyside +4 1 - -
IVR
England

IVR
Top 30 Related IT Skills in the North West

For the 6 months to 29 April 2016, IT jobs across the North West region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 7 (50.00%) WAN
2 6 (42.86%) VoIP
2 6 (42.86%) Telecoms
3 5 (35.71%) Social Media
3 5 (35.71%) Data Centre
4 4 (28.57%) Analytics
4 4 (28.57%) Avaya
4 4 (28.57%) LAN
4 4 (28.57%) Stakeholder Engagement
4 4 (28.57%) Unified Communications
5 3 (21.43%) High Availability
5 3 (21.43%) Open Source
5 3 (21.43%) Finance
5 3 (21.43%) Wireless
5 3 (21.43%) CMS
5 3 (21.43%) PBX
5 3 (21.43%) GSM
5 3 (21.43%) Cisco
5 3 (21.43%) E-Commerce
5 3 (21.43%) Genesys
5 3 (21.43%) Cognizant
5 3 (21.43%) CTI
5 3 (21.43%) Project Management
5 3 (21.43%) H.323
5 3 (21.43%) Disaster Recovery
5 3 (21.43%) Analytical Skills
5 3 (21.43%) Hybrid Cloud
6 2 (14.29%) SDLC
6 2 (14.29%) Service Delivery
6 2 (14.29%) Web Services

IVR
Top Related IT Skills in the North West by Category

For the 6 months to 29 April 2016, IT jobs across the North West region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) CMS
2 1 (7.14%) Skype for Business
Communications & Networking
1 7 (50.00%) WAN
2 6 (42.86%) VoIP
3 4 (28.57%) LAN
3 4 (28.57%) Unified Communications
4 3 (21.43%) CTI
4 3 (21.43%) GSM
4 3 (21.43%) H.323
4 3 (21.43%) PBX
4 3 (21.43%) Wireless
5 1 (7.14%) DECT
5 1 (7.14%) LDAP
5 1 (7.14%) Skype
5 1 (7.14%) SMS
Database & Business Intelligence
1 1 (7.14%) MongoDB
General
1 6 (42.86%) Telecoms
2 3 (21.43%) Finance
3 1 (7.14%) Banking
3 1 (7.14%) Electronics
3 1 (7.14%) Marketing
Job Titles
1 5 (35.71%) Architect
2 3 (21.43%) BSS Architect
2 3 (21.43%) Digital Architect
2 3 (21.43%) OSS Architect
2 3 (21.43%) Project Manager
2 3 (21.43%) Telecoms Architect
3 2 (14.29%) Solutions Architect
3 2 (14.29%) Unified Communications Manager
3 2 (14.29%) Voice Project Manager
4 1 (7.14%) C# Developer
4 1 (7.14%) Consultant
4 1 (7.14%) Developer
4 1 (7.14%) Implementation Manager
4 1 (7.14%) Mitel Engineer
4 1 (7.14%) Presales Consultant
4 1 (7.14%) Project Engineer
4 1 (7.14%) Technical Implementation Manager
4 1 (7.14%) Technical Leader
4 1 (7.14%) Technical Manager
4 1 (7.14%) VoIP Project Manager
Libraries, Frameworks & Software Standards
1 2 (14.29%) Web Services
2 1 (7.14%) .NET
2 1 (7.14%) VXML
Miscellaneous
1 5 (35.71%) Data Centre
1 5 (35.71%) Social Media
2 3 (21.43%) Analytical Skills
2 3 (21.43%) Hybrid Cloud
3 1 (7.14%) Computer Science
3 1 (7.14%) Mathematics
3 1 (7.14%) Mobile Computing
Operating Systems
1 1 (7.14%) Unix
Processes & Methodologies
1 4 (28.57%) Analytics
1 4 (28.57%) Stakeholder Engagement
2 3 (21.43%) Disaster Recovery
2 3 (21.43%) E-Commerce
2 3 (21.43%) High Availability
2 3 (21.43%) Open Source
2 3 (21.43%) Project Management
3 2 (14.29%) SDLC
3 2 (14.29%) Service Delivery
3 2 (14.29%) SOA
3 2 (14.29%) Speech Recognition
3 2 (14.29%) TOGAF
4 1 (7.14%) Agile Software Development
4 1 (7.14%) Information Architecture
4 1 (7.14%) Kanban
4 1 (7.14%) Migration
4 1 (7.14%) Multithreading
4 1 (7.14%) Performance Monitoring
4 1 (7.14%) Presales
4 1 (7.14%) Scrum
Programming Languages
1 1 (7.14%) C#
1 1 (7.14%) PL/1
1 1 (7.14%) SQL
Qualifications
1 2 (14.29%) Degree
Vendors
1 4 (28.57%) Avaya
2 3 (21.43%) Cisco
2 3 (21.43%) Cognizant
2 3 (21.43%) Genesys
3 1 (7.14%) Mitel
3 1 (7.14%) Verint