The table below looks at the prevalence of the term IVR in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 154 124 117
Rank change year-on-year
-30 -7
Contract jobs citing IVR 8 11 20
As % of all contract IT jobs located in the North West 0.18% 0.35% 0.69%
As % of the Miscellaneous category 0.64% 1.13% 2.38%
Number of daily rates quoted 4 7 13
Average daily rate
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£450 £260 £375
Average daily rate % change year-on-year
+73.07% -30.66%
UK excluding London average daily rate £400 £360 £365
% change year-on-year
+11.11% -1.36%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £33.50 -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the North West region.

Miscellaneous Category
North West
Contract IT job ads with a match in the
Miscellaneous category
1245 975 842
As % of all contract IT jobs located in the North West 28.40% 31.43% 28.92%
Number of daily rates quoted 766 517 417
Average daily rate £400 £350 £336
Average daily rate % change year-on-year
+14.28% +4.32%
90% offered a daily rate of more than £245 £217 £222
10% offered a daily rate of more than £550 £542 £458
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 56 53 53
Average hourly rate £21.50 £16.84 £17.50
Average hourly rate % change year-on-year
+27.67% -3.77%
90% offered a hourly rate of more than £11.50 £12.00 £10.53
10% offered a hourly rate of more than £44.50 £36.28 £35.00
UK excluding London average hourly rate £21.50 £20.00 £17.50
% change year-on-year
+7.50% +14.28%

IVR
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the North West region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the North West

IVR
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the North West region.

IVR Daily Rate Trend in the North West

IVR
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the North West region.

IVR Hourly Rate Trend in the North West

IVR
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the North West region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -16 5 £400 -11.11%
Cheshire -20 3 £450 +78.92%
IVR
England

IVR
Top 30 Related IT Skills in the North West

For the 6 months to 2 September 2015, IT contractor jobs across the North West region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 6 (50.00%) Cisco
1 6 (50.00%) VoIP
2 5 (41.67%) Finance
2 5 (41.67%) Stakeholder Management
3 4 (33.33%) Agile Software Development
3 4 (33.33%) Banking
4 3 (25.00%) Retail
4 3 (25.00%) Business Analysis
4 3 (25.00%) Use Case
4 3 (25.00%) Unified Communications
4 3 (25.00%) Retail Banking
4 3 (25.00%) GAP Analysis
5 2 (16.67%) Telecoms
5 2 (16.67%) Cisco IPCC
5 2 (16.67%) Project Management
5 2 (16.67%) CCNP
5 2 (16.67%) CCNA
5 2 (16.67%) Cisco Certification
5 2 (16.67%) CCVP
5 2 (16.67%) IP Telephony
6 1 (8.33%) Speech Recognition
6 1 (8.33%) Capita
6 1 (8.33%) MS PowerPoint
6 1 (8.33%) Cisco ICM
6 1 (8.33%) Statistics
6 1 (8.33%) Requirements Analysis
6 1 (8.33%) User Acceptance Testing
6 1 (8.33%) Kanban
6 1 (8.33%) HP Quality Center
6 1 (8.33%) Confluence

IVR
Top Related IT Skills in the North West by Category

For the 6 months to 2 September 2015, IT contractor jobs across the North West region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) Confluence
Applications
1 1 (8.33%) MS Project
1 1 (8.33%) MS Excel
1 1 (8.33%) MS PowerPoint
Communications & Networking
1 6 (50.00%) VoIP
2 3 (25.00%) Unified Communications
3 2 (16.67%) IP Telephony
4 1 (8.33%) Cisco ICM
4 1 (8.33%) Broadband
4 1 (8.33%) LAN
4 1 (8.33%) WAN
4 1 (8.33%) CTI
4 1 (8.33%) H.323
Development Applications
1 1 (8.33%) JIRA
General
1 5 (41.67%) Finance
2 4 (33.33%) Banking
3 3 (25.00%) Retail
3 3 (25.00%) Retail Banking
4 2 (16.67%) Telecoms
Job Titles
1 4 (33.33%) Analyst
2 3 (25.00%) Senior Business Analyst
2 3 (25.00%) Senior Analyst
2 3 (25.00%) Business Analyst
3 2 (16.67%) Telecoms Engineer
3 2 (16.67%) Cisco Expert
3 2 (16.67%) Senior Telecoms Engineer
4 1 (8.33%) Banking Business Analyst
4 1 (8.33%) Digital Project Manager
4 1 (8.33%) Agile Project Manager
4 1 (8.33%) Cisco VoIP Engineer
4 1 (8.33%) Unified Communications Engineer
4 1 (8.33%) VoIP Engineer
4 1 (8.33%) Services Delivery Manager
4 1 (8.33%) Service Manager
4 1 (8.33%) Delivery Manager
4 1 (8.33%) Test Analyst
4 1 (8.33%) Solutions Architect
4 1 (8.33%) Architect
4 1 (8.33%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
Miscellaneous
1 1 (8.33%) Biometrics
1 1 (8.33%) Statistics
1 1 (8.33%) Mobile Banking
1 1 (8.33%) Data Centre
Processes & Methodologies
1 5 (41.67%) Stakeholder Management
2 4 (33.33%) Agile Software Development
3 3 (25.00%) GAP Analysis
3 3 (25.00%) Use Case
3 3 (25.00%) Business Analysis
4 2 (16.67%) Project Management
5 1 (8.33%) Service Delivery
5 1 (8.33%) Change Management
5 1 (8.33%) Workflow
5 1 (8.33%) Speech Recognition
5 1 (8.33%) Scrum
5 1 (8.33%) Requirements Analysis
5 1 (8.33%) User Acceptance Testing
5 1 (8.33%) Kanban
5 1 (8.33%) Cisco ICM Scripting
Programming Languages
1 1 (8.33%) Java
1 1 (8.33%) SQL
1 1 (8.33%) VB
Qualifications
1 2 (16.67%) CCNP
1 2 (16.67%) CCNA
1 2 (16.67%) Cisco Certification
1 2 (16.67%) CCVP
Systems Management
1 2 (16.67%) Cisco IPCC
2 1 (8.33%) HP Quality Center
2 1 (8.33%) Systems Management Server (SMS)
Vendors
1 6 (50.00%) Cisco
2 1 (8.33%) Avaya
2 1 (8.33%) Capita