The table below looks at the prevalence of the term IVR in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
England / North West
Rank 135 144 132
Rank change year-on-year
+9 -12
Contract jobs citing IVR 2 11 5
As % of all contract IT jobs located in the North West 0.076% 0.28% 0.16%
As % of the Miscellaneous category 0.24% 0.87% 0.57%
Number of daily rates quoted 2 3 1
Median daily rate £339 £450 £245
Median daily rate % change year-on-year
-24.77% +83.67%
UK excluding London median daily rate £350 £450 £355
% change year-on-year
-22.22% +26.76%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the North West region.

Miscellaneous Category
North West
Contract IT job ads with a match in the
Miscellaneous category
820 1259 882
As % of all contract IT jobs located in the North West 31.17% 32.13% 28.66%
Number of daily rates quoted 519 711 497
Median daily rate £388 £399 £355
Median daily rate % change year-on-year
-2.82% +12.32%
90% offered a daily rate of more than £165 £199 £245
10% offered a daily rate of more than £550 £583 £500
UK excluding London median daily rate £398 £375 £365
% change year-on-year
+6.00% +2.73%
Number of hourly rates quoted 44 59 39
Median hourly rate £15.50 £19.00 £18.00
Median hourly rate % change year-on-year
-18.42% +5.55%
90% offered a hourly rate of more than £11.32 £13.30 £10.25
10% offered a hourly rate of more than £44.25 £47.13 £31.40
UK excluding London median hourly rate £19.00 £21.50 £17.50
% change year-on-year
-11.62% +22.85%

IVR
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the North West

IVR
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the North West region.

IVR Daily Rate Trend in the North West

IVR
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the North West region.

IVR Hourly Rate Trend in the North West

IVR
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the North West region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 2 £339 -
IVR
England

IVR
Top 30 Related IT Skills in the North West

For the 6 months to 18 January 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for IVR.

1 9 (64.29%) Cisco
2 7 (50.00%) Avaya
2 7 (50.00%) Migration
3 6 (42.86%) Finance
4 5 (35.71%) VoIP
5 4 (28.57%) Change Management
5 4 (28.57%) MS Office
5 4 (28.57%) Banking
6 3 (21.43%) TOGAF
6 3 (21.43%) PCI DSS
6 3 (21.43%) Unified Communications
6 3 (21.43%) Supplier Management
6 3 (21.43%) Windows
6 3 (21.43%) Virtual Servers
7 2 (14.29%) Solaris
7 2 (14.29%) Linux
7 2 (14.29%) MS Excel
7 2 (14.29%) Unix
7 2 (14.29%) LAN
7 2 (14.29%) Microsoft
7 2 (14.29%) Sun
7 2 (14.29%) DHCP
7 2 (14.29%) SNMP
7 2 (14.29%) TCP/IP
7 2 (14.29%) DNS
7 2 (14.29%) Disaster Recovery
7 2 (14.29%) WAN
7 2 (14.29%) Configuration Management
7 2 (14.29%) Validation
7 2 (14.29%) Citrix

IVR
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (28.57%) MS Office
2 2 (14.29%) MS Excel
Communications & Networking
1 5 (35.71%) VoIP
2 3 (21.43%) Unified Communications
3 2 (14.29%) BIG-IP
3 2 (14.29%) DHCP
3 2 (14.29%) DNS
3 2 (14.29%) LAN
3 2 (14.29%) SNMP
3 2 (14.29%) TCP/IP
3 2 (14.29%) WAN
4 1 (7.14%) CTI
4 1 (7.14%) Firewall
4 1 (7.14%) H.323
4 1 (7.14%) MPLS
4 1 (7.14%) Network Security
4 1 (7.14%) PBX
General
1 6 (42.86%) Finance
2 4 (28.57%) Banking
Job Titles
1 6 (42.86%) Architect
1 6 (42.86%) Project Manager
2 4 (28.57%) Solutions Architect
3 2 (14.29%) Analyst
3 2 (14.29%) Cisco Project Manager
3 2 (14.29%) Infrastructure Architect
3 2 (14.29%) Infrastructure Manager
3 2 (14.29%) Infrastructure Project Manager
3 2 (14.29%) Senior Manager
3 2 (14.29%) Senior Project Manager
3 2 (14.29%) Site Manager
3 2 (14.29%) Technical Manager
3 2 (14.29%) Technical Project Manager
3 2 (14.29%) Unified Communications Manager
4 1 (7.14%) Banking Project Manager
4 1 (7.14%) Network Architect
4 1 (7.14%) Senior Technical Manager
4 1 (7.14%) Senior Technical Project Manager
4 1 (7.14%) Technical Infrastructure Manager
4 1 (7.14%) Telephony Architect
Miscellaneous
1 2 (14.29%) Analytical Skills
1 2 (14.29%) Handset
2 1 (7.14%) Data Centre
Operating Systems
1 3 (21.43%) Windows
2 2 (14.29%) Linux
2 2 (14.29%) Solaris
2 2 (14.29%) Unix
Processes & Methodologies
1 7 (50.00%) Migration
2 4 (28.57%) Change Management
3 3 (21.43%) Supplier Management
3 3 (21.43%) TOGAF
4 2 (14.29%) Agile Software Development
4 2 (14.29%) Change Control
4 2 (14.29%) Configuration Management
4 2 (14.29%) Continuous Integration
4 2 (14.29%) Disaster Recovery
4 2 (14.29%) SIEM
4 2 (14.29%) Validation
5 1 (7.14%) CRM
5 1 (7.14%) Process Management
5 1 (7.14%) WFM
Qualifications
1 2 (14.29%) SC Cleared
1 2 (14.29%) Security Cleared
Quality Assurance & Compliance
1 3 (21.43%) PCI DSS
System Software
1 3 (21.43%) Virtual Servers
2 2 (14.29%) VMware Infrastructure
2 2 (14.29%) VMware Workstation
2 2 (14.29%) XenApp
2 2 (14.29%) XenDesktop
3 1 (7.14%) Active Directory
Vendors
1 9 (64.29%) Cisco
2 7 (50.00%) Avaya
3 2 (14.29%) Citrix
3 2 (14.29%) Microsoft
3 2 (14.29%) Sun
3 2 (14.29%) Verint
3 2 (14.29%) VMware
4 1 (7.14%) Capita
4 1 (7.14%) Salesforce.com
4 1 (7.14%) Unisys