The table below looks at the prevalence of the term IVR in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 147 138 132
Rank change year-on-year
-9 -6
Contract jobs citing IVR 11 3 1
As % of all contract IT jobs located in the North West 0.29% 0.092% 0.036%
As % of the Miscellaneous category 0.88% 0.33% 0.12%
Number of daily rates quoted 3 0 1
Average daily rate £450 - £408
UK excluding London average daily rate £450 £300 £375
% change year-on-year
+50.00% -20.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the North West region.

Miscellaneous Category
North West
Contract IT job ads with a match in the
Miscellaneous category
1253 921 845
As % of all contract IT jobs located in the North West 33.06% 28.16% 30.10%
Number of daily rates quoted 721 528 482
Average daily rate £400 £355 £338
Average daily rate % change year-on-year
+12.67% +5.18%
90% offered a daily rate of more than £210 £225 £200
10% offered a daily rate of more than £555 £500 £525
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 65 40 54
Average hourly rate £19.00 £18.50 £17.50
Average hourly rate % change year-on-year
+2.70% +5.71%
90% offered a hourly rate of more than £14.00 £12.00 £10.55
10% offered a hourly rate of more than £43.66 £40.00 £32.00
UK excluding London average hourly rate £23.75 £17.50 £17.50
% change year-on-year
+35.71% -

IVR
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the North West region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the North West

IVR
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the North West region.

IVR Daily Rate Trend in the North West

IVR
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the North West region.

IVR Hourly Rate Trend in the North West

IVR
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the North West region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +3 11 £450 -
IVR
England

IVR
Top 30 Related IT Skills in the North West

For the 6 months to 10 February 2016, IT contractor jobs across the North West region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 9 (45.00%) Avaya
2 8 (40.00%) CTI
2 8 (40.00%) EMC
3 7 (35.00%) CRM
3 7 (35.00%) Dynamics CRM
3 7 (35.00%) Social Media
3 7 (35.00%) Analytical Skills
3 7 (35.00%) Radian6
4 6 (30.00%) Agile Software Development
4 6 (30.00%) Cisco
5 5 (25.00%) VoIP
5 5 (25.00%) MS Excel
5 5 (25.00%) MBA
6 4 (20.00%) VUI
7 3 (15.00%) Waterfall
7 3 (15.00%) Unified Communications
7 3 (15.00%) SDLC
7 3 (15.00%) Service Management
7 3 (15.00%) WFM
7 3 (15.00%) Java
7 3 (15.00%) JavaScript
7 3 (15.00%) EJB
7 3 (15.00%) JSP
7 3 (15.00%) Servlets
7 3 (15.00%) Genesys
7 3 (15.00%) VXML
8 2 (10.00%) Configuration Management
8 2 (10.00%) LAN
8 2 (10.00%) Citrix
8 2 (10.00%) Cisco Certification

IVR
Top Related IT Skills in the North West by Category

For the 6 months to 10 February 2016, IT contractor jobs across the North West region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Applications
1 5 (25.00%) MS Excel
Business Applications
1 7 (35.00%) Dynamics CRM
1 7 (35.00%) Radian6
Communications & Networking
1 8 (40.00%) CTI
2 5 (25.00%) VoIP
3 3 (15.00%) Unified Communications
4 2 (10.00%) BIG-IP
4 2 (10.00%) DHCP
4 2 (10.00%) DNS
4 2 (10.00%) IP Telephony
4 2 (10.00%) LAN
4 2 (10.00%) SNMP
4 2 (10.00%) TCP/IP
4 2 (10.00%) WAN
General
1 2 (10.00%) Banking
1 2 (10.00%) Finance
2 1 (5.00%) Retail
2 1 (5.00%) Retail Banking
Job Titles
1 7 (35.00%) Avaya Specialist
2 3 (15.00%) Architect
2 3 (15.00%) Designer
2 3 (15.00%) Developer
3 2 (10.00%) Cisco Expert
3 2 (10.00%) Infrastructure Architect
4 1 (5.00%) Analyst
4 1 (5.00%) Avaya Consultant
4 1 (5.00%) Business Change Analyst
4 1 (5.00%) Business Change Business Analyst
4 1 (5.00%) Cisco Engineer
4 1 (5.00%) Cisco VoIP Engineer
4 1 (5.00%) Consultant
4 1 (5.00%) Infrastructure Manager
4 1 (5.00%) Infrastructure Programme Manager
4 1 (5.00%) Senior Business Analyst
4 1 (5.00%) Senior Business Change Analyst
4 1 (5.00%) Technical Leader
4 1 (5.00%) Unified Communications Engineer
4 1 (5.00%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 3 (15.00%) EJB
1 3 (15.00%) JSP
1 3 (15.00%) Servlets
1 3 (15.00%) VXML
Miscellaneous
1 7 (35.00%) Analytical Skills
1 7 (35.00%) Social Media
2 4 (20.00%) VUI
3 1 (5.00%) Mainframe
Operating Systems
1 2 (10.00%) Linux
1 2 (10.00%) Solaris
1 2 (10.00%) Unix
1 2 (10.00%) Windows
Processes & Methodologies
1 7 (35.00%) CRM
2 6 (30.00%) Agile Software Development
3 3 (15.00%) SDLC
3 3 (15.00%) Service Management
3 3 (15.00%) Waterfall
3 3 (15.00%) WFM
4 2 (10.00%) Change Control
4 2 (10.00%) Configuration Management
4 2 (10.00%) Continuous Integration
4 2 (10.00%) Disaster Recovery
4 2 (10.00%) SIEM
4 2 (10.00%) TOGAF
5 1 (5.00%) Business Analysis
5 1 (5.00%) GAP Analysis
5 1 (5.00%) Programme Management
5 1 (5.00%) Software Engineering
5 1 (5.00%) Stakeholder Management
5 1 (5.00%) Use Case
Programming Languages
1 3 (15.00%) Java
1 3 (15.00%) JavaScript
Qualifications
1 5 (25.00%) MBA
2 2 (10.00%) CCNA
2 2 (10.00%) CCNP
2 2 (10.00%) CCVP
2 2 (10.00%) Cisco Certification
2 2 (10.00%) SC Cleared
2 2 (10.00%) Security Cleared
System Software
1 2 (10.00%) VMware Infrastructure
1 2 (10.00%) VMware Workstation
1 2 (10.00%) XenApp
1 2 (10.00%) XenDesktop
Systems Management
1 2 (10.00%) Cisco IPCC
Vendors
1 9 (45.00%) Avaya
2 8 (40.00%) EMC
3 6 (30.00%) Cisco
4 3 (15.00%) Genesys
5 2 (10.00%) Citrix
5 2 (10.00%) Sun
5 2 (10.00%) VMware
6 1 (5.00%) BT