The table below looks at the prevalence of the term IVR in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 153 147 132
Rank change year-on-year
-6 -15
Contract jobs citing IVR 10 4 3
As % of all contract IT jobs located in the North West 0.25% 0.11% 0.098%
As % of the Miscellaneous category 0.80% 0.38% 0.33%
Number of daily rates quoted 6 3 2
Median daily rate £375 £500 £363
Median daily rate % change year-on-year
-25.00% +37.93%
90% offered a daily rate of more than £300 £284 £353
10% offered a daily rate of more than £494 £500 £373
UK excluding London median daily rate £325 £400 £400
% change year-on-year
-18.75% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £21.50 £22.22 -
% change year-on-year
-3.24% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the North West region.

Miscellaneous Category
North West
Contract IT job ads with a match in the
Miscellaneous category
1250 1066 898
As % of all contract IT jobs located in the North West 31.62% 28.98% 29.25%
Number of daily rates quoted 747 596 453
Median daily rate £400 £400 £350
Median daily rate % change year-on-year
- +14.28%
90% offered a daily rate of more than £250 £275 £200
10% offered a daily rate of more than £550 £550 £575
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 57 76 74
Median hourly rate £20.89 £16.00 £18.00
Median hourly rate % change year-on-year
+30.56% -11.11%
90% offered a hourly rate of more than £11.65 £12.00 £11.74
10% offered a hourly rate of more than £50.46 £47.33 £43.30
UK excluding London median hourly rate £21.50 £18.00 £20.50
% change year-on-year
+19.44% -12.19%

IVR
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the North West

IVR
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the North West region.

IVR Daily Rate Trend in the North West

IVR
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the North West region over the 3 months to 27 May 2016.

IVR Daily Rate Histogram in the North West

IVR
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the North West region.

IVR Hourly Rate Trend in the North West

IVR
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the North West region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -8 5 £375 -25.00%
Manchester -12 5 £550 +50.68% 3
IVR
England

IVR
Top 30 Related IT Skills in the North West

For the 6 months to 27 May 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for IVR.

1 9 (45.00%) Java
1 9 (45.00%) Avaya
1 9 (45.00%) CTI
2 8 (40.00%) VXML
2 8 (40.00%) EJB
3 7 (35.00%) EMC
3 7 (35.00%) Cisco
4 6 (30.00%) Dynamics CRM
4 6 (30.00%) CRM
4 6 (30.00%) Social Media
4 6 (30.00%) Analytical Skills
4 6 (30.00%) Radian6
5 5 (25.00%) Web Services
5 5 (25.00%) XML
5 5 (25.00%) XSLT
5 5 (25.00%) J2EE
5 5 (25.00%) Oracle
5 5 (25.00%) JUnit
5 5 (25.00%) WebSphere Application Server
5 5 (25.00%) JAXB
5 5 (25.00%) Genesys
5 5 (25.00%) Middleware
5 5 (25.00%) QA
5 5 (25.00%) WebSphere
5 5 (25.00%) Hibernate
6 4 (20.00%) Finance
6 4 (20.00%) MBA
6 4 (20.00%) MS Excel
6 4 (20.00%) VoIP
6 4 (20.00%) WAN

IVR
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (25.00%) WebSphere
1 5 (25.00%) WebSphere Application Server
Applications
1 4 (20.00%) MS Excel
Business Applications
1 6 (30.00%) Dynamics CRM
1 6 (30.00%) Radian6
Communications & Networking
1 9 (45.00%) CTI
2 4 (20.00%) VoIP
2 4 (20.00%) WAN
3 2 (10.00%) BGP
3 2 (10.00%) EIGRP
3 2 (10.00%) Firewall
3 2 (10.00%) H.323
3 2 (10.00%) IGRP
3 2 (10.00%) LAN
3 2 (10.00%) Network Security
3 2 (10.00%) OSPF
3 2 (10.00%) PBX
3 2 (10.00%) TCP/IP
Development Applications
1 5 (25.00%) JUnit
General
1 4 (20.00%) Finance
2 2 (10.00%) Financial Institution
3 1 (5.00%) Marketing
Job Titles
1 7 (35.00%) Developer
2 6 (30.00%) Avaya Specialist
3 2 (10.00%) Designer
3 2 (10.00%) Firewall Engineer
3 2 (10.00%) Java Developer
3 2 (10.00%) Middleware Developer
3 2 (10.00%) Middleware Specialist
3 2 (10.00%) Project Manager
3 2 (10.00%) Technical Manager
3 2 (10.00%) Technical Project Manager
4 1 (5.00%) Architect
4 1 (5.00%) Consultant
4 1 (5.00%) Design Engineer
4 1 (5.00%) Infrastructure Manager
4 1 (5.00%) Java Middleware Developer
4 1 (5.00%) Network Security Engineer
4 1 (5.00%) Oracle Specialist
4 1 (5.00%) Senior Developer
4 1 (5.00%) Senior Middleware Developer
4 1 (5.00%) Technical Infrastructure Manager
Libraries, Frameworks & Software Standards
1 8 (40.00%) EJB
1 8 (40.00%) VXML
2 5 (25.00%) Hibernate
2 5 (25.00%) J2EE
2 5 (25.00%) JAXB
2 5 (25.00%) Middleware
2 5 (25.00%) Web Services
2 5 (25.00%) XML
2 5 (25.00%) XSLT
3 3 (15.00%) JSP
3 3 (15.00%) Servlets
Miscellaneous
1 6 (30.00%) Analytical Skills
1 6 (30.00%) Social Media
2 3 (15.00%) VUI
3 2 (10.00%) Data Centre
4 1 (5.00%) Health Informatics
4 1 (5.00%) Informatics
Processes & Methodologies
1 6 (30.00%) CRM
2 3 (15.00%) Agile Software Development
2 3 (15.00%) SDLC
2 3 (15.00%) Service Management
2 3 (15.00%) Waterfall
3 2 (10.00%) Security Management
3 2 (10.00%) Service Delivery
4 1 (5.00%) Migration
4 1 (5.00%) Network Architecture
4 1 (5.00%) Problem Management
4 1 (5.00%) Resource Management
Programming Languages
1 9 (45.00%) Java
2 3 (15.00%) JavaScript
Qualifications
1 4 (20.00%) MBA
2 2 (10.00%) CCNA
2 2 (10.00%) CCNP
2 2 (10.00%) Cisco Certification
2 2 (10.00%) JNCIA
Quality Assurance & Compliance
1 5 (25.00%) QA
Vendors
1 9 (45.00%) Avaya
2 7 (35.00%) Cisco
2 7 (35.00%) EMC
3 5 (25.00%) Genesys
3 5 (25.00%) Oracle
4 2 (10.00%) Juniper
4 2 (10.00%) Nortel
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