The table below looks at the prevalence of the term IVR in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 157 157 136
Rank change year-on-year
0 -21
Contract jobs citing IVR 7 4 4
As % of all contract IT jobs located in the North West 0.17% 0.10% 0.13%
As % of the Miscellaneous category 0.54% 0.33% 0.43%
Number of daily rates quoted 6 2 3
Median daily rate £375 £365 £375
Median daily rate % change year-on-year
+2.73% -2.66%
90% offered a daily rate of more than £300 £257 £355
10% offered a daily rate of more than £494 £473 £435
UK excluding London median daily rate £366 £400 £363
% change year-on-year
-8.62% +10.34%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £18.00 - -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the North West region.

Miscellaneous Category
North West
Contract IT job ads with a match in the
Miscellaneous category
1297 1206 922
As % of all contract IT jobs located in the North West 32.07% 30.87% 29.50%
Number of daily rates quoted 804 653 470
Median daily rate £400 £400 £325
Median daily rate % change year-on-year
- +23.07%
90% offered a daily rate of more than £250 £269 £201
10% offered a daily rate of more than £547 £550 £488
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 62 75 80
Median hourly rate £22.50 £16.00 £16.75
Median hourly rate % change year-on-year
+40.62% -4.47%
90% offered a hourly rate of more than £12.00 £12.00 £11.91
10% offered a hourly rate of more than £47.91 £53.33 £45.00
UK excluding London median hourly rate £22.00 £19.00 £20.50
% change year-on-year
+15.78% -7.31%

IVR
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the North West

IVR
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the North West region.

IVR Daily Rate Trend in the North West

IVR
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the North West region over the 3 months to 4 May 2016.

IVR Daily Rate Histogram in the North West

IVR
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the North West region.

IVR Hourly Rate Trend in the North West

IVR
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the North West region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -9 5 £375 -
Manchester -8 2 £550 +50.68%
IVR
England

IVR
Top 30 Related IT Skills in the North West

For the 6 months to 4 May 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for IVR.

1 10 (55.56%) Avaya
1 10 (55.56%) CTI
2 8 (44.44%) EMC
3 7 (38.89%) CRM
3 7 (38.89%) Cisco
3 7 (38.89%) Dynamics CRM
3 7 (38.89%) Social Media
3 7 (38.89%) Analytical Skills
3 7 (38.89%) Radian6
4 6 (33.33%) Java
5 5 (27.78%) EJB
5 5 (27.78%) MS Excel
5 5 (27.78%) Genesys
5 5 (27.78%) VXML
5 5 (27.78%) MBA
6 4 (22.22%) Finance
6 4 (22.22%) VoIP
6 4 (22.22%) WAN
7 3 (16.67%) JSP
7 3 (16.67%) Servlets
7 3 (16.67%) JavaScript
7 3 (16.67%) Service Management
7 3 (16.67%) Waterfall
7 3 (16.67%) Agile Software Development
7 3 (16.67%) SDLC
7 3 (16.67%) VUI
8 2 (11.11%) Data Centre
8 2 (11.11%) JNCIA
8 2 (11.11%) WebSphere
8 2 (11.11%) QA

IVR
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) WebSphere
1 2 (11.11%) WebSphere Application Server
Applications
1 5 (27.78%) MS Excel
Business Applications
1 7 (38.89%) Dynamics CRM
1 7 (38.89%) Radian6
Communications & Networking
1 10 (55.56%) CTI
2 4 (22.22%) VoIP
2 4 (22.22%) WAN
3 2 (11.11%) BGP
3 2 (11.11%) EIGRP
3 2 (11.11%) Firewall
3 2 (11.11%) H.323
3 2 (11.11%) IGRP
3 2 (11.11%) LAN
3 2 (11.11%) Network Security
3 2 (11.11%) OSPF
3 2 (11.11%) PBX
3 2 (11.11%) TCP/IP
Development Applications
1 2 (11.11%) JUnit
General
1 4 (22.22%) Finance
2 2 (11.11%) Financial Institution
3 1 (5.56%) Marketing
Job Titles
1 7 (38.89%) Avaya Specialist
2 5 (27.78%) Developer
3 2 (11.11%) Designer
3 2 (11.11%) Firewall Engineer
3 2 (11.11%) Project Manager
3 2 (11.11%) Technical Manager
3 2 (11.11%) Technical Project Manager
4 1 (5.56%) Architect
4 1 (5.56%) Avaya Consultant
4 1 (5.56%) Consultant
4 1 (5.56%) Design Engineer
4 1 (5.56%) Infrastructure Manager
4 1 (5.56%) Infrastructure Project Manager
4 1 (5.56%) Java Developer
4 1 (5.56%) Network Engineer
4 1 (5.56%) Network Security Engineer
4 1 (5.56%) Oracle Specialist
4 1 (5.56%) Security Engineer
4 1 (5.56%) Technical Infrastructure Manager
4 1 (5.56%) WebSphere Specialist
Libraries, Frameworks & Software Standards
1 5 (27.78%) EJB
1 5 (27.78%) VXML
2 3 (16.67%) JSP
2 3 (16.67%) Servlets
3 2 (11.11%) Hibernate
3 2 (11.11%) J2EE
3 2 (11.11%) JAXB
3 2 (11.11%) Middleware
3 2 (11.11%) Web Services
3 2 (11.11%) XML
3 2 (11.11%) XSLT
Miscellaneous
1 7 (38.89%) Analytical Skills
1 7 (38.89%) Social Media
2 3 (16.67%) VUI
3 2 (11.11%) Data Centre
4 1 (5.56%) Health Informatics
4 1 (5.56%) Informatics
Processes & Methodologies
1 7 (38.89%) CRM
2 3 (16.67%) Agile Software Development
2 3 (16.67%) SDLC
2 3 (16.67%) Service Management
2 3 (16.67%) Waterfall
3 2 (11.11%) Security Management
3 2 (11.11%) Service Delivery
4 1 (5.56%) Migration
4 1 (5.56%) Network Architecture
4 1 (5.56%) Problem Management
4 1 (5.56%) Resource Management
Programming Languages
1 6 (33.33%) Java
2 3 (16.67%) JavaScript
Qualifications
1 5 (27.78%) MBA
2 2 (11.11%) CCNA
2 2 (11.11%) CCNP
2 2 (11.11%) Cisco Certification
2 2 (11.11%) JNCIA
Quality Assurance & Compliance
1 2 (11.11%) QA
Vendors
1 10 (55.56%) Avaya
2 8 (44.44%) EMC
3 7 (38.89%) Cisco
4 5 (27.78%) Genesys
5 2 (11.11%) Juniper
5 2 (11.11%) Nortel
5 2 (11.11%) Oracle