The table below looks at the prevalence of the term IVR in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 779 740 831
Rank change year-on-year
-39 +91
Permanent jobs citing IVR 120 186 143
As % of all permanent IT jobs located in England 0.13% 0.18% 0.13%
As % of the Miscellaneous category 0.31% 0.43% 0.32%
Number of salaries quoted 96 158 110
Median salary £40,000 £50,000 £45,000
Median salary % change year-on-year
-20.00% +11.11%
90% offered a salary of more than £28,500 £31,500 £28,200
10% offered a salary of more than £70,000 £75,000 £55,000
UK excluding London median salary £45,000 £50,000 £44,000
% change year-on-year
-10.00% +13.63%
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the England region.

Miscellaneous Category
England
Permanent IT job ads with a match in the
Miscellaneous category
38113 42895 44354
As % of all permanent IT jobs located in England 41.54% 41.74% 40.73%
Number of salaries quoted 31578 34328 35338
Median salary £50,000 £47,500 £47,500
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £28,500 £27,500 £28,750
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend in England

The demand trend of job ads across the England region citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the England region.

IVR Salary Trend in England

IVR
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IVR across the England region over the 3 months to 27 July 2016.

IVR Salary Histogram in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +49 51 £29,000 -55.38% 4
South East -18 28 £49,750 +21.34% 2
West Midlands +1 12 £32,500 -20.24% 1
Yorkshire +8 8 £45,000 +36.36% 1
South West +18 7 £32,043 -52.52% 1
East of England +19 6 £40,000 -13.51% 2
North West +9 4 £24,000 -56.36% 2
East Midlands +5 3 £32,500 -38.09%
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 27 July 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for IVR.

1 119 (52.42%) VoIP
2 111 (48.90%) Cisco
3 94 (41.41%) WAN
4 91 (40.09%) Telecoms
5 82 (36.12%) LAN
6 81 (35.68%) Microsoft
7 80 (35.24%) Avaya
8 62 (27.31%) MS Excel
9 57 (25.11%) Cisco Certification
9 57 (25.11%) Mitel
10 53 (23.35%) TCP/IP
11 51 (22.47%) ITIL
11 51 (22.47%) Windows
12 48 (21.15%) CTI
12 48 (21.15%) Unified Communications
13 46 (20.26%) Firewall
14 45 (19.82%) SLA
15 41 (18.06%) Project Management
15 41 (18.06%) PBX
16 40 (17.62%) Service Delivery
17 38 (16.74%) Finance
17 38 (16.74%) CCNA
18 37 (16.30%) VMware
19 36 (15.86%) SQL
20 35 (15.42%) CCNP
21 34 (14.98%) Internet
21 34 (14.98%) Cisco CUCM
22 33 (14.54%) Cisco UCCE
23 32 (14.10%) IP Telephony
24 31 (13.66%) Disaster Recovery

IVR
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (11.45%) Skype for Business
2 17 (7.49%) CMS
3 4 (1.76%) Blackberry Enterprise Server
4 3 (1.32%) Confluence
4 3 (1.32%) IIS
4 3 (1.32%) MS Exchange
5 2 (0.88%) Exchange Server 2010
6 1 (0.44%) Apache
6 1 (0.44%) nginx
6 1 (0.44%) SAS
6 1 (0.44%) Tomcat
6 1 (0.44%) WebSphere
Applications
1 62 (27.31%) MS Excel
2 23 (10.13%) MS PowerPoint
3 21 (9.25%) MS Office
4 13 (5.73%) MS Visio
5 2 (0.88%) InVision
5 2 (0.88%) OmniGraffle
6 1 (0.44%) MS Project
6 1 (0.44%) Spreadsheet
Business Applications
1 4 (1.76%) SAP Oil and Gas
2 2 (0.88%) Payment Gateway
3 1 (0.44%) SAP IS-U
Cloud Services
1 2 (0.88%) Adobe Creative Cloud
1 2 (0.88%) Amazon AWS
1 2 (0.88%) Cloud Computing
1 2 (0.88%) Mimecast
2 1 (0.44%) IBM PureFlex
2 1 (0.44%) Microsoft Azure
2 1 (0.44%) SaaS
Communications & Networking
1 119 (52.42%) VoIP
2 94 (41.41%) WAN
3 82 (36.12%) LAN
4 53 (23.35%) TCP/IP
5 48 (21.15%) CTI
5 48 (21.15%) Unified Communications
6 46 (20.26%) Firewall
7 41 (18.06%) PBX
8 34 (14.98%) Internet
9 32 (14.10%) IP Telephony
10 29 (12.78%) Wireless
11 26 (11.45%) Network Security
11 26 (11.45%) VPN
12 22 (9.69%) H.323
12 22 (9.69%) LDAP
12 22 (9.69%) Wi-Fi
13 21 (9.25%) Cisco IPT
14 19 (8.37%) Cisco ASA
14 19 (8.37%) PABX
15 18 (7.93%) MGCP
Database & Business Intelligence
1 24 (10.57%) SQL Server
2 4 (1.76%) MySQL
2 4 (1.76%) Relational Database
3 3 (1.32%) SQL Server Integration Services
4 2 (0.88%) Data Warehouse
4 2 (0.88%) MS Access
5 1 (0.44%) MongoDB
5 1 (0.44%) OLAP
5 1 (0.44%) Oracle Database
5 1 (0.44%) RDBMS
5 1 (0.44%) SQL Server 2008
5 1 (0.44%) SQL Server 2012
Development Applications
1 9 (3.96%) Subversion
2 7 (3.08%) JIRA
3 3 (1.32%) Bugzilla
3 3 (1.32%) Eclipse
3 3 (1.32%) Git (software)
3 3 (1.32%) Oracle APEX
4 1 (0.44%) Toad
General
1 91 (40.09%) Telecoms
2 38 (16.74%) Finance
3 8 (3.52%) Banking
4 6 (2.64%) Marketing
4 6 (2.64%) Retail
5 5 (2.20%) Games
6 4 (1.76%) Electronics
6 4 (1.76%) Investment Banking
6 4 (1.76%) Legal
6 4 (1.76%) Manufacturing
7 3 (1.32%) Back Office
7 3 (1.32%) Front Office
7 3 (1.32%) Multimedia
7 3 (1.32%) Publishing
7 3 (1.32%) Retail Banking
8 1 (0.44%) Billing
Job Titles
1 28 (12.33%) Service Desk Engineer
2 27 (11.89%) Analyst
3 24 (10.57%) Mitel Engineer
4 23 (10.13%) Voice Engineer
5 19 (8.37%) Consultant
6 17 (7.49%) Architect
7 14 (6.17%) Support Engineer
8 12 (5.29%) VoIP Engineer
9 11 (4.85%) Communications Analyst
9 11 (4.85%) Network Engineer
9 11 (4.85%) Project Manager
9 11 (4.85%) Technical Leader
10 9 (3.96%) Network Manager
11 8 (3.52%) Developer
11 8 (3.52%) Mitel Support
11 8 (3.52%) Mitel VoIP Engineer
11 8 (3.52%) Technical Architect
11 8 (3.52%) Telephony Analyst
11 8 (3.52%) Unified Communications Engineer
11 8 (3.52%) VoIP Support Engineer
Libraries, Frameworks & Software Standards
1 19 (8.37%) VXML
2 14 (6.17%) .NET
3 8 (3.52%) Web Services
4 6 (2.64%) RFC 2833
4 6 (2.64%) XML
4 6 (2.64%) XMPP
5 5 (2.20%) JTAPI
5 5 (2.20%) TAPI
6 4 (1.76%) CCXML
6 4 (1.76%) HTML
7 3 (1.32%) .NET Framework
7 3 (1.32%) Android SDK
7 3 (1.32%) ASP.NET
7 3 (1.32%) CSS
7 3 (1.32%) EDI
7 3 (1.32%) iOS SDK
7 3 (1.32%) JSON
7 3 (1.32%) Kendo UI
7 3 (1.32%) REST
7 3 (1.32%) SOAP
Miscellaneous
1 23 (10.13%) Management Information System
1 23 (10.13%) Smartphone
2 22 (9.69%) Handset
3 21 (9.25%) Analytical Skills
4 15 (6.61%) Computer Science
5 13 (5.73%) Video Conferencing
6 12 (5.29%) Replication
7 10 (4.41%) Mobile App
7 10 (4.41%) Social Media
8 7 (3.08%) Data Centre
8 7 (3.08%) Enterprise Software
9 6 (2.64%) Driving Licence
9 6 (2.64%) Hybrid Cloud
10 5 (2.20%) Mathematics
11 3 (1.32%) Mobile Computing
11 3 (1.32%) User Experience
12 2 (0.88%) Mobile Banking
13 1 (0.44%) PDA
13 1 (0.44%) Performance Metrics
13 1 (0.44%) Virtual Team
Operating Systems
1 51 (22.47%) Windows
2 22 (9.69%) Linux
3 13 (5.73%) Windows Server
4 6 (2.64%) Unix
4 6 (2.64%) Windows Server 2008
4 6 (2.64%) Windows Server 2012
5 4 (1.76%) Android
5 4 (1.76%) Apple iOS
6 3 (1.32%) Windows NT
7 2 (0.88%) CentOS
7 2 (0.88%) Windows 7
7 2 (0.88%) Windows Server 2003
7 2 (0.88%) Windows Vista
8 1 (0.44%) Mac OS X
8 1 (0.44%) Red Hat Enterprise Linux
Processes & Methodologies
1 51 (22.47%) ITIL
2 41 (18.06%) Project Management
3 40 (17.62%) Service Delivery
4 31 (13.66%) Disaster Recovery
5 28 (12.33%) Presales
6 26 (11.45%) Asset Management
7 23 (10.13%) IT Asset Management
7 23 (10.13%) Trend Analysis
8 21 (9.25%) Capacity Planning
9 16 (7.05%) Agile Software Development
9 16 (7.05%) PRINCE2
10 14 (6.17%) Analytics
10 14 (6.17%) Capacity Management
10 14 (6.17%) Line Management
11 13 (5.73%) Mentoring
11 13 (5.73%) Speech Recognition
12 12 (5.29%) E-Commerce
12 12 (5.29%) High Availability
13 11 (4.85%) Product Management
13 11 (4.85%) Supplier Management
Programming Languages
1 36 (15.86%) SQL
2 13 (5.73%) C#
3 9 (3.96%) C
4 7 (3.08%) Java
4 7 (3.08%) T-SQL
5 4 (1.76%) JavaScript
6 3 (1.32%) C++
7 1 (0.44%) Bash Shell
7 1 (0.44%) PHP
7 1 (0.44%) VBA
Qualifications
1 57 (25.11%) Cisco Certification
2 38 (16.74%) CCNA
3 35 (15.42%) CCNP
4 28 (12.33%) Degree
5 14 (6.17%) Security Cleared
6 11 (4.85%) Microsoft Certification
7 10 (4.41%) CCVP
8 8 (3.52%) CCNP Voice
9 7 (3.08%) MCP
10 6 (2.64%) MCSE
11 3 (1.32%) Avaya Certification
11 3 (1.32%) MCSA
12 2 (0.88%) Microsoft Certified Architect
12 2 (0.88%) PRINCE2 Certification
13 1 (0.44%) A+ Certification
13 1 (0.44%) CCSA
13 1 (0.44%) CCSE
Quality Assurance & Compliance
1 45 (19.82%) SLA
2 15 (6.61%) PCI DSS
3 5 (2.20%) ISO/IEC 27001
3 5 (2.20%) QA
4 4 (1.76%) PA-DSS
4 4 (1.76%) Sarbanes-Oxley
System Software
1 25 (11.01%) VMware Infrastructure
2 17 (7.49%) Active Directory
3 4 (1.76%) vSphere
4 1 (0.44%) KVM
4 1 (0.44%) Shibboleth
4 1 (0.44%) Virtual Desktop
4 1 (0.44%) VirtualBox
Systems Management
1 34 (14.98%) Cisco CUCM
2 33 (14.54%) Cisco UCCE
3 28 (12.33%) Cisco UCCX
4 9 (3.96%) Cisco IPCC
5 4 (1.76%) AirWatch
6 3 (1.32%) Systems Management Server (SMS)
7 1 (0.44%) HP NNM
7 1 (0.44%) Norton AntiVirus
7 1 (0.44%) OpenView
Vendors
1 111 (48.90%) Cisco
2 81 (35.68%) Microsoft
3 80 (35.24%) Avaya
4 57 (25.11%) Mitel
5 37 (16.30%) VMware
6 28 (12.33%) Verint
7 18 (7.93%) CheckPoint
8 14 (6.17%) Aruba
8 14 (6.17%) Genesys
9 11 (4.85%) Juniper
9 11 (4.85%) Oracle
10 10 (4.41%) BT
10 10 (4.41%) Salesforce.com
10 10 (4.41%) Siemens
11 5 (2.20%) F5
11 5 (2.20%) NEC
11 5 (2.20%) Nortel
12 4 (1.76%) Meraki
12 4 (1.76%) Polycom
12 4 (1.76%) Red Box
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Salary: £30000 - £40000 per annum + benefits
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