The table below looks at the prevalence of the term IVR in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 697 740 765
Rank change year-on-year
+43 +25
Permanent jobs citing IVR 163 168 103
As % of all permanent IT jobs located in England 0.16% 0.15% 0.10%
As % of the Miscellaneous category 0.41% 0.37% 0.26%
Number of salaries quoted 115 134 75
Average salary £55,000 £44,000 £45,000
Average salary % change year-on-year
+25.00% -2.22%
90% offered a salary of more than £32,850 £32,500 £29,500
10% offered a salary of more than £75,000 £62,500 £70,000
UK excluding London average salary £55,000 £44,000 £45,000
% change year-on-year
+25.00% -2.22%
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the England region.

Miscellaneous Category
England
Permanent IT job ads with a match in the
Miscellaneous category
40063 45064 40374
As % of all permanent IT jobs located in England 39.78% 40.80% 39.88%
Number of salaries quoted 31919 36274 33111
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £27,500 £29,000 £27,756
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the England region.

IVR Salary Trend in England

IVR
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IVR across the England region over the 3 months to 27 May 2015.

IVR Salary Histogram in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the England region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +33 43 £50,000 +5.26% 2
London +20 34 £75,000 +50.00% 2
North West +13 22 £75,000 +33.33% 3
West Midlands +10 19 £55,000 -
Yorkshire -20 15 £40,500 +12.50% 1
East of England +5 13 £55,000 +25.00% 1
South West -9 8 £31,500 -25.00% 1
North East 0 5 £32,500 -
Midlands - 5 £50,000 -
East Midlands +16 4 £52,500 +40.00%
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 27 May 2015, IT jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 78 (31.45%) Telecoms
2 76 (30.65%) CTI
3 74 (29.84%) Avaya
4 64 (25.81%) Cisco
4 64 (25.81%) SQL
5 60 (24.19%) Microsoft
6 59 (23.79%) Finance
7 58 (23.39%) Genesys
7 58 (23.39%) Degree
8 57 (22.98%) Windows
8 57 (22.98%) CRM
9 52 (20.97%) Oracle
10 46 (18.55%) JavaScript
11 44 (17.74%) VXML
12 42 (16.94%) Agile Software Development
12 42 (16.94%) Java
13 41 (16.53%) MS Excel
14 39 (15.73%) VoIP
15 34 (13.71%) ITIL
15 34 (13.71%) Analytical Skills
16 33 (13.31%) SQL Server
17 32 (12.90%) Workforce Management Optimization
18 31 (12.50%) Verint
19 30 (12.10%) PBX
19 30 (12.10%) Project Management
20 28 (11.29%) XML
20 28 (11.29%) SDLC
20 28 (11.29%) Speech Recognition
21 26 (10.48%) HTML
22 24 (9.68%) LAN

IVR
Top Related IT Skills in England by Category

For the 6 months to 27 May 2015, IT jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 10 (4.03%) IIS
2 9 (3.63%) Tomcat
3 7 (2.82%) MS Exchange
3 7 (2.82%) CMS
4 6 (2.42%) WebSphere
4 6 (2.42%) Exchange Server 2010
5 5 (2.02%) SharePoint
6 4 (1.61%) JBoss
6 4 (1.61%) WebLogic
7 2 (0.81%) Apache
7 2 (0.81%) Lync
Applications
1 41 (16.53%) MS Excel
2 23 (9.27%) MS Visio
3 19 (7.66%) MS PowerPoint
4 9 (3.63%) MS Office
5 8 (3.23%) MS Project
Business Applications
1 5 (2.02%) Primavera
1 5 (2.02%) Remedy ITSM
2 2 (0.81%) Radian6
2 2 (0.81%) SAP Oil and Gas
2 2 (0.81%) Dynamics CRM
Cloud Services
1 7 (2.82%) SaaS
2 5 (2.02%) Microsoft Azure
2 5 (2.02%) Amazon AWS
3 2 (0.81%) IaaS
4 1 (0.40%) Mimecast
4 1 (0.40%) Force.com
Communications & Networking
1 76 (30.65%) CTI
2 39 (15.73%) VoIP
3 30 (12.10%) PBX
4 24 (9.68%) WAN
4 24 (9.68%) Firewall
4 24 (9.68%) LAN
5 19 (7.66%) DNS
6 18 (7.26%) IP Telephony
7 17 (6.85%) Internet
8 13 (5.24%) TCP/IP
9 12 (4.84%) VPN
10 11 (4.44%) RTP
10 11 (4.44%) VLAN
11 9 (3.63%) ISDN
11 9 (3.63%) Broadband
12 8 (3.23%) HTTP
12 8 (3.23%) Q.931
12 8 (3.23%) Asterisk PBX
13 7 (2.82%) Cisco ASA
13 7 (2.82%) SSH
Database & Business Intelligence
1 33 (13.31%) SQL Server
2 13 (5.24%) Oracle Database
3 9 (3.63%) Data Warehouse
4 8 (3.23%) Relational Database
5 7 (2.82%) NoSQL
5 7 (2.82%) InterSystems Cache
6 6 (2.42%) RDBMS
6 6 (2.42%) MongoDB
7 5 (2.02%) MySQL
8 4 (1.61%) SQL Server 2012
8 4 (1.61%) DB2
8 4 (1.61%) SQL Server 2008
9 3 (1.21%) SQL Server Integration Services
9 3 (1.21%) SQL Server Analysis Services
10 2 (0.81%) Hadoop
Development Applications
1 7 (2.82%) Subversion
1 7 (2.82%) Git (software)
2 5 (2.02%) Moq
2 5 (2.02%) NUnit
3 2 (0.81%) JIRA
3 2 (0.81%) Bugzilla
4 1 (0.40%) ClearCase
General
1 78 (31.45%) Telecoms
2 59 (23.79%) Finance
3 23 (9.27%) Retail
4 16 (6.45%) Law
5 14 (5.65%) Back Office
5 14 (5.65%) Banking
6 13 (5.24%) Marketing
7 8 (3.23%) Electronics
8 6 (2.42%) Retail Banking
9 3 (1.21%) Legal
9 3 (1.21%) Manufacturing
10 2 (0.81%) Pharmaceutical
11 1 (0.40%) Financial Institution
11 1 (0.40%) Front Office
11 1 (0.40%) Multimedia
11 1 (0.40%) Billing
Job Titles
1 27 (10.89%) Analyst
2 23 (9.27%) Developer
2 23 (9.27%) Architect
3 19 (7.66%) Designer
4 15 (6.05%) Project Manager
4 15 (6.05%) Support Engineer
4 15 (6.05%) Service Manager
5 14 (5.65%) 3rd Line Support
6 13 (5.24%) Solutions Designer
6 13 (5.24%) Professional Services Engineer
7 11 (4.44%) 3rd Line Support Engineer
8 10 (4.03%) Service Transition Manager
8 10 (4.03%) Transition Manager
9 9 (3.63%) Account Manager
9 9 (3.63%) Test Analyst
9 9 (3.63%) Technical Architect
9 9 (3.63%) Avaya Specialist
10 8 (3.23%) Enterprise Account Manager
10 8 (3.23%) Infrastructure Project Manager
10 8 (3.23%) Business Analyst
Libraries, Frameworks & Software Standards
1 44 (17.74%) VXML
2 28 (11.29%) XML
3 26 (10.48%) HTML
4 21 (8.47%) Web Services
5 19 (7.66%) SOAP
6 18 (7.26%) REST
7 15 (6.05%) JSON
7 15 (6.05%) J2EE
8 14 (5.65%) CSS
9 13 (5.24%) .NET
9 13 (5.24%) XSLT
10 8 (3.23%) JSP
10 8 (3.23%) JTAPI
10 8 (3.23%) CCXML
10 8 (3.23%) TAPI
11 7 (2.82%) Ajax
11 7 (2.82%) EJB
12 6 (2.42%) Servlets
13 5 (2.02%) ASP.NET
13 5 (2.02%) .NET Framework
Miscellaneous
1 34 (13.71%) Analytical Skills
2 14 (5.65%) Enterprise Software
2 14 (5.65%) Management Information System
3 13 (5.24%) Computer Science
4 12 (4.84%) Biometrics
5 10 (4.03%) Thin Client
5 10 (4.03%) Fat Client
6 9 (3.63%) Mathematics
7 8 (3.23%) Social Media
7 8 (3.23%) PKI
8 6 (2.42%) Online Banking
8 6 (2.42%) VUI
9 5 (2.02%) Clustering
9 5 (2.02%) Client/Server
10 4 (1.61%) Mainframe
10 4 (1.61%) Hybrid Cloud
10 4 (1.61%) IBM Mainframe
10 4 (1.61%) Video Conferencing
11 3 (1.21%) Mobile App
11 3 (1.21%) Data Centre
Operating Systems
1 57 (22.98%) Windows
2 19 (7.66%) Linux
3 12 (4.84%) Windows Server 2012
4 11 (4.44%) Windows Server 2008
5 3 (1.21%) UNIX
6 1 (0.40%) Windows 7
6 1 (0.40%) Windows Server 2003
Processes & Methodologies
1 57 (22.98%) CRM
2 42 (16.94%) Agile Software Development
3 34 (13.71%) ITIL
4 32 (12.90%) Workforce Management Optimization
5 30 (12.10%) Project Management
6 28 (11.29%) Speech Recognition
6 28 (11.29%) SDLC
7 24 (9.68%) WFM
8 23 (9.27%) Service Management
9 21 (8.47%) PRINCE2
10 20 (8.06%) Service Delivery
10 20 (8.06%) Stakeholder Management
11 18 (7.26%) ERP
12 17 (6.85%) SOA
12 17 (6.85%) Disaster Recovery
12 17 (6.85%) Root Cause Analysis
12 17 (6.85%) Customer Insight
13 16 (6.45%) ITIL V3
13 16 (6.45%) Time Management
13 16 (6.45%) Product Management
Programming Languages
1 64 (25.81%) SQL
2 46 (18.55%) JavaScript
3 42 (16.94%) Java
4 13 (5.24%) C#
5 8 (3.23%) VB
6 7 (2.82%) MUMPS
6 7 (2.82%) Delphi
7 5 (2.02%) T-SQL
8 4 (1.61%) Apex Code
8 4 (1.61%) C
8 4 (1.61%) PHP
9 2 (0.81%) Erlang
9 2 (0.81%) PowerShell
10 1 (0.40%) Bash Shell
10 1 (0.40%) VBScript
10 1 (0.40%) Python
10 1 (0.40%) Perl
10 1 (0.40%) C++
Qualifications
1 58 (23.39%) Degree
2 12 (4.84%) CCNA
2 12 (4.84%) Cisco Certification
3 8 (3.23%) PRINCE2 Certification
3 8 (3.23%) Security Cleared
4 6 (2.42%) SC Cleared
4 6 (2.42%) PMP
4 6 (2.42%) PMI Certification
4 6 (2.42%) ISEB
5 5 (2.02%) ISTQB
6 2 (0.81%) MBA
6 2 (0.81%) Chartered Engineer
7 1 (0.40%) CISM
7 1 (0.40%) CISSP
7 1 (0.40%) A+ Certification
7 1 (0.40%) CCDA
7 1 (0.40%) MCP
7 1 (0.40%) CCIE
7 1 (0.40%) CCNP
Quality Assurance & Compliance
1 13 (5.24%) PCI DSS
2 11 (4.44%) SLA
3 6 (2.42%) QA
4 5 (2.02%) PMBOK
5 1 (0.40%) ISO/IEC 27001
5 1 (0.40%) Data Quality
System Software
1 18 (7.26%) VMware Infrastructure
2 9 (3.63%) Active Directory
3 3 (1.21%) vSphere
4 1 (0.40%) UAG
4 1 (0.40%) Kamailio
4 1 (0.40%) KVM
4 1 (0.40%) VMware ESX
4 1 (0.40%) Hyper-V
Systems Management
1 10 (4.03%) Systems Management Server (SMS)
2 5 (2.02%) Unicenter
3 4 (1.61%) Cisco UCCX
3 4 (1.61%) Cisco CUCM
4 2 (0.81%) BladeLogic
Vendors
1 74 (29.84%) Avaya
2 64 (25.81%) Cisco
3 60 (24.19%) Microsoft
4 58 (23.39%) Genesys
5 52 (20.97%) Oracle
6 31 (12.50%) Verint
7 23 (9.27%) VMware
8 15 (6.05%) IBM
9 13 (5.24%) Nortel
9 13 (5.24%) KANA
10 10 (4.03%) Salesforce.com
11 7 (2.82%) Remedy
12 6 (2.42%) TSYS
12 6 (2.42%) Cognizant
13 5 (2.02%) CA
13 5 (2.02%) Symantec
14 4 (1.61%) CheckPoint
14 4 (1.61%) Siebel
15 3 (1.21%) SAP
15 3 (1.21%) Mitel
Newbury, Berkshire
Futurestep UK Ltd - Vodafone
Salary: Competitive
Posted: 18 hours ago
London
WBRS
Posted: 21 hours ago
Liverpool
Progressive Recruitment
Salary: competitive
Posted: Yesterday
Berkshire
DCL Search & Selection
Salary: £75000 - £80000 per annum + Benefits
Posted: 4 days ago
Hertfordshire
DCL Search & Selection
Salary: £50000 - £55000 per annum + Benefits
Posted: 4 days ago
City, London
ComputAppoint
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 5 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Posted: 7 days ago
Leeds
ASDA
Salary: £0 - £50,000 per year
Posted: 7 days ago
Manchester
Interquest - IQ Telecom
Salary: £60000 - £65000 per annum + 10% Bonus, 25 days holiday
Posted: 15 days ago