The table below looks at the prevalence of the term IVR in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 726 706 750
Rank change year-on-year
-20 +44
Permanent jobs citing IVR 143 185 116
As % of all permanent IT jobs located in England 0.14% 0.17% 0.11%
As % of the Miscellaneous category 0.36% 0.42% 0.29%
Number of salaries quoted 98 140 77
Average salary £55,000 £44,500 £48,750
Average salary % change year-on-year
+23.59% -8.71%
90% offered a salary of more than £32,900 £33,200 £30,450
10% offered a salary of more than £80,000 £65,000 £75,000
UK excluding London average salary £55,000 £44,000 £45,000
% change year-on-year
+25.00% -2.22%
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the England region.

Miscellaneous Category
England
Permanent IT job ads with a match in the
Miscellaneous category
39521 44509 40017
As % of all permanent IT jobs located in England 38.50% 40.30% 39.16%
Number of salaries quoted 31506 35649 32913
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £28,000 £28,500 £28,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

IVR
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the England region.

IVR Salary Trend in England

IVR
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IVR across the England region over the 3 months to 6 May 2015.

IVR Salary Histogram in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the England region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +26 37 £50,000 +5.26% 4
London +9 33 £75,000 +36.36% 2
North West +6 21 £75,000 +39.53% 4
West Midlands -7 19 £55,000 -
East of England +5 9 £55,000 +25.00% 3
Yorkshire -29 8 £33,000 -8.33% 2
South West -7 7 £49,000 +16.66% 1
North East -5 5 £32,500 -
Midlands - 5 £50,000 -
East Midlands 0 2 £51,250 -6.81% 1
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 6 May 2015, IT jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 75 (31.78%) Telecoms
2 71 (30.08%) CTI
3 67 (28.39%) Avaya
4 58 (24.58%) SQL
5 57 (24.15%) Degree
6 56 (23.73%) Cisco
6 56 (23.73%) Finance
7 55 (23.31%) Microsoft
8 53 (22.46%) Genesys
9 50 (21.19%) CRM
10 48 (20.34%) Windows
10 48 (20.34%) Oracle
11 45 (19.07%) JavaScript
12 42 (17.80%) Agile Software Development
13 40 (16.95%) Java
14 39 (16.53%) MS Excel
15 36 (15.25%) SQL Server
15 36 (15.25%) VXML
16 35 (14.83%) Analytical Skills
17 32 (13.56%) Verint
17 32 (13.56%) Workforce Management Optimization
17 32 (13.56%) Project Management
18 31 (13.14%) ITIL
19 30 (12.71%) XML
20 29 (12.29%) VoIP
20 29 (12.29%) Speech Recognition
21 26 (11.02%) PBX
22 22 (9.32%) Retail
22 22 (9.32%) MS Visio
23 21 (8.90%) HTML

IVR
Top Related IT Skills in England by Category

For the 6 months to 6 May 2015, IT jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 12 (5.08%) Tomcat
2 8 (3.39%) CMS
3 6 (2.54%) IIS
4 4 (1.69%) JBoss
4 4 (1.69%) WebLogic
4 4 (1.69%) WebSphere
4 4 (1.69%) SharePoint
4 4 (1.69%) MS Exchange
5 3 (1.27%) Lync
5 3 (1.27%) Exchange Server 2010
6 2 (0.85%) Apache
7 1 (0.42%) BizTalk Server
Applications
1 39 (16.53%) MS Excel
2 22 (9.32%) MS Visio
3 18 (7.63%) MS PowerPoint
4 9 (3.81%) MS Office
5 8 (3.39%) MS Project
Business Applications
1 5 (2.12%) Primavera
1 5 (2.12%) Remedy ITSM
2 3 (1.27%) Dynamics CRM
3 2 (0.85%) Radian6
4 1 (0.42%) WebTrends
4 1 (0.42%) SAP Oil and Gas
Cloud Services
1 6 (2.54%) SaaS
2 4 (1.69%) Microsoft Azure
2 4 (1.69%) Amazon AWS
3 2 (0.85%) IaaS
4 1 (0.42%) Force.com
Communications & Networking
1 71 (30.08%) CTI
2 29 (12.29%) VoIP
3 26 (11.02%) PBX
4 17 (7.20%) Internet
4 17 (7.20%) IP Telephony
5 14 (5.93%) LAN
5 14 (5.93%) WAN
6 12 (5.08%) TCP/IP
6 12 (5.08%) Broadband
6 12 (5.08%) Firewall
7 9 (3.81%) DNS
8 7 (2.97%) RTP
9 6 (2.54%) SS7
9 6 (2.54%) MPLS
9 6 (2.54%) ATM
9 6 (2.54%) VLAN
10 5 (2.12%) Cisco ICM
10 5 (2.12%) Asterisk PBX
10 5 (2.12%) ISDN
10 5 (2.12%) SMS
Database & Business Intelligence
1 36 (15.25%) SQL Server
2 13 (5.51%) Oracle Database
3 10 (4.24%) Data Warehouse
4 9 (3.81%) Relational Database
5 7 (2.97%) RDBMS
5 7 (2.97%) InterSystems Cache
6 5 (2.12%) MongoDB
6 5 (2.12%) NoSQL
7 4 (1.69%) SQL Server 2012
7 4 (1.69%) SQL Server 2008
7 4 (1.69%) DB2
8 3 (1.27%) MySQL
9 2 (0.85%) Hadoop
9 2 (0.85%) SQL Server Integration Services
9 2 (0.85%) SQL Server Analysis Services
10 1 (0.42%) SQL Server Reporting Services
10 1 (0.42%) SQL Server 2005
10 1 (0.42%) MS Access
10 1 (0.42%) SQL Server 2000
Development Applications
1 8 (3.39%) Subversion
2 7 (2.97%) Git (software)
3 5 (2.12%) Moq
3 5 (2.12%) NUnit
4 2 (0.85%) JIRA
4 2 (0.85%) Bugzilla
5 1 (0.42%) ClearCase
General
1 75 (31.78%) Telecoms
2 56 (23.73%) Finance
3 22 (9.32%) Retail
4 18 (7.63%) Banking
5 15 (6.36%) Law
6 14 (5.93%) Back Office
6 14 (5.93%) Marketing
7 8 (3.39%) Retail Banking
8 6 (2.54%) Electronics
9 3 (1.27%) Pharmaceutical
9 3 (1.27%) Legal
10 2 (0.85%) Manufacturing
10 2 (0.85%) Billing
11 1 (0.42%) Multimedia
11 1 (0.42%) Front Office
Job Titles
1 29 (12.29%) Analyst
2 23 (9.75%) Developer
3 18 (7.63%) Designer
4 15 (6.36%) Support Engineer
4 15 (6.36%) Service Manager
5 14 (5.93%) Architect
6 13 (5.51%) Project Manager
6 13 (5.51%) 3rd Line Support
7 12 (5.08%) Solutions Designer
7 12 (5.08%) Professional Services Engineer
8 11 (4.66%) 3rd Line Support Engineer
8 11 (4.66%) Business Analyst
9 10 (4.24%) Transition Manager
9 10 (4.24%) Service Transition Manager
10 9 (3.81%) Account Manager
11 8 (3.39%) Sales Executive
11 8 (3.39%) Software Developer
11 8 (3.39%) Senior Sales Executive
11 8 (3.39%) Enterprise Account Manager
12 7 (2.97%) Avaya Specialist
Libraries, Frameworks & Software Standards
1 36 (15.25%) VXML
2 30 (12.71%) XML
3 21 (8.90%) HTML
4 18 (7.63%) J2EE
5 17 (7.20%) Web Services
6 15 (6.36%) SOAP
6 15 (6.36%) REST
7 14 (5.93%) JSON
7 14 (5.93%) CSS
8 12 (5.08%) XSLT
9 9 (3.81%) .NET
10 8 (3.39%) JSP
11 6 (2.54%) Servlets
11 6 (2.54%) EJB
12 5 (2.12%) ASP.NET
12 5 (2.12%) jQuery
12 5 (2.12%) .NET Framework
12 5 (2.12%) Ninject
12 5 (2.12%) ASP.NET MVC
12 5 (2.12%) Backbone.js
Miscellaneous
1 35 (14.83%) Analytical Skills
2 15 (6.36%) Biometrics
2 15 (6.36%) Management Information System
3 14 (5.93%) Enterprise Software
4 12 (5.08%) Computer Science
5 10 (4.24%) Thin Client
5 10 (4.24%) Fat Client
6 8 (3.39%) Social Media
6 8 (3.39%) Mathematics
7 7 (2.97%) Open Source
8 6 (2.54%) VUI
8 6 (2.54%) Online Banking
9 5 (2.12%) Client/Server
10 4 (1.69%) Mainframe
10 4 (1.69%) Hybrid Cloud
10 4 (1.69%) Mobile App
10 4 (1.69%) IBM Mainframe
10 4 (1.69%) Video Conferencing
11 3 (1.27%) PKI
12 2 (0.85%) APACS
Operating Systems
1 48 (20.34%) Windows
2 15 (6.36%) Linux
3 7 (2.97%) Windows Server 2008
4 6 (2.54%) Windows Server 2012
5 2 (0.85%) UNIX
6 1 (0.42%) Windows XP
6 1 (0.42%) Windows Server 2003
6 1 (0.42%) Windows Vista
Processes & Methodologies
1 50 (21.19%) CRM
2 42 (17.80%) Agile Software Development
3 32 (13.56%) Project Management
3 32 (13.56%) Workforce Management Optimization
4 31 (13.14%) ITIL
5 29 (12.29%) Speech Recognition
6 21 (8.90%) WFM
6 21 (8.90%) Service Management
6 21 (8.90%) Stakeholder Management
7 20 (8.47%) PRINCE2
8 19 (8.05%) Root Cause Analysis
9 18 (7.63%) ERP
9 18 (7.63%) Service Delivery
10 16 (6.78%) UML
10 16 (6.78%) Requirements Analysis
10 16 (6.78%) Customer Insight
11 15 (6.36%) Time Management
11 15 (6.36%) Product Management
11 15 (6.36%) ITIL V3
11 15 (6.36%) Fault Management
Programming Languages
1 58 (24.58%) SQL
2 45 (19.07%) JavaScript
3 40 (16.95%) Java
4 13 (5.51%) C#
5 8 (3.39%) VB
6 7 (2.97%) MUMPS
6 7 (2.97%) Delphi
7 4 (1.69%) C
7 4 (1.69%) Apex Code
7 4 (1.69%) T-SQL
8 3 (1.27%) PHP
9 2 (0.85%) C++
9 2 (0.85%) Python
9 2 (0.85%) Bash Shell
9 2 (0.85%) Erlang
9 2 (0.85%) PowerShell
10 1 (0.42%) VBScript
10 1 (0.42%) Perl
Qualifications
1 57 (24.15%) Degree
2 9 (3.81%) CCNA
2 9 (3.81%) Cisco Certification
3 7 (2.97%) PRINCE2 Certification
3 7 (2.97%) Security Cleared
4 5 (2.12%) SC Cleared
4 5 (2.12%) ISEB
4 5 (2.12%) PMP
4 5 (2.12%) PMI Certification
5 3 (1.27%) ISTQB
6 2 (0.85%) MBA
6 2 (0.85%) Chartered Engineer
6 2 (0.85%) CCA
7 1 (0.42%) CISSP
7 1 (0.42%) CISM
7 1 (0.42%) A+ Certification
7 1 (0.42%) Avaya Certification
7 1 (0.42%) CCDA
7 1 (0.42%) MCP
7 1 (0.42%) CCIE
Quality Assurance & Compliance
1 14 (5.93%) SLA
2 8 (3.39%) QA
2 8 (3.39%) PCI DSS
3 5 (2.12%) PMBOK
4 2 (0.85%) Sarbanes-Oxley
4 2 (0.85%) ISO 8583
5 1 (0.42%) ISO/IEC 27001
5 1 (0.42%) Data Quality
System Software
1 14 (5.93%) VMware Infrastructure
2 6 (2.54%) Active Directory
3 3 (1.27%) vSphere
4 2 (0.85%) Kamailio
5 1 (0.42%) UAG
5 1 (0.42%) Hyper-V
Systems Management
1 10 (4.24%) Systems Management Server (SMS)
2 5 (2.12%) Unicenter
3 4 (1.69%) Cisco CUCM
4 3 (1.27%) Cisco UCCX
Vendors
1 67 (28.39%) Avaya
2 56 (23.73%) Cisco
3 55 (23.31%) Microsoft
4 53 (22.46%) Genesys
5 48 (20.34%) Oracle
6 32 (13.56%) Verint
7 18 (7.63%) VMware
8 12 (5.08%) KANA
8 12 (5.08%) IBM
9 10 (4.24%) Salesforce.com
10 9 (3.81%) Nortel
11 6 (2.54%) Cognizant
11 6 (2.54%) Remedy
11 6 (2.54%) TSYS
12 5 (2.12%) CA
13 4 (1.69%) Siebel
13 4 (1.69%) Symantec
13 4 (1.69%) Mitel
14 2 (0.85%) Pega
14 2 (0.85%) SAP
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £45000 per annum + GENEROUS BASE + PROSPECTS
Posted: 5 hours ago
Berkshire
DCL Search & Selection
Salary: £75000 - £80000 per annum + Benefits
Posted: 21 hours ago
Northamptonshire
Nicoll Curtin
Salary: £50000.00 - £55000.00 per annum + Bonus + Benefits
Posted: Yesterday
Swindon, Wiltshire
WBRS
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
Hertfordshire
DCL Search & Selection
Salary: £50000 - £55000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 5 days ago
Cheadle, Cheshire
Jagger Talent
Salary: From £20,000 to £30,000 per annum
Posted: 5 days ago
Basingstoke, Hampshire
Nakama
Salary: From £40,000 to £50,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £36000 per annum + pension, bonus
Posted: 6 days ago
Leeds
Capita - ITIN
Salary: £60000.00 - £65000 per annum + Car, Pension
Posted: 13 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £60,000 to £65,000 per annum plus Bonus, Pension and Benefits
Posted: 15 days ago
Manchester
Outsourcery
Salary: £60,000 - £65,000 per year plus Bonus, Pension and Benefits
Posted: 15 days ago