The table below looks at the prevalence of the term IVR in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 734 747 763
Rank change year-on-year
+13 +16
Permanent jobs citing IVR 140 102 115
As % of all permanent IT jobs located in England 0.13% 0.10% 0.10%
As % of the Miscellaneous category 0.42% 0.31% 0.31%
Number of salaries quoted 107 74 89
Average salary £45,000 £45,000 £47,500
Average salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,100 £31,450 £30,000
10% offered a salary of more than £54,500 £85,000 £75,000
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the England region.

Miscellaneous Category
England
Permanent IT job ads with a match in the
Miscellaneous category
33444 33345 37120
As % of all permanent IT jobs located in England 31.19% 33.55% 33.66%
Number of salaries quoted 26478 27134 31560
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £28,500 £27,500 £28,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IVR
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the England region.

IVR Salary Trend in England

IVR
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IVR across the England region over the 3 months to 28 August 2014.

IVR Salary Histogram in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the England region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 40 £45,000 -28.00% 3
Yorkshire -9 26 £37,500 -16.66%
South East -35 26 £34,000 -20.00% 4
East of England -3 25 £48,000 +28.00%
South West -18 10 £33,750 -60.29% 1
North West -23 8 £48,500 +32.87%
West Midlands 0 5 £33,750 - 1
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 28 August 2014, IT jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 118 (38.69%) Telecoms
2 84 (27.54%) Avaya
3 69 (22.62%) VoIP
4 66 (21.64%) Internet
5 62 (20.33%) SMS
6 58 (19.02%) Finance
7 55 (18.03%) Windows
8 52 (17.05%) Linux
9 51 (16.72%) PBX
10 47 (15.41%) Cisco
11 45 (14.75%) Retail
12 42 (13.77%) Web Services
13 41 (13.44%) Genesys
14 38 (12.46%) XML
15 37 (12.13%) Java
15 37 (12.13%) Mitel
15 37 (12.13%) Mobile App
16 35 (11.48%) CTI
17 34 (11.15%) Microsoft
18 33 (10.82%) SQL
19 32 (10.49%) ITIL
19 32 (10.49%) PCI DSS
20 31 (10.16%) Project Management
21 30 (9.84%) Banking
22 29 (9.51%) Data Security
23 27 (8.85%) Retail Banking
23 27 (8.85%) Degree
24 26 (8.52%) Requirements Analysis
24 26 (8.52%) Project Planning
24 26 (8.52%) CCA

IVR
Top Related IT Skills in England by Category

For the 6 months to 28 August 2014, IT jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 15 (4.92%) Node.js
2 14 (4.59%) MS Exchange
3 12 (3.93%) Lync
4 9 (2.95%) Exchange Server 2010
4 9 (2.95%) Blackberry Enterprise Server
5 4 (1.31%) IIS
5 4 (1.31%) SharePoint
5 4 (1.31%) Exchange Server 2007
5 4 (1.31%) SharePoint 2010
6 3 (0.98%) CMS
7 1 (0.33%) Tomcat
Applications
1 23 (7.54%) MS Office
2 12 (3.93%) MS Excel
3 11 (3.61%) MS Visio
4 9 (2.95%) MS Project
5 4 (1.31%) Adobe Illustrator
5 4 (1.31%) InDesign
5 4 (1.31%) Photoshop
6 1 (0.33%) MS PowerPoint
Business Applications
1 1 (0.33%) Nortel Periphonics
Cloud Services
1 15 (4.92%) SaaS
2 6 (1.97%) AWS Data Pipeline
2 6 (1.97%) PaaS
2 6 (1.97%) Amazon AWS
Communications & Networking
1 69 (22.62%) VoIP
2 66 (21.64%) Internet
3 62 (20.33%) SMS
4 51 (16.72%) PBX
5 35 (11.48%) CTI
6 23 (7.54%) TCP/IP
6 23 (7.54%) LAN
7 22 (7.21%) VPN
8 20 (6.56%) ISDN
8 20 (6.56%) WAN
9 19 (6.23%) Unified Communications
9 19 (6.23%) DNS
10 17 (5.57%) HTTP
11 15 (4.92%) SS7
11 15 (4.92%) ISUP
12 14 (4.59%) Wireshark
12 14 (4.59%) INAP
12 14 (4.59%) Firewall
13 13 (4.26%) LDAP
14 12 (3.93%) QSIG
Database & Business Intelligence
1 10 (3.28%) Big Data
2 8 (2.62%) SQL Server
2 8 (2.62%) MySQL
2 8 (2.62%) MongoDB
2 8 (2.62%) NoSQL
3 7 (2.30%) InterSystems Cache
4 6 (1.97%) Amazon Redshift
4 6 (1.97%) Hazelcast
4 6 (1.97%) Amazon DynamoDB
5 2 (0.66%) SQL Server 2005
5 2 (0.66%) Relational Database
Development Applications
1 7 (2.30%) Git (software)
2 6 (1.97%) Jenkins
3 1 (0.33%) JIRA
3 1 (0.33%) Subversion
3 1 (0.33%) Bugzilla
General
1 118 (38.69%) Telecoms
2 58 (19.02%) Finance
3 45 (14.75%) Retail
4 30 (9.84%) Banking
5 27 (8.85%) Retail Banking
6 23 (7.54%) Marketing
7 11 (3.61%) Financial Institution
8 10 (3.28%) Legal
9 7 (2.30%) French Language
10 6 (1.97%) Games
11 5 (1.64%) Back Office
12 4 (1.31%) Front Office
12 4 (1.31%) Billing
12 4 (1.31%) German Language
13 2 (0.66%) Advertising
14 1 (0.33%) Manufacturing
Job Titles
1 78 (25.57%) Analyst
2 37 (12.13%) Developer
3 35 (11.48%) Business Analyst
4 27 (8.85%) Architect
5 19 (6.23%) Payments Business Analyst
5 19 (6.23%) Software Developer
6 17 (5.57%) Solutions Architect
7 16 (5.25%) Test Analyst
8 14 (4.59%) Support Analyst
9 13 (4.26%) Infrastructure Manager
9 13 (4.26%) Support Engineer
9 13 (4.26%) Consultant
10 12 (3.93%) Voice Engineer
11 10 (3.28%) Senior Voice Engineer
12 9 (2.95%) 2nd Line Support Analyst
12 9 (2.95%) Software Programmer
12 9 (2.95%) 2nd Line Support
12 9 (2.95%) Programmer
12 9 (2.95%) Software Engineer
13 8 (2.62%) Senior Consultant
Libraries, Frameworks & Software Standards
1 42 (13.77%) Web Services
2 38 (12.46%) XML
3 20 (6.56%) HTML
3 20 (6.56%) SOAP
4 17 (5.57%) VXML
5 16 (5.25%) CSS
6 15 (4.92%) .NET
6 15 (4.92%) AngularJS
6 15 (4.92%) HTML5
7 13 (4.26%) Rendezvous
7 13 (4.26%) Backbone.js
8 12 (3.93%) REST
9 10 (3.28%) Flash
10 9 (2.95%) CSS3
10 9 (2.95%) jQuery
11 8 (2.62%) CCXML
12 7 (2.30%) KnockoutJS
13 6 (1.97%) Middleware
13 6 (1.97%) JDBC
13 6 (1.97%) Sass
Miscellaneous
1 37 (12.13%) Mobile App
2 25 (8.20%) APACS
2 25 (8.20%) Cryptography
3 24 (7.87%) SWIFT
4 23 (7.54%) Blackberry
5 18 (5.90%) Video Conferencing
6 13 (4.26%) Clustering
7 10 (3.28%) iPhone
8 9 (2.95%) iPad
8 9 (2.95%) Hedge funds
8 9 (2.95%) Smartphone
9 7 (2.30%) Social Media
9 7 (2.30%) Mobile Payment
9 7 (2.30%) Computer Science
9 7 (2.30%) Management Information System
10 4 (1.31%) Economics
11 3 (0.98%) PDA
12 2 (0.66%) Statistics
12 2 (0.66%) PKI
12 2 (0.66%) Enterprise Software
Operating Systems
1 55 (18.03%) Windows
2 52 (17.05%) Linux
3 20 (6.56%) Solaris
3 20 (6.56%) UNIX
4 15 (4.92%) Red Hat Enterprise Linux
5 14 (4.59%) Windows Server 2008
5 14 (4.59%) Windows Server 2003
6 10 (3.28%) Windows XP
6 10 (3.28%) Android
6 10 (3.28%) Apple iOS
7 7 (2.30%) Windows 7
8 5 (1.64%) Windows Server 2012
9 2 (0.66%) CentOS
Processes & Methodologies
1 32 (10.49%) ITIL
2 31 (10.16%) Project Management
3 29 (9.51%) Data Security
4 26 (8.52%) Requirements Analysis
4 26 (8.52%) Project Planning
5 24 (7.87%) Software Testing
6 19 (6.23%) Analytics
7 17 (5.57%) Test Scripting
8 16 (5.25%) CRM
9 15 (4.92%) User Acceptance Testing
10 13 (4.26%) Workflow
10 13 (4.26%) Service Delivery
10 13 (4.26%) Supplier Management
10 13 (4.26%) Technical Architecture
11 12 (3.93%) TDD
12 11 (3.61%) MVC
12 11 (3.61%) Stakeholder Management
13 10 (3.28%) Web Design
13 10 (3.28%) Change Management
13 10 (3.28%) OO
Programming Languages
1 37 (12.13%) Java
2 33 (10.82%) SQL
3 22 (7.21%) JavaScript
4 21 (6.89%) VB
5 17 (5.57%) PHP
6 15 (4.92%) C#
7 14 (4.59%) C
7 14 (4.59%) Perl
8 10 (3.28%) C++
9 8 (2.62%) Delphi
10 7 (2.30%) MUMPS
11 1 (0.33%) Bash Shell
11 1 (0.33%) PowerShell
11 1 (0.33%) Ruby
11 1 (0.33%) Python
11 1 (0.33%) T-SQL
11 1 (0.33%) PL/SQL
11 1 (0.33%) Pascal
11 1 (0.33%) PowerHouse
Qualifications
1 27 (8.85%) Degree
2 26 (8.52%) CCA
3 21 (6.89%) Cisco Certification
4 20 (6.56%) CCNA
5 16 (5.25%) ISEB
6 13 (4.26%) ISTQB Foundation Certification
7 8 (2.62%) ITIL Certification
7 8 (2.62%) Microsoft Certification
7 8 (2.62%) MCSE
8 5 (1.64%) HND
8 5 (1.64%) PRINCE2 Certification
9 4 (1.31%) Security Cleared
10 2 (0.66%) A+ Certification
10 2 (0.66%) CCNP
10 2 (0.66%) SC Cleared
11 1 (0.33%) VCAP
11 1 (0.33%) ITIL Foundation Certificate
11 1 (0.33%) PRINCE2 Practitioner
11 1 (0.33%) JNCIA
11 1 (0.33%) ISTQB
Quality Assurance & Compliance
1 32 (10.49%) PCI DSS
2 25 (8.20%) Sarbanes-Oxley
2 25 (8.20%) ISO 8583
3 18 (5.90%) SLA
4 5 (1.64%) ISO/IEC 27001
5 2 (0.66%) QA
6 1 (0.33%) ISO 9001
6 1 (0.33%) ISO 14001
System Software
1 21 (6.89%) Active Directory
2 20 (6.56%) VMware Infrastructure
3 14 (4.59%) NFS
4 5 (1.64%) Hyper-V
5 4 (1.31%) vSphere
6 1 (0.33%) Kamailio
6 1 (0.33%) XenApp
6 1 (0.33%) UAG
Systems Management
1 9 (2.95%) Cisco UCCX
1 9 (2.95%) Systems Management Server (SMS)
2 6 (1.97%) Cisco CUCM
3 4 (1.31%) SCCM
4 3 (0.98%) HP Quality Center
4 3 (0.98%) Netcool
4 3 (0.98%) CiscoWorks
5 1 (0.33%) Cisco UCCE
Vendors
1 84 (27.54%) Avaya
2 47 (15.41%) Cisco
3 41 (13.44%) Genesys
4 37 (12.13%) Mitel
5 34 (11.15%) Microsoft
6 25 (8.20%) Citrix
7 21 (6.89%) VMware
8 18 (5.90%) Nortel
8 18 (5.90%) Apple
9 15 (4.92%) Red Hat
10 13 (4.26%) TIBCO
11 12 (3.93%) Oracle
11 12 (3.93%) HP
12 10 (3.28%) Redknee
13 9 (2.95%) BMC
14 8 (2.62%) Kofax
15 7 (2.30%) Verint
15 7 (2.30%) IBM
15 7 (2.30%) Siemens
16 6 (1.97%) CheckPoint
Cheltenham
Capita - ITIN
Salary: £40000.00 - £60000.00 per annum + bnfits
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £32000 per annum + Bonus, Pension Medical
Posted: 2 days ago
Surrey
Exposed Solutions
Salary: £60000 to £70000 per annum
Posted: 2 days ago
Berkshire
LSCS Ltd
Salary: MARKET
Posted: 6 days ago
Telford
Energize Recruitment Solutions Ltd
Salary: £35000 - £70000 per annum + +Benefits + Bonus + Car
Posted: 19 days ago
Basingstoke
Bluefire Consulting
Salary: £55000 - £70000 per annum + Pension, Health, Bonus
Posted: 22 days ago