The table below looks at the statistics for SLA skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 61 51 93
Rank change year-on-year
-10 +42
Permanent jobs citing SLA 30 45 22
As % of all permanent IT jobs located in North Yorkshire 3.17% 4.26% 1.83%
As % of the Quality Assurance & Compliance category 24.00% 38.14% 19.30%
Number of salaries quoted 22 34 13
Average salary £45,000 £31,250 £32,500
Average salary % change year-on-year
+44.00% -3.84%
90% offered a salary of more than £17,825 £23,000 £23,700
10% offered a salary of more than £50,000 £40,000 £50,000
UK excluding London average salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North Yorkshire region.

Quality Assurance & Compliance Category
North Yorkshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
125 118 114
As % of all permanent IT jobs located in North Yorkshire 13.21% 11.17% 9.47%
Number of salaries quoted 89 100 75
Average salary £44,000 £32,500 £35,000
Average salary % change year-on-year
+35.38% -7.14%
90% offered a salary of more than £30,000 £22,600 £27,500
10% offered a salary of more than £55,000 £67,000 £50,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

SLA
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North Yorkshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in North Yorkshire

SLA
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North Yorkshire region.

SLA Salary Trend in North Yorkshire

SLA
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing SLA across the North Yorkshire region over the 3 months to 29 April 2016.

SLA Salary Histogram in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +13 19 £47,500 +18.75%
York -16 8 £20,750 -41.54% 2
Middlesbrough -1 2 £17,500 -23.91%
SLA
Yorkshire

SLA
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 29 April 2016, IT jobs across the North Yorkshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 45 (64.29%) ITIL
2 30 (42.86%) Service Delivery
3 25 (35.71%) Windows
4 23 (32.86%) TCP/IP
5 22 (31.43%) Finance
6 19 (27.14%) MS Office
6 19 (27.14%) Active Directory
7 18 (25.71%) Cisco
7 18 (25.71%) Microsoft
7 18 (25.71%) HP
8 17 (24.29%) Citrix
9 13 (18.57%) VMware
9 13 (18.57%) Internet
9 13 (18.57%) VoIP
9 13 (18.57%) Unix
10 11 (15.71%) SAN
10 11 (15.71%) Analytical Skills
11 10 (14.29%) VMware Infrastructure
11 10 (14.29%) vSphere
11 10 (14.29%) Service Management
12 9 (12.86%) Firewall
12 9 (12.86%) Change Management
12 9 (12.86%) PRINCE2
13 8 (11.43%) MS Excel
13 8 (11.43%) ISDN
13 8 (11.43%) PSTN
13 8 (11.43%) Project Management
13 8 (11.43%) Microsoft Certification
13 8 (11.43%) ITIL Certification
13 8 (11.43%) Management Information System

SLA
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 29 April 2016, IT jobs across the North Yorkshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.14%) SharePoint
2 3 (4.29%) MS Exchange
2 3 (4.29%) Skype for Business
3 2 (2.86%) Apache
3 2 (2.86%) Exchange Server 2003
3 2 (2.86%) JBoss
3 2 (2.86%) Tomcat
3 2 (2.86%) WebLogic
4 1 (1.43%) Exchange Server 2010
4 1 (1.43%) Exchange Server 2013
Applications
1 19 (27.14%) MS Office
2 8 (11.43%) MS Excel
3 5 (7.14%) MS Visio
4 2 (2.86%) MS PowerPoint
Business Applications
1 2 (2.86%) BASE24
2 1 (1.43%) SAP Oil and Gas
Cloud Services
1 1 (1.43%) Office 365
Communications & Networking
1 23 (32.86%) TCP/IP
2 13 (18.57%) Internet
2 13 (18.57%) VoIP
3 11 (15.71%) SAN
4 9 (12.86%) Firewall
5 8 (11.43%) ISDN
5 8 (11.43%) PSTN
6 5 (7.14%) Broadband
6 5 (7.14%) DNS
6 5 (7.14%) SSL
7 4 (5.71%) NAS
8 3 (4.29%) BGP
8 3 (4.29%) DWDM
8 3 (4.29%) EIGRP
8 3 (4.29%) HSRP
8 3 (4.29%) LDAP
8 3 (4.29%) MPLS
8 3 (4.29%) OSPF
8 3 (4.29%) Remote Desktop
8 3 (4.29%) VPN
Database & Business Intelligence
1 4 (5.71%) SQL Server Reporting Services
2 2 (2.86%) NonStop SQL
3 1 (1.43%) SQL Server
3 1 (1.43%) SQL Server Analysis Services
3 1 (1.43%) SQL Server Integration Services
General
1 22 (31.43%) Finance
2 6 (8.57%) Manufacturing
3 5 (7.14%) Telecoms
4 3 (4.29%) Back Office
4 3 (4.29%) Banking
4 3 (4.29%) Marketing
5 2 (2.86%) Local Government
6 1 (1.43%) Electronics
Job Titles
1 31 (44.29%) Analyst
2 14 (20.00%) Service Analyst
3 12 (17.14%) Service Desk Analyst
4 11 (15.71%) Support Analyst
5 10 (14.29%) Delivery Manager
5 10 (14.29%) Service Manager
5 10 (14.29%) Services Delivery Manager
6 7 (10.00%) Technical Analyst
6 7 (10.00%) Technical Support
7 6 (8.57%) Technical Support Analyst
8 5 (7.14%) Platform Engineer
8 5 (7.14%) Senior Platform Engineer
8 5 (7.14%) Senior Systems Engineer
8 5 (7.14%) Systems Engineer
8 5 (7.14%) Team Leader
9 4 (5.71%) Applications Support
10 3 (4.29%) Account Manager
10 3 (4.29%) Administrator
10 3 (4.29%) Support Team Leader
10 3 (4.29%) Systems Administrator
Libraries, Frameworks & Software Standards
1 2 (2.86%) J2EE
Miscellaneous
1 11 (15.71%) Analytical Skills
2 8 (11.43%) Management Information System
3 6 (8.57%) Data Centre
4 5 (7.14%) Clustering
4 5 (7.14%) Handset
4 5 (7.14%) NHS
5 3 (4.29%) CMDB
5 3 (4.29%) Life Science
5 3 (4.29%) Social Media
6 2 (2.86%) Enterprise Storage
Operating Systems
1 25 (35.71%) Windows
2 13 (18.57%) Unix
3 7 (10.00%) Windows 7
4 5 (7.14%) Windows Server
5 4 (5.71%) Linux
5 4 (5.71%) Windows XP
6 3 (4.29%) Red Hat Enterprise Linux
6 3 (4.29%) Windows Server 2012
7 2 (2.86%) HPUX
7 2 (2.86%) Solaris
7 2 (2.86%) Windows 8
7 2 (2.86%) Windows Server 2003
8 1 (1.43%) AIX
8 1 (1.43%) Windows Server 2008
Processes & Methodologies
1 45 (64.29%) ITIL
2 30 (42.86%) Service Delivery
3 10 (14.29%) Service Management
4 9 (12.86%) Change Management
4 9 (12.86%) PRINCE2
5 8 (11.43%) Project Management
6 6 (8.57%) Capacity Planning
6 6 (8.57%) Process Improvement
6 6 (8.57%) Time Management
7 5 (7.14%) Change Control
7 5 (7.14%) Continuous Improvement
7 5 (7.14%) Information Security
7 5 (7.14%) Root Cause Analysis
7 5 (7.14%) Service Desk Management
8 4 (5.71%) Disaster Recovery
8 4 (5.71%) Mentoring
8 4 (5.71%) Problem Management
9 3 (4.29%) Incident Management
9 3 (4.29%) Network Management
9 3 (4.29%) Pay per click
Programming Languages
1 4 (5.71%) SQL
2 2 (2.86%) PowerShell
2 2 (2.86%) Shell Script
3 1 (1.43%) Bash Shell
3 1 (1.43%) Java
3 1 (1.43%) T-SQL
Qualifications
1 8 (11.43%) ITIL Certification
1 8 (11.43%) Microsoft Certification
2 7 (10.00%) Security Cleared
3 6 (8.57%) PRINCE2 Certification
3 6 (8.57%) SC Cleared
4 5 (7.14%) MCITP
5 4 (5.71%) Cisco Certification
6 3 (4.29%) CCNP
6 3 (4.29%) Degree
6 3 (4.29%) MCDST
7 1 (1.43%) BC Cleared
7 1 (1.43%) CCNA
7 1 (1.43%) ISEB
7 1 (1.43%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.43%) QA
System Software
1 19 (27.14%) Active Directory
2 10 (14.29%) VMware Infrastructure
2 10 (14.29%) vSphere
3 5 (7.14%) Forefront TMG
3 5 (7.14%) XenApp
3 5 (7.14%) XenDesktop
4 4 (5.71%) Hyper-V
5 2 (2.86%) Microsoft Virtual Server
5 2 (2.86%) XenServer
6 1 (1.43%) VMware ESXi
6 1 (1.43%) VMware Server
Systems Management
1 8 (11.43%) SCOM
2 6 (8.57%) OpenView
2 6 (8.57%) SCCM
3 5 (7.14%) HP SIM
4 3 (4.29%) HP NNM
Vendors
1 18 (25.71%) Cisco
1 18 (25.71%) HP
1 18 (25.71%) Microsoft
2 17 (24.29%) Citrix
3 13 (18.57%) VMware
4 6 (8.57%) BroadSoft
4 6 (8.57%) BT
4 6 (8.57%) Openreach
5 5 (7.14%) LANDesk
5 5 (7.14%) Polycom
6 3 (4.29%) F5
6 3 (4.29%) Juniper
6 3 (4.29%) Red Hat
7 2 (2.86%) Remedy
8 1 (1.43%) EMC
8 1 (1.43%) Mitel
8 1 (1.43%) NetApp
8 1 (1.43%) Oracle
8 1 (1.43%) Red Box
8 1 (1.43%) SAP
York, North Yorkshire
Candour Solutions
Salary: Excellent + Bens
Posted: Yesterday
York, North Yorkshire
Candour Solutions
Salary: Excellent + Bens
Posted: 2 days ago
North Yorkshire
Capita plc
Salary: US$16000 - US$18000 per annum
Posted: 25 days ago