The table below looks at the statistics for SLA skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 67 48 48
Rank change year-on-year
-19 0
Permanent jobs citing SLA 23 31 38
As % of all permanent IT jobs located in North Yorkshire 2.09% 4.29% 3.96%
As % of the Quality Assurance & Compliance category 25.27% 45.59% 33.63%
Number of salaries quoted 19 24 30
Average salary £24,000 £45,000 £30,000
Average salary % change year-on-year
-46.66% +50.00%
90% offered a salary of more than £20,200 £27,500 £17,643
10% offered a salary of more than £42,500 £57,500 £42,500
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
SLA
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North Yorkshire region.

Quality Assurance & Compliance Category
North Yorkshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
91 68 113
As % of all permanent IT jobs located in North Yorkshire 8.25% 9.42% 11.77%
Number of salaries quoted 70 54 96
Average salary £29,000 £47,500 £30,000
Average salary % change year-on-year
-38.94% +58.33%
90% offered a salary of more than £22,500 £30,000 £22,500
10% offered a salary of more than £45,000 £44,000 £62,750
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

SLA
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North Yorkshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in North Yorkshire

SLA
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North Yorkshire region.

SLA Salary Trend in North Yorkshire

SLA
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing SLA across the North Yorkshire region over the 3 months to 31 October 2014.

SLA Salary Histogram in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -8 9 £36,000 -20.00% 3
Harrogate -8 8 £21,000 -13.40%
Middlesbrough - 1 £24,000 - 1
Skipton - 1 £26,000 -
SLA
Yorkshire

SLA
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 31 October 2014, IT jobs across the North Yorkshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 23 (69.70%) ITIL
2 9 (27.27%) Windows
3 8 (24.24%) MS Excel
3 8 (24.24%) TCP/IP
3 8 (24.24%) Problem Management
4 7 (21.21%) Microsoft
5 6 (18.18%) Linux
5 6 (18.18%) Incident Management
6 5 (15.15%) Finance
6 5 (15.15%) VMware
6 5 (15.15%) SQL Server
6 5 (15.15%) MS Office
6 5 (15.15%) Active Directory
6 5 (15.15%) ITIL Certification
6 5 (15.15%) Configuration Management
7 4 (12.12%) Internet
7 4 (12.12%) Change Management
7 4 (12.12%) HTTP
7 4 (12.12%) Windows 7
7 4 (12.12%) Service Continuity Management
7 4 (12.12%) ITIL Foundation Certificate
7 4 (12.12%) Line Management
7 4 (12.12%) Analytical Skills
8 3 (9.09%) Opscode Chef
8 3 (9.09%) Puppet
8 3 (9.09%) PABX
8 3 (9.09%) VMware Infrastructure
8 3 (9.09%) Software Testing
8 3 (9.09%) MS PowerPoint
8 3 (9.09%) Mathematics

SLA
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 31 October 2014, IT jobs across the North Yorkshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.09%) IIS
2 2 (6.06%) Apache
2 2 (6.06%) Tomcat
2 2 (6.06%) BizTalk Server
2 2 (6.06%) CMS
2 2 (6.06%) Jetty
2 2 (6.06%) nginx
2 2 (6.06%) EPiServer CMS
3 1 (3.03%) Confluence
Applications
1 8 (24.24%) MS Excel
2 5 (15.15%) MS Office
3 3 (9.09%) MS PowerPoint
Cloud Services
1 2 (6.06%) IaaS
Communications & Networking
1 8 (24.24%) TCP/IP
2 4 (12.12%) Internet
2 4 (12.12%) HTTP
3 3 (9.09%) Wireless
3 3 (9.09%) PABX
3 3 (9.09%) LAN
4 1 (3.03%) FTP
4 1 (3.03%) SAN
4 1 (3.03%) Intranet
4 1 (3.03%) Firewall
Database & Business Intelligence
1 5 (15.15%) SQL Server
2 2 (6.06%) Relational Database
3 1 (3.03%) MySQL
3 1 (3.03%) Oracle Reports
3 1 (3.03%) Oracle8/8i Database
3 1 (3.03%) Oracle9i Database
3 1 (3.03%) Oracle Database 10g
3 1 (3.03%) Oracle Database 11g
3 1 (3.03%) SQL Server 2008
3 1 (3.03%) Oracle Database
Development Applications
1 2 (6.06%) Atlassian Bamboo
1 2 (6.06%) Jenkins
2 1 (3.03%) Redmine
2 1 (3.03%) Oracle Forms
2 1 (3.03%) JIRA
General
1 5 (15.15%) Finance
2 3 (9.09%) Telecoms
3 1 (3.03%) Banking
3 1 (3.03%) Retail
3 1 (3.03%) Marketing
Job Titles
1 13 (39.39%) Analyst
2 6 (18.18%) Support Analyst
3 4 (12.12%) Applications Support
3 4 (12.12%) Service Analyst
3 4 (12.12%) Senior Analyst
3 4 (12.12%) Service Desk Analyst
3 4 (12.12%) Team Leader
4 3 (9.09%) Senior Support Analyst
4 3 (9.09%) Risk Analyst
4 3 (9.09%) Problem Analyst
4 3 (9.09%) Senior Procurement Manager
4 3 (9.09%) Procurement Manager
4 3 (9.09%) Help Desk Analyst
4 3 (9.09%) Senior Manager
4 3 (9.09%) Support Team Leader
5 2 (6.06%) Linux Engineer
5 2 (6.06%) Help Desk Support
5 2 (6.06%) 1st Line Support
5 2 (6.06%) Help Desk Support Analyst
5 2 (6.06%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (6.06%) HTML
1 2 (6.06%) CSS
2 1 (3.03%) Web Services
2 1 (3.03%) XML
2 1 (3.03%) Flash
2 1 (3.03%) LAMP
2 1 (3.03%) HTML5
Miscellaneous
1 4 (12.12%) Analytical Skills
2 3 (9.09%) Blackberry
2 3 (9.09%) Mathematics
3 2 (6.06%) Enterprise Software
4 1 (3.03%) Clustering
Operating Systems
1 9 (27.27%) Windows
2 6 (18.18%) Linux
3 4 (12.12%) Windows 7
4 3 (9.09%) Debian
5 1 (3.03%) Windows Server 2008
5 1 (3.03%) UNIX
5 1 (3.03%) Windows XP
5 1 (3.03%) Windows Server 2003
Processes & Methodologies
1 23 (69.70%) ITIL
2 8 (24.24%) Problem Management
3 6 (18.18%) Incident Management
4 5 (15.15%) Configuration Management
5 4 (12.12%) Change Management
5 4 (12.12%) Service Continuity Management
5 4 (12.12%) Line Management
6 3 (9.09%) Software Testing
6 3 (9.09%) Risk Management
7 2 (6.06%) Service Management
7 2 (6.06%) Service Delivery
7 2 (6.06%) Continuous Improvement
7 2 (6.06%) Web Development
7 2 (6.06%) Load Balancing
8 1 (3.03%) Network Load Balancing
8 1 (3.03%) Business Development
8 1 (3.03%) Change Control
8 1 (3.03%) Root Cause Analysis
8 1 (3.03%) Time Management
8 1 (3.03%) Data Protection
Programming Languages
1 2 (6.06%) Java
1 2 (6.06%) JavaScript
1 2 (6.06%) Perl
1 2 (6.06%) SQL
1 2 (6.06%) Python
1 2 (6.06%) Ruby
1 2 (6.06%) PowerShell
2 1 (3.03%) PHP5
2 1 (3.03%) T-SQL
2 1 (3.03%) PHP
2 1 (3.03%) PL/SQL
Qualifications
1 5 (15.15%) ITIL Certification
2 4 (12.12%) ITIL Foundation Certificate
3 3 (9.09%) Network+ Certification
3 3 (9.09%) MCP
3 3 (9.09%) HNC
3 3 (9.09%) HND
3 3 (9.09%) A+ Certification
4 1 (3.03%) SC Cleared
4 1 (3.03%) Security Cleared
System Software
1 5 (15.15%) Active Directory
2 3 (9.09%) VMware Infrastructure
3 2 (6.06%) Varnish
3 2 (6.06%) Corosync
3 2 (6.06%) KVM
4 1 (3.03%) VMware ESXi
4 1 (3.03%) VMware ESX
Systems Management
1 3 (9.09%) Puppet
1 3 (9.09%) Opscode Chef
2 2 (6.06%) SCCM
Vendors
1 7 (21.21%) Microsoft
2 5 (15.15%) VMware
3 3 (9.09%) Red Hat
4 2 (6.06%) EPiServer
4 2 (6.06%) Percona
5 1 (3.03%) Zend
5 1 (3.03%) HP
5 1 (3.03%) EMC
5 1 (3.03%) Oracle
5 1 (3.03%) Cisco
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