The first table below looks at the demand for SLA skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the North Yorkshire region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 42 64 67
Rank change year-on-year
+22 +3
Permanent jobs citing SLA 42 22 17
As % of all permanent IT jobs located in North Yorkshire 4.343% 2.511% 1.820%
As % of the Quality Assurance & Compliance category 37.17% 21.15% 32.69%
Number of salaries quoted 28 14 17
Average salary £46,500 £26,750 £16,500
Average salary % change year-on-year
+73.83% +62.12%
90% offered a salary of more than £22,000 £17,768 £15,150
10% offered a salary of more than £57,000 £40,000 £40,200
UK excluding London average salary £36,500 £36,000 £36,000
% change year-on-year
+1.38% -
All Quality Assurance & Compliance
North Yorkshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
113 104 52
As % of all permanent IT jobs located in North Yorkshire 11.69% 11.87% 5.567%
Number of salaries quoted 68 66 51
Average salary £38,500 £37,500 £40,500
Average salary % change year-on-year
+2.66% -7.40%
90% offered a salary of more than £24,000 £22,500 £16,250
10% offered a salary of more than £60,000 £57,750 £65,000
UK excluding London average salary £40,000 £41,500 £40,500
% change year-on-year
-3.61% +2.46%
SLA
Yorkshire

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North Yorkshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

North Yorkshire SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North Yorkshire region.

North Yorkshire SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the North Yorkshire region over the 3 months to 20 June 2013.

North Yorkshire SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Harrogate +11 24 £47,500 +75.92% 2
York +11 13 £45,250 +105.68%
Knaresborough - 2 £31,000 -
Redcar +2 1 - -
SLA
Yorkshire

SLA
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the North Yorkshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 34 (45.33%) ITIL
2 30 (40.00%) Finance
3 25 (33.33%) TCP/IP
3 25 (33.33%) Cisco
4 23 (30.67%) Service Delivery
5 21 (28.00%) Problem Management
6 20 (26.67%) Disaster Recovery
6 20 (26.67%) Windows
7 19 (25.33%) Microsoft
8 17 (22.67%) MS Excel
9 16 (21.33%) Cisco Certification
10 15 (20.00%) ATM
10 15 (20.00%) SQL Server
11 14 (18.67%) Linux
11 14 (18.67%) Telecoms
11 14 (18.67%) Firewall
11 14 (18.67%) Change Management
12 13 (17.33%) CCNP
12 13 (17.33%) Active Directory
12 13 (17.33%) SSL
12 13 (17.33%) RIP
12 13 (17.33%) Juniper
12 13 (17.33%) OSPF
12 13 (17.33%) BGP
12 13 (17.33%) Network Management
13 12 (16.00%) SQL
13 12 (16.00%) Service Management
14 11 (14.67%) Incident Management
14 11 (14.67%) F5
15 10 (13.33%) SQL Server Analysis Services

SLA
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the North Yorkshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 3 (4.000%) CSS
1 3 (4.000%) XML
1 3 (4.000%) .NET
2 1 (1.333%) J2EE
Application Platforms
1 10 (13.33%) IIS
1 10 (13.33%) Blackberry Enterprise Server
2 5 (6.667%) SharePoint
3 3 (4.000%) SharePoint Server
4 2 (2.667%) Apache
5 1 (1.333%) MS Exchange
Applications
1 17 (22.67%) MS Excel
2 6 (8.000%) MS Office
3 3 (4.000%) MS Visio
4 2 (2.667%) MS PowerPoint
Business Applications
1 1 (1.333%) SAP FI
1 1 (1.333%) SAP FI/CO
1 1 (1.333%) SAP CO
Communications & Networking
1 25 (33.33%) TCP/IP
2 15 (20.00%) ATM
3 14 (18.67%) Firewall
4 13 (17.33%) SSL
4 13 (17.33%) RIP
4 13 (17.33%) OSPF
4 13 (17.33%) BGP
5 10 (13.33%) Frame Relay
5 10 (13.33%) GPRS
5 10 (13.33%) ISDN
5 10 (13.33%) EIGRP
5 10 (13.33%) MPLS
5 10 (13.33%) SNMP
5 10 (13.33%) ADSL
6 8 (10.67%) Internet
7 7 (9.333%) LAN
8 5 (6.667%) SAN
8 5 (6.667%) NAS
9 3 (4.000%) VoIP
9 3 (4.000%) Intrusion Detection
Database & Business Intelligence
1 15 (20.00%) SQL Server
2 10 (13.33%) SQL Server Analysis Services
2 10 (13.33%) SQL Server Integration Services
3 2 (2.667%) RDBMS
3 2 (2.667%) Data Mining
4 1 (1.333%) Oracle 10g
Development Applications
1 5 (6.667%) WebLOAD
General
1 30 (40.00%) Finance
2 14 (18.67%) Telecoms
3 2 (2.667%) Banking
3 2 (2.667%) Back Office
4 1 (1.333%) Manufacturing
4 1 (1.333%) Publishing
Job Titles
1 20 (26.67%) Service Manager
2 12 (16.00%) Services Delivery Manager
2 12 (16.00%) Delivery Manager
3 11 (14.67%) Network Specialist
3 11 (14.67%) Senior Manager
3 11 (14.67%) Senior Service Manager
4 10 (13.33%) DBA
4 10 (13.33%) Administrator
4 10 (13.33%) Senior Network Specialist
4 10 (13.33%) SQL DBA
5 9 (12.00%) Analyst
6 8 (10.67%) Senior Support Engineer
6 8 (10.67%) Support Engineer
7 6 (8.000%) Customer Services Manager
8 5 (6.667%) Server Engineer
9 4 (5.333%) Network Architect
9 4 (5.333%) Senior Network Engineer
9 4 (5.333%) Senior Services Delivery Manager
9 4 (5.333%) Technical Leader
9 4 (5.333%) Architect
Miscellaneous
1 5 (6.667%) Clustering
2 3 (4.000%) Video on Demand
2 3 (4.000%) Digital Media
3 1 (1.333%) Blackberry
3 1 (1.333%) Mainframe
Operating Systems
1 20 (26.67%) Windows
2 14 (18.67%) Linux
3 7 (9.333%) UNIX
4 3 (4.000%) AIX
4 3 (4.000%) Red Hat Enterprise Linux
5 1 (1.333%) Windows 2000
5 1 (1.333%) Windows 7
Processes & Methodologies
1 34 (45.33%) ITIL
2 23 (30.67%) Service Delivery
3 21 (28.00%) Problem Management
4 20 (26.67%) Disaster Recovery
5 14 (18.67%) Change Management
6 13 (17.33%) Network Management
7 12 (16.00%) Service Management
8 11 (14.67%) Incident Management
9 10 (13.33%) Infrastructure Management
10 9 (12.00%) Project Management
11 5 (6.667%) CRM
11 5 (6.667%) Load Balancing
12 3 (4.000%) Risk Management
12 3 (4.000%) Resource Management
12 3 (4.000%) Change Control
13 2 (2.667%) Continuous Improvement
13 2 (2.667%) Stakeholder Management
14 1 (1.333%) PRINCE2
14 1 (1.333%) PRINCE
14 1 (1.333%) Supplier Management
Programming Languages
1 12 (16.00%) SQL
2 10 (13.33%) T-SQL
3 3 (4.000%) PowerShell
4 2 (2.667%) VBScript
5 1 (1.333%) VB
5 1 (1.333%) Java
5 1 (1.333%) PL/SQL
Qualifications
1 16 (21.33%) Cisco Certification
2 13 (17.33%) CCNP
3 7 (9.333%) Security Cleared
4 4 (5.333%) ITIL Certification
5 3 (4.000%) CCNA
5 3 (4.000%) CCDA
6 2 (2.667%) Degree
7 1 (1.333%) MCP
7 1 (1.333%) Microsoft Certification
7 1 (1.333%) PRINCE2 Certification
7 1 (1.333%) A+ Certification
7 1 (1.333%) Network+ Certification
System Software
1 13 (17.33%) Active Directory
Systems Management
1 10 (13.33%) OpenView
2 5 (6.667%) MOM
3 3 (4.000%) NetBackup
3 3 (4.000%) WSUS
4 1 (1.333%) SCCM
4 1 (1.333%) SCOM
Vendors
1 25 (33.33%) Cisco
2 19 (25.33%) Microsoft
3 13 (17.33%) Juniper
4 11 (14.67%) F5
5 10 (13.33%) HP
6 4 (5.333%) Oracle
7 3 (4.000%) Veritas
7 3 (4.000%) Red Hat
8 1 (1.333%) SAP
Harrogate, North Yorkshire
Line Support / Windows... Experience installing & troubleshooting MS Windows 7. Previous support experience of MS Office Packages from 2003 through to 2010 (Excel, Word, PowerPoint & Access) Experience supporting network...
4it Recruitment Ltd
Salary: Up to £22,000 per annum
Posted: 18 June 2013
North Yorkshire
We provide a high quality Service Desk as part of a customer-focused client facing team, you will be working to contracted SLA`s to deliver best practice...
Capita Resourcing
Salary: £17500.00 per annum
Posted: 19 June 2013
Harrogate, Yorkshire
Specifically fundamentals of SNMP and MIBs. HP Openview, BES and CW2000 knowledge advantageous.Must be familiar with using proactive and reactive network analysers and be able to decode...
Claremont Consulting
Salary: £45000 - £50000 per annum + excellent benefits
Posted: 12 June 2013