The table below looks at the statistics for SLA skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 25 37 -
Rank change year-on-year
+12 -
Permanent jobs citing SLA 1 5 0
As % of all permanent IT jobs located in Northern Ireland 0.84% 3.01% -
As % of the Quality Assurance & Compliance category 16.67% 19.23% -
Number of salaries quoted 1 5 0
Average salary £22,500 £50,000 -
Average salary % change year-on-year
-55.00% -
UK excluding London average salary £35,000 £35,000 £35,000
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Northern Ireland region.

Quality Assurance & Compliance Category
Northern Ireland
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
6 26 54
As % of all permanent IT jobs located in Northern Ireland 5.04% 15.66% 14.59%
Number of salaries quoted 6 24 25
Average salary £27,500 £35,000 £37,500
Average salary % change year-on-year
-21.42% -6.66%
90% offered a salary of more than £24,500 £23,500 £15,000
10% offered a salary of more than £30,500 £52,200 £65,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Northern Ireland region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Northern Ireland

SLA
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Northern Ireland region.

SLA Salary Trend in Northern Ireland

SLA
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Northern Ireland region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +11 1 £22,500 -55.00%
SLA
UK

SLA
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 22 December 2014, IT jobs across the Northern Ireland region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 5 (83.33%) VoIP
1 5 (83.33%) Cisco
2 4 (66.67%) Avaya
2 4 (66.67%) SQL
2 4 (66.67%) SQL Server
2 4 (66.67%) CAD
2 4 (66.67%) EIGRP
2 4 (66.67%) MGCP
2 4 (66.67%) VXML
2 4 (66.67%) H.323
2 4 (66.67%) RIP
2 4 (66.67%) Telecoms
2 4 (66.67%) Contact Management
2 4 (66.67%) CMS
2 4 (66.67%) Cisco ICM
2 4 (66.67%) WFM
2 4 (66.67%) Resource Management
2 4 (66.67%) Video Conferencing
2 4 (66.67%) Cisco UCCE
2 4 (66.67%) Cisco CUCM
2 4 (66.67%) PBX
2 4 (66.67%) Cisco ICM Scripting
3 2 (33.33%) Windows 8
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Firewall
3 2 (33.33%) Windows
3 2 (33.33%) WAN
3 2 (33.33%) MS Exchange
3 2 (33.33%) LAN

SLA
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 22 December 2014, IT jobs across the Northern Ireland region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) CMS
2 2 (33.33%) MS Exchange
3 1 (16.67%) Exchange Server 2003
3 1 (16.67%) Exchange Server 2007
3 1 (16.67%) Exchange Server 2010
Applications
1 1 (16.67%) MS Office
Communications & Networking
1 5 (83.33%) VoIP
2 4 (66.67%) PBX
2 4 (66.67%) EIGRP
2 4 (66.67%) MGCP
2 4 (66.67%) H.323
2 4 (66.67%) RIP
2 4 (66.67%) Cisco ICM
3 2 (33.33%) Firewall
3 2 (33.33%) LAN
3 2 (33.33%) WAN
4 1 (16.67%) NAS
4 1 (16.67%) VPN
4 1 (16.67%) SAN
Database & Business Intelligence
1 4 (66.67%) SQL Server
General
1 4 (66.67%) Telecoms
Job Titles
1 4 (66.67%) Telephony Engineer
2 1 (16.67%) Senior Support Engineer
2 1 (16.67%) Analyst
2 1 (16.67%) Support Engineer
2 1 (16.67%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 4 (66.67%) VXML
Miscellaneous
1 4 (66.67%) Video Conferencing
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows Server 2008
1 2 (33.33%) Windows 7
1 2 (33.33%) Windows 8
2 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 4 (66.67%) Contact Management
1 4 (66.67%) WFM
1 4 (66.67%) Resource Management
1 4 (66.67%) Cisco ICM Scripting
1 4 (66.67%) CAD
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) Data Security
Programming Languages
1 4 (66.67%) SQL
Qualifications
1 1 (16.67%) MCSA
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) MCITP
1 1 (16.67%) Degree
System Software
1 1 (16.67%) Hyper-V
1 1 (16.67%) vSphere
Systems Management
1 4 (66.67%) Cisco UCCE
1 4 (66.67%) Cisco CUCM
Vendors
1 5 (83.33%) Cisco
2 4 (66.67%) Avaya
3 2 (33.33%) Microsoft
4 1 (16.67%) Juniper
4 1 (16.67%) Symantec
4 1 (16.67%) Acronis