The table below looks at the statistics for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 98 107 110
Rank change year-on-year
+9 +3
Permanent jobs citing SLA 3058 3018 2796
As % of all permanent IT jobs located in the UK 2.79% 2.58% 2.57%
As % of the Quality Assurance & Compliance category 25.84% 24.21% 25.16%
Number of salaries quoted 2362 2362 2228
Average salary £35,000 £36,500 £40,000
Average salary % change year-on-year
-4.10% -8.75%
90% offered a salary of more than £22,000 £22,000 £22,500
10% offered a salary of more than £57,500 £62,000 £62,500
UK excluding London average salary £33,665 £34,000 £37,250
% change year-on-year
-0.98% -8.72%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11833 12468 11112
As % of all permanent IT jobs located in the UK 10.81% 10.66% 10.22%
Number of salaries quoted 9376 9672 8820
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London average salary £41,250 £40,000 £40,000
% change year-on-year
+3.12% -

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 31 July 2015 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 2798 £35,500 -2.73% 312
London -13 846 £42,500 -9.57% 86
South East +11 764 £32,500 - 78
North West +15 223 £32,500 -13.33% 33
West Midlands +36 221 £33,500 +3.07% 17
South West -2 219 £35,000 +16.66% 31
East of England +15 218 £40,000 +5.26% 22
City of London +13 211 £45,000 -5.26% 25
Berkshire -5 202 £35,000 -6.66% 20
Surrey +41 191 £32,500 - 10
Yorkshire -18 183 £36,250 +3.57% 23
Buckinghamshire +30 132 £27,950 -0.17% 15
East Midlands +6 127 £29,375 -9.61% 14
Hampshire -1 121 £26,000 -3.70% 16
West Yorkshire -24 121 £35,000 - 15
Manchester +25 110 £32,000 -1.53% 19
Reading +21 94 £33,250 +2.30% 6
Milton Keynes +36 93 £30,000 +6.19% 8
Birmingham +32 93 £37,500 +15.38% 8
Wiltshire +10 80 £37,500 +50.00% 8
Leeds -22 78 £35,750 +2.14% 12
Scotland -15 70 £38,750 +10.71% 10
Hertfordshire -10 68 £42,500 -8.10% 12
Bedfordshire +9 62 £46,700 +9.88% 3
Wales -9 57 £37,500 +10.29% 8
South Wales -12 54 £37,500 +7.14% 7
Essex +9 53 £36,500 +4.28% 1
Slough +8 49 £40,000 -11.11% 5
Cheshire -14 46 £32,500 +8.33% 6
Nottinghamshire +3 44 £28,750 -16.05% 9

SLA
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2640 (40.58%) ITIL
2 2628 (40.39%) Windows
3 2110 (32.43%) Microsoft
4 1488 (22.87%) Active Directory
5 1357 (20.86%) Service Delivery
6 1301 (20.00%) VMware
7 1240 (19.06%) Finance
8 1185 (18.21%) MS Excel
9 1124 (17.28%) Cisco
10 1076 (16.54%) SQL
11 952 (14.63%) MS Office
12 899 (13.82%) Service Management
13 860 (13.22%) VMware Infrastructure
14 854 (13.13%) Windows Server 2008
15 853 (13.11%) MS Exchange
16 827 (12.71%) Firewall
17 730 (11.22%) Incident Management
18 728 (11.19%) Linux
19 711 (10.93%) Citrix
20 698 (10.73%) Change Management
21 696 (10.70%) SQL Server
22 661 (10.16%) Cisco Certification
23 653 (10.04%) DNS
24 648 (9.96%) Windows 7
25 645 (9.91%) WAN
25 645 (9.91%) Analytical Skills
26 638 (9.81%) Degree
27 610 (9.38%) LAN
28 573 (8.81%) Windows Server 2003
29 564 (8.67%) Windows Server 2012

SLA
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 853 (13.11%) MS Exchange
2 403 (6.19%) Exchange Server 2010
3 343 (5.27%) SharePoint
4 284 (4.37%) Exchange Server 2007
5 252 (3.87%) IIS
6 181 (2.78%) Lync
7 171 (2.63%) Exchange Server 2013
8 135 (2.08%) Blackberry Enterprise Server
9 113 (1.74%) Exchange Server 2003
10 84 (1.29%) Apache
11 73 (1.12%) IBM Notes
12 53 (0.81%) WebLogic
13 50 (0.77%) Tomcat
14 49 (0.75%) WebSphere
15 46 (0.71%) Office Communications Server
16 35 (0.54%) JBoss
17 34 (0.52%) SharePoint 2013
18 33 (0.51%) SharePoint 2010
19 26 (0.40%) Drupal
20 24 (0.37%) NetWeaver
Applications
1 1185 (18.21%) MS Excel
2 952 (14.63%) MS Office
3 79 (1.21%) MS PowerPoint
4 71 (1.09%) MS Visio
5 29 (0.45%) MS Project
6 17 (0.26%) Spreadsheet
7 7 (0.11%) InfoPath
7 7 (0.11%) InDesign
8 5 (0.077%) Adobe Creative Suite
9 2 (0.031%) Adobe After Effects
9 2 (0.031%) SPSS
9 2 (0.031%) AutoCAD
10 1 (0.015%) CATIA
10 1 (0.015%) Windchill
10 1 (0.015%) Photoshop
10 1 (0.015%) PTC Creo
Business Applications
1 57 (0.88%) Oracle EBS
2 49 (0.75%) Dynamics CRM
3 34 (0.52%) Remedy ITSM
4 32 (0.49%) Oracle Procure-to-Pay
4 32 (0.49%) Oracle Applications
5 27 (0.42%) Oracle General Ledger
5 27 (0.42%) Oracle Payables
6 25 (0.38%) Oracle Assets
7 24 (0.37%) Oracle EBS R12
7 24 (0.37%) Oracle Receivables
8 22 (0.34%) Oracle iProcurement
9 21 (0.32%) Oracle Cash Management
10 20 (0.31%) Oracle Subledger Accounting
11 19 (0.29%) Northgate Housing
12 18 (0.28%) SAP Oil and Gas
13 17 (0.26%) Summit
14 16 (0.25%) SAP CO
14 16 (0.25%) SAP FI/CO
14 16 (0.25%) SAP FI
15 14 (0.22%) Dynamics AX
Cloud Services
1 187 (2.87%) Office 365
2 92 (1.41%) Amazon AWS
3 71 (1.09%) Microsoft Azure
4 55 (0.85%) SaaS
5 34 (0.52%) Cloud Computing
6 20 (0.31%) Mimecast
7 16 (0.25%) IaaS
8 7 (0.11%) Google Cloud Platform
8 7 (0.11%) Amazon EC2
8 7 (0.11%) Joyent
9 5 (0.077%) Google Apps
9 5 (0.077%) Google Analytics
10 3 (0.046%) Virtual Private Cloud
11 2 (0.031%) Yammer
12 1 (0.015%) AWS CloudFormation
12 1 (0.015%) SuccessFactors
12 1 (0.015%) Dropbox
12 1 (0.015%) Google Drive
Communications & Networking
1 827 (12.71%) Firewall
2 653 (10.04%) DNS
3 645 (9.91%) WAN
4 610 (9.38%) LAN
5 522 (8.02%) TCP/IP
6 469 (7.21%) DHCP
7 411 (6.32%) VPN
8 388 (5.96%) SAN
9 307 (4.72%) VoIP
10 306 (4.70%) Internet
11 246 (3.78%) Wireless
12 200 (3.07%) BGP
13 198 (3.04%) MPLS
14 184 (2.83%) Cisco ASA
15 145 (2.23%) NAS
16 139 (2.14%) OSPF
17 131 (2.01%) Cisco IOS
17 131 (2.01%) Cisco Nexus
18 122 (1.88%) Network Security
19 111 (1.71%) VLAN
Database & Business Intelligence
1 696 (10.70%) SQL Server
2 187 (2.87%) SQL Server 2008
3 181 (2.78%) MySQL
4 146 (2.24%) Oracle Database
5 126 (1.94%) SQL Server 2005
6 125 (1.92%) Relational Database
7 124 (1.91%) Data Warehouse
8 92 (1.41%) SQL Server Integration Services
9 89 (1.37%) SQL Server Reporting Services
10 82 (1.26%) Oracle Reports
11 71 (1.09%) BusinessObjects
12 61 (0.94%) Oracle Database 10g
13 57 (0.88%) Oracle Database 11g
14 54 (0.83%) SQL Server 2012
15 50 (0.77%) RDBMS
16 46 (0.71%) SQL Server Analysis Services
17 42 (0.65%) DB2
18 40 (0.61%) Crystal Reports
19 32 (0.49%) DTS
20 24 (0.37%) SAP BI
Development Applications
1 55 (0.85%) JIRA
2 37 (0.57%) Visual Studio
3 32 (0.49%) VSS/SourceSafe
4 30 (0.46%) Maven
5 23 (0.35%) Team Foundation Server
6 22 (0.34%) Jenkins
7 21 (0.32%) Subversion
8 18 (0.28%) Oracle Forms
9 17 (0.26%) Hudson
10 16 (0.25%) MSI
11 15 (0.23%) Toad
12 12 (0.18%) PowerBuilder
12 12 (0.18%) Git (software)
13 11 (0.17%) NUnit
14 10 (0.15%) Ant
15 8 (0.12%) Apache Ivy
16 7 (0.11%) Eclipse
17 6 (0.092%) JUnit
17 6 (0.092%) Rational Performance Tester
18 5 (0.077%) Selenium
General
1 1240 (19.06%) Finance
2 508 (7.81%) Telecoms
3 287 (4.41%) Banking
4 284 (4.37%) Retail
5 176 (2.71%) Legal
6 109 (1.68%) Law
7 106 (1.63%) Marketing
8 87 (1.34%) Manufacturing
9 68 (1.05%) Advertising
10 62 (0.95%) Back Office
11 56 (0.86%) Billing
12 44 (0.68%) French Language
13 43 (0.66%) Financial Institution
14 41 (0.63%) German Language
15 40 (0.61%) Pharmaceutical
16 36 (0.55%) Front Office
17 34 (0.52%) International Banking
18 32 (0.49%) Investment Banking
19 30 (0.46%) Electronics
20 28 (0.43%) Games
Job Titles
1 1508 (23.18%) Analyst
2 656 (10.08%) Support Analyst
3 647 (9.94%) Support Engineer
3 647 (9.94%) Service Manager
4 468 (7.19%) Service Analyst
5 443 (6.81%) Service Desk Analyst
6 340 (5.23%) Applications Support
7 338 (5.20%) Delivery Manager
8 327 (5.03%) Team Leader
9 319 (4.90%) Network Engineer
10 316 (4.86%) 2nd Line Support
11 296 (4.55%) Services Delivery Manager
12 290 (4.46%) Administrator
13 272 (4.18%) IT Support
14 241 (3.70%) 1st Line Support
15 192 (2.95%) Technical Support
16 180 (2.77%) Infrastructure Engineer
17 163 (2.51%) Developer
18 159 (2.44%) Support Manager
19 150 (2.31%) Systems Administrator
Libraries, Frameworks & Software Standards
1 260 (4.00%) .NET
2 169 (2.60%) Web Services
3 134 (2.06%) XML
4 131 (2.01%) HTML
5 99 (1.52%) CSS
6 79 (1.21%) ASP.NET
7 69 (1.06%) J2EE
8 58 (0.89%) Middleware
9 47 (0.72%) XSLT
10 46 (0.71%) REST
11 36 (0.55%) Spring
12 33 (0.51%) Oracle Fusion
13 32 (0.49%) jQuery
13 32 (0.49%) Ajax
14 31 (0.48%) WinForms
15 30 (0.46%) LINQ
16 29 (0.45%) AngularJS
17 28 (0.43%) SOAP
18 26 (0.40%) .NET Framework
18 26 (0.40%) XSL
Miscellaneous
1 645 (9.91%) Analytical Skills
2 496 (7.62%) Data Centre
3 362 (5.56%) Management Information System
4 224 (3.44%) Blackberry
5 138 (2.12%) Replication
5 138 (2.12%) Clustering
6 101 (1.55%) Computer Science
7 97 (1.49%) Statistics
8 94 (1.44%) CMDB
9 67 (1.03%) Client/Server
10 64 (0.98%) Mainframe
11 62 (0.95%) Video Conferencing
12 60 (0.92%) iPhone
12 60 (0.92%) Mathematics
13 59 (0.91%) Enterprise Software
14 57 (0.88%) User Experience
15 51 (0.78%) Fat Client
15 51 (0.78%) Thin Client
16 49 (0.75%) AS400
17 48 (0.74%) NHS
Operating Systems
1 2628 (40.39%) Windows
2 854 (13.13%) Windows Server 2008
3 728 (11.19%) Linux
4 648 (9.96%) Windows 7
5 573 (8.81%) Windows Server 2003
6 564 (8.67%) Windows Server 2012
7 431 (6.62%) UNIX
8 356 (5.47%) Windows XP
9 339 (5.21%) Windows 8
10 134 (2.06%) Solaris
11 125 (1.92%) Windows Vista
12 110 (1.69%) Red Hat Enterprise Linux
13 86 (1.32%) Android
14 79 (1.21%) Mac OS X
15 47 (0.72%) AIX
15 47 (0.72%) Windows 2000 Server
16 40 (0.61%) Debian
17 38 (0.58%) Windows 2000
18 30 (0.46%) Apple iOS
19 29 (0.45%) CentOS
Processes & Methodologies
1 2640 (40.58%) ITIL
2 1357 (20.86%) Service Delivery
3 899 (13.82%) Service Management
4 730 (11.22%) Incident Management
5 698 (10.73%) Change Management
6 540 (8.30%) Project Management
7 539 (8.28%) Problem Management
8 439 (6.75%) Mentoring
9 375 (5.76%) Root Cause Analysis
10 320 (4.92%) Line Management
11 311 (4.78%) Disaster Recovery
12 300 (4.61%) Agile Software Development
13 295 (4.53%) Continuous Improvement
14 258 (3.97%) CRM
15 247 (3.80%) Time Management
16 246 (3.78%) Change Control
17 245 (3.77%) Configuration Management
18 244 (3.75%) ITSM
19 240 (3.69%) Stakeholder Management
20 233 (3.58%) PRINCE2
Programming Languages
1 1076 (16.54%) SQL
2 248 (3.81%) Java
3 223 (3.43%) PowerShell
4 155 (2.38%) C#
5 111 (1.71%) PL/SQL
6 110 (1.69%) JavaScript
7 104 (1.60%) T-SQL
8 101 (1.55%) C
9 97 (1.49%) Perl
10 76 (1.17%) Shell Script
11 61 (0.94%) VBScript
12 56 (0.86%) Python
13 55 (0.85%) PHP
14 44 (0.68%) VB
15 42 (0.65%) Bash Shell
16 41 (0.63%) VB.NET
17 35 (0.54%) VBA
18 29 (0.45%) COBOL
18 29 (0.45%) JCL
19 22 (0.34%) ABAP
Qualifications
1 661 (10.16%) Cisco Certification
2 638 (9.81%) Degree
3 548 (8.42%) Microsoft Certification
4 505 (7.76%) CCNA
5 472 (7.25%) Security Cleared
6 396 (6.09%) ITIL Certification
7 351 (5.40%) SC Cleared
8 297 (4.57%) MCSE
9 280 (4.30%) CCNP
10 257 (3.95%) MCP
11 172 (2.64%) MCSA
12 129 (1.98%) MCITP
13 106 (1.63%) DV Cleared
14 103 (1.58%) ITIL Foundation Certificate
15 84 (1.29%) HND
16 79 (1.21%) VMware Certified Professional (VCP)
17 69 (1.06%) A+ Certification
18 64 (0.98%) MCTS
19 51 (0.78%) CCIE
20 47 (0.72%) MOS
Quality Assurance & Compliance
1 153 (2.35%) QA
2 112 (1.72%) ISO/IEC 27001
3 100 (1.54%) ISO 9001
4 47 (0.72%) PCI DSS
5 35 (0.54%) Sarbanes-Oxley
6 14 (0.22%) JSP 440
7 10 (0.15%) HL7
8 8 (0.12%) ISO 14001
8 8 (0.12%) COBIT
9 7 (0.11%) ISO 9000
10 6 (0.092%) HIPAA
11 5 (0.077%) ISO/IEC 20000
12 4 (0.061%) DICOM
12 4 (0.061%) Data Quality
12 4 (0.061%) 21 CFR Part 11
12 4 (0.061%) GMP
13 2 (0.031%) Solvency II
14 1 (0.015%) P3O
14 1 (0.015%) BS7799
System Software
1 1488 (22.87%) Active Directory
2 860 (13.22%) VMware Infrastructure
3 357 (5.49%) Hyper-V
4 202 (3.10%) vSphere
5 172 (2.64%) XenApp
6 127 (1.95%) VMware ESX
7 112 (1.72%) VMware ESXi
8 90 (1.38%) Terminal Services
9 75 (1.15%) XenDesktop
10 64 (0.98%) Oracle RAC
11 37 (0.57%) Citrix Presentation Server
12 36 (0.55%) Terminal Server
13 35 (0.54%) Microsoft App-V
14 33 (0.51%) Firmware
15 28 (0.43%) NFS
15 28 (0.43%) UAG
16 26 (0.40%) Samba
17 22 (0.34%) VMware Workstation
17 22 (0.34%) XenServer
18 21 (0.32%) iptables
Systems Management
1 293 (4.50%) SCCM
2 154 (2.37%) SCOM
3 87 (1.34%) Nagios
4 82 (1.26%) Backup Exec
5 72 (1.11%) NetBackup
6 65 (1.00%) Norton AntiVirus
7 45 (0.69%) Puppet
8 44 (0.68%) Opsview
9 43 (0.66%) WSUS
10 40 (0.61%) Data Guard
11 39 (0.60%) Opscode Chef
12 36 (0.55%) HP Data Protector
12 36 (0.55%) Cisco Prime
13 30 (0.46%) HP SIM
14 29 (0.45%) Symantec Endpoint Protection
15 28 (0.43%) ServiceCenter
15 28 (0.43%) SCVMM
16 27 (0.42%) Tivoli
17 25 (0.38%) OpenView
17 25 (0.38%) Cisco LMS
Vendors
1 2110 (32.43%) Microsoft
2 1301 (20.00%) VMware
3 1124 (17.28%) Cisco
4 711 (10.93%) Citrix
5 506 (7.78%) Oracle
6 492 (7.56%) HP
7 235 (3.61%) Juniper
8 231 (3.55%) Remedy
9 217 (3.34%) CheckPoint
10 194 (2.98%) F5
11 187 (2.87%) Symantec
12 180 (2.77%) SAP
13 164 (2.52%) Dell
14 163 (2.51%) NetApp
15 140 (2.15%) IBM
16 134 (2.06%) Apple
17 127 (1.95%) SolarWinds
18 123 (1.89%) EMC
19 116 (1.78%) Computacenter
20 115 (1.77%) Avaya
London
CharityJob
Posted: 3 hours ago
England
CharityJob
Posted: 3 hours ago
South East
Vodafone
Posted: 20 hours ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £45,000 per annum Plus Benefits
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £55000 Per Annum +car allowance+ bonus + benefits
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £26000 - £31000 per annum + Benefits
Posted: Yesterday
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: Yesterday
Northwich, Cheshire
Senitor Associates
Salary: £32000 - £34000 per annum + including car allowance
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: Yesterday
South East London
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 30-35k
Posted: Yesterday
Sheffield, Yorkshire
Access Computer Consulting Plc
Posted: Yesterday
City, London
Robert Half
Salary: £60000 - £65000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Advantage XPO
Posted: Yesterday
Sheffield, Yorkshire
Access Computer Consulting Plc
Posted: Yesterday
London
Opilio Recruitment
Salary: £70k - 80k per year
Posted: Yesterday