The table below looks at the statistics for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 97 124 112
Rank change year-on-year
+27 -12
Permanent jobs citing SLA 3249 2888 2798
As % of all permanent IT jobs located in the UK 2.93% 2.40% 2.54%
As % of the Quality Assurance & Compliance category 27.35% 22.70% 25.26%
Number of salaries quoted 2503 2297 2283
Average salary £35,500 £37,500 £40,000
Average salary % change year-on-year
-5.33% -6.25%
90% offered a salary of more than £21,560 £22,000 £22,500
10% offered a salary of more than £60,000 £60,000 £61,402
UK excluding London average salary £34,000 £34,000 £37,000
% change year-on-year
- -8.10%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11879 12721 11077
As % of all permanent IT jobs located in the UK 10.72% 10.58% 10.06%
Number of salaries quoted 9390 9875 8965
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 30 June 2015 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 2973 £36,000 -4.00% 307
London +5 892 £42,500 -9.57% 90
South East +28 876 £32,500 - 63
East of England +23 243 £40,000 +14.28% 22
West Midlands +44 241 £34,180 +3.57% 29
City of London +23 234 £44,000 -7.36% 23
Berkshire +5 226 £35,000 -6.66% 19
North West +2 205 £34,500 -1.42% 43
South West -10 197 £35,000 +7.69% 16
Yorkshire -4 196 £35,000 +6.06% 25
Surrey +34 177 £32,500 - 16
Hampshire +28 153 £30,750 +7.89% 11
Buckinghamshire +40 152 £27,500 -3.50% 9
East Midlands +24 143 £32,500 -7.14% 18
West Yorkshire -13 132 £34,000 +3.03% 19
Reading +18 115 £26,500 -29.33% 6
Milton Keynes +32 108 £27,500 -6.77% 9
Birmingham +28 102 £40,750 +19.85% 11
Manchester -11 89 £30,000 -7.69% 25
Leeds -14 89 £35,500 +4.41% 13
Scotland +11 86 £35,000 -5.40% 15
Hertfordshire +22 84 £47,500 +5.55% 16
Wiltshire +2 71 £36,750 +33.63% 6
West Sussex +15 70 £40,250 +23.84% 2
Bedfordshire +32 63 £45,000 -10.00% 2
Wales -5 62 £37,500 +19.04% 7
Essex +10 54 £37,500 +20.00% 1
Cheshire -3 54 £37,500 +15.38% 10
Warwickshire +10 53 £25,000 -28.57% 2
South Wales -9 51 £37,500 +15.38% 6

SLA
Top 30 Related IT Skills

For the 6 months to 30 June 2015, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2667 (40.75%) ITIL
2 2596 (39.66%) Windows
3 2085 (31.86%) Microsoft
4 1498 (22.89%) Active Directory
5 1379 (21.07%) Service Delivery
6 1242 (18.98%) Finance
7 1228 (18.76%) VMware
8 1180 (18.03%) MS Excel
9 1164 (17.78%) Cisco
10 1036 (15.83%) SQL
11 1013 (15.48%) MS Office
12 935 (14.29%) Service Management
13 859 (13.12%) MS Exchange
14 840 (12.83%) Windows Server 2008
15 818 (12.50%) Firewall
16 813 (12.42%) VMware Infrastructure
17 755 (11.54%) Citrix
18 735 (11.23%) Incident Management
19 730 (11.15%) Linux
20 682 (10.42%) Change Management
21 678 (10.36%) Cisco Certification
22 668 (10.21%) SQL Server
23 660 (10.08%) Degree
24 654 (9.99%) Windows 7
25 644 (9.84%) WAN
26 627 (9.58%) DNS
27 626 (9.56%) Analytical Skills
28 613 (9.37%) LAN
29 564 (8.62%) Problem Management
30 561 (8.57%) Microsoft Certification

SLA
Top Related IT Skills by Category

For the 6 months to 30 June 2015, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 859 (13.12%) MS Exchange
2 377 (5.76%) Exchange Server 2010
3 346 (5.29%) SharePoint
4 287 (4.39%) Exchange Server 2007
5 236 (3.61%) IIS
6 204 (3.12%) Lync
7 152 (2.32%) Exchange Server 2013
8 139 (2.12%) Blackberry Enterprise Server
9 116 (1.77%) Exchange Server 2003
10 103 (1.57%) Apache
11 78 (1.19%) IBM Notes
12 65 (0.99%) Tomcat
13 56 (0.86%) Office Communications Server
14 44 (0.67%) WebLogic
15 38 (0.58%) SharePoint 2013
16 35 (0.53%) SharePoint 2010
16 35 (0.53%) WebSphere
17 31 (0.47%) NetWeaver
18 30 (0.46%) JBoss
19 29 (0.44%) Drupal
Applications
1 1180 (18.03%) MS Excel
2 1013 (15.48%) MS Office
3 84 (1.28%) MS PowerPoint
4 81 (1.24%) MS Visio
5 32 (0.49%) MS Project
6 14 (0.21%) Spreadsheet
7 7 (0.11%) InfoPath
8 5 (0.076%) Adobe Creative Suite
9 3 (0.046%) InDesign
10 2 (0.031%) SPSS
10 2 (0.031%) Adobe After Effects
11 1 (0.015%) AutoCAD
11 1 (0.015%) Windchill
11 1 (0.015%) Photoshop
Business Applications
1 57 (0.87%) Oracle EBS
2 48 (0.73%) Dynamics CRM
3 30 (0.46%) Oracle Procure-to-Pay
4 29 (0.44%) Remedy ITSM
5 27 (0.41%) Oracle General Ledger
5 27 (0.41%) Oracle Payables
6 26 (0.40%) SAP FI
7 25 (0.38%) Oracle Applications
7 25 (0.38%) SAP FI/CO
7 25 (0.38%) SAP CO
7 25 (0.38%) Oracle Assets
8 24 (0.37%) Oracle EBS R12
8 24 (0.37%) Oracle Receivables
9 21 (0.32%) Oracle iProcurement
10 19 (0.29%) Oracle Cash Management
10 19 (0.29%) Northgate Housing
11 17 (0.26%) Oracle Subledger Accounting
11 17 (0.26%) SAP Oil and Gas
12 14 (0.21%) assyst
12 14 (0.21%) Dynamics AX
Cloud Services
1 181 (2.77%) Office 365
2 97 (1.48%) Amazon AWS
3 64 (0.98%) Microsoft Azure
4 59 (0.90%) SaaS
5 28 (0.43%) Cloud Computing
6 18 (0.28%) Mimecast
7 12 (0.18%) IaaS
8 7 (0.11%) Google Cloud Platform
8 7 (0.11%) Amazon EC2
8 7 (0.11%) Joyent
9 6 (0.092%) Google Analytics
10 5 (0.076%) Google Apps
11 3 (0.046%) Virtual Private Cloud
12 2 (0.031%) Yammer
13 1 (0.015%) SuccessFactors
13 1 (0.015%) Google Drive
13 1 (0.015%) PaaS
Communications & Networking
1 818 (12.50%) Firewall
2 644 (9.84%) WAN
3 627 (9.58%) DNS
4 613 (9.37%) LAN
5 535 (8.17%) TCP/IP
6 458 (7.00%) DHCP
7 405 (6.19%) VPN
8 404 (6.17%) SAN
9 327 (5.00%) VoIP
10 304 (4.64%) Internet
11 239 (3.65%) Wireless
12 207 (3.16%) BGP
13 200 (3.06%) MPLS
14 177 (2.70%) Cisco ASA
15 150 (2.29%) NAS
16 135 (2.06%) Cisco Nexus
17 130 (1.99%) Cisco IOS
17 130 (1.99%) OSPF
18 118 (1.80%) Network Security
19 99 (1.51%) EIGRP
Database & Business Intelligence
1 668 (10.21%) SQL Server
2 201 (3.07%) SQL Server 2008
3 183 (2.80%) MySQL
4 131 (2.00%) SQL Server 2005
4 131 (2.00%) Oracle Database
5 117 (1.79%) Data Warehouse
6 114 (1.74%) Relational Database
7 89 (1.36%) SQL Server Integration Services
8 85 (1.30%) Oracle Reports
9 84 (1.28%) SQL Server Reporting Services
10 54 (0.83%) Oracle Database 10g
11 51 (0.78%) Oracle Database 11g
12 49 (0.75%) SQL Server 2012
13 46 (0.70%) RDBMS
14 44 (0.67%) DB2
15 42 (0.64%) SQL Server Analysis Services
16 40 (0.61%) Crystal Reports
17 39 (0.60%) BusinessObjects
18 34 (0.52%) DTS
19 28 (0.43%) SAP BW
Development Applications
1 54 (0.83%) JIRA
2 41 (0.63%) Visual Studio
3 32 (0.49%) VSS/SourceSafe
4 27 (0.41%) Team Foundation Server
5 24 (0.37%) Maven
6 21 (0.32%) Hudson
7 20 (0.31%) Jenkins
8 19 (0.29%) Subversion
9 18 (0.28%) Oracle Forms
10 15 (0.23%) NUnit
11 13 (0.20%) MSI
11 13 (0.20%) Toad
12 11 (0.17%) Ant
13 10 (0.15%) CruiseControl
13 10 (0.15%) SQL Server Management Studio (SSMS)
14 9 (0.14%) Eclipse
14 9 (0.14%) Git (software)
15 8 (0.12%) Apache Ivy
16 7 (0.11%) PowerBuilder
17 6 (0.092%) Rational Performance Tester
General
1 1242 (18.98%) Finance
2 548 (8.37%) Telecoms
3 291 (4.45%) Retail
4 266 (4.06%) Banking
5 187 (2.86%) Legal
6 100 (1.53%) Marketing
7 99 (1.51%) Law
8 79 (1.21%) Manufacturing
9 71 (1.08%) Advertising
10 61 (0.93%) Back Office
11 53 (0.81%) Billing
12 46 (0.70%) Financial Institution
13 43 (0.66%) French Language
14 39 (0.60%) German Language
15 35 (0.53%) Investment Banking
16 33 (0.50%) Front Office
17 31 (0.47%) Pharmaceutical
17 31 (0.47%) International Banking
18 27 (0.41%) Games
19 24 (0.37%) Spanish Language
Job Titles
1 1530 (23.38%) Analyst
2 662 (10.11%) Support Engineer
3 661 (10.10%) Service Manager
4 640 (9.78%) Support Analyst
5 501 (7.65%) Service Analyst
6 481 (7.35%) Service Desk Analyst
7 349 (5.33%) Delivery Manager
8 334 (5.10%) Network Engineer
9 319 (4.87%) 2nd Line Support
10 317 (4.84%) Applications Support
11 301 (4.60%) Team Leader
12 300 (4.58%) Services Delivery Manager
13 281 (4.29%) IT Support
14 269 (4.11%) Administrator
15 231 (3.53%) 1st Line Support
16 196 (2.99%) Technical Support
17 176 (2.69%) Infrastructure Engineer
18 170 (2.60%) Developer
19 168 (2.57%) Consultant
20 143 (2.18%) Systems Administrator
Libraries, Frameworks & Software Standards
1 270 (4.13%) .NET
2 165 (2.52%) Web Services
3 132 (2.02%) HTML
4 127 (1.94%) XML
5 94 (1.44%) CSS
6 81 (1.24%) ASP.NET
7 69 (1.05%) J2EE
8 58 (0.89%) Middleware
9 48 (0.73%) XSLT
10 38 (0.58%) REST
11 37 (0.57%) WinForms
12 36 (0.55%) Spring
13 34 (0.52%) Ajax
14 33 (0.50%) Oracle Fusion
15 32 (0.49%) jQuery
16 29 (0.44%) LINQ
17 26 (0.40%) AngularJS
18 25 (0.38%) LAMP
18 25 (0.38%) JSP
19 24 (0.37%) SOAP
Miscellaneous
1 626 (9.56%) Analytical Skills
2 491 (7.50%) Data Centre
3 346 (5.29%) Management Information System
4 238 (3.64%) Blackberry
5 145 (2.22%) Clustering
6 139 (2.12%) Replication
7 114 (1.74%) Computer Science
8 113 (1.73%) Statistics
9 90 (1.38%) CMDB
10 68 (1.04%) Mainframe
11 65 (0.99%) Video Conferencing
12 63 (0.96%) iPhone
13 60 (0.92%) Fat Client
13 60 (0.92%) Thin Client
14 57 (0.87%) Mathematics
15 56 (0.86%) Client/Server
15 56 (0.86%) User Experience
16 55 (0.84%) Enterprise Software
17 48 (0.73%) Performance Metrics
18 43 (0.66%) NHS
Operating Systems
1 2596 (39.66%) Windows
2 840 (12.83%) Windows Server 2008
3 730 (11.15%) Linux
4 654 (9.99%) Windows 7
5 546 (8.34%) Windows Server 2012
5 546 (8.34%) Windows Server 2003
6 422 (6.45%) UNIX
7 356 (5.44%) Windows XP
8 352 (5.38%) Windows 8
9 144 (2.20%) Solaris
10 117 (1.79%) Red Hat Enterprise Linux
11 116 (1.77%) Windows Vista
12 91 (1.39%) Android
13 74 (1.13%) Mac OS X
14 47 (0.72%) Windows 2000 Server
15 44 (0.67%) AIX
16 43 (0.66%) Debian
17 37 (0.57%) Windows 2000
18 36 (0.55%) Apple iOS
19 31 (0.47%) CentOS
Processes & Methodologies
1 2667 (40.75%) ITIL
2 1379 (21.07%) Service Delivery
3 935 (14.29%) Service Management
4 735 (11.23%) Incident Management
5 682 (10.42%) Change Management
6 564 (8.62%) Problem Management
7 515 (7.87%) Project Management
8 432 (6.60%) Mentoring
9 372 (5.68%) Root Cause Analysis
10 321 (4.90%) Continuous Improvement
11 300 (4.58%) Line Management
12 284 (4.34%) Disaster Recovery
13 282 (4.31%) Agile Software Development
14 262 (4.00%) CRM
15 251 (3.83%) Change Control
16 247 (3.77%) Time Management
17 233 (3.56%) Stakeholder Management
18 230 (3.51%) Configuration Management
19 226 (3.45%) PRINCE2
20 225 (3.44%) ITSM
Programming Languages
1 1036 (15.83%) SQL
2 255 (3.90%) Java
3 219 (3.35%) PowerShell
4 160 (2.44%) C#
5 115 (1.76%) T-SQL
6 111 (1.70%) JavaScript
7 106 (1.62%) PL/SQL
8 104 (1.59%) Perl
9 103 (1.57%) C
10 77 (1.18%) Shell Script
11 63 (0.96%) PHP
12 60 (0.92%) Python
13 59 (0.90%) VBScript
14 48 (0.73%) Bash Shell
15 42 (0.64%) VB.NET
16 38 (0.58%) VB
17 35 (0.53%) VBA
18 32 (0.49%) JCL
19 30 (0.46%) ABAP
19 30 (0.46%) COBOL
Qualifications
1 678 (10.36%) Cisco Certification
2 660 (10.08%) Degree
3 561 (8.57%) Microsoft Certification
4 533 (8.14%) CCNA
5 467 (7.14%) Security Cleared
6 422 (6.45%) ITIL Certification
7 351 (5.36%) SC Cleared
8 320 (4.89%) MCSE
9 285 (4.35%) CCNP
10 258 (3.94%) MCP
11 187 (2.86%) MCSA
12 124 (1.89%) MCITP
13 116 (1.77%) DV Cleared
14 113 (1.73%) ITIL Foundation Certificate
15 80 (1.22%) HND
16 71 (1.08%) VMware Certified Professional (VCP)
17 64 (0.98%) A+ Certification
18 56 (0.86%) MCTS
19 43 (0.66%) CCIE
20 42 (0.64%) MOS
Quality Assurance & Compliance
1 158 (2.41%) QA
2 114 (1.74%) ISO/IEC 27001
3 102 (1.56%) ISO 9001
4 42 (0.64%) PCI DSS
5 35 (0.53%) Sarbanes-Oxley
6 14 (0.21%) JSP 440
7 13 (0.20%) COBIT
8 9 (0.14%) HL7
9 8 (0.12%) ISO 9000
10 6 (0.092%) ISO 14001
11 5 (0.076%) HIPAA
12 4 (0.061%) ISO/IEC 20000
12 4 (0.061%) 21 CFR Part 11
12 4 (0.061%) GMP
13 3 (0.046%) DICOM
13 3 (0.046%) Data Quality
14 1 (0.015%) PMBOK
14 1 (0.015%) BS7799
System Software
1 1498 (22.89%) Active Directory
2 813 (12.42%) VMware Infrastructure
3 341 (5.21%) Hyper-V
4 204 (3.12%) vSphere
5 195 (2.98%) XenApp
6 120 (1.83%) VMware ESX
7 112 (1.71%) VMware ESXi
8 100 (1.53%) XenDesktop
9 93 (1.42%) Terminal Services
10 65 (0.99%) Oracle RAC
11 43 (0.66%) Microsoft App-V
12 40 (0.61%) Citrix Presentation Server
13 38 (0.58%) Firmware
14 33 (0.50%) NFS
15 31 (0.47%) XenServer
16 30 (0.46%) Terminal Server
17 28 (0.43%) Samba
18 27 (0.41%) UAG
19 24 (0.37%) iptables
20 21 (0.32%) Xen
Systems Management
1 299 (4.57%) SCCM
2 152 (2.32%) SCOM
3 92 (1.41%) Nagios
4 76 (1.16%) Backup Exec
5 68 (1.04%) NetBackup
6 67 (1.02%) Norton AntiVirus
7 56 (0.86%) Opsview
8 53 (0.81%) Puppet
9 39 (0.60%) WSUS
10 38 (0.58%) HP Data Protector
10 38 (0.58%) Opscode Chef
11 36 (0.55%) Cisco Prime
12 30 (0.46%) HP SIM
13 29 (0.44%) OpenView
14 27 (0.41%) Data Guard
14 27 (0.41%) Cisco LMS
14 27 (0.41%) Symantec Endpoint Protection
14 27 (0.41%) ServiceCenter
15 26 (0.40%) Cisco CUCM
15 26 (0.40%) Tivoli
Vendors
1 2085 (31.86%) Microsoft
2 1228 (18.76%) VMware
3 1164 (17.78%) Cisco
4 755 (11.54%) Citrix
5 507 (7.75%) HP
6 495 (7.56%) Oracle
7 240 (3.67%) Juniper
8 215 (3.28%) CheckPoint
9 211 (3.22%) Remedy
10 188 (2.87%) Symantec
11 186 (2.84%) SAP
12 183 (2.80%) F5
13 178 (2.72%) Dell
14 175 (2.67%) NetApp
15 135 (2.06%) Apple
16 129 (1.97%) EMC
16 129 (1.97%) IBM
17 127 (1.94%) SolarWinds
18 116 (1.77%) Avaya
19 98 (1.50%) Red Hat
South West London
Explore Recruitment Solutions
Salary: £24000 per annum
Posted: 4 hours ago
London
Etech Partners
Salary: To £55K + Bens
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Latcom Ltd
Salary: From £47,000 to £53,000 per annum + Bonuses
Posted: 6 hours ago
Swindon, Wiltshire
Sanderson
Salary: £50000 - £60000 per annum
Posted: 6 hours ago
Reading, Berkshire
83Zero
Salary: From £55,000 to £60,000 per annum + pension + benefits
Posted: 6 hours ago
Reading, Berkshire
83Zero
Salary: From £65,000 to £70,000 per annum + benefits package
Posted: 6 hours ago
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: From £150 to £160 per annum
Posted: 6 hours ago
Luton, Bedfordshire
EXCELerate
Salary: £18,000 + Health, Pension, Dental, Bonus
Posted: 6 hours ago
Watford, Hertfordshire
Logic Engagements Ltd
Salary: £25000 - £35000 per annum
Posted: 7 hours ago
Belper, Derbyshire
Evolution Recruitment Solutions
Salary: 24,000 - 26,000
Posted: 7 hours ago
City, London
Perfect People Recruitment Solutions Ltd
Salary: Package Up to £65k (including performance bonus) + Bens
Posted: 7 hours ago
Manchester, Lancashire
NCC Group
Posted: 8 hours ago
Manchester, Lancashire
Talent International
Salary: £40000 - £52000 per annum
Posted: 8 hours ago
London
Coal IT Services
Salary: From £45,000 to £48,000 per annum + Excellent Benefits
Posted: 9 hours ago
Slough, Berkshire
Premier IT
Salary: £25000 - £33000 per annum + Benefits
Posted: 10 hours ago
Other
Vodafone
Posted: 10 hours ago
Wembley, Middlesex
Cyber Team
Salary: From £23,000 to £26,500 per annum
Posted: 11 hours ago
West London
WEX Europe Ltd
Salary: From £50,000 to £60,000 per annum
Posted: 11 hours ago
Shipley, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £10.00 - £13.00 per hour + Negotiable
Posted: 12 hours ago