The first table below looks at the demand for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 114 112 132
Rank change year-on-year
-2 +20
Permanent jobs citing SLA 2970 2784 2545
As % of all permanent IT jobs located in the UK 2.45% 2.50% 2.02%
As % of the Quality Assurance & Compliance category 23.87% 24.84% 22.43%
Number of salaries quoted 2366 2209 2113
Average salary £35,000 £40,000 £38,500
Average salary % change year-on-year
-12.50% +3.89%
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £57,500 £62,500 £60,000
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
12444 11207 11347
As % of all permanent IT jobs located in the UK 10.28% 10.08% 9.03%
Number of salaries quoted 9707 8900 9341
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London average salary £40,000 £40,000 £40,000

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 17 April 2014 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -9 2713 £35,000 -12.50% 288
London -24 852 £42,500 -15.00% 108
South East +10 763 £32,500 -13.33% 61
City of London -6 245 £47,000 -6.00% 31
Yorkshire -18 238 £30,000 - 34
East of England -8 229 £35,000 -17.64% 15
South West +29 206 £32,500 -11.56% 21
Berkshire +20 196 £34,000 -15.00% 16
North West +19 187 £32,500 +8.33% 23
West Yorkshire -7 171 £30,250 +8.03% 20
Hampshire -6 148 £30,000 -20.00% 11
Leeds -3 141 £31,750 +5.83% 15
Surrey +1 138 £32,500 -13.33% 9
Scotland +17 129 £37,500 +9.48% 9
Buckinghamshire +25 120 £32,500 -9.72% 7
West Midlands -26 116 £34,000 -2.85% 13
Manchester +20 111 £32,500 +16.57% 14
East Midlands -34 105 £27,500 -19.11% 12
Reading +26 92 £35,500 -4.05% 6
Hertfordshire +1 80 £35,000 -17.64% 4
Milton Keynes +26 72 £39,000 +4.00% 3
Bristol +17 59 £35,000 +17.64% 3
Bedfordshire +10 59 £40,000 -20.00% 5
Wales +24 58 £30,500 +1.66% 11
South Wales +23 55 £30,500 +1.66% 11
Glasgow +18 52 £37,200 +11.04% 4
Wiltshire -1 52 £34,000 -18.07% 8
West Sussex +34 46 £32,500 -30.10% 7
East Sussex +16 42 £31,500 -16.00% 2
Cheshire +5 42 £32,500 -27.77% 5

SLA
Top 30 Related IT Skills

For the 6 months to 17 April 2014, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2402 (42.98%) ITIL
2 2094 (37.47%) Windows
3 1711 (30.61%) Microsoft
4 1200 (21.47%) Service Delivery
5 1132 (20.25%) SQL
6 1097 (19.63%) Active Directory
7 1072 (19.18%) MS Excel
8 1064 (19.04%) Finance
9 856 (15.32%) VMware
10 800 (14.31%) Service Management
11 792 (14.17%) Cisco
12 729 (13.04%) SQL Server
13 722 (12.92%) MS Office
14 699 (12.51%) Windows Server 2008
15 650 (11.63%) Citrix
16 625 (11.18%) Linux
17 621 (11.11%) Windows Server 2003
18 605 (10.82%) Firewall
19 604 (10.81%) Microsoft Certification
20 599 (10.72%) Oracle
21 592 (10.59%) Incident Management
22 575 (10.29%) MS Exchange
23 553 (9.89%) Change Management
24 552 (9.88%) Degree
25 511 (9.14%) VMware Infrastructure
26 506 (9.05%) Problem Management
27 480 (8.59%) UNIX
28 479 (8.57%) LAN
29 466 (8.34%) Project Management
30 465 (8.32%) WAN

SLA
Top Related IT Skills by Category

For the 6 months to 17 April 2014, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 575 (10.29%) MS Exchange
2 364 (6.51%) SharePoint
3 248 (4.44%) Exchange Server 2010
4 211 (3.78%) IIS
5 176 (3.15%) Exchange Server 2007
6 154 (2.76%) Exchange Server 2003
7 143 (2.56%) Blackberry Enterprise Server
8 129 (2.31%) Lync
9 114 (2.04%) Apache
10 101 (1.81%) CMS
11 68 (1.22%) SharePoint 2010
12 61 (1.09%) Exchange Server 2013
13 59 (1.06%) Tomcat
14 46 (0.82%) WebSphere
15 45 (0.81%) SharePoint 2013
16 44 (0.79%) IBM Notes
17 42 (0.75%) WordPress
18 41 (0.73%) Oracle Workflow
19 40 (0.72%) Office Communications Server
19 40 (0.72%) Drupal
Applications
1 1072 (19.18%) MS Excel
2 722 (12.92%) MS Office
3 95 (1.70%) MS PowerPoint
4 77 (1.38%) MS Visio
5 44 (0.79%) MS Project
6 25 (0.45%) Photoshop
7 17 (0.30%) Spreadsheet
8 15 (0.27%) InfoPath
9 2 (0.036%) AutoCAD
10 1 (0.018%) Acrobat
Business Applications
1 103 (1.84%) Oracle EBS
2 100 (1.79%) Oracle EBS R12
3 73 (1.31%) Oracle General Ledger
4 64 (1.15%) Oracle Payables
5 59 (1.06%) Oracle Receivables
6 58 (1.04%) Dynamics CRM
7 57 (1.02%) Oracle Financials
8 43 (0.77%) Oracle Applications
8 43 (0.77%) Oracle Assets
9 38 (0.68%) Oracle Subledger Accounting
10 34 (0.61%) Oracle E-Business Tax
10 34 (0.61%) Oracle iProcurement
11 31 (0.55%) SAP SRM
11 31 (0.55%) Oracle 11i
12 27 (0.48%) Oracle Cash Management
13 26 (0.47%) Remedy ITSM
14 21 (0.38%) Oracle Internet Expenses
15 14 (0.25%) SAP FI
15 14 (0.25%) Misys Opics
16 13 (0.23%) BusinessWorks
Cloud Services
1 87 (1.56%) Office 365
2 55 (0.98%) SaaS
3 39 (0.70%) Microsoft Azure
4 24 (0.43%) Cloud Computing
5 18 (0.32%) Amazon AWS
6 10 (0.18%) Google Apps
7 5 (0.089%) PaaS
8 4 (0.072%) Amazon EC2
9 3 (0.054%) IaaS
10 2 (0.036%) Taleo
10 2 (0.036%) Force.com
11 1 (0.018%) Google Compute Engine
Communications & Networking
1 605 (10.82%) Firewall
2 479 (8.57%) LAN
3 465 (8.32%) WAN
4 464 (8.30%) DNS
5 410 (7.34%) TCP/IP
6 405 (7.25%) SAN
7 376 (6.73%) VPN
8 277 (4.96%) DHCP
9 267 (4.78%) Internet
10 207 (3.70%) VoIP
11 201 (3.60%) Wireless
12 130 (2.33%) Network Security
13 126 (2.25%) NAS
14 116 (2.08%) MPLS
15 114 (2.04%) BGP
15 114 (2.04%) Cisco ASA
16 96 (1.72%) FTP
17 88 (1.57%) IPsec
18 86 (1.54%) SSL
19 80 (1.43%) OSPF
Database & Business Intelligence
1 729 (13.04%) SQL Server
2 194 (3.47%) MySQL
3 161 (2.88%) Oracle Database
4 157 (2.81%) SQL Server 2008
5 151 (2.70%) SQL Server Reporting Services
6 147 (2.63%) SQL Server Integration Services
7 129 (2.31%) Relational Database
8 126 (2.25%) SQL Server 2005
9 96 (1.72%) Oracle Reports
10 57 (1.02%) Oracle Database 11g
11 55 (0.98%) MS Access
12 52 (0.93%) DB2
13 50 (0.89%) Oracle Database 10g
14 44 (0.79%) SAP BI
14 44 (0.79%) Crystal Reports
15 43 (0.77%) RDBMS
16 33 (0.59%) SQL Server 2000
17 31 (0.55%) SAP BW
17 31 (0.55%) SQL Server Analysis Services
18 26 (0.47%) Oracle BI EE
Development Applications
1 53 (0.95%) Oracle Forms
2 52 (0.93%) Visual Studio
3 42 (0.75%) Team Foundation Server
4 24 (0.43%) MSI
5 22 (0.39%) JIRA
6 19 (0.34%) Subversion
7 18 (0.32%) InstallShield
8 16 (0.29%) Toad
9 15 (0.27%) Eclipse
9 15 (0.27%) NUnit
10 14 (0.25%) Oracle APEX
11 12 (0.21%) ProC
12 11 (0.20%) Git (software)
13 10 (0.18%) NWDI
13 10 (0.18%) JUnit
14 9 (0.16%) AdminStudio
15 8 (0.14%) PowerBuilder
16 6 (0.11%) Metasploit
16 6 (0.11%) Jenkins
17 5 (0.089%) SQL Server Management Studio (SSMS)
General
1 1064 (19.04%) Finance
2 432 (7.73%) Telecoms
3 230 (4.12%) Retail
4 177 (3.17%) Marketing
5 157 (2.81%) Legal
6 147 (2.63%) Banking
7 122 (2.18%) Back Office
8 79 (1.41%) Advertising
9 67 (1.20%) Billing
10 63 (1.13%) Law
11 51 (0.91%) Manufacturing
12 44 (0.79%) French Language
13 40 (0.72%) Local Government
14 39 (0.70%) Publishing
15 34 (0.61%) German Language
16 33 (0.59%) Investment Banking
17 27 (0.48%) Games
17 27 (0.48%) Pharmaceutical
18 26 (0.47%) Front Office
19 21 (0.38%) Italian Language
Job Titles
1 1447 (25.89%) Analyst
2 658 (11.77%) Support Analyst
3 615 (11.00%) Service Manager
4 481 (8.61%) Support Engineer
5 377 (6.75%) Service Analyst
6 327 (5.85%) Delivery Manager
7 320 (5.73%) Administrator
8 317 (5.67%) Applications Support
9 308 (5.51%) Services Delivery Manager
10 296 (5.30%) Service Desk Analyst
11 285 (5.10%) Team Leader
12 258 (4.62%) 2nd Line Support
13 197 (3.52%) Applications Support Analyst
14 195 (3.49%) Technical Support
15 165 (2.95%) Systems Administrator
16 161 (2.88%) Developer
17 154 (2.76%) IT Support
18 153 (2.74%) 1st Line Support
19 143 (2.56%) Network Engineer
19 143 (2.56%) Consultant
Libraries, Frameworks & Software Standards
1 243 (4.35%) .NET
2 161 (2.88%) HTML
3 156 (2.79%) XML
4 153 (2.74%) Web Services
5 128 (2.29%) CSS
6 92 (1.65%) jQuery
7 77 (1.38%) ASP.NET
8 56 (1.00%) Ajax
9 48 (0.86%) COM
10 47 (0.84%) Middleware
11 40 (0.72%) .NET Framework
11 40 (0.72%) SAP PI
12 36 (0.64%) SAP XI
13 34 (0.61%) SOAP
14 27 (0.48%) J2EE
14 27 (0.48%) SAP Basis
14 27 (0.48%) LAMP
14 27 (0.48%) HTML5
15 24 (0.43%) WCF
16 21 (0.38%) Windows SharePoint Services
Miscellaneous
1 325 (5.81%) Management Information System
2 254 (4.54%) Blackberry
3 155 (2.77%) Statistics
4 153 (2.74%) Clustering
5 107 (1.91%) Computer Science
6 67 (1.20%) CMDB
7 66 (1.18%) Replication
8 60 (1.07%) Enterprise Software
9 59 (1.06%) Firmware
10 54 (0.97%) Wiki
11 52 (0.93%) iPhone
12 46 (0.82%) Fat Client
12 46 (0.82%) Thin Client
13 32 (0.57%) Video Conferencing
13 32 (0.57%) Open Source
14 30 (0.54%) Mathematics
15 29 (0.52%) Enterprise Storage
16 28 (0.50%) PKI
17 26 (0.47%) Social Media
18 25 (0.45%) Hedge funds
Operating Systems
1 2094 (37.47%) Windows
2 699 (12.51%) Windows Server 2008
3 625 (11.18%) Linux
4 621 (11.11%) Windows Server 2003
5 480 (8.59%) UNIX
6 416 (7.44%) Windows 7
7 400 (7.16%) Windows XP
8 198 (3.54%) Windows Server 2012
9 173 (3.10%) Solaris
10 146 (2.61%) Windows 8
11 116 (2.08%) Red Hat Enterprise Linux
12 103 (1.84%) Ubuntu
13 89 (1.59%) Windows Vista
14 71 (1.27%) Windows 2000
15 70 (1.25%) CentOS
16 55 (0.98%) AIX
17 46 (0.82%) Android
18 43 (0.77%) Windows 2000 Server
19 31 (0.55%) Mac OS X
20 25 (0.45%) HPUX
Processes & Methodologies
1 2402 (42.98%) ITIL
2 1200 (21.47%) Service Delivery
3 800 (14.31%) Service Management
4 592 (10.59%) Incident Management
5 553 (9.89%) Change Management
6 506 (9.05%) Problem Management
7 466 (8.34%) Project Management
8 296 (5.30%) Root Cause Analysis
9 294 (5.26%) Continuous Improvement
10 273 (4.88%) PRINCE2
10 273 (4.88%) CRM
11 241 (4.31%) Disaster Recovery
12 219 (3.92%) Change Control
13 212 (3.79%) E-Commerce
14 196 (3.51%) Stakeholder Management
15 191 (3.42%) ITSM
16 188 (3.36%) Workflow
17 183 (3.27%) Business Intelligence
17 183 (3.27%) Time Management
18 167 (2.99%) ITIL V3
Programming Languages
1 1132 (20.25%) SQL
2 215 (3.85%) Java
3 179 (3.20%) JavaScript
4 158 (2.83%) PL/SQL
5 150 (2.68%) C#
6 146 (2.61%) Perl
7 122 (2.18%) PHP
8 120 (2.15%) PowerShell
9 116 (2.08%) T-SQL
10 107 (1.91%) C
11 98 (1.75%) Python
12 89 (1.59%) Shell Script
13 82 (1.47%) VB
14 70 (1.25%) Bash Shell
15 61 (1.09%) ABAP
16 57 (1.02%) VBA
17 47 (0.84%) VB6
18 44 (0.79%) C++
19 30 (0.54%) VB.NET
20 29 (0.52%) Ruby
Qualifications
1 604 (10.81%) Microsoft Certification
2 552 (9.88%) Degree
3 449 (8.03%) Cisco Certification
4 439 (7.85%) ITIL Certification
5 390 (6.98%) MCSE
6 370 (6.62%) CCNA
7 369 (6.60%) Security Cleared
8 266 (4.76%) MCP
9 217 (3.88%) SC Cleared
10 190 (3.40%) MCITP
11 183 (3.27%) CCNP
12 168 (3.01%) MCSA
13 77 (1.38%) VMware Certified Professional (VCP)
14 71 (1.27%) MCTS
15 55 (0.98%) DV Cleared
16 51 (0.91%) CISSP
17 50 (0.89%) PMI Certification
18 45 (0.81%) PRINCE2 Certification
19 42 (0.75%) MOS
20 41 (0.73%) CCSA
Quality Assurance & Compliance
1 117 (2.09%) QA
2 84 (1.50%) ISO/IEC 27001
3 48 (0.86%) ISO 9001
4 38 (0.68%) Sarbanes-Oxley
5 32 (0.57%) PCI DSS
6 12 (0.21%) CESG Infosec
7 11 (0.20%) COBIT
8 10 (0.18%) ISO/IEC 20000
9 9 (0.16%) Data Quality
10 6 (0.11%) HIPAA
11 5 (0.089%) ISO 9000
12 4 (0.072%) TickIT
12 4 (0.072%) HL7
13 3 (0.054%) Dodd-Frank
13 3 (0.054%) GxP
14 2 (0.036%) DICOM
15 1 (0.018%) BS7799
15 1 (0.018%) BS15000
System Software
1 1097 (19.63%) Active Directory
2 511 (9.14%) VMware Infrastructure
3 182 (3.26%) Hyper-V
4 177 (3.17%) vSphere
5 166 (2.97%) XenApp
6 106 (1.90%) VMware ESX
7 83 (1.49%) XenDesktop
8 54 (0.97%) XenServer
9 45 (0.81%) VMware ESXi
10 42 (0.75%) Terminal Services
11 32 (0.57%) ISA Server
11 32 (0.57%) Oracle RAC
12 26 (0.47%) Forefront TMG
13 25 (0.45%) Oracle RMAN
13 25 (0.45%) Microsoft App-V
14 24 (0.43%) NFS
14 24 (0.43%) UAG
15 20 (0.36%) VMware Server
16 18 (0.32%) Samba
17 15 (0.27%) Xen
Systems Management
1 210 (3.76%) SCCM
2 115 (2.06%) Backup Exec
3 112 (2.00%) SCOM
4 111 (1.99%) WSUS
5 77 (1.38%) Nagios
6 67 (1.20%) NetBackup
7 52 (0.93%) Norton AntiVirus
8 46 (0.82%) Tivoli
9 37 (0.66%) Plesk
9 37 (0.66%) Puppet
10 29 (0.52%) HP SIM
11 28 (0.50%) Data Guard
12 22 (0.39%) Systems Management Server (SMS)
13 21 (0.38%) OpenView
13 21 (0.38%) Symantec Endpoint Protection
14 19 (0.34%) Cacti
15 18 (0.32%) Cisco CUCM
16 17 (0.30%) McAfee ePO
17 16 (0.29%) FortiGate
17 16 (0.29%) Netcool
Vendors
1 1711 (30.61%) Microsoft
2 856 (15.32%) VMware
3 792 (14.17%) Cisco
4 650 (11.63%) Citrix
5 599 (10.72%) Oracle
6 456 (8.16%) HP
7 210 (3.76%) Juniper
8 209 (3.74%) CheckPoint
9 196 (3.51%) Remedy
10 184 (3.29%) SAP
11 165 (2.95%) Symantec
12 152 (2.72%) Red Hat
13 146 (2.61%) Dell
14 128 (2.29%) NetApp
15 126 (2.25%) F5
16 118 (2.11%) IBM
17 109 (1.95%) Salesforce.com
18 104 (1.86%) SolarWinds
19 77 (1.38%) McAfee
20 75 (1.34%) Avaya
City, London
Networking People
Salary: £35000 - £40000 per annum + Benefits
Posted: 1 hour ago
Newport, Gwent
Resource Management
Salary: £30000 - £40000 per annum + benefits
Posted: 1 hour ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £16000 per annum + excellent benefits
Posted: 2 hours ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £17000 - £18000 per annum + Excellent Benefits!
Posted: 2 hours ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £18000 - £25000 per annum
Posted: 2 hours ago
Chester, Cheshire
Elevate Recruitment
Salary: From £40,000 to £45,000 per annum £40K to £45K + Benefits
Posted: 14 hours ago
London
Propel
Salary: £55000 - £65000 per annum + Bonus
Posted: 19 hours ago
Kent
Gerrard White
Salary: £25000 to £32000 per annum
Posted: 19 hours ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 19 hours ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: 25,000 - 35,000 + benefits
Posted: 19 hours ago
Manchester, Lancashire
Rullion IT Plus
Salary: £27000 - £32000 per annum + Benefits
Posted: 19 hours ago
Edinburgh, Midlothian
Executive Recruitment Services (ERS)
Salary: £45000 - £55000 per annum
Posted: 21 hours ago
High Wycombe, Buckinghamshire
DCL Search & Selection
Salary: £22k - 27k per year + £4,000 shift allowance.
Posted: 22 hours ago
Harrogate, North Yorkshire
SPS Resourcing
Salary: From £25,000 to £31,000 per annum Includes Excellent Bonus & Benefits
Posted: 22 hours ago
Other
Vodafone
Posted: 22 hours ago
Bedfordshire
Streamline Connections
Salary: £55000 - £60000 per annum + Bonus + Benefits
Posted: 22 hours ago
West Bromwich, West Midlands
Interserve FM
Posted: Yesterday
Harrogate, North Yorkshire
Experis IT
Salary: £22000 - £25000 per annum + benefits
Posted: Yesterday
London
Ultimate Asset
Salary: Fantastic benefits package on top
Posted: Yesterday
London
Ultimate Asset
Posted: Yesterday