The table below looks at the statistics for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 88 119 114
Rank change year-on-year
+31 -5
Permanent jobs citing SLA 3264 2568 2706
As % of all permanent IT jobs located in the UK 3.08% 2.50% 2.47%
As % of the Quality Assurance & Compliance category 29.51% 24.61% 24.40%
Number of salaries quoted 2566 1997 2157
Average salary £37,500 £37,500 £38,500
Average salary % change year-on-year
- -2.59%
90% offered a salary of more than £22,000 £22,500 £22,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £35,000 £35,000 £36,000
% change year-on-year
- -2.77%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11059 10435 11088
As % of all permanent IT jobs located in the UK 10.44% 10.17% 10.13%
Number of salaries quoted 8612 8030 9048
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,975 £27,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,500 £40,000 £40,500
% change year-on-year
+1.25% -1.23%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 30 January 2015 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +28 3038 £38,000 +1.33% 300
London +60 991 £45,000 - 84
South East +17 758 £37,500 +1.35% 75
Yorkshire +35 306 £32,000 +6.66% 20
East of England +23 277 £40,000 +3.22% 29
City of London +36 260 £42,500 -5.55% 21
North West +53 253 £35,000 +7.69% 31
Berkshire +19 250 £40,000 -11.11% 14
West Yorkshire +30 218 £32,500 +12.06% 11
West Midlands -2 184 £33,000 +2.32% 16
South West -34 159 £36,000 +8.51% 20
Hampshire +30 157 £29,750 -8.46% 24
Surrey +4 151 £39,000 +5.40% 12
Reading +28 131 £37,500 -7.40% 7
Leeds +12 131 £32,500 +8.33% 7
Buckinghamshire +6 128 £32,500 -7.14% 14
Manchester +29 122 £37,000 +23.33% 18
Scotland +19 109 £37,500 +5.63% 13
East Midlands +27 101 £29,000 -13.43% 19
Cheshire +35 94 £32,500 -8.45% 5
Birmingham +5 93 £36,750 -2.00% 6
Milton Keynes +5 92 £36,500 +12.30% 12
Hertfordshire +13 79 £40,000 +14.28% 15
Bedfordshire +30 73 £46,500 +10.05% 8
South Yorkshire +7 64 £32,000 +1.91% 1
Cambridgeshire +23 61 £25,500 -15.00% 4
Sheffield +9 58 £32,000 +0.15%
Bristol -7 57 £35,000 +14.75% 10
Edinburgh +17 55 £35,000 +1.44% 4
Essex -8 55 £45,000 +5.88% 2

SLA
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2844 (42.67%) ITIL
2 2357 (35.36%) Windows
3 2086 (31.30%) Microsoft
4 1433 (21.50%) Finance
5 1421 (21.32%) Service Delivery
6 1378 (20.68%) Active Directory
7 1160 (17.40%) Cisco
8 1148 (17.22%) MS Excel
9 1105 (16.58%) VMware
10 1104 (16.56%) SQL
11 1030 (15.45%) Service Management
12 1028 (15.42%) MS Office
13 825 (12.38%) MS Exchange
14 775 (11.63%) Linux
15 774 (11.61%) SQL Server
16 751 (11.27%) Degree
17 750 (11.25%) Firewall
18 729 (10.94%) Citrix
19 706 (10.59%) Analytical Skills
20 695 (10.43%) Windows Server 2008
21 692 (10.38%) VMware Infrastructure
22 684 (10.26%) Telecoms
23 664 (9.96%) Change Management
24 647 (9.71%) Windows 7
25 637 (9.56%) Oracle
26 636 (9.54%) Cisco Certification
27 630 (9.45%) Incident Management
28 585 (8.78%) TCP/IP
29 578 (8.67%) Problem Management
30 570 (8.55%) WAN

SLA
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 825 (12.38%) MS Exchange
2 326 (4.89%) Exchange Server 2010
3 303 (4.55%) SharePoint
4 227 (3.41%) Exchange Server 2007
5 207 (3.11%) Lync
6 200 (3.00%) IIS
7 149 (2.24%) Exchange Server 2003
8 123 (1.85%) Apache
9 120 (1.80%) Exchange Server 2013
10 110 (1.65%) Tomcat
11 99 (1.49%) Blackberry Enterprise Server
12 76 (1.14%) Office Communications Server
13 67 (1.01%) WebLogic
14 60 (0.90%) SharePoint 2010
15 52 (0.78%) IBM Notes
16 50 (0.75%) CMS
17 40 (0.60%) SharePoint 2013
18 36 (0.54%) JBoss
19 27 (0.41%) SAS
20 20 (0.30%) Moodle
Applications
1 1148 (17.22%) MS Excel
2 1028 (15.42%) MS Office
3 158 (2.37%) MS PowerPoint
4 100 (1.50%) MS Visio
5 47 (0.71%) MS Project
6 15 (0.23%) Spreadsheet
7 7 (0.11%) Adobe Creative Suite
8 6 (0.090%) Acrobat
9 4 (0.060%) InfoPath
10 3 (0.045%) Photoshop
11 2 (0.030%) SPSS
11 2 (0.030%) PrintSoft PReS
11 2 (0.030%) Mathematica
11 2 (0.030%) PowerPivot
12 1 (0.015%) Final Cut Pro
12 1 (0.015%) Maya
12 1 (0.015%) 3ds Max
12 1 (0.015%) Quicktime
12 1 (0.015%) S-PLUS
12 1 (0.015%) AutoCAD
Business Applications
1 67 (1.01%) Oracle EBS
2 57 (0.86%) Oracle EBS R12
3 54 (0.81%) Dynamics CRM
4 44 (0.66%) SAP FI
5 39 (0.59%) SAP CO
6 38 (0.57%) SAP FI/CO
7 36 (0.54%) Oracle Applications
8 35 (0.53%) Oracle Financials
9 32 (0.48%) SAP Oil and Gas
9 32 (0.48%) Oracle General Ledger
10 30 (0.45%) Remedy ITSM
11 29 (0.44%) Oracle Payables
12 28 (0.42%) Oracle Receivables
13 27 (0.41%) Oracle Assets
14 23 (0.35%) Oracle 11i
15 21 (0.32%) Dynamics AX
16 18 (0.27%) Cognos Business Intelligence
17 16 (0.24%) SAP EWM
18 15 (0.23%) Oracle Cash Management
19 12 (0.18%) assyst
Cloud Services
1 128 (1.92%) Office 365
2 51 (0.77%) Amazon AWS
3 50 (0.75%) SaaS
4 31 (0.47%) Microsoft Azure
5 25 (0.38%) Cloud Computing
6 10 (0.15%) IaaS
7 8 (0.12%) PaaS
8 6 (0.090%) Google Apps
9 3 (0.045%) Yammer
10 1 (0.015%) Force.com
10 1 (0.015%) SuccessFactors
Communications & Networking
1 750 (11.25%) Firewall
2 585 (8.78%) TCP/IP
3 570 (8.55%) WAN
4 562 (8.43%) LAN
5 555 (8.33%) DNS
6 418 (6.27%) VPN
7 402 (6.03%) SAN
8 380 (5.70%) DHCP
9 329 (4.94%) VoIP
10 293 (4.40%) MPLS
11 265 (3.98%) Internet
12 255 (3.83%) Wireless
13 231 (3.47%) BGP
14 181 (2.72%) OSPF
15 142 (2.13%) NAS
16 140 (2.10%) Wi-Fi
17 134 (2.01%) Cisco ASA
18 126 (1.89%) Ethernet
19 113 (1.70%) SSL
20 107 (1.61%) EIGRP
Database & Business Intelligence
1 774 (11.61%) SQL Server
2 219 (3.29%) SQL Server 2008
3 179 (2.69%) MySQL
4 142 (2.13%) SQL Server Integration Services
5 140 (2.10%) Oracle Database
6 131 (1.97%) SQL Server 2005
7 115 (1.73%) Oracle Reports
8 107 (1.61%) SQL Server Reporting Services
9 91 (1.37%) Relational Database
10 66 (0.99%) Data Warehouse
11 65 (0.98%) Crystal Reports
12 63 (0.95%) SQL Server Analysis Services
12 63 (0.95%) SQL Server 2012
13 60 (0.90%) DB2
14 52 (0.78%) Oracle Database 10g
15 49 (0.74%) Oracle Database 11g
16 43 (0.65%) QlikView
17 40 (0.60%) Essbase
18 31 (0.47%) MS Access
19 23 (0.35%) SQL Server 2000
Development Applications
1 59 (0.89%) JIRA
2 51 (0.77%) Visual Studio
3 49 (0.74%) Team Foundation Server
4 35 (0.53%) Git (software)
5 32 (0.48%) Subversion
6 30 (0.45%) Oracle Forms
7 27 (0.41%) Jenkins
8 23 (0.35%) JUnit
9 20 (0.30%) VSS/SourceSafe
9 20 (0.30%) Maven
10 14 (0.21%) Eclipse
11 13 (0.20%) SQL Server Management Studio (SSMS)
12 12 (0.18%) Hudson
13 10 (0.15%) Ant
13 10 (0.15%) Toad
13 10 (0.15%) Rational Performance Tester
14 8 (0.12%) Bugzilla
15 7 (0.11%) Oracle APEX
16 6 (0.090%) MSI
17 5 (0.075%) Atlassian Bamboo
General
1 1433 (21.50%) Finance
2 684 (10.26%) Telecoms
3 327 (4.91%) Retail
4 239 (3.59%) Banking
5 179 (2.69%) Legal
6 127 (1.91%) Marketing
7 122 (1.83%) Back Office
8 109 (1.64%) Financial Institution
9 84 (1.26%) Law
10 80 (1.20%) Advertising
10 80 (1.20%) Billing
11 64 (0.96%) Manufacturing
12 60 (0.90%) Front Office
13 49 (0.74%) French Language
14 36 (0.54%) German Language
15 32 (0.48%) Investment Banking
16 30 (0.45%) Publishing
17 25 (0.38%) Local Government
18 24 (0.36%) Electronics
19 20 (0.30%) Spanish Language
Job Titles
1 1549 (23.24%) Analyst
2 723 (10.85%) Service Manager
3 640 (9.60%) Support Analyst
4 624 (9.36%) Support Engineer
5 568 (8.52%) Service Analyst
6 512 (7.68%) Service Desk Analyst
7 378 (5.67%) Team Leader
8 330 (4.95%) Applications Support
9 327 (4.91%) Network Engineer
10 305 (4.58%) Administrator
11 301 (4.52%) 2nd Line Support
12 293 (4.40%) Delivery Manager
13 272 (4.08%) Services Delivery Manager
14 233 (3.50%) Consultant
15 222 (3.33%) Developer
16 206 (3.09%) IT Support
17 185 (2.78%) Technical Support
18 183 (2.75%) 1st Line Support
19 167 (2.51%) Systems Administrator
20 162 (2.43%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 259 (3.89%) .NET
2 169 (2.54%) HTML
3 144 (2.16%) Web Services
4 137 (2.06%) XML
5 126 (1.89%) CSS
6 104 (1.56%) ASP.NET
7 81 (1.22%) J2EE
8 72 (1.08%) jQuery
8 72 (1.08%) Middleware
9 45 (0.68%) .NET Framework
10 37 (0.56%) AngularJS
10 37 (0.56%) Spring
11 36 (0.54%) Ajax
12 35 (0.53%) XSLT
13 34 (0.51%) SOAP
14 28 (0.42%) HTML5
14 28 (0.42%) WCF
15 26 (0.39%) WinForms
16 22 (0.33%) XSL
16 22 (0.33%) Hibernate
Miscellaneous
1 706 (10.59%) Analytical Skills
2 307 (4.61%) Management Information System
3 220 (3.30%) Blackberry
4 149 (2.24%) Clustering
5 138 (2.07%) Computer Science
6 118 (1.77%) Statistics
7 112 (1.68%) Video Conferencing
8 109 (1.64%) Replication
9 97 (1.46%) Mathematics
10 94 (1.41%) Thin Client
10 94 (1.41%) Fat Client
11 76 (1.14%) Performance Metrics
12 74 (1.11%) iPhone
13 67 (1.01%) CMDB
14 57 (0.86%) Enterprise Software
15 53 (0.80%) Mainframe
16 48 (0.72%) Life Science
17 47 (0.71%) User Experience
18 45 (0.68%) Open Source
19 42 (0.63%) Smartphone
Operating Systems
1 2357 (35.36%) Windows
2 775 (11.63%) Linux
3 695 (10.43%) Windows Server 2008
4 647 (9.71%) Windows 7
5 507 (7.61%) UNIX
6 442 (6.63%) Windows Server 2003
7 407 (6.11%) Windows XP
8 323 (4.85%) Windows Server 2012
9 272 (4.08%) Windows 8
10 175 (2.63%) Solaris
11 125 (1.88%) Windows Vista
12 90 (1.35%) Red Hat Enterprise Linux
13 71 (1.07%) AIX
14 60 (0.90%) Android
15 47 (0.71%) Windows 2000
16 44 (0.66%) CentOS
17 41 (0.62%) Apple iOS
18 40 (0.60%) Windows 2000 Server
19 36 (0.54%) Mac OS X
19 36 (0.54%) Ubuntu
Processes & Methodologies
1 2844 (42.67%) ITIL
2 1421 (21.32%) Service Delivery
3 1030 (15.45%) Service Management
4 664 (9.96%) Change Management
5 630 (9.45%) Incident Management
6 578 (8.67%) Problem Management
7 494 (7.41%) Project Management
8 415 (6.23%) Mentoring
9 340 (5.10%) Continuous Improvement
10 331 (4.97%) Disaster Recovery
11 326 (4.89%) Root Cause Analysis
12 277 (4.16%) Coaching
13 267 (4.01%) Agile Software Development
14 262 (3.93%) CRM
15 255 (3.83%) PRINCE2
16 250 (3.75%) Line Management
17 244 (3.66%) ITSM
18 242 (3.63%) Change Control
19 239 (3.59%) Time Management
20 221 (3.32%) ITIL V3
Programming Languages
1 1104 (16.56%) SQL
2 300 (4.50%) Java
3 221 (3.32%) C#
4 163 (2.45%) JavaScript
5 148 (2.22%) PL/SQL
6 145 (2.18%) T-SQL
7 137 (2.06%) PowerShell
8 130 (1.95%) C
9 108 (1.62%) Shell Script
10 88 (1.32%) Perl
11 66 (0.99%) VB
12 57 (0.86%) PHP
13 55 (0.83%) Bash Shell
14 45 (0.68%) ABAP
15 40 (0.60%) Python
16 39 (0.59%) C++
17 34 (0.51%) VB.NET
18 24 (0.36%) JCL
19 22 (0.33%) VBA
20 18 (0.27%) Ruby
Qualifications
1 751 (11.27%) Degree
2 636 (9.54%) Cisco Certification
3 528 (7.92%) Microsoft Certification
4 498 (7.47%) CCNA
5 436 (6.54%) Security Cleared
6 391 (5.87%) ITIL Certification
7 322 (4.83%) SC Cleared
8 313 (4.70%) MCSE
9 287 (4.31%) MCP
10 257 (3.86%) CCNP
11 169 (2.54%) MCSA
12 120 (1.80%) MCITP
12 120 (1.80%) ITIL Foundation Certificate
13 75 (1.13%) DV Cleared
14 66 (0.99%) MCTS
15 62 (0.93%) A+ Certification
16 59 (0.89%) VMware Certified Professional (VCP)
16 59 (0.89%) HND
17 50 (0.75%) PMI Certification
18 42 (0.63%) Citrix Certification
Quality Assurance & Compliance
1 140 (2.10%) QA
2 96 (1.44%) ISO/IEC 27001
3 40 (0.60%) ISO 9001
4 39 (0.59%) PCI DSS
5 35 (0.53%) Sarbanes-Oxley
6 24 (0.36%) COBIT
7 6 (0.090%) HL7
8 5 (0.075%) Data Quality
9 3 (0.045%) ISO/IEC 17799
10 2 (0.030%) ISO 9000
10 2 (0.030%) DICOM
11 1 (0.015%) ISO/IEC 20000
11 1 (0.015%) GAMP
11 1 (0.015%) GxP
System Software
1 1378 (20.68%) Active Directory
2 692 (10.38%) VMware Infrastructure
3 243 (3.65%) XenApp
4 223 (3.35%) Hyper-V
5 206 (3.09%) vSphere
6 106 (1.59%) XenDesktop
7 99 (1.49%) Terminal Services
8 95 (1.43%) VMware ESXi
8 95 (1.43%) VMware ESX
9 67 (1.01%) Oracle RAC
10 54 (0.81%) Firmware
11 42 (0.63%) XenServer
12 37 (0.56%) NFS
13 33 (0.50%) Citrix Presentation Server
13 33 (0.50%) Microsoft App-V
14 27 (0.41%) vCloud
15 23 (0.35%) Oracle RMAN
16 20 (0.30%) UAG
17 17 (0.26%) Microsoft Virtual Server
18 16 (0.24%) Samba
Systems Management
1 255 (3.83%) SCCM
2 140 (2.10%) SCOM
3 101 (1.52%) Nagios
4 98 (1.47%) Norton AntiVirus
5 90 (1.35%) Backup Exec
6 88 (1.32%) NetBackup
7 76 (1.14%) Puppet
8 53 (0.80%) OpenView
9 49 (0.74%) Opsview
10 46 (0.69%) Cisco CUCM
11 44 (0.66%) Cisco UCCX
12 41 (0.62%) WSUS
12 41 (0.62%) HP SIM
13 34 (0.51%) Symantec Endpoint Protection
14 31 (0.47%) HP Data Protector
14 31 (0.47%) Systems Management Server (SMS)
15 24 (0.36%) Tivoli
15 24 (0.36%) Data Guard
16 21 (0.32%) HP NNM
17 19 (0.29%) Symantec Enterprise Vault
Vendors
1 2086 (31.30%) Microsoft
2 1160 (17.40%) Cisco
3 1105 (16.58%) VMware
4 729 (10.94%) Citrix
5 637 (9.56%) Oracle
6 465 (6.98%) HP
7 313 (4.70%) Juniper
8 247 (3.71%) Symantec
9 218 (3.27%) CheckPoint
10 198 (2.97%) NetApp
11 194 (2.91%) Remedy
12 193 (2.90%) SAP
13 168 (2.52%) SolarWinds
14 155 (2.33%) Dell
15 151 (2.27%) IBM
16 143 (2.15%) F5
17 123 (1.85%) Red Hat
18 122 (1.83%) Avaya
19 118 (1.77%) EMC
20 98 (1.47%) Apple
South West
Vodafone
Posted: 6 hours ago
Inverness, Inverness-Shire
Vodafone
Posted: 6 hours ago
London
Exposed Solutions
Salary: £35000 - £45000 per annum
Posted: 7 hours ago
Manchester, Lancashire
Ashdown IT
Salary: £30000 - £40000 per annum
Posted: Yesterday
West Midlands
C4 Commerce
Salary: From £40,000 to £50,000 per annum + Package including 25 days holiday.
Posted: Yesterday
Brentford, Middlesex
Mortimer Spinks
Salary: £20000 - £25000 per annum + Great Package
Posted: Yesterday
London
Harvey Nash plc
Salary: £35000 - £40000 per annum
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
Kingston Upon Thames, Surrey
Intapeople
Salary: £22000 - £28000 per annum
Posted: Yesterday
London
DCL Search & Selection
Salary: £30000 - £45000 per annum + Benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £35000 - £38000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: Yesterday
Woking, Surrey
Nicoll Curtin
Salary: £30000 - £40000 per annum + £5K Bonus, on-call & Benifits
Posted: Yesterday
Kingston Upon Thames, Surrey
Nicoll Curtin
Salary: £35000 - £40000 per annum + Benifits
Posted: Yesterday
Manchester, Lancashire
Stafford-Sharp Associates
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Gloucester, Gloucestershire
Rullion IT Plus
Salary: £38000 - £44000 per annum + benefits + bonus
Posted: Yesterday
Atherstone, Warwickshire
TNT ICS
Salary: Competitive + Benefits
Posted: Yesterday
Bracknell, Berkshire
Jonothan Bosworth
Salary: £45,000 per annum + Benefits (Healthcare, Company Bonus, Overtime)
Posted: Yesterday
Edinburgh, Midlothian
ComputaCenter
Salary: Negotiable
Posted: Yesterday
Fareham, Hampshire
Evolution Recruitment Solutions
Salary: 30-40k
Posted: Yesterday