The table below looks at the statistics for SLA skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 102 103 115
Rank change year-on-year
+1 +12
Permanent jobs citing SLA 2786 3088 2976
As % of all permanent IT jobs located in the UK 2.84% 2.81% 2.54%
As % of the Quality Assurance & Compliance category 23.72% 24.32% 22.39%
Number of salaries quoted 2100 2384 2334
Median salary £37,500 £35,000 £37,000
Median salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £22,000 £21,500 £22,000
10% offered a salary of more than £60,000 £57,500 £62,000
UK excluding London median salary £34,500 £33,500 £34,000
% change year-on-year
+2.98% -1.47%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11744 12695 13290
As % of all permanent IT jobs located in the UK 11.99% 11.57% 11.33%
Number of salaries quoted 9284 9988 10329
Median salary £50,000 £46,250 £46,723
Median salary % change year-on-year
+8.10% -1.01%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London median salary £45,000 £42,274 £40,500
% change year-on-year
+6.44% +4.38%

SLA
Jobs Demand Trend

The demand trend of job ads citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 29 July 2016 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 2544 £37,500 +5.63% 216
London +11 803 £45,000 +5.88% 66
South East -6 624 £34,000 +4.61% 44
West Midlands +4 247 £37,500 +11.39% 20
East of England +19 213 £36,000 -4.00% 23
Yorkshire +28 183 £31,500 -10.00% 16
South West -12 182 £31,750 -9.28% 9
Berkshire -9 164 £42,000 +20.00% 14
East Midlands +12 153 £40,000 +33.33% 13
Surrey +2 145 £37,500 +14.50% 6
Hampshire +12 142 £27,500 +3.77% 14
Birmingham +16 133 £32,500 -13.33% 4
North West -50 123 £35,000 +7.69% 21
West Yorkshire +16 112 £33,000 -5.71% 10
City of London -32 110 £39,000 -13.33% 20
Leeds +29 89 £31,500 -10.00% 7
Scotland +30 87 £34,000 -12.25% 6
Hertfordshire +32 82 £37,500 -10.17% 8
Manchester -27 76 £35,000 +7.69% 15
Reading -11 73 £41,000 +30.15% 7
Wales +12 68 £26,500 -29.33% 1
Bristol +53 64 £30,000 -18.91% 3
Leicestershire +14 59 £57,500 +135.34% 1
Cambridgeshire +37 58 £34,000 +9.67% 4
South Wales +12 57 £26,000 -30.66% 1
Nottinghamshire +21 55 £27,500 -4.34% 6
Buckinghamshire -28 54 £28,000 +0.17% 4
Cardiff +24 46 £27,500 -29.48% 1
Nottingham +12 45 £25,500 -18.40% 4
Wiltshire -10 45 £30,000 -19.46% 1

SLA
Top 30 Related IT Skills

For the 6 months to 29 July 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for SLA.

1 2649 (45.05%) ITIL
2 2203 (37.47%) Windows
3 1881 (31.99%) Microsoft
4 1341 (22.81%) Active Directory
5 1188 (20.20%) MS Excel
6 1165 (19.81%) Service Delivery
7 1159 (19.71%) Finance
8 956 (16.26%) SQL
9 932 (15.85%) Service Management
10 920 (15.65%) VMware
11 880 (14.97%) Windows Server
12 863 (14.68%) Cisco
13 809 (13.76%) MS Office
14 802 (13.64%) SQL Server
15 742 (12.62%) Firewall
16 667 (11.34%) MS Exchange
17 635 (10.80%) Citrix
18 618 (10.51%) Cisco Certification
19 601 (10.22%) Change Management
20 579 (9.85%) Incident Management
21 575 (9.78%) VMware Infrastructure
21 575 (9.78%) Windows 7
22 567 (9.64%) Linux
23 553 (9.40%) Oracle
24 551 (9.37%) Degree
25 533 (9.06%) Analytical Skills
26 529 (9.00%) Windows Server 2008
27 519 (8.83%) WAN
28 502 (8.54%) Microsoft Certification
29 494 (8.40%) LAN

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 667 (11.34%) MS Exchange
2 280 (4.76%) SharePoint
3 259 (4.40%) Exchange Server 2010
4 193 (3.28%) Exchange Server 2007
5 174 (2.96%) IIS
6 128 (2.18%) Exchange Server 2013
7 106 (1.80%) Blackberry Enterprise Server
8 105 (1.79%) Skype for Business
9 95 (1.62%) Exchange Server 2003
10 72 (1.22%) WebSphere
11 71 (1.21%) WebLogic
12 67 (1.14%) Tomcat
13 65 (1.11%) Apache
14 56 (0.95%) SharePoint 2010
15 55 (0.94%) CMS
16 30 (0.51%) JBoss
17 29 (0.49%) NetWeaver
18 24 (0.41%) BizTalk Server
19 23 (0.39%) SharePoint 2013
20 20 (0.34%) WebSphere Application Server
Applications
1 1188 (20.20%) MS Excel
2 809 (13.76%) MS Office
3 173 (2.94%) MS PowerPoint
4 72 (1.22%) MS Visio
5 18 (0.31%) MS Project
6 12 (0.20%) Spreadsheet
7 7 (0.12%) InfoPath
8 5 (0.085%) SPSS
9 3 (0.051%) Acrobat
10 2 (0.034%) Adobe Creative Suite
11 1 (0.017%) Adobe After Effects
11 1 (0.017%) AutoCAD
11 1 (0.017%) Photoshop
11 1 (0.017%) Revit
Business Applications
1 76 (1.29%) Dynamics CRM
2 60 (1.02%) assyst
3 56 (0.95%) Oracle EBS
4 50 (0.85%) Remedy ITSM
5 41 (0.70%) Oracle Financials
6 24 (0.41%) Oracle EBS R12
7 21 (0.36%) Oracle Receivables
7 21 (0.36%) SAP Oil and Gas
8 19 (0.32%) Oracle Applications
8 19 (0.32%) Oracle E-Business Tax
9 16 (0.27%) Oracle Assets
10 15 (0.26%) Oracle Payables
10 15 (0.26%) Oracle Subledger Accounting
11 14 (0.24%) Oracle Cash Management
11 14 (0.24%) Oracle Retail
12 13 (0.22%) Dynamics AX
13 11 (0.19%) Oracle Procure-to-Pay
14 10 (0.17%) Retail-J
14 10 (0.17%) SAP CO
14 10 (0.17%) SAP FI/CO
Cloud Services
1 362 (6.16%) Office 365
2 155 (2.64%) Microsoft Azure
3 104 (1.77%) Mimecast
4 101 (1.72%) SaaS
5 89 (1.51%) Amazon AWS
6 28 (0.48%) Cloud Computing
7 24 (0.41%) IaaS
8 10 (0.17%) Virtual Private Cloud
9 8 (0.14%) PaaS
10 7 (0.12%) Amazon EC2
10 7 (0.12%) Amazon S3
11 6 (0.10%) DigitalOcean
11 6 (0.10%) Linode
12 5 (0.085%) Adobe Analytics
13 4 (0.068%) Google Apps
13 4 (0.068%) Google Cloud Platform
14 3 (0.051%) AWS Elastic Beanstalk
14 3 (0.051%) OneDrive
14 3 (0.051%) Silverpop
15 2 (0.034%) AWS OpsWorks
Communications & Networking
1 742 (12.62%) Firewall
2 519 (8.83%) WAN
3 494 (8.40%) LAN
4 441 (7.50%) TCP/IP
5 437 (7.43%) DNS
6 420 (7.14%) VPN
7 280 (4.76%) DHCP
8 252 (4.29%) SAN
9 248 (4.22%) VoIP
10 198 (3.37%) Internet
11 168 (2.86%) Wireless
12 165 (2.81%) MPLS
13 156 (2.65%) Cisco ASA
14 148 (2.52%) BGP
15 144 (2.45%) Network Security
16 139 (2.36%) OSPF
17 118 (2.01%) Wi-Fi
18 105 (1.79%) SSL
19 89 (1.51%) Ethernet
19 89 (1.51%) VLAN
Database & Business Intelligence
1 802 (13.64%) SQL Server
2 197 (3.35%) SQL Server 2008
3 137 (2.33%) Oracle Database
4 109 (1.85%) SQL Server 2012
5 103 (1.75%) SQL Server Integration Services
6 99 (1.68%) MySQL
7 96 (1.63%) SQL Server Reporting Services
8 95 (1.62%) SQL Server 2005
9 86 (1.46%) Relational Database
10 84 (1.43%) Oracle Reports
11 83 (1.41%) Data Warehouse
12 81 (1.38%) BusinessObjects
13 50 (0.85%) Oracle Database 10g
14 48 (0.82%) DB2
15 45 (0.77%) SQL Server Analysis Services
16 42 (0.71%) RDBMS
17 41 (0.70%) MS Access
17 41 (0.70%) Oracle Database 11g
18 37 (0.63%) Oracle BI Publisher
19 35 (0.60%) Oracle Discoverer
Development Applications
1 51 (0.87%) JIRA
2 41 (0.70%) Oracle Forms
3 35 (0.60%) Git (software)
4 34 (0.58%) Subversion
5 28 (0.48%) JUnit
5 28 (0.48%) Maven
6 23 (0.39%) TeamCity
7 17 (0.29%) Introscope
7 17 (0.29%) Jenkins
8 16 (0.27%) Visual Studio
9 14 (0.24%) Ant
10 13 (0.22%) Team Foundation Server
11 12 (0.20%) Atlassian Bamboo
11 12 (0.20%) Gradle
12 11 (0.19%) Eclipse
12 11 (0.19%) MSI
13 10 (0.17%) JMeter
14 8 (0.14%) LoadRunner
14 8 (0.14%) SonarQube
14 8 (0.14%) Vagrant
General
1 1159 (19.71%) Finance
2 424 (7.21%) Telecoms
3 266 (4.52%) Banking
4 257 (4.37%) Retail
5 222 (3.78%) Legal
6 181 (3.08%) Law
7 126 (2.14%) Manufacturing
8 109 (1.85%) Marketing
9 100 (1.70%) Billing
10 69 (1.17%) Back Office
11 53 (0.90%) International Banking
12 46 (0.78%) Electronics
13 43 (0.73%) French Language
14 38 (0.65%) German Language
15 35 (0.60%) Advertising
16 31 (0.53%) Games
17 30 (0.51%) Publishing
18 28 (0.48%) Front Office
19 26 (0.44%) Financial Institution
20 23 (0.39%) Investment Banking
Job Titles
1 1465 (24.91%) Analyst
2 644 (10.95%) Support Engineer
3 632 (10.75%) Service Manager
4 610 (10.37%) Service Analyst
5 604 (10.27%) Support Analyst
6 531 (9.03%) Service Desk Analyst
7 446 (7.59%) Applications Support
8 345 (5.87%) 2nd Line Support
9 329 (5.60%) IT Support
10 314 (5.34%) Delivery Manager
10 314 (5.34%) Services Delivery Manager
11 300 (5.10%) Team Leader
12 292 (4.97%) Network Engineer
13 280 (4.76%) IT Manager
14 273 (4.64%) Administrator
15 233 (3.96%) Applications Support Analyst
16 224 (3.81%) 2nd Line Engineer
17 217 (3.69%) Infrastructure Engineer
18 196 (3.33%) 2nd Line Support Engineer
18 196 (3.33%) Support Manager
Libraries, Frameworks & Software Standards
1 232 (3.95%) .NET
2 190 (3.23%) XML
3 173 (2.94%) Web Services
4 118 (2.01%) HTML
5 99 (1.68%) ASP.NET
6 89 (1.51%) CSS
7 85 (1.45%) Middleware
8 58 (0.99%) SOAP
9 56 (0.95%) jQuery
10 55 (0.94%) REST
11 53 (0.90%) XSLT
12 44 (0.75%) Spring
13 41 (0.70%) Flash
14 40 (0.68%) .NET Framework
15 39 (0.66%) AngularJS
16 37 (0.63%) HTML5
17 31 (0.53%) SAP Basis
18 30 (0.51%) J2EE
19 29 (0.49%) Hibernate
19 29 (0.49%) XSL
Miscellaneous
1 533 (9.06%) Analytical Skills
2 451 (7.67%) Data Centre
3 297 (5.05%) Management Information System
4 164 (2.79%) Statistics
5 157 (2.67%) Blackberry
6 155 (2.64%) Driving Licence
7 139 (2.36%) Computer Science
8 133 (2.26%) Replication
9 127 (2.16%) Clustering
10 91 (1.55%) Virtual Team
11 65 (1.11%) Mathematics
12 64 (1.09%) Enterprise Software
13 58 (0.99%) CMDB
13 58 (0.99%) Video Conferencing
14 57 (0.97%) IVR
15 56 (0.95%) Smartphone
16 46 (0.78%) Client/Server
16 46 (0.78%) iPhone
17 40 (0.68%) User Experience
18 39 (0.66%) Life Science
Operating Systems
1 2203 (37.47%) Windows
2 880 (14.97%) Windows Server
3 575 (9.78%) Windows 7
4 567 (9.64%) Linux
5 529 (9.00%) Windows Server 2008
6 473 (8.04%) Unix
7 441 (7.50%) Windows Server 2012
8 403 (6.85%) Windows Server 2003
9 243 (4.13%) Windows 8
10 196 (3.33%) Windows XP
11 112 (1.90%) Solaris
12 99 (1.68%) Red Hat Enterprise Linux
13 90 (1.53%) Mac OS X
14 71 (1.21%) Windows 10
15 61 (1.04%) Android
16 57 (0.97%) Windows Vista
17 54 (0.92%) AIX
18 47 (0.80%) Windows 2000 Server
19 43 (0.73%) Apple iOS
20 38 (0.65%) Windows 2000
Processes & Methodologies
1 2649 (45.05%) ITIL
2 1165 (19.81%) Service Delivery
3 932 (15.85%) Service Management
4 601 (10.22%) Change Management
5 579 (9.85%) Incident Management
6 464 (7.89%) Problem Management
7 437 (7.43%) Mentoring
8 373 (6.34%) Project Management
9 349 (5.94%) Continuous Improvement
10 304 (5.17%) ITIL V3
11 301 (5.12%) Root Cause Analysis
12 279 (4.74%) CRM
13 271 (4.61%) Stakeholder Management
14 270 (4.59%) Disaster Recovery
15 252 (4.29%) ITSM
16 243 (4.13%) Agile Software Development
17 242 (4.12%) Ticket Management
18 229 (3.89%) Line Management
19 212 (3.61%) PRINCE2
20 210 (3.57%) Coaching
Programming Languages
1 956 (16.26%) SQL
2 227 (3.86%) Java
3 183 (3.11%) PowerShell
4 165 (2.81%) PL/SQL
5 155 (2.64%) C
6 144 (2.45%) C#
7 123 (2.09%) JavaScript
8 116 (1.97%) T-SQL
9 88 (1.50%) Shell Script
10 65 (1.11%) VB
11 55 (0.94%) Python
12 38 (0.65%) Perl
13 32 (0.54%) C++
13 32 (0.54%) VBA
14 30 (0.51%) VB.NET
15 29 (0.49%) Bash Shell
16 23 (0.39%) PHP
17 20 (0.34%) VBScript
18 15 (0.26%) Ruby
19 7 (0.12%) R
Qualifications
1 618 (10.51%) Cisco Certification
2 551 (9.37%) Degree
3 502 (8.54%) Microsoft Certification
4 439 (7.47%) CCNA
5 396 (6.73%) Security Cleared
6 389 (6.62%) ITIL Certification
7 283 (4.81%) SC Cleared
8 280 (4.76%) CCNP
9 258 (4.39%) MCSE
10 174 (2.96%) MCSA
11 158 (2.69%) MCP
12 131 (2.23%) MCITP
13 119 (2.02%) ITIL Foundation Certificate
14 104 (1.77%) VMware Certified Professional (VCP)
15 68 (1.16%) A+ Certification
16 67 (1.14%) ISEB
17 54 (0.92%) DV Cleared
17 54 (0.92%) Network+ Certification
18 48 (0.82%) MCTS
19 44 (0.75%) JNCIA
Quality Assurance & Compliance
1 194 (3.30%) QA
2 116 (1.97%) ISO/IEC 27001
3 53 (0.90%) ISO 9001
4 39 (0.66%) Data Quality
5 18 (0.31%) Sarbanes-Oxley
6 16 (0.27%) PCI DSS
7 10 (0.17%) ISO 8583
7 10 (0.17%) ISO/IEC 20000
8 6 (0.10%) HL7
9 5 (0.085%) ISO/IEC 7816
10 4 (0.068%) DICOM
10 4 (0.068%) GAAP
11 3 (0.051%) COBIT
11 3 (0.051%) ISO22301
11 3 (0.051%) Solvency II
12 2 (0.034%) HMG Security Policy Framework
13 1 (0.017%) BS7799
System Software
1 1341 (22.81%) Active Directory
2 575 (9.78%) VMware Infrastructure
3 289 (4.91%) Hyper-V
4 187 (3.18%) vSphere
5 139 (2.36%) XenApp
6 86 (1.46%) VMware ESX
7 69 (1.17%) Oracle RAC
8 60 (1.02%) Firmware
9 59 (1.00%) XenDesktop
10 45 (0.77%) Terminal Services
11 42 (0.71%) VMware ESXi
12 41 (0.70%) Terminal Server
13 34 (0.58%) Virtual Machines
14 33 (0.56%) Virtual Servers
15 25 (0.43%) Virtual Desktop
16 22 (0.37%) Microsoft App-V
17 13 (0.22%) vCloud
18 11 (0.19%) Oracle Clusterware
18 11 (0.19%) Xen
19 9 (0.15%) XenServer
Systems Management
1 231 (3.93%) SCCM
2 110 (1.87%) SCOM
3 61 (1.04%) Norton AntiVirus
4 55 (0.94%) NetBackup
5 54 (0.92%) Puppet
6 48 (0.82%) Backup Exec
7 46 (0.78%) HP Data Protector
8 44 (0.75%) WSUS
9 43 (0.73%) Oracle RMAN
10 40 (0.68%) Microsoft Clustering
10 40 (0.68%) Nagios
11 39 (0.66%) Data Guard
12 38 (0.65%) FortiGate
13 31 (0.53%) HP SIM
14 29 (0.49%) Cisco CUCM
15 28 (0.48%) Oracle Enterprise Manager
15 28 (0.48%) Tivoli
16 26 (0.44%) Cisco UCCX
17 24 (0.41%) Cisco Prime
17 24 (0.41%) OpenView
Vendors
1 1881 (31.99%) Microsoft
2 920 (15.65%) VMware
3 863 (14.68%) Cisco
4 635 (10.80%) Citrix
5 553 (9.40%) Oracle
6 443 (7.53%) HP
7 213 (3.62%) IBM
8 204 (3.47%) Remedy
9 202 (3.44%) Juniper
10 187 (3.18%) CheckPoint
11 155 (2.64%) Mitel
12 151 (2.57%) SAP
13 136 (2.31%) NetApp
14 132 (2.24%) Symantec
15 129 (2.19%) Dell
16 122 (2.07%) F5
17 110 (1.87%) Palo Alto
18 103 (1.75%) SolarWinds
19 92 (1.56%) Red Hat
20 91 (1.55%) Apple
Cardiff, South Glamorgan
IntaPeople
Salary: £16000 - £20000 per annum
Posted: 4 hours ago
Edinburgh, Midlothian
Lockheed Martin
Posted: 39 minutes ago
London
Venturi
Salary: £25000.00 - £32000.00 per annum + benefits
Posted: 33 minutes ago
Luton, Bedfordshire
Tui (Ip) Ltd
Salary: Competitive
Posted: 3 hours ago
Sheffield, South Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum
Posted: 1 hour ago
Epsom, Surrey
Monarch Recruitment
Salary: £35000 - £40000 per annum, Benefits Benefits
Posted: 22 hours ago
Reading, Berkshire
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 4 hours ago
London
ReThink Recruitment
Salary: £26000.00 - £28000.00 per annum + Excellent Benefits
Posted: 21 hours ago
Woking, Surrey
Ashdown IT
Salary: £48000 - £53000 per annum + benefits
Posted: 5 hours ago
Berkshire
Executive Resource Group
Salary: £35000 - £40000 per annum + 20% shift allowance + benefits
Posted: 2 hours ago
Horsham, West Sussex
Cathcart Associates Ltd
Salary: £18000 - £22000 per annum
Posted: 20 hours ago
Edinburgh, Midlothian
Net Talent
Salary: £55000 - £60000 per annum + Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
Jagger Talent
Salary: From £55,000 to £57,000 per annum PLUS CAR & Blue-Chip Benefits Packag
Posted: 50 minutes ago
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: Yesterday
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: 2 days ago
London
Lorien Resourcing
Salary: £20000 - £20500 per annum + 25% Shift Allowance + Benefits
Posted: Yesterday
Bedfordshire
Monarch Recruitment
Salary: Competitive
Posted: Yesterday
Bath, Avon
Optima Connections
Salary: From £30,000 to £35,000 per annum + Benefits
Posted: Yesterday
Cambridgeshire
ComputerWorld Personnel Ltd
Salary: £25000 per annum + Benefits
Posted: Yesterday
Dunstable, Bedfordshire
Whitbread
Posted: 22 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £45000 per annum + Benefits + Training
Posted: Yesterday
Selby, North Yorkshire
The Bridge Ltd
Posted: 2 days ago
Sheffield, South Yorkshire
Searchability
Salary: £35000 - £40000 per annum + Pension, 25 days Holiday, Healthcare
Posted: Yesterday
Macclesfield, Cheshire
Harvey Nash plc
Posted: Yesterday
London
Pioneer Search
Salary: £90000 - £100000 per annum + Benefits
Posted: Yesterday
Chichester, West Sussex
Networkers
Salary: £40000 per annum
Posted: 2 days ago
Norfolk
Greywood Associates Limited
Salary: £35000 - £45000 per annum + Benefits
Posted: 20 hours ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: Yesterday