The table below looks at the statistics for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 87 112 112
Rank change year-on-year
+25 0
Permanent jobs citing SLA 3439 2736 2924
As % of all permanent IT jobs located in the UK 3.11% 2.54% 2.57%
As % of the Quality Assurance & Compliance category 29.87% 25.43% 25.42%
Number of salaries quoted 2685 2147 2354
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £21,500 £22,500 £22,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11512 10757 11505
As % of all permanent IT jobs located in the UK 10.42% 9.98% 10.10%
Number of salaries quoted 9043 8252 9407
Average salary £45,000 £46,000 £45,000
Average salary % change year-on-year
-2.17% +2.22%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 24 December 2014 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +28 3226 £37,500 - 286
London +43 1050 £42,500 -5.55% 83
South East +19 853 £35,000 -4.76% 69
Berkshire +31 297 £40,000 -5.88% 16
East of England +33 291 £40,000 +0.62% 22
Yorkshire +25 288 £32,000 +9.40% 26
City of London +27 282 £41,500 -12.63% 29
North West +51 247 £35,000 +1.44% 21
West Yorkshire +33 215 £32,500 +16.07% 18
South West -30 196 £36,000 +2.85% 24
West Midlands -14 183 £32,500 +13.04% 17
Reading +39 156 £35,000 -13.58% 6
Buckinghamshire +30 156 £31,000 +3.33% 12
Surrey 0 151 £32,500 -12.16% 10
Hampshire +1 140 £30,000 -7.69% 19
Leeds +25 134 £30,000 +7.14% 12
East Midlands +46 109 £27,500 -8.33% 18
Manchester +26 106 £37,000 +13.84% 13
Milton Keynes +15 105 £29,500 -1.66% 10
Birmingham 0 101 £32,500 -18.75% 7
Scotland +16 99 £35,000 -12.50% 12
Cheshire +47 94 £34,000 -12.25% 8
Bedfordshire +48 88 £46,500 +93.75% 4
Hertfordshire +7 73 £42,500 +1.19% 9
Cambridgeshire +22 65 £25,500 -21.53% 3
Wiltshire -14 60 £32,000 +14.10% 7
Bristol -18 59 £36,000 +15.20% 5
Essex -17 49 £45,000 +5.88% 4
Edinburgh 0 42 £34,000 -15.00% 6
South Yorkshire -15 42 £32,000 +1.91% 1

SLA
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2832 (42.14%) ITIL
2 2382 (35.45%) Windows
3 2108 (31.37%) Microsoft
4 1471 (21.89%) Finance
5 1442 (21.46%) Service Delivery
6 1338 (19.91%) Active Directory
7 1175 (17.49%) MS Excel
8 1138 (16.93%) SQL
9 1099 (16.35%) VMware
10 1085 (16.15%) Cisco
11 1016 (15.12%) Service Management
12 1010 (15.03%) MS Office
13 834 (12.41%) SQL Server
14 797 (11.86%) MS Exchange
15 777 (11.56%) Linux
16 759 (11.29%) Degree
17 743 (11.06%) Analytical Skills
18 739 (11.00%) Firewall
19 706 (10.51%) Change Management
20 701 (10.43%) VMware Infrastructure
21 695 (10.34%) Citrix
22 694 (10.33%) Windows Server 2008
23 662 (9.85%) Oracle
24 650 (9.67%) Windows 7
25 648 (9.64%) Telecoms
26 605 (9.00%) Incident Management
27 593 (8.82%) Cisco Certification
28 569 (8.47%) TCP/IP
29 556 (8.27%) DNS
30 552 (8.21%) Problem Management

SLA
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 797 (11.86%) MS Exchange
2 328 (4.88%) Exchange Server 2010
3 295 (4.39%) SharePoint
4 221 (3.29%) Exchange Server 2007
5 207 (3.08%) IIS
6 184 (2.74%) Lync
7 167 (2.49%) Exchange Server 2003
8 128 (1.90%) Exchange Server 2013
9 119 (1.77%) Apache
10 106 (1.58%) Tomcat
11 90 (1.34%) Blackberry Enterprise Server
12 64 (0.95%) WebLogic
13 62 (0.92%) Office Communications Server
14 54 (0.80%) SharePoint 2010
15 53 (0.79%) CMS
16 44 (0.65%) IBM Notes
17 43 (0.64%) JBoss
18 35 (0.52%) SharePoint 2013
19 31 (0.46%) SAS
20 24 (0.36%) WebSphere
Applications
1 1175 (17.49%) MS Excel
2 1010 (15.03%) MS Office
3 158 (2.35%) MS PowerPoint
4 95 (1.41%) MS Visio
5 48 (0.71%) MS Project
6 16 (0.24%) Spreadsheet
7 7 (0.10%) Adobe Creative Suite
8 6 (0.089%) Acrobat
9 4 (0.060%) Photoshop
10 3 (0.045%) FastStats
10 3 (0.045%) InfoPath
11 2 (0.030%) Maya
11 2 (0.030%) 3ds Max
11 2 (0.030%) Mathematica
11 2 (0.030%) InDesign
11 2 (0.030%) PrintSoft PReS
11 2 (0.030%) SPSS
11 2 (0.030%) PowerPivot
12 1 (0.015%) S-PLUS
12 1 (0.015%) Quicktime
Business Applications
1 80 (1.19%) Oracle EBS
2 69 (1.03%) Oracle EBS R12
3 66 (0.98%) Dynamics CRM
4 43 (0.64%) Oracle Applications
5 39 (0.58%) SAP FI
6 38 (0.57%) Oracle Financials
6 38 (0.57%) Oracle General Ledger
7 36 (0.54%) SAP CO
8 35 (0.52%) SAP FI/CO
8 35 (0.52%) Oracle Payables
9 33 (0.49%) Oracle Receivables
10 32 (0.48%) Oracle 11i
11 29 (0.43%) Oracle Assets
12 28 (0.42%) Remedy ITSM
13 27 (0.40%) SAP Oil and Gas
14 23 (0.34%) Cognos Business Intelligence
14 23 (0.34%) Oracle Cash Management
15 19 (0.28%) Dynamics AX
16 14 (0.21%) Oracle Subledger Accounting
17 12 (0.18%) SAP EWM
Cloud Services
1 114 (1.70%) Office 365
2 56 (0.83%) SaaS
3 50 (0.74%) Amazon AWS
4 40 (0.60%) Cloud Computing
5 35 (0.52%) Microsoft Azure
6 17 (0.25%) IaaS
7 16 (0.24%) PaaS
8 4 (0.060%) Google Apps
9 2 (0.030%) Heroku
10 1 (0.015%) Taleo
10 1 (0.015%) Force.com
10 1 (0.015%) Amazon EC2
10 1 (0.015%) ElastiCache
10 1 (0.015%) Amazon ElastiCache
Communications & Networking
1 739 (11.00%) Firewall
2 569 (8.47%) TCP/IP
3 556 (8.27%) DNS
4 540 (8.04%) LAN
5 535 (7.96%) WAN
6 433 (6.44%) VPN
7 408 (6.07%) SAN
8 366 (5.45%) DHCP
9 307 (4.57%) VoIP
10 281 (4.18%) MPLS
11 251 (3.74%) Internet
12 247 (3.68%) Wireless
13 216 (3.21%) BGP
14 182 (2.71%) OSPF
15 141 (2.10%) NAS
16 138 (2.05%) SSL
17 135 (2.01%) Cisco ASA
18 129 (1.92%) Wi-Fi
19 119 (1.77%) VLAN
20 117 (1.74%) Ethernet
Database & Business Intelligence
1 834 (12.41%) SQL Server
2 232 (3.45%) SQL Server 2008
3 183 (2.72%) MySQL
4 154 (2.29%) SQL Server Integration Services
5 137 (2.04%) SQL Server 2005
6 132 (1.96%) SQL Server Reporting Services
7 129 (1.92%) Oracle Database
8 125 (1.86%) Relational Database
9 116 (1.73%) Oracle Reports
10 79 (1.18%) Data Warehouse
11 67 (1.00%) SQL Server 2012
12 66 (0.98%) SQL Server Analysis Services
13 61 (0.91%) DB2
14 60 (0.89%) Crystal Reports
15 45 (0.67%) Oracle Database 10g
15 45 (0.67%) Oracle Database 11g
16 44 (0.65%) QlikView
17 38 (0.57%) Essbase
18 32 (0.48%) MS Access
19 28 (0.42%) SQL Server 2000
Development Applications
1 58 (0.86%) JIRA
2 53 (0.79%) Team Foundation Server
3 51 (0.76%) Git (software)
4 50 (0.74%) Visual Studio
5 38 (0.57%) Oracle Forms
6 36 (0.54%) Subversion
7 30 (0.45%) Jenkins
8 27 (0.40%) Maven
9 21 (0.31%) JUnit
10 14 (0.21%) VSS/SourceSafe
11 12 (0.18%) Oracle APEX
12 11 (0.16%) Eclipse
13 10 (0.15%) Toad
13 10 (0.15%) Rational Performance Tester
13 10 (0.15%) SQL Server Management Studio (SSMS)
14 8 (0.12%) YourKit
14 8 (0.12%) JProfiler
14 8 (0.12%) Hudson
15 7 (0.10%) Ant
16 6 (0.089%) Bugzilla
General
1 1471 (21.89%) Finance
2 648 (9.64%) Telecoms
3 320 (4.76%) Retail
4 243 (3.62%) Banking
5 173 (2.57%) Legal
6 148 (2.20%) Marketing
7 135 (2.01%) Back Office
8 111 (1.65%) Financial Institution
9 96 (1.43%) Law
10 90 (1.34%) Billing
11 85 (1.26%) Advertising
12 66 (0.98%) Manufacturing
13 60 (0.89%) Front Office
14 55 (0.82%) French Language
15 38 (0.57%) German Language
16 34 (0.51%) Investment Banking
17 30 (0.45%) Local Government
18 28 (0.42%) Electronics
19 23 (0.34%) Publishing
20 16 (0.24%) Military
Job Titles
1 1585 (23.59%) Analyst
2 735 (10.94%) Service Manager
3 689 (10.25%) Support Analyst
4 603 (8.97%) Support Engineer
5 557 (8.29%) Service Analyst
6 489 (7.28%) Service Desk Analyst
7 384 (5.71%) Team Leader
8 382 (5.68%) Applications Support
9 306 (4.55%) 2nd Line Support
10 300 (4.46%) Administrator
11 297 (4.42%) Delivery Manager
12 285 (4.24%) Network Engineer
13 284 (4.23%) Services Delivery Manager
14 235 (3.50%) Consultant
15 221 (3.29%) Developer
16 200 (2.98%) Technical Support
17 199 (2.96%) IT Support
18 189 (2.81%) 1st Line Support
19 185 (2.75%) Support Manager
20 167 (2.49%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 261 (3.88%) .NET
2 171 (2.54%) HTML
3 161 (2.40%) XML
4 139 (2.07%) CSS
5 137 (2.04%) Web Services
6 105 (1.56%) ASP.NET
7 83 (1.24%) jQuery
8 77 (1.15%) Middleware
9 74 (1.10%) J2EE
10 47 (0.70%) .NET Framework
11 45 (0.67%) AngularJS
12 36 (0.54%) HTML5
13 35 (0.52%) SOAP
14 34 (0.51%) Spring
15 30 (0.45%) WCF
16 29 (0.43%) Ajax
16 29 (0.43%) XSLT
17 27 (0.40%) Twitter Bootstrap
18 24 (0.36%) Java EE
19 23 (0.34%) XSL
Miscellaneous
1 743 (11.06%) Analytical Skills
2 315 (4.69%) Management Information System
3 226 (3.36%) Blackberry
4 152 (2.26%) Computer Science
5 131 (1.95%) Clustering
6 126 (1.88%) Video Conferencing
7 107 (1.59%) Statistics
8 104 (1.55%) Replication
9 100 (1.49%) Mathematics
10 87 (1.29%) Fat Client
10 87 (1.29%) Thin Client
11 70 (1.04%) Performance Metrics
11 70 (1.04%) iPhone
12 62 (0.92%) Enterprise Software
13 59 (0.88%) Open Source
14 57 (0.85%) CMDB
15 46 (0.68%) User Experience
16 44 (0.65%) Mainframe
17 41 (0.61%) Smartphone
18 40 (0.60%) Life Science
Operating Systems
1 2382 (35.45%) Windows
2 777 (11.56%) Linux
3 694 (10.33%) Windows Server 2008
4 650 (9.67%) Windows 7
5 503 (7.49%) UNIX
6 485 (7.22%) Windows Server 2003
7 442 (6.58%) Windows XP
8 307 (4.57%) Windows Server 2012
9 241 (3.59%) Windows 8
10 162 (2.41%) Solaris
11 147 (2.19%) Windows Vista
12 92 (1.37%) Red Hat Enterprise Linux
13 82 (1.22%) AIX
14 57 (0.85%) CentOS
15 54 (0.80%) Android
16 51 (0.76%) Windows 2000 Server
17 48 (0.71%) Ubuntu
18 46 (0.68%) Windows 2000
19 41 (0.61%) SUSE
19 41 (0.61%) Mac OS X
Processes & Methodologies
1 2832 (42.14%) ITIL
2 1442 (21.46%) Service Delivery
3 1016 (15.12%) Service Management
4 706 (10.51%) Change Management
5 605 (9.00%) Incident Management
6 552 (8.21%) Problem Management
7 502 (7.47%) Project Management
8 414 (6.16%) Mentoring
9 340 (5.06%) Continuous Improvement
10 327 (4.87%) Disaster Recovery
11 315 (4.69%) Root Cause Analysis
12 283 (4.21%) Agile Software Development
13 279 (4.15%) Coaching
14 275 (4.09%) CRM
15 268 (3.99%) Line Management
16 249 (3.71%) PRINCE2
16 249 (3.71%) ITSM
17 237 (3.53%) Time Management
18 229 (3.41%) Stakeholder Management
19 224 (3.33%) Business Intelligence
Programming Languages
1 1138 (16.93%) SQL
2 300 (4.46%) Java
3 231 (3.44%) C#
4 180 (2.68%) JavaScript
5 172 (2.56%) T-SQL
6 145 (2.16%) PL/SQL
7 130 (1.93%) PowerShell
8 128 (1.90%) C
9 112 (1.67%) Shell Script
10 84 (1.25%) Perl
11 76 (1.13%) VB
12 60 (0.89%) PHP
13 55 (0.82%) Bash Shell
14 49 (0.73%) Python
15 43 (0.64%) C++
16 38 (0.57%) ABAP
17 30 (0.45%) VBA
18 27 (0.40%) VB.NET
19 23 (0.34%) JCL
20 22 (0.33%) Ruby
Qualifications
1 759 (11.29%) Degree
2 593 (8.82%) Cisco Certification
3 535 (7.96%) Microsoft Certification
4 460 (6.85%) CCNA
5 430 (6.40%) Security Cleared
6 388 (5.77%) ITIL Certification
7 304 (4.52%) SC Cleared
8 294 (4.38%) MCSE
9 265 (3.94%) MCP
10 235 (3.50%) CCNP
11 172 (2.56%) MCSA
12 144 (2.14%) MCITP
13 117 (1.74%) ITIL Foundation Certificate
14 75 (1.12%) MCTS
15 72 (1.07%) VMware Certified Professional (VCP)
16 62 (0.92%) DV Cleared
17 61 (0.91%) A+ Certification
18 57 (0.85%) HND
19 51 (0.76%) PMI Certification
20 43 (0.64%) ISEB
Quality Assurance & Compliance
1 155 (2.31%) QA
2 101 (1.50%) ISO/IEC 27001
3 46 (0.68%) ISO 9001
4 37 (0.55%) PCI DSS
5 33 (0.49%) Sarbanes-Oxley
6 20 (0.30%) COBIT
7 6 (0.089%) Data Quality
8 4 (0.060%) HL7
9 3 (0.045%) ISO/IEC 17799
10 2 (0.030%) ISO/IEC 20000
11 1 (0.015%) DICOM
11 1 (0.015%) GAMP
11 1 (0.015%) ISO 9000
11 1 (0.015%) GxP
11 1 (0.015%) ISO 14001
System Software
1 1338 (19.91%) Active Directory
2 701 (10.43%) VMware Infrastructure
3 223 (3.32%) Hyper-V
4 222 (3.30%) XenApp
5 201 (2.99%) vSphere
6 110 (1.64%) VMware ESX
7 95 (1.41%) VMware ESXi
8 92 (1.37%) Terminal Services
9 83 (1.24%) XenDesktop
10 63 (0.94%) Firmware
11 57 (0.85%) Oracle RAC
12 36 (0.54%) XenServer
13 33 (0.49%) NFS
14 30 (0.45%) vCloud
15 26 (0.39%) Oracle RMAN
16 25 (0.37%) Citrix Presentation Server
16 25 (0.37%) UAG
17 23 (0.34%) Microsoft Virtual Server
18 21 (0.31%) Microsoft App-V
19 19 (0.28%) VMware Server
Systems Management
1 228 (3.39%) SCCM
2 130 (1.93%) SCOM
3 104 (1.55%) Backup Exec
4 98 (1.46%) Nagios
5 96 (1.43%) Norton AntiVirus
6 89 (1.32%) NetBackup
7 81 (1.21%) Puppet
8 49 (0.73%) OpenView
9 48 (0.71%) WSUS
10 44 (0.65%) HP SIM
11 41 (0.61%) Cisco UCCX
12 34 (0.51%) Cisco CUCM
13 33 (0.49%) Symantec Endpoint Protection
14 30 (0.45%) Data Guard
15 29 (0.43%) Tivoli
16 28 (0.42%) Opsview
17 26 (0.39%) HP Data Protector
18 25 (0.37%) HP NNM
19 24 (0.36%) Systems Management Server (SMS)
19 24 (0.36%) Zenoss
Vendors
1 2108 (31.37%) Microsoft
2 1099 (16.35%) VMware
3 1085 (16.15%) Cisco
4 695 (10.34%) Citrix
5 662 (9.85%) Oracle
6 468 (6.96%) HP
7 317 (4.72%) Juniper
8 245 (3.65%) Symantec
9 220 (3.27%) CheckPoint
10 190 (2.83%) NetApp
11 183 (2.72%) Remedy
12 177 (2.63%) SAP
13 158 (2.35%) SolarWinds
14 152 (2.26%) IBM
15 147 (2.19%) F5
16 144 (2.14%) Dell
17 134 (1.99%) Red Hat
18 126 (1.88%) EMC
19 124 (1.85%) Avaya
20 92 (1.37%) McAfee
Milton Keynes, Buckinghamshire
Cooper Lomaz Recruitment Ltd
Salary: £30k - 38k per year
Posted: 19 hours ago
Reading, Berkshire
Vodafone
Posted: 21 hours ago
South East
Vodafone
Posted: 21 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: £32000.00 - £38000.00 per annum
Posted: 21 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £25000 - £30000 per annum
Posted: 21 hours ago
South East London
FT Select
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 21 hours ago
Chippenham, Wiltshire
FT Select
Salary: From £33,000 to £37,000 per annum plus benefits
Posted: 21 hours ago
Slough, Berkshire
FT Select
Salary: From £40,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 21 hours ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £23000 per annum + Benefits+Training
Posted: 22 hours ago
City, London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + £7,200 Car allowance +15% bonus
Posted: 22 hours ago
Leeds, West Yorkshire
Vertical IT
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 22 hours ago
Cardiff, South Glamorgan
CPS Group UK
Posted: 22 hours ago
Reading, Berkshire
I.T. Skillfinder
Salary: £32500 - £37500 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 22 hours ago
London
ANSON MCCADE
Salary: From £65,000 to £90,000 per annum plus competitive package
Posted: 22 hours ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Bonus + Car & Benefits
Posted: 22 hours ago
City, London
Benedict Cole Limited
Salary: £65000 - £75000 per annum + excellent Benefits + Bonus
Posted: 22 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 23 hours ago
Ruddington, Nottinghamshire
Capita
Posted: 23 hours ago
Fareham, Hampshire
Executive Recruitment Services (ERS)
Salary: £70000 - £90000 per annum
Posted: 23 hours ago
Hampshire
Global Technology Solutions Ltd
Salary: £30000 - £32000 per annum + benefits
Posted: 23 hours ago