The table below looks at the statistics for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 89 119 112
Rank change year-on-year
+30 -7
Permanent jobs citing SLA 3213 2627 2594
As % of all permanent IT jobs located in the UK 3.06% 2.49% 2.52%
As % of the Quality Assurance & Compliance category 28.96% 23.97% 24.31%
Number of salaries quoted 2489 2015 2051
Average salary £37,500 £35,500 £40,000
Average salary % change year-on-year
+5.63% -11.25%
90% offered a salary of more than £22,000 £22,100 £22,500
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £35,000 £33,000 £37,500
% change year-on-year
+6.06% -12.00%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11093 10958 10669
As % of all permanent IT jobs located in the UK 10.58% 10.37% 10.36%
Number of salaries quoted 8573 8467 8524
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 5 March 2015 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 2996 £37,500 +7.14% 388
London +65 1019 £45,000 - 108
South East +22 753 £37,500 +8.69% 77
City of London +50 292 £42,500 -5.55% 31
Yorkshire +20 283 £32,250 +7.50% 35
Berkshire +27 275 £40,000 +8.10% 21
East of England +13 256 £44,000 +20.54% 27
North West +39 228 £35,000 +9.37% 42
West Yorkshire +13 180 £32,500 +8.33% 20
West Midlands 0 175 £32,500 -13.33% 24
South West -25 172 £35,000 +7.69% 45
Hampshire +8 151 £30,500 -1.61% 15
Surrey +24 146 £38,000 +10.14% 13
Reading +22 134 £37,500 +5.63% 11
Manchester +7 115 £37,500 +24.99% 17
Leeds -5 113 £33,000 +3.93% 15
Scotland +12 102 £37,500 +5.63% 12
East Midlands +26 100 £29,000 -10.76% 20
Hertfordshire 0 97 £40,000 +14.28% 15
Buckinghamshire -13 90 £33,500 -10.66% 13
Cheshire +23 78 £32,500 -2.98% 18
Birmingham +3 69 £35,500 -8.38% 8
Bristol +3 64 £34,500 +3.75% 13
Milton Keynes -2 63 £42,000 +5.00% 9
Bedfordshire +16 60 £46,500 +5.08% 4
South Yorkshire +3 58 £32,000 +6.66% 3
Edinburgh +19 53 £42,500 +30.76% 4
Sheffield +3 52 £32,000 +6.84% 1
Essex -9 51 £50,000 +53.84% 6
Nottinghamshire +34 49 £22,000 -31.25% 8

SLA
Top 30 Related IT Skills

For the 6 months to 5 March 2015, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2804 (41.96%) ITIL
2 2413 (36.11%) Windows
3 2072 (31.01%) Microsoft
4 1452 (21.73%) Active Directory
5 1413 (21.15%) Finance
6 1394 (20.86%) Service Delivery
7 1191 (17.82%) Cisco
8 1157 (17.32%) MS Excel
9 1091 (16.33%) SQL
10 1084 (16.22%) VMware
11 1053 (15.76%) MS Office
12 983 (14.71%) Service Management
13 868 (12.99%) MS Exchange
14 786 (11.76%) Degree
15 782 (11.70%) Citrix
16 781 (11.69%) Firewall
17 750 (11.22%) Linux
18 747 (11.18%) Windows Server 2008
19 727 (10.88%) SQL Server
20 691 (10.34%) Cisco Certification
21 688 (10.30%) VMware Infrastructure
22 679 (10.16%) Telecoms
23 673 (10.07%) Windows 7
24 668 (10.00%) Analytical Skills
25 659 (9.86%) Change Management
26 634 (9.49%) Incident Management
27 618 (9.25%) WAN
28 602 (9.01%) Oracle
29 584 (8.74%) Problem Management
30 581 (8.70%) TCP/IP

SLA
Top Related IT Skills by Category

For the 6 months to 5 March 2015, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 868 (12.99%) MS Exchange
2 354 (5.30%) Exchange Server 2010
3 328 (4.91%) SharePoint
4 252 (3.77%) Exchange Server 2007
5 211 (3.16%) Lync
6 207 (3.10%) IIS
7 137 (2.05%) Apache
8 135 (2.02%) Exchange Server 2003
9 127 (1.90%) Exchange Server 2013
10 119 (1.78%) Blackberry Enterprise Server
11 107 (1.60%) Tomcat
12 69 (1.03%) Office Communications Server
13 62 (0.93%) WebLogic
14 57 (0.85%) IBM Notes
15 50 (0.75%) SharePoint 2010
16 40 (0.60%) SharePoint 2013
17 38 (0.57%) CMS
18 28 (0.42%) JBoss
19 24 (0.36%) NetWeaver
20 23 (0.34%) SAS
Applications
1 1157 (17.32%) MS Excel
2 1053 (15.76%) MS Office
3 146 (2.18%) MS PowerPoint
4 101 (1.51%) MS Visio
5 44 (0.66%) MS Project
6 15 (0.22%) Spreadsheet
7 8 (0.12%) Adobe Creative Suite
8 4 (0.060%) InfoPath
8 4 (0.060%) SPSS
9 3 (0.045%) Acrobat
10 2 (0.030%) Mathematica
10 2 (0.030%) PrintSoft PReS
10 2 (0.030%) PowerPivot
11 1 (0.015%) Final Cut Pro
11 1 (0.015%) S-PLUS
11 1 (0.015%) AutoCAD
11 1 (0.015%) Quicktime
11 1 (0.015%) Adobe After Effects
Business Applications
1 61 (0.91%) Oracle EBS
2 54 (0.81%) Dynamics CRM
3 45 (0.67%) Oracle EBS R12
4 44 (0.66%) SAP FI
5 39 (0.58%) SAP CO
6 38 (0.57%) SAP FI/CO
7 36 (0.54%) Oracle General Ledger
8 35 (0.52%) Oracle Receivables
8 35 (0.52%) Oracle Applications
9 34 (0.51%) SAP Oil and Gas
9 34 (0.51%) Oracle Payables
10 31 (0.46%) Oracle Assets
11 29 (0.43%) Oracle Financials
12 28 (0.42%) Remedy ITSM
13 21 (0.31%) Dynamics AX
13 21 (0.31%) Oracle Cash Management
14 20 (0.30%) Oracle Subledger Accounting
15 18 (0.27%) assyst
16 16 (0.24%) SAP EWM
17 15 (0.22%) Oracle iProcurement
Cloud Services
1 146 (2.18%) Office 365
2 56 (0.84%) SaaS
3 46 (0.69%) Amazon AWS
4 34 (0.51%) Microsoft Azure
5 24 (0.36%) Cloud Computing
6 12 (0.18%) IaaS
7 7 (0.10%) PaaS
8 5 (0.075%) Yammer
9 4 (0.060%) Google Apps
10 3 (0.045%) Amazon EC2
10 3 (0.045%) Google Cloud Platform
10 3 (0.045%) Joyent
11 1 (0.015%) Force.com
11 1 (0.015%) SuccessFactors
Communications & Networking
1 781 (11.69%) Firewall
2 618 (9.25%) WAN
3 581 (8.70%) TCP/IP
4 579 (8.67%) LAN
5 543 (8.13%) DNS
6 434 (6.50%) VPN
7 396 (5.93%) SAN
8 392 (5.87%) DHCP
9 357 (5.34%) VoIP
10 307 (4.59%) MPLS
11 275 (4.12%) Internet
12 273 (4.09%) Wireless
13 252 (3.77%) BGP
14 177 (2.65%) OSPF
15 148 (2.21%) Cisco ASA
16 133 (1.99%) Wi-Fi
17 126 (1.89%) NAS
18 113 (1.69%) Ethernet
19 109 (1.63%) Cisco Nexus
20 108 (1.62%) VLAN
Database & Business Intelligence
1 727 (10.88%) SQL Server
2 214 (3.20%) SQL Server 2008
3 186 (2.78%) MySQL
4 142 (2.13%) Oracle Database
5 131 (1.96%) SQL Server 2005
6 123 (1.84%) SQL Server Integration Services
7 103 (1.54%) SQL Server Reporting Services
8 101 (1.51%) Oracle Reports
9 84 (1.26%) Relational Database
10 74 (1.11%) Data Warehouse
11 63 (0.94%) DB2
12 61 (0.91%) SQL Server Analysis Services
13 58 (0.87%) SQL Server 2012
13 58 (0.87%) Oracle Database 10g
14 43 (0.64%) QlikView
14 43 (0.64%) Crystal Reports
15 40 (0.60%) Oracle Database 11g
16 38 (0.57%) Essbase
17 27 (0.40%) RDBMS
18 26 (0.39%) Oracle BI EE
Development Applications
1 58 (0.87%) JIRA
2 47 (0.70%) Visual Studio
3 41 (0.61%) Team Foundation Server
4 31 (0.46%) Subversion
5 29 (0.43%) Oracle Forms
6 25 (0.37%) Jenkins
6 25 (0.37%) JUnit
6 25 (0.37%) VSS/SourceSafe
7 18 (0.27%) Eclipse
8 17 (0.25%) Git (software)
9 13 (0.19%) SQL Server Management Studio (SSMS)
9 13 (0.19%) Ant
9 13 (0.19%) Maven
10 12 (0.18%) Hudson
11 10 (0.15%) NUnit
11 10 (0.15%) CruiseControl
11 10 (0.15%) MSI
11 10 (0.15%) Rational Performance Tester
12 9 (0.13%) Toad
13 8 (0.12%) Bugzilla
General
1 1413 (21.15%) Finance
2 679 (10.16%) Telecoms
3 303 (4.53%) Retail
4 231 (3.46%) Banking
5 190 (2.84%) Legal
6 108 (1.62%) Back Office
7 107 (1.60%) Marketing
8 96 (1.44%) Advertising
9 84 (1.26%) Law
10 83 (1.24%) Financial Institution
11 75 (1.12%) Manufacturing
12 63 (0.94%) Billing
13 60 (0.90%) Front Office
14 42 (0.63%) French Language
15 38 (0.57%) German Language
16 35 (0.52%) Investment Banking
17 32 (0.48%) Publishing
18 25 (0.37%) Local Government
19 21 (0.31%) Spanish Language
20 20 (0.30%) Electronics
Job Titles
1 1552 (23.23%) Analyst
2 728 (10.89%) Service Manager
3 645 (9.65%) Support Engineer
4 637 (9.53%) Support Analyst
5 594 (8.89%) Service Analyst
6 557 (8.34%) Service Desk Analyst
7 354 (5.30%) Network Engineer
8 323 (4.83%) Team Leader
9 317 (4.74%) Applications Support
10 314 (4.70%) 2nd Line Support
11 312 (4.67%) Delivery Manager
12 286 (4.28%) Services Delivery Manager
13 274 (4.10%) Administrator
14 231 (3.46%) Consultant
15 219 (3.28%) IT Support
16 210 (3.14%) Developer
17 199 (2.98%) 1st Line Support
18 174 (2.60%) Infrastructure Engineer
19 164 (2.45%) Technical Support
20 162 (2.42%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 260 (3.89%) .NET
2 157 (2.35%) HTML
3 141 (2.11%) Web Services
4 123 (1.84%) XML
5 112 (1.68%) CSS
6 102 (1.53%) ASP.NET
7 79 (1.18%) J2EE
8 69 (1.03%) Middleware
9 55 (0.82%) jQuery
10 41 (0.61%) Spring
11 38 (0.57%) WinForms
12 36 (0.54%) XSLT
13 34 (0.51%) Ajax
14 33 (0.49%) .NET Framework
15 30 (0.45%) JSP
15 30 (0.45%) SOAP
16 27 (0.40%) HTML5
17 26 (0.39%) Hibernate
18 25 (0.37%) XSL
19 23 (0.34%) Java EE
Miscellaneous
1 668 (10.00%) Analytical Skills
2 316 (4.73%) Management Information System
3 238 (3.56%) Blackberry
4 159 (2.38%) Clustering
5 137 (2.05%) Computer Science
6 118 (1.77%) Statistics
7 113 (1.69%) Replication
8 95 (1.42%) Video Conferencing
9 94 (1.41%) Fat Client
9 94 (1.41%) Thin Client
10 90 (1.35%) Mathematics
11 81 (1.21%) Performance Metrics
12 76 (1.14%) iPhone
13 67 (1.00%) CMDB
14 56 (0.84%) User Experience
14 56 (0.84%) Mainframe
15 55 (0.82%) Enterprise Software
15 55 (0.82%) Life Science
16 40 (0.60%) Smartphone
17 38 (0.57%) iPad
Operating Systems
1 2413 (36.11%) Windows
2 750 (11.22%) Linux
3 747 (11.18%) Windows Server 2008
4 673 (10.07%) Windows 7
5 484 (7.24%) UNIX
6 446 (6.67%) Windows Server 2003
7 402 (6.02%) Windows XP
8 375 (5.61%) Windows Server 2012
9 305 (4.56%) Windows 8
10 184 (2.75%) Solaris
11 125 (1.87%) Windows Vista
12 108 (1.62%) Red Hat Enterprise Linux
13 67 (1.00%) AIX
14 57 (0.85%) Android
15 53 (0.79%) CentOS
16 49 (0.73%) Windows 2000
16 49 (0.73%) Debian
17 42 (0.63%) Windows 2000 Server
18 38 (0.57%) Apple iOS
19 35 (0.52%) Mac OS X
Processes & Methodologies
1 2804 (41.96%) ITIL
2 1394 (20.86%) Service Delivery
3 983 (14.71%) Service Management
4 659 (9.86%) Change Management
5 634 (9.49%) Incident Management
6 584 (8.74%) Problem Management
7 503 (7.53%) Project Management
8 412 (6.17%) Mentoring
9 340 (5.09%) Continuous Improvement
10 328 (4.91%) Root Cause Analysis
11 316 (4.73%) Disaster Recovery
12 259 (3.88%) Coaching
13 257 (3.85%) Line Management
14 255 (3.82%) PRINCE2
15 253 (3.79%) CRM
16 249 (3.73%) Agile Software Development
17 241 (3.61%) Stakeholder Management
18 228 (3.41%) ITSM
18 228 (3.41%) Change Control
19 227 (3.40%) Time Management
Programming Languages
1 1091 (16.33%) SQL
2 284 (4.25%) Java
3 195 (2.92%) C#
4 153 (2.29%) PL/SQL
4 153 (2.29%) PowerShell
5 139 (2.08%) JavaScript
6 130 (1.95%) C
7 123 (1.84%) T-SQL
8 104 (1.56%) Shell Script
9 103 (1.54%) Perl
10 59 (0.88%) PHP
11 54 (0.81%) VB
12 51 (0.76%) VB.NET
13 49 (0.73%) Bash Shell
14 45 (0.67%) ABAP
15 38 (0.57%) Python
16 30 (0.45%) C++
17 22 (0.33%) VBA
17 22 (0.33%) JCL
18 21 (0.31%) VBScript
Qualifications
1 786 (11.76%) Degree
2 691 (10.34%) Cisco Certification
3 552 (8.26%) Microsoft Certification
4 542 (8.11%) CCNA
5 436 (6.52%) Security Cleared
6 384 (5.75%) ITIL Certification
7 337 (5.04%) MCSE
8 333 (4.98%) SC Cleared
9 297 (4.44%) MCP
10 289 (4.33%) CCNP
11 180 (2.69%) VCP4
12 177 (2.65%) MCSA
13 130 (1.95%) ITIL Foundation Certificate
14 117 (1.75%) MCITP
15 83 (1.24%) DV Cleared
16 68 (1.02%) MCTS
17 64 (0.96%) VMware Certified Professional (VCP)
18 58 (0.87%) HND
19 55 (0.82%) A+ Certification
20 48 (0.72%) Citrix Certification
Quality Assurance & Compliance
1 132 (1.98%) QA
2 99 (1.48%) ISO/IEC 27001
3 51 (0.76%) ISO 9001
4 42 (0.63%) PCI DSS
5 35 (0.52%) Sarbanes-Oxley
6 23 (0.34%) COBIT
7 6 (0.090%) ISO 9000
7 6 (0.090%) HL7
8 5 (0.075%) JSP 440
9 3 (0.045%) DICOM
10 2 (0.030%) GMP
10 2 (0.030%) ISO/IEC 17799
10 2 (0.030%) 21 CFR Part 11
10 2 (0.030%) Data Quality
10 2 (0.030%) HIPAA
11 1 (0.015%) PMBOK
11 1 (0.015%) ISO 14001
11 1 (0.015%) GAMP
11 1 (0.015%) GxP
System Software
1 1452 (21.73%) Active Directory
2 688 (10.30%) VMware Infrastructure
3 238 (3.56%) XenApp
4 236 (3.53%) Hyper-V
5 202 (3.02%) vSphere
6 123 (1.84%) XenDesktop
7 105 (1.57%) VMware ESXi
8 103 (1.54%) Terminal Services
9 89 (1.33%) VMware ESX
10 75 (1.12%) Oracle RAC
11 51 (0.76%) Firmware
12 41 (0.61%) NFS
13 40 (0.60%) XenServer
14 39 (0.58%) Microsoft App-V
15 38 (0.57%) Citrix Presentation Server
16 26 (0.39%) Samba
17 25 (0.37%) vCloud
18 22 (0.33%) Oracle RMAN
19 16 (0.24%) UAG
20 14 (0.21%) VMware Workstation
Systems Management
1 269 (4.03%) SCCM
2 135 (2.02%) SCOM
3 105 (1.57%) Norton AntiVirus
4 85 (1.27%) Backup Exec
5 79 (1.18%) Nagios
6 78 (1.17%) NetBackup
7 61 (0.91%) Opsview
8 57 (0.85%) Puppet
9 52 (0.78%) OpenView
10 44 (0.66%) Cisco CUCM
11 39 (0.58%) WSUS
12 36 (0.54%) HP SIM
13 33 (0.49%) Cisco UCCX
14 32 (0.48%) Systems Management Server (SMS)
15 30 (0.45%) Symantec Endpoint Protection
16 28 (0.42%) HP Data Protector
17 25 (0.37%) Data Guard
17 25 (0.37%) Tivoli
18 22 (0.33%) Cisco Prime
19 21 (0.31%) CiscoWorks
Vendors
1 2072 (31.01%) Microsoft
2 1191 (17.82%) Cisco
3 1084 (16.22%) VMware
4 782 (11.70%) Citrix
5 602 (9.01%) Oracle
6 464 (6.94%) HP
7 310 (4.64%) Juniper
8 252 (3.77%) Symantec
9 228 (3.41%) CheckPoint
10 202 (3.02%) Remedy
11 193 (2.89%) SAP
12 189 (2.83%) NetApp
13 159 (2.38%) Dell
14 157 (2.35%) F5
15 155 (2.32%) SolarWinds
16 141 (2.11%) IBM
17 124 (1.86%) Avaya
18 122 (1.83%) Red Hat
19 101 (1.51%) EMC
20 98 (1.47%) Apple
Hertfordshire
Vertical IT
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 hours ago
Warrington, Cheshire
SCC
Salary: From £45,000 to £55,000 per annum Plus Car + Bonus
Posted: 2 hours ago
Nottingham, Nottinghamshire
Computer People
Salary: Health + pension + benefits
Posted: 2 hours ago
Hampshire
Sanderson
Salary: £50 - £55 per annum + benefits
Posted: 2 hours ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + benfits
Posted: 2 hours ago
Solihull, West Midlands (County)
TEKsystems
Salary: £19000 - £25000 per annum + Shift Allowance
Posted: 3 hours ago
Uxbridge, Middlesex
ReThink Recruitment
Salary: £60000.00 - £80000.00 per annum + Car allowance, bonus
Posted: 3 hours ago
Warwick, Warwickshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 3 hours ago
Warrington, Cheshire
Synergize Consulting
Salary: From £40,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 4 hours ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + Benefits
Posted: 4 hours ago
City, London
360 Resourcing Solutions
Salary: £30k - 40k per year
Posted: 4 hours ago
Gloucester, Gloucestershire
Heat Recruitment
Salary: From £25,000 to £30,000 per annum And 20% Shift Allowance
Posted: 4 hours ago
Nottingham, Nottinghamshire
Experian
Posted: 4 hours ago
Cheshire
Computer People
Salary: £25000.00 per annum + Benefits
Posted: 5 hours ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £22000 - £30000 per annum + bens
Posted: 5 hours ago
Surrey
Salt
Posted: 5 hours ago
London
Computer People
Salary: £30000.00 - £35000.00 per annum + 30% bonus
Posted: 5 hours ago
North London
Com-Com
Salary: From £28,000 to £32,000 per annum Car allowance, on call allowance and
Posted: 6 hours ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 60-65k
Posted: 6 hours ago
Central London / West End
ReThink Recruitment
Salary: £35000 - £40000.00 per annum + bonus & benefits
Posted: 7 hours ago