The table below looks at the statistics for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 93 123 112
Rank change year-on-year
+30 -11
Permanent jobs citing SLA 3297 2915 2761
As % of all permanent IT jobs located in the UK 3.05% 2.40% 2.53%
As % of the Quality Assurance & Compliance category 28.37% 22.84% 25.38%
Number of salaries quoted 2539 2375 2235
Average salary £36,000 £36,000 £40,000
Average salary % change year-on-year
- -10.00%
90% offered a salary of more than £22,000 £22,000 £22,000
10% offered a salary of more than £60,000 £57,750 £60,000
UK excluding London average salary £35,000 £33,250 £36,000
% change year-on-year
+5.26% -7.63%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11621 12764 10880
As % of all permanent IT jobs located in the UK 10.75% 10.53% 9.99%
Number of salaries quoted 9154 10017 8800
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 28 May 2015 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +36 3044 £37,000 +1.36% 326
London +31 969 £42,500 -5.55% 85
South East +22 861 £32,500 - 75
City of London +46 274 £42,500 -10.52% 27
East of England +37 272 £40,000 +14.28% 24
Berkshire +21 259 £32,500 -10.95% 21
West Midlands +63 224 £34,333 +4.03% 30
Yorkshire -5 202 £33,750 +3.84% 19
South West 0 190 £35,000 +2.18% 19
North West -8 184 £40,000 +11.88% 44
Hampshire +27 167 £33,500 +11.66% 15
East Midlands +27 158 £27,250 -6.03% 21
Reading +23 144 £25,438 -32.16% 8
Buckinghamshire +14 135 £32,000 +3.22% 20
Surrey +27 131 £32,500 - 10
Hertfordshire +38 121 £41,750 +7.74% 14
West Yorkshire -16 118 £34,000 +4.61% 12
Milton Keynes +4 89 £27,500 -21.42% 11
Leeds -26 88 £35,000 +6.06% 9
Birmingham +26 85 £42,500 +3.65% 14
Scotland -8 83 £36,500 -2.66% 17
Manchester -14 81 £40,000 +14.28% 29
Wales 0 65 £38,000 +24.59% 8
West Sussex +7 64 £42,500 +30.76% 3
Cheshire +17 60 £37,500 +15.38% 11
Bedfordshire +21 59 £45,000 +12.50% 3
Wiltshire +4 58 £35,000 -1.40% 8
Leicestershire +47 54 £25,000 -37.50% 3
Southampton +20 53 £30,500 -16.43% 2
Essex +12 53 £40,000 +23.07% 3

SLA
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2637 (40.31%) ITIL
2 2532 (38.70%) Windows
3 2020 (30.88%) Microsoft
4 1484 (22.68%) Active Directory
5 1379 (21.08%) Service Delivery
6 1255 (19.18%) Finance
7 1179 (18.02%) Cisco
8 1145 (17.50%) MS Excel
9 1134 (17.33%) VMware
10 1048 (16.02%) SQL
11 1026 (15.68%) MS Office
12 929 (14.20%) Service Management
13 832 (12.72%) MS Exchange
14 813 (12.43%) Firewall
15 798 (12.20%) Windows Server 2008
16 764 (11.68%) Linux
17 750 (11.46%) VMware Infrastructure
18 733 (11.20%) Citrix
19 701 (10.72%) Incident Management
20 687 (10.50%) Cisco Certification
21 663 (10.13%) Degree
22 660 (10.09%) Change Management
23 659 (10.07%) SQL Server
24 642 (9.81%) Windows 7
25 637 (9.74%) WAN
26 605 (9.25%) DNS
27 604 (9.23%) Analytical Skills
28 595 (9.10%) LAN
29 592 (9.05%) Telecoms
30 570 (8.71%) Problem Management

SLA
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 832 (12.72%) MS Exchange
2 349 (5.33%) SharePoint
3 342 (5.23%) Exchange Server 2010
4 262 (4.00%) Exchange Server 2007
5 235 (3.59%) IIS
6 216 (3.30%) Lync
7 141 (2.16%) Exchange Server 2013
8 132 (2.02%) Blackberry Enterprise Server
9 123 (1.88%) Exchange Server 2003
9 123 (1.88%) Apache
10 90 (1.38%) Tomcat
11 81 (1.24%) IBM Notes
12 68 (1.04%) Office Communications Server
13 47 (0.72%) WebLogic
14 40 (0.61%) SharePoint 2010
15 37 (0.57%) SharePoint 2013
16 36 (0.55%) NetWeaver
17 28 (0.43%) Drupal
18 22 (0.34%) CMS
18 22 (0.34%) JBoss
Applications
1 1145 (17.50%) MS Excel
2 1026 (15.68%) MS Office
3 94 (1.44%) MS Visio
4 86 (1.31%) MS PowerPoint
5 33 (0.50%) MS Project
6 18 (0.28%) Spreadsheet
7 6 (0.092%) InfoPath
8 5 (0.076%) Adobe Creative Suite
9 3 (0.046%) SPSS
10 2 (0.031%) Adobe After Effects
11 1 (0.015%) AutoCAD
11 1 (0.015%) Windchill
Business Applications
1 65 (0.99%) Oracle EBS
2 46 (0.70%) Dynamics CRM
3 40 (0.61%) SAP FI
4 36 (0.55%) Oracle EBS R12
4 36 (0.55%) SAP FI/CO
4 36 (0.55%) SAP CO
5 35 (0.54%) Oracle General Ledger
6 33 (0.50%) Oracle Payables
7 32 (0.49%) Oracle Receivables
7 32 (0.49%) Oracle Assets
8 27 (0.41%) Remedy ITSM
9 26 (0.40%) Oracle Applications
10 25 (0.38%) Oracle Procure-to-Pay
11 22 (0.34%) Oracle Subledger Accounting
12 21 (0.32%) SAP Oil and Gas
12 21 (0.32%) Oracle iProcurement
12 21 (0.32%) Oracle Cash Management
13 19 (0.29%) Oracle Financials
14 18 (0.28%) Dynamics AX
15 16 (0.24%) assyst
Cloud Services
1 183 (2.80%) Office 365
2 98 (1.50%) Amazon AWS
3 63 (0.96%) SaaS
4 57 (0.87%) Microsoft Azure
5 29 (0.44%) Cloud Computing
6 18 (0.28%) Mimecast
7 13 (0.20%) IaaS
8 7 (0.11%) Amazon EC2
8 7 (0.11%) Joyent
8 7 (0.11%) Google Cloud Platform
9 6 (0.092%) PaaS
9 6 (0.092%) Google Analytics
10 4 (0.061%) Google Apps
11 3 (0.046%) Yammer
11 3 (0.046%) Virtual Private Cloud
12 1 (0.015%) Force.com
12 1 (0.015%) SuccessFactors
12 1 (0.015%) Google Drive
Communications & Networking
1 813 (12.43%) Firewall
2 637 (9.74%) WAN
3 605 (9.25%) DNS
4 595 (9.10%) LAN
5 531 (8.12%) TCP/IP
6 433 (6.62%) DHCP
7 407 (6.22%) VPN
8 403 (6.16%) SAN
9 357 (5.46%) VoIP
10 300 (4.59%) Internet
11 236 (3.61%) Wireless
12 235 (3.59%) MPLS
13 221 (3.38%) BGP
14 177 (2.71%) Cisco ASA
15 140 (2.14%) OSPF
16 137 (2.09%) NAS
17 136 (2.08%) Cisco Nexus
18 126 (1.93%) Cisco IOS
19 114 (1.74%) Network Security
20 106 (1.62%) VLAN
Database & Business Intelligence
1 659 (10.07%) SQL Server
2 205 (3.13%) SQL Server 2008
3 194 (2.97%) MySQL
4 137 (2.09%) Oracle Database
5 129 (1.97%) SQL Server 2005
6 111 (1.70%) Relational Database
7 102 (1.56%) Data Warehouse
8 95 (1.45%) SQL Server Integration Services
9 91 (1.39%) Oracle Reports
10 86 (1.31%) SQL Server Reporting Services
11 59 (0.90%) SQL Server 2012
12 55 (0.84%) Oracle Database 10g
13 54 (0.83%) Oracle Database 11g
14 43 (0.66%) RDBMS
14 43 (0.66%) DB2
14 43 (0.66%) SQL Server Analysis Services
15 36 (0.55%) BusinessObjects
16 35 (0.54%) Crystal Reports
16 35 (0.54%) SAP BW
17 33 (0.50%) DTS
Development Applications
1 56 (0.86%) JIRA
2 41 (0.63%) Visual Studio
3 32 (0.49%) VSS/SourceSafe
4 28 (0.43%) Team Foundation Server
5 22 (0.34%) Hudson
5 22 (0.34%) Jenkins
6 20 (0.31%) Subversion
6 20 (0.31%) Maven
6 20 (0.31%) Oracle Forms
7 15 (0.23%) Ant
7 15 (0.23%) NUnit
8 14 (0.21%) SQL Server Management Studio (SSMS)
9 13 (0.20%) Eclipse
9 13 (0.20%) Toad
10 12 (0.18%) MSI
11 10 (0.15%) Git (software)
11 10 (0.15%) CruiseControl
11 10 (0.15%) JUnit
12 8 (0.12%) Apache Ivy
12 8 (0.12%) Rational Performance Tester
General
1 1255 (19.18%) Finance
2 592 (9.05%) Telecoms
3 276 (4.22%) Retail
4 249 (3.81%) Banking
5 190 (2.90%) Legal
6 94 (1.44%) Marketing
7 84 (1.28%) Manufacturing
8 83 (1.27%) Advertising
9 80 (1.22%) Law
10 70 (1.07%) Back Office
11 53 (0.81%) Billing
12 50 (0.76%) Financial Institution
13 49 (0.75%) Front Office
14 39 (0.60%) German Language
15 37 (0.57%) Investment Banking
16 36 (0.55%) French Language
17 25 (0.38%) Pharmaceutical
18 24 (0.37%) International Banking
18 24 (0.37%) General Ledger
19 23 (0.35%) Publishing
Job Titles
1 1520 (23.23%) Analyst
2 678 (10.36%) Service Manager
3 646 (9.87%) Support Engineer
4 606 (9.26%) Support Analyst
5 521 (7.96%) Service Analyst
6 500 (7.64%) Service Desk Analyst
7 348 (5.32%) Delivery Manager
8 338 (5.17%) Network Engineer
9 317 (4.85%) 2nd Line Support
10 304 (4.65%) Applications Support
11 300 (4.59%) Services Delivery Manager
12 277 (4.23%) Team Leader
13 259 (3.96%) Administrator
14 258 (3.94%) IT Support
15 209 (3.19%) 1st Line Support
16 201 (3.07%) Consultant
17 195 (2.98%) Technical Support
18 194 (2.97%) Infrastructure Engineer
19 180 (2.75%) Developer
20 140 (2.14%) Systems Administrator
Libraries, Frameworks & Software Standards
1 261 (3.99%) .NET
2 164 (2.51%) Web Services
3 142 (2.17%) HTML
4 136 (2.08%) XML
5 99 (1.51%) CSS
6 81 (1.24%) J2EE
7 80 (1.22%) ASP.NET
8 65 (0.99%) Middleware
9 48 (0.73%) XSLT
10 41 (0.63%) WinForms
11 40 (0.61%) Spring
12 36 (0.55%) Ajax
13 35 (0.54%) REST
14 34 (0.52%) jQuery
15 32 (0.49%) Oracle Fusion
16 28 (0.43%) LINQ
17 26 (0.40%) JSON
17 26 (0.40%) JSP
18 25 (0.38%) SOAP
18 25 (0.38%) HTML5
Miscellaneous
1 604 (9.23%) Analytical Skills
2 483 (7.38%) Data Centre
3 341 (5.21%) Management Information System
4 234 (3.58%) Blackberry
5 146 (2.23%) Replication
6 144 (2.20%) Clustering
7 122 (1.86%) Statistics
8 113 (1.73%) Computer Science
9 100 (1.53%) CMDB
10 71 (1.09%) Video Conferencing
11 67 (1.02%) iPhone
11 67 (1.02%) Performance Metrics
12 66 (1.01%) Mathematics
13 61 (0.93%) Thin Client
13 61 (0.93%) Fat Client
14 58 (0.89%) Mainframe
15 57 (0.87%) User Experience
16 49 (0.75%) Enterprise Software
17 46 (0.70%) Client/Server
18 37 (0.57%) Life Science
Operating Systems
1 2532 (38.70%) Windows
2 798 (12.20%) Windows Server 2008
3 764 (11.68%) Linux
4 642 (9.81%) Windows 7
5 508 (7.77%) Windows Server 2003
6 493 (7.54%) Windows Server 2012
7 445 (6.80%) UNIX
8 353 (5.40%) Windows XP
9 345 (5.27%) Windows 8
10 169 (2.58%) Solaris
11 124 (1.90%) Red Hat Enterprise Linux
12 112 (1.71%) Windows Vista
13 89 (1.36%) Android
14 70 (1.07%) Mac OS X
15 45 (0.69%) CentOS
16 43 (0.66%) Windows 2000
16 43 (0.66%) Debian
16 43 (0.66%) Apple iOS
16 43 (0.66%) Windows 2000 Server
17 41 (0.63%) AIX
Processes & Methodologies
1 2637 (40.31%) ITIL
2 1379 (21.08%) Service Delivery
3 929 (14.20%) Service Management
4 701 (10.72%) Incident Management
5 660 (10.09%) Change Management
6 570 (8.71%) Problem Management
7 532 (8.13%) Project Management
8 440 (6.73%) Mentoring
9 388 (5.93%) Root Cause Analysis
10 325 (4.97%) Continuous Improvement
11 283 (4.33%) Agile Software Development
12 273 (4.17%) Line Management
13 271 (4.14%) Disaster Recovery
14 269 (4.11%) CRM
15 251 (3.84%) Time Management
16 236 (3.61%) Change Control
17 224 (3.42%) PRINCE2
18 217 (3.32%) ITSM
18 217 (3.32%) Stakeholder Management
19 213 (3.26%) Coaching
Programming Languages
1 1048 (16.02%) SQL
2 266 (4.07%) Java
3 208 (3.18%) PowerShell
4 155 (2.37%) C#
5 120 (1.83%) JavaScript
5 120 (1.83%) PL/SQL
6 114 (1.74%) T-SQL
7 107 (1.64%) C
8 100 (1.53%) Perl
9 83 (1.27%) Shell Script
10 66 (1.01%) PHP
11 54 (0.83%) Python
12 53 (0.81%) Bash Shell
13 50 (0.76%) VBScript
14 45 (0.69%) VB.NET
15 41 (0.63%) ABAP
16 39 (0.60%) VB
17 34 (0.52%) VBA
18 29 (0.44%) Ruby
19 25 (0.38%) COBOL
Qualifications
1 687 (10.50%) Cisco Certification
2 663 (10.13%) Degree
3 566 (8.65%) Microsoft Certification
4 547 (8.36%) CCNA
5 449 (6.86%) Security Cleared
6 401 (6.13%) ITIL Certification
7 349 (5.33%) SC Cleared
8 338 (5.17%) MCSE
9 299 (4.57%) CCNP
10 254 (3.88%) MCP
11 181 (2.77%) MCSA
12 119 (1.82%) MCITP
13 118 (1.80%) DV Cleared
14 116 (1.77%) ITIL Foundation Certificate
15 68 (1.04%) VMware Certified Professional (VCP)
16 65 (0.99%) HND
17 64 (0.98%) A+ Certification
18 59 (0.90%) MCTS
19 40 (0.61%) CCIE
20 36 (0.55%) PMI Certification
Quality Assurance & Compliance
1 146 (2.23%) QA
2 115 (1.76%) ISO/IEC 27001
3 96 (1.47%) ISO 9001
4 46 (0.70%) PCI DSS
5 38 (0.58%) Sarbanes-Oxley
6 15 (0.23%) COBIT
7 13 (0.20%) JSP 440
8 9 (0.14%) ISO 9000
9 7 (0.11%) HL7
10 5 (0.076%) ISO 14001
10 5 (0.076%) HIPAA
11 4 (0.061%) ISO/IEC 20000
11 4 (0.061%) 21 CFR Part 11
11 4 (0.061%) GMP
12 3 (0.046%) DICOM
12 3 (0.046%) Data Quality
13 1 (0.015%) BS7799
13 1 (0.015%) PMBOK
System Software
1 1484 (22.68%) Active Directory
2 750 (11.46%) VMware Infrastructure
3 317 (4.85%) Hyper-V
4 210 (3.21%) vSphere
5 200 (3.06%) XenApp
6 124 (1.90%) VMware ESXi
7 118 (1.80%) VMware ESX
8 113 (1.73%) XenDesktop
9 84 (1.28%) Terminal Services
10 70 (1.07%) Oracle RAC
11 45 (0.69%) Microsoft App-V
12 42 (0.64%) NFS
12 42 (0.64%) Firmware
13 41 (0.63%) Citrix Presentation Server
14 40 (0.61%) XenServer
15 24 (0.37%) iptables
15 24 (0.37%) Samba
16 23 (0.35%) vCloud
17 22 (0.34%) Xen
17 22 (0.34%) VMware Workstation
Systems Management
1 302 (4.62%) SCCM
2 148 (2.26%) SCOM
3 86 (1.31%) Nagios
4 69 (1.05%) Backup Exec
5 66 (1.01%) NetBackup
6 64 (0.98%) Norton AntiVirus
7 59 (0.90%) Opsview
8 52 (0.79%) Puppet
9 38 (0.58%) HP Data Protector
10 36 (0.55%) OpenView
11 34 (0.52%) Cisco Prime
12 33 (0.50%) WSUS
13 29 (0.44%) Cisco CUCM
13 29 (0.44%) HP SIM
14 27 (0.41%) Cisco LMS
14 27 (0.41%) Symantec Endpoint Protection
15 26 (0.40%) Data Guard
16 25 (0.38%) Tivoli
16 25 (0.38%) Opscode Chef
16 25 (0.38%) vMotion
Vendors
1 2020 (30.88%) Microsoft
2 1179 (18.02%) Cisco
3 1134 (17.33%) VMware
4 733 (11.20%) Citrix
5 527 (8.06%) Oracle
6 483 (7.38%) HP
7 252 (3.85%) Juniper
8 216 (3.30%) CheckPoint
9 206 (3.15%) Remedy
10 189 (2.89%) Dell
10 189 (2.89%) NetApp
11 188 (2.87%) Symantec
12 187 (2.86%) SAP
13 181 (2.77%) F5
14 123 (1.88%) SolarWinds
15 120 (1.83%) IBM
16 119 (1.82%) Apple
17 118 (1.80%) Avaya
18 117 (1.79%) EMC
19 116 (1.77%) Red Hat
Hillingdon, Middlesex
Celgene
Posted: 5 hours ago
London
Atos
Salary: Competitive Salary plus Benefits
Posted: 11 hours ago
South West London
Salt
Salary: £40000 - £50000 per annum + Benefits
Posted: 11 hours ago
London
Ascent People Ltd
Salary: £35000 - £50000 per annum + Flexible Benefits
Posted: 11 hours ago
Bridgend, Mid Glamorgan
Intapeople
Salary: £24000 - £27000 per annum
Posted: 11 hours ago
United Kingdom
Assurant Solutions Careers
Posted: 11 hours ago
London
Talent International
Salary: £40000 - £45000 per annum
Posted: 12 hours ago
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: From £25,000 to £32,000 per annum + Bens
Posted: 12 hours ago
City, London
Eutopia Solutions Ltd
Salary: £40000 - £49000 per annum + benefits
Posted: 12 hours ago
Runcorn, Cheshire
Global Technology Solutions Ltd
Salary: £21000 - £25000 per annum + 10% Bonus
Posted: 13 hours ago
High Wycombe, Buckinghamshire
Involved Solutions Ltd
Salary: £37500 - £45000 per annum + Benefits
Posted: 13 hours ago
Swindon, Wiltshire
FT Select
Salary: From £35,000 to £40,000 per annum
Posted: 13 hours ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £27000 per annum
Posted: 13 hours ago
Hemel Hempstead, Hertfordshire
Connectus
Salary: £50000 per annum + £5,000 bonus
Posted: 14 hours ago
Manchester, Lancashire
NCC Group
Posted: 14 hours ago
Milton Keynes, Buckinghamshire
Latcom Ltd
Salary: From £45,000 to £50,000 per annum + Bonuses
Posted: 14 hours ago
Hatfield, Hertfordshire
ComputaCenter
Salary: flexible benefits scheme
Posted: 14 hours ago
London
Opus IT Consulting
Salary: £40000.00 - £50000.00 per annum
Posted: 15 hours ago
Slough, Berkshire
Talent International
Salary: £40000 - £45000 per annum + benefits
Posted: 15 hours ago
Borehamwood, Hertfordshire
Latcom Ltd
Salary: Market rates + benefits
Posted: 15 hours ago