The first table below looks at the demand for SLA skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 103 106 110
Rank change year-on-year
+3 +4
Permanent jobs citing SLA 2993 2788 2871
As % of all permanent IT jobs located in the UK 2.56% 2.56% 2.44%
As % of the Quality Assurance & Compliance category 24.15% 25.25% 25.21%
Number of salaries quoted 2342 2226 2306
Average salary £37,000 £40,000 £37,500
Average salary % change year-on-year
-7.50% +6.66%
90% offered a salary of more than £22,000 £22,500 £23,000
10% offered a salary of more than £62,100 £62,500 £60,000
UK excluding London average salary £34,000 £37,250 £35,000
% change year-on-year
-8.72% +6.42%
Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
12394 11040 11388
As % of all permanent IT jobs located in the UK 10.60% 10.15% 9.66%
Number of salaries quoted 9616 8760 9368
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £28,000 £28,500
10% offered a salary of more than £70,000 £72,500 £72,500
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA within the UK.

SLA Salary Trend in the UK

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA over the 3 months to 29 July 2014 within the UK.

SLA Salary Histogram in the UK

SLA
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 2778 £37,000 -7.50% 346
London -8 934 £47,500 - 101
South East +2 711 £32,500 -10.34% 80
Yorkshire -19 237 £34,750 -6.08% 37
City of London +6 232 £47,500 -5.00% 33
Berkshire +13 226 £37,500 -1.31% 30
South West +16 218 £30,250 -13.57% 33
North West +8 210 £37,750 +24.79% 20
East of England -15 203 £36,000 -15.29% 20
West Yorkshire -1 175 £35,000 - 24
Hampshire +32 130 £27,000 -16.92% 8
Surrey -13 130 £32,500 -21.21% 13
West Midlands -20 128 £32,500 -18.75% 28
East Midlands +39 119 £32,500 -2.98% 25
Leeds -21 117 £35,000 +16.66% 17
Scotland +11 100 £35,000 +7.69% 17
Manchester +17 87 £32,500 -8.45% 8
Buckinghamshire -10 78 £28,000 -13.84% 8
Reading +3 69 £35,000 - 10
Wales +25 67 £34,500 -8.00% 8
Hertfordshire +6 63 £45,000 +5.88% 8
South Wales +26 59 £35,000 -6.66% 8
Cheshire -8 59 £30,000 +1.69% 6
Wiltshire -14 57 £25,000 -28.57% 13
Kent +16 54 £29,500 -7.81% 4
Bedfordshire -29 49 £41,250 -8.33% 6
Bristol +17 47 £36,250 -0.68% 4
South Yorkshire +2 47 £29,900 -27.51% 8
Essex 0 44 £35,000 -31.70% 1
Birmingham -1 43 £32,500 -23.52% 13

SLA
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2441 (41.29%) ITIL
2 2148 (36.33%) Windows
3 1730 (29.26%) Microsoft
4 1245 (21.06%) Service Delivery
5 1226 (20.74%) Finance
6 1212 (20.50%) Active Directory
7 1130 (19.11%) MS Excel
8 1067 (18.05%) SQL
9 852 (14.41%) Service Management
10 851 (14.39%) VMware
11 827 (13.99%) MS Office
12 760 (12.86%) Cisco
13 723 (12.23%) SQL Server
14 666 (11.27%) Linux
15 656 (11.10%) Degree
16 646 (10.93%) MS Exchange
17 641 (10.84%) Change Management
18 633 (10.71%) Windows Server 2008
19 624 (10.55%) Citrix
20 613 (10.37%) Incident Management
21 606 (10.25%) Oracle
22 588 (9.95%) Microsoft Certification
23 582 (9.84%) Windows Server 2003
24 564 (9.54%) VMware Infrastructure
25 554 (9.37%) Windows 7
26 536 (9.07%) Firewall
27 500 (8.46%) Project Management
28 493 (8.34%) Problem Management
29 487 (8.24%) DNS
30 482 (8.15%) HP

SLA
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 646 (10.93%) MS Exchange
2 275 (4.65%) Exchange Server 2010
3 272 (4.60%) SharePoint
4 213 (3.60%) IIS
5 186 (3.15%) Exchange Server 2007
6 167 (2.82%) Exchange Server 2003
7 142 (2.40%) Lync
8 129 (2.18%) Apache
9 114 (1.93%) Blackberry Enterprise Server
10 98 (1.66%) Exchange Server 2013
11 87 (1.47%) Tomcat
12 85 (1.44%) CMS
13 41 (0.69%) SharePoint 2010
14 37 (0.63%) Oracle Workflow
15 34 (0.58%) WordPress
16 30 (0.51%) IBM Notes
17 29 (0.49%) SharePoint 2013
18 25 (0.42%) OpenStack
18 25 (0.42%) Drupal
18 25 (0.42%) WebSphere
Applications
1 1130 (19.11%) MS Excel
2 827 (13.99%) MS Office
3 103 (1.74%) MS PowerPoint
4 65 (1.10%) MS Visio
5 33 (0.56%) MS Project
6 17 (0.29%) Spreadsheet
7 14 (0.24%) InfoPath
8 10 (0.17%) Photoshop
9 6 (0.10%) InDesign
10 4 (0.068%) FastStats
11 2 (0.034%) Maya
11 2 (0.034%) 3ds Max
12 1 (0.017%) Acrobat
12 1 (0.017%) PowerPivot
Business Applications
1 128 (2.17%) Oracle EBS
2 108 (1.83%) Oracle EBS R12
3 69 (1.17%) Oracle General Ledger
4 66 (1.12%) Dynamics CRM
5 63 (1.07%) Oracle Financials
6 59 (1.00%) Oracle Payables
7 52 (0.88%) Oracle Receivables
7 52 (0.88%) Oracle Applications
8 43 (0.73%) Oracle 11i
8 43 (0.73%) Oracle Assets
9 34 (0.58%) Oracle Cash Management
10 30 (0.51%) Oracle iProcurement
10 30 (0.51%) Oracle Subledger Accounting
11 27 (0.46%) SAP FI
11 27 (0.46%) SAP FI/CO
11 27 (0.46%) SAP CO
12 23 (0.39%) Oracle E-Business Tax
13 22 (0.37%) Remedy ITSM
14 18 (0.30%) Oracle Internet Expenses
15 13 (0.22%) Dynamics AX
Cloud Services
1 116 (1.96%) Office 365
2 74 (1.25%) SaaS
3 63 (1.07%) Microsoft Azure
4 51 (0.86%) Cloud Computing
5 18 (0.30%) Amazon AWS
5 18 (0.30%) PaaS
5 18 (0.30%) IaaS
6 6 (0.10%) Amazon EC2
7 4 (0.068%) Taleo
8 2 (0.034%) IBM SmartCloud
8 2 (0.034%) Heroku
9 1 (0.017%) Google Apps
9 1 (0.017%) Google Compute Engine
9 1 (0.017%) ElastiCache
9 1 (0.017%) GitHub
Communications & Networking
1 536 (9.07%) Firewall
2 487 (8.24%) DNS
3 456 (7.71%) TCP/IP
4 446 (7.54%) LAN
5 441 (7.46%) WAN
6 398 (6.73%) SAN
7 323 (5.46%) VPN
8 318 (5.38%) DHCP
9 242 (4.09%) Internet
10 202 (3.42%) VoIP
11 200 (3.38%) Wireless
12 152 (2.57%) NAS
13 119 (2.01%) FTP
14 96 (1.62%) Network Security
15 88 (1.49%) BGP
16 87 (1.47%) SSL
17 81 (1.37%) Cisco ASA
18 80 (1.35%) MPLS
19 76 (1.29%) VLAN
20 63 (1.07%) iSCSI
Database & Business Intelligence
1 723 (12.23%) SQL Server
2 176 (2.98%) SQL Server 2008
3 156 (2.64%) MySQL
4 150 (2.54%) SQL Server Reporting Services
5 123 (2.08%) Oracle Reports
5 123 (2.08%) Relational Database
6 116 (1.96%) SQL Server 2005
7 111 (1.88%) SQL Server Integration Services
8 99 (1.67%) Oracle Database
9 52 (0.88%) Data Warehouse
10 51 (0.86%) DB2
11 43 (0.73%) Oracle Discoverer
12 36 (0.61%) Oracle Database 10g
13 34 (0.58%) Crystal Reports
13 34 (0.58%) MongoDB
13 34 (0.58%) NoSQL
14 32 (0.54%) Oracle Database 11g
15 31 (0.52%) SQL Server Analysis Services
16 29 (0.49%) RDBMS
17 27 (0.46%) SQL Server 2012
Development Applications
1 54 (0.91%) Oracle Forms
2 47 (0.79%) JIRA
3 44 (0.74%) Team Foundation Server
4 36 (0.61%) Git (software)
5 34 (0.58%) Subversion
6 27 (0.46%) Visual Studio
7 23 (0.39%) Oracle APEX
8 20 (0.34%) Maven
9 19 (0.32%) Toad
10 15 (0.25%) ProC
10 15 (0.25%) Jenkins
11 9 (0.15%) MSI
12 8 (0.14%) InstallShield
12 8 (0.14%) VSS/SourceSafe
13 6 (0.10%) JUnit
13 6 (0.10%) SQL Server Management Studio (SSMS)
14 5 (0.085%) Hudson
14 5 (0.085%) AdminStudio
15 4 (0.068%) CruiseControl
15 4 (0.068%) YourKit
General
1 1226 (20.74%) Finance
2 474 (8.02%) Telecoms
3 235 (3.97%) Retail
4 208 (3.52%) Banking
5 177 (2.99%) Legal
6 171 (2.89%) Marketing
7 128 (2.17%) Back Office
8 100 (1.69%) Advertising
9 83 (1.40%) Law
10 81 (1.37%) Billing
11 58 (0.98%) French Language
12 47 (0.79%) German Language
13 45 (0.76%) Investment Banking
14 43 (0.73%) Manufacturing
15 38 (0.64%) Publishing
16 35 (0.59%) Local Government
17 32 (0.54%) General Ledger
18 29 (0.49%) Pharmaceutical
19 27 (0.46%) Financial Institution
20 26 (0.44%) Front Office
Job Titles
1 1515 (25.63%) Analyst
2 720 (12.18%) Support Analyst
3 655 (11.08%) Service Manager
4 522 (8.83%) Support Engineer
5 445 (7.53%) Service Analyst
6 383 (6.48%) Service Desk Analyst
7 369 (6.24%) Applications Support
8 330 (5.58%) Delivery Manager
9 318 (5.38%) Services Delivery Manager
10 290 (4.91%) 2nd Line Support
11 282 (4.77%) Team Leader
12 259 (4.38%) Administrator
13 250 (4.23%) Consultant
14 222 (3.76%) Technical Support
15 207 (3.50%) IT Support
16 184 (3.11%) 1st Line Support
17 178 (3.01%) Support Manager
18 176 (2.98%) Applications Support Analyst
19 160 (2.71%) Developer
20 141 (2.38%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 250 (4.23%) .NET
2 181 (3.06%) XML
3 179 (3.03%) HTML
4 163 (2.76%) Web Services
5 129 (2.18%) CSS
6 77 (1.30%) jQuery
7 69 (1.17%) ASP.NET
8 55 (0.93%) Middleware
9 34 (0.58%) Ajax
10 33 (0.56%) LAMP
11 32 (0.54%) WCF
11 32 (0.54%) HTML5
12 29 (0.49%) COM
13 26 (0.44%) .NET Framework
14 22 (0.37%) ASP.NET Web Forms
15 21 (0.36%) SOAP
16 20 (0.34%) J2EE
17 16 (0.27%) JMS
18 15 (0.25%) ASP.NET MVC
19 13 (0.22%) Oracle Fusion
Miscellaneous
1 331 (5.60%) Management Information System
2 252 (4.26%) Blackberry
3 149 (2.52%) Computer Science
4 138 (2.33%) Statistics
5 113 (1.91%) Clustering
6 100 (1.69%) Replication
7 78 (1.32%) Open Source
8 69 (1.17%) Enterprise Software
9 66 (1.12%) Firmware
10 62 (1.05%) Mathematics
11 55 (0.93%) CMDB
12 53 (0.90%) Client/Server
13 49 (0.83%) Video Conferencing
14 40 (0.68%) Fat Client
14 40 (0.68%) Thin Client
15 37 (0.63%) iPhone
16 36 (0.61%) PDA
17 33 (0.56%) Hedge funds
18 31 (0.52%) Enterprise Storage
19 30 (0.51%) CLARiiON
Operating Systems
1 2148 (36.33%) Windows
2 666 (11.27%) Linux
3 633 (10.71%) Windows Server 2008
4 582 (9.84%) Windows Server 2003
5 554 (9.37%) Windows 7
6 444 (7.51%) UNIX
7 437 (7.39%) Windows XP
8 248 (4.19%) Windows Server 2012
9 202 (3.42%) Windows 8
10 155 (2.62%) Solaris
11 108 (1.83%) Red Hat Enterprise Linux
12 98 (1.66%) Windows Vista
13 85 (1.44%) Ubuntu
14 82 (1.39%) AIX
15 67 (1.13%) CentOS
16 50 (0.85%) Windows 2000 Server
17 46 (0.78%) Windows 2000
18 44 (0.74%) Android
19 42 (0.71%) HPUX
19 42 (0.71%) Mac OS X
Processes & Methodologies
1 2441 (41.29%) ITIL
2 1245 (21.06%) Service Delivery
3 852 (14.41%) Service Management
4 641 (10.84%) Change Management
5 613 (10.37%) Incident Management
6 500 (8.46%) Project Management
7 493 (8.34%) Problem Management
8 332 (5.62%) Continuous Improvement
9 280 (4.74%) Root Cause Analysis
10 267 (4.52%) CRM
11 229 (3.87%) PRINCE2
12 222 (3.76%) Disaster Recovery
13 219 (3.70%) Stakeholder Management
14 218 (3.69%) ITSM
15 214 (3.62%) Time Management
16 194 (3.28%) Business Intelligence
17 180 (3.04%) Change Control
18 178 (3.01%) E-Commerce
19 169 (2.86%) Capacity Management
20 154 (2.60%) Performance Management
Programming Languages
1 1067 (18.05%) SQL
2 219 (3.70%) Java
3 161 (2.72%) JavaScript
4 150 (2.54%) C#
5 132 (2.23%) PowerShell
6 127 (2.15%) PL/SQL
7 107 (1.81%) T-SQL
7 107 (1.81%) C
8 105 (1.78%) Python
9 96 (1.62%) Perl
10 81 (1.37%) Shell Script
11 78 (1.32%) PHP
12 70 (1.18%) Bash Shell
13 54 (0.91%) VB
14 48 (0.81%) Ruby
15 34 (0.58%) C++
16 32 (0.54%) VBA
17 29 (0.49%) ABAP
18 21 (0.36%) Korn
19 20 (0.34%) VB.NET
Qualifications
1 656 (11.10%) Degree
2 588 (9.95%) Microsoft Certification
3 415 (7.02%) Cisco Certification
4 405 (6.85%) ITIL Certification
5 354 (5.99%) CCNA
6 336 (5.68%) MCSE
7 331 (5.60%) Security Cleared
8 238 (4.03%) MCITP
9 237 (4.01%) MCP
10 204 (3.45%) SC Cleared
11 174 (2.94%) CCNP
12 161 (2.72%) MCSA
13 91 (1.54%) VMware Certified Professional (VCP)
14 90 (1.52%) ITIL Foundation Certificate
15 75 (1.27%) MCTS
16 46 (0.78%) DV Cleared
17 41 (0.69%) MOS
18 40 (0.68%) ISEB
19 38 (0.64%) PMI Certification
20 36 (0.61%) A+ Certification
Quality Assurance & Compliance
1 152 (2.57%) QA
2 84 (1.42%) ISO/IEC 27001
3 56 (0.95%) ISO 9001
4 31 (0.52%) Sarbanes-Oxley
5 19 (0.32%) PCI DSS
6 15 (0.25%) COBIT
7 9 (0.15%) ISO/IEC 20000
8 4 (0.068%) Data Quality
8 4 (0.068%) ISO 14001
9 3 (0.051%) ISO 9000
9 3 (0.051%) GxP
9 3 (0.051%) HL7
10 1 (0.017%) CESG Infosec
10 1 (0.017%) BS7799
10 1 (0.017%) TickIT
System Software
1 1212 (20.50%) Active Directory
2 564 (9.54%) VMware Infrastructure
3 195 (3.30%) Hyper-V
4 173 (2.93%) XenApp
5 138 (2.33%) VMware ESX
6 128 (2.17%) vSphere
7 84 (1.42%) VMware ESXi
8 64 (1.08%) XenDesktop
9 48 (0.81%) vCloud
10 39 (0.66%) XenServer
10 39 (0.66%) Terminal Services
11 37 (0.63%) VMware Server
12 36 (0.61%) NFS
13 30 (0.51%) UAG
14 25 (0.42%) Oracle RAC
15 24 (0.41%) Microsoft Virtual Server
15 24 (0.41%) Microsoft App-V
15 24 (0.41%) VMFS
16 20 (0.34%) Forefront TMG
17 19 (0.32%) Oracle RMAN
Systems Management
1 193 (3.26%) SCCM
2 141 (2.38%) Backup Exec
3 100 (1.69%) SCOM
4 73 (1.23%) Nagios
4 73 (1.23%) Puppet
5 71 (1.20%) Norton AntiVirus
6 59 (1.00%) NetBackup
7 55 (0.93%) WSUS
8 43 (0.73%) Tivoli
9 41 (0.69%) Opscode Chef
10 37 (0.63%) Oracle Enterprise Manager
11 27 (0.46%) Zenoss
12 24 (0.41%) Data Guard
12 24 (0.41%) ZABBIX
13 23 (0.39%) HP Data Protector
13 23 (0.39%) Cisco UCCX
14 19 (0.32%) CiscoWorks
14 19 (0.32%) Tivoli Storage Manager
14 19 (0.32%) HP SIM
15 18 (0.30%) OpenView
Vendors
1 1730 (29.26%) Microsoft
2 851 (14.39%) VMware
3 760 (12.86%) Cisco
4 624 (10.55%) Citrix
5 606 (10.25%) Oracle
6 482 (8.15%) HP
7 207 (3.50%) Symantec
8 199 (3.37%) NetApp
9 173 (2.93%) CheckPoint
10 162 (2.74%) Red Hat
11 161 (2.72%) Remedy
12 157 (2.66%) Juniper
13 156 (2.64%) Dell
14 153 (2.59%) SAP
15 138 (2.33%) EMC
16 104 (1.76%) IBM
16 104 (1.76%) F5
17 94 (1.59%) Avaya
18 85 (1.44%) Salesforce.com
19 80 (1.35%) McAfee
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Search Consultancy
Posted: 16 minutes ago
North London
Cyber Team
Salary: From £38,000 to £43,000 per annum
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Remit Resources
Salary: £40000 - £45000 per annum + Full Benefits Package
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Salary: From £30,000 to £38,000 per annum
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Newcastle Upon Tyne, Tyne and Wear
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Salary: From £27,000 to £28,000 per annum £27.5K + package
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Salary: From £23,000 to £27,000 per annum
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Salary: From £18,000 to £25,000 per annum
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Salary: £25000 - £34000 per annum + Shift Allowance
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Salary: £17000 per annum + bens
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Salary: £70000 - £85000 per annum
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