The table below looks at the statistics for CRM skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank - 30 30
Permanent jobs citing CRM 0 5 15
As % of all permanent IT jobs located in Northern Ireland - 2.86% 6.02%
As % of the Processes & Methodologies category - 3.97% 9.87%
Number of salaries quoted 0 2 6
Average salary - £53,750 £16,250
Average salary % change year-on-year
- +230.76%
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Permanent IT job ads with a match in the
Processes & Methodologies category
174 126 152
As % of all permanent IT jobs located in Northern Ireland 80.93% 72.00% 61.04%
Number of salaries quoted 97 88 76
Average salary £26,000 £40,000 £35,000
Average salary % change year-on-year
-35.00% +14.28%
90% offered a salary of more than £17,249 £28,400 £15,390
10% offered a salary of more than £47,500 £57,500 £47,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Northern Ireland region.

CRM Salary Trend in Northern Ireland

CRM
Top 16 Related IT Skills in Northern Ireland

For the 6 months to 22 August 2014, IT jobs across the Northern Ireland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 1 (100.00%) C#
1 1 (100.00%) .NET
1 1 (100.00%) Oracle
1 1 (100.00%) SQL Server
1 1 (100.00%) XML
1 1 (100.00%) SharePoint
1 1 (100.00%) IBM
1 1 (100.00%) Microsoft
1 1 (100.00%) BizTalk Server
1 1 (100.00%) Project Management
1 1 (100.00%) Software Engineering
1 1 (100.00%) Dynamics CRM
1 1 (100.00%) Degree
1 1 (100.00%) Computer Science
1 1 (100.00%) Data Integration
1 1 (100.00%) Open Source

CRM
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 22 August 2014, IT jobs across the Northern Ireland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) SharePoint
1 1 (100.00%) BizTalk Server
Business Applications
1 1 (100.00%) Dynamics CRM
Database & Business Intelligence
1 1 (100.00%) SQL Server
Job Titles
1 1 (100.00%) Software Developer
1 1 (100.00%) Developer
Libraries, Frameworks & Software Standards
1 1 (100.00%) .NET
1 1 (100.00%) XML
Miscellaneous
1 1 (100.00%) Computer Science
1 1 (100.00%) Data Integration
1 1 (100.00%) Open Source
Processes & Methodologies
1 1 (100.00%) Project Management
1 1 (100.00%) Software Engineering
Programming Languages
1 1 (100.00%) C#
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) Oracle
1 1 (100.00%) IBM
1 1 (100.00%) Microsoft