The table below looks at the statistics for CRM skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank - 31 30
Permanent jobs citing CRM 0 7 16
As % of all permanent IT jobs located in Northern Ireland - 4.07% 5.73%
As % of the Processes & Methodologies category - 5.04% 9.52%
Number of salaries quoted 0 3 8
Average salary - £47,500 £27,500
Average salary % change year-on-year
- +72.72%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Permanent IT job ads with a match in the
Processes & Methodologies category
125 139 168
As % of all permanent IT jobs located in Northern Ireland 86.21% 80.81% 60.22%
Number of salaries quoted 46 113 88
Average salary £35,000 £40,000 £37,500
Average salary % change year-on-year
-12.50% +6.66%
90% offered a salary of more than £32,500 £27,500 £19,175
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Northern Ireland region.

CRM Salary Trend in Northern Ireland