The table below looks at the statistics for CRM skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 28 25 35
Rank change year-on-year
-3 +10
Permanent jobs citing CRM 7 1 5
As % of all permanent IT jobs located in Northern Ireland 4.93% 0.96% 2.50%
As % of the Processes & Methodologies category 6.14% 1.16% 3.01%
Number of salaries quoted 3 1 4
Average salary £55,000 £30,000 £35,000
Average salary % change year-on-year
+83.33% -14.28%
UK excluding London average salary £45,000 £45,000 £45,000
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Permanent IT job ads with a match in the
Processes & Methodologies category
114 86 166
As % of all permanent IT jobs located in Northern Ireland 80.28% 82.69% 83.00%
Number of salaries quoted 86 48 108
Average salary £42,500 £38,000 £35,000
Average salary % change year-on-year
+11.84% +8.57%
90% offered a salary of more than £35,000 £26,500 £23,500
10% offered a salary of more than £65,000 £50,000 £45,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Northern Ireland region.

CRM Salary Trend in Northern Ireland

CRM
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -5 5 £47,500 +58.33% 4
CRM
UK

CRM
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 8 February 2016, IT jobs across the Northern Ireland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 6 (85.71%) Finance
2 5 (71.43%) MS Office
2 5 (71.43%) SLA
2 5 (71.43%) Microsoft
2 5 (71.43%) WFM
2 5 (71.43%) QA
2 5 (71.43%) Performance Management
2 5 (71.43%) Continuous Improvement
2 5 (71.43%) IVR
3 4 (57.14%) Degree
4 3 (42.86%) Banking
4 3 (42.86%) Performance Metrics
4 3 (42.86%) Telecoms
4 3 (42.86%) Service Management
4 3 (42.86%) Quality Management
4 3 (42.86%) Change Management
4 3 (42.86%) GAP Analysis
5 2 (28.57%) Risk Management
5 2 (28.57%) VMware
5 2 (28.57%) Project Management
5 2 (28.57%) Windows
5 2 (28.57%) Linux
5 2 (28.57%) LAN
5 2 (28.57%) WAN
5 2 (28.57%) Windows Server
5 2 (28.57%) Logistics
5 2 (28.57%) ISO/IEC 27001
5 2 (28.57%) SugarCRM
6 1 (14.29%) Retail
6 1 (14.29%) Manufacturing

CRM
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 8 February 2016, IT jobs across the Northern Ireland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SugarCRM
Applications
1 5 (71.43%) MS Office
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) WAN
General
1 6 (85.71%) Finance
2 3 (42.86%) Banking
2 3 (42.86%) Telecoms
3 1 (14.29%) Manufacturing
3 1 (14.29%) Retail
Job Titles
1 5 (71.43%) Transformation Manager
2 2 (28.57%) IT Manager
2 2 (28.57%) IT Services Manager
2 2 (28.57%) Project Manager
2 2 (28.57%) Transformation Project Manager
Miscellaneous
1 5 (71.43%) IVR
2 3 (42.86%) Performance Metrics
Operating Systems
1 2 (28.57%) Linux
1 2 (28.57%) Windows
1 2 (28.57%) Windows Server
Processes & Methodologies
1 5 (71.43%) Continuous Improvement
1 5 (71.43%) Performance Management
1 5 (71.43%) WFM
2 3 (42.86%) Change Management
2 3 (42.86%) GAP Analysis
2 3 (42.86%) Quality Management
2 3 (42.86%) Service Management
3 2 (28.57%) Logistics
3 2 (28.57%) Project Management
3 2 (28.57%) Risk Management
Qualifications
1 4 (57.14%) Degree
Quality Assurance & Compliance
1 5 (71.43%) QA
1 5 (71.43%) SLA
2 2 (28.57%) ISO/IEC 27001
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) VMware
Belfast
Recruitment Revolution Limited
Salary: €25,000 - €45,000 commensurate with experience
Posted: 26 days ago