The first table below looks at the demand for CRM skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northern Ireland region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 35 38 -
Rank change year-on-year
+3 -
Permanent jobs citing CRM 10 1 0
As % of all permanent IT jobs located in Northern Ireland 3.891% 0.429% -
As % of the Processes & Methodologies category 6.711% 0.565% -
Number of salaries quoted 6 1 0
Average salary £56,250 £32,500 -
Average salary % change year-on-year
+73.07% -
UK excluding London average salary £42,500 £44,000 £43,000
% change year-on-year
-3.40% +2.32%
All Processes & Methodologies
Northern Ireland
Permanent IT job ads with a match in the
Processes & Methodologies category
149 177 174
As % of all permanent IT jobs located in Northern Ireland 57.98% 75.97% 75.32%
Number of salaries quoted 99 93 83
Average salary £41,000 £32,500 £38,500
Average salary % change year-on-year
+26.15% -15.58%
90% offered a salary of more than £28,500 £15,500 £27,500
10% offered a salary of more than £57,000 £45,500 £45,900
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
UK

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

Northern Ireland CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Northern Ireland region.

Northern Ireland CRM Salary Trend

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM across the Northern Ireland region over the 3 months to 24 May 2013.

Northern Ireland CRM Salary Histogram

CRM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
County Antrim +5 10 £56,250 +73.07%
CRM
UK

CRM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Northern Ireland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 7 (63.64%) Oracle
2 6 (54.55%) SAP
3 5 (45.45%) Oracle Applications
4 4 (36.36%) ERP
4 4 (36.36%) Project Management
4 4 (36.36%) Security Cleared
5 3 (27.27%) Enterprise Software
5 3 (27.27%) Oracle ERP
5 3 (27.27%) Oracle EBS
5 3 (27.27%) Finance
5 3 (27.27%) Business Intelligence
6 2 (18.18%) SAP CRM
6 2 (18.18%) Dynamics CRM
7 1 (9.091%) Dynamics GP
7 1 (9.091%) QA
7 1 (9.091%) SAP IS-U
7 1 (9.091%) SAP BSP
7 1 (9.091%) Dynamics NAV
7 1 (9.091%) Oracle EBS R12
7 1 (9.091%) Sage 200
7 1 (9.091%) IVR
7 1 (9.091%) Advertising
7 1 (9.091%) Open Text
7 1 (9.091%) E-business
7 1 (9.091%) Management Information System
7 1 (9.091%) Front Office
7 1 (9.091%) SOA
7 1 (9.091%) WSDL
7 1 (9.091%) JavaScript
7 1 (9.091%) ABAP

CRM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Northern Ireland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 1 (9.091%) SAP BSP
1 1 (9.091%) WSDL
1 1 (9.091%) Middleware
1 1 (9.091%) SOAP
1 1 (9.091%) Web Services
1 1 (9.091%) XML
Business Applications
1 5 (45.45%) Oracle Applications
2 3 (27.27%) Oracle ERP
2 3 (27.27%) Oracle EBS
3 2 (18.18%) SAP CRM
3 2 (18.18%) Dynamics CRM
4 1 (9.091%) Dynamics GP
4 1 (9.091%) SAP IS-U
4 1 (9.091%) Dynamics NAV
4 1 (9.091%) Oracle EBS R12
4 1 (9.091%) Sage 200
4 1 (9.091%) Exchequer
4 1 (9.091%) Agresso
Communications & Networking
1 1 (9.091%) CTI
Database & Business Intelligence
1 1 (9.091%) Oracle Reports
General
1 3 (27.27%) Finance
2 1 (9.091%) Advertising
2 1 (9.091%) Front Office
Job Titles
1 4 (36.36%) Business Analyst
1 4 (36.36%) Analyst
2 3 (27.27%) Architect
2 3 (27.27%) Oracle Architect
2 3 (27.27%) Oracle Solutions Architect
2 3 (27.27%) Consultant
2 3 (27.27%) Solutions Architect
3 2 (18.18%) CRM Consultant
4 1 (9.091%) Software Consultant
4 1 (9.091%) Microsoft Consultant
4 1 (9.091%) Senior Solutions Architect
4 1 (9.091%) ERP Consultant
4 1 (9.091%) Senior Architect
4 1 (9.091%) Microsoft CRM Consultant
4 1 (9.091%) Dynamics CRM Consultant
4 1 (9.091%) SAP CRM Consultant
4 1 (9.091%) SAP Consultant
Miscellaneous
1 3 (27.27%) Enterprise Software
2 1 (9.091%) IVR
2 1 (9.091%) Management Information System
Processes & Methodologies
1 4 (36.36%) ERP
1 4 (36.36%) Project Management
2 3 (27.27%) Business Intelligence
3 1 (9.091%) E-business
3 1 (9.091%) SOA
3 1 (9.091%) PRINCE2
Programming Languages
1 1 (9.091%) JavaScript
1 1 (9.091%) ABAP
Qualifications
1 4 (36.36%) Security Cleared
2 1 (9.091%) Microsoft Certification
2 1 (9.091%) MCP
Quality Assurance & Compliance
1 1 (9.091%) QA
Vendors
1 7 (63.64%) Oracle
2 6 (54.55%) SAP
3 1 (9.091%) Open Text
3 1 (9.091%) Microsoft
3 1 (9.091%) Pegasus
3 1 (9.091%) CODA
3 1 (9.091%) Sage