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The first part of the table below looks at the demand for CRM skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 12 March 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northern Ireland region.
| Customer Relationship Management (CRM) |
| 3 months to
12 Mar 2010 | Same period 2009 | Same period 2008 |
| Rank | 28 | 22 | 38 |
| Rank change year-on-year |
 -6 |  +16 |
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| Matching permanent IT job ads | 6 | 17 | 3 |
| As % of all permanent IT jobs located in Northern Ireland | 2.620 % | 8.586 % | 1.031 % |
| As % of the Processes & Methodologies category | 4.918 % | 14.53 % | 1.807 % |
| Salaries quoted | 6 | 6 | 1 |
| Average salary | £40,000 | £45,000 | £48,500 |
| Average salary % change year-on-year | |
| UK excluding London average salary | £42,500 | £40,500 | £45,000 |
| % change year-on-year | |
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Permanent IT job ads with a match in the
Processes & Methodologies category | 122 | 117 | 166 |
| As % of all permanent IT jobs located in Northern Ireland | 53.28 % | 59.09 % | 57.04 % |
| Salaries quoted | 63 | 65 | 39 |
| Average salary | £37,500 | £40,000 | £32,500 |
| Average salary % change year-on-year | |
| 90% of jobs offered a salary of more than | £27,500 | £17,000 | £26,000 |
| 10% of jobs offered a salary of more than | £45,000 | £50,000 | £48,500 |
| UK excluding London average salary | £40,000 | £40,000 | £40,000 |
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CRM
Demand TrendThe chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing CRM across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.
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