The table below looks at the statistics for CRM skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 24 30 35
Rank change year-on-year
+6 +5
Permanent jobs citing CRM 1 11 1
As % of all permanent IT jobs located in Northern Ireland 0.81% 6.59% 0.57%
As % of the Processes & Methodologies category 0.92% 7.24% 0.68%
Number of salaries quoted 1 10 1
Median salary £40,000 £37,500 £35,000
Median salary % change year-on-year
+6.66% +7.14%
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Permanent IT job ads with a match in the
Processes & Methodologies category
109 152 147
As % of all permanent IT jobs located in Northern Ireland 88.62% 91.02% 84.48%
Number of salaries quoted 82 74 94
Median salary £38,000 £38,000 £32,500
Median salary % change year-on-year
- +16.92%
90% offered a salary of more than £25,000 £30,000 £25,000
10% offered a salary of more than £60,000 £55,000 £45,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Northern Ireland

The demand trend of job ads across the Northern Ireland region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Northern Ireland region.

CRM Salary Trend in Northern Ireland

CRM
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +8 1 £40,000 +6.66%
CRM
UK

CRM
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 30 May 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region with a requirement for CRM.

1 9 (75.00%) QA
2 8 (66.67%) Degree
3 6 (50.00%) Microsoft
3 6 (50.00%) Finance
4 5 (41.67%) IVR
4 5 (41.67%) SLA
4 5 (41.67%) MS Office
4 5 (41.67%) Performance Management
4 5 (41.67%) Continuous Improvement
5 4 (33.33%) SaaS
5 4 (33.33%) WFM
6 3 (25.00%) Computer Science
6 3 (25.00%) Workday HCM
6 3 (25.00%) Performance Metrics
6 3 (25.00%) Test Automation
6 3 (25.00%) ERP
6 3 (25.00%) Business Intelligence
6 3 (25.00%) Service Management
6 3 (25.00%) Quality Management
6 3 (25.00%) Project Management
6 3 (25.00%) Change Management
6 3 (25.00%) GAP Analysis
6 3 (25.00%) Telecoms
6 3 (25.00%) Banking
6 3 (25.00%) Business Analysis
7 2 (16.67%) VMware
7 2 (16.67%) Logistics
7 2 (16.67%) Risk Management
7 2 (16.67%) LAN
7 2 (16.67%) WAN

CRM
Top Related IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) SugarCRM
Applications
1 5 (41.67%) MS Office
2 1 (8.33%) MS Excel
Business Applications
1 3 (25.00%) Workday HCM
2 1 (8.33%) Dynamics CRM
Cloud Services
1 4 (33.33%) SaaS
2 1 (8.33%) Cloud Computing
Communications & Networking
1 2 (16.67%) LAN
1 2 (16.67%) WAN
General
1 6 (50.00%) Finance
2 3 (25.00%) Banking
2 3 (25.00%) Telecoms
3 1 (8.33%) Advertising
3 1 (8.33%) Manufacturing
3 1 (8.33%) Marketing
3 1 (8.33%) Retail
Job Titles
1 5 (41.67%) Transformation Manager
2 3 (25.00%) Project Manager
3 2 (16.67%) Consultant
3 2 (16.67%) IT Manager
3 2 (16.67%) IT Services Manager
3 2 (16.67%) QA Manager
3 2 (16.67%) Transformation Project Manager
4 1 (8.33%) CRM Consultant
4 1 (8.33%) CRM Technical Consultant
4 1 (8.33%) Dynamics CRM Consultant
4 1 (8.33%) Head of Marketing
4 1 (8.33%) Implementation Consultant
4 1 (8.33%) Microsoft Consultant
4 1 (8.33%) Microsoft CRM Consultant
4 1 (8.33%) QA Consultant
4 1 (8.33%) SaaS Consultant
4 1 (8.33%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
1 1 (8.33%) ASP.NET
1 1 (8.33%) Silverlight
Miscellaneous
1 5 (41.67%) IVR
2 3 (25.00%) Computer Science
2 3 (25.00%) Performance Metrics
3 1 (8.33%) Enterprise Software
3 1 (8.33%) Management Information System
Operating Systems
1 2 (16.67%) Linux
1 2 (16.67%) Windows
1 2 (16.67%) Windows Server
Processes & Methodologies
1 5 (41.67%) Continuous Improvement
1 5 (41.67%) Performance Management
2 4 (33.33%) WFM
3 3 (25.00%) Business Analysis
3 3 (25.00%) Business Intelligence
3 3 (25.00%) Change Management
3 3 (25.00%) ERP
3 3 (25.00%) GAP Analysis
3 3 (25.00%) Project Management
3 3 (25.00%) Quality Management
3 3 (25.00%) Service Management
3 3 (25.00%) Test Automation
4 2 (16.67%) Logistics
4 2 (16.67%) Risk Management
4 2 (16.67%) Service Design
5 1 (8.33%) Automated Testing
5 1 (8.33%) Marketing Strategy
5 1 (8.33%) Mentoring
5 1 (8.33%) Project Planning
Programming Languages
1 1 (8.33%) C#
1 1 (8.33%) JavaScript
Qualifications
1 8 (66.67%) Degree
Quality Assurance & Compliance
1 9 (75.00%) QA
2 5 (41.67%) SLA
3 2 (16.67%) ISO/IEC 27001
Vendors
1 6 (50.00%) Microsoft
2 2 (16.67%) VMware