The table below looks at the statistics for CRM skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 44 46 47
Rank change year-on-year
+2 +1
Permanent jobs citing CRM 12 8 13
As % of all permanent IT jobs located in Norfolk 3.54% 2.37% 2.43%
As % of the Processes & Methodologies category 4.33% 2.83% 3.00%
Number of salaries quoted 12 7 7
Average salary £47,500 £41,000 £42,000
Average salary % change year-on-year
+15.85% -2.38%
90% offered a salary of more than £35,500 £29,800 £30,000
10% offered a salary of more than £52,050 £46,200 £54,000
UK excluding London average salary £42,500 £43,500 £40,000
% change year-on-year
-2.29% +8.75%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
277 283 434
As % of all permanent IT jobs located in Norfolk 81.71% 83.73% 81.27%
Number of salaries quoted 246 251 354
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £25,000 £27,500 £24,500
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Norfolk region.

CRM Salary Trend in Norfolk

CRM
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing CRM across the Norfolk region over the 3 months to 24 December 2014.

CRM Salary Histogram in Norfolk

CRM
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +8 11 £47,500 +15.85%
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 24 December 2014, IT jobs across the Norfolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (60.00%) JavaScript
2 11 (44.00%) Dynamics CRM
3 10 (40.00%) C#
3 10 (40.00%) HTML
4 9 (36.00%) SQL
5 8 (32.00%) CSS
6 7 (28.00%) jQuery
6 7 (28.00%) HTML5
7 6 (24.00%) .NET
7 6 (24.00%) SQL Server
7 6 (24.00%) ASP.NET
7 6 (24.00%) XML
7 6 (24.00%) MVC
7 6 (24.00%) Relational Database
8 5 (20.00%) TDD
8 5 (20.00%) SQL Server Reporting Services
9 4 (16.00%) PHP
9 4 (16.00%) MySQL
9 4 (16.00%) Linux
9 4 (16.00%) OOP
9 4 (16.00%) Apache
9 4 (16.00%) SharePoint
9 4 (16.00%) E-Commerce
9 4 (16.00%) Microsoft
9 4 (16.00%) LAMP
9 4 (16.00%) Ext JS
9 4 (16.00%) Social Media
10 3 (12.00%) SAS
10 3 (12.00%) Finance
10 3 (12.00%) Stakeholder Management

CRM
Top Related IT Skills in Norfolk by Category

For the 6 months to 24 December 2014, IT jobs across the Norfolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.00%) Apache
1 4 (16.00%) SharePoint
2 3 (12.00%) SAS
3 1 (4.00%) SharePoint 2013
Applications
1 2 (8.00%) MS Office
1 2 (8.00%) MS Visio
2 1 (4.00%) InfoPath
2 1 (4.00%) MS Excel
Business Applications
1 11 (44.00%) Dynamics CRM
2 2 (8.00%) SAP SD
2 2 (8.00%) SAP CRM
Database & Business Intelligence
1 6 (24.00%) SQL Server
1 6 (24.00%) Relational Database
2 5 (20.00%) SQL Server Reporting Services
3 4 (16.00%) MySQL
4 2 (8.00%) SQL Server Integration Services
Development Applications
1 3 (12.00%) Team Foundation Server
2 2 (8.00%) VSS/SourceSafe
3 1 (4.00%) Subversion
3 1 (4.00%) Git (software)
3 1 (4.00%) Visual Studio
General
1 3 (12.00%) Marketing
1 3 (12.00%) Finance
2 2 (8.00%) French Language
2 2 (8.00%) German Language
2 2 (8.00%) Spanish Language
3 1 (4.00%) Publishing
Job Titles
1 18 (72.00%) Developer
2 5 (20.00%) Lead Developer
3 4 (16.00%) Analyst
3 4 (16.00%) CRM Developer
4 2 (8.00%) C# .NET Developer
4 2 (8.00%) Sales Consultant
4 2 (8.00%) Database Analyst
4 2 (8.00%) C# ASP.NET Developer
4 2 (8.00%) Dynamics CRM Developer
4 2 (8.00%) Systems Analyst
4 2 (8.00%) Web Developer
4 2 (8.00%) Consultant
4 2 (8.00%) .NET Developer
4 2 (8.00%) C# Developer
4 2 (8.00%) SAP Consultant
4 2 (8.00%) Pre Sales Consultant
5 1 (4.00%) CRM Consultant
5 1 (4.00%) Microsoft Developer
5 1 (4.00%) SharePoint Developer
5 1 (4.00%) Systems Developer
Libraries, Frameworks & Software Standards
1 10 (40.00%) HTML
2 8 (32.00%) CSS
3 7 (28.00%) jQuery
3 7 (28.00%) HTML5
4 6 (24.00%) XML
4 6 (24.00%) .NET
4 6 (24.00%) ASP.NET
5 4 (16.00%) LAMP
5 4 (16.00%) Ext JS
6 3 (12.00%) CSS3
7 2 (8.00%) RESTful
7 2 (8.00%) ASP.NET MVC
7 2 (8.00%) WCF
7 2 (8.00%) WPF
7 2 (8.00%) Silverlight
7 2 (8.00%) XSLT
8 1 (4.00%) CAML
Miscellaneous
1 4 (16.00%) Social Media
2 2 (8.00%) Life Science
Operating Systems
1 4 (16.00%) Linux
Processes & Methodologies
1 6 (24.00%) MVC
2 5 (20.00%) TDD
3 4 (16.00%) OOP
3 4 (16.00%) E-Commerce
4 3 (12.00%) Stakeholder Management
4 3 (12.00%) Systems Analysis
4 3 (12.00%) Supplier Management
4 3 (12.00%) Database Marketing
4 3 (12.00%) Analytics
4 3 (12.00%) Mentoring
4 3 (12.00%) Coaching
4 3 (12.00%) People Management
5 2 (8.00%) Master Data Management
5 2 (8.00%) Customer Analytics
5 2 (8.00%) User Acceptance Testing
5 2 (8.00%) Asset Management
5 2 (8.00%) Data Management
5 2 (8.00%) Scrum
5 2 (8.00%) Agile Software Development
5 2 (8.00%) Migration
Programming Languages
1 15 (60.00%) JavaScript
2 10 (40.00%) C#
3 9 (36.00%) SQL
4 4 (16.00%) PHP
5 2 (8.00%) C++
5 2 (8.00%) Java
5 2 (8.00%) T-SQL
5 2 (8.00%) VB.NET
5 2 (8.00%) XQuery
6 1 (4.00%) PowerShell
Qualifications
1 2 (8.00%) Degree
Quality Assurance & Compliance
1 2 (8.00%) QA
Vendors
1 4 (16.00%) Microsoft
2 3 (12.00%) Teradata
3 2 (8.00%) SAP
4 1 (4.00%) Nintex