The first table below looks at the demand for CRM skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norfolk region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 52 49 34
Rank change year-on-year
-3 -15
Permanent jobs citing CRM 3 8 8
As % of all permanent IT jobs located in Norfolk 0.677% 1.613% 2.623%
As % of the Processes & Methodologies category 1.071% 2.424% 3.604%
Number of salaries quoted 3 7 5
Average salary £33,500 £33,500 £24,000
Average salary % change year-on-year
- +39.58%
90% offered a salary of more than £30,700 £30,500 £22,500
10% offered a salary of more than £50,700 £37,200 £32,100
UK excluding London average salary £42,500 £44,000 £44,000
% change year-on-year
-3.40% -
All Processes & Methodologies
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
280 330 222
As % of all permanent IT jobs located in Norfolk 63.21% 66.53% 72.79%
Number of salaries quoted 264 294 178
Average salary £32,500 £37,500 £37,500
Average salary % change year-on-year
-13.33% -
90% offered a salary of more than £27,500 £28,000 £25,000
10% offered a salary of more than £43,000 £60,000 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
East of England

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

Norfolk CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Norfolk region.

Norfolk CRM Salary Trend

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM across the Norfolk region over the 3 months to 22 May 2013.

Norfolk CRM Salary Histogram

CRM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Norwich -1 2 £31,750 -5.22%
Fakenham - 1 £55,000 -
CRM
East of England

CRM
Top 26 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Norfolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 3 (30.00%) HTML
1 3 (30.00%) VB.NET
1 3 (30.00%) .NET
1 3 (30.00%) SQL Server
1 3 (30.00%) ASP.NET
1 3 (30.00%) Games
1 3 (30.00%) Competitor Analysis
1 3 (30.00%) Marketing
1 3 (30.00%) Online Games
1 3 (30.00%) Social Gaming
2 2 (20.00%) Continuous Improvement
2 2 (20.00%) SQL Server 2005
2 2 (20.00%) Workflow
2 2 (20.00%) Microsoft
2 2 (20.00%) SQL
3 1 (10.00%) C#
3 1 (10.00%) JavaScript
3 1 (10.00%) Web Services
3 1 (10.00%) E-Commerce
3 1 (10.00%) Project Management
3 1 (10.00%) Finance
3 1 (10.00%) Stakeholder Management
3 1 (10.00%) TDD
3 1 (10.00%) Dynamics CRM
3 1 (10.00%) HTML5
3 1 (10.00%) REST

CRM
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Norfolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 3 (30.00%) HTML
1 3 (30.00%) .NET
1 3 (30.00%) ASP.NET
2 1 (10.00%) Web Services
2 1 (10.00%) HTML5
2 1 (10.00%) REST
Business Applications
1 1 (10.00%) Dynamics CRM
Database & Business Intelligence
1 3 (30.00%) SQL Server
2 2 (20.00%) SQL Server 2005
General
1 3 (30.00%) Games
1 3 (30.00%) Marketing
2 1 (10.00%) Finance
Job Titles
1 3 (30.00%) Developer
1 3 (30.00%) Operations Manager
1 3 (30.00%) Product Manager
2 2 (20.00%) Systems Developer
2 2 (20.00%) Solutions Architect
2 2 (20.00%) Software Developer
2 2 (20.00%) Architect
2 2 (20.00%) Project Manager
3 1 (10.00%) Programmer
3 1 (10.00%) Web Developer
3 1 (10.00%) Web Programmer
Miscellaneous
1 3 (30.00%) Online Games
1 3 (30.00%) Social Gaming
Processes & Methodologies
1 3 (30.00%) Competitor Analysis
2 2 (20.00%) Continuous Improvement
2 2 (20.00%) Workflow
3 1 (10.00%) E-Commerce
3 1 (10.00%) Project Management
3 1 (10.00%) Stakeholder Management
3 1 (10.00%) TDD
Programming Languages
1 3 (30.00%) VB.NET
2 2 (20.00%) SQL
3 1 (10.00%) C#
3 1 (10.00%) JavaScript
Vendors
1 2 (20.00%) Microsoft