The table below looks at the statistics for CRM skills in IT jobs advertised for the Norfolk region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 33 46 41
Rank change year-on-year
+13 -5
Permanent jobs citing CRM 10 3 9
As % of all permanent IT jobs located in Norfolk 4.20% 1.26% 2.91%
As % of the Processes & Methodologies category 4.74% 1.52% 3.54%
Number of salaries quoted 4 2 9
Median salary £50,000 £35,250 £39,500
Median salary % change year-on-year
+41.84% -10.75%
90% offered a salary of more than £44,493 £35,050 £30,000
10% offered a salary of more than £55,000 £35,450 £47,000
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
211 197 254
As % of all permanent IT jobs located in Norfolk 88.66% 82.77% 82.20%
Number of salaries quoted 159 162 224
Median salary £44,000 £35,000 £37,500
Median salary % change year-on-year
+25.71% -6.66%
90% offered a salary of more than £30,000 £24,000 £27,500
10% offered a salary of more than £62,430 £80,250 £42,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Norfolk

The demand trend of job ads across the Norfolk region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Norfolk region.

CRM Salary Trend in Norfolk

CRM
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing CRM across the Norfolk region over the 3 months to 30 June 2016.

CRM Salary Histogram in Norfolk

CRM
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +3 6 £45,000 +27.65% 2
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 30 June 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for CRM.

1 9 (60.00%) Finance
2 7 (46.67%) SQL
3 6 (40.00%) Stakeholder Management
3 6 (40.00%) Agile Software Development
4 5 (33.33%) JIRA
4 5 (33.33%) Confluence
4 5 (33.33%) .NET
5 4 (26.67%) JavaScript
5 4 (26.67%) RDBMS
5 4 (26.67%) Teradata
5 4 (26.67%) Marketing
5 4 (26.67%) Relational Database
5 4 (26.67%) Data Quality
5 4 (26.67%) Analytics
6 3 (20.00%) Hadoop
6 3 (20.00%) Big Data
6 3 (20.00%) SLA
6 3 (20.00%) CSS
6 3 (20.00%) C#
7 2 (13.33%) PHP
7 2 (13.33%) Oracle
7 2 (13.33%) ITIL
7 2 (13.33%) OO
7 2 (13.33%) SAS
7 2 (13.33%) Salesforce.com
7 2 (13.33%) Retail
7 2 (13.33%) Dynamics CRM
7 2 (13.33%) Change Management
7 2 (13.33%) QA
7 2 (13.33%) Database Marketing

CRM
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (33.33%) Confluence
2 2 (13.33%) SAS
Business Applications
1 2 (13.33%) Dynamics CRM
2 1 (6.67%) Salesforce.com CRM
Cloud Services
1 1 (6.67%) Cloud Computing
1 1 (6.67%) Force.com
1 1 (6.67%) Microsoft Azure
Communications & Networking
1 1 (6.67%) SMS
Database & Business Intelligence
1 4 (26.67%) RDBMS
1 4 (26.67%) Relational Database
2 3 (20.00%) Big Data
2 3 (20.00%) Hadoop
3 1 (6.67%) Azure SQL Database
3 1 (6.67%) SQL Server
Development Applications
1 5 (33.33%) JIRA
2 1 (6.67%) Team Foundation Server
2 1 (6.67%) Visual Studio
General
1 9 (60.00%) Finance
2 4 (26.67%) Marketing
3 2 (13.33%) Retail
4 1 (6.67%) Games
Job Titles
1 5 (33.33%) Project Manager
2 4 (26.67%) Analyst
2 4 (26.67%) Developer
3 3 (20.00%) CRM Developer
3 3 (20.00%) Data Analyst
4 2 (13.33%) Marketing Analyst
4 2 (13.33%) Marketing Data Analyst
5 1 (6.67%) Change Manager
5 1 (6.67%) Change Project Manager
5 1 (6.67%) CRM Analyst
5 1 (6.67%) CRM Manager
5 1 (6.67%) Database Analyst
5 1 (6.67%) Dynamics CRM Developer
5 1 (6.67%) Oracle Developer
5 1 (6.67%) QA Tester
5 1 (6.67%) Salesforce.com Developer
5 1 (6.67%) Senior Manager
5 1 (6.67%) Senior Project Manager
5 1 (6.67%) Software Tester
5 1 (6.67%) Tester
Libraries, Frameworks & Software Standards
1 5 (33.33%) .NET
2 3 (20.00%) CSS
3 1 (6.67%) ASP.NET
3 1 (6.67%) HTML
3 1 (6.67%) Visualforce
Miscellaneous
1 1 (6.67%) Data Structures
Processes & Methodologies
1 6 (40.00%) Agile Software Development
1 6 (40.00%) Stakeholder Management
2 4 (26.67%) Analytics
3 2 (13.33%) Change Management
3 2 (13.33%) Database Marketing
3 2 (13.33%) ITIL
3 2 (13.33%) OO
4 1 (6.67%) Customer Analytics
4 1 (6.67%) Customer Insight
4 1 (6.67%) Data Modelling
4 1 (6.67%) Digital Marketing
4 1 (6.67%) Direct Marketing
4 1 (6.67%) MVC
4 1 (6.67%) Performance Testing
4 1 (6.67%) Project Management
4 1 (6.67%) Regression Testing
4 1 (6.67%) Scrum
4 1 (6.67%) Stress Testing
4 1 (6.67%) User Stories
4 1 (6.67%) Web Development
Programming Languages
1 7 (46.67%) SQL
2 4 (26.67%) JavaScript
3 3 (20.00%) C#
4 2 (13.33%) PHP
5 1 (6.67%) Apex Code
5 1 (6.67%) C
5 1 (6.67%) Java
Quality Assurance & Compliance
1 4 (26.67%) Data Quality
2 3 (20.00%) SLA
3 2 (13.33%) QA
Vendors
1 4 (26.67%) Teradata
2 2 (13.33%) Oracle
2 2 (13.33%) Salesforce.com
3 1 (6.67%) Microsoft
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