The table below looks at the statistics for CRM skills in IT jobs advertised for the Norfolk region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 32 31 32
Rank change year-on-year
-1 +1
Permanent jobs citing CRM 12 5 12
As % of all permanent IT jobs located in Norfolk 4.44% 2.67% 4.43%
As % of the Processes & Methodologies category 5.02% 3.29% 5.31%
Number of salaries quoted 8 4 12
Median salary £44,500 £30,000 £45,000
Median salary % change year-on-year
+48.33% -33.33%
90% offered a salary of more than £40,250 £30,000 £32,500
10% offered a salary of more than £51,200 £33,500 £47,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
239 152 226
As % of all permanent IT jobs located in Norfolk 88.52% 81.28% 83.39%
Number of salaries quoted 183 132 192
Median salary £45,000 £33,500 £37,900
Median salary % change year-on-year
+34.32% -11.60%
90% offered a salary of more than £31,000 £24,000 £28,300
10% offered a salary of more than £59,000 £52,500 £49,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in Norfolk

The demand trend of job ads across the Norfolk region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Norfolk region.

CRM Salary Trend in Norfolk

CRM
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing CRM across the Norfolk region over the 3 months to 1 October 2016.

CRM Salary Histogram in Norfolk

CRM
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +4 11 £44,500 +27.14%
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 1 October 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for CRM.

1 16 (72.73%) Finance
2 13 (59.09%) Stakeholder Management
3 11 (50.00%) SQL
4 9 (40.91%) Agile Software Development
4 9 (40.91%) JIRA
4 9 (40.91%) Confluence
5 8 (36.36%) Analytics
5 8 (36.36%) Marketing
5 8 (36.36%) Teradata
5 8 (36.36%) Relational Database
6 7 (31.82%) Database Marketing
7 6 (27.27%) SAS
8 4 (18.18%) JavaScript
8 4 (18.18%) Hadoop
8 4 (18.18%) Data Analytics
8 4 (18.18%) Data Quality
9 3 (13.64%) Big Data
9 3 (13.64%) Customer Analytics
9 3 (13.64%) Mentoring
9 3 (13.64%) Coaching
9 3 (13.64%) People Management
9 3 (13.64%) Degree
9 3 (13.64%) Mathematics
9 3 (13.64%) C#
9 3 (13.64%) .NET
9 3 (13.64%) Oracle
9 3 (13.64%) RDBMS
9 3 (13.64%) CSS
10 2 (9.09%) Retail
10 2 (9.09%) Salesforce.com

CRM
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (40.91%) Confluence
2 6 (27.27%) SAS
Business Applications
1 1 (4.55%) Dynamics CRM
1 1 (4.55%) Salesforce.com CRM
Cloud Services
1 1 (4.55%) Cloud Computing
1 1 (4.55%) Force.com
1 1 (4.55%) Microsoft Azure
Database & Business Intelligence
1 8 (36.36%) Relational Database
2 4 (18.18%) Hadoop
3 3 (13.64%) Big Data
3 3 (13.64%) RDBMS
4 1 (4.55%) Azure SQL Database
4 1 (4.55%) PowerCenter
4 1 (4.55%) SQL Server
Development Applications
1 9 (40.91%) JIRA
2 1 (4.55%) Team Foundation Server
General
1 16 (72.73%) Finance
2 8 (36.36%) Marketing
3 2 (9.09%) Retail
4 1 (4.55%) Games
Job Titles
1 7 (31.82%) Analyst
2 6 (27.27%) Project Manager
3 5 (22.73%) Developer
4 4 (18.18%) Change Manager
4 4 (18.18%) Database Analyst
4 4 (18.18%) Project Change Manager
4 4 (18.18%) SQL Analyst
5 3 (13.64%) CRM Developer
5 3 (13.64%) Data Analyst
5 3 (13.64%) Digital Project Manager
6 2 (9.09%) Agile Project Manager
6 2 (9.09%) CRM Analyst
6 2 (9.09%) DBA
6 2 (9.09%) Digital Agile Project Manager
6 2 (9.09%) SQL DBA
6 2 (9.09%) Teradata Analyst
7 1 (4.55%) CRM Manager
7 1 (4.55%) Dynamics CRM Developer
7 1 (4.55%) Marketing Analyst
7 1 (4.55%) SQL Data Analyst
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
1 3 (13.64%) CSS
2 1 (4.55%) ASP.NET
2 1 (4.55%) HTML
2 1 (4.55%) Visualforce
Miscellaneous
1 3 (13.64%) Mathematics
Processes & Methodologies
1 13 (59.09%) Stakeholder Management
2 9 (40.91%) Agile Software Development
3 8 (36.36%) Analytics
4 7 (31.82%) Database Marketing
5 4 (18.18%) Data Analytics
6 3 (13.64%) Coaching
6 3 (13.64%) Customer Analytics
6 3 (13.64%) Mentoring
6 3 (13.64%) People Management
7 2 (9.09%) ITIL
7 2 (9.09%) OO
8 1 (4.55%) Change Management
8 1 (4.55%) Data Modelling
8 1 (4.55%) Digital Marketing
8 1 (4.55%) ETL
8 1 (4.55%) MVC
8 1 (4.55%) Project Management
8 1 (4.55%) Web Development
Programming Languages
1 11 (50.00%) SQL
2 4 (18.18%) JavaScript
3 3 (13.64%) C#
4 2 (9.09%) PHP
5 1 (4.55%) Apex Code
5 1 (4.55%) Java
Qualifications
1 3 (13.64%) Degree
Quality Assurance & Compliance
1 4 (18.18%) Data Quality
2 2 (9.09%) SLA
Vendors
1 8 (36.36%) Teradata
2 3 (13.64%) Oracle
3 2 (9.09%) Salesforce.com
4 1 (4.55%) Informatica