Customer Experience Jobs in Norwich

Customer Experience (CX)
Norfolk > Norwich

The following table provides summary statistics for permanent job vacancies advertised in Norwich with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 49 33 20
Rank change year-on-year -16 -13 0
Permanent jobs citing Customer Experience 3 3 1
As % of all permanent jobs advertised in Norwich 0.71% 1.47% 0.95%
As % of the Processes & Methodologies category 0.86% 1.55% 1.08%
Number of salaries quoted 3 0 0
Median annual salary (50th Percentile) £23,000 - -
Norfolk median annual salary £23,000 - -

All Process and Methodology Skills
Norwich

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norwich with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 350 194 93
As % of all permanent jobs advertised in Norwich 83.14% 95.10% 88.57%
Number of salaries quoted 291 78 55
10th Percentile £24,250 £24,700 £20,250
25th Percentile £29,000 £31,375 £28,250
Median annual salary (50th Percentile) £40,000 £40,000 £40,057
Median % change year-on-year - -0.14% -5.75%
75th Percentile £52,500 £55,000 £51,250
90th Percentile £61,250 £72,500 £56,000
Norfolk median annual salary £40,000 £40,000 £45,324
% change year-on-year - -11.75% +6.64%

Customer Experience
Job Vacancy Trend in Norwich

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for Customer Experience in Norwich

Customer Experience
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing Customer Experience in Norwich.

Salary trend for Customer Experience in Norwich

Customer Experience
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) SharePoint
Cloud Services
1 3 (100.00%) Microsoft 365
General
1 3 (100.00%) Social Skills
Job Titles
1 3 (100.00%) 1st Line Support
1 3 (100.00%) 1st Line Support Analyst
1 3 (100.00%) Analyst
1 3 (100.00%) Support Analyst
Operating Systems
1 3 (100.00%) Apple iOS
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) ITSM
1 3 (100.00%) Time Management
Quality Assurance & Compliance
1 3 (100.00%) SLA
System Software
1 3 (100.00%) Active Directory