The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 20 35 42
Rank change year-on-year
+15 +7
Permanent jobs requiring a Support Analyst 9 7 4
As % of all permanent IT jobs located in Norwich 5.63% 3.14% 1.72%
As % of the Job Titles category 5.88% 3.29% 1.75%
Number of salaries quoted 9 7 4
Average salary £27,000 £25,000 £26,750
Average salary % change year-on-year
+8.00% -6.54%
90% offered a salary of more than £24,300 £18,700 £12,025
10% offered a salary of more than £27,500 £42,500 £38,500
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
Norfolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norwich
Permanent IT job ads with a match in the
Job Titles category
153 213 228
As % of all permanent IT jobs located in Norwich 95.63% 95.52% 98.28%
Number of salaries quoted 123 194 198
Average salary £30,000 £40,000 £37,500
Average salary % change year-on-year
-25.00% +6.66%
90% offered a salary of more than £22,500 £20,500 £22,500
10% offered a salary of more than £50,000 £42,500 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norwich region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norwich

Support Analyst
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norwich region.

Support Analyst Salary Trend in Norwich

Support Analyst
Top 30 Related IT Skills in Norwich

For the 6 months to 12 February 2016, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 8 (44.44%) Windows
2 6 (33.33%) Microsoft
3 5 (27.78%) MS Office
3 5 (27.78%) SQL
3 5 (27.78%) .NET
3 5 (27.78%) MySQL
3 5 (27.78%) SQL Server
4 4 (22.22%) Finance
5 3 (16.67%) Knowledge Management
5 3 (16.67%) QA
5 3 (16.67%) MCP
5 3 (16.67%) Active Directory
5 3 (16.67%) SLA
5 3 (16.67%) LAN
5 3 (16.67%) WAN
5 3 (16.67%) Line Management
5 3 (16.67%) Mentoring
5 3 (16.67%) Coaching
6 2 (11.11%) Exchange Server 2010
6 2 (11.11%) Citrix
6 2 (11.11%) MS Exchange
6 2 (11.11%) Apache
6 2 (11.11%) XML
6 2 (11.11%) ITIL
6 2 (11.11%) IIS
6 2 (11.11%) C
6 2 (11.11%) C#
6 2 (11.11%) Problem Management
6 2 (11.11%) Incident Management
7 1 (5.56%) Marketing

Support Analyst
Top Related IT Skills in Norwich by Category

For the 6 months to 12 February 2016, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) Apache
1 2 (11.11%) Exchange Server 2010
1 2 (11.11%) IIS
1 2 (11.11%) MS Exchange
Applications
1 5 (27.78%) MS Office
Communications & Networking
1 3 (16.67%) LAN
1 3 (16.67%) WAN
2 1 (5.56%) FTP
2 1 (5.56%) Internet
2 1 (5.56%) VPN
Database & Business Intelligence
1 5 (27.78%) MySQL
1 5 (27.78%) SQL Server
2 1 (5.56%) BusinessObjects
2 1 (5.56%) BusinessObjects XI
2 1 (5.56%) SQL Server 2005
2 1 (5.56%) SQL Server 2008
2 1 (5.56%) SQL Server Integration Services
2 1 (5.56%) SQL Server Reporting Services
General
1 4 (22.22%) Finance
2 1 (5.56%) Law
2 1 (5.56%) Marketing
Libraries, Frameworks & Software Standards
1 5 (27.78%) .NET
2 2 (11.11%) XML
Operating Systems
1 8 (44.44%) Windows
2 1 (5.56%) Windows 7
2 1 (5.56%) Windows Server
2 1 (5.56%) Windows Server 2008
2 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 3 (16.67%) Coaching
1 3 (16.67%) Knowledge Management
1 3 (16.67%) Line Management
1 3 (16.67%) Mentoring
2 2 (11.11%) Incident Management
2 2 (11.11%) ITIL
2 2 (11.11%) Problem Management
3 1 (5.56%) API Integration
3 1 (5.56%) CRM
Programming Languages
1 5 (27.78%) SQL
2 2 (11.11%) C
2 2 (11.11%) C#
3 1 (5.56%) T-SQL
3 1 (5.56%) VB
Qualifications
1 3 (16.67%) MCP
2 1 (5.56%) Postgraduate
Quality Assurance & Compliance
1 3 (16.67%) QA
1 3 (16.67%) SLA
System Software
1 3 (16.67%) Active Directory
2 1 (5.56%) UAG
Systems Management
1 1 (5.56%) Backup Exec
1 1 (5.56%) SCCM
Vendors
1 6 (33.33%) Microsoft
2 2 (11.11%) Citrix
3 1 (5.56%) Cognos
3 1 (5.56%) IBM
3 1 (5.56%) NetApp
3 1 (5.56%) Sophos
3 1 (5.56%) Symantec
3 1 (5.56%) VMware