The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 35 40 64
Rank change year-on-year
+5 +24
Permanent jobs requiring a Support Analyst 3 5 1
As % of all permanent IT jobs located in Norwich 1.52% 1.87% 0.22%
As % of the Job Titles category 1.59% 1.93% 0.22%
Number of salaries quoted 3 5 1
Average salary £20,500 £22,500 £19,000
Average salary % change year-on-year
-8.88% +18.42%
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Norfolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norwich
Permanent IT job ads with a match in the
Job Titles category
189 259 447
As % of all permanent IT jobs located in Norwich 95.45% 96.64% 98.68%
Number of salaries quoted 163 239 374
Average salary £31,500 £34,000 £30,000
Average salary % change year-on-year
-7.35% +13.33%
90% offered a salary of more than £20,500 £23,500 £21,000
10% offered a salary of more than £47,500 £45,000 £42,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norwich region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norwich

Support Analyst
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norwich region.

Support Analyst Salary Trend in Norwich

Support Analyst
Top 30 Related IT Skills in Norwich

For the 6 months to 21 October 2014, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 5 (41.67%) UNIX
2 4 (33.33%) SQL
2 4 (33.33%) Middleware
3 2 (16.67%) MS PowerPoint
3 2 (16.67%) Incident Management
3 2 (16.67%) Oracle
3 2 (16.67%) MS Office
3 2 (16.67%) Windows
3 2 (16.67%) Linux
3 2 (16.67%) MS Excel
3 2 (16.67%) SOA
3 2 (16.67%) Microsoft
3 2 (16.67%) Active Directory
3 2 (16.67%) Oracle Fusion
3 2 (16.67%) JCAPS
3 2 (16.67%) Digital Media
3 2 (16.67%) Root Cause Analysis
4 1 (8.33%) Windows 8
4 1 (8.33%) Windows Server 2012
4 1 (8.33%) ITIL Foundation Certificate
4 1 (8.33%) Exchange Server 2010
4 1 (8.33%) Software Testing
4 1 (8.33%) Windows Server 2003
4 1 (8.33%) Internet
4 1 (8.33%) DHCP
4 1 (8.33%) TCP/IP
4 1 (8.33%) DNS
4 1 (8.33%) SLA
4 1 (8.33%) SharePoint
4 1 (8.33%) Windows XP

Support Analyst
Top Related IT Skills in Norwich by Category

For the 6 months to 21 October 2014, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) JCAPS
2 1 (8.33%) Exchange Server 2010
2 1 (8.33%) SharePoint
2 1 (8.33%) MS Exchange
2 1 (8.33%) Exchange Server 2003
Applications
1 2 (16.67%) MS PowerPoint
1 2 (16.67%) MS Office
1 2 (16.67%) MS Excel
Communications & Networking
1 1 (8.33%) Internet
1 1 (8.33%) DHCP
1 1 (8.33%) TCP/IP
1 1 (8.33%) DNS
Database & Business Intelligence
1 1 (8.33%) DB2
General
1 1 (8.33%) Finance
1 1 (8.33%) Law
Libraries, Frameworks & Software Standards
1 4 (33.33%) Middleware
2 2 (16.67%) Oracle Fusion
Miscellaneous
1 2 (16.67%) Digital Media
2 1 (8.33%) iPhone
2 1 (8.33%) Blackberry
Operating Systems
1 5 (41.67%) UNIX
2 2 (16.67%) Windows
2 2 (16.67%) Linux
3 1 (8.33%) Windows 8
3 1 (8.33%) Windows Server 2012
3 1 (8.33%) Windows Server 2003
3 1 (8.33%) Windows XP
3 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 2 (16.67%) Incident Management
1 2 (16.67%) SOA
1 2 (16.67%) Root Cause Analysis
2 1 (8.33%) Software Testing
2 1 (8.33%) ITIL
2 1 (8.33%) Project Planning
2 1 (8.33%) Stakeholder Management
Programming Languages
1 4 (33.33%) SQL
Qualifications
1 1 (8.33%) ITIL Foundation Certificate
1 1 (8.33%) MCP
1 1 (8.33%) Degree
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 2 (16.67%) Active Directory
Vendors
1 2 (16.67%) Oracle
1 2 (16.67%) Microsoft
Norwich, Norfolk
I4 Recruitment
Salary: £20k - 30k per year + Negotiable
Posted: 6 days ago