The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 34 32 26
Rank change year-on-year
-2 -6
Permanent jobs requiring a Support Analyst 5 13 20
As % of all permanent IT jobs located in Norwich 2.53% 4.83% 7.19%
As % of the Job Titles category 2.56% 4.89% 7.27%
Number of salaries quoted 5 11 11
Average salary £38,500 £26,500 £21,000
Average salary % change year-on-year
+45.28% +26.19%
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
Norfolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norwich
Permanent IT job ads with a match in the
Job Titles category
195 266 275
As % of all permanent IT jobs located in Norwich 98.48% 98.88% 98.92%
Number of salaries quoted 161 227 249
Average salary £37,500 £34,000 £31,500
Average salary % change year-on-year
+10.29% +7.93%
90% offered a salary of more than £24,500 £20,000 £21,500
10% offered a salary of more than £50,000 £45,000 £42,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norwich region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norwich

Support Analyst
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norwich region.

Support Analyst Salary Trend in Norwich

Support Analyst
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing Support Analyst across the Norwich region over the 3 months to 4 May 2015.

Support Analyst Salary Histogram in Norwich

Support Analyst
Top 30 Related IT Skills in Norwich

For the 6 months to 4 May 2015, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 10 (83.33%) Microsoft
2 7 (58.33%) MS Excel
2 7 (58.33%) SQL
3 5 (41.67%) .NET
3 5 (41.67%) SQL Server
3 5 (41.67%) HTML
3 5 (41.67%) Java
3 5 (41.67%) JavaScript
3 5 (41.67%) PHP
3 5 (41.67%) VSS/SourceSafe
3 5 (41.67%) ASP.NET
3 5 (41.67%) CSS
3 5 (41.67%) XML
3 5 (41.67%) XSLT
3 5 (41.67%) ITIL
3 5 (41.67%) Flash
3 5 (41.67%) SharePoint
3 5 (41.67%) ISO 9001
3 5 (41.67%) XQuery
3 5 (41.67%) Subversion
3 5 (41.67%) Silverlight
3 5 (41.67%) Drupal
3 5 (41.67%) jQuery
3 5 (41.67%) CSS3
3 5 (41.67%) Sass
3 5 (41.67%) Team Foundation Server
3 5 (41.67%) HTML5
4 4 (33.33%) Kindle
4 4 (33.33%) Publishing
4 4 (33.33%) SLA

Support Analyst
Top Related IT Skills in Norwich by Category

For the 6 months to 4 May 2015, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (41.67%) SharePoint
1 5 (41.67%) Drupal
2 4 (33.33%) Tomcat
3 1 (8.33%) MS Exchange
3 1 (8.33%) Apache
3 1 (8.33%) IIS
Applications
1 7 (58.33%) MS Excel
2 3 (25.00%) MS PowerPoint
3 1 (8.33%) MS Office
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) WAN
Database & Business Intelligence
1 5 (41.67%) SQL Server
Development Applications
1 5 (41.67%) VSS/SourceSafe
1 5 (41.67%) Subversion
1 5 (41.67%) Team Foundation Server
General
1 4 (33.33%) Publishing
2 1 (8.33%) Finance
Libraries, Frameworks & Software Standards
1 5 (41.67%) .NET
1 5 (41.67%) HTML
1 5 (41.67%) ASP.NET
1 5 (41.67%) CSS
1 5 (41.67%) XML
1 5 (41.67%) XSLT
1 5 (41.67%) Flash
1 5 (41.67%) Silverlight
1 5 (41.67%) jQuery
1 5 (41.67%) CSS3
1 5 (41.67%) Sass
1 5 (41.67%) HTML5
Miscellaneous
1 4 (33.33%) Kindle
Operating Systems
1 3 (25.00%) Windows
2 1 (8.33%) Windows XP
2 1 (8.33%) Windows 7
Processes & Methodologies
1 5 (41.67%) ITIL
2 1 (8.33%) Content Management
2 1 (8.33%) Knowledge Management
2 1 (8.33%) Line Management
2 1 (8.33%) Mentoring
2 1 (8.33%) Coaching
Programming Languages
1 7 (58.33%) SQL
2 5 (41.67%) Java
2 5 (41.67%) JavaScript
2 5 (41.67%) PHP
2 5 (41.67%) XQuery
Qualifications
1 3 (25.00%) ITIL Foundation Certificate
2 1 (8.33%) MCP
2 1 (8.33%) Degree
Quality Assurance & Compliance
1 5 (41.67%) ISO 9001
2 4 (33.33%) SLA
3 1 (8.33%) QA
System Software
1 1 (8.33%) Active Directory
Vendors
1 10 (83.33%) Microsoft
2 1 (8.33%) Adobe