The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Norwich region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 30 44 45
Rank change year-on-year
+14 +1
Permanent jobs requiring a Support Analyst 10 9 3
As % of all permanent IT jobs located in Norwich 4.02% 2.62% 0.87%
As % of the Job Titles category 4.08% 2.63% 0.88%
Number of salaries quoted 8 9 3
Average salary £26,250 £21,500 £22,500
Average salary % change year-on-year
+22.09% -4.44%
UK excluding London average salary £27,500 £27,523 £30,000
% change year-on-year
-0.08% -8.25%
Job Titles Category
Norwich
Permanent IT job ads with a match in the
Job Titles category
245 342 340
As % of all permanent IT jobs located in Norwich 98.39% 99.42% 98.55%
Number of salaries quoted 221 324 281
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £22,500 £25,000 £22,500
10% offered a salary of more than £55,000 £50,000 £45,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
Norfolk

Support Analyst
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norwich region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norwich

Support Analyst
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norwich region.

Support Analyst Salary Trend in Norwich

Support Analyst
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing Support Analyst across the Norwich region over the 3 months to 31 July 2014.

Support Analyst Salary Histogram in Norwich

Support Analyst
Top 30 Related IT Skills in Norwich

For the 6 months to 31 July 2014, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 13 (56.52%) Microsoft
2 8 (34.78%) MS Excel
2 8 (34.78%) SQL
3 7 (30.43%) MS Office
4 6 (26.09%) SharePoint
5 5 (21.74%) Subversion
5 5 (21.74%) Content Management
5 5 (21.74%) UNIX
5 5 (21.74%) Apache
5 5 (21.74%) Flash
5 5 (21.74%) Adobe
5 5 (21.74%) XQuery
5 5 (21.74%) ISO 9001
5 5 (21.74%) VSS/SourceSafe
5 5 (21.74%) ASP.NET
5 5 (21.74%) CSS
5 5 (21.74%) XML
5 5 (21.74%) XSLT
5 5 (21.74%) .NET
5 5 (21.74%) SQL Server
5 5 (21.74%) HTML
5 5 (21.74%) Java
5 5 (21.74%) JavaScript
5 5 (21.74%) PHP
5 5 (21.74%) Team Foundation Server
5 5 (21.74%) Silverlight
5 5 (21.74%) Drupal
5 5 (21.74%) jQuery
5 5 (21.74%) HTML5
5 5 (21.74%) Sass

Support Analyst
Top Related IT Skills in Norwich by Category

For the 6 months to 31 July 2014, IT jobs across the Norwich region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (26.09%) SharePoint
2 5 (21.74%) Apache
2 5 (21.74%) Drupal
3 2 (8.70%) JCAPS
4 1 (4.35%) Exchange Server 2010
4 1 (4.35%) Exchange Server 2003
4 1 (4.35%) MS Exchange
Applications
1 8 (34.78%) MS Excel
2 7 (30.43%) MS Office
3 4 (17.39%) MS PowerPoint
Communications & Networking
1 1 (4.35%) Structured Cabling
1 1 (4.35%) Internet
1 1 (4.35%) Wi-Fi
1 1 (4.35%) Wireless
1 1 (4.35%) DHCP
1 1 (4.35%) TCP/IP
1 1 (4.35%) DNS
Database & Business Intelligence
1 5 (21.74%) SQL Server
2 1 (4.35%) DB2
Development Applications
1 5 (21.74%) Subversion
1 5 (21.74%) VSS/SourceSafe
1 5 (21.74%) Team Foundation Server
General
1 1 (4.35%) Finance
1 1 (4.35%) Law
Libraries, Frameworks & Software Standards
1 5 (21.74%) Flash
1 5 (21.74%) ASP.NET
1 5 (21.74%) CSS
1 5 (21.74%) XML
1 5 (21.74%) XSLT
1 5 (21.74%) .NET
1 5 (21.74%) HTML
1 5 (21.74%) Silverlight
1 5 (21.74%) jQuery
1 5 (21.74%) HTML5
1 5 (21.74%) Sass
1 5 (21.74%) CSS3
2 4 (17.39%) Middleware
3 2 (8.70%) Oracle Fusion
4 1 (4.35%) WAP
Miscellaneous
1 2 (8.70%) Digital Media
2 1 (4.35%) iPhone
2 1 (4.35%) Blackberry
Operating Systems
1 5 (21.74%) UNIX
2 4 (17.39%) Windows
3 2 (8.70%) Linux
3 2 (8.70%) Windows XP
3 2 (8.70%) Windows 8
4 1 (4.35%) Windows 7
4 1 (4.35%) Windows Server 2008
4 1 (4.35%) Windows Server 2012
4 1 (4.35%) Mac OS X
4 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 5 (21.74%) Content Management
2 3 (13.04%) ITIL
3 2 (8.70%) SOA
3 2 (8.70%) Incident Management
3 2 (8.70%) Root Cause Analysis
4 1 (4.35%) Project Planning
4 1 (4.35%) Software Testing
4 1 (4.35%) Stakeholder Management
Programming Languages
1 8 (34.78%) SQL
2 5 (21.74%) XQuery
2 5 (21.74%) Java
2 5 (21.74%) JavaScript
2 5 (21.74%) PHP
Qualifications
1 4 (17.39%) Degree
2 3 (13.04%) A+ Certification
2 3 (13.04%) ITIL Certification
3 2 (8.70%) MCP
Quality Assurance & Compliance
1 5 (21.74%) ISO 9001
2 1 (4.35%) SLA
System Software
1 3 (13.04%) Active Directory
Vendors
1 13 (56.52%) Microsoft
2 5 (21.74%) Adobe
3 2 (8.70%) Oracle
4 1 (4.35%) Google
4 1 (4.35%) Apple
4 1 (4.35%) Citrix
4 1 (4.35%) Cisco