IT Support Jobs in Norwich

IT Support
Norfolk > Norwich

The median IT Support salary in Norwich is £27,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 32 28 13
Rank change year-on-year -4 -15 +5
Permanent jobs requiring an IT Support 22 7 9
As % of all permanent jobs advertised in Norwich 5.24% 3.63% 8.57%
As % of the Job Titles category 5.68% 5.19% 9.47%
Number of salaries quoted 20 7 8
10th Percentile £23,625 £20,100 -
25th Percentile £26,500 £21,000 £16,000
Median annual salary (50th Percentile) £27,000 £25,000 £19,250
Median % change year-on-year +8.00% +29.87% -24.51%
75th Percentile £29,000 £28,125 £34,750
90th Percentile £30,500 £28,750 -
Norfolk median annual salary £28,500 £25,000 £19,250
% change year-on-year +14.00% +29.87% -24.51%

All Permanent IT Job Vacancies
Norwich

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 387 135 95
% of permanent jobs with a recognized job title 92.14% 69.95% 90.48%
Number of salaries quoted 315 80 64
10th Percentile £26,250 £24,000 £20,250
25th Percentile £29,750 £31,250 £28,250
Median annual salary (50th Percentile) £40,000 £40,000 £41,089
Median % change year-on-year - -2.65% +2.72%
75th Percentile £52,500 £52,500 £51,250
90th Percentile £60,000 £70,600 £58,375
Norfolk median annual salary £40,000 £41,000 £42,121
% change year-on-year -2.44% -2.66% +5.30%

IT Support
Job Vacancy Trend in Norwich

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for IT Support in Norwich

IT Support
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing IT Support in Norwich.

Salary trend for IT Support in Norwich

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Norwich

For the 6 months to 28 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring IT Support in the job title.

1 18 (81.82%) Social Skills
2 16 (72.73%) Windows
2 16 (72.73%) Microsoft 365
3 14 (63.64%) Firewall
4 12 (54.55%) ITIL
4 12 (54.55%) Windows Server
4 12 (54.55%) Problem-Solving
5 11 (50.00%) Microsoft
6 10 (45.45%) Customer Service
7 8 (36.36%) Azure
7 8 (36.36%) Mentoring
7 8 (36.36%) Entra ID
7 8 (36.36%) Project Delivery
7 8 (36.36%) CompTIA Security+
7 8 (36.36%) Sophos
7 8 (36.36%) Active Directory
7 8 (36.36%) MySQL
7 8 (36.36%) SQL Server
7 8 (36.36%) Linux
7 8 (36.36%) SharePoint
7 8 (36.36%) Network+ Certification
7 8 (36.36%) Microsoft Intune
7 8 (36.36%) MariaDB
7 8 (36.36%) Project Planning
8 4 (18.18%) Hyper-V
8 4 (18.18%) Network Security
8 4 (18.18%) VMware
8 4 (18.18%) VoIP
8 4 (18.18%) A+ Certification
8 4 (18.18%) ITIL Certification

IT Support Skill Set
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (36.36%) SharePoint
Cloud Services
1 16 (72.73%) Microsoft 365
2 8 (36.36%) Azure
2 8 (36.36%) Entra ID
Communications & Networking
1 14 (63.64%) Firewall
2 4 (18.18%) Network Security
2 4 (18.18%) VoIP
3 2 (9.09%) Remote Desktop
3 2 (9.09%) VPN
Database & Business Intelligence
1 8 (36.36%) MariaDB
1 8 (36.36%) MySQL
1 8 (36.36%) SQL Server
General
1 18 (81.82%) Social Skills
2 1 (4.55%) Manufacturing
2 1 (4.55%) Organisational Skills
Miscellaneous
1 2 (9.09%) Self-Motivation
Operating Systems
1 16 (72.73%) Windows
2 12 (54.55%) Windows Server
3 8 (36.36%) Linux
Processes & Methodologies
1 12 (54.55%) ITIL
1 12 (54.55%) Problem-Solving
2 10 (45.45%) Customer Service
3 8 (36.36%) Mentoring
3 8 (36.36%) Project Delivery
3 8 (36.36%) Project Planning
4 3 (13.64%) Line Management
4 3 (13.64%) Patch Management
5 2 (9.09%) Agile
5 2 (9.09%) Collaborative Culture
5 2 (9.09%) Time Management
Qualifications
1 8 (36.36%) CompTIA Security+
1 8 (36.36%) Network+ Certification
2 4 (18.18%) A+ Certification
2 4 (18.18%) ITIL Certification
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 8 (36.36%) Active Directory
2 4 (18.18%) Hyper-V
2 4 (18.18%) VMware Infrastructure
Systems Management
1 8 (36.36%) Microsoft Intune
Vendors
1 11 (50.00%) Microsoft
2 8 (36.36%) Sophos
3 4 (18.18%) VMware