The first table below looks at the demand for ITIL skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norwich region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 22 52 34
Rank change year-on-year
+30 -18
Permanent jobs citing ITIL 18 1 14
As % of all permanent IT jobs located in Norwich 7.23% 0.29% 4.06%
As % of the Processes & Methodologies category 8.61% 0.40% 5.86%
Number of salaries quoted 15 1 13
Average salary £47,500 £43,500 £40,000
Average salary % change year-on-year
+9.19% +8.75%
90% offered a salary of more than £36,000 £43,500 £28,000
10% offered a salary of more than £73,000 £43,500 £43,800
UK excluding London average salary £40,000 £40,000 £40,000
Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
209 248 239
As % of all permanent IT jobs located in Norwich 83.94% 72.09% 69.28%
Number of salaries quoted 186 233 184
Average salary £40,000 £32,500 £35,000
Average salary % change year-on-year
+23.07% -7.14%
90% offered a salary of more than £29,000 £27,500 £25,000
10% offered a salary of more than £78,000 £60,000 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITIL
Norfolk

ITIL
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norwich

ITIL
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Norwich region.

ITIL Salary Trend in Norwich

ITIL
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing ITIL across the Norwich region over the 3 months to 31 July 2014.

ITIL Salary Histogram in Norwich

ITIL
Top 30 Related IT Skills in Norwich

For the 6 months to 31 July 2014, IT jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 17 (44.74%) Microsoft
2 11 (28.95%) Microsoft Certification
2 11 (28.95%) MS Office
2 11 (28.95%) MS Excel
2 11 (28.95%) ITIL Certification
3 10 (26.32%) Windows
4 9 (23.68%) MCSA
4 9 (23.68%) MS Exchange
4 9 (23.68%) DHCP
4 9 (23.68%) TCP/IP
4 9 (23.68%) DNS
4 9 (23.68%) Service Delivery
4 9 (23.68%) Windows Server 2008
5 8 (21.05%) Exchange Server 2010
5 8 (21.05%) LAN
5 8 (21.05%) WAN
6 7 (18.42%) SharePoint
6 7 (18.42%) MCP
6 7 (18.42%) VMware
7 6 (15.79%) MS PowerPoint
7 6 (15.79%) Relational Database
7 6 (15.79%) Business Intelligence
7 6 (15.79%) A+ Certification
7 6 (15.79%) Citrix
8 5 (13.16%) HP
8 5 (13.16%) SQL
8 5 (13.16%) ERP
8 5 (13.16%) SOA
8 5 (13.16%) Firewall
8 5 (13.16%) ITIL Foundation Certificate

ITIL
Top Related IT Skills in Norwich by Category

For the 6 months to 31 July 2014, IT jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 9 (23.68%) MS Exchange
2 8 (21.05%) Exchange Server 2010
3 7 (18.42%) SharePoint
4 1 (2.63%) MS Project Server
Applications
1 11 (28.95%) MS Office
1 11 (28.95%) MS Excel
2 6 (15.79%) MS PowerPoint
Cloud Services
1 4 (10.53%) Office 365
Communications & Networking
1 9 (23.68%) DHCP
1 9 (23.68%) TCP/IP
1 9 (23.68%) DNS
2 8 (21.05%) LAN
2 8 (21.05%) WAN
3 5 (13.16%) Firewall
4 4 (10.53%) NAS
4 4 (10.53%) Wireless
4 4 (10.53%) SAN
4 4 (10.53%) ADSL
Database & Business Intelligence
1 6 (15.79%) Relational Database
2 4 (10.53%) SQL Server 2008
2 4 (10.53%) SQL Server
3 1 (2.63%) CorVu
3 1 (2.63%) SQL Server Analysis Services
3 1 (2.63%) PerformancePoint
3 1 (2.63%) SQL Server Reporting Services
General
1 3 (7.89%) Publishing
2 2 (5.26%) Finance
Job Titles
1 9 (23.68%) Analyst
1 9 (23.68%) Systems Engineer
2 8 (21.05%) Team Leader
3 7 (18.42%) Service Manager
4 6 (15.79%) Services Delivery Manager
4 6 (15.79%) Delivery Manager
5 5 (13.16%) Systems Analyst
5 5 (13.16%) Support Engineer
5 5 (13.16%) Solutions Designer
5 5 (13.16%) Designer
6 4 (10.53%) Storage Engineer
6 4 (10.53%) Systems Support Engineer
6 4 (10.53%) 2nd Line Support Engineer
6 4 (10.53%) Solutions Analyst
6 4 (10.53%) 2nd Line Support
6 4 (10.53%) Systems Support
6 4 (10.53%) Business Systems Analyst
6 4 (10.53%) Business Analyst
7 3 (7.89%) Support Analyst
7 3 (7.89%) Senior Manager
Miscellaneous
1 4 (10.53%) Mainframe
2 1 (2.63%) AS400
2 1 (2.63%) Data Integration
Operating Systems
1 10 (26.32%) Windows
2 9 (23.68%) Windows Server 2008
3 4 (10.53%) Windows 7
3 4 (10.53%) Windows 8
4 1 (2.63%) MVS
Processes & Methodologies
1 9 (23.68%) Service Delivery
2 6 (15.79%) Business Intelligence
3 5 (13.16%) ERP
3 5 (13.16%) SOA
3 5 (13.16%) Performance Improvement
3 5 (13.16%) Incident Management
3 5 (13.16%) Systems Analysis
3 5 (13.16%) Programme Management
4 4 (10.53%) Data Management
4 4 (10.53%) Business Analysis
5 3 (7.89%) Project Management
5 3 (7.89%) Change Management
5 3 (7.89%) Service Management
5 3 (7.89%) Information Management
5 3 (7.89%) Enterprise Architecture
6 2 (5.26%) Problem Management
6 2 (5.26%) Risk Management
7 1 (2.63%) E-Commerce
7 1 (2.63%) Capacity Planning
7 1 (2.63%) ITIL V3
Programming Languages
1 5 (13.16%) SQL
Qualifications
1 11 (28.95%) Microsoft Certification
1 11 (28.95%) ITIL Certification
2 9 (23.68%) MCSA
3 7 (18.42%) MCP
4 6 (15.79%) A+ Certification
5 5 (13.16%) ITIL Foundation Certificate
5 5 (13.16%) VMware Certified Professional (VCP)
6 4 (10.53%) Degree
6 4 (10.53%) NCDA
6 4 (10.53%) NCIE
7 3 (7.89%) ISEB
7 3 (7.89%) Cisco Certification
7 3 (7.89%) CCNA
8 1 (2.63%) CCNP
8 1 (2.63%) MCSE
8 1 (2.63%) MCTS
8 1 (2.63%) MCITP
Quality Assurance & Compliance
1 3 (7.89%) ISO 9001
1 3 (7.89%) ISO/IEC 27001
2 2 (5.26%) SLA
System Software
1 5 (13.16%) VMware Infrastructure
1 5 (13.16%) Hyper-V
2 4 (10.53%) XenApp
2 4 (10.53%) XenDesktop
2 4 (10.53%) VMware ESXi
2 4 (10.53%) Active Directory
Systems Management
1 4 (10.53%) Backup Exec
1 4 (10.53%) SCDPM
2 1 (2.63%) EMC NetWorker
Vendors
1 17 (44.74%) Microsoft
2 7 (18.42%) VMware
3 6 (15.79%) Citrix
4 5 (13.16%) HP
5 4 (10.53%) Veeam
5 4 (10.53%) NetApp
5 4 (10.53%) Websense
6 3 (7.89%) Cisco
7 2 (5.26%) Altiris
8 1 (2.63%) EMC
8 1 (2.63%) Cognos
8 1 (2.63%) Software AG
8 1 (2.63%) webMethods