The table below looks at the statistics for ITIL skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 31 49 37
Rank change year-on-year
+18 -12
Permanent jobs citing ITIL 12 3 19
As % of all permanent IT jobs located in Norwich 5.06% 1.01% 4.83%
As % of the Processes & Methodologies category 5.85% 1.38% 6.62%
Number of salaries quoted 10 3 17
Average salary £43,750 £36,000 £40,000
Average salary % change year-on-year
+21.52% -10.00%
90% offered a salary of more than £33,800 £35,200 £37,000
10% offered a salary of more than £47,500 £42,000 £42,500
UK excluding London average salary £39,000 £40,000 £40,000
% change year-on-year
-2.50% -
ITIL
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
205 218 287
As % of all permanent IT jobs located in Norwich 86.50% 73.65% 73.03%
Number of salaries quoted 177 207 223
Average salary £39,000 £33,500 £35,000
Average salary % change year-on-year
+16.41% -4.28%
90% offered a salary of more than £29,550 £27,500 £25,000
10% offered a salary of more than £82,500 £50,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITIL
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norwich

ITIL
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Norwich region.

ITIL Salary Trend in Norwich

ITIL
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing ITIL across the Norwich region over the 3 months to 29 August 2014.

ITIL Salary Histogram in Norwich

ITIL
Top 30 Related IT Skills in Norwich

For the 6 months to 29 August 2014, IT jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 14 (43.75%) Microsoft
2 11 (34.38%) Microsoft Certification
3 10 (31.25%) Windows
4 9 (28.13%) MCSA
4 9 (28.13%) MS Exchange
4 9 (28.13%) DHCP
4 9 (28.13%) TCP/IP
4 9 (28.13%) DNS
4 9 (28.13%) Windows Server 2008
5 8 (25.00%) Exchange Server 2010
5 8 (25.00%) MS Excel
5 8 (25.00%) MS Office
5 8 (25.00%) ITIL Certification
5 8 (25.00%) LAN
5 8 (25.00%) WAN
6 7 (21.88%) MCP
6 7 (21.88%) SharePoint
6 7 (21.88%) VMware
7 6 (18.75%) Service Delivery
7 6 (18.75%) Business Intelligence
7 6 (18.75%) Citrix
7 6 (18.75%) Relational Database
8 5 (15.63%) Performance Improvement
8 5 (15.63%) VMware Infrastructure
8 5 (15.63%) ITIL Foundation Certificate
8 5 (15.63%) Hyper-V
8 5 (15.63%) Programme Management
8 5 (15.63%) VMware Certified Professional (VCP)
8 5 (15.63%) Systems Analysis
8 5 (15.63%) HP

ITIL
Top Related IT Skills in Norwich by Category

For the 6 months to 29 August 2014, IT jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 9 (28.13%) MS Exchange
2 8 (25.00%) Exchange Server 2010
3 7 (21.88%) SharePoint
4 1 (3.13%) MS Project Server
Applications
1 8 (25.00%) MS Office
1 8 (25.00%) MS Excel
2 3 (9.38%) MS PowerPoint
Cloud Services
1 4 (12.50%) Office 365
Communications & Networking
1 9 (28.13%) DHCP
1 9 (28.13%) TCP/IP
1 9 (28.13%) DNS
2 8 (25.00%) LAN
2 8 (25.00%) WAN
3 5 (15.63%) Firewall
4 4 (12.50%) Wireless
4 4 (12.50%) NAS
4 4 (12.50%) SAN
4 4 (12.50%) ADSL
Database & Business Intelligence
1 6 (18.75%) Relational Database
2 4 (12.50%) SQL Server 2008
2 4 (12.50%) SQL Server
3 1 (3.13%) CorVu
3 1 (3.13%) SQL Server Reporting Services
3 1 (3.13%) SQL Server Analysis Services
3 1 (3.13%) PerformancePoint
General
1 2 (6.25%) Finance
Job Titles
1 9 (28.13%) Systems Engineer
2 8 (25.00%) Team Leader
3 6 (18.75%) Analyst
4 5 (15.63%) Systems Analyst
4 5 (15.63%) Support Engineer
4 5 (15.63%) Solutions Designer
4 5 (15.63%) Designer
5 4 (12.50%) Solutions Analyst
5 4 (12.50%) 2nd Line Support Engineer
5 4 (12.50%) 2nd Line Support
5 4 (12.50%) Systems Support Engineer
5 4 (12.50%) Storage Engineer
5 4 (12.50%) Systems Support
5 4 (12.50%) Service Manager
5 4 (12.50%) Business Systems Analyst
5 4 (12.50%) Business Analyst
6 3 (9.38%) Senior Manager
6 3 (9.38%) IT Services Manager
6 3 (9.38%) Technical Services Manager
6 3 (9.38%) IT Services Delivery Manager
Miscellaneous
1 4 (12.50%) Mainframe
2 1 (3.13%) AS400
2 1 (3.13%) Data Integration
Operating Systems
1 10 (31.25%) Windows
2 9 (28.13%) Windows Server 2008
3 4 (12.50%) Windows 7
3 4 (12.50%) Windows 8
4 1 (3.13%) MVS
Processes & Methodologies
1 6 (18.75%) Business Intelligence
1 6 (18.75%) Service Delivery
2 5 (15.63%) ERP
2 5 (15.63%) SOA
2 5 (15.63%) Programme Management
2 5 (15.63%) Systems Analysis
2 5 (15.63%) Performance Improvement
3 4 (12.50%) Business Analysis
3 4 (12.50%) Data Management
4 3 (9.38%) Change Management
4 3 (9.38%) Enterprise Architecture
5 2 (6.25%) Problem Management
5 2 (6.25%) Incident Management
5 2 (6.25%) Risk Management
6 1 (3.13%) E-Commerce
6 1 (3.13%) Knowledge Management
6 1 (3.13%) Capacity Planning
6 1 (3.13%) ITIL V3
Programming Languages
1 5 (15.63%) SQL
Qualifications
1 11 (34.38%) Microsoft Certification
2 9 (28.13%) MCSA
3 8 (25.00%) ITIL Certification
4 7 (21.88%) MCP
5 5 (15.63%) VMware Certified Professional (VCP)
5 5 (15.63%) ITIL Foundation Certificate
6 4 (12.50%) NCDA
6 4 (12.50%) NCIE
7 3 (9.38%) A+ Certification
7 3 (9.38%) CCNA
7 3 (9.38%) Cisco Certification
8 1 (3.13%) MCSE
8 1 (3.13%) CCNP
8 1 (3.13%) MCTS
8 1 (3.13%) MCITP
8 1 (3.13%) Degree
Quality Assurance & Compliance
1 2 (6.25%) SLA
System Software
1 5 (15.63%) VMware Infrastructure
1 5 (15.63%) Hyper-V
2 4 (12.50%) XenApp
2 4 (12.50%) XenDesktop
2 4 (12.50%) VMware ESXi
2 4 (12.50%) Active Directory
Systems Management
1 4 (12.50%) Backup Exec
1 4 (12.50%) SCDPM
2 1 (3.13%) EMC NetWorker
Vendors
1 14 (43.75%) Microsoft
2 7 (21.88%) VMware
3 6 (18.75%) Citrix
4 5 (15.63%) HP
5 4 (12.50%) NetApp
5 4 (12.50%) Websense
5 4 (12.50%) Veeam
6 3 (9.38%) Cisco
7 2 (6.25%) Altiris
8 1 (3.13%) Cognos
8 1 (3.13%) EMC
8 1 (3.13%) webMethods
8 1 (3.13%) Software AG