The table below looks at the statistics for ITIL skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Infrastructure Library (ITIL)
Rank 22 17 42
Rank change year-on-year
-5 +25
Permanent jobs citing ITIL 10 27 2
As % of all permanent IT jobs located in Norwich 6.49% 12.74% 0.88%
As % of the Processes & Methodologies category 8.55% 14.67% 1.00%
Number of salaries quoted 8 26 2
Average salary £35,500 £40,000 £55,000
Average salary % change year-on-year
-11.25% -27.27%
UK excluding London average salary £40,000 £40,150 £38,875
% change year-on-year
-0.37% +3.27%
ITIL
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
117 184 200
As % of all permanent IT jobs located in Norwich 75.97% 86.79% 87.72%
Number of salaries quoted 89 169 179
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,000 £27,500 £29,100
10% offered a salary of more than £54,000 £50,000 £52,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITIL
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norwich

ITIL
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Norwich region.

ITIL Salary Trend in Norwich

ITIL
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing ITIL across the Norwich region over the 3 months to 13 February 2016.

ITIL Salary Histogram in Norwich

ITIL
Top 30 Related IT Skills in Norwich

For the 6 months to 13 February 2016, IT jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 11 (68.75%) Microsoft
2 8 (50.00%) Windows
2 8 (50.00%) Active Directory
2 8 (50.00%) Windows Server
3 7 (43.75%) Windows Server 2012
3 7 (43.75%) Hyper-V
3 7 (43.75%) SCCM
3 7 (43.75%) Skype for Business
3 7 (43.75%) Microsoft Certification
3 7 (43.75%) Windows Server 2003
3 7 (43.75%) C
3 7 (43.75%) WAN
3 7 (43.75%) MCSE
3 7 (43.75%) LAN
4 6 (37.50%) VoIP
4 6 (37.50%) CCNA
4 6 (37.50%) Cisco Certification
4 6 (37.50%) Disaster Recovery
4 6 (37.50%) Firewall
4 6 (37.50%) Business Continuity
4 6 (37.50%) Network Monitoring
5 5 (31.25%) Service Delivery
6 3 (18.75%) Incident Management
6 3 (18.75%) SLA
6 3 (18.75%) SQL
6 3 (18.75%) SQL Server
6 3 (18.75%) IIS
7 2 (12.50%) .NET
7 2 (12.50%) MySQL
7 2 (12.50%) DHCP

ITIL
Top Related IT Skills in Norwich by Category

For the 6 months to 13 February 2016, IT jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 7 (43.75%) Skype for Business
2 3 (18.75%) IIS
3 2 (12.50%) Apache
4 1 (6.25%) Apache Pig
4 1 (6.25%) JBoss
4 1 (6.25%) Oracle Application Server
4 1 (6.25%) SharePoint
4 1 (6.25%) Tomcat
4 1 (6.25%) WebLogic
4 1 (6.25%) WebSphere
4 1 (6.25%) WebSphere Application Server
Applications
1 2 (12.50%) MS Excel
Communications & Networking
1 7 (43.75%) LAN
1 7 (43.75%) WAN
2 6 (37.50%) Firewall
2 6 (37.50%) VoIP
3 2 (12.50%) DHCP
4 1 (6.25%) DNS
4 1 (6.25%) TCP/IP
Database & Business Intelligence
1 3 (18.75%) SQL Server
2 2 (12.50%) MySQL
3 1 (6.25%) Amazon DynamoDB
3 1 (6.25%) Apache Hive
3 1 (6.25%) Big Data
3 1 (6.25%) Hadoop
3 1 (6.25%) MongoDB
3 1 (6.25%) Neo4j
3 1 (6.25%) NoSQL
Job Titles
1 7 (43.75%) Support Manager
2 6 (37.50%) Help Desk Manager
2 6 (37.50%) Help Desk Support
3 4 (25.00%) Delivery Manager
3 4 (25.00%) IT Manager
3 4 (25.00%) Service Manager
3 4 (25.00%) Services Delivery Manager
4 3 (18.75%) Applications Support
5 2 (12.50%) Analyst
5 2 (12.50%) IT Services Delivery Manager
5 2 (12.50%) IT Services Manager
5 2 (12.50%) IT Support
5 2 (12.50%) Senior IT Manager
5 2 (12.50%) Senior Manager
5 2 (12.50%) Senior Services Delivery Manager
5 2 (12.50%) Support Analyst
5 2 (12.50%) Web Analyst
5 2 (12.50%) Web Applications Analyst
5 2 (12.50%) Web Applications Support
5 2 (12.50%) Web Support Analyst
Libraries, Frameworks & Software Standards
1 2 (12.50%) .NET
2 1 (6.25%) Ajax
2 1 (6.25%) Apache Camel
2 1 (6.25%) Java EE
2 1 (6.25%) jQuery
2 1 (6.25%) OSGi
2 1 (6.25%) REST
2 1 (6.25%) SOAP
2 1 (6.25%) Web Services
Miscellaneous
1 1 (6.25%) DataPower
Operating Systems
1 8 (50.00%) Windows
1 8 (50.00%) Windows Server
2 7 (43.75%) Windows Server 2003
2 7 (43.75%) Windows Server 2012
3 2 (12.50%) Windows Server 2008
4 1 (6.25%) Linux
4 1 (6.25%) Unix
4 1 (6.25%) Windows 2000
4 1 (6.25%) Windows 7
4 1 (6.25%) Windows XP
Processes & Methodologies
1 6 (37.50%) Business Continuity
1 6 (37.50%) Disaster Recovery
1 6 (37.50%) Network Monitoring
2 5 (31.25%) Service Delivery
3 3 (18.75%) Incident Management
4 2 (12.50%) Problem Management
4 2 (12.50%) Programme Management
4 2 (12.50%) Project Management
5 1 (6.25%) ITIL V2
5 1 (6.25%) ITIL V3
5 1 (6.25%) ITSM
5 1 (6.25%) Line Management
5 1 (6.25%) Network Management
5 1 (6.25%) PRINCE
5 1 (6.25%) PRINCE2
5 1 (6.25%) Security Architecture
5 1 (6.25%) Security Operations
5 1 (6.25%) Service Management
5 1 (6.25%) SOA
5 1 (6.25%) Web Application Development
Programming Languages
1 7 (43.75%) C
2 3 (18.75%) SQL
3 1 (6.25%) Groovy
3 1 (6.25%) Java
3 1 (6.25%) PowerShell
3 1 (6.25%) VB
Qualifications
1 7 (43.75%) MCSE
1 7 (43.75%) Microsoft Certification
2 6 (37.50%) CCNA
2 6 (37.50%) Cisco Certification
3 1 (6.25%) CISSP
Quality Assurance & Compliance
1 3 (18.75%) SLA
2 1 (6.25%) PCI DSS
System Software
1 8 (50.00%) Active Directory
2 7 (43.75%) Hyper-V
3 1 (6.25%) VMware Infrastructure
Systems Management
1 7 (43.75%) SCCM
Vendors
1 11 (68.75%) Microsoft
2 2 (12.50%) VMware
3 1 (6.25%) IBM
3 1 (6.25%) Oracle