The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 29 34 50
Rank change year-on-year
+5 +16
Permanent jobs requiring a Support Analyst 9 11 5
As % of all permanent IT jobs located in Norfolk 4.97% 3.73% 1.35%
As % of the Job Titles category 5.11% 3.81% 1.37%
Number of salaries quoted 9 9 5
Average salary £27,000 £25,000 £22,500
Average salary % change year-on-year
+8.00% +11.11%
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
176 289 366
As % of all permanent IT jobs located in Norfolk 97.24% 97.97% 98.65%
Number of salaries quoted 143 251 349
Average salary £33,500 £32,500 £32,500
Average salary % change year-on-year
+3.07% -
90% offered a salary of more than £21,700 £22,500 £23,500
10% offered a salary of more than £46,200 £45,000 £48,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norfolk region.

Support Analyst Salary Trend in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +5 5 £27,000 -11.47%
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Norfolk

For the 6 months to 27 August 2015, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 11 (73.33%) Microsoft
2 10 (66.67%) Windows
3 7 (46.67%) LAN
3 7 (46.67%) WAN
4 6 (40.00%) SLA
4 6 (40.00%) SQL
5 5 (33.33%) .NET
5 5 (33.33%) ITIL
5 5 (33.33%) Windows XP
5 5 (33.33%) Apache
6 4 (26.67%) VMware Infrastructure
6 4 (26.67%) Windows Server 2012
6 4 (26.67%) Line Management
6 4 (26.67%) Incident Management
6 4 (26.67%) Problem Management
6 4 (26.67%) Citrix
6 4 (26.67%) VMware
6 4 (26.67%) Active Directory
6 4 (26.67%) IIS
6 4 (26.67%) MySQL
6 4 (26.67%) C
7 3 (20.00%) MCP
7 3 (20.00%) MCSE
7 3 (20.00%) DNS
7 3 (20.00%) Service Delivery
7 3 (20.00%) Telecoms
7 3 (20.00%) Finance
7 3 (20.00%) Microsoft Certification
7 3 (20.00%) Windows Server 2003
7 3 (20.00%) Knowledge Management

Support Analyst
Top Related IT Skills in Norfolk by Category

For the 6 months to 27 August 2015, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (33.33%) Apache
2 4 (26.67%) IIS
3 2 (13.33%) SharePoint
3 2 (13.33%) MS Exchange
4 1 (6.67%) Drupal
4 1 (6.67%) Tomcat
Applications
1 1 (6.67%) MS Office
1 1 (6.67%) MS Excel
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 7 (46.67%) LAN
1 7 (46.67%) WAN
2 3 (20.00%) DNS
Database & Business Intelligence
1 4 (26.67%) MySQL
2 1 (6.67%) SQL Server
Development Applications
1 1 (6.67%) VSS/SourceSafe
1 1 (6.67%) Subversion
1 1 (6.67%) Team Foundation Server
General
1 3 (20.00%) Telecoms
1 3 (20.00%) Finance
2 1 (6.67%) Publishing
Libraries, Frameworks & Software Standards
1 5 (33.33%) .NET
2 1 (6.67%) ASP.NET
2 1 (6.67%) CSS
2 1 (6.67%) XML
2 1 (6.67%) XSLT
2 1 (6.67%) Flash
2 1 (6.67%) Silverlight
2 1 (6.67%) jQuery
2 1 (6.67%) HTML5
2 1 (6.67%) CSS3
2 1 (6.67%) Sass
2 1 (6.67%) HTML
Miscellaneous
1 3 (20.00%) Analytical Skills
2 1 (6.67%) Kindle
Operating Systems
1 10 (66.67%) Windows
2 5 (33.33%) Windows XP
3 4 (26.67%) Windows Server 2012
4 3 (20.00%) Windows 8
4 3 (20.00%) Windows Server 2003
5 2 (13.33%) Windows 7
Processes & Methodologies
1 5 (33.33%) ITIL
2 4 (26.67%) Incident Management
2 4 (26.67%) Problem Management
2 4 (26.67%) Line Management
3 3 (20.00%) Mentoring
3 3 (20.00%) Coaching
3 3 (20.00%) Service Delivery
3 3 (20.00%) Knowledge Management
4 1 (6.67%) Migration
4 1 (6.67%) QMS
4 1 (6.67%) SDLC
Programming Languages
1 6 (40.00%) SQL
2 4 (26.67%) C
3 3 (20.00%) PowerShell
4 1 (6.67%) XQuery
4 1 (6.67%) Java
4 1 (6.67%) JavaScript
4 1 (6.67%) PHP
Qualifications
1 3 (20.00%) MCP
1 3 (20.00%) MCSE
1 3 (20.00%) Microsoft Certification
2 1 (6.67%) Degree
2 1 (6.67%) HND
Quality Assurance & Compliance
1 6 (40.00%) SLA
2 3 (20.00%) QA
3 1 (6.67%) ISO 9001
System Software
1 4 (26.67%) Active Directory
1 4 (26.67%) VMware Infrastructure
2 3 (20.00%) Hyper-V
Systems Management
1 1 (6.67%) Backup Exec
Vendors
1 11 (73.33%) Microsoft
2 4 (26.67%) Citrix
2 4 (26.67%) VMware
3 1 (6.67%) Cisco
3 1 (6.67%) Epicor
3 1 (6.67%) Sophos
3 1 (6.67%) HP
3 1 (6.67%) Dell