The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 40 52 60
Rank change year-on-year
+12 +8
Permanent jobs requiring a Support Analyst 9 6 7
As % of all permanent IT jobs located in Norfolk 2.93% 1.52% 1.24%
As % of the Job Titles category 3.15% 1.57% 1.27%
Number of salaries quoted 9 6 7
Average salary £20,500 £42,500 £18,500
Average salary % change year-on-year
-51.76% +129.72%
90% offered a salary of more than £18,400 £25,625 £16,900
10% offered a salary of more than £26,000 £42,500 £20,800
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
286 383 552
As % of all permanent IT jobs located in Norfolk 93.16% 96.96% 97.70%
Number of salaries quoted 249 351 462
Average salary £32,500 £32,500 £31,500
Average salary % change year-on-year
- +3.17%
90% offered a salary of more than £19,000 £20,400 £21,000
10% offered a salary of more than £50,410 £45,000 £42,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norfolk region.

Support Analyst Salary Trend in Norfolk

Support Analyst
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Norfolk region over the 3 months to 28 November 2014.

Support Analyst Salary Histogram in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +11 7 £20,500 -51.76%
Thetford - 1 £30,000 -
Dereham - 1 £18,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Norfolk

For the 6 months to 28 November 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 10 (50.00%) Microsoft
2 9 (45.00%) MS Excel
3 6 (30.00%) MS PowerPoint
3 6 (30.00%) Active Directory
3 6 (30.00%) SQL
3 6 (30.00%) Windows
4 5 (25.00%) UNIX
4 5 (25.00%) ITIL
4 5 (25.00%) SLA
4 5 (25.00%) ITIL Foundation Certificate
5 4 (20.00%) Middleware
5 4 (20.00%) MS Exchange
6 3 (15.00%) Cisco
6 3 (15.00%) MS Office
6 3 (15.00%) Linux
6 3 (15.00%) SQL Server
7 2 (10.00%) Oracle Fusion
7 2 (10.00%) JCAPS
7 2 (10.00%) PowerShell
7 2 (10.00%) Incident Management
7 2 (10.00%) Degree
7 2 (10.00%) HTML
7 2 (10.00%) JavaScript
7 2 (10.00%) VBScript
7 2 (10.00%) Oracle
7 2 (10.00%) CSS
7 2 (10.00%) SOA
7 2 (10.00%) Digital Media
7 2 (10.00%) Root Cause Analysis
8 1 (5.00%) Windows 8

Support Analyst
Top Related IT Skills in Norfolk by Category

For the 6 months to 28 November 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) MS Exchange
2 2 (10.00%) JCAPS
3 1 (5.00%) Exchange Server 2010
3 1 (5.00%) Exchange Server 2003
3 1 (5.00%) SharePoint
Applications
1 9 (45.00%) MS Excel
2 6 (30.00%) MS PowerPoint
3 3 (15.00%) MS Office
Communications & Networking
1 1 (5.00%) VoIP
1 1 (5.00%) DHCP
1 1 (5.00%) FTP
1 1 (5.00%) TCP/IP
1 1 (5.00%) VPN
1 1 (5.00%) DNS
1 1 (5.00%) SSL
1 1 (5.00%) SAN
1 1 (5.00%) Internet
1 1 (5.00%) Firewall
1 1 (5.00%) VLAN
1 1 (5.00%) Cisco IOS
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 1 (5.00%) DB2
General
1 1 (5.00%) Finance
1 1 (5.00%) Law
Libraries, Frameworks & Software Standards
1 4 (20.00%) Middleware
2 2 (10.00%) Oracle Fusion
2 2 (10.00%) HTML
2 2 (10.00%) CSS
3 1 (5.00%) .NET
Miscellaneous
1 2 (10.00%) Digital Media
2 1 (5.00%) Blackberry
2 1 (5.00%) FMCG
2 1 (5.00%) iPhone
Operating Systems
1 6 (30.00%) Windows
2 5 (25.00%) UNIX
3 3 (15.00%) Linux
4 1 (5.00%) Windows XP
4 1 (5.00%) Windows Server 2003
4 1 (5.00%) Windows Server 2008
4 1 (5.00%) Windows 8
4 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 5 (25.00%) ITIL
2 2 (10.00%) SOA
2 2 (10.00%) Incident Management
2 2 (10.00%) Root Cause Analysis
3 1 (5.00%) Project Planning
3 1 (5.00%) Continuous Improvement
3 1 (5.00%) Stakeholder Management
3 1 (5.00%) Software Testing
Programming Languages
1 6 (30.00%) SQL
2 2 (10.00%) VBScript
2 2 (10.00%) JavaScript
2 2 (10.00%) PowerShell
3 1 (5.00%) VB.NET
Qualifications
1 5 (25.00%) ITIL Foundation Certificate
2 2 (10.00%) Degree
3 1 (5.00%) MCP
3 1 (5.00%) MCSA
3 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 6 (30.00%) Active Directory
Vendors
1 10 (50.00%) Microsoft
2 3 (15.00%) Cisco
3 2 (10.00%) Oracle
Norfolk
Nigel Frank International Limited - Newcastle
Salary: £30000 - £31000 per annum + Benefits
Posted: 8 days ago