The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Norfolk region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 33 26 50
Rank change year-on-year
-7 +24
Permanent jobs requiring a Support Analyst 18 30 7
As % of all permanent IT jobs located in Norfolk 5.07% 7.92% 1.39%
As % of the Job Titles category 5.13% 7.96% 1.42%
Number of salaries quoted 16 20 6
Average salary £23,875 £21,500 £30,750
Average salary % change year-on-year
+11.04% -30.08%
90% offered a salary of more than £16,250 £21,000 £30,000
10% offered a salary of more than £38,500 £27,300 £37,500
UK excluding London average salary £27,500 £27,500 £27,937
% change year-on-year
- -1.56%
Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
351 377 494
As % of all permanent IT jobs located in Norfolk 98.87% 99.47% 97.82%
Number of salaries quoted 299 340 435
Average salary £32,500 £31,000 £32,500
Average salary % change year-on-year
+4.83% -4.61%
90% offered a salary of more than £20,000 £21,500 £22,500
10% offered a salary of more than £42,500 £47,050 £45,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
East of England

Support Analyst
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norfolk region.

Support Analyst Salary Trend in Norfolk

Support Analyst
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Norfolk region over the 3 months to 17 April 2014.

Support Analyst Salary Histogram in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Norwich +1 15 £26,500 +26.19%
King's Lynn +1 2 £23,875 -20.41%
Thetford - 1 £21,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Norfolk

For the 6 months to 17 April 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 17 (80.95%) Microsoft
2 10 (47.62%) SQL
3 8 (38.10%) Team Foundation Server
3 8 (38.10%) Silverlight
3 8 (38.10%) Drupal
3 8 (38.10%) jQuery
3 8 (38.10%) HTML5
3 8 (38.10%) CSS3
3 8 (38.10%) Sass
3 8 (38.10%) Subversion
3 8 (38.10%) .NET
3 8 (38.10%) SQL Server
3 8 (38.10%) HTML
3 8 (38.10%) Java
3 8 (38.10%) JavaScript
3 8 (38.10%) PHP
3 8 (38.10%) VSS/SourceSafe
3 8 (38.10%) ASP.NET
3 8 (38.10%) CSS
3 8 (38.10%) XML
3 8 (38.10%) XSLT
3 8 (38.10%) XQuery
3 8 (38.10%) ISO 9001
3 8 (38.10%) Flash
3 8 (38.10%) SharePoint
4 7 (33.33%) MS Excel
5 6 (28.57%) Adobe
5 6 (28.57%) MS Office
5 6 (28.57%) Apache
5 6 (28.57%) Content Management

Support Analyst
Top Related IT Skills in Norfolk by Category

For the 6 months to 17 April 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (38.10%) SharePoint
1 8 (38.10%) Drupal
2 6 (28.57%) Apache
3 2 (9.52%) Tomcat
4 1 (4.76%) MS Exchange
Applications
1 7 (33.33%) MS Excel
2 6 (28.57%) MS Office
3 3 (14.29%) MS PowerPoint
Communications & Networking
1 1 (4.76%) TCP/IP
1 1 (4.76%) Wi-Fi
1 1 (4.76%) Wireless
1 1 (4.76%) Structured Cabling
Database & Business Intelligence
1 8 (38.10%) SQL Server
2 1 (4.76%) Crystal Reports
2 1 (4.76%) QlikView
Development Applications
1 8 (38.10%) VSS/SourceSafe
1 8 (38.10%) Subversion
1 8 (38.10%) Team Foundation Server
General
1 2 (9.52%) Publishing
Libraries, Frameworks & Software Standards
1 8 (38.10%) HTML
1 8 (38.10%) .NET
1 8 (38.10%) ASP.NET
1 8 (38.10%) CSS
1 8 (38.10%) XML
1 8 (38.10%) XSLT
1 8 (38.10%) Flash
1 8 (38.10%) Silverlight
1 8 (38.10%) jQuery
1 8 (38.10%) HTML5
1 8 (38.10%) CSS3
1 8 (38.10%) Sass
2 1 (4.76%) WAP
Miscellaneous
1 1 (4.76%) iPad
Operating Systems
1 3 (14.29%) Windows
2 1 (4.76%) Windows XP
2 1 (4.76%) Mac OS X
2 1 (4.76%) Windows 7
2 1 (4.76%) Windows 8
Processes & Methodologies
1 6 (28.57%) Content Management
2 3 (14.29%) ITIL
3 2 (9.52%) ERP
4 1 (4.76%) Business Intelligence
4 1 (4.76%) E-Commerce
Programming Languages
1 10 (47.62%) SQL
2 8 (38.10%) XQuery
2 8 (38.10%) Java
2 8 (38.10%) JavaScript
2 8 (38.10%) PHP
Qualifications
1 3 (14.29%) A+ Certification
1 3 (14.29%) ITIL Certification
1 3 (14.29%) Degree
2 1 (4.76%) MCP
Quality Assurance & Compliance
1 8 (38.10%) ISO 9001
2 1 (4.76%) SLA
System Software
1 2 (9.52%) Active Directory
Vendors
1 17 (80.95%) Microsoft
2 6 (28.57%) Adobe
3 2 (9.52%) Apple
4 1 (4.76%) Google
4 1 (4.76%) Citrix
4 1 (4.76%) Cisco