The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Norfolk region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 33 43 54
Rank change year-on-year
+10 +11
Permanent jobs requiring a Support Analyst 10 15 4
As % of all permanent IT jobs located in Norfolk 3.30% 3.47% 0.92%
As % of the Job Titles category 3.41% 3.53% 0.93%
Number of salaries quoted 8 15 3
Average salary £26,250 £21,500 £22,500
Average salary % change year-on-year
+22.09% -4.44%
UK excluding London average salary £27,500 £27,523 £30,000
% change year-on-year
-0.08% -8.25%
Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
293 425 429
As % of all permanent IT jobs located in Norfolk 96.70% 98.38% 98.85%
Number of salaries quoted 265 404 358
Average salary £35,000 £30,000 £34,000
Average salary % change year-on-year
+16.66% -11.76%
90% offered a salary of more than £22,500 £24,500 £22,450
10% offered a salary of more than £55,000 £52,050 £45,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
East of England

Support Analyst
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norfolk region.

Support Analyst Salary Trend in Norfolk

Support Analyst
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Norfolk region over the 3 months to 30 July 2014.

Support Analyst Salary Histogram in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +11 10 £26,250 +22.09% 1
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Norfolk

For the 6 months to 30 July 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (57.69%) Microsoft
2 9 (34.62%) SQL
3 8 (30.77%) MS Excel
4 7 (26.92%) MS Office
5 6 (23.08%) SharePoint
6 5 (19.23%) HTML5
6 5 (19.23%) CSS3
6 5 (19.23%) Sass
6 5 (19.23%) Team Foundation Server
6 5 (19.23%) Silverlight
6 5 (19.23%) Drupal
6 5 (19.23%) jQuery
6 5 (19.23%) Adobe
6 5 (19.23%) XQuery
6 5 (19.23%) Subversion
6 5 (19.23%) Content Management
6 5 (19.23%) ISO 9001
6 5 (19.23%) UNIX
6 5 (19.23%) Windows
6 5 (19.23%) Apache
6 5 (19.23%) Flash
6 5 (19.23%) VSS/SourceSafe
6 5 (19.23%) ASP.NET
6 5 (19.23%) CSS
6 5 (19.23%) XML
6 5 (19.23%) XSLT
6 5 (19.23%) .NET
6 5 (19.23%) SQL Server
6 5 (19.23%) HTML
6 5 (19.23%) Java

Support Analyst
Top Related IT Skills in Norfolk by Category

For the 6 months to 30 July 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) SharePoint
2 5 (19.23%) Drupal
2 5 (19.23%) Apache
3 2 (7.69%) MS Exchange
3 2 (7.69%) JCAPS
4 1 (3.85%) Exchange Server 2010
4 1 (3.85%) Exchange Server 2003
Applications
1 8 (30.77%) MS Excel
2 7 (26.92%) MS Office
3 4 (15.38%) MS PowerPoint
Communications & Networking
1 2 (7.69%) TCP/IP
2 1 (3.85%) Structured Cabling
2 1 (3.85%) Internet
2 1 (3.85%) Wi-Fi
2 1 (3.85%) Wireless
2 1 (3.85%) DNS
2 1 (3.85%) DHCP
Database & Business Intelligence
1 5 (19.23%) SQL Server
2 1 (3.85%) QlikView
2 1 (3.85%) DB2
2 1 (3.85%) Crystal Reports
Development Applications
1 5 (19.23%) Team Foundation Server
1 5 (19.23%) Subversion
1 5 (19.23%) VSS/SourceSafe
General
1 1 (3.85%) Finance
1 1 (3.85%) Law
Libraries, Frameworks & Software Standards
1 5 (19.23%) HTML5
1 5 (19.23%) CSS3
1 5 (19.23%) Sass
1 5 (19.23%) Silverlight
1 5 (19.23%) jQuery
1 5 (19.23%) Flash
1 5 (19.23%) ASP.NET
1 5 (19.23%) CSS
1 5 (19.23%) XML
1 5 (19.23%) XSLT
1 5 (19.23%) .NET
1 5 (19.23%) HTML
2 4 (15.38%) Middleware
3 2 (7.69%) Oracle Fusion
4 1 (3.85%) WAP
Miscellaneous
1 2 (7.69%) Digital Media
2 1 (3.85%) iPad
2 1 (3.85%) iPhone
2 1 (3.85%) Blackberry
Operating Systems
1 5 (19.23%) UNIX
1 5 (19.23%) Windows
2 2 (7.69%) Linux
2 2 (7.69%) Windows XP
2 2 (7.69%) Windows 8
3 1 (3.85%) Windows Server 2012
3 1 (3.85%) Windows 7
3 1 (3.85%) Windows Server 2008
3 1 (3.85%) Windows Server 2003
3 1 (3.85%) Mac OS X
Processes & Methodologies
1 5 (19.23%) Content Management
2 3 (11.54%) ITIL
3 2 (7.69%) ERP
3 2 (7.69%) SOA
3 2 (7.69%) Incident Management
3 2 (7.69%) Root Cause Analysis
4 1 (3.85%) Project Planning
4 1 (3.85%) Software Testing
4 1 (3.85%) Stakeholder Management
4 1 (3.85%) Business Intelligence
4 1 (3.85%) E-Commerce
Programming Languages
1 9 (34.62%) SQL
2 5 (19.23%) XQuery
2 5 (19.23%) Java
2 5 (19.23%) JavaScript
2 5 (19.23%) PHP
Qualifications
1 4 (15.38%) Degree
2 3 (11.54%) A+ Certification
2 3 (11.54%) ITIL Certification
3 2 (7.69%) MCP
Quality Assurance & Compliance
1 5 (19.23%) ISO 9001
2 1 (3.85%) SLA
System Software
1 4 (15.38%) Active Directory
Vendors
1 15 (57.69%) Microsoft
2 5 (19.23%) Adobe
3 2 (7.69%) Oracle
3 2 (7.69%) Apple
4 1 (3.85%) Google
4 1 (3.85%) Citrix
4 1 (3.85%) Cisco
Norfolk
IT Executive Ltd
Salary: £20000 - £25000 per annum + Bonus, Pension
Posted: 12 hours ago
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Salary: £22k per year
Posted: 6 days ago