The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 34 48 54
Rank change year-on-year
+14 +6
Permanent jobs requiring a Support Analyst 11 5 6
As % of all permanent IT jobs located in Norfolk 3.83% 1.39% 1.22%
As % of the Job Titles category 3.91% 1.40% 1.23%
Number of salaries quoted 9 5 5
Average salary £25,000 £22,500 £19,000
Average salary % change year-on-year
+11.11% +18.42%
90% offered a salary of more than £22,000 £20,750 £17,600
10% offered a salary of more than £35,200 £22,500 £22,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
281 356 489
As % of all permanent IT jobs located in Norfolk 97.91% 98.61% 99.39%
Number of salaries quoted 244 341 409
Average salary £32,500 £32,500 £31,500
Average salary % change year-on-year
- +3.17%
90% offered a salary of more than £22,500 £23,500 £21,500
10% offered a salary of more than £47,500 £50,000 £45,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norfolk region.

Support Analyst Salary Trend in Norfolk

Support Analyst
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Norfolk region over the 3 months to 1 September 2014.

Support Analyst Salary Histogram in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +15 9 £30,500 +35.55% 2
Thetford - 1 £25,000 -
Diss - 1 £22,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Norfolk

For the 6 months to 1 September 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 6 (40.00%) Microsoft
2 5 (33.33%) UNIX
2 5 (33.33%) Windows
2 5 (33.33%) Active Directory
3 4 (26.67%) Middleware
3 4 (26.67%) MS Exchange
3 4 (26.67%) SQL
4 3 (20.00%) SQL Server
4 3 (20.00%) Linux
4 3 (20.00%) MS Excel
5 2 (13.33%) Cisco
5 2 (13.33%) Oracle Fusion
5 2 (13.33%) JCAPS
5 2 (13.33%) Incident Management
5 2 (13.33%) SharePoint
5 2 (13.33%) SOA
5 2 (13.33%) TCP/IP
5 2 (13.33%) MS Office
5 2 (13.33%) CSS
5 2 (13.33%) .NET
5 2 (13.33%) Oracle
5 2 (13.33%) HTML
5 2 (13.33%) JavaScript
5 2 (13.33%) Digital Media
5 2 (13.33%) Root Cause Analysis
6 1 (6.67%) Sass
6 1 (6.67%) Windows 8
6 1 (6.67%) Windows Server 2012
6 1 (6.67%) PHP
6 1 (6.67%) Java

Support Analyst
Top Related IT Skills in Norfolk by Category

For the 6 months to 1 September 2014, IT jobs across the Norfolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) MS Exchange
2 2 (13.33%) SharePoint
2 2 (13.33%) JCAPS
3 1 (6.67%) Exchange Server 2010
3 1 (6.67%) Apache
3 1 (6.67%) Exchange Server 2003
3 1 (6.67%) Drupal
Applications
1 3 (20.00%) MS Excel
2 2 (13.33%) MS Office
3 1 (6.67%) MS PowerPoint
Communications & Networking
1 2 (13.33%) TCP/IP
2 1 (6.67%) DNS
2 1 (6.67%) Internet
2 1 (6.67%) DHCP
Database & Business Intelligence
1 3 (20.00%) SQL Server
2 1 (6.67%) DB2
Development Applications
1 1 (6.67%) VSS/SourceSafe
1 1 (6.67%) Subversion
1 1 (6.67%) Team Foundation Server
General
1 1 (6.67%) Finance
1 1 (6.67%) Law
Libraries, Frameworks & Software Standards
1 4 (26.67%) Middleware
2 2 (13.33%) HTML
2 2 (13.33%) .NET
2 2 (13.33%) CSS
2 2 (13.33%) Oracle Fusion
3 1 (6.67%) HTML5
3 1 (6.67%) CSS3
3 1 (6.67%) Sass
3 1 (6.67%) XML
3 1 (6.67%) XSLT
3 1 (6.67%) Flash
3 1 (6.67%) ASP.NET
3 1 (6.67%) Silverlight
3 1 (6.67%) jQuery
Miscellaneous
1 2 (13.33%) Digital Media
2 1 (6.67%) Blackberry
2 1 (6.67%) iPhone
2 1 (6.67%) iPad
Operating Systems
1 5 (33.33%) UNIX
1 5 (33.33%) Windows
2 3 (20.00%) Linux
3 1 (6.67%) Windows XP
3 1 (6.67%) Windows Server 2003
3 1 (6.67%) Windows Server 2008
3 1 (6.67%) Windows 8
3 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 2 (13.33%) SOA
1 2 (13.33%) Incident Management
1 2 (13.33%) Root Cause Analysis
2 1 (6.67%) ERP
2 1 (6.67%) Project Planning
2 1 (6.67%) Stakeholder Management
2 1 (6.67%) Content Management
2 1 (6.67%) Software Testing
Programming Languages
1 4 (26.67%) SQL
2 2 (13.33%) JavaScript
3 1 (6.67%) PHP
3 1 (6.67%) Java
3 1 (6.67%) VBScript
3 1 (6.67%) VB.NET
3 1 (6.67%) XQuery
3 1 (6.67%) PowerShell
Qualifications
1 1 (6.67%) MCP
1 1 (6.67%) Degree
Quality Assurance & Compliance
1 1 (6.67%) ISO 9001
System Software
1 5 (33.33%) Active Directory
Vendors
1 6 (40.00%) Microsoft
2 2 (13.33%) Oracle
2 2 (13.33%) Cisco
3 1 (6.67%) Adobe
3 1 (6.67%) Apple
Norwich, Norfolk
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 10 hours ago
Norwich, Norfolk
Allied Worldwide
Salary: Pension, Private Health
Posted: 3 days ago