The statistics below represent IT jobs advertised across the Norfolk region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 24 41 39
Rank change year-on-year
+17 -2
Permanent jobs requiring a Support Analyst 9 7 16
As % of all permanent IT jobs located in Norfolk 4.89% 2.38% 4.48%
As % of the Job Titles category 5.08% 2.42% 4.53%
Number of salaries quoted 9 7 14
Median salary £30,000 £32,500 £23,875
Median salary % change year-on-year
-7.69% +36.12%
90% offered a salary of more than £21,500 £29,400 £17,500
10% offered a salary of more than £37,500 £42,500 £38,500
UK excluding London median salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
177 289 353
As % of all permanent IT jobs located in Norfolk 96.20% 98.30% 98.88%
Number of salaries quoted 123 231 302
Median salary £32,500 £35,000 £32,500
Median salary % change year-on-year
-7.14% +7.69%
90% offered a salary of more than £22,500 £24,000 £19,500
10% offered a salary of more than £52,500 £42,500 £45,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Norfolk

The demand trend of job ads across the Norfolk region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Norfolk region.

Support Analyst Salary Trend in Norfolk

Support Analyst
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Norfolk region over the 3 months to 4 May 2016.

Support Analyst Salary Histogram in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +11 4 £21,500 -44.15%
Thetford +11 4 £30,000 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Norfolk

For the 6 months to 4 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region featuring Support Analyst in the job title.

1 19 (73.08%) Windows
2 17 (65.38%) Microsoft
3 15 (57.69%) Active Directory
4 13 (50.00%) SQL Server
4 13 (50.00%) SQL
5 12 (46.15%) MS Exchange
6 10 (38.46%) FTP
6 10 (38.46%) VPN
7 9 (34.62%) SSL
7 9 (34.62%) Cisco
7 9 (34.62%) VoIP
7 9 (34.62%) Microsoft Certification
7 9 (34.62%) SAN
7 9 (34.62%) VBScript
7 9 (34.62%) HTML
7 9 (34.62%) JavaScript
7 9 (34.62%) MS Office
7 9 (34.62%) CSS
7 9 (34.62%) MCSA
7 9 (34.62%) Firewall
7 9 (34.62%) VLAN
7 9 (34.62%) Cisco IOS
7 9 (34.62%) FMCG
7 9 (34.62%) PowerShell
7 9 (34.62%) Continuous Improvement
7 9 (34.62%) Server Virtualisation
8 5 (19.23%) .NET
8 5 (19.23%) MySQL
9 4 (15.38%) Windows 7
10 2 (7.69%) Exchange Server 2010

Support Analyst Skill Set
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (46.15%) MS Exchange
2 2 (7.69%) Apache
2 2 (7.69%) Exchange Server 2010
2 2 (7.69%) IIS
Applications
1 9 (34.62%) MS Office
2 1 (3.85%) MS Excel
Business Applications
1 2 (7.69%) Sage X3
Communications & Networking
1 10 (38.46%) FTP
1 10 (38.46%) VPN
2 9 (34.62%) Cisco IOS
2 9 (34.62%) Firewall
2 9 (34.62%) SAN
2 9 (34.62%) SSL
2 9 (34.62%) VLAN
2 9 (34.62%) VoIP
3 2 (7.69%) TCP/IP
Database & Business Intelligence
1 13 (50.00%) SQL Server
2 5 (19.23%) MySQL
3 1 (3.85%) BusinessObjects
3 1 (3.85%) BusinessObjects XI
3 1 (3.85%) SQL Server 2005
3 1 (3.85%) SQL Server 2008
General
1 2 (7.69%) Retail
Libraries, Frameworks & Software Standards
1 9 (34.62%) CSS
1 9 (34.62%) HTML
2 5 (19.23%) .NET
Miscellaneous
1 9 (34.62%) FMCG
2 1 (3.85%) Driving Licence
Operating Systems
1 19 (73.08%) Windows
2 4 (15.38%) Windows 7
3 2 (7.69%) Mac OS
3 2 (7.69%) Windows Server
4 1 (3.85%) Windows 8
4 1 (3.85%) Windows Server 2008
4 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 9 (34.62%) Continuous Improvement
1 9 (34.62%) Server Virtualisation
2 2 (7.69%) Incident Management
2 2 (7.69%) ITIL
2 2 (7.69%) Problem Management
2 2 (7.69%) Time Management
Programming Languages
1 13 (50.00%) SQL
2 9 (34.62%) JavaScript
2 9 (34.62%) PowerShell
2 9 (34.62%) VBScript
3 2 (7.69%) C
3 2 (7.69%) C#
4 1 (3.85%) VB
Qualifications
1 9 (34.62%) MCSA
1 9 (34.62%) Microsoft Certification
System Software
1 15 (57.69%) Active Directory
2 1 (3.85%) UAG
Systems Management
1 1 (3.85%) Backup Exec
1 1 (3.85%) SCCM
Vendors
1 17 (65.38%) Microsoft
2 9 (34.62%) Cisco
3 2 (7.69%) Citrix
3 2 (7.69%) Sage
4 1 (3.85%) Cognos
4 1 (3.85%) IBM
4 1 (3.85%) NetApp
4 1 (3.85%) Sophos
4 1 (3.85%) Symantec
4 1 (3.85%) VMware