Support Analyst Jobs in Norwich

Support Analyst
Norfolk > Norwich

The median Support Analyst salary in Norwich is £27,500 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 44 31 13
Rank change year-on-year -13 -18 -
Permanent jobs requiring a Support Analyst 10 5 9
As % of all permanent jobs advertised in Norwich 2.34% 2.54% 8.74%
As % of the Job Titles category 2.53% 3.57% 10.11%
Number of salaries quoted 10 4 9
10th Percentile £23,000 £22,725 -
25th Percentile £23,813 £25,313 £20,250
Median annual salary (50th Percentile) £27,500 £28,500 £21,500
Median % change year-on-year -3.51% +32.56% -
75th Percentile £28,750 £30,250 £22,750
90th Percentile £29,181 - £23,750
Norfolk median annual salary £27,500 £28,500 £21,500
% change year-on-year -3.51% +32.56% -

All Permanent IT Job Vacancies
Norwich

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 395 140 89
% of permanent jobs with a recognized job title 92.29% 71.07% 86.41%
Number of salaries quoted 321 82 58
10th Percentile £26,250 £24,000 £20,250
25th Percentile £29,750 £30,688 £28,250
Median annual salary (50th Percentile) £40,000 £40,000 £41,089
Median % change year-on-year - -2.65% -3.32%
75th Percentile £52,500 £52,500 £51,250
90th Percentile £60,000 £60,889 £59,875
Norfolk median annual salary £40,000 £40,000 £42,311
% change year-on-year - -5.46% +1.47%

Support Analyst
Job Vacancy Trend in Norwich

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for Support Analyst in Norwich

Support Analyst
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing Support Analyst in Norwich.

Salary trend for Support Analyst in Norwich

Support Analyst Skill Set
Top 23 Co-occurring Skills and Capabilities in Norwich

For the 6 months to 10 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring Support Analyst in the job title.

1 9 (90.00%) Windows
1 9 (90.00%) Windows 10
1 9 (90.00%) Customer Service
2 6 (60.00%) Windows Server
2 6 (60.00%) Windows Server 2016
2 6 (60.00%) Windows Server 2019
2 6 (60.00%) vSphere
2 6 (60.00%) Confluence
2 6 (60.00%) JIRA
2 6 (60.00%) Analytical Skills
2 6 (60.00%) VMware
2 6 (60.00%) Commvault
3 3 (30.00%) SharePoint
3 3 (30.00%) SLA
3 3 (30.00%) Active Directory
3 3 (30.00%) ITSM
3 3 (30.00%) Time Management
3 3 (30.00%) Apple iOS
3 3 (30.00%) Microsoft 365
3 3 (30.00%) Social Skills
3 3 (30.00%) Customer Experience
4 1 (10.00%) Degree
4 1 (10.00%) Microsoft Office

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (60.00%) Confluence
2 3 (30.00%) SharePoint
Applications
1 1 (10.00%) Microsoft Office
Cloud Services
1 3 (30.00%) Microsoft 365
Development Applications
1 6 (60.00%) JIRA
General
1 6 (60.00%) Analytical Skills
2 3 (30.00%) Social Skills
Operating Systems
1 9 (90.00%) Windows
1 9 (90.00%) Windows 10
2 6 (60.00%) Windows Server
2 6 (60.00%) Windows Server 2016
2 6 (60.00%) Windows Server 2019
3 3 (30.00%) Apple iOS
Processes & Methodologies
1 9 (90.00%) Customer Service
2 3 (30.00%) Customer Experience
2 3 (30.00%) ITSM
2 3 (30.00%) Time Management
Qualifications
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 6 (60.00%) vSphere
2 3 (30.00%) Active Directory
Vendors
1 6 (60.00%) Commvault
1 6 (60.00%) VMware