The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Nottinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 84 93 83
Rank change year-on-year
+9 -10
Permanent jobs requiring a 2nd Line Support 11 8 10
As % of all permanent IT jobs located in Nottinghamshire 0.97% 0.66% 0.78%
As % of the Job Titles category 1.00% 0.70% 0.83%
Number of salaries quoted 2 7 9
Average salary £21,000 £20,000 £22,500
Average salary % change year-on-year
+5.00% -11.11%
UK excluding London average salary £24,000 £25,000 £24,100
% change year-on-year
-4.00% +3.73%
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Nottinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Nottinghamshire
Permanent IT job ads with a match in the
Job Titles category
1102 1151 1212
As % of all permanent IT jobs located in Nottinghamshire 96.75% 95.05% 94.39%
Number of salaries quoted 878 922 984
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Nottinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Nottinghamshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Nottinghamshire

2nd Line Support
Salary Trend in Nottinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Nottinghamshire region.

2nd Line Support Salary Trend in Nottinghamshire

2nd Line Support
Job Locations in Nottinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Nottinghamshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottingham +6 6 £21,000 -
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Nottinghamshire

For the 6 months to 2 September 2014, IT jobs across the Nottinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 13 (81.25%) Microsoft
2 9 (56.25%) ITIL
3 7 (43.75%) SQL
3 7 (43.75%) Windows
4 6 (37.50%) MS Excel
4 6 (37.50%) SLA
5 5 (31.25%) Northgate
5 5 (31.25%) SC Cleared
5 5 (31.25%) Security Cleared
5 5 (31.25%) Problem Management
5 5 (31.25%) Business Objects
5 5 (31.25%) UNIX
5 5 (31.25%) Solaris
5 5 (31.25%) ISO 9001
6 3 (18.75%) VMware
6 3 (18.75%) Active Directory
7 2 (12.50%) Telematics
7 2 (12.50%) VMware Infrastructure
8 1 (6.25%) Windows Server 2008
8 1 (6.25%) MCITP
8 1 (6.25%) Exchange Server 2003
8 1 (6.25%) WSUS
8 1 (6.25%) Kalman Filter
8 1 (6.25%) Time Management
8 1 (6.25%) Hyper-V
8 1 (6.25%) VPN
8 1 (6.25%) MCSE
8 1 (6.25%) Mitel
8 1 (6.25%) Change Management
8 1 (6.25%) Wireless

2nd Line Support
Top Related IT Skills in Nottinghamshire by Category

For the 6 months to 2 September 2014, IT jobs across the Nottinghamshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
1 1 (6.25%) Exchange Server 2003
Applications
1 6 (37.50%) MS Excel
2 1 (6.25%) MS Office
Communications & Networking
1 1 (6.25%) LAN
1 1 (6.25%) WAN
1 1 (6.25%) VPN
1 1 (6.25%) SAN
1 1 (6.25%) MPLS
1 1 (6.25%) Wireless
Database & Business Intelligence
1 1 (6.25%) MS Access
Miscellaneous
1 2 (12.50%) Telematics
2 1 (6.25%) Blackberry
Operating Systems
1 7 (43.75%) Windows
2 5 (31.25%) Solaris
2 5 (31.25%) UNIX
3 1 (6.25%) Windows XP
3 1 (6.25%) Windows Server 2003
3 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 9 (56.25%) ITIL
2 5 (31.25%) Problem Management
3 1 (6.25%) Time Management
3 1 (6.25%) Kalman Filter
3 1 (6.25%) Change Management
3 1 (6.25%) Stakeholder Management
Programming Languages
1 7 (43.75%) SQL
Qualifications
1 5 (31.25%) SC Cleared
1 5 (31.25%) Security Cleared
2 1 (6.25%) MCSE
2 1 (6.25%) Microsoft Certification
2 1 (6.25%) MCITP
Quality Assurance & Compliance
1 6 (37.50%) SLA
2 5 (31.25%) ISO 9001
System Software
1 3 (18.75%) Active Directory
2 2 (12.50%) VMware Infrastructure
3 1 (6.25%) Hyper-V
3 1 (6.25%) Terminal Services
3 1 (6.25%) ISA Server
Systems Management
1 1 (6.25%) WSUS
Vendors
1 13 (81.25%) Microsoft
2 5 (31.25%) Business Objects
2 5 (31.25%) Northgate
3 3 (18.75%) VMware
4 1 (6.25%) Mitel
4 1 (6.25%) Citrix