Customer Service Jobs in Nottinghamshire

Customer Service
East Midlands > Nottinghamshire

The following table provides summary statistics for permanent job vacancies advertised in Nottinghamshire with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 16 40 43
Rank change year-on-year +24 +3 -16
Permanent jobs citing Customer Service 114 35 59
As % of all permanent jobs advertised in Nottinghamshire 9.60% 5.32% 5.80%
As % of the Processes & Methodologies category 11.75% 5.49% 6.06%
Number of salaries quoted 84 20 43
10th Percentile £21,250 £25,716 £22,650
25th Percentile £22,500 £34,688 £25,000
Median annual salary (50th Percentile) £29,750 £50,000 £42,500
Median % change year-on-year -40.50% +17.65% +30.77%
75th Percentile £44,000 £61,250 £53,750
90th Percentile £62,125 £62,625 £66,500
East Midlands median annual salary £29,000 £31,000 £31,500
% change year-on-year -6.45% -1.59% -3.08%

All Process and Methodology Skills
Nottinghamshire

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Nottinghamshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 970 638 973
As % of all permanent jobs advertised in Nottinghamshire 81.72% 96.96% 95.58%
Number of salaries quoted 708 466 718
10th Percentile £26,425 £35,000 £29,525
25th Percentile £35,000 £43,750 £41,250
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% +8.70%
75th Percentile £61,250 £71,250 £65,563
90th Percentile £71,250 £80,000 £77,500
East Midlands median annual salary £45,000 £50,000 £47,500
% change year-on-year -10.00% +5.26% +5.56%

Customer Service
Job Vacancy Trend in Nottinghamshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Nottinghamshire.

Job vacancy trend for Customer Service in Nottinghamshire

Customer Service
Salary Trend in Nottinghamshire

3-month moving average salary quoted in jobs citing Customer Service in Nottinghamshire.

Salary trend for Customer Service in Nottinghamshire

Customer Service
Salary Histogram in Nottinghamshire

Salary distribution for jobs citing Customer Service in Nottinghamshire over the 6 months to 27 April 2024.

Salary histogram for Customer Service in Nottinghamshire

Customer Service
Job Locations in Nottinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Nottinghamshire region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottingham +13 57 £31,000 -38.00% 26
Mansfield - 20 £33,250 - 2
Sutton-in-Ashfield - 1 - -
Customer Service
East Midlands

Customer Service
Co-occurring Skills and Capabilities in Nottinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.26%) IIS
2 2 (1.75%) CMS
3 1 (0.88%) SAS
3 1 (0.88%) Umbraco
3 1 (0.88%) WebLogic
Applications
1 26 (22.81%) Microsoft Office
2 7 (6.14%) Spreadsheet
3 5 (4.39%) Microsoft Excel
4 2 (1.75%) Adobe Creative Suite
4 2 (1.75%) InDesign
4 2 (1.75%) Photoshop
Business Applications
1 5 (4.39%) Shopify
2 3 (2.63%) Magento
3 2 (1.75%) iTrent
4 1 (0.88%) Salesforce CRM
Cloud Services
1 25 (21.93%) Microsoft 365
2 17 (14.91%) Azure
3 6 (5.26%) Azure DevOps
4 5 (4.39%) Power Platform
5 4 (3.51%) AWS
5 4 (3.51%) Google Workspace
6 3 (2.63%) BigCommerce
7 2 (1.75%) Entra ID
7 2 (1.75%) Mimecast
7 2 (1.75%) SaaS
8 1 (0.88%) Dynamics 365
8 1 (0.88%) OCI
8 1 (0.88%) Power Automate
8 1 (0.88%) PowerApps
Communications & Networking
1 9 (7.89%) Network Security
2 4 (3.51%) Internet
3 2 (1.75%) DNS
3 2 (1.75%) Firewall
3 2 (1.75%) IP Telephony
3 2 (1.75%) LAN
3 2 (1.75%) NAS
3 2 (1.75%) SAN
3 2 (1.75%) Structured Cabling
3 2 (1.75%) VPN
3 2 (1.75%) VSAN
3 2 (1.75%) WAN
3 2 (1.75%) WLAN
Database & Business Intelligence
1 14 (12.28%) SQL Server
2 5 (4.39%) Power BI
3 3 (2.63%) MySQL
4 2 (1.75%) MariaDB
4 2 (1.75%) SQL Server Analysis Services
4 2 (1.75%) SQL Server Integration Services
4 2 (1.75%) SQL Server Reporting Services
5 1 (0.88%) Oracle Database
Development Applications
1 6 (5.26%) Jasmine
1 6 (5.26%) Karma Test Runner
General
1 56 (49.12%) Social Skills
2 13 (11.40%) Inclusion and Diversity
3 12 (10.53%) Analytical Skills
4 11 (9.65%) Finance
5 7 (6.14%) Presentation Skills
5 7 (6.14%) Retail
6 5 (4.39%) Marketing
6 5 (4.39%) Organisational Skills
7 3 (2.63%) Polish Language
8 2 (1.75%) Legal
8 2 (1.75%) Local Government
8 2 (1.75%) Spanish Language
9 1 (0.88%) Banking
Job Titles
1 21 (18.42%) 1st Line Support
2 15 (13.16%) Analyst
3 14 (12.28%) Support Engineer
4 10 (8.77%) Developer
4 10 (8.77%) Technical Support
5 8 (7.02%) Desktop Support
6 7 (6.14%) Buyer
7 6 (5.26%) 2nd Line Desktop Support
7 6 (5.26%) 2nd Line Desktop Support Engineer
7 6 (5.26%) 2nd Line Engineer
7 6 (5.26%) 2nd Line Support
7 6 (5.26%) 2nd Line Support Engineer
7 6 (5.26%) C# Developer
7 6 (5.26%) Desktop Engineer
7 6 (5.26%) Desktop Support Engineer
7 6 (5.26%) Field Engineer
7 6 (5.26%) Field Support Engineer
7 6 (5.26%) Project Manager
7 6 (5.26%) Service Analyst
8 5 (4.39%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 11 (9.65%) .NET
2 9 (7.89%) ASP.NET
3 8 (7.02%) SOAP
4 7 (6.14%) JSON
4 7 (6.14%) Web Services
5 6 (5.26%) AngularJS
5 6 (5.26%) REST
5 6 (5.26%) RxJS
5 6 (5.26%) Sass
5 6 (5.26%) XML
5 6 (5.26%) XML Schema
6 5 (4.39%) CSS
6 5 (4.39%) HTML
7 3 (2.63%) jQuery
8 2 (1.75%) React
9 1 (0.88%) .NET Framework
9 1 (0.88%) CSS3
9 1 (0.88%) HTML5
9 1 (0.88%) React Native
Miscellaneous
1 18 (15.79%) Data Centre
2 13 (11.40%) Management Information System
3 12 (10.53%) Onboarding
4 8 (7.02%) Self-Motivation
5 5 (4.39%) CCTV
6 3 (2.63%) Analytical Mindset
6 3 (2.63%) NHS
7 2 (1.75%) Smartphone
8 1 (0.88%) Credit Risk
Operating Systems
1 32 (28.07%) Windows
2 11 (9.65%) Mac OS
3 7 (6.14%) Android
4 5 (4.39%) Apple iOS
4 5 (4.39%) Windows 10
5 2 (1.75%) Debian
5 2 (1.75%) Linux
5 2 (1.75%) Red Hat Enterprise Linux
5 2 (1.75%) VMS
5 2 (1.75%) Windows Server
Processes & Methodologies
1 31 (27.19%) Problem-Solving
2 25 (21.93%) ITIL
3 18 (15.79%) Mentoring
4 16 (14.04%) CRM
4 16 (14.04%) Impact Assessments
4 16 (14.04%) ITSM
4 16 (14.04%) Service Management
5 13 (11.40%) Active Listening
5 13 (11.40%) Collaborative Working
6 11 (9.65%) Computer Science
7 10 (8.77%) Service Delivery
8 9 (7.89%) Mathematics
9 8 (7.02%) E-Commerce
9 8 (7.02%) Time Management
10 7 (6.14%) Cost Reduction
10 7 (6.14%) Customer Experience
10 7 (6.14%) Customer Requirements
11 6 (5.26%) DevOps
11 6 (5.26%) Unit Testing
11 6 (5.26%) User Acceptance Testing
Programming Languages
1 13 (11.40%) SQL
2 11 (9.65%) C#
2 11 (9.65%) JavaScript
3 8 (7.02%) VB.NET
4 6 (5.26%) T-SQL
4 6 (5.26%) TypeScript
4 6 (5.26%) VB
4 6 (5.26%) VB6
5 1 (0.88%) Java
5 1 (0.88%) PL/SQL
5 1 (0.88%) Python
Qualifications
1 31 (27.19%) Degree
2 21 (18.42%) DBS Check
3 19 (16.67%) MCP
4 14 (12.28%) Microsoft Certification
5 11 (9.65%) Computer Science Degree
6 6 (5.26%) A+ Certification
7 4 (3.51%) MCSE
8 3 (2.63%) CCNA
8 3 (2.63%) CCNP
8 3 (2.63%) Cisco Certification
9 2 (1.75%) HNC
9 2 (1.75%) MCITP
9 2 (1.75%) MCSA
Quality Assurance & Compliance
1 15 (13.16%) SLA
2 9 (7.89%) ISO/IEC 27001
3 7 (6.14%) ISO 9001
4 6 (5.26%) QA
5 2 (1.75%) Accessibility
5 2 (1.75%) Cyber Essentials
5 2 (1.75%) GDPR
System Software
1 29 (25.44%) Active Directory
2 4 (3.51%) VMware Infrastructure
3 2 (1.75%) Virtual Machines
3 2 (1.75%) Virtual Servers
3 2 (1.75%) vSphere
4 1 (0.88%) Oracle RAC
Systems Management
1 3 (2.63%) Jamf Pro
2 2 (1.75%) Microsoft Intune
3 1 (0.88%) Data Guard
3 1 (0.88%) Oracle Enterprise Manager
3 1 (0.88%) Oracle RMAN
3 1 (0.88%) Oracle Statspack
Vendors
1 48 (42.11%) Microsoft
2 19 (16.67%) Apple
3 18 (15.79%) ServiceNow
4 5 (4.39%) Cisco
4 5 (4.39%) Veeam
5 4 (3.51%) Google
5 4 (3.51%) VMware
6 2 (1.75%) Adobe
6 2 (1.75%) Commvault
6 2 (1.75%) Freshdesk
6 2 (1.75%) IBM
6 2 (1.75%) Meraki
6 2 (1.75%) Sophos
6 2 (1.75%) Zoho
7 1 (0.88%) Oracle
7 1 (0.88%) Salesforce
7 1 (0.88%) Xamarin