The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Oxfordshire region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 112 89 101
Rank change year-on-year
-23 +12
Permanent jobs requiring a 3rd Line Support 12 16 3
As % of all permanent IT jobs located in Oxfordshire 0.653% 1.094% 0.189%
As % of the Job Titles category 0.693% 1.123% 0.197%
Number of salaries quoted 11 15 3
Average salary £36,000 £35,000 £32,500
Average salary % change year-on-year
+2.85% +7.69%
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1732 1425 1519
As % of all permanent IT jobs located in Oxfordshire 94.18% 97.40% 95.72%
Number of salaries quoted 1506 1277 1367
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £26,000 £25,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Oxfordshire 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Oxfordshire region.

Oxfordshire 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Oxfordshire region over the 3 months to 20 May 2013.

Oxfordshire 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Oxfordshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Oxford -11 7 £38,000 +26.66%
Witney -8 2 £36,000 +38.46%
Wallingford - 2 £32,500 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Oxfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 17 (56.67%) SQL
1 17 (56.67%) Microsoft
2 16 (53.33%) Windows
3 14 (46.67%) Active Directory
4 13 (43.33%) VMware
5 12 (40.00%) SQL Server
6 10 (33.33%) ASP.NET
6 10 (33.33%) VB
6 10 (33.33%) .NET
6 10 (33.33%) C#
6 10 (33.33%) DNS
6 10 (33.33%) Microsoft Certification
6 10 (33.33%) VB6
7 9 (30.00%) VMware Infrastructure
7 9 (30.00%) Windows Server 2003
8 8 (26.67%) Windows Server 2008
9 6 (20.00%) Scrum
9 6 (20.00%) Agile Software Development
9 6 (20.00%) TDD
9 6 (20.00%) Microsoft Virtual Server
9 6 (20.00%) QA
9 6 (20.00%) WCF
9 6 (20.00%) SQL Server 2008
9 6 (20.00%) SQL Server 2005
9 6 (20.00%) HTML
9 6 (20.00%) JavaScript
9 6 (20.00%) CSS
9 6 (20.00%) Web Services
10 5 (16.67%) Citrix
10 5 (16.67%) Cisco

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Oxfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 10 (33.33%) .NET
1 10 (33.33%) ASP.NET
2 6 (20.00%) CSS
2 6 (20.00%) Web Services
2 6 (20.00%) HTML
2 6 (20.00%) WCF
3 2 (6.667%) WebSphere
Application Platforms
1 3 (10.00%) Blackberry Enterprise Server
2 2 (6.667%) Tomcat
2 2 (6.667%) SharePoint
2 2 (6.667%) MS Exchange
Applications
1 4 (13.33%) MS Excel
2 1 (3.333%) MS Office
Business Applications
1 2 (6.667%) Retail-J
2 1 (3.333%) Dynamics NAV
Communications & Networking
1 10 (33.33%) DNS
2 4 (13.33%) SAN
2 4 (13.33%) VoIP
2 4 (13.33%) TCP/IP
2 4 (13.33%) Firewall
2 4 (13.33%) VLAN
3 3 (10.00%) Intrusion Detection
3 3 (10.00%) WAN
3 3 (10.00%) LAN
3 3 (10.00%) SNMP
3 3 (10.00%) MPLS
4 1 (3.333%) MGCP
4 1 (3.333%) H.323
4 1 (3.333%) DHCP
4 1 (3.333%) VPN
4 1 (3.333%) Unified Communications
Database & Business Intelligence
1 12 (40.00%) SQL Server
2 6 (20.00%) SQL Server 2005
2 6 (20.00%) SQL Server 2008
3 1 (3.333%) MySQL
General
1 3 (10.00%) Retail
Miscellaneous
1 3 (10.00%) Blackberry
2 2 (6.667%) EqualLogic
2 2 (6.667%) Enterprise Software
2 2 (6.667%) EPoS
Operating Systems
1 16 (53.33%) Windows
2 9 (30.00%) Windows Server 2003
3 8 (26.67%) Windows Server 2008
4 1 (3.333%) Windows Server 2012
4 1 (3.333%) Windows XP
Processes & Methodologies
1 6 (20.00%) Agile Software Development
1 6 (20.00%) TDD
1 6 (20.00%) Scrum
2 4 (13.33%) ITIL
3 1 (3.333%) PRINCE2
3 1 (3.333%) ERP
3 1 (3.333%) Business Intelligence
3 1 (3.333%) BCP
3 1 (3.333%) Disaster Recovery
3 1 (3.333%) Project Planning
3 1 (3.333%) Unit Testing
3 1 (3.333%) Business Analytics
3 1 (3.333%) Analytics
3 1 (3.333%) Business Continuity
Programming Languages
1 17 (56.67%) SQL
2 10 (33.33%) VB
2 10 (33.33%) VB6
2 10 (33.33%) C#
3 6 (20.00%) JavaScript
4 2 (6.667%) Java
Qualifications
1 10 (33.33%) Microsoft Certification
2 4 (13.33%) MCITP
2 4 (13.33%) MCSE
3 3 (10.00%) Cisco Certification
4 2 (6.667%) CCNA
5 1 (3.333%) CCNP
5 1 (3.333%) CCVP
5 1 (3.333%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (20.00%) QA
2 2 (6.667%) SLA
System Software
1 14 (46.67%) Active Directory
2 9 (30.00%) VMware Infrastructure
3 6 (20.00%) Microsoft Virtual Server
4 3 (10.00%) XenApp
5 2 (6.667%) XenServer
6 1 (3.333%) VMware ESXi
6 1 (3.333%) Hyper-V
6 1 (3.333%) VMware Server
6 1 (3.333%) Terminal Services
Systems Management
1 4 (13.33%) Norton AntiVirus
1 4 (13.33%) Backup Exec
2 3 (10.00%) WSUS
2 3 (10.00%) FortiGate
3 1 (3.333%) Cisco UCCX
3 1 (3.333%) Cisco CUCM
Vendors
1 17 (56.67%) Microsoft
2 13 (43.33%) VMware
3 5 (16.67%) Cisco
3 5 (16.67%) Citrix
4 4 (13.33%) Symantec
4 4 (13.33%) Sophos
5 3 (10.00%) Juniper
5 3 (10.00%) SolarWinds
6 2 (6.667%) NetApp
6 2 (6.667%) Oracle
6 2 (6.667%) Dell
7 1 (3.333%) IPFX
7 1 (3.333%) Twitter
7 1 (3.333%) WatchGuard
7 1 (3.333%) Tandberg
7 1 (3.333%) Veeam