The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Third Line Support
Rank 101 120 101
Rank change year-on-year
+19 -19
Permanent jobs requiring a 3rd Line Support 14 7 23
As % of all permanent IT jobs located in Oxfordshire 0.92% 0.38% 1.26%
As % of the Job Titles category 0.97% 0.39% 1.31%
Number of salaries quoted 13 7 22
Average salary £39,000 £37,500 £32,000
Average salary % change year-on-year
+4.00% +17.18%
90% offered a salary of more than £37,500 £34,400 £27,000
10% offered a salary of more than £40,000 £42,000 £39,000
UK excluding London average salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1442 1779 1758
As % of all permanent IT jobs located in Oxfordshire 94.74% 96.79% 96.01%
Number of salaries quoted 1242 1519 1615
Average salary £38,500 £40,000 £42,500
Average salary % change year-on-year
-3.75% -5.88%
90% offered a salary of more than £23,500 £26,500 £27,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Oxfordshire

3rd Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Oxfordshire region.

3rd Line Support Salary Trend in Oxfordshire

3rd Line Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Oxfordshire region over the 3 months to 21 November 2014.

3rd Line Support Salary Histogram in Oxfordshire

3rd Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Oxfordshire region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon - 8 £37,500 -
Oxford +18 3 £40,000 -4.76%
Banbury +8 1 £28,500 -10.93%
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 21 November 2014, IT jobs across the Oxfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 13 (81.25%) Windows
2 11 (68.75%) ITIL
3 9 (56.25%) Oracle
3 9 (56.25%) SQL Server
4 8 (50.00%) Retail
4 8 (50.00%) Java
4 8 (50.00%) Tomcat
5 7 (43.75%) ITIL Certification
6 6 (37.50%) E-Commerce
6 6 (37.50%) SQL
6 6 (37.50%) Performance Tuning
7 5 (31.25%) Retail-J
7 5 (31.25%) JDA
7 5 (31.25%) VMware
8 4 (25.00%) EPoS
8 4 (25.00%) Microsoft
8 4 (25.00%) Linux
8 4 (25.00%) MS Exchange
8 4 (25.00%) Problem Management
8 4 (25.00%) Cash Management
8 4 (25.00%) Oracle Cash Management
9 3 (18.75%) VMware Infrastructure
9 3 (18.75%) Windows Server 2008
9 3 (18.75%) SLA
9 3 (18.75%) Project Management
10 2 (12.50%) Disaster Recovery
10 2 (12.50%) NetApp
10 2 (12.50%) Cisco
10 2 (12.50%) SAN
10 2 (12.50%) Citrix

3rd Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 21 November 2014, IT jobs across the Oxfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (50.00%) Tomcat
2 4 (25.00%) MS Exchange
3 2 (12.50%) Lync
4 1 (6.25%) Exchange Server 2013
4 1 (6.25%) Exchange Server 2010
4 1 (6.25%) Exchange Server 2007
Applications
1 1 (6.25%) MS Office
1 1 (6.25%) MS Visio
1 1 (6.25%) MS Excel
Business Applications
1 5 (31.25%) Retail-J
2 4 (25.00%) Oracle Cash Management
Communications & Networking
1 2 (12.50%) SAN
1 2 (12.50%) DHCP
1 2 (12.50%) VPN
1 2 (12.50%) DNS
2 1 (6.25%) VLAN
2 1 (6.25%) LAN
2 1 (6.25%) WAN
2 1 (6.25%) Wireless
Database & Business Intelligence
1 9 (56.25%) SQL Server
2 2 (12.50%) Oracle Reports
3 1 (6.25%) Big Data
General
1 8 (50.00%) Retail
2 1 (6.25%) Back Office
2 1 (6.25%) Telecoms
2 1 (6.25%) Finance
Miscellaneous
1 4 (25.00%) EPoS
2 1 (6.25%) Visualisation
2 1 (6.25%) Fat Client
2 1 (6.25%) Thin Client
Operating Systems
1 13 (81.25%) Windows
2 4 (25.00%) Linux
3 3 (18.75%) Windows Server 2008
4 2 (12.50%) Windows 7
4 2 (12.50%) Windows Server 2012
5 1 (6.25%) Windows Server 2003
Processes & Methodologies
1 11 (68.75%) ITIL
2 6 (37.50%) E-Commerce
2 6 (37.50%) Performance Tuning
3 4 (25.00%) Problem Management
3 4 (25.00%) Cash Management
4 3 (18.75%) Project Management
5 2 (12.50%) Disaster Recovery
5 2 (12.50%) Incident Management
6 1 (6.25%) Analytics
6 1 (6.25%) Network Monitoring
6 1 (6.25%) Data Security
6 1 (6.25%) Security Management
6 1 (6.25%) Service Management
6 1 (6.25%) Service Delivery
6 1 (6.25%) Change Management
Programming Languages
1 8 (50.00%) Java
2 6 (37.50%) SQL
Qualifications
1 7 (43.75%) ITIL Certification
2 1 (6.25%) MCSE
2 1 (6.25%) Cisco Certification
2 1 (6.25%) Microsoft Certification
2 1 (6.25%) CCNA
2 1 (6.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 3 (18.75%) VMware Infrastructure
2 1 (6.25%) VMware ESXi
2 1 (6.25%) Hyper-V
2 1 (6.25%) Active Directory
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
1 1 (6.25%) Systems Management Server (SMS)
Vendors
1 9 (56.25%) Oracle
2 5 (31.25%) JDA
2 5 (31.25%) VMware
3 4 (25.00%) Microsoft
4 2 (12.50%) NetApp
4 2 (12.50%) Cisco
4 2 (12.50%) Citrix
5 1 (6.25%) Veeam