The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Peterborough region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 47 47 36
Rank change year-on-year
0 -11
Permanent jobs requiring a 1st Line Support 2 1 18
As % of all permanent IT jobs located in Peterborough 0.68% 0.30% 4.80%
As % of the Job Titles category 0.70% 0.32% 5.10%
Number of salaries quoted 2 1 18
Average salary £18,750 £25,000 £19,000
Average salary % change year-on-year
-25.00% +31.57%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
287 317 353
As % of all permanent IT jobs located in Peterborough 97.29% 94.63% 94.13%
Number of salaries quoted 243 283 313
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £27,500 £25,000 £20,250
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
1st Line Support
Cambridgeshire

1st Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Peterborough

1st Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Peterborough region.

1st Line Support Salary Trend in Peterborough

1st Line Support
Top 18 Related IT Skills in Peterborough

For the 6 months to 24 April 2014, IT jobs across the Peterborough region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 6 (85.71%) ITIL
1 6 (85.71%) Incident Management
2 4 (57.14%) MS Office
2 4 (57.14%) Service Delivery
2 4 (57.14%) Lotus
2 4 (57.14%) Symantec
2 4 (57.14%) McAfee
2 4 (57.14%) MCP
2 4 (57.14%) Windows
2 4 (57.14%) IBM Notes
2 4 (57.14%) Cisco
2 4 (57.14%) Microsoft
2 4 (57.14%) Adobe
2 4 (57.14%) Citrix
3 2 (28.57%) ITIL Certification
3 2 (28.57%) SLA
3 2 (28.57%) Service Management
3 2 (28.57%) Continuous Improvement

1st Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 24 April 2014, IT jobs across the Peterborough region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (57.14%) IBM Notes
Applications
1 4 (57.14%) MS Office
Operating Systems
1 4 (57.14%) Windows
Processes & Methodologies
1 6 (85.71%) ITIL
1 6 (85.71%) Incident Management
2 4 (57.14%) Service Delivery
3 2 (28.57%) Service Management
3 2 (28.57%) Continuous Improvement
Qualifications
1 4 (57.14%) MCP
2 2 (28.57%) ITIL Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
Vendors
1 4 (57.14%) Lotus
1 4 (57.14%) Symantec
1 4 (57.14%) McAfee
1 4 (57.14%) Cisco
1 4 (57.14%) Microsoft
1 4 (57.14%) Adobe
1 4 (57.14%) Citrix