The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
First Line Support
Rank 39 44 50
Rank change year-on-year
+5 +6
Permanent jobs requiring a 1st Line Support 5 5 5
As % of all permanent IT jobs located in Peterborough 1.55% 1.59% 1.26%
As % of the Job Titles category 1.66% 1.62% 1.36%
Number of salaries quoted 5 5 5
Average salary £22,000 £19,000 £19,500
Average salary % change year-on-year
+15.78% -2.56%
UK excluding London average salary £19,750 £20,000 £20,000
% change year-on-year
-1.25% -
1st Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
301 309 367
As % of all permanent IT jobs located in Peterborough 93.19% 98.41% 92.68%
Number of salaries quoted 235 267 315
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £28,000 £25,500
10% offered a salary of more than £95,000 £60,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Peterborough

1st Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Peterborough region.

1st Line Support Salary Trend in Peterborough

1st Line Support
Top 17 Related IT Skills in Peterborough

For the 6 months to 27 January 2015, IT jobs across the Peterborough region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 5 (71.43%) Windows
2 4 (57.14%) ITIL
3 3 (42.86%) MS Excel
3 3 (42.86%) MS Exchange
3 3 (42.86%) Microsoft
4 2 (28.57%) Active Directory
4 2 (28.57%) Internet
4 2 (28.57%) SLA
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Incident Management
4 2 (28.57%) Exchange Server 2010
4 2 (28.57%) Analytical Skills
5 1 (14.29%) iPhone
5 1 (14.29%) iPad
5 1 (14.29%) MS Office
5 1 (14.29%) Blackberry
5 1 (14.29%) Blackberry Enterprise Server

1st Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 27 January 2015, IT jobs across the Peterborough region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 2 (28.57%) Exchange Server 2010
3 1 (14.29%) Blackberry Enterprise Server
Applications
1 3 (42.86%) MS Excel
2 1 (14.29%) MS Office
Communications & Networking
1 2 (28.57%) Internet
Miscellaneous
1 2 (28.57%) Analytical Skills
2 1 (14.29%) Blackberry
2 1 (14.29%) iPhone
2 1 (14.29%) iPad
Operating Systems
1 5 (71.43%) Windows
2 2 (28.57%) Windows Server 2008
Processes & Methodologies
1 4 (57.14%) ITIL
2 2 (28.57%) Incident Management
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 2 (28.57%) Active Directory
Vendors
1 3 (42.86%) Microsoft
Peterborough, Cambridgeshire
Anderson Lamb
Salary: From £17,000 to £20,000 per hour Plus fantastic benefits
Posted: Yesterday