Service Desk Analyst Jobs in Peterborough

Service Desk Analyst
Cambridgeshire > Peterborough

The median Service Desk Analyst salary in Peterborough is £25,000 per year according to job vacancies posted during the 6 months to 30 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 May 2024
Same period 2023 Same period 2022
Rank 25 34 59
Rank change year-on-year +9 +25 -26
Permanent jobs requiring a Service Desk Analyst 6 2 6
As % of all permanent jobs advertised in Peterborough 2.21% 1.17% 1.83%
As % of the Job Titles category 2.54% 1.39% 1.86%
Number of salaries quoted 6 2 6
10th Percentile £23,125 - -
25th Percentile £24,500 £27,000 £19,375
Median annual salary (50th Percentile) £25,000 £27,500 £21,375
Median % change year-on-year -9.09% +28.65% +4.27%
75th Percentile £26,063 £28,500 £26,250
90th Percentile £26,250 £28,800 £27,250
Cambridgeshire median annual salary £26,750 £23,500 £28,750
% change year-on-year +13.83% -18.26% +40.24%

All Permanent IT Job Vacancies
Peterborough

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Peterborough with a recognized job title 236 144 322
% of permanent jobs with a recognized job title 86.76% 84.21% 98.17%
Number of salaries quoted 182 90 264
10th Percentile £24,000 £26,000 £30,075
25th Percentile £31,000 £29,000 £32,500
Median annual salary (50th Percentile) £45,000 £54,000 £45,878
Median % change year-on-year -16.67% +17.70% -3.41%
75th Percentile £57,500 £66,250 £60,000
90th Percentile £65,000 £68,875 £71,875
Cambridgeshire median annual salary £52,500 £54,000 £50,000
% change year-on-year -2.78% +8.00% -

Service Desk Analyst
Job Vacancy Trend in Peterborough

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Peterborough.

Job vacancy trend for Service Desk Analyst in Peterborough

Service Desk Analyst
Salary Trend in Peterborough

3-month moving average salary quoted in jobs citing Service Desk Analyst in Peterborough.

Salary trend for Service Desk Analyst in Peterborough

Service Desk Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in Peterborough

For the 6 months to 30 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Peterborough region featuring Service Desk Analyst in the job title.

1 6 (100.00%) Active Directory
2 5 (83.33%) Microsoft 365
3 4 (66.67%) Microsoft Office
4 3 (50.00%) Microsoft
4 3 (50.00%) ServiceNow
4 3 (50.00%) Problem-Solving
4 3 (50.00%) Social Skills
5 2 (33.33%) ITSM
5 2 (33.33%) Android
5 2 (33.33%) iPhone
5 2 (33.33%) iPad
5 2 (33.33%) Mimecast
5 2 (33.33%) Blackberry
5 2 (33.33%) ITIL
6 1 (16.67%) Windows
6 1 (16.67%) Citrix
6 1 (16.67%) Windows 10

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (66.67%) Microsoft Office
Cloud Services
1 5 (83.33%) Microsoft 365
2 2 (33.33%) Mimecast
General
1 3 (50.00%) Social Skills
Miscellaneous
1 2 (33.33%) Blackberry
1 2 (33.33%) iPad
1 2 (33.33%) iPhone
Operating Systems
1 2 (33.33%) Android
2 1 (16.67%) Windows
2 1 (16.67%) Windows 10
Processes & Methodologies
1 3 (50.00%) Problem-Solving
2 2 (33.33%) ITIL
2 2 (33.33%) ITSM
System Software
1 6 (100.00%) Active Directory
Vendors
1 3 (50.00%) Microsoft
1 3 (50.00%) ServiceNow
2 1 (16.67%) Citrix