SLA Jobs in Peterborough
 
Demand Trend Salary Trend Salary Histogram Related Skills

The first table below looks at the demand for SLA skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Peterborough region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 32 25 47
Rank change year-on-year
-7 +22
Permanent jobs citing SLA 19 19 2
As % of all permanent IT jobs located in Peterborough 5.191% 6.149% 0.669%
As % of the Quality Assurance & Compliance category 31.15% 63.33% 6.897%
Number of salaries quoted 14 19 2
Average salary £23,250 £22,500 £33,750
Average salary % change year-on-year
+3.33% -33.33%
90% offered a salary of more than £18,750 £20,400 £28,750
10% offered a salary of more than £26,000 £62,500 £38,750
UK excluding London average salary £35,000 £35,500 £35,000
% change year-on-year
-1.40% +1.42%
All Quality Assurance & Compliance
Peterborough
Permanent IT job ads with a match in the
Quality Assurance & Compliance category		 61 30 29
As % of all permanent IT jobs located in Peterborough 16.67% 9.709% 9.699%
Number of salaries quoted 55 23 20
Average salary £33,875 £26,000 £37,500
Average salary % change year-on-year
+30.28% -30.66%
90% offered a salary of more than £22,500 £20,500 £28,500
10% offered a salary of more than £70,000 £54,000 £70,500
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
Cambridgeshire

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Peterborough region as a proportion of the total demand within the Quality Assurance & Compliance category.

Peterborough SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Peterborough region.

Peterborough SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Peterborough region over the 3 months to 17 May 2013.

Peterborough SLA Salary Histogram

SLA
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Peterborough region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 19 (70.37%) Incident Management
2 13 (48.15%) ITIL
3 12 (44.44%) Windows
3 12 (44.44%) MS Excel
3 12 (44.44%) MS Office
3 12 (44.44%) Microsoft
4 9 (33.33%) Active Directory
5 8 (29.63%) ITIL Certification
5 8 (29.63%) Service Management
6 7 (25.93%) Cisco Certification
6 7 (25.93%) CCNA
6 7 (25.93%) MS Visio
6 7 (25.93%) MS Project
7 6 (22.22%) Windows Server 2008
8 5 (18.52%) Cisco ASA
8 5 (18.52%) Firewall
8 5 (18.52%) Windows Vista
8 5 (18.52%) Cisco Nexus
8 5 (18.52%) VPN
8 5 (18.52%) Cisco
8 5 (18.52%) Windows XP
8 5 (18.52%) HP
9 4 (14.81%) Citrix
9 4 (14.81%) MS Exchange
9 4 (14.81%) FortiGate
10 3 (11.11%) Service Delivery
10 3 (11.11%) XenApp
10 3 (11.11%) CCNP
11 2 (7.407%) Microsoft Certification
11 2 (7.407%) NetApp

SLA
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Peterborough region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) MS Exchange
2 2 (7.407%) Blackberry Enterprise Server
2 2 (7.407%) Exchange Server 2007
2 2 (7.407%) Exchange Server 2010
2 2 (7.407%) SharePoint
Applications
1 12 (44.44%) MS Office
1 12 (44.44%) MS Excel
2 7 (25.93%) MS Visio
2 7 (25.93%) MS Project
Communications & Networking
1 5 (18.52%) VPN
1 5 (18.52%) Firewall
1 5 (18.52%) Cisco ASA
1 5 (18.52%) Cisco Nexus
Database & Business Intelligence
1 2 (7.407%) SQL Server
Job Titles
1 22 (81.48%) Analyst
2 17 (62.96%) Support Analyst
3 11 (40.74%) Service Analyst
3 11 (40.74%) Service Desk Analyst
4 7 (25.93%) IT Support Analyst
4 7 (25.93%) IT Support
5 3 (11.11%) 2nd Line Support
6 2 (7.407%) 1st Line Support
6 2 (7.407%) Support Engineer
6 2 (7.407%) 1st Line Support Analyst
6 2 (7.407%) Cisco Support
7 1 (3.704%) 2nd Line Support Engineer
7 1 (3.704%) Cisco Engineer
7 1 (3.704%) Help Desk Manager
7 1 (3.704%) 3rd Line Support
7 1 (3.704%) Systems Engineer
Operating Systems
1 12 (44.44%) Windows
2 6 (22.22%) Windows Server 2008
3 5 (18.52%) Windows Vista
3 5 (18.52%) Windows XP
4 2 (7.407%) Windows Server 2003
Processes & Methodologies
1 19 (70.37%) Incident Management
2 13 (48.15%) ITIL
3 8 (29.63%) Service Management
4 3 (11.11%) Service Delivery
5 2 (7.407%) Change Management
Programming Languages
1 2 (7.407%) SQL
Qualifications
1 8 (29.63%) ITIL Certification
2 7 (25.93%) CCNA
2 7 (25.93%) Cisco Certification
3 3 (11.11%) CCNP
4 2 (7.407%) MCP
4 2 (7.407%) Microsoft Certification
System Software
1 9 (33.33%) Active Directory
2 3 (11.11%) XenApp
3 2 (7.407%) XenDesktop
3 2 (7.407%) Terminal Server
Systems Management
1 4 (14.81%) FortiGate
2 2 (7.407%) Backup Exec
2 2 (7.407%) SCCM
Vendors
1 12 (44.44%) Microsoft
2 5 (18.52%) HP
2 5 (18.52%) Cisco
3 4 (14.81%) Citrix
4 2 (7.407%) NetApp
Service Desk Support Analyst - NIGHT SHIFT
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) -Understanding of Service Management Methodologies and best practice... -Good communication and negotiation skills (verbal8 and written) -Advanced Microsoft Office knowledge - Word, Excel,...
Kelway Ltd
Salary: From £17,000 to £20,000 per annum plus £2,000 Shift allowance
Posted: 15 May 2013
Service Desk Support Analyst - 1st Line - Peterborough
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) - Understanding of Service Management Methodologies and best practice - Experience of Service Desk working practices and the common principles Experience and Skills. - Demonstrable...
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: 14 May 2013
IT Support Engineer - 2nd / 3rd Line - Peterborough
Peterborough, Cambridgeshire
The IT Support Engineer will be working in a team environment, responsible for responding to 2nd line incidents logged on the incident management system, ensuring these are resolved...
Kelway Ltd
Salary: Negotiable Dependent Upon Experience
Posted: 16 May 2013
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